Want to rent a Dumpster or Drop Box? Call us today and discover WHY our service makes us the RIGHT choice! We service Commercial, Industrial and residential accounts. We serve Construction sites, Apartments, Restaurants, Business and all Portland residents. Call us today for FAST service 503-281-8736
| Friday | 7AM to 3:45PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 3:45PM |
| Tuesday | 7AM to 3:45PM |
| Wednesday | 7AM to 3:45PM |
| Thursday | 7AM to 3:45PM |
7202 NE 42nd Ave, Portland, OR 97218
Our garbage frequently gets missed. Everyone on street gets there’s done. Driver lies about already picking up or it not being out there. 2 weeks in a row now and supervisor not getting driver out to fix! …
Horrible customer service
Terrible. Garbage nazis.
Worst garbage company in the history of ever
It should be possible to give zero stars
Poor quality customer service.
Great Drivers
Very friendly
Reliable pickups. Quick response to requests.
Worst garbage collection company I’ve ever encountered.
Very bad customer service. I wish I could use a different service!!
If you have any other option for business trash service, take it!!!!
👍🏽 …
This is a horrible company! I’m not even a customer and had a horrific experience.
Garbage was out but driver did not pick up our garbage?!!
Whats up with only picking up trash every other week. That really not helping people
Inconsistent pick-ups. Poor customer service. Sloppy handling of trash and bins.
They have been wonderful for many years. Excellent service.
Always very easy for us to change pick up days. Thank you
The staff at Portland Disposal have always been courteous and kind to me.
Passed my pickup today. Had to call.
The customer service on the phone is ok, but the drivers are sub par man and not sure how this place stays in business
Good customer service seems to always clean up the messes very happy with my service
Fine service! Hard job to do. Impressed there’s still service on holidays. Thanks for all you do
We have them for commercial and residential. We have always been treated with respect when we need to talk to them.
Absolutely the rudest and most dishonest company I have ever had the displeasure of dealing with. I wish I had a choice.
Terrible, rude, dumps garbage on the ground, makes life harder rather than neutral or better. I’m going to go out and clean up the street now.
Super polite and efficient work people. I admire them
In 10 years of service I have never, not once, ever had a problem with this company. They have been great.
Always helpful in all my refuse needs. The staff is dedicated to solutions and are great community partners.
There is a woman who answers the phone and she is rude. But pick up service is great. Customer service sucks Im sorry!
I OWN AN AUTO REPAIR SHOP HERE IN PORTLAND. I HAD GARBAGE AND RECYCLING WITH THESE GUYS FOR YEARS. I HAD MY MOTOR HOME PARKED OUT FRONT NEAR THE CANS AND I NOTICED MY RV GETTING A COUPLE DENTS IN IT. I CAMPED OUT ONE NIGHT AND THE NEXT …
I have always had excellent interactions with PDR. From moving to change in service, has all been handled with professionalism.
Generally helpful and responsive. I’ve never had any problems and they have been reliable in my experience over the years.
They never pick my garbage or recycle. Always have to call them. Sometimes every week or every other week. Just sick of it.
Your Driver on North Lombard just screamed “a**hole at me for NO apparent reason… AFTER I stopped to let him back up into the middle of my lane. Apparently I didn’t slam on my brakes fast enough with my kid in the car? UNbelievable.
I have been a PD&R customer for over 7 years, and have found them to be responsive and reliable. They are also easy to get ahold of on the phone if I have a question.
The garbage drivers are nice and hardworking. But the front end is out of control rude and unhelpful.
Responsive via phone. Easy to schedule additional dumpster when needed. No complaints from me.
I’ve had service with them for 5+ years. Terrible customer service. Rude drivers in noisy trucks before 6am. I would pay more to use a different company if I could.
They will come empty our garbage out but haven’t emptied our recycling and its starting to pile up now…the bill is paid and all we have is a bill that isnt due for another week or 2….and like others have said there is garbage as well in our yard and on the streets they better take our recycling next week
The carriers for my area are great, If you follow the guild lines and pay your bill on time NO ONE should an issue.
Horrible company. They didn’t pick up my garbage for no reason, said they must have just missed it but they won’t credit my account. I have to pay anyway! How can I file an official complaint???
They don’t have an ability to schedule extra pickups throughout half of the month, they gave me a number to find a dump site which would require me loading bags of week old trash including ants into my car to bring it away, if it was my choice, id be changing companies by this afternoon.
they took over Weisenfluh’s service area… poor customer service, prima donna employees can’t dump a heavy can. wtf? if it were a larger can with the same weight or even more they could dump it. get a desk job…
This company has terrible customer service. I have to call them at least once a month to “remind” them they didn’t make their scheduled pickup. The city should revoke their contract with this company.
