Ridiculous reconnect fee. Terrible customer service, even when it’s their fault. Antiquated website and company. But there’s no other choice so they can suck as much as want.
They started to work on our Neighbourhoods watermain and our water was shut off for hours with no notice. I have childern at home. This should be illegal unless there’s an emergency.
I changed my address with them over 2 months ago and they still keep sending my bill to the wrong address. Even after I’ve called them and went there in person. I try to call and always get their mailbox is full. If you are a business your mailbox shouldn’t be full!
The utility department here is a complete farce. The posted rates on the website are less than a tenth of what they actually charge, they are rarely open, the employees are rude, and they get away with it because they are a government …
Terrible. It’s now November and ever since June my bill is EXACTLY 103.99 every month. How can that be??? I call and they told me because I’m using 4000 gallons of water every month… that’s impossible. Customer service is a joke these days.
Customer Service is terrible And also they Charge so much For a water than Any Body in GL Polk County is worst I moved in to Its my Big mistake Please Don’t move to Polk County Is terrible Water and Electric Bills So much Higher Than any …
This department has garbage customer service. They send out bills past the due date and shrug when confronted about the fees associated with it. $50 fee because YOU send out the bill late? Ridiculous, and not the first issue we have had …
I called a week prior to taking my old fence down to see if the new garbage company would pick up fence like the old garbage company and to get the garbage company number. The lady I spoke to said she would have to send an email and that i …
This is the most un-profesional personal in that building. No one us in line they have you waiting for the longest for no reason. They are ripping people off bills don’t make any sense. They over charge people. And just find out the …
if I can rate them a 0 i will. They have the worst customer service ever. And they charged way too much. I don’t know how they can justify charge $54 a month, when we’re never in the house and hardly use any water at all. We have 2 houses, …
I find there customer service to be the worst I’ve ever experienced. We moved into a house that the previous people had the same last night and this company has completely stolen our money. We keep paying over a $100 every two weeks and …
The worst!
Hoping to get payment date changed.
Very bad Reese’s Piast melanie McVay not good for town or sitezen
They have always treated me with respect, never have any issues calling them and they are always very helpful over the phone!
Ridiculous reconnect fee. Terrible customer service, even when it’s their fault. Antiquated website and company. But there’s no other choice so they can suck as much as want.
They started to work on our Neighbourhoods watermain and our water was shut off for hours with no notice. I have childern at home. This should be illegal unless there’s an emergency.
I changed my address with them over 2 months ago and they still keep sending my bill to the wrong address. Even after I’ve called them and went there in person. I try to call and always get their mailbox is full. If you are a business your mailbox shouldn’t be full!
The utility department here is a complete farce. The posted rates on the website are less than a tenth of what they actually charge, they are rarely open, the employees are rude, and they get away with it because they are a government …
Deposit for $300 and these fine people turn me off for $29.30. They then charged me $50 additional to turn it back on. Wow is all i have to say!!!
Terrible. It’s now November and ever since June my bill is EXACTLY 103.99 every month. How can that be??? I call and they told me because I’m using 4000 gallons of water every month… that’s impossible. Customer service is a joke these days.
Customer Service is terrible And also they Charge so much For a water than Any Body in GL Polk County is worst I moved in to Its my Big mistake Please Don’t move to Polk County Is terrible Water and Electric Bills So much Higher Than any …
This department has garbage customer service. They send out bills past the due date and shrug when confronted about the fees associated with it. $50 fee because YOU send out the bill late? Ridiculous, and not the first issue we have had …
I called a week prior to taking my old fence down to see if the new garbage company would pick up fence like the old garbage company and to get the garbage company number. The lady I spoke to said she would have to send an email and that i …
This is the most un-profesional personal in that building. No one us in line they have you waiting for the longest for no reason. They are ripping people off bills don’t make any sense. They over charge people. And just find out the …
if I can rate them a 0 i will. They have the worst customer service ever. And they charged way too much. I don’t know how they can justify charge $54 a month, when we’re never in the house and hardly use any water at all. We have 2 houses, …
I find there customer service to be the worst I’ve ever experienced. We moved into a house that the previous people had the same last night and this company has completely stolen our money. We keep paying over a $100 every two weeks and …