Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Pomona Valley Hospital Medical Center Reviews ( 250 )
Worst hospital ever!! Unprofessional staff, does not return calls in a timely manner (up to 2 days before a return call) people health may be at risk and they give no F**KS at all! I will never recommend this place for ANY issues
Amazing!! top 100 hospitals in the nation multiple times!! of course just like every hospital there are good nurses and bad ones but overall, it was great!
I’m currently waiting, and been waiting for so long for a stupid X-ray. How long does it take for an X-ray to print? 15-30mins? Honestly If I had a serious injury I would probably die in the lobby before I even get a room.
Honestly this hospital I one of the worst ones I’ve been so far I came here with a knee injury at 6 for a 5 min x ray and they had me wait 2 hours to take a 5 min x ray and 3 hours later to get the results and then told me they did the …
4/26/2016 My son was in a car accident this morning at 7am. He went directly to Pomona hospital to get check as of right now its he hasn’t got seen. He has a whole in his knee, he passed out during the accident….HE STILL WAITING TO BE …
I’ve been having sharp chest pain and sharp pain and numbness and cold feeling in my arms and chest along with the sharp pain they keep saying nothing seems wrong I don’t believe because they just been doing the same tests I feel like they …
I went to the Pomona Valley Hospital with a high blood pressure and the care was excellent from nurses, doctors and every member of the staff.
Thank you Jordan.
Had appendicitis, went to get tested at ER, took 5 hours, lost results called me on way home to tell me I have appendicitis, took 3 hours to find a room, was good 7-9 am for surgery, nothing told 2 for surgery, nothing awful service and staff do not go here.
This place is terrible. They make me wait for over an hour, and I was the only person there. They charged me a thousand dollars just for an x-ray, and the doctor told me to keep doing my thing! Whatever that means. They’re totally unprofessional.
this place is a joke and a flat out ripoff, i went there with a headache from a tooth infection they gave me aspirin and told me nothing was wrong with me. later that night i had to go to another emergency room and have water pumped into me …
The most helpful hospital I have ever encountered. My time in the Emergency Room and my stay in the hospital was much less traumatic for all of the very caring people there.
I have been going to Pomona Valley Hospital since the early 80’s and have never had a problem. Everyone is very nice, the staff is friendly hospital is clean. I love it and I want to it to be my hospital always.!!
First nursing staff are wonderful.second and why 1 star sergon botched insions closer with staples..and has not done anything to repair situation. See pics. Waiting to see plan of action to repair.
The hospital is very helpful. Long lines at the emergency room. There is a long way to serve you. The line go out to the door. They need more parking place to park. Great location at the hospital.
I went in for surgery. I had a total shoulder replacement. I would say the experience was very good. I was treated well and everything went well even though the surgery took longer than expected.
I never write reviews but I had to do this one. I just moved here from SC and I must say this has got to be one of the most unorganized and unprofessional hospitals I’ve been too. You come in and leave in the same condition. Not to mention they took my identification card for registration and then lost it. It’s a disgrace.
Worst ever… my second appointment here and same thing 2hrs after my appointment time and I’m still waiting to be seen what’s the point of giving out an appointment time if you’re not gonna follow it… I’m asking my OB GYN to refer me …
My wife and I welcomed our first child here. It was incredible! The staff was fantastic and went above and beyond to make our experience comfortable and incredible.
This RN EDDIE at this freaken place is an ass hole! He is the ER admitting, not knowing Stephanie condition and never taking her vitals he thinks he knows what is wrong with her. His credentials as an RN need to be looked into we are taking her to another hospital! Whittier Pres. I will never come here again
If you go to the maternity tour do not buy the yoga ball. I tried to inflate the ball with the manual pump and after so many pumps the pump cracked. which the air comes out of, so I cant inflate my ball. I didnt even get to use it.
It’s a bit hood but everytime I had to go to the ER when I’m on that side of town bike injury or just something out the norm they been good service wise not bad could be better tho it’s not UCLA But good in my view.. They stitched my up and fixed me up great that day 👍👍👍👍👍👍👌👌 …
My sister’s brother went here and it eas discovered he has a brain tumor…..surgery was done…no dr came to talk to the family….no dr ever comes to his room….they sent him home recently….he had a seizure today….taken back there …
I just recently had a C-section there and my doctor MOHAMED ELSHARKAWY and his team were amazing and the care my baby and I received from the nurses was exceptional as well very happy!!!
VERY BAD DO NOT GO HERE!
I arrived at the hospital at 9:00 Pm because my finger ripped and it was broken but, I left at 6:00 AM! I was crying for help because my finger was hurting a …
This’s The Worst Hospital That I’ve Ever Been To There Was No Air On In Any Part Of That Building It Was So Hot In There I Stayed Outside I Never Been In A Hospital Like That Before They’re Supposed To Be Cold To Keep Germs Down
I want to thank everyone for taking care of me for 6 days. The doctors were fantastic.
I want to especially thank the 5th floor nursing staff, everyone treated me like I was royalty.
Make u wait for hours, I am just a kid so they give me toys and stuff. My mom has to wait for 12 hours to just let her in we don’t have a car so we just had to wait. My brother had a nail of his finger it was hanging my brother cried all …
If your loved ones ever go to the hospital make sure they don’t take any valuables, jewelry , phone , money my mother was on her last days and they took all my moms gold jewelry 2 chains 2 charms and a bracelet and was not helpful at all …
MY WORST EXPERIENCE! Went in for chest pain and came out of hospital worse then I was. Waited for 9 hours without drinking water or eating. So I left. Never ever again!
Nurses and CNA are not attentive. They sit around and ignore you even when you speak to them asking about the patient. Especially attending RN Janith Showing attitude! Exceptionally great RN here is Dean.
My review is in regards to service I received at the Pomona Valley rehabilitation services physical therapy center at Magan Clinic in Covina, Ca. Erika is my physical therapist there.She has done an excellent job helping me learn how to …
I wanna say thank you to DENISE AYON
SHE IS SO PROFESSIONAL UNDERSTANDING!!!! VERY CARING!! DENISE HELP ME OUT IN RADIOLOGY FOR MY MRI! IS EXPLAIN EVERYTHING TO ME IN A VERY PROFESSIONAL MANNER! IM …
Nice hospital for the area. But do not work here unless you like to be micro managed to the reamed so that you don’t know how to react to situations. Upper management think they are all that and put every body else at their feet. Don’t work here if you like to get kicked in the arse everyday.
Worst Doctor ever woman last name Singh. She discharged me in worse pain then when I came in two days before. Says there is nothing wrong with me. Makes it seem like I am making up my medical problem. Never coming back there..
This hospital isn’t a good place to go when you are sick. We went there through the emergency room, ambulance on Monday because blood pressure was very high. Nothing was done while in the hospital. We were kicked out of the hospital on Friday because they said that the insurance wanted us out.
Had 3 of my kids here! The nurses are amagzing very helpful and super sweet. Doctor Tahira Akram is perhaphs the best best Doctor to deliver your baby! She is very caring and super super sweet! I Love Dr Akram!
Came here for an echo ultrasound for my baby. I was pleasantly surprised! I thought the place was excellent. Short wait time, clean office, nice people, new machinery. It was a great experience.
This place after being my family’s #1 hospital has now become a nightmare…when you call the hospital they redirect your call 1M times and when you get to the person you need to speak to they hang up the phone or “they aren’t available” …
Never been in this hospital tell now. Worst hospital ever. The R.n in 2nd & 3rd floor so rude & cussing visitor’s out. They dont speak spanish but with be mean to visitor’s if they hear u speak it. The only Hospital tht closes there front …
My daughter broke her elbow and she was treated pretty well except the surgeon was not going to make it and I had to argue with them because they made her wait overnight with a brace that was it of course pain meds and fluids but she was …
The staff was very nice and professional. But if you break your arm in an accident and think you can go to the emergency room and get help….nope, they won’t be able to help you with it, but can give you pain killers….they will not cast your arm! Don’t waste your time.
We have a family that asked us to notify them when we removed their loved one, as they were waiting on us at 4:00 P.M. I was told by the RN supervisor she couldn’t be removed until 9:00 A.M. the next morning. I guess when you are deceased, you cease to be as important.
I do not recommend you come here. Dr.Umemoto prescribed my mother a pain medication which lead to her having to visit the ER again after she became short of breath and was unable to move. During this second visit, he was the doctor in …
This place is sad.. They literly had us in ER for 7 hours. Knowing the history of the issues, they just kept taking people with less severe issues. Could have died in the waiting room and no one in that place would have noticed. If you can help it make sure to go to another hospital. They dont even deserve a one star
My wife is pregant, we had an appointment at 1045 am, they did not call us until 12:15pm for 10 minutes of a car salesman pitch of procesures, then I ask the nurse why it takes ao long, she says that is their normal. Careless and …
Worst ER ever!!! Bad service very long wait time and no privacy at your own room. My 10 month old had a fever of almost 101 they said give him Tylenol to the nurses and I stayed inside for almost 1 hour nobody gave him nothing and that’s …
Even though I had a few problems in the ER, once I got to my room things got better. The nurses were kind and professional. Brian, Alicia, Liezel, Elmer, and a few more that helped tend to me were especially kind. Thank you all and Merry Christmas.
You’re better off going to another hospital… everything I come here there only two windows in the front of the entrance where you began you’re checking into the ER. There person in front always take at least 15 mins and then addition 10 …
Would not recommend this hospital to anyone! I had my baby here and nurses were rude. I had one nurse tell me to stoo being a baby. And the nicu doctors are horrible! They say they’re from childrens hospital but the when i wanted to get my …
Help in this place is so-so. Depends on who is helping really. Had to take my mom in because her blood pressure was super high and brought her in. It was like 226/120. They helped her, and put IV in her. Had medication or some sort to lower …
I had my baby boy there on August 2019, best place ever. Their staff are the best they made me feel like at home and plus the food was delicious so unusual for a hospital. Couldn’t choosen better!
This has to be the most uneducated hospital staff I’ve ever seen or everyone on earth is walking around with UTI .nov.2018 I go in for severe back pain due to job injury..for my back injury they gave me chest xrays, ekg heart monitor, blood …
Don’t come here if you ever feel any type of pain,came here with the pain of a sprained ankle waited 3 hours to get a X-ray done and waited another 3 and couldn’t take it no more and left. lady said I was next and proceeded to call another 3 people worst hospital ever
Literally worst hospital ever I got here at 5:00 am with only like two people before me it took them 4 hours to just tell me what they are gonna give me then let me go they did nothing I kept asking what’s going on they said they were …
Nurse could not find a vein for the IV. Hand one swelled, hand two, had the same out come.
Epidural request was not submitted by nurse one. She forgot to submit it before …
Went in at 11:30pm after a bike accident with my bottom lip torn off of my jaw on the inside of my mouth. Literally sat in a waiting room for 7 hours holding my face together with my hands while making periodic trips to the bathroom to wipe …
Never again! If you need to go to the emergency room, DONT you’re better off going to the dam urgent care. I spent 5 hours waiting and $300 just to check my vitals and have a “doctor” tell me to follow up with my primary physician and also …
My daughter gave birth to her 2nd child here at Pomona Valley hospital. It was a great experience. Nurse Laura A. In the N.I.C. really stood out answer all my question. Sometimes twice…. Lol thank you for everything. Sorry didnt know how …
I’m bleeding from my prostate as we speak. I have been trying to schedule an appoint that my doctor has approved since Monday. They said no until i tell my doctor which type of ultrasound. The day before that they said I could walk in but …
Encountered attentive, friendly and competent staff in both the emergency room and main hospital. Good facility maintenance. Best food court of 3 hospitals visited in the area. Emergency room gets overloaded but that is a problem seen at other hospitals as well.
