Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
Went to emergency because I had cough and I want to make sure was nothing belongs to covi , they give me a room as soon arrived , check everything ok has covi test ( negative) and lest than twenty minutes later I was my way home . It’s the best service I have in all my life
Very professional service!! Only one staff was not approved at the end but I will not let that apple spoil the entire barrel. I will recommend Poinciana Medical Centre.
The staff was attentive, friendly and always made sure I was comfortable and felt safe. Special thanks to. Nurse Carol for going above and beyond for me.
45 mins and counting to get my prescriptions and be discharged after being here already 1 hr and 30 minutes with an empty hospital( 5 patients here top) is not acceptable!.Next time I’ll drive to celebration. Would have been home already.
The customer service in this hospital is outstanding. From the minute you walk in until you leave, you feel the love.From the receptionist to the security guard, everyone is friendly and caring
I usually come here, but this time the service has been terrible! I brought my mom who is 70 years old because when I took her to her primary care physician, she stated that mom had to go to the Emergency Room. We arrived at 1:30 pm with the Doctor’s note, it’s 4:48 pm and my mom is still seating in the waiting room!!! 😱 …
ONE star is wat too many! I came for a minor stroke and I haven’t got any information or any help. Just a room and a TV for the last 49 hours and counting!!!! Unbelievable the amount of no medical help and not a bit of professionalism.
This hospital doesn’t provide you with free Wi-fi. They are so cheap , by the way we called before going and they lie , they told us wait time was 4min . We are here and 30 minutes later we are still waiting to be seen .. so yeah our taxes …
Bad excuse for a hospital. Treat you like a criminal and act like the patients owe them. Emt’s are even worse. I’ve never seen such horrible attitude to a woman who is sick and having her feel even worse by people who’s job is to help others for a living.
This place use to be great! Doctor on point I been admitted here and this is a living hell. Please send help to 4th floor! Being alone no fun we need doctors to approve med and stop the bs!! Nurse need a hand I am about to RIP things off and leave this hell house and never come back
Outstanding visit to the PMC emergency room with an earache. Everyone I encountered treated me with top notch customer service skills! So happy to live across the street from PMC in Solivita! You give me confidence that great care is very nearby!!
The care was above and beyond exceptional professional safe covid procedures a big big thanks to Shelia R And Dr Mitchell. Even a follow up call the next day. Thank you again
Went there with a open wound with a torn artery in my hand almost died due to a glass slicing me open and they left me there waiting to die and when they did see me they stitched me up with a glass inside and sent me home , when I got home …
This might be the worst hospital. The Drs and PAs don’t have any interest in the patients well being at all. There one and only concern is making money and clearing beds. Last concern is if a patient has a problem they don’t care, get rid …
Literally just left the E.R walked into an empty waiting room to get my vitals done and placed right back to a waiting room was told I was next to be seen and was waiting for an hour and a half not only that but then people started coming …
They don’t do anything for women that are pregnant and as far as women parts. I went in for breast pain & they didn’t take it serious. All I was given was Tylenol. Which I have already been taking before I got in. Another time I came in …
Simple blood draw. Quick sign in and little wait time.Very nice staff from the gaurd that took my temp to the tech that drew the blood. Will not hesitate to use the facility.
Went with side pain.letting them know it wasn’t on my back side but y get a ct scan to check for certain things not what I mentioned it could b but let me go home w no answers and still in pain.every time I go they never take the time to find out what’s wrong just brush me off with pain meds like nothing is wrong .ughh
Though this is the time of a pandemic (Corona Virus) (perhaps why physician care wasn’t immediate due to short staffs or staffs had their hands full with patients), I got the care that I needed (Suffered from hypertension and high blood pressure), service time was moderate.
Why do you call yourself a hospital. Is it for tax base reasons?! Why do you even bother calling yourself a nurse?! Is it for the paycheck?! It seems like it.. .(your about to fall into a rude awakening buddy. Cuz nurses don’t get paid …
Just wanted the public to know about my experience with poinciana medical center my mom was admitted on Sunday and from the time we got there the staff was perfectly awesome we didn’t have to wait my mom was seen immediately all the …
Condition I was in when I arrived at the Poinciana Hospital I was in a lot of pain and the staff was very professional a real me into the emergency room they did the best that they could do in order to comfort me and relieve me from my pain …
Doy 4 estrellas por el trato q le dieron a mi mama las enfermeras, PERO, la seguridad en especifico un señor mayor americano, deberian de darle training de como tratar a las visitas q tienen familiares en condicion critica y no decir que el …
I Came To Visit My Aunt Here ; I Just Loved How Nurse Jackie H (Because I Couldn’t See Her Last Name ) Treated Her As Far As Her Taking Her Blood Because She Got Scared Of Every Other Nurse Because She Had A Lot Of Bruises On Her ; But She Was Awesome ; Made Her Feel Good && Comfortable ; If You Ever See Her Say Hi !!!
my experiences have been great here. in immediately no waiting. i had stomach pain and they were great to me in the er. i am horrified of needles and one of the e.r. nurses aaron put me at ease and got me thru it. it was needle city with all the tests and he helped a lot, end result not good…kidney stone
Their Emergency facility DOES NOT have a Pediatric doctor (WHICH IS RIDICULOUS!), so the doctor that is treating your baby is basically phoning a real Hospital Osceola Regional (which by the way in my experience is worth 10+ stars) to …
I’m 61 years old. I have never been a hospital that everyone is so polite and friendly. They diagnosed my problem and helped me. They are so efficient and professional. So glad this is the hospital thats 5 minutes from my house
Overall the doctor and nurse was very good it was very disappointing to me when the could not find not one pillow to put under my head he has to bring three blankets in stead of pillows
I waited for 4 hours to be seen by Eddid Colon Cruz MD. This guy is the worst doctor I have ever met! He didn’t give me any medical attention at all. I will never return to this “hospital” if you can call it that, ever again. The staff are unprofessional and to be honest, just plain idiots. Not all. But most of them.
I was seen prompt. Test performed with fast results. They recommended me to be transferred to Osceola Regional for immediate treatment. Here they told me Osceola Regional had the doctors and equipment to treat my condition. Thanks
Worst hospital ever , you wait 30 min. For a nurse to come, 4 hour for someone to change your bed that is dirty. You ask for gas med everybody ignoring you, if I could have it -5 I will everybody is super rude. My nurse assistant Shelley …
While I was at poinciana medical I was taken care of but there was a nurse (Barbara) that I felt was careless about my needs. Doctor was also assuming things I never mentioned on medical history. Wouldn’t go back.
Hospital is dirty, they tried to make me lie down on a dirty gurney that someone had already been on and they did not clean in between patients. The PA had to come in the room and wipe down my bed and put a clean sheet on the bed. Thank …
So I had to take my mom to the hospital today 11/11 and the security was amazing great help and probably the only reason why I am giving a 2 star rating, but an older man named Nicolas(RN) who triaged my mom treated her like an animal. I wouldn’t want to be treated by him again…
I was surprised the doctor didn’t order x-rays or scan for the kind of pain I was having. In overal I was very pleased with the service and help I got.
Needed a CT scan & chest x-rays. Staff was very pleasant and efficient. I was a few minutes early, and was able to leave nine minutes after my appointment time. Very happy
Horrible Service.I had an accident on April 21st once the EMS told me they will transported me to Poinciana Hospital I said no they said it’s the closest hospital I said well no choice because I was bleeding heavily through my nose and …
Yes, i had a Heart Attack on Thursday the 20th of march, i don’t know what time of the day, when i got to the Hospital on Friday after 2 am , they took an EKY or photo of my Heart and i was tall right away, i was very impress and very sick. A few hours later I was transfer to Osceola Regional Medical Center. Thank you so much.
horrible experience. brang my nephew in and when he explained to the doc what was wrong he was told he was pretty much lying. we requested a new doc for 3 hours and never got one. and when we refused one test we didn’t get our discharge papers. this place is a joke!
I had a horrible experience I was judge based upon my reasoning for being treated laughed at and joked about with the nurses definitely violated my hippa rights I would never seek treatment at this facility horrible experience
This is my second experience with the Poinciana medical Center ER , once for myself and for my mother. I now hold them in very high regard,
they were Excellent. In reading the other reviews I understand that there are …
The new system of not signing in on arrival for testings or other services is totally counter productive and can result in disgruntled clients who had to be delayed because others coming after them,were services before them. …
Colleen, Efrain, & Radamos were very kind and caring towards my sister in this tough time. Thank you for all that you do. From a fellow healthcare worker to another, God bless you guys.
Worst experience ever. O wouldn’t never go back. The nurse who take vital are really hostile
And my daughter was only 2months with cólics Doctor took only 2 min and he told …
I will never come here again. I came to the Hospital because of a parasite and was treated with utter disrespect. I could hear the nurses talking, they thought I was crazy, on meth and delusional. Maybe if they had half a heart they would …
Fortunately, at that time, the ER was empty. Staff were courteous, attentive, professionals. Clean hospital with modern technology. Very pleased with the visit.
The care at poinciana medical was very good. Everyone was very caring. Luleta and Marlene were very caring and concerned about how I was feeling. All the staff were very kind and concerned about my care. Dr. James is very kind and compassionate. I would highly recommend poinciana medical center and recommend Dr. James.
The only reason why i’m giving this place a 1 star is because how I was treated. I had an interview on the med surg floor. The interview was great! They said I got the Job. I even met the chief nursing officer. Then I kept waiting and …
A fine establishment, A family friendly staff, very attentive, Doc Ochs was superb, definitely a Hospital to keep in mind whether your a local or just traveling through.
My husband actually went to ER .. he went through all the test to determine what was wrong .. did get a follow up call in regards to the Blood work / urinalysis .. following up with PCP .. never had any issues .. seen quickly and sent home ..
A few months ago, my grandfather was in there. They were oblivious to his pain and refused to do anything about it when we pointed it out. Now, today, we are going to spread his ashes. Because of their negligence, he never got to see my …
Me and my wife, Tere Pizarro, were treated at Poinciana Medical Center for bilateral Cataract Surgery by our ophthalmologist Dr. Saira A. Choudhri 2 years ago and this Medical Center, it medical, Operating Room nurses and all the staff …
Horrible, horrible place. Wife went in to the ER because she could not see got treatment and left. Months later found out the bill is for 2.2k. This is with insurance! Not only do they fleece you for going to ER they won’t even send you …
My out Patient phlebotomy appointment went very well. The Security person was excellent, The intake clerk was excellent , the phlebotomist was
excellent. I will always schedule my labs at PMC. I am so Happy PMC is
here.
I am a person with serious medical conditions which always lead me to the hospital. This is the closest to where I live. I’ve been admitted once again to control my severe pain and when I get upstairs to my room, let the suffering begin!!! …
I went in last year with shortness of breath. They ran all kinds of heart tests. I was in the hospital for two days with these tests. Still couldn’t breathe vut they sent me home on a Tuesday night anyway. I came back on Friday in an …
I went there with chest pains, were they gave me an EKG and put a needle in my arm for blood work and for an IV later on. I was sat in the lobby where i was advised it should only be (a few minutes) which became me being over looked and …
Went in for chest pain and it was not the first time. A nurse practitioner came in leaning in the chair telling my information from a previous visit could not be found and shrugged it off by saying ” it happens”. Every time I come to this hospital the staff seems to have an attitude.