Leaves my cans blocking my driveway nearly every time. Can’t you put them back where I left them neatly for you to pick up. Also, PLEASE fix the squeaking brake pads! Every truck squeaks constantly around the neighborhood all morning starting at sunrise
Asked to verify I was not lying about trash can placement, asked to accept fraudulent charges, unprofessional in character, first time customer for only a month, incredibly disappointing
I hate these guys. There is ALWAYS an issue. Trashcan too heavy. Overcharging when I don’t have extra trash. No pickup saying they didn’t get payment. Ugh. So much better when we had Alberta Sanitary service.
These guys are probably the most dangerous drivers. I’ve almost got hit by their trucks. Speeding. Reckless driving. Wonder how these guys stay in business without killing anyone….
Didn’t pickup green recycle bin AGAIN!!!!! It’s swarming with maggot’s because this company didn’t pick it up LAST WEEK either. VERY unfriendly when you call and complain. And YES my garbage goes out the night before so I don’t miss p/u/.
It has become a company that only takes the carboard, does not empty the garbage dump, and only collects money. From 03/01/2021, it has become a company that empties garbage by calling by all means.
Seeing all the negative reviews compelled me to share my experience. I have had this service for over a decade and never once have they missed a pickup. I have needed to call from time to time and the service I have received was as expected and any issue resolved.
They always pick up the trash and the recycling. The only thing close to an issue I’ve had is one time the yard debris driver didn’t see my can on his way down the street so I ran out and caught him on his return trip. He did give me a hard …
They went above and beyond when we forgot to put out our bins. Came and grabbed, even though we were late! When a bin has been stolen, it was replaced immediately. Very responsive and friendly!
I have been dealing with this company for 20 years and they are still horrible. The customer service people are in helpful and regularly verge on rude. The pick up people regularly leave my cans so far out in the street that they get hit by …
Good folks–on the rare occasion when I’ve had a billing problem–like when my credit card expired and autopay choked–they were right on it. And in about eight years of service, I can’t recall a missed pickup.
This company should not be in business let alone be contracted by the city. Customer service, and the manager, (Nicole?) were laughably/tragically hands down garbage. Pun intended. The city needs to cancel the contract and replace them asap.
This company is horrible every time I call to discuss action coming home to left garbage or yard debris I am told how it is my fault the hauler can’t do his /her job correctly. …
Routinely miss recycling. IF we had an option would change in a moment.
Moved into my house in Sumner area, Feb 2005. They have always been professional and picked up my garbage. I drive around on garbage day and see trash everywhere due to home owners not following the rules…
You can always tell when their trucks have been on our street on pick-up day. It’s not because of the bins set at the curb the night before, it’s the garbage they leave in the street when dumping the bins.
Customer service is a flat out none with the office staff when you call them. Some of their drivers are good and other are bad and lazy. It seems too much for them to out of their trucks to assist.
I have had them for my disposal service for years! If you pay like a day late they threaten to close you account. I made my payment but it was off a little bit and they threaten to close my account. This is like the 10th time they have threaten to close my account over the past 10 years. This company is crazy. Not Recommended
I’ve watched for four weeks as Portland Recycling has thrown my bins agains my wooden fence continually causing the wood to splinter out. Last night I came home and found my fence broken through completely. I’ve called them and been …
Checked their website to find out how to place many broken down cardboard boxes. Says:”Cardboard – Flatten Be sure cardboard falls loosely from cart. It may be necessary to cut large pieces.” Did that, yet the recycling not taken. Called …
We’re stuck with these guys because our house is a rental. Twice in a row the driver has taken trash out of my can and dumped it on the lawn in front of the house. They also abuse the can so much the lid has broken and the wheels fell off. …
This is one of the worst companies operating in Oregon! Stupid and lazy workers. I had to chase the garbage truck down today when he didn’t want to get out of the truck and pick up several bags of extra garbage (because of Portland’s …
Monopoly on the business means they don’t care and it shows. When they missed our bin they said we can put out two extra bags for free. They charged me for both. They don’t care as long as they get their money. They over charge for their terrible service. I’d be better off going to the junk yard twice a month and pay half the cost.