As a diabetic with ketoacidosis, it took me FIVE HOURS to receive any insulin. The nurses barely treated me, spent most of their time flirting with the EMS guy, and proceeded to take ten hours to get me lab results that could release me. Horrible servie. Do not recommend
Waited 5 hours only to have some rude little girl tell me my insurance was denied. What wonderful health care we now have….
I was bitten by a brown recluse Spider twice on the face and once on the left …
Horrible! Stay away! Unless your shot, stabbed or suffering a heart attack or you’re taken there by ambulance. Now if your a glutton for punishment in all forms by all means this is the place for you. I honestly have seen better care and …
Between not giving my wife pain medication after giving birth to our daughter, making my 4 yo son wait 6 hours when he throwing up constantly or not taking my insurance info and sending me bills for close to $10,000. This place is horrible, avoid if possible.
This is the most horrible hospital ever had the worst experience i was going through so much pain and having contraction they were taking there time to sign me up and not even putting me in a room women that were 5 cm already they would …
This hospital is horrible! Unprofessional, rude nurses and staff! WHY ARE YOU IN PATIENT CARE IF YOU DON’T GIVE A CRAP ABOUT YOUR PATIENTS? My wife passed out at the hospital and I was told to put her back in her wheel chair by myself with …
I had my second child here, all the nurses were super nice and helpful since I was induced I had to use the restroom every hour which I needed help with, they were always happy to help. Thanks Pomona Valley for the great experience,👍 …
Extremely Disorganized and didn’t even have wheelchairs to move us from the hall to a room after our car accident. My son had a neck brace on and he was forced to walk carrying his stuff. I was in a lot of pain because of my back and I had …
I would recommend this hospital to anyone it’s in Pomona but it sure is Better than San Antonio hospital I must say. Just cause SAH is in a good area doesn’t mean its good I and other family have had bad experiences there :(. Here in Pomona …
Took way too long to attend. Understaffed and not fast enough to be a true hospital. No organization and they don’t care about patient needs. Just another job. Needs to be audited. There is better tracking and organization at the mail …
DOES NOT DESERVE A ONE STAR!!!!!! HORRIBLE HORRIBLE EXPERIENCE!!!!!!!
This is by far the worst hospital I have ever been too!!! The nurses were horrible and very rude, only cared about how busy they are and do not care about the …
I am here right now and have been waiting for my daughter to get her breathing treatment. We were moved from one place to the other and waited for an hour. I came across a nurse and asked her how long do we have to wait, she said she will …
Horrible hospital. I have NEVER been treated so badly by a dr in my life. Never going back. They sent me home, without even checking me or knowing all my symptoms, saying it wasn’t an emergency, luckily i went to another er and found out it …
I have always had an good experience with this hospital, had all of my babies here…had a bad nurse one time but opened my mouth and said i would like for her to be replaced and without hesitation a new and more attentive nurse was sent my …
This place is absolutely horrible. I went there yesterday, due to hypertension and heart palpitations. The nurse at the window was very arrogant. I waited 2hrs with breathing problems before being taken back to be evaluated. BP was …
Was in a bad motorcycle crash last weekend lower body crushed my steering wheel also drivers side vehicle flew into air and flopped twice on floor i couldnt walk at all my hips where in such great pain as well as my back got rushed to this …
I was transported to this hospital’s ER by ambulance in July after collapsing from cardiac arrest. Their ER crew and their Polar Alert crew, doctors and nurses saved my life. I came out of that perfectly fine thanks to their professionalism and team work. Thank you Pomona Valley Hospital!
I go in there because I am having trouble breathing and I am having panic attacks. The waiting area is very cramped and the people working there basically whisper peoples names when it’s their turn to get looked at. The bathrooms are single …
I had the best experience at this hospital. The doctors and staff we’re all really helpful and accommodating. I would pick this hospital again any time of the day.
I delivered my daughter on April 2020 all staff were great except the Doctors who helped me delivered my baby girl they were rude and unprofessional. giving me bladder problem. What an experience, if it wasn’t for the doctors delivering me I would of have 5 stars
Where do I begin? The nurses were so rude and entitled. This lady at the ER whose name is Ro comes and tells my husband in a very bad manner some things. I told her she needs to talk to her patients better. She then processeded to call the …
Received excellent care by doctors and nurses for two weeks… discharge was a bit confusing but overall Pomona Valley Hospital is an excellent facility.
I went there a couple nights ago because I have abdominal pain, headache and dizziness after having a 3rd mental breakdown in a single month. Psychiatrist was terrible. Didn’t even look like he cared at all and just wanted the paycheck. I …
Been here several times because this is the only place that is open near me. First time I came here it was for my toe, it was swollen and the blood was gathered under my toe nail thus creating pressure. Nobody bothered doing a procedure on …
My mom went to the ER here and was treated rude for not being able to walk and using her own wheelchair by one of the main drs also this dr had rude comments saying she had no emergency when she couldn’t even breathe! he wanted my mom out of the er bed. This place is a joke! and needs to learn how to treat their patients.
Last January an emergency room doctor saved my life, figuring out what was wrong with me when three other doctors didn’t. Recently I thought I was having a seizure, so went to the ER. They took me in almost immediately, and a doctor had …
I’ve been in the waiting room since 8am it’s now 2:30 pm and I still haven’t been seen. The people before and after me have been seen and admitted and they keep telling me they’re busy. This is one of the worst if not the worst visit I’ve …
I don’t ever leave reviews but I feel I need to. I went to er just last night with extreme dehydration due to pregnancy and vomiting. I waited 2 hours in waiting room, they took blood, urine and did a chest x ray( why I have no idea) they …
If I could leave less than 1 star I would. The nurses seemed caring but Dr younge was completely insensitive. Do not intrust your loved ones in the hands of this hospital
I was in a car accident not so long ago and struck my head and had a laceration, I arrived around 4 am, it took them over at hr just to get x-rays and to give me some pain meds. After the x-rays I asked if I can have a CT scan just to …
I was scared to go to this hospital because of all the bad reviews but it was completely false. This hospital was the best i had the most amazing care from all the nurses. I’ve had lots of surgeries and came across lots of nurses who didnt …
My cousin was brought in to the ER after a very large fall. They felt she was after something. She had fallen and struck her back and her head. The ER just said she was fine and sent her home. She passed out and was taken to a different ER. I don’t know how they can still function as a hospital.
I just delivered my second baby in Pomona valley hospital the end of July. It was really a bad experience with my last shift nurse. I felt her discrimmation of foreigners(I’m a Chinese Mom). Before I left the hospital, she gave me a …
My first experience here was not bad at all. I went in for nausea and fatigue due to morning sickness from pregnancy they called me in within twenty minutes or so and seen a doctor within 10 minutes after that they ordered blood work and …
Just had my baby here and I have to say that the nurses that I had were so amazing especially Katie, Kristine, Caitlyn and the other nurses that worked in labor and delivery and post delivery. I couldn’t have asked for a better experience they were all so great especially Katie she was amazing.
This has to be the worst hospital you can probably attend. Absolutely no care for their patients and patients family. I was constantly given mis information and then disregarded for the most part. One of their nurses or front desk assistants named Christine especially had absolutely no professionalism or comprehension skills.
I went there so the doctor can look at my throat and one of the guys said he was a “doctor” he looked in my throat real quick and said I just had a soar throat he told me to go buy some halls wit lozenge and ill be ok its been 3 months now …
My Step Dad is here for brain surgery and they treated with the best medicine!
I’ve lived in Pomona many years. Come to this hospital every time. Our hospital in Pomona only gets better! We love our Doctors, Nurses, cleaning staff, all …
Horrible service, this hospital let my daughter die. On January 20th 2020 Melyssa Duarte came to the emergency floor just to die because the nurses that were in charge that day didn’t do much to bring her back to life. Very sad!! And then …
My wife was taken to PVH after some radiation treatment at another hoapital. The doctors and the ER staff were AWESOME! The surgeon saved my wife’s life that night. We were on the ICU for 7 days and the nursing staff was great. My wife was …
Horrible experience, no answers and I just felt like another number. I came home still feeling my symptoms and if the PA didn’t have answers why didn’t they allow a DOCTOR see me?
I was referred here by my OB for perinatal visits for ultrasound monitoring of my growing baby. They don’t accept children so I have to arrange for baby sitting and my husband takes time off work to come with me for support… this is the …
Well i delivered my baby and will be delivering my 2nd baby in august here without doubt. With my first baby i had great service the nurses were friendly, they brought me food as soon as i delivered because i was starving, brought me pain …
Best hospital. I walked in with my daughter she was having an asthma attack. They took her in right away. Gave her an injection of steroids breathing Tx. Was not released until her airway was better. Nurses and Drs are great. They love what they do.
Absolute worst hospital I have ever stepped foot in; the staff is inattentive, they frequently ignore any warning signals (audible alarms, etc) coming from the patient rooms and the management team (Charge Nurse, etc.) are frequently …
Outdated/rustic appearance on first sight which is off putting as your going to a hospital for medical services expecting state of the art medical technology and advancements. Upon entering the facility you begin to notice why on first …
This place is ridiculous when it comes to their pregnant patients! They make you wait for hours in their waiting room while you sit on uncomfortable chairs until they figure out whether it’s a real emergency or not. And they don’t even …
Run away from here! Worst hospital experience.. my precious moments where ruined. Pregnant with my first son…
12/24/2016 my water broke @ 11am, my plan was to give birth as natural as …
I had my baby here about a month ago. At first they were a little rude (I was guessing because they thought i was a hypochondriac when i told them i was monitoring my own bp)but i stayed calm and never raised my voice at them and after they …
Overall, we had a really bad experience delivering our baby. They pressured my wife constantly about doing a c-section before she was even fully checked in. They are big fans of hospital intervention. Nonetheless, they got what they wanted …
I have never had a particularly comfortable experience at an ER but Pomona Medical Valley sets new standards for one of the worst centers you can go too. Sure ER rooms are stressful and most stuff need to be a bit tough in order to get thru …
This place is horrendous, 100% horrible. My sister went to the ER for intense gastritis abdominal pain and first off the person checking the vitals wouldn’t let me in with her, but after a couple of minutes of arguing the lady in the front …
I went here with my mom not that long ago and all the nurses were very kind and helpful! The people at the front desk are very nice and give a welcoming presence! I’ve been here around 4 times for my mom and every time we’ve been here we’re treated with respect and kindness!
TERRIBLE! My husband and daughter when in with me for my 20 week ultrasound. It was supposed to be a happy time and we were treated terrible. We waited 45 minutes, with a full bladder, to be greeted by a tech that told my husband he could …
Bad experience! The prep nurse put my ivy incorrectly on my arm. So during surgery it had to be moved because I wasn’t getting the meds accordingly.