I lived 5 minutes away and had warned my family to take me elsewhere or let me die before taking me there! My father had a heart attack in his house, luckily I was there and ran him to PMC. Long story short, I kicked the door to the ER …
Simple blood draw resulted in a big bleed under my skin where needle went in. Also, an apparent untested computer system update went live and caused your computer system to malfunction. This caused a delay in having my blood drawn for …
Husband came in for surgery and the nurses took great care of him, very nice! BUT when my family went to eat at the cafeteria the lady (older,spanish, red braided hair, dark lipstick) who made our plates was rude slamming our meals on the …
From Dr. Peraglie, Dr. Razzik, nurses, Olga, Deborah, Maribel, Uolanda, Jenny, Sarah, Ariel, and please forgive me if I forgot another name, and the cleaning staff, they were excellent with me. I am alive thanks to God and the doctors and the entire staff. Thanks.
All of the personel , doctors,nurses and front desk
were the best emergency room i have ever seen.
I was ill but their kindness was.wonderful
I would recommend them to everyone.
I had a friend treated for a cut on the foot at this Emergency Room. No waiting, and a friendly staff. Until “the Nurse”, I assume is a nurse, came in to treat him. All the bloody gauze and everything he used to clean the wound was tossed …
The staff was wonderful. The radiologist was great. the only problem is I have not received my results from my biopsy and is a whole week. This is ridiculous.
What more could one asked for . Dedicated, attentive, caring and loving health workers. They are in their jobs for the love of people’s well being not just for a salary. May the Lord’s blessings be on them always
I have never been to a hospital without doctors until I came to Poinciana Medical Center. The nurses are wonderful but there’s never a doctor to take care of the patient. My mom is 92 years old and she was 3 1/2 days without food or water …
My mom was released on Friday, March 26 to a rehab facility. For medications, they did not include her insulin or write a prescription stating that she is a diabetes patient. My mom was without her insulin for 3 days. Very disappointing. Will call and file a complaint as well.
I took my 2 year old in because he had a horrible eczema flareup that spread to his causing extreme redness and swelling. The doctor came in for less than 5 minutes, barely looked at my son and said he probably had a Stye. My son absolutely …
Dr. Bhavsar is a fantastic doctor and highly recommend him. When I was admitted to the Hospital, Dr. B (As i like to call him) oversaw my care. He explained everything in detail and was always worried about my well being. I never felt …
I did not have a good experience at the Emergency Room. The Registration RN Shontelle was very impatient. If you correct her, you are, “changing your story”. She snapped at me because I wasn’t moving fast enough. The examination room was …
This hospital isn’t even worth 1 whole star. My grandmother has been there for 2 days and the nurses do not respond to calls for help. She was left laying in her own urine soaked clothes and bed sheets for hours!! When the nurses finally …
Absolutely poor excuse for a hospital! This hospital is fairly new, as a matter of fact, I lived in the area while it was still being built! How can a new hospital have so much incompetent medical staff who not only have extremely rude …
While they are remodeling the er entrance has changed but the waiting time was not too long as the rooms were full when i arrived but the ran tests while in the waiting room and after i got a room the treatment was good and the treatment time was great too. Just 4 days after I am feeling much better.
First time there and I have to said this about the first 2 person that I talk to Security Troche and Security Rodriguez (female) they help me and my family on a situation that I was like was there own family and most of the time the people …
Been to this hospital twice unfortunately due to my DS having a little infection. Both times they were very quick and efficient at taking him in and treating his illness. Wait to be discharged can be slighlty slow especially if there is a …
PMC ICU/PCU saved my life! I arrived in an ambulance with Diabetes Ketoacidosis and sepsis. I received excellent round the clock care for 5 days; doctors, nurses and staff were great. I am home safe, sound and healthy. Thank you.
Do Not go there for co vid!!!! Its one size fits all treatment, zero communication! They do NOT have any specialty doctors so you really should just keep driving. Only one excellent doctor. Dr. K.
My name is Maria Rodriguez have an acct
445433x test done on dicember 27 and my medicare part A was denied as I dont have part B, my bill from that day is almost $5000 for the service and $2000 x …
I’m very please with the staff in emergency room. I went there about a month ago with my grandaugter she was very sick and the Dr’s and the staff took very good care of her and they didn’t stop until her fever and her cough was controlled. …
The nurse kept telling me to relax because I was crying from pain and 9 months pregnant. So unprofessional. I had to leave for a better hospital. Also heard the drs and nurses laughing about getting my name wrong in the hallway. How less professional can it get?
No regard for patient safety upon discharge. Irresponsibly discharged my wife while I was traveling, she was in terrible pain and ended up having to Uber home rather than be allowed to stay for a few more hours while I flew home on the earliest flight I could get. Absolutely shameful, avoid if you have a choice.
this was the best ER visit I can remember having. The entire team did a great job,,, very thorough, prompt and complete to include the stitches, X-rays, MRI etc. Superb service. Thanks.
My mother was taken here last night. Extremely rude, the medication were giving her a negative effect yet they continued to pile on more medication. She never had an experience like this at a hospital before, where they always explain the …
I did not know hospital can cancel your appointment without your knowledge until I came to this hospital for service. They cancelled my scheduled appointment without my knowledge because of my primary care did not provide some …
Went in to the ER because I was nonstop throwing up and passing out because of it. The nurse was really nice and asked me questions and listened to me. Doctor doesn’t seem concerned and says it’s just “a bit of a stomach flu” and gives me …
Came to the emergency room on September 30th around 1 am, experiencing serious ankle pain. I could not walk or put pressure on my foot. I literally crawled to the bathroom at home and had to be taken to the hospital. I love the ER staff. …
Sunday 4/17/16, I was in the ER due to having severe pain of the right foot. They gave me a pain pill, check my pressure, and x-ray the foot. After waiting a hour/half finding out the diagnosis stating tear or partial tear ligament. You …
This is the worst hospital in the world!! I would rather drive all the way to Celebration. The first time I went here I was bitten by a spider, I was in the back for 5 minutes they looked at my ankle gave me a prescription and basically …
I decided to take my mother in law because she was experirncing sympyoms of a stroke. It took an hour before her admitting vitals were even taken. Taking that amount of time for admitting vitals is horrible for a hospital. Once admitted to …
Zero stars, actually.
My ER physician this afternoon, Dr. Guleid Adam, managed to help me feel the most subhuman i have ever felt in my life. He spoke maybe 3 words to me and still …
I knew the test would be unpleasant, but the two ladies who conducted the test were caring and made it as comfortable as possible and were aware of my fears. I TOTALLY appreciated that they were English speaking. We need more of that in our …
the Poiciana medical center hospital. I am from Saturday, February 5. And the 3rd floor is the most disorganized I have irresponsible with their patients. Already today is February 12 and still I have not seen a significant change. in this …
I was really shocked by the negative comments about this place. I have had to take my son to the ER twice. Both times every single staffer we interacted with was incredibly kind and we were able to be seen within minutes. Both times I would …
Back on November 9th of 2014 I walked into the ER with my Mother., and 4 days later she died after being released from the Hospital someone made a mistake of giving her a strong antibiotic for an infection that doesn’t seem to be in the …
I went to the Poinciana Medical Center without an appointment for a blood test and an x-ray. I walked in at 6:45AM and was finished by 8:10AM. It was wonderful in every way. Very fast.
I would like to thank Dr. Arriaga-Oneill, nurse Payton, and the rest of the staff whom I had the pleasure of meeting. Check-in and registration were quick and I was seen rather quickly. My whole visit was just under an hour and thankfully, …
The day after Christmas, I had to take my daugther to the ER due to an uncontrollable cough. It was my first time at that specific hospital/ER ever, I was pleansantly suprised. The staffs were kind, professional and attentive from beginning …
Thank goodness for nurses! Was seen a month earlier for same reason for this visit. Sent home saying it was indigestion. 8:30pm Go in for this visit, after taking indigestion meds for the past month, emergency doctor wants to send me home …
Recently went to er for short of breath, gave me a full test, 3 tablets, and a physician came to talk to me for max 10 minutes. Got a bill for $3,000 (from just the hospital) then a bill from the physician services. I was only there for max …
I had an Emergency and when to Ponciana Medical Center For my Wife and myself and they gave US top quality medical treatment in 5 different occasions. From the Friendly service of Security Guards ( Lady Rodríguez) promptly grab a wheelchair …
My grandma is still there they have been saying every day for a week they would let her come home and won’t and come up with excuses to charge her insurance more to keep her each day without telling her or us what’s going on. They yell at …
The nurse had a bad attitude with me , was very rough and the whole time he was in my room he was on a personal phone call while asking me for my personal information!! …
The ER, lab, xray dept and ER are good. But once you get upstairs as an inpatient the care goes completely downhill. I was there last year for a total knee replacement. My surgeon was great, as was OR staff. Supposed to be there 2 days, …
Very good. Very professional. Just had a Covid-19 test and the results were on their portal in two days. Not only that, but first received a phone call that I was negative. …
I went to the ER with abdominal pain, with a shooting pain from my chest to my back. With a history of gallstones. I was admitted on October 10,2018- October 12,2018. I was ran several tests from ultrasound, MRI, Hida scan. And finally …
I had an er visit yesterday. I have herniated disc and I hurt my back with a sudden movement. The nurse practitioner that took care of didn’t even bother to take at least an X-ray just to see who it was my back because according to him I …
I go to the emergency room for a bad back paid did was already taking affecting my pelvis and legs. The first thing they say is the don’t do X-rays or cat scan. They took a urine sample out inyección for pain wait 30 min and sent me home …
Poorly operated. I ended up in the ER department and they had absolutely NO urgency even though it was an EMERGENCY. The nurses kept asking me what tests I had already completed or if I was given an IV yet etc etc . Isn’t that the nurses …
I am currently pregnant and weNt in because of a chest pain from being congested. They truly didn’t do anything. I came in and left feeling the exact same way, it was a waste of money and time. Towards the end the nurse didn’t even ask how …
I’d give no stars if possible. The doctor was very nonchalant about what I was going thru couldn’t careless to inform me of what actually happened(a miscarriage) I was waiting for almost three hours a was only taken back for help after I had started to bleed all over myself an screamed in fear.
Went in for a TIA, they only treated it as a headache. They did a CT scan that showed no stroke. When a CT scan doesn’t show a stroke until after 48 hours. It was supposed to be a MRI. Didn’t see the doctor once, just the PA who was rude. Didn’t address concerns at all.
When i arrived for appointment [30 min. Early], i was told that there was no paperwork for the procedure. I waited until about 15 minutes after my appointment before questioning the receptionist about why i was not being called for …
From the moment I arrived the process was very quick…Everyone was very patient and kind and got to the problem quickly.. made me feel comfortable with the problem very quickly.. …
We at Solivita are so fortunate to have a first class Hospital with FIRST CLASS NURSES AND DOCTORS to care for us. The Nursing staff and Assistants are WONDERFUL! Thank you for taking care of me and be safe we need you all!!!!
On Saturday 10/3/2015 I was seen in the ER. I have to say I was very impressed, from the time I walked into the doors to the time I walked out of the doors which only took about 1 hour. I have worked in the medical field for 10 years in 2 …
Went to emergency department with a gastro intestinal bleeding and this people had the odasity to run the emergency department with only ONE doctor.
SHAMEFUL, SHAMEFUL, SHAMEFUL …
Was seen in the emergency department and had CAT scan done and needed IV. I am a hard stick and had to have ultrasound assist to put in IV. Even though a couple of veins blew as soon as they were put in, the nurses were so kind and understanding.