I am so mad, I have had my yard derbies out for a month and they did not pick it up he never even got out of his truck to see if it was unloaded. I do relize one week there was a lot of snow and they did not pick it up because of that, but …
Just received a past due notice, that came without a bill in the mail. I always pay everything as it comes in and have not received anything therefore I guess I haven’t paid it. I tried to call in to talk to someone about setting up auto pay maybe, but the options always bring me back to the menu. Bad service.
They wouldn’t pick up my garbage because it was too heavy. I called the place during business hours and the girl I talked to was nice, intelligent and informative. She helped me and gave me a solution that wouldn’t cost me a bunch more …
Do not use this company especially property managers. Not reliable. Rude staff. they make messes everywhere and do not clean up. I actually got tired of this company so I cancelled them and switched to waste management for a property that I …
Horrible billing practices. Service was suspended but no written notice and bills had been paid online. Auto pay doesn’t work and the website payment system doesn’t work. It often shows a different amount that what is honestly due. The …
So it snowed on my collection day and they said that they’d collect the following day and to leave my recycling and yard debris out. The next day when I came home only my recycling was taken. I called in to ask why, and they had a message …
I’m perplexed by the negative comments, as long as you put out for them to pick up what you have paid for, they do it and respectfully. Perhaps the one’s complaining are the ones that overstuff their cans and expect them to make extra runs …
There are so many reasons that this company should be booted by Metro…where to start? When we had snow about 2.5 years ago…they were completly unwilling to pick up trash for 2 weeks…even when the snow melted into slush. The adjacent …
It’s shocking to get such consistently great and friendly customer service every time I call. Especially in a quasi-monopolized, utility type business. Really feels like a family operation in a good way. Keep up the good work.
Worst customer service ever bar none. I’ve had multiple cases where my garbage was not picked or my glass and when I call to inform them you get a snotty woman on the phone who just repeats herself and will not let you speak. Today for …
Portland Disposal provides superior service. Shoutouts to Peter and Nicole for going above and beyond in taking care of our neighborhoods. Thank you!
This company doesn’t know the meaning of customer service. I was taking out my recycle as a driver was going by. I get that he was picking up the other side of the street, but he passed 5 houses that had no recycling out (It was a holiday …
Although the care of MY garbage can after emptying has been poor to say the least, (I found my lid in the street, yet again, and this time it had been run over and is almost in two pieces!) when I called today to get a new can, from them, …
I am so pleased. We forgot to take our trash out for its pickup, which is terrible since it was so full! I called, and the woman, Nicole, who answered was incredibly helpful and professional. She scheduled a pick up of our bin the same …
They do not pick up my motor oil. Per Metro Recycling and the City of Portland Solid Waste people: “Motor Oil – in a see-through, unbreakable container, one gallon milk jug preferred, with a screw top lid. Place next to your recycling …
The worst of the worst.
My wife and I just moved into a new house a few weeks ago. Among the very first …
Meiling has been amazing! Just bought our first house and she was incredibly encouraging and thought about details I wouldn’t have thought about!
I have had service with this company for 18 years without a missed or late payment. I was unemployed for a while last year so I switched my service from every other week to once a month. After I had steady income again I switched back to every other week. They charged me $12.25 for switching more than once in a 12 month period.
Ordered service on a Friday. The lady on the phone was great. She told me service was active and pickup would be Monday. It was put out Sunday and passed by. This was a major inconvenience.
Monopolies should be illegal. I had my can out the night prior, but when it was not picked up, I thought it was a delayed schedule due to the prior holiday. So I waited. Next week, no pickup so I called. I made sure I did not raise my …
I’ve found the Portland Disposal and recycling people to be friendly and helpful, and had almost no glitches with garbage, etc. pick-up. I wonder why others’ experiences are so different? They’re patient with me even though I never seem to …
Horrible customer service. One of my blue recycling bins was stolen in the middle of the night so we called them to get a replacement. They said they would replace it during the next service pick-up but never did. So I called them and after …
Garbage collection missed my entire block on Christmas week. They were then closed until Tuesday. When I called Tuesday, I was told that unless I notified them within 48 hours I have to wait 2 weeks for my next pick up. Apparently I was …
I really haven’t had any problems with Portland disposal. Recently, I found my housemate had fallen behind on the trash bill which was supposed to be his responsibility. They had sent me a shut off notice, and my next paycheck fell outside …
Great company to work with 🙂 I had a big refractory job and after jumping through some City material testing hoops Portland Disposal was great about coming out to replace my dumpster right when I needed them to. They were accommodating, fair, and worked with me on placement when I needed that all changed up. Thank you
Truly the worst in Portland. It’s so sad when we don’t have a choice about garbage service in Portland. The drivers are generally great, but the office staff is out of control rude, and so unlike many other great services in Portland. When that’s the case it’s typically a management issue. Unhappy employees = rude employees.