I was given too much anesthetic. I couldn’t wake up. Woke up forcefully still …
My fiance had to be admitted here after an accident which caused her to be in ICU. While the staff here is okay in general, many not all, “nurses” in the ICU lack basic human dignity, respect or compassion. As a veteran I was staying with …
I was denied being able to see my father who passed away due to their policy with covid patients. Supervisor Cesar Geonanga would not provide me with written documentation of my denied visit. He also would not speak with me in person and …
My mom was admitted with a urinary infection. From the emerge room to get one week in hospital I constantly reminded the nurses bottom give my mom Ativan for her when she gets irritated. Well they were going to give her an MRI before she …
I had my first child at this hospital and was by far the worst hospital visit Ive encountered. They had the nerve to have an intern try to insert the catheter while I was in labor!!! Like oh no I need a professional ! I am not anyones …
Its okay hospital. If you come here prepare to wait forrr hours in the emergency department. I’ve waited here in the past for at least 5 to six hours. Hasnt change. Though if you are an expectant mother and you are concern of your baby in …
This place sucks. Went in to have my wife checked. She’s pregnant and needed to check on the baby. We were done with all the test in 3 hours. We waited for the lab results 8 hours. We asked for an update and they said they didn’t have a …
Brought my Father Sunday after noon into the ER. He was checked of all vitals in about 30mnts. He had to stay for 4 days which he got one of the best sevice from start to end. The nurse team in floor 3 was amazing and went over there duties …
I’ve only had one visit so far in the maternity/perinatal center, but that one visit was enough for me to change all my prenatal information from Magan to Pomona Valley. Contrary to other reviews, the staff was friendly and had great …
If I can rate this hospital 0 stars I would! I had THE WORSE experience here. On 6/22/2019 I showed up in active labor and was sent to the triage. I was greeted by a rude older lady with blonde hair and glasses (I will be finding her name …
The doctor that came and explained my diagnosis was great, the nurses were all really kind and answered all my questions. I usually go to Kaiser, the wait is a lot shorter but it’s understandable, the PVHMC ER has a trauma center and so …
Dr. Elsharkawy is my family doctor and high risk OBGYN through Pomona Valley Medical Center and I absolutely love him. I unexpectedly got pregnant with my third child after 9 years with an IUD which even though high risk, he was able to …
The whole staff in pediatrics really made a difference in my daughters life while there. Dr. van and all the nurses were the most caring and sweet to my baby . Very professional and supporting. Appreciate all the love and care u guys showed to my emily. You guys are the best. ROBINSON FAMILY
My niece was admitted as a trauma patient after a severe car accident. She had a broken femur, ankle, and orbital bone. They were under medicating her (according to a second evaluation by her new dr.’s at her current physical rehab center) …
Went to ER in the middle of the night and was taken care of with everything. Got so many tests, I felt like they were THOROUGHLY assessing my condition. They accurately diagnosed me after two previous misdiagnoses from random urgent care …
Worst ER I have ever seen . Poor in differential diagnosis and poor patient care ..Please avoid this hospital . No MD’s in emergency and mostly you see Physician assistants. This hospital will send you huge bill regardless of your insurance and they will harass you to pay bills by referring to collection agents .
My insurance was not being accepted to other clinics, i called my insurance to see what i should do, told me to go to emergency. I first saw all the bad reviews, but i think that goes for maternity because in emergency they were on top of …
I have unfortunately been a patient of this hospital one too many times. I am 41 and have had three heart attacks starting at the age of 38, which required three stints to be placed on three different occasions. In January of 2015 I had …
if i could just do a review with no stars i would i was admitted to this hospital due to a accident that occurred on the freeway i was taken in to get checked out due to the accident being bad. me and the other person involved in the car …
I was admitted to the ER last Monday, due to ruptured cysts on my ovaries– SO PAINFUL! I had been told this ER has a ‘bad reputation’, but my husband used to work there and assured me it was a good ER. I got there, tons of people, waited …
My daughter had a terrible car accident. They had her in a wheelchair for 11 hours didn’t even put her in a room. They had to do xrays twice after 9 hours they noticed she needed lab and a cat scan. The nurse was a bitter, grumpy and rude …
Came to ER with pulmonary embolism. (Blood clots in your lungs). Super painful. Yes they greedy with pain management. I have been in Trama care for 4 days and have not been cleaned up. Oh yes and I am 13 weeks pregnant. Some of the nurses …
Here right now at this hospital, got here at 11:40 pm and currently it’s almost 6am…. We are here for my daughter for a fever that they want to collect urine from my 3 year old that refusing to pee. We have been trying to talk to them and …
Brought my pregnant wife here around 10:30 pm to emergency services for stomach pain. It’s 12:30 am and we’re still here. Don’t bring your loved ones here especially if it’s something serious. 2hr wait, ridiculous!! Probably going to wait for another 2 hrs. Update still here (hour later), you’ll probably die before you get seen.
Was brought to the ER in an ambulance after suffering a severe injury. After spending hours in a room being hit on by one of the techs, I was stitched up and sent home without any examination of my injury from the PA. Found out a few weeks …
I have been here so many times! I seem to have some surgery every couple of years. Last summer my kidneys stopped working right. I got the best nursing staff ever, and the doctors listened to my questions and concerns. This was on a Friday …
As s family, we have been to multiple hospitals not only LA county but in other states and abroad, this is by far THE WORST PLACE I have ever seen. We had an emergency when our son fell and got a bump on his head so Pomona Valley was the …
I had knee surgery in September & everyone from admitting to discharge were warm & caring. They kept my daughter informed. It was very clean. They were extremely busy but they made sure that I was attended to. All the nurses in out patient surgery were very nice & helpful.
Had our baby girl here. Hands down, the best maternity ward we have ever seen! It was beautiful and well kept. Though what really stood above even the accommodations, were the amazing nurses Susan, Katherine and Dr. Queller. …
The pay couple of nights have been with being exemplary. Tonight is not one of those nights unfortunately. I called the nurse the first time to help get off the chair. I dozed off in the chair with no one attending. I was able to scoot …
I went to the ER with a family member to get a Covid test and my nurse came and gave the cards of my family member back but she didn’t give mine back. She told me that she was going to switch shifts and that someone else would bring me my …
Horrible experience. Went in for a panic attack and abdominal pain, my abdominal pain was not even addressed. They gave me medication I don’t need which gave me so much stress. It was such a horrible experience. Panic attack wasn’t …
at the entrance my respect’s this kid named Andrew Walters was all over the place helping everyone, explaining everything helping a expecting mother in a desk chair , because there were no wheel chair’s available, wow🥰🥰🥰🥰 but they need to be more organized …
My mom is so lucky to be here in Pomona hospital. Nurses. Ivy Lacey Jacob and Melanie. Respiratory therapist are so nice Drs like Sinha. Rahman and most of all Nuero surgeon Dr Samudrala very talented drs. They are amazing staff. I truly …
My nurses were amazing and my doctor Tahira Akram was also amazing. I was guided very well along the way as a first time mom, and I came in very educated and prepared for labor but the induction process can really be daunting for a first …
If you have a baby just don’t come to this place at all!!! The NICU care is incredibly horrible. If I were to give zero stars I would. I remember when my niece was born she was a preemie and so she had to stay in the NICU and she …
Hi I was there Saturday at 12 noon to visit my son they closed the main lobby all were allowed through women Centre, the line was so long almost close to the main lobby , there was only one line for receiving Covid vaccine and visitors for …
All I want is to speak to an Administrator. My mom has been critical in this hospital for 6 weeks, in a coma state and on the ventilator and I am her decision maker, they call me for everything, but the Dr. won’t sign the paperwork so I can …
I brought my very sick wife and had to wait outside in the cold forever just so they could tell her go home and rest. No meds no cking no care even though she had a 101.5 fever. Was told she had to be over 102 to do anything !
Don’t recommend to bring your baby to the ER , my 4month old baby with pretty high fever , they made us wait 2 hours to finally get seen the whole time my baby with high temperature fever . I understand there’s a wait for many patients but for a 4month old to have to wait 2 hrs to get seen is un real .
My brother in-law and my niece were in a car accident with injuries, my niece was taken in immediately and assessed but my brother in-law who was in severe pain and bleeding was left in the waiting room for over 3 hours not being seen, when …
My son passed out in the ER and fell out the wheelchair and the nursing staff did absolutely nothing. Other people tried to assist. We are still waiting to see the doctor 2.5 hours later. Horrible experience
Very bad experience! Very unfair! My wife gives birth at this hospital .We have health insurance, but received a huge medical bill. The reason is that the hospital staff did not verify our health insurance information.My wife’s …
the wait tines are always long why make a appointment just to be seen a hour later I’ve been coming here for years and it’s always been like this thats why I try to come only when nessary and when I can take a whole day off of work coz they …
So my son was taken and admitted to the ER cause he wasn’t breathing correctly, he was born 2 1/2 months ago, at this same hospital…On his birthday I was allowed to be their for his birth w out any negative COVID test or “fully …
I have delivered both my children here and i honestly have had great experiences. Obviously I wouldn’t have came back for my second if I didn’t have a great first experience. The maternity center has a wonderful staff. During my stay here I …
We had my daughter delivered here! The staff was great with assisting my wife. They spoke with us before doing anything and very well explained during the emotional time. Thank you to the staff! The food was horrible so there is room for improvement
Absolutely horrible experience here. If I could give zero stars I WOULD. I’ve been waiting with my mom for over 5 hours, being passed back and fourth to different rooms when my mom is ill and needs help but has yet to receive any medication …
The hospital is a JOKE when it comes to children’s mental health. The staff is rude and IS NOT TRAINED to handle situations involving mental health. This is a freaking nightmare. My son needs an evaluation, we’ve been here 12 hours. Being …
I was here for about 8 hours – 4 of which was me waiting in the lobby to get called to give me my ultrasound results. How difficult is it for the doctor to read my results in the span of 4 hours? When I got up to complain 2 hours in, they called him to take a look…. Think I’ll prefer to let myself rot than to come back here.
I just spent 5 nights in Pomona Valley Hospital and received excellent care from nurses, doctors and every member of staff. They left no stone unturned to find an accurate diagnosis and follow up care is terrific. A big Thank You to these medical professionals!
I heard great experiences and reviews about this hospital. I delivered my first child here. Since I was so skeptical of we’re to go and have a smooth transition from my previous move. My doctors were great! They addressed all my questions …
Omg beyond satisfied! Everyone was so friendly, patient and nice from the security crew to the nurses! Scott and the wonderful young lady she was the Dr that saw me (forgot her name) both super nice and patient with me. The wait wasn’t as …
My son had major surgery on his hip and femur by Dr.Hanh here at Pomona Valley. He was cared for in the outpatient pavilion with some amazing nurses Rowena, Alvin and Michael. They were all so sweet and accommodating to his needs. They then …
I had to spend time in ER and ICU. The nurses are cool. They had to deal with all sorts of patient issues in ER but remained calm and friendly. The care and professionalism in the ICU reminded me of a five star hotel. In ER and ICU I …
The hospitalist Ali Salem and social worker Lori Crayton working at the hospital are subpar. My mother was admitted to the hospital and the hospitalist has no compassion, no sympathy, he just did superficial, less work, and never listened …
My father in law was admitted Monday evening to the ER for brain trauma. He has now been waiting for two days to be seen by a neurosurgeon and cannot be released until he has been seen. The nurses have been trying to get in touch with …
My husband was admitted in ICU for a week and we received the excellent service and met most kindness and diligent staff in my whole hospital experience. RN Duke, Ginette, Maureen and Odum were treating every patient beyond and above you can ask you. Head nurse Lisa was wonderful to be around too. I truly thank each one of them.