Horrible. I would rather drive to another hospital further away during an emergency, medical pains, illness, etc. The wait is super long. You stay in the waiting room, during your entire visit. Everytime they want to speak to you, you have …
Went there a couple of days for chest pain. They did X-Rays, blood tests, urine samples etc. They say I’m perfectly fine with no signs of anything severe. They gave me prescriptions to help with it but to no avail and the chest pains are …
After my 3yr old son got a cold & 3 days past of me trying to nurse him back to health, i came home from work and stayed up with him all night because he couldnt breath well enough to sleep. He was so congested and lost his voice. I felt …
I went to ER and was impressed . A good use of Computers, very fast admittance with out filling out
several pages of questions. First they treated me and than ask for my insurance. …
Absolutely no professionalism or effort put into treating patients. Wish I had gone somewhere else. I left exactly the same way I came in. It seemed so rushed, not just addressing my pain and issue, but observing it looked as though …
Excellent hospital emergency room. Friendly and caring professional staff. Short wait time – in an done with a reasonable timeframe (less than 90 minutes total). I highly recommend Poinciana Medical Center.
Waited 2 HOURS in a room with my mother who has a severe migraine and has been vomiting for hours .The nurses only came in to get our insurance information and that’s it . All the staff was very unprofessional, very loud , & just chilling …
I was recently seen in the ER. The service was excellent I was treated immediately. The staff was amazing everyone was kind and very patient with me. I would definitely return and recommend this hospital to anyone in need of services. Thank you again to the awesome staff at Poinciana. God Bless you all!
I am currently a patient here at this so called medical facility, and I can honestly say that the amount of medical attention and priority is far from satisfactory. I’ve been here since Monday night and have spoken to the doctor appointed …
Dr. Pagan and his team are the most amazing and professional crew. I was treated as a family and the experience was the most comfortable I felt. I will definitely recommend. Thank you 🙏🏼 …
I went to the Poinciana Hospital on 5/4/19 for an emergency medical situation. When I entered the emergency room I saw that they were extremely busy plus they were dealing with a medical flight situation. My first thought was this would …
I had my recent mammography performed at Poinciana Medical Center.
It was a very positive experience. I was seen quickly and everyone I came in contact with exhibited both friendliness and professionalism.
Very good medical care from nursing and doctors. I have been an R.N. for over 50 years and recognize great care when I see it. From the Emergency Room,, to ICU and then PCU – all the same very attentive and knowledgeable care.
My wife was admitted immediately. The doctor and nurses were very nice she was giving the right medication and all x-rays.
Later my wife was is dismissed feeling better.
We are so greatful for the immediate attention received by Dr. Radames Perez and staff. They are very proficient and compassionate. Overall care was excellent…We are very blessed to have you as a healthcare provider.
My brother went here due to sharp stomach pains and was always bloated. Doctor said it was just constipation and we were sent home. It got worse and we went to Adventhealth heart of Florida ER and my brother was rushed into surgery because …
I was amazed how well Carmen Rivera took such excellent care of me. She was the only one that bathed me and changed my sheets. You should have more nurses aides like her. She always made sure I was comfortable. She should be commended for her great service.
I was there for a Colonoscopy last week. My procedure went smoothly and the two RN’s who admitted me to the unit were friendly and competent. Dr James was my surgeon and he was wonderful as usual. Loved the Anesthesiologist – he took the time to have a conversation with me while I was waiting for my procedure.
Second time around, terrible experience. After a relatively pleased experience for my first trip to the ER, not that it was pleasant when you have a fractured L1, my second trip was less than acceptable. A month after my first visit, I had …
Friendly and knowledgeable staff. I did go in for a COVID-19 lab test, and found out 5 days later, upon calling for my results, that it wasn’t processed by mistake. The RN did a great job coordinating with her co-workers, managers, and …
I had to do a blood test and found out that Poinciana Medical Center does not require an appointment. So I went there and was greeted by a friendly good morning by the security guard who guided me to the check in desk and in about 15 …
I went there this evening. Had horrible pain in right flank. Tested my kidneys and bladder ect. Was treated so very well by Dr. Colon Cruz. He was so very nice. Iam releaved to know nothing serious. I never come in unless I must. I could …
It is 1/17/18 approximately 10:18pm and I’m in the ER because I’m having chest pain. The individual who did my EKG was very informative and professional. The gentleman who did my vitals was also informative and friendly. However the female …
Very upset..doctor was almost afraid to step in room to talk with me. Didn’t know I was being discharged from ER until nurse handed me papers. When I got home faxed return to work slip to company and noticed it said 12 days, which didnt …
My family and I moved here from Atlanta GA and have been going to this hospital every since. However when was seen at the hospital this time my experience was awful . …
Respectful staff, clean and fast. Housekeeping was so sweet and polite. Knowing I had anxiety she made me feel less anxious and relaxed just with how nice she was and smiling. Nurse Richard was amazingly kind and respectful and doctor Santana just as much. Great experience.
I’ve mostly had poor experiences with this hospital. but, my last visit everyone was warm and comforting. We were seen quickly but, we weren’t rushed. Dr. Romero was great. …
I visited the ER yesterday August 1, 2020. I went feeling terrible, I had cold sweats, my face and lips and legs were feeling numb, half of my head felt so cold like I was in the artic and I had abdominal pain I was super weak . My …
I filled the complement form and gave it to the reception on first floor. The service received was Excellent from the beginning to end. Nurses Andrea and Patricia and the lady doctor on the third floor were very sweet and helpful as well …
As a person who has worked as an emergency technician, an ER register and a nursing technician I am in shock with my experience with the E.R yesterday. I was discharged before I was even registered into the hospital. I was prescribed pain …
Great nurses who are very caring. Doctors in our experience, after two visits; are terrible. Our last visit after my wife was inpatient, we were finally released with no diagnosis and no idea what was causing her symptoms. All the Doctor …
I was 2 hours away from home. When I had to rush my dad into this Hostipal. At first ER acted very quickly thou they had a little difficulty with sugar machine not reading which in my eyes wasn’t a good sign. Yet I must say, I was very happy with their quick & fast respond over all & with the care they gave my daddy.
From the very moment I walked in, the medical staff (at the reception desk no less) immediately were attentive to my medical injury and needs. In fact, a doctor who was standing beside the reception desk happened to overhear my situation …
Basically everything and everyone was fine. I came for an x-ray and had to wait over an hour because Poinciana Medical Center only has one x-ray room. They were doing a 45 minute procedure on the room which pushed all waiting patients back. Once it was my turn, it only took 5 minutes for my x-ray.
From the beginning to the end my experience was a pleasant one! The reception desk attended to me as soon as I walked in, I waited maybe 5-7 mins before being called in to do my pre-op tests. Beety was full of life and super friendly! She …
My experience at Poinciana Medical was wonderful, and I was treated graciously by everyone from the Security Guard to all the technicians who worked on me. Although I was not an emergency patient, the lab and x-ray and scan services were …
I went in because I have extreme foot pain. They gave me an xray of my foot. Then the lady came in with pain pills and discharge papers. Didn’t say anything about the results. Yes, obviously I know what that means but she should’ve said the …
“”COULDN’T FIND HELP IN THIS HOSPITAL.””THIS HAS TO BE THE WORST HOSPITAL. TOOK MY 75YR OLD MOM TO ER WHEN IN LINE TO GET CHECKED IN MY MOTHER WHO USES O2 AT HOME ASKED ME TO GET HER SOME SHE WAS HAVING TROUBLE BREATHING. THE SECURITY AND …
I would like thank Dr. Ram Reddy for following up with me and making sure that my prescription was sent to the pharmacy. He also took the time out to educate me on my condition. I truly appreciate it. I was admitted on 8th for heart …
The worst experience I had ever had at a hospital. How could an entire shift of nurses be discriminating? The supervisor Vicky and other person to whom I made a complaint to , Janice was not reassuring or apologetic at all of the inferior …
Beautiful, clean facility. I had surgery and spent one night. Every person I encountered was absolutely fabulous. From security, admission staff, surgical staff, patient care team (special thanks to Kerryon), med-surg ward RN’s, nutrition …
Great! I am so grateful to visit Poinciana Medical Center. I went with problems in my sciatica and they take care of me so fast and with so much love. I am so thankful for all the personnel that take care of me. Thank you, specifically to the doctor and nurses. God bless all your hard work.
I was seen quickly and the intake person was pleasant. The young man and woman that provided I needed, were also pleasant and explain how was the process of the service I required. The results of the tests were ready in a timely fashion. I’ll will definitively go back.
Well it started with pleasantries I was triaged and all seemed like i would be seen and treated for what I thought was severe painful take your breath away muscle spasms due to a car accident. An xray was taken and then I was being …
I needed assistance getting home. People usually get a taxi but she insisted on using my insurance. I didn’t get home 5 hours when shifts changed. Vicki the evening nurse superior ended up calling a taxi. She also told me that when you send …
There are so many issues with this place that I am not even sure where to begin. I was misdiagnosed twice, my record was falsified, I was treated absolutely horribly because of the falsification and after I was bitten in the face by a dog …
Worst experience ever! I felt like we were in a hospital outside of the US. The waiting are is clean let’s give them credit. However, 3 patients were called back at the same time including my daughter which she is only 10 months old. We …
The experience was very pleasant. I had imaging done. The reason why I only rated the experience 4 stars is no one told me to bring a copy of recent labs with me. It cost me 45 minutes trying to download and email the results. When a …
Hands down best ER visit- faculty was friendly and polite. ER manager (Amy Colon) and ER director (Ricky) were doing their rounds and got me ice chips and a warm blanket. Awesome AF.
Went in due to a severe pinched syatic nerve and could barely walk. I wasn’t offered a wheelchair but instead had to walk a long hallway. At the time I had just lost my husband to cancer, and lost my home, and health insurance. They …
It was the worse visit ever. Nothing to do with the Dr.
it was about my insurance. I gave them my new insurance information before I had any procedures or office visits. After the endoscopy and on the day of my …
First of all forget all those negative reviews, those who wrote them are negative and selfish people. I was not a patient but stayed with my loved one here at this hospital. I’m reading all these negative reviews and it’s wrong what they …
I will never visit this hospital again. This was the worst experience of my life. They put Covid symptoms patients in the same room as others with none covid symptoms. I came in with a pain that I know is not normal to me and was treated …
It was excellent. Had post covid vaccine symptoms (we think)with terrible vertigo nausea chills. They got me in immediately. Allowed my husband as well. All staff were professional kind and attentive even when we challenged some strategies …
My visit was horrible. They kept me in an ER waiting room that has a bad broken thermostat so the room was at 60 degrees cold all day. I was freezing, throwing up and waited over 9hrs suffering in pain from Kidney stone until they got me a …
I just want to let this facility know that from the moment I arrived for my concern, the patience, the kindness, the attentiveness has all been superb. I am thankful to ALL the doctors and nurses that have attended my medical challenges. …
I went there to get blood work done. The Technician that took my blood was great. However when I did the paperwork through administration they gave me hard time and told I had to pay for one of the test because it had the wrong code. I …
The staff is very friendly and comforting. My Dr was amazing. Dr Stewart. I never felt lonely. The wait wasn’t bad. Once we knew what the problem was everyone worked quickly. I highly recommend this Urgent Care.
The appointment was on time and the technician was good. X-ray and Records departments keep passing the buck. The probably is the Records Department will not furnish me printed results. They have farmed out this function and I’m still …
I’ve had the worst stay here at this hospital!!! I was not treated with any sympathy, empathy or care from these nurses here. I was turned away the initial day I came in with symptoms and got worse, came back two days later, because they …
The ER was very informative, checked on us to make sure we knew the wait times of our labs and tests. The nurse, Mandi and Dr. Pagan, were calm and helped my autistic son to understand how an IV is soft once it is inside your body so he …
Horrible hospital. No one knows the answer to anything, they give you the runaround so many times, and they’re all over the place. Definitely not professional.
