Potomac Urology is an expert urology practice committed to providing the highest quality care to patients throughout the Northern Virginia … See more
Read MoreFriday | 9AM to 5PM |
Saturday | Closed |
Sunday | Closed |
Monday | 9AM to 5PM |
Tuesday | 9AM to 5PM |
Wednesday | 9AM to 5PM |
Thursday | 9AM to 5PM |
1800 N Beauregard St Ste 300, Alexandria, VA 22311
Very easygoing, made sure I understood everything
Potomic Urology was friendly, explained good info, and provided RX service with reasonable cost.
Sadie Iman deserves five stars. She is very compassionate, gentle, and she cares about her patients. She get her patients in, provide the medical service and release them in a timely manner. No long waiting time.
Kevin is incredibly knowledgeable and competent. He provided excellent care with obvious care and concern. I would recommend him to anyone.
Dr Wong and his staff are very friendly and professional in their duties and treat their patients in a very respectable manner. Would definitely recommend to others.
He is very patient oriented; speaks in a manner you can understand. Answers all your questions and puts you
at ease.
worked closely with me and explained my condition and reviewed the pros and cons for treatment
Totally professional in every respect.
The office personnel has always been helpful
Very Profesional, knowledgeable and extremely personable.
Kevin Reid made injections and procedures simple. He’s very knowledgeable and easy to work with. Make the right choice by choosing Kevin. AA
I was very impressed with Dr. Desai’s communication skills. He explained all the options available to treat my problem. He listened patiently to my questions and answered them all satisfactorily.
Sadia is very calm and thorough with her explanations. It makes
Me relax and listen to my dads issues. My dad is hard of hearing and she repeats herself for him and is always patient. …
Fast attentive listening service.
Cannot thank you enough
Mr. Davis
Excellent service!
Dr Kline is great!!!
New patient waited in exam room for 1 hour for a 5 minute chat….
Excellent service!
Very informative
Very professional and efficient staff.
Great!!!
I went to an appointment and am very disappointed in the preparations for my visit.
Great Doctors.
Very professional!
Pleasant visit, seen promptly, good staff.
Please do not waste your time going to this clinic, if you are sick , this place will make you sicker .
Very professional and understanding.
Handled professionally. Was clear with recommendations and follow up actions.
Dr. Klein is a really good Urologist. Staff is also very pleasant.
He is very professional and cares about his patients
Great and excellent doctor. Highly recommend.
Dr.Klein is an excellent doctor
All the doctors and nurses are very nice and professional.
Went to scheduled doctor appointment only to be told all doctors are at a convention meeting,they should’vecalled me to reschedule it,billed my insurance $519.00 for a nurse practitioner and was told to make another appointment so doctor …
Awesome doctors and staff
Very tentative to my situation…provided a way forward and eased my fears
Extremely professional urology administration.
Great doctor who spends time explaining any procedures and or medications
Two weeks ago I found myself at the ER in horrible pain from what I found out was Kidney stones…. I was referred to Potomac Urology Dr Kline….. I have nothing but good things to say about the team and entire process of having them remover!!! Kudos
Bad service in this facility. The staffs, the doctors and Billing office all are unskilled and bad behavior. Going there was waste of my time. Find another facility. I would give 0 zero star.
A very well run office and kind and caring staff. I have had nothing but excellent care from the Doctors on staff. I highly recommend them.
(See my comments on the previous page of the survey.)
Excellent teamwork. Excellent bed side caring /info .
I couldn’t find ZERO star to select it . It’s a corruption clinic its purpose to make money and conduct business with labs . I was taking antibiotics that any urine test would be invalid . This what other clinic advised me after Potomac …
Patient, thorough and good listener
Hello,
Poor service and management, do NOT waste your time and money, specifically with Dr. Yousef Salem. …
The worst is going place in the world. I have been calling for 4 weeks to schedule a procedure and still they have not returned my calls. Dr Salem is great but the front office is terrible.
My cystoscopy was very well done with a minimum of discomfort
and quite quickly !!!
Extremely professional. In every way. And obviously an extremely talented and dedicated surgeon. I could not have asked for more.
Good service and my doctor is John Klein,Md
I am taking Treatment from 2017. Best doctor
Potomac Urology is well known for their A+ patient relationships and most importantly, expert care.
Dr Wong listens carefully to what I have to say and gives me good advice
The Potomac Urology in general & Doc P specifically excellent & efficient service. Glad I started going there!
Excellent physician. The outcomes have been excellent. The man knows what he is doing.