I’m not coming here anymore. Ive visited 2 or 3 times and each time my symptoms are worse (not because of them). But their diagnosis… Dizziness… When I’m having flank pain vertigo swelling amongst others things is ludicrous… Really …
*Maternity*
I had my daughter here, and thanks to the staff it was such a good experience. John, the on call doctor, delivered my baby since my ob didn’t make it in time. …
My father was admitted to this hospital three days ago, this was not his choice of hospital but was the closest to his home. He requested Tylenol and waited over three hours to receive it. I went to visit him yesterday, and asked to speak …
Don’t go to the EMERGENCY ROOM if you want answers or relief. ER staff is so inconsiderate. Different family members have gone there in the last year. It’s always the same- awful care with long waiting. Waiting, I understand, is normal for …
I’ve been sitting in the emergency room for 5 hours, just for a doctor to tell me if my X-rays show if my ankle is broken or just sprained. Seriously, no stars. When I got here, there were maybe about 4 other patients besides me. 5 hours later, there are 20 new patients and I’m still sitting here.
So I just had back surgery and was admitted to the 5th floor which was the best thing ever,I want to thank all the staff for the great job and care and time they took with me it was a great team of nursing and doctor’s that I want to thank …
I called for an appointment for my son at the office on Orange Grove for Dr.E and was told by Patty that there wasn’t any available until the following week. I wanted to avoid going to urgent care and told her it looked like he had an eye …
Nurse KEM on the 6th floor was rude and disrispectful when i would ask for my pain meds … after i been in really bad pain for hours … he was Tardy on the medication times .. and when i asked him about it he spoke to me very …
I absolutely recommend the labor and delivery . The nurses were extremely helpful . I had one nurse Renee she went above and beyond her duties to help me with my twins . I was alone caring for my twins n all the nurses (Amelia, Connie and …
I have been to safer hospitals in the third world. I had to call with my cell phone the hospital operator several times to get a hold of my nurse. The ER doesn’t clean the IV connections when I had to be unhooked so that I could bleed into …
the worst hospital I’ve ever been to in my life! they keep patients waiting for hours outside the hospital in the cold, yesterday I waited 3 hours in the cold of 45F, I started to feel sicker and I gave up and walked away because I was …
I was involved in a car accident and was rushed to the ER. All the staff was very caring and I can’t thank them enough for making sure me and my unborn baby were ok. Every room I went to and every staff I came across were all very friendly. I’m sad that I moved to a new location because I would love to deliver here.
I just got off the phone trying to make an appointment for my mom. The lady that answered seemed to have no patience and literally transferred me back to the original waiting line. I waited about 10 minutes, just to be transferred back to …
If you like to waste your life, please come to their ER. I spent five hours waiting in the ER room. Waited for 1 hr just for check in. The check in staff has some sort of disability and work slower than the flash in zootopia. 0% …
Have always had the best care experience as well as the most amazing Doctors, Nurses and all Healthcare Professionals.
Everyone is so caring and compassionate and seems to really enjoy being there …
does not allow parents who have the same right as mothers to witness each of the tests performed during pregnancy. They deny the entrance of the father due to hospital policies, which seems arbitrary and abusive to my rights as a father.
This is THEE BEST hospital experience I’ve ever had!!!! They were so joyful! And they served me and my baby well! I came in for bleeding, and I bled so much! They were focused, they were unified, and they were thorough. They were reasonable …
The X-RAY technician misdiagnosed a fracture that needed surgery FOR A SPRAIN, the staff DOES NOT LISTEN TO YOU IF YOU ARE SPEAKING ENGLISH OF ANY SORT, they ONLY DEAL WITH AND HELP PEOPLE SPEAKING ESPANOL/MEXICAN SPANISH NOT SPANISH …
I went to this hospital a couple of times and every time it never gets any better they have horrible hospitality and when I went for an injury that clearly required stitches and they said I actually don’t and now my finger is deformed looking so you can get the idea that this hospital is not a good hospital
Do not go to this place I had glass in my foot they took x-rays and dug in my foot with a tool never found nothing I had glass in my foot for for one mouth had to go back to work because of money 💰 problems waking on glass in my foot for 2 weeks of pain. Tell it came out on its own .. and they charged me over 3.000 for nothing …
I delivered on 9.14.21 the nurse on the 2nd floor who helped to put the medication for induce labor had gel nails done and it wasn’t recently done therefore her nails were long and thick I filed complaints with customer relations Monica …
I AM FOREVER GRATEFUL FOR EVERYONE UP IN THE TRAUMA ICU CENTER💜💜💜I LOVE THEM SO!!! THE DOCTORS AND NURSES I HAVE BEEN GETTING TO KNOW AS THEY HELP NOT JUST SAVE MY DAUGHTER’S LIFE..BUT IMPROVE HER QUALITY OF LIFE ARE GREAT BEYOND MEASURE!! …
The worse emergency room ever. I have been here a few times over the years for my mother and myself and my friend.
It’s unorganized, dirty, and waiting time has never been less than 7 hours.
Go to another hospital and save yourself the agony.
I had my baby at this hospital not to long ago and I honestly couldn’t have done it without the nurses and drs help. They were very supportive and helpful, they were honestly great. Thank You!
I’ve been to this hospital 3 times for an eletrocardiogram and haven’t been able to do the test. Cant seem to get thru admitting dept. My doctors office sent dr orders but the hospital admitting claims it was never recieved.
My husband is in the ICU, he arrived with a stroke. The doctors and nurses are not taking good care of him. He got pneumonia due to lack of care and now it’s infected with another bacteria, the doctors say it’s normal, obviously it’s not, …
Thank you so much to the 4th and 5th floor you nurses are the best and angels from above my son wouldn’t be here with him if it wasn’t for all of you and the doctors who didn’t give up on him and the two nurse who would stay in the room …
Parking – need more parking spaces.
Staff – all the people that I interacted with were kind and friendly (I didn’t interact with any doctors, nurses, or anesthesiologists, etc…). The parking …
Awful treatment, kept delaying my surgery, and wouldn’t let me eat or drink anything for 3 days. Then I got a really bad infection after my surgery @ incision site! 20 Staples on my abdomen, but gave NOTHING for pain, and just 3 days of …
Services provided to me in ER and on floor were outstanding. Doctors were helpful too. I did not like being poked by needles and constantly being awaken for blood draws and blood pressure checks. But good for analysis of my condition. Thanks to services at Pomona Valley Hospital and staff.
I wish could give the hospital 0 stars. I am very upset at the way we was treated last night 06/15/22. I brought my baby there as she was wheezing and coughing very bad. The doctor on duty that night was no help it was like she got tired of …
Today I needed to visit my husband in the hospital and the people doing security needed a negative Covid test. They would not accept a rapid at home test result even though when I first went they said they would. When I went again they had …
Fear for your life at this hospital. I just had surgery 3 days ago and now I have COVID for the first time in 3 years. None of the doctors, nurses, or staff wear masks. If you end up here demand that everyone near you wears a mask …
My cousin gave birth at this hospital, from the moment we walked into the hospital to give labor to the moment she and her baby walked out. We were treated nice and with respect. Pediatrician from NICU Saul was extremely helpful attentive …
In 2020, I received bills from Pomona Valley Hospital for incorrect charges that had been resolved. I spent four months working with the supervisor of billing in 2020 and my insurance company’s supervisor trying to correct the charges. …
This place is wonderful I took my daughter to the ER and the doctors and nurses were nice helpful and supportive. I’ve had several visits at other ER facilities in the past but this has got to be the best experiences for my family.
The Munoz Balvaneda family want to thank this Hospital for the professional and ethical care provided to our loved nephew Irvin Balbaneda room 377B. special thanks to all nursing and technical staff , we really appreciate your help, and support with love. Please extend our greetings to your staff.
My mom has been a patient of Pomona Valley for the last 20 + years off and on. I recently took her on November 28 for sever abdominal pain. The drew blood and stool test. Sent her home. This is my first time writing a review because of …
I cannot believe myself that I brought my grandmother to this emergency room only because it was close to my house. The workflow is very unorganized. Was not even that full or crowded at all but still waited more than 5 hours to get inside. …
Well ran clean emergency and icu. My father was sent here multiple times due to lack of care at his rehabilitation facility. A high risk heart patient with trach and peg tube, they did a wonderful job getting Him stabilized and stronger.
Jeniffer is the worst nurse ever. She is the nurse works at sweet success department who needs to help pregnant women with diabetes. However, she has bad attitude and no patience. I used to love the Pomona valley hospital but she refresh my knowledge today.
Honestly, I wasn’t sure that I would see any emergency room in a positive light because of the nature of emergency rooms in general, where demand is high and resources are low. Nurses and doctors have some of the most stressful jobs out …
I had a very bad experience, I had both my sons here 2yrs apart. My first experience having my first born was traumatic and has left a scar in my heart. It was the first time I was to give birth. Dr. Kim was very rude not respecting my …
Dr. Johnson B. Lightfoote was seriously one of the best doctors I’ve ever encountered in my life! He went above and beyond his duties as a doctor!!! The staff was awesome and the nurses were amazing! Truly my favorite hospitals to go to. I …
To the ICU, thank you. To the ER, thank you. You helped my dear Mother transition peacefully and with dignity. I’ll love you forever for how well you treated both my Mother and myself during this very difficult time. C396 was her room and final place before transitioning. I hope you read this.
I have spent so far 15 hours in the ER with my 82 year old mother. 8 hours in the waiting room and so far 7 hours in a room where she lyes in pain. It’s no wonder people die here. This has been the worst hospital I’ve ever been to. This is …
My sister and her family had an sever accident. They had been transfer from and ambulance. No room, No wheel chairs. We were siting outside for hours. Staff was kind and helpful but we waited over night to get test and results of the …
Before reading this! I am not trying to attack or speak horrible about this hospital. Purely, I want to share my past 3 experiences with this hospital. I have been here for my roommate, myself and a friend. Each time, the customer service …
On July 8, 2022 my husband suffered a stroke with a blood clot in his right side of his brain. He was taken to Pomona Valley Hospital by ambulance, he was treated quickly at the ER he was evaluated and taken to surgery. Both my husband and …
HORRIBLE!!! Save yourselves the misery and do absolutely all that you can with your insurance to avoid this hospital. Beware of the maternity center which is a complete disaster. “Federal regulations”, “mandates”, and so called “laws” are …
I understand that hospitals are under pressure and very busy. But the issues we experienced here were just unacceptable and unethical. My father was here for two and a half weeks. He had convulsions, and then experienced dementia-like …
This past 3 months has been filled with ER Visits for my family and I. I am so pleased with the quickness of the staff when it came to my child having difficult breathing. I have never seen an ER staff move so quickly. And kindly. They were …
I don’t know why the reviews are so low. This hospital has been one of the best that I have experienced. From the staff to the nurses to the doctors, all have excellent manners. …
Worst hospital ever!! Unprofessional staff, does not return calls in a timely manner (up to 2 days before a return call) people health may be at risk and they give no F**KS at all! I will never recommend this place for ANY issues
Amazing!! top 100 hospitals in the nation multiple times!! of course just like every hospital there are good nurses and bad ones but overall, it was great!
Excellent service… NICU is the best around and our overall experience was fantastic… They saved my wife and my baby’s life.
I’ve had all my babies at pvhmc and have always had a wonderful experience, from Dr. Akram to all the nurses. So thankful for everything. Thank you
I’m currently waiting, and been waiting for so long for a stupid X-ray. How long does it take for an X-ray to print? 15-30mins? Honestly If I had a serious injury I would probably die in the lobby before I even get a room.