I reported a nurse for seveal covid violations such as handing my husband his medication on a piece of paper he had laying on the computer desk instead of one of those pill cups, not to mention this nurse did not wear gloves nor wash his …
Even though there is a COVID surge and the amount of people at the ER was like nothing I’ve ever seen before they were managing it well. Great Doctor and my Nurse Carlos C was awesome thank you for your good and companionate service, these are the Heroes without cape 🙏🏼 …
The worst hospital I’ve even to in my life. They bring you in and don’t check on your for hours don’t bring you water ask if your okay nothing. They leave you in a back room alone. Left me with an IV in my arm for 16hrs telling me i was …
Went to the ER today. The entire staff was thoughtful, caring, attentive, & thorough. I was taken straight back to a room and seen by Dr Snediker, nurse Johnathan & another nurse who gave me an IV (very gentle man, thankfully – I loathe …
I would give this place a zero star because they don’t deserve any stars. The staff don’t care about their patients. The doctors don’t know what they’re doing(the nurses know more then the doctors). They all walk like chickens without their …
I have to give thanks to the nurses for the work and the care that they give. They make you feel so comfortable and at ease just before surgery. And their care after surgery goes above and beyond. You ladies and men are the best. Thank you so much for what you do. Love you all.
Excellent experience..short wait time.
The RN ( Aileen) who provided my care was extraordinary! Very efficient, personable, good listener and ticked all the qualities of a great nurse.
She is an asset to your hospital
I was greeted safely and professionally, provided a wheelchair and wheeled to a room right away. I was greeted there by a nurse (traveling nurse Aria (sorry for the name misspelling)), who was wonderful with a great attitude and smile that …
Horrible experience. Never going there ever again. They violated HIPAA. Then tell me that my primary doctors don’t know what they’re talking about. My son was left with the same excruciating pain. Took him to another emergency room. And the doctors found the cause of his pain. The same ones the poinciana hospital criticized.
THINK BEFORE YOU GO FOR A STAY! This was the worst experience of my life in a Hospital! I just got out of surgery and my mother was there to help me. Thank God that she was there because after shift exchange an the night RN it become a …
Transported to ER with vertigo, unbearable nausea and vomiting. Excruciating pain, unable to walk or talk coherently. Dr and Nurse were efficient, compassionate and professional. I knew at every moment what was happening when. Tests were …
We went there for my husband on May 22,2022
For something going on with he’s mouth.
Checking in was pretty fast and the staff was great and we got to the back and …
Excellent care and treatment provided by Dr Cerrada and his team ensured that my cellulitis infection in both lower legs was treated professionally and expediently to allow me to return to the UK as scheduled within 48hrs of admission and …
Took 2 hours to get an IV and meds. The only person who checked on me was Dr.Colon. The evening/overnight charge nurse/nurse Leader was extremely unprofessional, lots of socializing and gossiping with coworkers at the nurses station instead …
My father collapsed at home, was taken to this place, the ER Dr only cared about the cut over his eye, didn’t care about him throwing up black liquid, which my mom pointed out. They didn’t find his gallbladder had ruptured til early the …
Starting from security, to PACU and the nurses from the 3rd floor. Everyone has being wonderful to my mom. Patient care is good. Dr. Peraglie, Carolyn and Mirelis from PACU, awesome job. I would definitely say thay that they need to be …
The patient care shown upon arriving at PMC was amazing. Both the Doctor and nurses were very friendly, but professional and efficient. And Dr. Colón-Cruz was very knowledgeable and showed great bedside manners to both me and my husband …
Horrible! Horrible! hospitalized for 5 days. Nurses way to busy because under staff. Please keep in mind nurses are very nice and very hard workers. However like I mentioned before they are so busy that can easily forget all about you. …
First time I was in that emergency room. Outside staff was very friendly and efficient and got me in immediately. Unfortunately my care inside was terrible. I was 5 different black and blue marks on my arms, male nurse had zero idea …
I was pleased with the overall treatment from the nurses. They were respectful and showed that they cared. I was disappointed with the communication at the emergency room. No one informed me that I was being admitted until I was taken for a …
The ER and nursing staff was wonderful. However, the care received by the doctors once admitted was not great! My husband did not received any of his normal medications for 2 1/2 days. In addition, it was suspected he had an infection of his toe and no one came to look at it.
From entering the building to getting prepped for my procedure, all was top notch. Covid protection was promoted and practiced at the hospital, as it should. Very Clean as well. Staff was very friendly and even sang Happy Birthday to me …
My son has an open facial wound and we have been waiting 2 hours and still have not been helped. This place is horrible! Advised anyone to go to local 24 hour urgent care instead of this hospital. Poinciana Medical Center, you should be …
From the moment I arrived at ER, I was checked and moved along professionally during each step. The nurses and technicians all showed patients and respect. û
My admission to inpatient care did appear to take an unnecessarily long time, …
Only come to this location as a last resort. Believe others reviews this worst hospital, literally you would tell them you have chest pain with cracking sound and 9/10 pain level, they would do only a X-ray and couldn’t find anything so …
This hospital has gangmembers working in this hospitals. Nurses and janitors I would not recommend this place if your looking for a safe place for surgery or checkup
0 stars…ER..the worst.I was there two days ago..never in my life have I felt so terrible, not just how I went in feeling or left in the same manner, but the way I was treated in the er by the male nurses and doctor. Lack of compassion or …
Please somebody help me I’m on this terrible hospital! I’ve been waiting all day for them to give my husband pain medicine. the group of nurses don’t even care!
My wife had a neurological episode Christmas morning. She was taken to the emergency room at Poinciana Medical Center where she was immediately taken in to the back area for evaluation. When I called to determine her status the emergency …
My mom is a heart patient and was located on the 3rd floor of your hospital. She was discharged and was due for a heart procedure tomorrow. However she was mistreated by the staff head nurse. My mom was already not feeling well and to …
First of all the person doing the registering was clearly in violation of HIPAA laws. She had her computer taking patients’ personal information in the lobby for all to see. I requested to go into a private room, which she provided. The …
My only complaint at this hospital is that as usual, people don’t listen. I was asked for a list of my meds, which I provided. I was asked for my PCP’s name, which I also provided. However, upon going through my discharge info, the wrong …
Definitely read the reviews here. My husband took my 3 year old son here this morning. He had been screaming for hours, so driving to a hospital an hour away that has way better service and reviews didn’t feel like an option at the time. …
What a beautiful hospital. highly organized and efficient. from the very moment you walk in till the moment they wheel you out.. everything works like a clock, so in sync it truly amazed me. the security was very top notch. clinicians very …
very unprofessional staff. I was in room one in the ER right by the nurse’s station. They all were very loud and talking about their personal lives while watching tiktoks as well. I went there because for the past 3 months I have had severe …
My husband is positive for COVID and I call this hospital to know what is the COVID protocol. The person who answers the call was very unprofessional he told us if he is positive is nothing that they can do just put an IV on and he needs to ride it on. Go to this place on your last option.
I’ve never been to a hospital like this one.worst place
ever. The doctor doesn’t even know what viruses
cause what symptoms. The nurse discharges you …
Stayed here for 6 days due to having Rabdomyolysis. Didn’t meet the doctor until the 4th day, got the run around consistently every time I asked a question no one was able to help. They always said we have to ask for the doctor. I never …
The absolute WORST hospital on the planet. It boggles me how it doesn’t have one star because if I could give a negative star I would. I came in because my abdomen was so distended that I looked 9 months pregnant. I also was peeing every 2 …
Overall an amazing comfortable experience every time for the past year,I am extremely grateful for this hospital and every single staff that attends this hospital. Thank you all.😁 …
one word! Malpractice!!! It seems like they take every matter serious but nothing gets better. What they need to do is replace all the staff and doctors and nurses that do not take their job serious. No i’m not calling any number because …
This isn’t a real hospital!!! They don’t have real doctors. They won’t help you with a scratch on your leg. It doesn’t matter what’s wrong with you they have no training they don’t trust themselves so they send you to other hospitalsto …
We had a great experience they took care of my daughter at the ER it was fast and efficient the provider even recommended a new treatment that works better than the previous that my daughter had, the nurses are very friendly and educated.
The worst! I feel bad for taking my dad there. The nurse Caroline needs to be trained again, the doctor ( I don’t remember his name) was lost and was taking pictures of my dad hands to find out what was wrong. I was told they was transfer …
Unprofessional, literally mocked my concerns and was not taken seriously. I actually left feeling more embarrassed then taken care of and that was a first for me also pretty unsettling no one should feel that way at a hospital. Especially …
I gave this hospital a second chance in an outpatient procedure that I did for an endoscopy.In the Pacu dept I was treated so good by all the nurses and Doctor which was Dr.Anwer. There was one specific person very caring for his patients …
In 2021 I went to the ER, my blood pressure was extremely high 200+. The Dr. In the ER treated me to lower my
blood presure. My blood pressure lowered to 175, but he sent me home and didn’t …
My husband and I were in Florida on vacation when he came down with appendicitis. From the time they diagnosed him to the time he was in surgery was 9+ hours and his appendix burst (when they diagnosed him it had not yet burst). What went …
I worked for this facility and this review is based on their billing practices. I was supposed to stay within their system to receive the best prices when having medical procedures completed. They totally failed to point out that their …
I was at the Poinciana Hospital this morning, 2/1/2023, for a procedure with Dr Anwer. This was one of my several visits at this facility. I can’t thank him and the staff, enough, for making me feel relaxed and comfortable. They were all …
Wow so glad that when I’m bleeding from my ears the E.R nurse working the desk spoke to me in Spanish twice and had to get the hall monitor that was the front desk security guard to translate for me. Didn’t help that I couldn’t hear so well …
Guy at the front desk with green/gray hair overnight at ER barely speaks English. Very rude until I gave him a break & started speaking Spanish. Then he became my best friend (racist much). In the back they are totally unprofessional I …
Staff is very nice and polite but not intelligent. I went to Er for stitches and they wrote the wrong last name. I told the nurse multiple times but was told will fix it later. They never fixed it. Even when I gave them my drivers license. …
Went to the ER (October 15, 2022) Staff went beyond to make sure I felt comfortable and well taken care of. They did an incredible job and were very professional. Thank you for making sure my baby was okay 🥹🥹♥️♥️ …
Mike the security guard was AMAZING! He saw me sitting waiting for the records department to open. He took the time to talk to me to see what I needed and directed me to the right department and made sure I filled out the correct paper …
I’ve been to this hospital twice now.. Both times I got exceptional care there. Not only r they professional but they r caring. They were very thorough better than when I saw the Doctor at the Orthopedic Associates. Dr Lopez Garcia was able to treat me and give me more answers and direct me in the right direction.
Went to emergency because I had cough and I want to make sure was nothing belongs to covi , they give me a room as soon arrived , check everything ok has covi test ( negative) and lest than twenty minutes later I was my way home . It’s the best service I have in all my life
Very professional service!! Only one staff was not approved at the end but I will not let that apple spoil the entire barrel. I will recommend Poinciana Medical Centre.
The staff was attentive, friendly and always made sure I was comfortable and felt safe. Special thanks to. Nurse Carol for going above and beyond for me.
45 mins and counting to get my prescriptions and be discharged after being here already 1 hr and 30 minutes with an empty hospital( 5 patients here top) is not acceptable!.Next time I’ll drive to celebration. Would have been home already.