Very efficient and professional service.
Worst customer service, i have been asking for a first time appointment for three weeks and they are not capable of even answering emails. If doctors allow that customer service I cant imagine they are good in what they do. Trying out another practice instead
Very professional.
Highly skilled doctor
Explained everything, very honest
The meds Dr Desi tested on me did the job in cutting down on my nightly wakeups to pee and gave me an RX to continue using. I told him about another possible problem and he said if it continue to come back to see him I am very happy with the services I have received from them.
After landing myself in hospital from not seeking medical help for my long-running problem with BPH (inadequate hydration leading to bladder infection and stoppage), Dr Klein took my case. Got rid of the infection, had the urolift …
Great care by Dr. Klein.
I have great confidence in Dr. Klein. That confidence has always been well justified.
Had an appointment at 10:30 for a blood draw today. I was told it HAD to be done by 11 am. I sat in the waiting room for 21 minutes watching people called back who had minutes before checked in. There was no way I would meet the 11am deadline. Waisted an entire morning.
My appointment with the doctor was great.
I am a Nurse Practitioner and I warn you this practice lacks ethics and management. If you want your x-rays, scans and labs to be handled as very important diagnostic tests this is not the place to be. If you want your scans to get lost in …
Professional and personable. Well educated and informative.
Dr. Wong is so friendly, professional, and efficient.
This is the worst place by far.
I went to this place for check up on Tuesday. Did my test and was told that I would be informed in one or two days. After a week, didn’t hear anything! I called …
Multi-year long patient of this practice, with numerous interactions and invasive surgeries. There wasn’t a single interaction or patient contact moment that wasn’t plagued by inefficiencies, ineffective treatment, or simply a lack of …
Upon entering this doctors office, I did not know what to expect, but quickly realized the staff was very pleasant! Diana at the front desk was very professional and was able to answer all of my question. Dr. Pratik Desai was very …
Why does a 9.00 am appointment need a one hour wait?
He was patient and understood my concerns. To which he gave me detailed explanation and next follow up. …
I concur–this place is horrible. Good luck getting through. If they call you and you miss their call, you may be on hold for 30 minutes with still no guarantee of getting through to a live message. And–their record says, “leave us a …
I wasn’t really impressed with this office. The girls behind the desk really were not working together. They seemed to want to do the same thing. They gave me 2 clip boards to fill out and they both wanted to do my insurance information. …
Such a great team. From the time I checked in with the receptionist to the time I they wheeled me out to my car was such a great experience!
Worst customer service I have ever witnessed! The Alexandria staff was late to open the three times that I visited. On my first visit, I got a blood test, and the assistant scheduled me for a follow up to get the results. When I went in …
Switch my father to this group because his previous urologist passed away. It has been the biggest clown show ever. No one ever returns calls or fills medication when needed. After 3 months I have completely given up on the group and will find a Urology group that somewhat cares for their patients.
Very friendly staff. Dr. Wong was very thorough and efficient. He answered all of my questions and put me at ease.
I was skeptical about this office when I was referred by my PCP and read these reviews but my experience so far has been EXCELLENT. Some examples: …
If you get sick and you need them to help you.
They will ask you to wait 5 days to be seen according to their COVID-19 policy!!! …
The first time I visited this company they told me that I had to have minor surgery.
I had the surgery scheduled a month ago for October 24th , They also told me …
I cannot recommend this practice to anyone. While I was under their care it was detrimental to my health. Since finding a urologist in Fairfax I am so grateful to be back to good health.
Worst place ever. My son had an appointment there this morning. We showed up and he was told at the front desk that they did not take medicaid. The strange thing about this is when he was referred from his family doctor to this place, I …
Well organized office with helpful staff and outstanding Physicians.
The Doctor is fine it’s the Telavisit that’s the joke. If a person doesn’t get a hold of you before your telavisit to get your payment (copay) you will not get a telavisit link there for you miss your appointment. Then when you call in …
He listened to my issues and explained what possible procedure will be.
I had a great experience getting a vasectomy at this place. Dr Salem was quick and painless, about as good as such a procedure could be!
I like the way Dr. Klein listened to me. We had non-rushed conversations about my symptoms and treatment options.
I went several years ago and only remember it was a very long wait. Now apparently I have an appointment scheduled. I never scheduled an appointment. I called them to let them know they had the wrong person. The lady asked if she could …
For Dr. Salem: Always listens and answers questions, follows up quickly, explains findings and options for care with recommendations for treatment. Caring, friendly, professional demeanor.