Excellent care. All Doctors and Nurses in Emergency worked as a team for my Mother. Quality and compassion at all times.
staff is nice but waited 6+ hours for results
Honestly this hospital I one of the worst ones I’ve been so far I came here with a knee injury at 6 for a 5 min x ray and they had me wait 2 hours to take a 5 min x ray and 3 hours later to get the results and then told me they did the …
4/26/2016 My son was in a car accident this morning at 7am. He went directly to Pomona hospital to get check as of right now its he hasn’t got seen. He has a whole in his knee, he passed out during the accident….HE STILL WAITING TO BE …
I’ve been having sharp chest pain and sharp pain and numbness and cold feeling in my arms and chest along with the sharp pain they keep saying nothing seems wrong I don’t believe because they just been doing the same tests I feel like they …
I went to the Pomona Valley Hospital with a high blood pressure and the care was excellent from nurses, doctors and every member of the staff.
Thank you Jordan.
Had appendicitis, went to get tested at ER, took 5 hours, lost results called me on way home to tell me I have appendicitis, took 3 hours to find a room, was good 7-9 am for surgery, nothing told 2 for surgery, nothing awful service and staff do not go here.
Great nursing staff and privacy of single rooms. Discharge paperwork won’t be ready for several days for insurance purposes. Lesson learned.
This place is terrible. They make me wait for over an hour, and I was the only person there. They charged me a thousand dollars just for an x-ray, and the doctor told me to keep doing my thing! Whatever that means. They’re totally unprofessional.
The er was good the nurses where great but it seemed like the admitting doctor just wanted to get me off his floor without doing the full work up
I am in the ER right now. The staff is very friendly and making me feel at ease. They are taking very good measures against Covid.
this place is a joke and a flat out ripoff, i went there with a headache from a tooth infection they gave me aspirin and told me nothing was wrong with me. later that night i had to go to another emergency room and have water pumped into me …
The most helpful hospital I have ever encountered. My time in the Emergency Room and my stay in the hospital was much less traumatic for all of the very caring people there.
I have been going to Pomona Valley Hospital since the early 80’s and have never had a problem. Everyone is very nice, the staff is friendly hospital is clean. I love it and I want to it to be my hospital always.!!
First nursing staff are wonderful.second and why 1 star sergon botched insions closer with staples..and has not done anything to repair situation. See pics. Waiting to see plan of action to repair.
The hospital is very helpful. Long lines at the emergency room. There is a long way to serve you. The line go out to the door. They need more parking place to park. Great location at the hospital.
I went in for surgery. I had a total shoulder replacement. I would say the experience was very good. I was treated well and everything went well even though the surgery took longer than expected.
I never write reviews but I had to do this one. I just moved here from SC and I must say this has got to be one of the most unorganized and unprofessional hospitals I’ve been too. You come in and leave in the same condition. Not to mention they took my identification card for registration and then lost it. It’s a disgrace.
Worst ever… my second appointment here and same thing 2hrs after my appointment time and I’m still waiting to be seen what’s the point of giving out an appointment time if you’re not gonna follow it… I’m asking my OB GYN to refer me …
My wife and I welcomed our first child here. It was incredible! The staff was fantastic and went above and beyond to make our experience comfortable and incredible.
This RN EDDIE at this freaken place is an ass hole! He is the ER admitting, not knowing Stephanie condition and never taking her vitals he thinks he knows what is wrong with her. His credentials as an RN need to be looked into we are taking her to another hospital! Whittier Pres. I will never come here again
If you go to the maternity tour do not buy the yoga ball. I tried to inflate the ball with the manual pump and after so many pumps the pump cracked. which the air comes out of, so I cant inflate my ball. I didnt even get to use it.
It’s a bit hood but everytime I had to go to the ER when I’m on that side of town bike injury or just something out the norm they been good service wise not bad could be better tho it’s not UCLA But good in my view.. They stitched my up and fixed me up great that day 👍👍👍👍👍👍👌👌 …
My sister’s brother went here and it eas discovered he has a brain tumor…..surgery was done…no dr came to talk to the family….no dr ever comes to his room….they sent him home recently….he had a seizure today….taken back there …
I just recently had a C-section there and my doctor MOHAMED ELSHARKAWY and his team were amazing and the care my baby and I received from the nurses was exceptional as well very happy!!!
VERY BAD DO NOT GO HERE!
I arrived at the hospital at 9:00 Pm because my finger ripped and it was broken but, I left at 6:00 AM! I was crying for help because my finger was hurting a …
This’s The Worst Hospital That I’ve Ever Been To There Was No Air On In Any Part Of That Building It Was So Hot In There I Stayed Outside I Never Been In A Hospital Like That Before They’re Supposed To Be Cold To Keep Germs Down
I want to thank everyone for taking care of me for 6 days. The doctors were fantastic.
I want to especially thank the 5th floor nursing staff, everyone treated me like I was royalty.
Make u wait for hours, I am just a kid so they give me toys and stuff. My mom has to wait for 12 hours to just let her in we don’t have a car so we just had to wait. My brother had a nail of his finger it was hanging my brother cried all …
If your loved ones ever go to the hospital make sure they don’t take any valuables, jewelry , phone , money my mother was on her last days and they took all my moms gold jewelry 2 chains 2 charms and a bracelet and was not helpful at all …
MY WORST EXPERIENCE! Went in for chest pain and came out of hospital worse then I was. Waited for 9 hours without drinking water or eating. So I left. Never ever again!
Nurses and CNA are not attentive. They sit around and ignore you even when you speak to them asking about the patient. Especially attending RN Janith Showing attitude! Exceptionally great RN here is Dean.
My review is in regards to service I received at the Pomona Valley rehabilitation services physical therapy center at Magan Clinic in Covina, Ca. Erika is my physical therapist there.She has done an excellent job helping me learn how to …
I wanna say thank you to DENISE AYON
SHE IS SO PROFESSIONAL UNDERSTANDING!!!! VERY CARING!! DENISE HELP ME OUT IN RADIOLOGY FOR MY MRI! IS EXPLAIN EVERYTHING TO ME IN A VERY PROFESSIONAL MANNER! IM …
Nice hospital for the area. But do not work here unless you like to be micro managed to the reamed so that you don’t know how to react to situations. Upper management think they are all that and put every body else at their feet. Don’t work here if you like to get kicked in the arse everyday.
Worst Doctor ever woman last name Singh. She discharged me in worse pain then when I came in two days before. Says there is nothing wrong with me. Makes it seem like I am making up my medical problem. Never coming back there..
This hospital isn’t a good place to go when you are sick. We went there through the emergency room, ambulance on Monday because blood pressure was very high. Nothing was done while in the hospital. We were kicked out of the hospital on Friday because they said that the insurance wanted us out.
Had 3 of my kids here! The nurses are amagzing very helpful and super sweet. Doctor Tahira Akram is perhaphs the best best Doctor to deliver your baby! She is very caring and super super sweet! I Love Dr Akram!
Came here for an echo ultrasound for my baby. I was pleasantly surprised! I thought the place was excellent. Short wait time, clean office, nice people, new machinery. It was a great experience.
This place after being my family’s #1 hospital has now become a nightmare…when you call the hospital they redirect your call 1M times and when you get to the person you need to speak to they hang up the phone or “they aren’t available” …
Never been in this hospital tell now. Worst hospital ever. The R.n in 2nd & 3rd floor so rude & cussing visitor’s out. They dont speak spanish but with be mean to visitor’s if they hear u speak it. The only Hospital tht closes there front …
My daughter broke her elbow and she was treated pretty well except the surgeon was not going to make it and I had to argue with them because they made her wait overnight with a brace that was it of course pain meds and fluids but she was …
The staff was very nice and professional. But if you break your arm in an accident and think you can go to the emergency room and get help….nope, they won’t be able to help you with it, but can give you pain killers….they will not cast your arm! Don’t waste your time.
We have a family that asked us to notify them when we removed their loved one, as they were waiting on us at 4:00 P.M. I was told by the RN supervisor she couldn’t be removed until 9:00 A.M. the next morning. I guess when you are deceased, you cease to be as important.
I do not recommend you come here. Dr.Umemoto prescribed my mother a pain medication which lead to her having to visit the ER again after she became short of breath and was unable to move. During this second visit, he was the doctor in …
This place is sad.. They literly had us in ER for 7 hours. Knowing the history of the issues, they just kept taking people with less severe issues. Could have died in the waiting room and no one in that place would have noticed. If you can help it make sure to go to another hospital. They dont even deserve a one star
My wife is pregant, we had an appointment at 1045 am, they did not call us until 12:15pm for 10 minutes of a car salesman pitch of procesures, then I ask the nurse why it takes ao long, she says that is their normal. Careless and …
Worst ER ever!!! Bad service very long wait time and no privacy at your own room. My 10 month old had a fever of almost 101 they said give him Tylenol to the nurses and I stayed inside for almost 1 hour nobody gave him nothing and that’s …
Even though I had a few problems in the ER, once I got to my room things got better. The nurses were kind and professional. Brian, Alicia, Liezel, Elmer, and a few more that helped tend to me were especially kind. Thank you all and Merry Christmas.
You’re better off going to another hospital… everything I come here there only two windows in the front of the entrance where you began you’re checking into the ER. There person in front always take at least 15 mins and then addition 10 …
Would not recommend this hospital to anyone! I had my baby here and nurses were rude. I had one nurse tell me to stoo being a baby. And the nicu doctors are horrible! They say they’re from childrens hospital but the when i wanted to get my …
I never had a treatment so nice and special. I broke my ankle and the people working in this hospital are angels. Thank you so much all employees.
Help in this place is so-so. Depends on who is helping really. Had to take my mom in because her blood pressure was super high and brought her in. It was like 226/120. They helped her, and put IV in her. Had medication or some sort to lower …
Poor room and unprofessional staffs.
Doctor’s nothing to do and couldn’t contact well from RN staff by patient request. …
I had my baby boy there on August 2019, best place ever. Their staff are the best they made me feel like at home and plus the food was delicious so unusual for a hospital. Couldn’t choosen better!
This has to be the most uneducated hospital staff I’ve ever seen or everyone on earth is walking around with UTI .nov.2018 I go in for severe back pain due to job injury..for my back injury they gave me chest xrays, ekg heart monitor, blood …
Don’t come here if you ever feel any type of pain,came here with the pain of a sprained ankle waited 3 hours to get a X-ray done and waited another 3 and couldn’t take it no more and left. lady said I was next and proceeded to call another 3 people worst hospital ever
Literally worst hospital ever I got here at 5:00 am with only like two people before me it took them 4 hours to just tell me what they are gonna give me then let me go they did nothing I kept asking what’s going on they said they were …
Nurse could not find a vein for the IV. Hand one swelled, hand two, had the same out come.
Epidural request was not submitted by nurse one. She forgot to submit it before …
Went in at 11:30pm after a bike accident with my bottom lip torn off of my jaw on the inside of my mouth. Literally sat in a waiting room for 7 hours holding my face together with my hands while making periodic trips to the bathroom to wipe …
Never again! If you need to go to the emergency room, DONT you’re better off going to the dam urgent care. I spent 5 hours waiting and $300 just to check my vitals and have a “doctor” tell me to follow up with my primary physician and also …
My daughter gave birth to her 2nd child here at Pomona Valley hospital. It was a great experience. Nurse Laura A. In the N.I.C. really stood out answer all my question. Sometimes twice…. Lol thank you for everything. Sorry didnt know how …
Delivered my baby there recently. Wonderful hospital. The doctors and nurses were great.
I’m bleeding from my prostate as we speak. I have been trying to schedule an appoint that my doctor has approved since Monday. They said no until i tell my doctor which type of ultrasound. The day before that they said I could walk in but …
I always go here if I’m in need of an Emergency Room nice staff and fastest ER I’ve been to.
Encountered attentive, friendly and competent staff in both the emergency room and main hospital. Good facility maintenance. Best food court of 3 hospitals visited in the area. Emergency room gets overloaded but that is a problem seen at other hospitals as well.