The customer service in this hospital is outstanding. From the minute you walk in until you leave, you feel the love.From the receptionist to the security guard, everyone is friendly and caring
The staff was wonderful. Was treated with care & respect. I was really happy with the treatment I received. I couldn’t ask for anything more.
I usually come here, but this time the service has been terrible! I brought my mom who is 70 years old because when I took her to her primary care physician, she stated that mom had to go to the Emergency Room. We arrived at 1:30 pm with the Doctor’s note, it’s 4:48 pm and my mom is still seating in the waiting room!!! 😱 …
ONE star is wat too many! I came for a minor stroke and I haven’t got any information or any help. Just a room and a TV for the last 49 hours and counting!!!! Unbelievable the amount of no medical help and not a bit of professionalism.
The facility was great. I felt my nursing staff could have used some bedside manner training. A bit too brusque and impatient for my liking.
This hospital doesn’t provide you with free Wi-fi. They are so cheap , by the way we called before going and they lie , they told us wait time was 4min . We are here and 30 minutes later we are still waiting to be seen .. so yeah our taxes …
Bad excuse for a hospital. Treat you like a criminal and act like the patients owe them. Emt’s are even worse. I’ve never seen such horrible attitude to a woman who is sick and having her feel even worse by people who’s job is to help others for a living.
This place use to be great! Doctor on point I been admitted here and this is a living hell. Please send help to 4th floor! Being alone no fun we need doctors to approve med and stop the bs!! Nurse need a hand I am about to RIP things off and leave this hell house and never come back
Outstanding visit to the PMC emergency room with an earache. Everyone I encountered treated me with top notch customer service skills! So happy to live across the street from PMC in Solivita! You give me confidence that great care is very nearby!!
The care was above and beyond exceptional professional safe covid procedures a big big thanks to Shelia R And Dr Mitchell. Even a follow up call the next day. Thank you again
Dr. James and his staff are awesome. Very polite, positive and professional. Same goes for everyone at Poinciana Hospital too. I love these people.
Went there with a open wound with a torn artery in my hand almost died due to a glass slicing me open and they left me there waiting to die and when they did see me they stitched me up with a glass inside and sent me home , when I got home …
This might be the worst hospital. The Drs and PAs don’t have any interest in the patients well being at all. There one and only concern is making money and clearing beds. Last concern is if a patient has a problem they don’t care, get rid …
Literally just left the E.R walked into an empty waiting room to get my vitals done and placed right back to a waiting room was told I was next to be seen and was waiting for an hour and a half not only that but then people started coming …
They don’t do anything for women that are pregnant and as far as women parts. I went in for breast pain & they didn’t take it serious. All I was given was Tylenol. Which I have already been taking before I got in. Another time I came in …
Simple blood draw. Quick sign in and little wait time.Very nice staff from the gaurd that took my temp to the tech that drew the blood. Will not hesitate to use the facility.
The people care about you and they spend more time with you. I had a good stay and enjoyed everyone that works there while I stayed there.
My first visit to Emergency Room. The admission, staff and treatment was excellent. Doctor Java’s experience in my issue solved the problem.
Thanks
Went with side pain.letting them know it wasn’t on my back side but y get a ct scan to check for certain things not what I mentioned it could b but let me go home w no answers and still in pain.every time I go they never take the time to find out what’s wrong just brush me off with pain meds like nothing is wrong .ughh
Though this is the time of a pandemic (Corona Virus) (perhaps why physician care wasn’t immediate due to short staffs or staffs had their hands full with patients), I got the care that I needed (Suffered from hypertension and high blood pressure), service time was moderate.
Why do you call yourself a hospital. Is it for tax base reasons?! Why do you even bother calling yourself a nurse?! Is it for the paycheck?! It seems like it.. .(your about to fall into a rude awakening buddy. Cuz nurses don’t get paid …
Just wanted the public to know about my experience with poinciana medical center my mom was admitted on Sunday and from the time we got there the staff was perfectly awesome we didn’t have to wait my mom was seen immediately all the …
Condition I was in when I arrived at the Poinciana Hospital I was in a lot of pain and the staff was very professional a real me into the emergency room they did the best that they could do in order to comfort me and relieve me from my pain …
Doy 4 estrellas por el trato q le dieron a mi mama las enfermeras, PERO, la seguridad en especifico un señor mayor americano, deberian de darle training de como tratar a las visitas q tienen familiares en condicion critica y no decir que el …
I Came To Visit My Aunt Here ; I Just Loved How Nurse Jackie H (Because I Couldn’t See Her Last Name ) Treated Her As Far As Her Taking Her Blood Because She Got Scared Of Every Other Nurse Because She Had A Lot Of Bruises On Her ; But She Was Awesome ; Made Her Feel Good && Comfortable ; If You Ever See Her Say Hi !!!
my experiences have been great here. in immediately no waiting. i had stomach pain and they were great to me in the er. i am horrified of needles and one of the e.r. nurses aaron put me at ease and got me thru it. it was needle city with all the tests and he helped a lot, end result not good…kidney stone
Some nurses were kind. The aids where wonderful. My room especially the tray table needs to be removed and trashed. Was broken and peeling.
Their Emergency facility DOES NOT have a Pediatric doctor (WHICH IS RIDICULOUS!), so the doctor that is treating your baby is basically phoning a real Hospital Osceola Regional (which by the way in my experience is worth 10+ stars) to …
I’m 61 years old. I have never been a hospital that everyone is so polite and friendly. They diagnosed my problem and helped me. They are so efficient and professional. So glad this is the hospital thats 5 minutes from my house
Overall the doctor and nurse was very good it was very disappointing to me when the could not find not one pillow to put under my head he has to bring three blankets in stead of pillows
I waited for 4 hours to be seen by Eddid Colon Cruz MD. This guy is the worst doctor I have ever met! He didn’t give me any medical attention at all. I will never return to this “hospital” if you can call it that, ever again. The staff are unprofessional and to be honest, just plain idiots. Not all. But most of them.
I was seen prompt. Test performed with fast results. They recommended me to be transferred to Osceola Regional for immediate treatment. Here they told me Osceola Regional had the doctors and equipment to treat my condition. Thanks
THE Nurses was very nice and helpful, DR Snediker was so sweet and patient with me, I wish he had his own Practice I would be on of his patient.
Worst hospital ever , you wait 30 min. For a nurse to come, 4 hour for someone to change your bed that is dirty. You ask for gas med everybody ignoring you, if I could have it -5 I will everybody is super rude. My nurse assistant Shelley …
While I was at poinciana medical I was taken care of but there was a nurse (Barbara) that I felt was careless about my needs. Doctor was also assuming things I never mentioned on medical history. Wouldn’t go back.
Hospital is dirty, they tried to make me lie down on a dirty gurney that someone had already been on and they did not clean in between patients. The PA had to come in the room and wipe down my bed and put a clean sheet on the bed. Thank …
So I had to take my mom to the hospital today 11/11 and the security was amazing great help and probably the only reason why I am giving a 2 star rating, but an older man named Nicolas(RN) who triaged my mom treated her like an animal. I wouldn’t want to be treated by him again…
I was surprised the doctor didn’t order x-rays or scan for the kind of pain I was having. In overal I was very pleased with the service and help I got.
Needed a CT scan & chest x-rays. Staff was very pleasant and efficient. I was a few minutes early, and was able to leave nine minutes after my appointment time. Very happy
Horrible Service.I had an accident on April 21st once the EMS told me they will transported me to Poinciana Hospital I said no they said it’s the closest hospital I said well no choice because I was bleeding heavily through my nose and …
Yes, i had a Heart Attack on Thursday the 20th of march, i don’t know what time of the day, when i got to the Hospital on Friday after 2 am , they took an EKY or photo of my Heart and i was tall right away, i was very impress and very sick. A few hours later I was transfer to Osceola Regional Medical Center. Thank you so much.
horrible experience. brang my nephew in and when he explained to the doc what was wrong he was told he was pretty much lying. we requested a new doc for 3 hours and never got one. and when we refused one test we didn’t get our discharge papers. this place is a joke!
I had a horrible experience I was judge based upon my reasoning for being treated laughed at and joked about with the nurses definitely violated my hippa rights I would never seek treatment at this facility horrible experience
This is my second experience with the Poinciana medical Center ER , once for myself and for my mother. I now hold them in very high regard,
they were Excellent. In reading the other reviews I understand that there are …
The new system of not signing in on arrival for testings or other services is totally counter productive and can result in disgruntled clients who had to be delayed because others coming after them,were services before them. …
Colleen, Efrain, & Radamos were very kind and caring towards my sister in this tough time. Thank you for all that you do. From a fellow healthcare worker to another, God bless you guys.
Worst experience ever. O wouldn’t never go back. The nurse who take vital are really hostile
And my daughter was only 2months with cólics Doctor took only 2 min and he told …
I will never come here again. I came to the Hospital because of a parasite and was treated with utter disrespect. I could hear the nurses talking, they thought I was crazy, on meth and delusional. Maybe if they had half a heart they would …
Fortunately, at that time, the ER was empty. Staff were courteous, attentive, professionals. Clean hospital with modern technology. Very pleased with the visit.
The care at poinciana medical was very good. Everyone was very caring. Luleta and Marlene were very caring and concerned about how I was feeling. All the staff were very kind and concerned about my care. Dr. James is very kind and compassionate. I would highly recommend poinciana medical center and recommend Dr. James.
The only reason why i’m giving this place a 1 star is because how I was treated. I had an interview on the med surg floor. The interview was great! They said I got the Job. I even met the chief nursing officer. Then I kept waiting and …
A fine establishment, A family friendly staff, very attentive, Doc Ochs was superb, definitely a Hospital to keep in mind whether your a local or just traveling through.
My husband actually went to ER .. he went through all the test to determine what was wrong .. did get a follow up call in regards to the Blood work / urinalysis .. following up with PCP .. never had any issues .. seen quickly and sent home ..
A few months ago, my grandfather was in there. They were oblivious to his pain and refused to do anything about it when we pointed it out. Now, today, we are going to spread his ashes. Because of their negligence, he never got to see my …
Outstanding and they care about you . First row coming here and I never experienced this wonderful nurses and staff at this hospital. Job well done !
Me and my wife, Tere Pizarro, were treated at Poinciana Medical Center for bilateral Cataract Surgery by our ophthalmologist Dr. Saira A. Choudhri 2 years ago and this Medical Center, it medical, Operating Room nurses and all the staff …
Horrible, horrible place. Wife went in to the ER because she could not see got treatment and left. Months later found out the bill is for 2.2k. This is with insurance! Not only do they fleece you for going to ER they won’t even send you …
My out Patient phlebotomy appointment went very well. The Security person was excellent, The intake clerk was excellent , the phlebotomist was
excellent. I will always schedule my labs at PMC. I am so Happy PMC is
here.
I am a person with serious medical conditions which always lead me to the hospital. This is the closest to where I live. I’ve been admitted once again to control my severe pain and when I get upstairs to my room, let the suffering begin!!! …
I went in last year with shortness of breath. They ran all kinds of heart tests. I was in the hospital for two days with these tests. Still couldn’t breathe vut they sent me home on a Tuesday night anyway. I came back on Friday in an …
I went there with chest pains, were they gave me an EKG and put a needle in my arm for blood work and for an IV later on. I was sat in the lobby where i was advised it should only be (a few minutes) which became me being over looked and …
Went in for chest pain and it was not the first time. A nurse practitioner came in leaning in the chair telling my information from a previous visit could not be found and shrugged it off by saying ” it happens”. Every time I come to this hospital the staff seems to have an attitude.
