Porco Energy has been providing courteous dependable fuel service to families and businesses in Orange, Ulster, Sullivan, Dutchess and Putnam counties for over 60 years.
| Friday | 8AM to 12PM |
| Saturday | 8AM to 12PM |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
1455 Route 9W, Marlboro, NY 12542
(Translated by Google) I spoke since last week I only have 5% gas left and they do not answer …
Service is always excellent .
Always running out of propane and we are on auto .
They’re always very nice and always answer all of my questions
Top outstanding service! There always here when you need their service, that same day!
Still use Porco after many years. Great company that cares about the community
Absolutely dishonest company..existing customers carefully review your invoices for hidden “fees” and other such erroneous charges
I couldn’t be more please with this company. The staff is fantastic and have always been willing to work with me. Top shelf service!
Very good customer service and personable staff. Came out after a major snow storm to deliver and we were in a new home, coming to them as new customers. Very satisfied with this experience.
I ran out of oil, after almost running out of oil several times previous. Schedule deliveries and they don’t show up. They also don’t answer the phones.
Horrible customer service. Serious price gouging. Just received a bill from the for $1200.00 dollars for what I don’t know. Forget trying to call them, 2 days in a row on hold for 35 minutes. Horrible!!!!!
Very nice customer service. I canceled a service call mid-stream, but they ended up coming out anyways and replacing my regulator no charge, just in case it would become a problem later. Thank you.
There price per gallon for oil is a rip off compared to everyone around here. On top of that if you want to get into an agreement with them they do a credit check just to rip you off 75 cents more a gallon.
The girl who originally helped me set up the account was wonderful! That’s the only reason they get 2 stars. After that i keep having to deal with an older woman who is always rude. I hate this company
Porco used to be an amazing service but for the last year, every time I’ve tried to call I either wait for 30+ mins to order propane to heat my house or I leave a message and never get a call back. Idk what’s going on but I work 40+ hours …
Porco has my energy provider for the past 7 years. They are consummate professionals. Everyone I have dealt with @ Porco has been helpful and thorough. They are an integral part of my household team.
I am totally disappointed in regards to Porco Energy Corp…My family was denied a delivery in the freezing temperatures we have been experiencing not because of fuel shortage but because we didn’t pass a credit check to become a customer …
This is by far the ABSOLUTE worst company to buy fuel from in Orange County. They do NOT deliver when they say they will. Even when the temperatures are well below freezing they refuse to make a same day delivery. …
Very disappointed! I’ve been a porco customer for almost 6 yrs, they (the new owners) take your money and won’t fill your tanks for almost two weeks. The excuse I was given made no sense.
From the day we called to start service until now, the customer service has been perfect.
There was an issue with a payment and it was resolved within 24 hours! They did …
I just spoke with Sandra and helped me immediately
and went above and beyond for me. This is why I only deal with independent companies for they take that extra time to make customers happy. I can’t thank Jill …
I had ran out of propane I called for a refill and they said they would charge an emergency fee. . I had to go without a few more days because it was very expensive. To call propane I waited over an hour to talk with someone. 😵I’ll give 1 more try with this company .🙏 …
I have been using Porco for at least 10 years. They have helped me many times when I needed either service on my boiler (oil) or service and installation on my stove (propane). Porco’s staff is friendly and eager to assist when needed. I highly recommend Porco for all fuel needs.
If I could give them a zero, I would. After a long relationship, I am frustrated and moving on. After spending one hour and twenty minutes on hold this morning trying to get some help, that makes at least five total hours I have wasted on …
Called on monday. Its now Saturday still no fuel. Even better a few days of low temps. Nice one Porco. Way to look after your customers.
Ever since they were bought the service has bottom out.
Excellent customer service and staff!! We were low on propane and Porco scheduled me for a next day delivery while the company that I had dealt with over the years couldn’t come for another 10 days. On top of that, Porco gave me a better price! We are so pleased with them!
Office opens at 8 am, couldnt get anything but a full voicemail until 8:30. Super unprofessional set up here. …
I have been a customer of Porco for six years. While this particular survey was sent to me regarding my most recent service by Rich K, all my interaction with Porco has been positive. They are my propane provider and also installed a …
I was on automatic delivery last year – every single time they let me run out before coming to fill. The only time they came early was in the summer when we weren’t using the gas and charged delivery fees each time. Cancelled delivery – …
Fuel customers beware – frequent service failures in recent experience after nearly 35 years of ongoing relationship. No automatic delivery (empty fuel tank two winters in a row). No checking on pilot light status and propane-fueled …
This company is very unreliable. SO when I bought my house, I kept Porco because that’s who the builder used. Even though I had excellent credit and an American Express card on file in their office, I could not be signed up for automatic …
Confirmed by the dispatcher for heating oil delivery last week. Never showed up!
Never advised with any changes. …
I’ve used Porco for 26 years and have never been so disappointed as this past year. even on automatic delivery they let me run out of propane 3 times in the last 13 months. Once during the holidays with a house full of company, another time …
JUST GREAT PEOPLE!!
I just get home from the hospital and my tank was just 5% or lower maybe to get through the day. I call this morning and spoke to Cindy to place an order and …
Horrible service. I have yet to speak with anyone from the company to get a delivery or even a confirmation of the account that supposedly set up through the Parent company. They had the audacity to run my credit without real authorization …
All kinds of nonsense trying to get set up with Porco.
The previous owner of our home used Porco, so the tank was already there. So I …
Recent serviceman was professional & fixed my furnace fast. Thats only reason I give 3 stars.
I’ve been a customer for 7 years. Tanks already here when I bought my home & …
Incredibly frustrating to deal with. The previous owner of our house was using porco so we thought it would be an easy transition. We tried to set up the account, they wanted to run our credit. Odd but whatever. Didn’t hear anything back. …
I have been using Porco for a number of years and have had regular deliveries of oil. At least once a season they miscalculate when a delivery should be made and we run out of oil and have no heat. They are usually able to fill the tank …
Ran out of oil Friday night. A nice guy named Charlie came and put 30 gallons of oil in the tank and said it would last until Monday but someone would be here to fill the tank. When nobody came I called again. The answering service said it …
STAY AWAY FROM THIS COMPANY!
Over the years, getting charged and not being told what for. If that wasn’t bad …
I’m here to agree with everyone who has posted recently. This company used to be good, since Superior took over it’s a complete nightmare. “Auto-delivery” means the customer needs to call every time a delivery is needed. Billing is broken, …
My family had a terrible experience with Porco and I wish I had changed companies sooner. Over the 2.5 years we used Porco’s service, we ran out of oil several times while on auto-delivery and auto-pay! This past time was the final straw. …
I have been a customer for over 7 years I paid for an oil delivery in January between the driver and the office my check was lost. Last night I ran out of propane I called at 9:00am this morning was told that I would receive a call back …
Going to be changing providers. Every time i go to pay my bill they seem to be owned by a new company (major red flag) and up until a few years ago i never had to worry about running out of gas but now every winter i have to go about a week …
Do not do business with Porco Energy whose parent company is Superior Plus Energy. I had been a customer for 4 years, account always in good standing and on auto delivery. Have had to call for oil several times as I was in danger of running …