As a diabetic with ketoacidosis, it took me FIVE HOURS to receive any insulin. The nurses barely treated me, spent most of their time flirting with the EMS guy, and proceeded to take ten hours to get me lab results that could release me. Horrible servie. Do not recommend
Waited 5 hours only to have some rude little girl tell me my insurance was denied. What wonderful health care we now have….
I was bitten by a brown recluse Spider twice on the face and once on the left …
Horrible! Stay away! Unless your shot, stabbed or suffering a heart attack or you’re taken there by ambulance. Now if your a glutton for punishment in all forms by all means this is the place for you. I honestly have seen better care and …
Between not giving my wife pain medication after giving birth to our daughter, making my 4 yo son wait 6 hours when he throwing up constantly or not taking my insurance info and sending me bills for close to $10,000. This place is horrible, avoid if possible.
This is the most horrible hospital ever had the worst experience i was going through so much pain and having contraction they were taking there time to sign me up and not even putting me in a room women that were 5 cm already they would …
This hospital is horrible! Unprofessional, rude nurses and staff! WHY ARE YOU IN PATIENT CARE IF YOU DON’T GIVE A CRAP ABOUT YOUR PATIENTS? My wife passed out at the hospital and I was told to put her back in her wheel chair by myself with …
I had my second child here, all the nurses were super nice and helpful since I was induced I had to use the restroom every hour which I needed help with, they were always happy to help. Thanks Pomona Valley for the great experience,👍 …
Extremely Disorganized and didn’t even have wheelchairs to move us from the hall to a room after our car accident. My son had a neck brace on and he was forced to walk carrying his stuff. I was in a lot of pain because of my back and I had …
I would recommend this hospital to anyone it’s in Pomona but it sure is Better than San Antonio hospital I must say. Just cause SAH is in a good area doesn’t mean its good I and other family have had bad experiences there :(. Here in Pomona …
Took way too long to attend. Understaffed and not fast enough to be a true hospital. No organization and they don’t care about patient needs. Just another job. Needs to be audited. There is better tracking and organization at the mail …
Went the ER on Sunday night, I felt safe and was treated with urgency
DOES NOT DESERVE A ONE STAR!!!!!! HORRIBLE HORRIBLE EXPERIENCE!!!!!!!
This is by far the worst hospital I have ever been too!!! The nurses were horrible and very rude, only cared about how busy they are and do not care about the …
I am here right now and have been waiting for my daughter to get her breathing treatment. We were moved from one place to the other and waited for an hour. I came across a nurse and asked her how long do we have to wait, she said she will …
Horrible hospital. I have NEVER been treated so badly by a dr in my life. Never going back. They sent me home, without even checking me or knowing all my symptoms, saying it wasn’t an emergency, luckily i went to another er and found out it …
I have always had an good experience with this hospital, had all of my babies here…had a bad nurse one time but opened my mouth and said i would like for her to be replaced and without hesitation a new and more attentive nurse was sent my …
This place is absolutely horrible. I went there yesterday, due to hypertension and heart palpitations. The nurse at the window was very arrogant. I waited 2hrs with breathing problems before being taken back to be evaluated. BP was …
Was in a bad motorcycle crash last weekend lower body crushed my steering wheel also drivers side vehicle flew into air and flopped twice on floor i couldnt walk at all my hips where in such great pain as well as my back got rushed to this …
I was transported to this hospital’s ER by ambulance in July after collapsing from cardiac arrest. Their ER crew and their Polar Alert crew, doctors and nurses saved my life. I came out of that perfectly fine thanks to their professionalism and team work. Thank you Pomona Valley Hospital!
I go in there because I am having trouble breathing and I am having panic attacks. The waiting area is very cramped and the people working there basically whisper peoples names when it’s their turn to get looked at. The bathrooms are single …
I had the best experience at this hospital. The doctors and staff we’re all really helpful and accommodating. I would pick this hospital again any time of the day.
I delivered my daughter on April 2020 all staff were great except the Doctors who helped me delivered my baby girl they were rude and unprofessional. giving me bladder problem. What an experience, if it wasn’t for the doctors delivering me I would of have 5 stars
Where do I begin? The nurses were so rude and entitled. This lady at the ER whose name is Ro comes and tells my husband in a very bad manner some things. I told her she needs to talk to her patients better. She then processeded to call the …
Received excellent care by doctors and nurses for two weeks… discharge was a bit confusing but overall Pomona Valley Hospital is an excellent facility.
I went there a couple nights ago because I have abdominal pain, headache and dizziness after having a 3rd mental breakdown in a single month. Psychiatrist was terrible. Didn’t even look like he cared at all and just wanted the paycheck. I …
Been here several times because this is the only place that is open near me. First time I came here it was for my toe, it was swollen and the blood was gathered under my toe nail thus creating pressure. Nobody bothered doing a procedure on …
My mom went to the ER here and was treated rude for not being able to walk and using her own wheelchair by one of the main drs also this dr had rude comments saying she had no emergency when she couldn’t even breathe! he wanted my mom out of the er bed. This place is a joke! and needs to learn how to treat their patients.
Last January an emergency room doctor saved my life, figuring out what was wrong with me when three other doctors didn’t. Recently I thought I was having a seizure, so went to the ER. They took me in almost immediately, and a doctor had …
I’ve been in the waiting room since 8am it’s now 2:30 pm and I still haven’t been seen. The people before and after me have been seen and admitted and they keep telling me they’re busy. This is one of the worst if not the worst visit I’ve …
I don’t ever leave reviews but I feel I need to. I went to er just last night with extreme dehydration due to pregnancy and vomiting. I waited 2 hours in waiting room, they took blood, urine and did a chest x ray( why I have no idea) they …
If I could leave less than 1 star I would. The nurses seemed caring but Dr younge was completely insensitive. Do not intrust your loved ones in the hands of this hospital
I was in a car accident not so long ago and struck my head and had a laceration, I arrived around 4 am, it took them over at hr just to get x-rays and to give me some pain meds. After the x-rays I asked if I can have a CT scan just to …
I was scared to go to this hospital because of all the bad reviews but it was completely false. This hospital was the best i had the most amazing care from all the nurses. I’ve had lots of surgeries and came across lots of nurses who didnt …
the hospital is dirty. The staff is rude and hostile.
My cousin was brought in to the ER after a very large fall. They felt she was after something. She had fallen and struck her back and her head. The ER just said she was fine and sent her home. She passed out and was taken to a different ER. I don’t know how they can still function as a hospital.
I just delivered my second baby in Pomona valley hospital the end of July. It was really a bad experience with my last shift nurse. I felt her discrimmation of foreigners(I’m a Chinese Mom). Before I left the hospital, she gave me a …
My first experience here was not bad at all. I went in for nausea and fatigue due to morning sickness from pregnancy they called me in within twenty minutes or so and seen a doctor within 10 minutes after that they ordered blood work and …
The best attentive care with some harsh side effects. Admitted thru ER Dec. 2018
Just had my baby here and I have to say that the nurses that I had were so amazing especially Katie, Kristine, Caitlyn and the other nurses that worked in labor and delivery and post delivery. I couldn’t have asked for a better experience they were all so great especially Katie she was amazing.
Don’t go here unless you want to die.
They didn’t wanted to treat my dad because he’s “an alcoholic”. They didn’t take …
This has to be the worst hospital you can probably attend. Absolutely no care for their patients and patients family. I was constantly given mis information and then disregarded for the most part. One of their nurses or front desk assistants named Christine especially had absolutely no professionalism or comprehension skills.
I went there so the doctor can look at my throat and one of the guys said he was a “doctor” he looked in my throat real quick and said I just had a soar throat he told me to go buy some halls wit lozenge and ill be ok its been 3 months now …
My Step Dad is here for brain surgery and they treated with the best medicine!
I’ve lived in Pomona many years. Come to this hospital every time. Our hospital in Pomona only gets better! We love our Doctors, Nurses, cleaning staff, all …
Nice hospital. Spent some time here and the staff took really good care of me. I have even liked the food. Plenty of parking.
Horrible service, this hospital let my daughter die. On January 20th 2020 Melyssa Duarte came to the emergency floor just to die because the nurses that were in charge that day didn’t do much to bring her back to life. Very sad!! And then …
My wife was taken to PVH after some radiation treatment at another hoapital. The doctors and the ER staff were AWESOME! The surgeon saved my wife’s life that night. We were on the ICU for 7 days and the nursing staff was great. My wife was …
Horrible experience, no answers and I just felt like another number. I came home still feeling my symptoms and if the PA didn’t have answers why didn’t they allow a DOCTOR see me?
I was referred here by my OB for perinatal visits for ultrasound monitoring of my growing baby. They don’t accept children so I have to arrange for baby sitting and my husband takes time off work to come with me for support… this is the …
Well i delivered my baby and will be delivering my 2nd baby in august here without doubt. With my first baby i had great service the nurses were friendly, they brought me food as soon as i delivered because i was starving, brought me pain …
Best hospital. I walked in with my daughter she was having an asthma attack. They took her in right away. Gave her an injection of steroids breathing Tx. Was not released until her airway was better. Nurses and Drs are great. They love what they do.
Absolute worst hospital I have ever stepped foot in; the staff is inattentive, they frequently ignore any warning signals (audible alarms, etc) coming from the patient rooms and the management team (Charge Nurse, etc.) are frequently …
Outdated/rustic appearance on first sight which is off putting as your going to a hospital for medical services expecting state of the art medical technology and advancements. Upon entering the facility you begin to notice why on first …
This place is ridiculous when it comes to their pregnant patients! They make you wait for hours in their waiting room while you sit on uncomfortable chairs until they figure out whether it’s a real emergency or not. And they don’t even …
Run away from here! Worst hospital experience.. my precious moments where ruined. Pregnant with my first son…
12/24/2016 my water broke @ 11am, my plan was to give birth as natural as …
I had my baby here about a month ago. At first they were a little rude (I was guessing because they thought i was a hypochondriac when i told them i was monitoring my own bp)but i stayed calm and never raised my voice at them and after they …
Overall, we had a really bad experience delivering our baby. They pressured my wife constantly about doing a c-section before she was even fully checked in. They are big fans of hospital intervention. Nonetheless, they got what they wanted …
I have never had a particularly comfortable experience at an ER but Pomona Medical Valley sets new standards for one of the worst centers you can go too. Sure ER rooms are stressful and most stuff need to be a bit tough in order to get thru …
This place is horrendous, 100% horrible. My sister went to the ER for intense gastritis abdominal pain and first off the person checking the vitals wouldn’t let me in with her, but after a couple of minutes of arguing the lady in the front …
I went here with my mom not that long ago and all the nurses were very kind and helpful! The people at the front desk are very nice and give a welcoming presence! I’ve been here around 4 times for my mom and every time we’ve been here we’re treated with respect and kindness!
TERRIBLE! My husband and daughter when in with me for my 20 week ultrasound. It was supposed to be a happy time and we were treated terrible. We waited 45 minutes, with a full bladder, to be greeted by a tech that told my husband he could …
Bad experience! The prep nurse put my ivy incorrectly on my arm. So during surgery it had to be moved because I wasn’t getting the meds accordingly.