I lived 5 minutes away and had warned my family to take me elsewhere or let me die before taking me there! My father had a heart attack in his house, luckily I was there and ran him to PMC. Long story short, I kicked the door to the ER …
Simple blood draw resulted in a big bleed under my skin where needle went in. Also, an apparent untested computer system update went live and caused your computer system to malfunction. This caused a delay in having my blood drawn for …
Husband came in for surgery and the nurses took great care of him, very nice! BUT when my family went to eat at the cafeteria the lady (older,spanish, red braided hair, dark lipstick) who made our plates was rude slamming our meals on the …
From Dr. Peraglie, Dr. Razzik, nurses, Olga, Deborah, Maribel, Uolanda, Jenny, Sarah, Ariel, and please forgive me if I forgot another name, and the cleaning staff, they were excellent with me. I am alive thanks to God and the doctors and the entire staff. Thanks.
All of the personel , doctors,nurses and front desk
were the best emergency room i have ever seen.
I was ill but their kindness was.wonderful
I would recommend them to everyone.
I had a friend treated for a cut on the foot at this Emergency Room. No waiting, and a friendly staff. Until “the Nurse”, I assume is a nurse, came in to treat him. All the bloody gauze and everything he used to clean the wound was tossed …
The staff was wonderful. The radiologist was great. the only problem is I have not received my results from my biopsy and is a whole week. This is ridiculous.
Great place to work for, great family atmosphere and place for growth
What more could one asked for . Dedicated, attentive, caring and loving health workers. They are in their jobs for the love of people’s well being not just for a salary. May the Lord’s blessings be on them always
I have never been to a hospital without doctors until I came to Poinciana Medical Center. The nurses are wonderful but there’s never a doctor to take care of the patient. My mom is 92 years old and she was 3 1/2 days without food or water …
My mom was released on Friday, March 26 to a rehab facility. For medications, they did not include her insulin or write a prescription stating that she is a diabetes patient. My mom was without her insulin for 3 days. Very disappointing. Will call and file a complaint as well.
I took my 2 year old in because he had a horrible eczema flareup that spread to his causing extreme redness and swelling. The doctor came in for less than 5 minutes, barely looked at my son and said he probably had a Stye. My son absolutely …
Dr. Bhavsar is a fantastic doctor and highly recommend him. When I was admitted to the Hospital, Dr. B (As i like to call him) oversaw my care. He explained everything in detail and was always worried about my well being. I never felt …
I did not have a good experience at the Emergency Room. The Registration RN Shontelle was very impatient. If you correct her, you are, “changing your story”. She snapped at me because I wasn’t moving fast enough. The examination room was …
This hospital isn’t even worth 1 whole star. My grandmother has been there for 2 days and the nurses do not respond to calls for help. She was left laying in her own urine soaked clothes and bed sheets for hours!! When the nurses finally …
Absolutely poor excuse for a hospital! This hospital is fairly new, as a matter of fact, I lived in the area while it was still being built! How can a new hospital have so much incompetent medical staff who not only have extremely rude …
While they are remodeling the er entrance has changed but the waiting time was not too long as the rooms were full when i arrived but the ran tests while in the waiting room and after i got a room the treatment was good and the treatment time was great too. Just 4 days after I am feeling much better.
First time there and I have to said this about the first 2 person that I talk to Security Troche and Security Rodriguez (female) they help me and my family on a situation that I was like was there own family and most of the time the people …
Been to this hospital twice unfortunately due to my DS having a little infection. Both times they were very quick and efficient at taking him in and treating his illness. Wait to be discharged can be slighlty slow especially if there is a …
PMC ICU/PCU saved my life! I arrived in an ambulance with Diabetes Ketoacidosis and sepsis. I received excellent round the clock care for 5 days; doctors, nurses and staff were great. I am home safe, sound and healthy. Thank you.
Do Not go there for co vid!!!! Its one size fits all treatment, zero communication! They do NOT have any specialty doctors so you really should just keep driving. Only one excellent doctor. Dr. K.
My name is Maria Rodriguez have an acct
445433x test done on dicember 27 and my medicare part A was denied as I dont have part B, my bill from that day is almost $5000 for the service and $2000 x …
I’m very please with the staff in emergency room. I went there about a month ago with my grandaugter she was very sick and the Dr’s and the staff took very good care of her and they didn’t stop until her fever and her cough was controlled. …
The nurse kept telling me to relax because I was crying from pain and 9 months pregnant. So unprofessional. I had to leave for a better hospital. Also heard the drs and nurses laughing about getting my name wrong in the hallway. How less professional can it get?
No regard for patient safety upon discharge. Irresponsibly discharged my wife while I was traveling, she was in terrible pain and ended up having to Uber home rather than be allowed to stay for a few more hours while I flew home on the earliest flight I could get. Absolutely shameful, avoid if you have a choice.
this was the best ER visit I can remember having. The entire team did a great job,,, very thorough, prompt and complete to include the stitches, X-rays, MRI etc. Superb service. Thanks.
My mother was taken here last night. Extremely rude, the medication were giving her a negative effect yet they continued to pile on more medication. She never had an experience like this at a hospital before, where they always explain the …
I did not know hospital can cancel your appointment without your knowledge until I came to this hospital for service. They cancelled my scheduled appointment without my knowledge because of my primary care did not provide some …
Went in to the ER because I was nonstop throwing up and passing out because of it. The nurse was really nice and asked me questions and listened to me. Doctor doesn’t seem concerned and says it’s just “a bit of a stomach flu” and gives me …
Came to the emergency room on September 30th around 1 am, experiencing serious ankle pain. I could not walk or put pressure on my foot. I literally crawled to the bathroom at home and had to be taken to the hospital. I love the ER staff. …
Sunday 4/17/16, I was in the ER due to having severe pain of the right foot. They gave me a pain pill, check my pressure, and x-ray the foot. After waiting a hour/half finding out the diagnosis stating tear or partial tear ligament. You …
This is the worst hospital in the world!! I would rather drive all the way to Celebration. The first time I went here I was bitten by a spider, I was in the back for 5 minutes they looked at my ankle gave me a prescription and basically …
I decided to take my mother in law because she was experirncing sympyoms of a stroke. It took an hour before her admitting vitals were even taken. Taking that amount of time for admitting vitals is horrible for a hospital. Once admitted to …
Zero stars, actually.
My ER physician this afternoon, Dr. Guleid Adam, managed to help me feel the most subhuman i have ever felt in my life. He spoke maybe 3 words to me and still …
I knew the test would be unpleasant, but the two ladies who conducted the test were caring and made it as comfortable as possible and were aware of my fears. I TOTALLY appreciated that they were English speaking. We need more of that in our …
the Poiciana medical center hospital. I am from Saturday, February 5. And the 3rd floor is the most disorganized I have irresponsible with their patients. Already today is February 12 and still I have not seen a significant change. in this …
I was really shocked by the negative comments about this place. I have had to take my son to the ER twice. Both times every single staffer we interacted with was incredibly kind and we were able to be seen within minutes. Both times I would …
Back on November 9th of 2014 I walked into the ER with my Mother., and 4 days later she died after being released from the Hospital someone made a mistake of giving her a strong antibiotic for an infection that doesn’t seem to be in the …
I went to the Poinciana Medical Center without an appointment for a blood test and an x-ray. I walked in at 6:45AM and was finished by 8:10AM. It was wonderful in every way. Very fast.
I would like to thank Dr. Arriaga-Oneill, nurse Payton, and the rest of the staff whom I had the pleasure of meeting. Check-in and registration were quick and I was seen rather quickly. My whole visit was just under an hour and thankfully, …
The day after Christmas, I had to take my daugther to the ER due to an uncontrollable cough. It was my first time at that specific hospital/ER ever, I was pleansantly suprised. The staffs were kind, professional and attentive from beginning …
Thank goodness for nurses! Was seen a month earlier for same reason for this visit. Sent home saying it was indigestion. 8:30pm Go in for this visit, after taking indigestion meds for the past month, emergency doctor wants to send me home …
Recently went to er for short of breath, gave me a full test, 3 tablets, and a physician came to talk to me for max 10 minutes. Got a bill for $3,000 (from just the hospital) then a bill from the physician services. I was only there for max …
I had an Emergency and when to Ponciana Medical Center For my Wife and myself and they gave US top quality medical treatment in 5 different occasions. From the Friendly service of Security Guards ( Lady Rodríguez) promptly grab a wheelchair …
My grandma is still there they have been saying every day for a week they would let her come home and won’t and come up with excuses to charge her insurance more to keep her each day without telling her or us what’s going on. They yell at …
The nurse had a bad attitude with me , was very rough and the whole time he was in my room he was on a personal phone call while asking me for my personal information!! …
The ER, lab, xray dept and ER are good. But once you get upstairs as an inpatient the care goes completely downhill. I was there last year for a total knee replacement. My surgeon was great, as was OR staff. Supposed to be there 2 days, …
Very good. Very professional. Just had a Covid-19 test and the results were on their portal in two days. Not only that, but first received a phone call that I was negative. …
I went to the ER with abdominal pain, with a shooting pain from my chest to my back. With a history of gallstones. I was admitted on October 10,2018- October 12,2018. I was ran several tests from ultrasound, MRI, Hida scan. And finally …
I had an er visit yesterday. I have herniated disc and I hurt my back with a sudden movement. The nurse practitioner that took care of didn’t even bother to take at least an X-ray just to see who it was my back because according to him I …
I go to the emergency room for a bad back paid did was already taking affecting my pelvis and legs. The first thing they say is the don’t do X-rays or cat scan. They took a urine sample out inyección for pain wait 30 min and sent me home …
Poorly operated. I ended up in the ER department and they had absolutely NO urgency even though it was an EMERGENCY. The nurses kept asking me what tests I had already completed or if I was given an IV yet etc etc . Isn’t that the nurses …
I am currently pregnant and weNt in because of a chest pain from being congested. They truly didn’t do anything. I came in and left feeling the exact same way, it was a waste of money and time. Towards the end the nurse didn’t even ask how …
I’d give no stars if possible. The doctor was very nonchalant about what I was going thru couldn’t careless to inform me of what actually happened(a miscarriage) I was waiting for almost three hours a was only taken back for help after I had started to bleed all over myself an screamed in fear.
Went in for a TIA, they only treated it as a headache. They did a CT scan that showed no stroke. When a CT scan doesn’t show a stroke until after 48 hours. It was supposed to be a MRI. Didn’t see the doctor once, just the PA who was rude. Didn’t address concerns at all.
When i arrived for appointment [30 min. Early], i was told that there was no paperwork for the procedure. I waited until about 15 minutes after my appointment before questioning the receptionist about why i was not being called for …
From the moment I arrived the process was very quick…Everyone was very patient and kind and got to the problem quickly.. made me feel comfortable with the problem very quickly.. …
We at Solivita are so fortunate to have a first class Hospital with FIRST CLASS NURSES AND DOCTORS to care for us. The Nursing staff and Assistants are WONDERFUL! Thank you for taking care of me and be safe we need you all!!!!
On Saturday 10/3/2015 I was seen in the ER. I have to say I was very impressed, from the time I walked into the doors to the time I walked out of the doors which only took about 1 hour. I have worked in the medical field for 10 years in 2 …
Went to emergency department with a gastro intestinal bleeding and this people had the odasity to run the emergency department with only ONE doctor.
SHAMEFUL, SHAMEFUL, SHAMEFUL …
Was seen in the emergency department and had CAT scan done and needed IV. I am a hard stick and had to have ultrasound assist to put in IV. Even though a couple of veins blew as soon as they were put in, the nurses were so kind and understanding.