Terrible customer service, poor website and autopay design and implementation. Multiple weeks of not picking up my garbage for non-payment without notifying me of the fact. I call in to find out why I’m not getting my service, but nobody …
I’ve honestly never thought about reviewing the garbage company, but jumped online and saw they only had 2 stars! I’m figuring people only take the time to review after they’ve had an issue and they’re super mad…. but I’ve found Portland …
Dumpster Rental was great.
I am totally happy with our weekly service from Portland Disposal so when we had a large amount of construction debris from a house remodel I called them. …
The customer service is just awful – rude and confrontational. I only had some problems with my actual garbage pickup like them missing my yard debris and such. In general the garbage pickup was acceptable. So, here is the deal – hope your …
We recently moved into a new neighborhood in SE and subsequently have a lot of extra cardboard boxes to recycle. We called the company last week to arrange for an extra pick up, a service offered by our old garbage company. They told us to …
Awful awful awful. If I had another option I would take it in a heartbeat. In the last year their drivers have failed to pickup our trash/recycling at least 5 times. The office closes at 345pm on Friday (what a joke, right?) and we have …
Straight up the worst company I have Ever done business with. I’ve owned my home for over 10 years and had nothing but issues with them. Recently I was met the morning following my garbage pickup with garbage on my lawn and street next to …
Trash is not one of those things we think a great deal about, but here in Portland we are blessed to have a thorough waste management plan. I had PD&R for 5 years when I lived in St. Johns, always timely pickups, never noisy before dawn, …
Would give ZERO nilch nil no stars if that was possible. This company is terrible and doesn’t care at all about customers. And worse, you’re forced to have to deal with them via City of Portland. I echo other reviewers and SHAME on you …
Terrible customer service. Incompetent office staff.
(the guys who actually pick up the garbage are great, though) …
The owner is a cranky old woman who doesn’t hold herself or her employees accountable. Don’t use this service because your needs won’t be met and she’ll argue with you every chance she gets because she thinks her company can do no wrong. …
This company is the worst but they have a monopoly so there is no other option! Numerous times a year I have to call because drivers just skip our street or house. This time the driver decided that our recycling bin had insulation in it …
I had a problem with a problem with pickup of recycling. I called to have my complaint recorded and was hung up on by the person on the other end. …
I’ve not ever had a problem with Waste Management. They are on time and have never missed a pickup. I try to put my bins in order so they can pick up easily, or at least I think I do, bc I can only imagine some of the situations that occur for them on the daily. They also have very responsive pleasant customer service reps.
Portland Disposal and Recycling’s service is not very reliable for consistence garbage pickup. And when their employees don’t pick up the garage you have to what until the next scheduled day. They will tell you “You won’t be charges for …
Great customer service with a reliable and straight forward weekly pick-up schedule. Highly recommend! …
This company excels at customer disservice, if you’re looking for the rudest, most cantankerous bunch of lazy, dishonest, and unaccountable people to do your trash, people who love trash so much that they model their business practice and …
Our garbage pick-up service was missed twice in a row, but the representative claimed it was not set out (which she also claims was “documented” by the driver. When asked to see the documentation, she refused to provide it.) She was …
Just another company you are forced to use. Terrible service, but you’re stuck with them as there’s no way to switch or even file an effective complaint.
After 15 years of excellent service and no missed collections from our previous provider ( Greutter Sanitation ) ,who sold the business to Portland Disposal, I have had four missed collections in as many months. Super frustrating and at a loss as I dont get to choose my provider.
Generally a poor company with poor service. I have used them (because we have no other option) for the last 17 years and I’ve had several issues with them over the years and recently I ordered a dumpster and paid for it but it never …
Family-owned business used to mean something. These guys are lousy at customer service. Including rental, small-business, and personal house I have at least 5 accounts with them. Twice now, our accounts have been shut off b/c autopay wasn’t …
Just a homeowner forced to use them. I’ve had many issues with them (passive aggressive notes about extra bags which the website details a process for, followed by intentionally dumping my trash/recycling all over my driveway in the rain, …
I am happy with our dumpster rental. Fast service and I enjoy working with a local company. I will definitely use them again. …
Their team is the best! I’ve had to call a couple of times (new service, change of garbage can) and the person who helped me was absolutely wonderful. I never thought I’d be laughing on a call with the garbage company, but it was the …