I was given too much anesthetic. I couldn’t wake up. Woke up forcefully still …
Fraudulent billing/Used my insurance for someone else
I went to the Pomona Valley Er last December (2019). Waited almost 4 hours …
My fiance had to be admitted here after an accident which caused her to be in ICU. While the staff here is okay in general, many not all, “nurses” in the ICU lack basic human dignity, respect or compassion. As a veteran I was staying with …
I was denied being able to see my father who passed away due to their policy with covid patients. Supervisor Cesar Geonanga would not provide me with written documentation of my denied visit. He also would not speak with me in person and …
My mom was admitted with a urinary infection. From the emerge room to get one week in hospital I constantly reminded the nurses bottom give my mom Ativan for her when she gets irritated. Well they were going to give her an MRI before she …
I had my first child at this hospital and was by far the worst hospital visit Ive encountered. They had the nerve to have an intern try to insert the catheter while I was in labor!!! Like oh no I need a professional ! I am not anyones …
Its okay hospital. If you come here prepare to wait forrr hours in the emergency department. I’ve waited here in the past for at least 5 to six hours. Hasnt change. Though if you are an expectant mother and you are concern of your baby in …
This place sucks. Went in to have my wife checked. She’s pregnant and needed to check on the baby. We were done with all the test in 3 hours. We waited for the lab results 8 hours. We asked for an update and they said they didn’t have a …
Brought my Father Sunday after noon into the ER. He was checked of all vitals in about 30mnts. He had to stay for 4 days which he got one of the best sevice from start to end. The nurse team in floor 3 was amazing and went over there duties …
I’ve only had one visit so far in the maternity/perinatal center, but that one visit was enough for me to change all my prenatal information from Magan to Pomona Valley. Contrary to other reviews, the staff was friendly and had great …
If I can rate this hospital 0 stars I would! I had THE WORSE experience here. On 6/22/2019 I showed up in active labor and was sent to the triage. I was greeted by a rude older lady with blonde hair and glasses (I will be finding her name …
The doctor that came and explained my diagnosis was great, the nurses were all really kind and answered all my questions. I usually go to Kaiser, the wait is a lot shorter but it’s understandable, the PVHMC ER has a trauma center and so …
Dr. Elsharkawy is my family doctor and high risk OBGYN through Pomona Valley Medical Center and I absolutely love him. I unexpectedly got pregnant with my third child after 9 years with an IUD which even though high risk, he was able to …
The whole staff in pediatrics really made a difference in my daughters life while there. Dr. van and all the nurses were the most caring and sweet to my baby . Very professional and supporting. Appreciate all the love and care u guys showed to my emily. You guys are the best. ROBINSON FAMILY
My niece was admitted as a trauma patient after a severe car accident. She had a broken femur, ankle, and orbital bone. They were under medicating her (according to a second evaluation by her new dr.’s at her current physical rehab center) …
Went to ER in the middle of the night and was taken care of with everything. Got so many tests, I felt like they were THOROUGHLY assessing my condition. They accurately diagnosed me after two previous misdiagnoses from random urgent care …
Worst ER I have ever seen . Poor in differential diagnosis and poor patient care ..Please avoid this hospital . No MD’s in emergency and mostly you see Physician assistants. This hospital will send you huge bill regardless of your insurance and they will harass you to pay bills by referring to collection agents .
My insurance was not being accepted to other clinics, i called my insurance to see what i should do, told me to go to emergency. I first saw all the bad reviews, but i think that goes for maternity because in emergency they were on top of …
I have unfortunately been a patient of this hospital one too many times. I am 41 and have had three heart attacks starting at the age of 38, which required three stints to be placed on three different occasions. In January of 2015 I had …
if i could just do a review with no stars i would i was admitted to this hospital due to a accident that occurred on the freeway i was taken in to get checked out due to the accident being bad. me and the other person involved in the car …
I was admitted to the ER last Monday, due to ruptured cysts on my ovaries– SO PAINFUL! I had been told this ER has a ‘bad reputation’, but my husband used to work there and assured me it was a good ER. I got there, tons of people, waited …
My daughter had a terrible car accident. They had her in a wheelchair for 11 hours didn’t even put her in a room. They had to do xrays twice after 9 hours they noticed she needed lab and a cat scan. The nurse was a bitter, grumpy and rude …
Came to ER with pulmonary embolism. (Blood clots in your lungs). Super painful. Yes they greedy with pain management. I have been in Trama care for 4 days and have not been cleaned up. Oh yes and I am 13 weeks pregnant. Some of the nurses …
Here right now at this hospital, got here at 11:40 pm and currently it’s almost 6am…. We are here for my daughter for a fever that they want to collect urine from my 3 year old that refusing to pee. We have been trying to talk to them and …
Brought my pregnant wife here around 10:30 pm to emergency services for stomach pain. It’s 12:30 am and we’re still here. Don’t bring your loved ones here especially if it’s something serious. 2hr wait, ridiculous!! Probably going to wait for another 2 hrs. Update still here (hour later), you’ll probably die before you get seen.
Was brought to the ER in an ambulance after suffering a severe injury. After spending hours in a room being hit on by one of the techs, I was stitched up and sent home without any examination of my injury from the PA. Found out a few weeks …
I have been here so many times! I seem to have some surgery every couple of years. Last summer my kidneys stopped working right. I got the best nursing staff ever, and the doctors listened to my questions and concerns. This was on a Friday …
As s family, we have been to multiple hospitals not only LA county but in other states and abroad, this is by far THE WORST PLACE I have ever seen. We had an emergency when our son fell and got a bump on his head so Pomona Valley was the …
I had knee surgery in September & everyone from admitting to discharge were warm & caring. They kept my daughter informed. It was very clean. They were extremely busy but they made sure that I was attended to. All the nurses in out patient surgery were very nice & helpful.
Had our baby girl here. Hands down, the best maternity ward we have ever seen! It was beautiful and well kept. Though what really stood above even the accommodations, were the amazing nurses Susan, Katherine and Dr. Queller. …
The pay couple of nights have been with being exemplary. Tonight is not one of those nights unfortunately. I called the nurse the first time to help get off the chair. I dozed off in the chair with no one attending. I was able to scoot …
I went to the ER with a family member to get a Covid test and my nurse came and gave the cards of my family member back but she didn’t give mine back. She told me that she was going to switch shifts and that someone else would bring me my …
Horrible experience. Went in for a panic attack and abdominal pain, my abdominal pain was not even addressed. They gave me medication I don’t need which gave me so much stress. It was such a horrible experience. Panic attack wasn’t …
at the entrance my respect’s this kid named Andrew Walters was all over the place helping everyone, explaining everything helping a expecting mother in a desk chair , because there were no wheel chair’s available, wow🥰🥰🥰🥰 but they need to be more organized …
My mom is so lucky to be here in Pomona hospital. Nurses. Ivy Lacey Jacob and Melanie. Respiratory therapist are so nice Drs like Sinha. Rahman and most of all Nuero surgeon Dr Samudrala very talented drs. They are amazing staff. I truly …
My nurses were amazing and my doctor Tahira Akram was also amazing. I was guided very well along the way as a first time mom, and I came in very educated and prepared for labor but the induction process can really be daunting for a first …
If you have a baby just don’t come to this place at all!!! The NICU care is incredibly horrible. If I were to give zero stars I would. I remember when my niece was born she was a preemie and so she had to stay in the NICU and she …
Hi I was there Saturday at 12 noon to visit my son they closed the main lobby all were allowed through women Centre, the line was so long almost close to the main lobby , there was only one line for receiving Covid vaccine and visitors for …
All I want is to speak to an Administrator. My mom has been critical in this hospital for 6 weeks, in a coma state and on the ventilator and I am her decision maker, they call me for everything, but the Dr. won’t sign the paperwork so I can …
I brought my very sick wife and had to wait outside in the cold forever just so they could tell her go home and rest. No meds no cking no care even though she had a 101.5 fever. Was told she had to be over 102 to do anything !
Don’t recommend to bring your baby to the ER , my 4month old baby with pretty high fever , they made us wait 2 hours to finally get seen the whole time my baby with high temperature fever . I understand there’s a wait for many patients but for a 4month old to have to wait 2 hrs to get seen is un real .
My brother in-law and my niece were in a car accident with injuries, my niece was taken in immediately and assessed but my brother in-law who was in severe pain and bleeding was left in the waiting room for over 3 hours not being seen, when …
My son passed out in the ER and fell out the wheelchair and the nursing staff did absolutely nothing. Other people tried to assist. We are still waiting to see the doctor 2.5 hours later. Horrible experience
Very bad experience! Very unfair! My wife gives birth at this hospital .We have health insurance, but received a huge medical bill. The reason is that the hospital staff did not verify our health insurance information.My wife’s …
the wait tines are always long why make a appointment just to be seen a hour later I’ve been coming here for years and it’s always been like this thats why I try to come only when nessary and when I can take a whole day off of work coz they …
Most important, it’s very clean .
The stuff nice .
Nurses are the best . …
So my son was taken and admitted to the ER cause he wasn’t breathing correctly, he was born 2 1/2 months ago, at this same hospital…On his birthday I was allowed to be their for his birth w out any negative COVID test or “fully …
I have delivered both my children here and i honestly have had great experiences. Obviously I wouldn’t have came back for my second if I didn’t have a great first experience. The maternity center has a wonderful staff. During my stay here I …
We had my daughter delivered here! The staff was great with assisting my wife. They spoke with us before doing anything and very well explained during the emotional time. Thank you to the staff! The food was horrible so there is room for improvement
Absolutely horrible experience here. If I could give zero stars I WOULD. I’ve been waiting with my mom for over 5 hours, being passed back and fourth to different rooms when my mom is ill and needs help but has yet to receive any medication …
The hospital is a JOKE when it comes to children’s mental health. The staff is rude and IS NOT TRAINED to handle situations involving mental health. This is a freaking nightmare. My son needs an evaluation, we’ve been here 12 hours. Being …
I was here for about 8 hours – 4 of which was me waiting in the lobby to get called to give me my ultrasound results. How difficult is it for the doctor to read my results in the span of 4 hours? When I got up to complain 2 hours in, they called him to take a look…. Think I’ll prefer to let myself rot than to come back here.
I just spent 5 nights in Pomona Valley Hospital and received excellent care from nurses, doctors and every member of staff. They left no stone unturned to find an accurate diagnosis and follow up care is terrific. A big Thank You to these medical professionals!
I heard great experiences and reviews about this hospital. I delivered my first child here. Since I was so skeptical of we’re to go and have a smooth transition from my previous move. My doctors were great! They addressed all my questions …
Omg beyond satisfied! Everyone was so friendly, patient and nice from the security crew to the nurses! Scott and the wonderful young lady she was the Dr that saw me (forgot her name) both super nice and patient with me. The wait wasn’t as …
My son had major surgery on his hip and femur by Dr.Hanh here at Pomona Valley. He was cared for in the outpatient pavilion with some amazing nurses Rowena, Alvin and Michael. They were all so sweet and accommodating to his needs. They then …
I love this hospital Pomona Valley the best service and I thank you so much to everyone for helping my dad on he’s final moments of he’s life
Great service friendly staff love this hospital ! if you have a real emergency they will take you in right away !
I had to spend time in ER and ICU. The nurses are cool. They had to deal with all sorts of patient issues in ER but remained calm and friendly. The care and professionalism in the ICU reminded me of a five star hotel. In ER and ICU I …
The hospitalist Ali Salem and social worker Lori Crayton working at the hospital are subpar. My mother was admitted to the hospital and the hospitalist has no compassion, no sympathy, he just did superficial, less work, and never listened …
My father in law was admitted Monday evening to the ER for brain trauma. He has now been waiting for two days to be seen by a neurosurgeon and cannot be released until he has been seen. The nurses have been trying to get in touch with …
My husband was admitted in ICU for a week and we received the excellent service and met most kindness and diligent staff in my whole hospital experience. RN Duke, Ginette, Maureen and Odum were treating every patient beyond and above you can ask you. Head nurse Lisa was wonderful to be around too. I truly thank each one of them.