Horrible. I would rather drive to another hospital further away during an emergency, medical pains, illness, etc. The wait is super long. You stay in the waiting room, during your entire visit. Everytime they want to speak to you, you have …
Went there a couple of days for chest pain. They did X-Rays, blood tests, urine samples etc. They say I’m perfectly fine with no signs of anything severe. They gave me prescriptions to help with it but to no avail and the chest pains are …
After my 3yr old son got a cold & 3 days past of me trying to nurse him back to health, i came home from work and stayed up with him all night because he couldnt breath well enough to sleep. He was so congested and lost his voice. I felt …
I went to ER and was impressed . A good use of Computers, very fast admittance with out filling out
several pages of questions. First they treated me and than ask for my insurance. …
Absolutely no professionalism or effort put into treating patients. Wish I had gone somewhere else. I left exactly the same way I came in. It seemed so rushed, not just addressing my pain and issue, but observing it looked as though …
Excellent hospital emergency room. Friendly and caring professional staff. Short wait time – in an done with a reasonable timeframe (less than 90 minutes total). I highly recommend Poinciana Medical Center.
Waited 2 HOURS in a room with my mother who has a severe migraine and has been vomiting for hours .The nurses only came in to get our insurance information and that’s it . All the staff was very unprofessional, very loud , & just chilling …
I was recently seen in the ER. The service was excellent I was treated immediately. The staff was amazing everyone was kind and very patient with me. I would definitely return and recommend this hospital to anyone in need of services. Thank you again to the awesome staff at Poinciana. God Bless you all!
I am currently a patient here at this so called medical facility, and I can honestly say that the amount of medical attention and priority is far from satisfactory. I’ve been here since Monday night and have spoken to the doctor appointed …
Dr. Pagan and his team are the most amazing and professional crew. I was treated as a family and the experience was the most comfortable I felt. I will definitely recommend. Thank you 🙏🏼 …
I went to the Poinciana Hospital on 5/4/19 for an emergency medical situation. When I entered the emergency room I saw that they were extremely busy plus they were dealing with a medical flight situation. My first thought was this would …
I had my recent mammography performed at Poinciana Medical Center.
It was a very positive experience. I was seen quickly and everyone I came in contact with exhibited both friendliness and professionalism.
Very good medical care from nursing and doctors. I have been an R.N. for over 50 years and recognize great care when I see it. From the Emergency Room,, to ICU and then PCU – all the same very attentive and knowledgeable care.
My wife was admitted immediately. The doctor and nurses were very nice she was giving the right medication and all x-rays.
Later my wife was is dismissed feeling better.
We are so greatful for the immediate attention received by Dr. Radames Perez and staff. They are very proficient and compassionate. Overall care was excellent…We are very blessed to have you as a healthcare provider.
My brother went here due to sharp stomach pains and was always bloated. Doctor said it was just constipation and we were sent home. It got worse and we went to Adventhealth heart of Florida ER and my brother was rushed into surgery because …
I was amazed how well Carmen Rivera took such excellent care of me. She was the only one that bathed me and changed my sheets. You should have more nurses aides like her. She always made sure I was comfortable. She should be commended for her great service.
I was there for a Colonoscopy last week. My procedure went smoothly and the two RN’s who admitted me to the unit were friendly and competent. Dr James was my surgeon and he was wonderful as usual. Loved the Anesthesiologist – he took the time to have a conversation with me while I was waiting for my procedure.
Second time around, terrible experience. After a relatively pleased experience for my first trip to the ER, not that it was pleasant when you have a fractured L1, my second trip was less than acceptable. A month after my first visit, I had …
Friendly and knowledgeable staff. I did go in for a COVID-19 lab test, and found out 5 days later, upon calling for my results, that it wasn’t processed by mistake. The RN did a great job coordinating with her co-workers, managers, and …
I had to do a blood test and found out that Poinciana Medical Center does not require an appointment. So I went there and was greeted by a friendly good morning by the security guard who guided me to the check in desk and in about 15 …
I went there this evening. Had horrible pain in right flank. Tested my kidneys and bladder ect. Was treated so very well by Dr. Colon Cruz. He was so very nice. Iam releaved to know nothing serious. I never come in unless I must. I could …
It is 1/17/18 approximately 10:18pm and I’m in the ER because I’m having chest pain. The individual who did my EKG was very informative and professional. The gentleman who did my vitals was also informative and friendly. However the female …
Very upset..doctor was almost afraid to step in room to talk with me. Didn’t know I was being discharged from ER until nurse handed me papers. When I got home faxed return to work slip to company and noticed it said 12 days, which didnt …
My family and I moved here from Atlanta GA and have been going to this hospital every since. However when was seen at the hospital this time my experience was awful . …
Respectful staff, clean and fast. Housekeeping was so sweet and polite. Knowing I had anxiety she made me feel less anxious and relaxed just with how nice she was and smiling. Nurse Richard was amazingly kind and respectful and doctor Santana just as much. Great experience.
I’ve mostly had poor experiences with this hospital. but, my last visit everyone was warm and comforting. We were seen quickly but, we weren’t rushed. Dr. Romero was great. …
I visited the ER yesterday August 1, 2020. I went feeling terrible, I had cold sweats, my face and lips and legs were feeling numb, half of my head felt so cold like I was in the artic and I had abdominal pain I was super weak . My …
I filled the complement form and gave it to the reception on first floor. The service received was Excellent from the beginning to end. Nurses Andrea and Patricia and the lady doctor on the third floor were very sweet and helpful as well …
As a person who has worked as an emergency technician, an ER register and a nursing technician I am in shock with my experience with the E.R yesterday. I was discharged before I was even registered into the hospital. I was prescribed pain …
Great nurses who are very caring. Doctors in our experience, after two visits; are terrible. Our last visit after my wife was inpatient, we were finally released with no diagnosis and no idea what was causing her symptoms. All the Doctor …
I was 2 hours away from home. When I had to rush my dad into this Hostipal. At first ER acted very quickly thou they had a little difficulty with sugar machine not reading which in my eyes wasn’t a good sign. Yet I must say, I was very happy with their quick & fast respond over all & with the care they gave my daddy.
From the very moment I walked in, the medical staff (at the reception desk no less) immediately were attentive to my medical injury and needs. In fact, a doctor who was standing beside the reception desk happened to overhear my situation …
Basically everything and everyone was fine. I came for an x-ray and had to wait over an hour because Poinciana Medical Center only has one x-ray room. They were doing a 45 minute procedure on the room which pushed all waiting patients back. Once it was my turn, it only took 5 minutes for my x-ray.
From the beginning to the end my experience was a pleasant one! The reception desk attended to me as soon as I walked in, I waited maybe 5-7 mins before being called in to do my pre-op tests. Beety was full of life and super friendly! She …
My experience at Poinciana Medical was wonderful, and I was treated graciously by everyone from the Security Guard to all the technicians who worked on me. Although I was not an emergency patient, the lab and x-ray and scan services were …
I went in because I have extreme foot pain. They gave me an xray of my foot. Then the lady came in with pain pills and discharge papers. Didn’t say anything about the results. Yes, obviously I know what that means but she should’ve said the …
“”COULDN’T FIND HELP IN THIS HOSPITAL.””THIS HAS TO BE THE WORST HOSPITAL. TOOK MY 75YR OLD MOM TO ER WHEN IN LINE TO GET CHECKED IN MY MOTHER WHO USES O2 AT HOME ASKED ME TO GET HER SOME SHE WAS HAVING TROUBLE BREATHING. THE SECURITY AND …
I would like thank Dr. Ram Reddy for following up with me and making sure that my prescription was sent to the pharmacy. He also took the time out to educate me on my condition. I truly appreciate it. I was admitted on 8th for heart …
The worst experience I had ever had at a hospital. How could an entire shift of nurses be discriminating? The supervisor Vicky and other person to whom I made a complaint to , Janice was not reassuring or apologetic at all of the inferior …
Beautiful, clean facility. I had surgery and spent one night. Every person I encountered was absolutely fabulous. From security, admission staff, surgical staff, patient care team (special thanks to Kerryon), med-surg ward RN’s, nutrition …
Great! I am so grateful to visit Poinciana Medical Center. I went with problems in my sciatica and they take care of me so fast and with so much love. I am so thankful for all the personnel that take care of me. Thank you, specifically to the doctor and nurses. God bless all your hard work.
I was seen quickly and the intake person was pleasant. The young man and woman that provided I needed, were also pleasant and explain how was the process of the service I required. The results of the tests were ready in a timely fashion. I’ll will definitively go back.
Well it started with pleasantries I was triaged and all seemed like i would be seen and treated for what I thought was severe painful take your breath away muscle spasms due to a car accident. An xray was taken and then I was being …
I needed assistance getting home. People usually get a taxi but she insisted on using my insurance. I didn’t get home 5 hours when shifts changed. Vicki the evening nurse superior ended up calling a taxi. She also told me that when you send …
There are so many issues with this place that I am not even sure where to begin. I was misdiagnosed twice, my record was falsified, I was treated absolutely horribly because of the falsification and after I was bitten in the face by a dog …
Worst experience ever! I felt like we were in a hospital outside of the US. The waiting are is clean let’s give them credit. However, 3 patients were called back at the same time including my daughter which she is only 10 months old. We …
The experience was very pleasant. I had imaging done. The reason why I only rated the experience 4 stars is no one told me to bring a copy of recent labs with me. It cost me 45 minutes trying to download and email the results. When a …
Very upset, they refused to listen to how I was feeling and just gave me a bogus prescription For something that didn’t even pertain to my symptoms
Hands down best ER visit- faculty was friendly and polite. ER manager (Amy Colon) and ER director (Ricky) were doing their rounds and got me ice chips and a warm blanket. Awesome AF.
Went in due to a severe pinched syatic nerve and could barely walk. I wasn’t offered a wheelchair but instead had to walk a long hallway. At the time I had just lost my husband to cancer, and lost my home, and health insurance. They …
It was the worse visit ever. Nothing to do with the Dr.
it was about my insurance. I gave them my new insurance information before I had any procedures or office visits. After the endoscopy and on the day of my …
First of all forget all those negative reviews, those who wrote them are negative and selfish people. I was not a patient but stayed with my loved one here at this hospital. I’m reading all these negative reviews and it’s wrong what they …
Staff are nice and they gave me a chair. my loved one was In pain thank goodness we live near here
I will never visit this hospital again. This was the worst experience of my life. They put Covid symptoms patients in the same room as others with none covid symptoms. I came in with a pain that I know is not normal to me and was treated …
It was excellent. Had post covid vaccine symptoms (we think)with terrible vertigo nausea chills. They got me in immediately. Allowed my husband as well. All staff were professional kind and attentive even when we challenged some strategies …
My visit was horrible. They kept me in an ER waiting room that has a bad broken thermostat so the room was at 60 degrees cold all day. I was freezing, throwing up and waited over 9hrs suffering in pain from Kidney stone until they got me a …
I just want to let this facility know that from the moment I arrived for my concern, the patience, the kindness, the attentiveness has all been superb. I am thankful to ALL the doctors and nurses that have attended my medical challenges. …
I went there to get blood work done. The Technician that took my blood was great. However when I did the paperwork through administration they gave me hard time and told I had to pay for one of the test because it had the wrong code. I …
The staff is very friendly and comforting. My Dr was amazing. Dr Stewart. I never felt lonely. The wait wasn’t bad. Once we knew what the problem was everyone worked quickly. I highly recommend this Urgent Care.
The appointment was on time and the technician was good. X-ray and Records departments keep passing the buck. The probably is the Records Department will not furnish me printed results. They have farmed out this function and I’m still …
I’ve had the worst stay here at this hospital!!! I was not treated with any sympathy, empathy or care from these nurses here. I was turned away the initial day I came in with symptoms and got worse, came back two days later, because they …
The ER was very informative, checked on us to make sure we knew the wait times of our labs and tests. The nurse, Mandi and Dr. Pagan, were calm and helped my autistic son to understand how an IV is soft once it is inside your body so he …
Horrible hospital. No one knows the answer to anything, they give you the runaround so many times, and they’re all over the place. Definitely not professional.
I reported a nurse for seveal covid violations such as handing my husband his medication on a piece of paper he had laying on the computer desk instead of one of those pill cups, not to mention this nurse did not wear gloves nor wash his …
Even though there is a COVID surge and the amount of people at the ER was like nothing I’ve ever seen before they were managing it well. Great Doctor and my Nurse Carlos C was awesome thank you for your good and companionate service, these are the Heroes without cape 🙏🏼 …
The worst hospital I’ve even to in my life. They bring you in and don’t check on your for hours don’t bring you water ask if your okay nothing. They leave you in a back room alone. Left me with an IV in my arm for 16hrs telling me i was …
Went to the ER today. The entire staff was thoughtful, caring, attentive, & thorough. I was taken straight back to a room and seen by Dr Snediker, nurse Johnathan & another nurse who gave me an IV (very gentle man, thankfully – I loathe …
I would give this place a zero star because they don’t deserve any stars. The staff don’t care about their patients. The doctors don’t know what they’re doing(the nurses know more then the doctors). They all walk like chickens without their …
I have to give thanks to the nurses for the work and the care that they give. They make you feel so comfortable and at ease just before surgery. And their care after surgery goes above and beyond. You ladies and men are the best. Thank you so much for what you do. Love you all.
Excellent experience..short wait time.
The RN ( Aileen) who provided my care was extraordinary! Very efficient, personable, good listener and ticked all the qualities of a great nurse.
She is an asset to your hospital
I was greeted safely and professionally, provided a wheelchair and wheeled to a room right away. I was greeted there by a nurse (traveling nurse Aria (sorry for the name misspelling)), who was wonderful with a great attitude and smile that …
Horrible experience. Never going there ever again. They violated HIPAA. Then tell me that my primary doctors don’t know what they’re talking about. My son was left with the same excruciating pain. Took him to another emergency room. And the doctors found the cause of his pain. The same ones the poinciana hospital criticized.
THINK BEFORE YOU GO FOR A STAY! This was the worst experience of my life in a Hospital! I just got out of surgery and my mother was there to help me. Thank God that she was there because after shift exchange an the night RN it become a …
Transported to ER with vertigo, unbearable nausea and vomiting. Excruciating pain, unable to walk or talk coherently. Dr and Nurse were efficient, compassionate and professional. I knew at every moment what was happening when. Tests were …
We went there for my husband on May 22,2022
For something going on with he’s mouth.
Checking in was pretty fast and the staff was great and we got to the back and …
Excellent care and treatment provided by Dr Cerrada and his team ensured that my cellulitis infection in both lower legs was treated professionally and expediently to allow me to return to the UK as scheduled within 48hrs of admission and …
Took 2 hours to get an IV and meds. The only person who checked on me was Dr.Colon. The evening/overnight charge nurse/nurse Leader was extremely unprofessional, lots of socializing and gossiping with coworkers at the nurses station instead …
My father collapsed at home, was taken to this place, the ER Dr only cared about the cut over his eye, didn’t care about him throwing up black liquid, which my mom pointed out. They didn’t find his gallbladder had ruptured til early the …
Starting from security, to PACU and the nurses from the 3rd floor. Everyone has being wonderful to my mom. Patient care is good. Dr. Peraglie, Carolyn and Mirelis from PACU, awesome job. I would definitely say thay that they need to be …
The patient care shown upon arriving at PMC was amazing. Both the Doctor and nurses were very friendly, but professional and efficient. And Dr. Colón-Cruz was very knowledgeable and showed great bedside manners to both me and my husband …
Horrible! Horrible! hospitalized for 5 days. Nurses way to busy because under staff. Please keep in mind nurses are very nice and very hard workers. However like I mentioned before they are so busy that can easily forget all about you. …
First time I was in that emergency room. Outside staff was very friendly and efficient and got me in immediately. Unfortunately my care inside was terrible. I was 5 different black and blue marks on my arms, male nurse had zero idea …
I was pleased with the overall treatment from the nurses. They were respectful and showed that they cared. I was disappointed with the communication at the emergency room. No one informed me that I was being admitted until I was taken for a …
The ER and nursing staff was wonderful. However, the care received by the doctors once admitted was not great! My husband did not received any of his normal medications for 2 1/2 days. In addition, it was suspected he had an infection of his toe and no one came to look at it.
From entering the building to getting prepped for my procedure, all was top notch. Covid protection was promoted and practiced at the hospital, as it should. Very Clean as well. Staff was very friendly and even sang Happy Birthday to me …
My son has an open facial wound and we have been waiting 2 hours and still have not been helped. This place is horrible! Advised anyone to go to local 24 hour urgent care instead of this hospital. Poinciana Medical Center, you should be …
From the moment I arrived at ER, I was checked and moved along professionally during each step. The nurses and technicians all showed patients and respect. û
My admission to inpatient care did appear to take an unnecessarily long time, …
Only come to this location as a last resort. Believe others reviews this worst hospital, literally you would tell them you have chest pain with cracking sound and 9/10 pain level, they would do only a X-ray and couldn’t find anything so …
This hospital has gangmembers working in this hospitals. Nurses and janitors I would not recommend this place if your looking for a safe place for surgery or checkup
0 stars…ER..the worst.I was there two days ago..never in my life have I felt so terrible, not just how I went in feeling or left in the same manner, but the way I was treated in the er by the male nurses and doctor. Lack of compassion or …
High bill. Costs aren’t broken down to my insurance company. It seems like they’re just out for money, considering this is a newer location
Please somebody help me I’m on this terrible hospital! I’ve been waiting all day for them to give my husband pain medicine. the group of nurses don’t even care!
My wife had a neurological episode Christmas morning. She was taken to the emergency room at Poinciana Medical Center where she was immediately taken in to the back area for evaluation. When I called to determine her status the emergency …
My mom is a heart patient and was located on the 3rd floor of your hospital. She was discharged and was due for a heart procedure tomorrow. However she was mistreated by the staff head nurse. My mom was already not feeling well and to …
First of all the person doing the registering was clearly in violation of HIPAA laws. She had her computer taking patients’ personal information in the lobby for all to see. I requested to go into a private room, which she provided. The …
My only complaint at this hospital is that as usual, people don’t listen. I was asked for a list of my meds, which I provided. I was asked for my PCP’s name, which I also provided. However, upon going through my discharge info, the wrong …
Definitely read the reviews here. My husband took my 3 year old son here this morning. He had been screaming for hours, so driving to a hospital an hour away that has way better service and reviews didn’t feel like an option at the time. …
What a beautiful hospital. highly organized and efficient. from the very moment you walk in till the moment they wheel you out.. everything works like a clock, so in sync it truly amazed me. the security was very top notch. clinicians very …
Waited 2 hours to get my two and a half year old daughter checked. 103 fever. Bathrooms smell like urine , blood on the beds. Not sanitary
very unprofessional staff. I was in room one in the ER right by the nurse’s station. They all were very loud and talking about their personal lives while watching tiktoks as well. I went there because for the past 3 months I have had severe …
My husband is positive for COVID and I call this hospital to know what is the COVID protocol. The person who answers the call was very unprofessional he told us if he is positive is nothing that they can do just put an IV on and he needs to ride it on. Go to this place on your last option.
I’ve never been to a hospital like this one.worst place
ever. The doctor doesn’t even know what viruses
cause what symptoms. The nurse discharges you …
Stayed here for 6 days due to having Rabdomyolysis. Didn’t meet the doctor until the 4th day, got the run around consistently every time I asked a question no one was able to help. They always said we have to ask for the doctor. I never …
The absolute WORST hospital on the planet. It boggles me how it doesn’t have one star because if I could give a negative star I would. I came in because my abdomen was so distended that I looked 9 months pregnant. I also was peeing every 2 …
Overall an amazing comfortable experience every time for the past year,I am extremely grateful for this hospital and every single staff that attends this hospital. Thank you all.😁 …
one word! Malpractice!!! It seems like they take every matter serious but nothing gets better. What they need to do is replace all the staff and doctors and nurses that do not take their job serious. No i’m not calling any number because …
Hi.
My mother had surgery on her right ankle.
I just want to let everyone know that our experience here at this hospital was …
This isn’t a real hospital!!! They don’t have real doctors. They won’t help you with a scratch on your leg. It doesn’t matter what’s wrong with you they have no training they don’t trust themselves so they send you to other hospitalsto …
We had a great experience they took care of my daughter at the ER it was fast and efficient the provider even recommended a new treatment that works better than the previous that my daughter had, the nurses are very friendly and educated.
The worst! I feel bad for taking my dad there. The nurse Caroline needs to be trained again, the doctor ( I don’t remember his name) was lost and was taking pictures of my dad hands to find out what was wrong. I was told they was transfer …
Unprofessional, literally mocked my concerns and was not taken seriously. I actually left feeling more embarrassed then taken care of and that was a first for me also pretty unsettling no one should feel that way at a hospital. Especially …
I gave this hospital a second chance in an outpatient procedure that I did for an endoscopy.In the Pacu dept I was treated so good by all the nurses and Doctor which was Dr.Anwer. There was one specific person very caring for his patients …
In 2021 I went to the ER, my blood pressure was extremely high 200+. The Dr. In the ER treated me to lower my
blood presure. My blood pressure lowered to 175, but he sent me home and didn’t …
My husband and I were in Florida on vacation when he came down with appendicitis. From the time they diagnosed him to the time he was in surgery was 9+ hours and his appendix burst (when they diagnosed him it had not yet burst). What went …
I worked for this facility and this review is based on their billing practices. I was supposed to stay within their system to receive the best prices when having medical procedures completed. They totally failed to point out that their …
I was at the Poinciana Hospital this morning, 2/1/2023, for a procedure with Dr Anwer. This was one of my several visits at this facility. I can’t thank him and the staff, enough, for making me feel relaxed and comfortable. They were all …
Wow so glad that when I’m bleeding from my ears the E.R nurse working the desk spoke to me in Spanish twice and had to get the hall monitor that was the front desk security guard to translate for me. Didn’t help that I couldn’t hear so well …
Guy at the front desk with green/gray hair overnight at ER barely speaks English. Very rude until I gave him a break & started speaking Spanish. Then he became my best friend (racist much). In the back they are totally unprofessional I …
Staff is very nice and polite but not intelligent. I went to Er for stitches and they wrote the wrong last name. I told the nurse multiple times but was told will fix it later. They never fixed it. Even when I gave them my drivers license. …
Went to the ER (October 15, 2022) Staff went beyond to make sure I felt comfortable and well taken care of. They did an incredible job and were very professional. Thank you for making sure my baby was okay 🥹🥹♥️♥️ …
Mike the security guard was AMAZING! He saw me sitting waiting for the records department to open. He took the time to talk to me to see what I needed and directed me to the right department and made sure I filled out the correct paper …
I’ve been to this hospital twice now.. Both times I got exceptional care there. Not only r they professional but they r caring. They were very thorough better than when I saw the Doctor at the Orthopedic Associates. Dr Lopez Garcia was able to treat me and give me more answers and direct me in the right direction.