I’m not coming here anymore. Ive visited 2 or 3 times and each time my symptoms are worse (not because of them). But their diagnosis… Dizziness… When I’m having flank pain vertigo swelling amongst others things is ludicrous… Really …
*Maternity*
I had my daughter here, and thanks to the staff it was such a good experience. John, the on call doctor, delivered my baby since my ob didn’t make it in time. …
My father was admitted to this hospital three days ago, this was not his choice of hospital but was the closest to his home. He requested Tylenol and waited over three hours to receive it. I went to visit him yesterday, and asked to speak …
Don’t go to the EMERGENCY ROOM if you want answers or relief. ER staff is so inconsiderate. Different family members have gone there in the last year. It’s always the same- awful care with long waiting. Waiting, I understand, is normal for …
I’ve been sitting in the emergency room for 5 hours, just for a doctor to tell me if my X-rays show if my ankle is broken or just sprained. Seriously, no stars. When I got here, there were maybe about 4 other patients besides me. 5 hours later, there are 20 new patients and I’m still sitting here.
Hospital loses phones and ids during transport to the hospital!, please be advise to take the patients belongings with you until a room is settled.
So I just had back surgery and was admitted to the 5th floor which was the best thing ever,I want to thank all the staff for the great job and care and time they took with me it was a great team of nursing and doctor’s that I want to thank …
I called for an appointment for my son at the office on Orange Grove for Dr.E and was told by Patty that there wasn’t any available until the following week. I wanted to avoid going to urgent care and told her it looked like he had an eye …
Nurse KEM on the 6th floor was rude and disrispectful when i would ask for my pain meds … after i been in really bad pain for hours … he was Tardy on the medication times .. and when i asked him about it he spoke to me very …
I absolutely recommend the labor and delivery . The nurses were extremely helpful . I had one nurse Renee she went above and beyond her duties to help me with my twins . I was alone caring for my twins n all the nurses (Amelia, Connie and …
I have been to safer hospitals in the third world. I had to call with my cell phone the hospital operator several times to get a hold of my nurse. The ER doesn’t clean the IV connections when I had to be unhooked so that I could bleed into …
the worst hospital I’ve ever been to in my life! they keep patients waiting for hours outside the hospital in the cold, yesterday I waited 3 hours in the cold of 45F, I started to feel sicker and I gave up and walked away because I was …
I was involved in a car accident and was rushed to the ER. All the staff was very caring and I can’t thank them enough for making sure me and my unborn baby were ok. Every room I went to and every staff I came across were all very friendly. I’m sad that I moved to a new location because I would love to deliver here.
I just got off the phone trying to make an appointment for my mom. The lady that answered seemed to have no patience and literally transferred me back to the original waiting line. I waited about 10 minutes, just to be transferred back to …
If you like to waste your life, please come to their ER. I spent five hours waiting in the ER room. Waited for 1 hr just for check in. The check in staff has some sort of disability and work slower than the flash in zootopia. 0% …
Great hospital and great staff, they took great care of my baby, food is great also I was born here!
Have always had the best care experience as well as the most amazing Doctors, Nurses and all Healthcare Professionals.
Everyone is so caring and compassionate and seems to really enjoy being there …
does not allow parents who have the same right as mothers to witness each of the tests performed during pregnancy. They deny the entrance of the father due to hospital policies, which seems arbitrary and abusive to my rights as a father.
I had my baby here 4 years ago and I’ll never forget the nice nurses and Drs god bless them and there kind heart ❤️☺️
This is THEE BEST hospital experience I’ve ever had!!!! They were so joyful! And they served me and my baby well! I came in for bleeding, and I bled so much! They were focused, they were unified, and they were thorough. They were reasonable …
The X-RAY technician misdiagnosed a fracture that needed surgery FOR A SPRAIN, the staff DOES NOT LISTEN TO YOU IF YOU ARE SPEAKING ENGLISH OF ANY SORT, they ONLY DEAL WITH AND HELP PEOPLE SPEAKING ESPANOL/MEXICAN SPANISH NOT SPANISH …
I went to this hospital a couple of times and every time it never gets any better they have horrible hospitality and when I went for an injury that clearly required stitches and they said I actually don’t and now my finger is deformed looking so you can get the idea that this hospital is not a good hospital
Do not go to this place I had glass in my foot they took x-rays and dug in my foot with a tool never found nothing I had glass in my foot for for one mouth had to go back to work because of money 💰 problems waking on glass in my foot for 2 weeks of pain. Tell it came out on its own .. and they charged me over 3.000 for nothing …
I delivered on 9.14.21 the nurse on the 2nd floor who helped to put the medication for induce labor had gel nails done and it wasn’t recently done therefore her nails were long and thick I filed complaints with customer relations Monica …
Nurses in ER are awesome!
My sister had to be there for her pancreatitis and everyone so helpful and considerate. …
I AM FOREVER GRATEFUL FOR EVERYONE UP IN THE TRAUMA ICU CENTER💜💜💜I LOVE THEM SO!!! THE DOCTORS AND NURSES I HAVE BEEN GETTING TO KNOW AS THEY HELP NOT JUST SAVE MY DAUGHTER’S LIFE..BUT IMPROVE HER QUALITY OF LIFE ARE GREAT BEYOND MEASURE!! …
The worse emergency room ever. I have been here a few times over the years for my mother and myself and my friend.
It’s unorganized, dirty, and waiting time has never been less than 7 hours.
Go to another hospital and save yourself the agony.
I had my baby at this hospital not to long ago and I honestly couldn’t have done it without the nurses and drs help. They were very supportive and helpful, they were honestly great. Thank You!
I’ve been to this hospital 3 times for an eletrocardiogram and haven’t been able to do the test. Cant seem to get thru admitting dept. My doctors office sent dr orders but the hospital admitting claims it was never recieved.
My husband is in the ICU, he arrived with a stroke. The doctors and nurses are not taking good care of him. He got pneumonia due to lack of care and now it’s infected with another bacteria, the doctors say it’s normal, obviously it’s not, …
Thank you so much to the 4th and 5th floor you nurses are the best and angels from above my son wouldn’t be here with him if it wasn’t for all of you and the doctors who didn’t give up on him and the two nurse who would stay in the room …
Parking – need more parking spaces.
Staff – all the people that I interacted with were kind and friendly (I didn’t interact with any doctors, nurses, or anesthesiologists, etc…). The parking …
Awful treatment, kept delaying my surgery, and wouldn’t let me eat or drink anything for 3 days. Then I got a really bad infection after my surgery @ incision site! 20 Staples on my abdomen, but gave NOTHING for pain, and just 3 days of …
Services provided to me in ER and on floor were outstanding. Doctors were helpful too. I did not like being poked by needles and constantly being awaken for blood draws and blood pressure checks. But good for analysis of my condition. Thanks to services at Pomona Valley Hospital and staff.
I wish could give the hospital 0 stars. I am very upset at the way we was treated last night 06/15/22. I brought my baby there as she was wheezing and coughing very bad. The doctor on duty that night was no help it was like she got tired of …
Today I needed to visit my husband in the hospital and the people doing security needed a negative Covid test. They would not accept a rapid at home test result even though when I first went they said they would. When I went again they had …
Fear for your life at this hospital. I just had surgery 3 days ago and now I have COVID for the first time in 3 years. None of the doctors, nurses, or staff wear masks. If you end up here demand that everyone near you wears a mask …
My cousin gave birth at this hospital, from the moment we walked into the hospital to give labor to the moment she and her baby walked out. We were treated nice and with respect. Pediatrician from NICU Saul was extremely helpful attentive …
In 2020, I received bills from Pomona Valley Hospital for incorrect charges that had been resolved. I spent four months working with the supervisor of billing in 2020 and my insurance company’s supervisor trying to correct the charges. …
This place is wonderful I took my daughter to the ER and the doctors and nurses were nice helpful and supportive. I’ve had several visits at other ER facilities in the past but this has got to be the best experiences for my family.
The Munoz Balvaneda family want to thank this Hospital for the professional and ethical care provided to our loved nephew Irvin Balbaneda room 377B. special thanks to all nursing and technical staff , we really appreciate your help, and support with love. Please extend our greetings to your staff.
My mom has been a patient of Pomona Valley for the last 20 + years off and on. I recently took her on November 28 for sever abdominal pain. The drew blood and stool test. Sent her home. This is my first time writing a review because of …
I cannot believe myself that I brought my grandmother to this emergency room only because it was close to my house. The workflow is very unorganized. Was not even that full or crowded at all but still waited more than 5 hours to get inside. …
Well ran clean emergency and icu. My father was sent here multiple times due to lack of care at his rehabilitation facility. A high risk heart patient with trach and peg tube, they did a wonderful job getting Him stabilized and stronger.
Jeniffer is the worst nurse ever. She is the nurse works at sweet success department who needs to help pregnant women with diabetes. However, she has bad attitude and no patience. I used to love the Pomona valley hospital but she refresh my knowledge today.
Honestly, I wasn’t sure that I would see any emergency room in a positive light because of the nature of emergency rooms in general, where demand is high and resources are low. Nurses and doctors have some of the most stressful jobs out …
I had a very bad experience, I had both my sons here 2yrs apart. My first experience having my first born was traumatic and has left a scar in my heart. It was the first time I was to give birth. Dr. Kim was very rude not respecting my …
Dr. Johnson B. Lightfoote was seriously one of the best doctors I’ve ever encountered in my life! He went above and beyond his duties as a doctor!!! The staff was awesome and the nurses were amazing! Truly my favorite hospitals to go to. I …
To the ICU, thank you. To the ER, thank you. You helped my dear Mother transition peacefully and with dignity. I’ll love you forever for how well you treated both my Mother and myself during this very difficult time. C396 was her room and final place before transitioning. I hope you read this.
I have spent so far 15 hours in the ER with my 82 year old mother. 8 hours in the waiting room and so far 7 hours in a room where she lyes in pain. It’s no wonder people die here. This has been the worst hospital I’ve ever been to. This is …
My sister and her family had an sever accident. They had been transfer from and ambulance. No room, No wheel chairs. We were siting outside for hours. Staff was kind and helpful but we waited over night to get test and results of the …
Before reading this! I am not trying to attack or speak horrible about this hospital. Purely, I want to share my past 3 experiences with this hospital. I have been here for my roommate, myself and a friend. Each time, the customer service …
On July 8, 2022 my husband suffered a stroke with a blood clot in his right side of his brain. He was taken to Pomona Valley Hospital by ambulance, he was treated quickly at the ER he was evaluated and taken to surgery. Both my husband and …
Had to come here for the ER (for a family member). They are extremely busy but the staff was nice. Great experience (for an ER visit).
HORRIBLE!!! Save yourselves the misery and do absolutely all that you can with your insurance to avoid this hospital. Beware of the maternity center which is a complete disaster. “Federal regulations”, “mandates”, and so called “laws” are …
I understand that hospitals are under pressure and very busy. But the issues we experienced here were just unacceptable and unethical. My father was here for two and a half weeks. He had convulsions, and then experienced dementia-like …
This past 3 months has been filled with ER Visits for my family and I. I am so pleased with the quickness of the staff when it came to my child having difficult breathing. I have never seen an ER staff move so quickly. And kindly. They were …
I don’t know why the reviews are so low. This hospital has been one of the best that I have experienced. From the staff to the nurses to the doctors, all have excellent manners. …