Excellent staff and service! Patient since 2005.
Kind caring knowledgeable doctor and great helpful support staff.
Dr. Jeffrey Wong is good licenser to his patients. It was good and very informative experience .
I was quite nervous about the procedure. Dr. Wong was very cordial reviewing my situation and that made me feel calm. Of course, I was very relieved with the findings of the examination.
We are very happy with the care we are getting from Dr. Gandhi and would recommend him to anyone looking for a urologist.
The one star is for the billing manager (K. Pope) who will mess up the patient’s insurance, will never answer your calls even if you leave voicemails and will never reply to your email even if you follow up. She is such a rude, …
Dr Wong is an excellent Urologist, I’ve trusted him over the years
What an experience. As soon as the Doctor came into the room, I immediately felt like I was being rushed and had to hurry with my questions and concerns. From start to finish I believe I was in the room for 3 maybe 4 min. I left this …
He took time to explain details of our concern and it was very much appreciated.
Appointment reminder all the way through the whole process I would consider going NOWHERE ELSE! You guys are just absolutely tremendous! Thank you for all you do to keep “us old timers” healthy
Staff was very nice and knowledgeable. Dr DeSai was very nice. he took time to ask questions and answered my questions. Explained things well.
Was told to keep waiting and keep waiting, only for the Doctor to misread results and endanger me. Setting me up to fail.
Dr Klien was friendly, through, and highly professional. Outstanding experience.
I have been a patient of Dr. Gandhi’s for almost 10 years. He is highly skilled, patient and a good listener. He is always looking out for me and I have the highest degree of trust in his advice and council. If you are challenged by urological issues, look no further than Dr. Gandhi.
Dr. Wong provided excellent urological care for my 90 year old father.
Dr. Wong…a breath of fresh air….understood my concerns and immediately acted on them!
This office needs a huge communications overhaul. They should understand just how important it is to keep in touch with chemotherapy patients. They should be reaching out, but instead they don’t even return phone calls. …
Professional, knowledgeable and very supportive. Great staff and, in my case, zero waiting time.
Very unorganized company. Front desk scheduled me to the wrong location at the national harbor. Went to the correct clinic, made a complaint that i had to pay for parking at the wrong location they gave me. they told me they will relay the …
Ease of contact with physician, rapid lab results, pleasant and helpful front desk, over all very professional.
Dr.Pratik Desai is a very caring and knowledgeable Physician. His entire staff at Potomac Urology (Alexandria),are both friendly and extremely professional. The thing that sets Dr. Desai apart from other specialists,is that he always takes …
My experience with Dr. Pratik Desai and his team at Potomac Urology has been wonderful. He quickly diagnosed my condition and chose the right course of treatment for me. They even got me funding for meds I could not afford and continue to …
They always make sure I am fully aware of the situation and explain how to deal with it.
Very professional, knowledgeable and helpful from check in to check out. Dr. Klein was easy to talk to and conveyed an action plan that was understandable and will help me moving forward.
Dr Klein is a great doctor. He listens to you and offers good care, however his staff and nurses are lazy and do not care about patients, their medical reports, and appointment times.
He is an excellent doctor and explained everything about the procedure he will be doing.
I was referred by my primary care physician to Dr Wong and I understand why.He will explain to you in a very simple way for us to understand what’s going on .He will also give you different options to make your decisions. I feel very …
Dr. Wong was recommended by my primary care, and now I understand why. First consultation he went thru procedure, all questions answered very professionally. Surgery was scheduled promptly. The procedure went very smoothly , he informed me …
Everyone in the office is always very friendly and efficient. My husband came for a lab test and the technician was extremely helpful during the procedure.
Dr. Desai is well informed about advances in urology, particularly options for treatment of conditions without long-term use of prescription drugs. He has an easy way with patients and a good staff. I am very pleased with this practice.
Dr. Jeffrey Wong is an outstanding physician! I’m glad I went to him.
Dr. Desai is both encouraging and caring. Grateful for his patience in explaining in layman’s terms what is otherwise difficult to understand.
Just stopped in for blood work (PSA). Visit was prompt and professional. Staff was polite and knowledgable.
Dr.Pratik Desai’s team literally saved my life
Great practice, great staff.
Dr Desai is wonderful. While performing a very long surgery on my husband, he made sure I was updated & informed with the progress all during the procedure. He has been very helpful & informative during this process. I tend to ask a lot of …
My husband and I went for an appointment looking for a 2nd opinion. Dr Wong is a very respectful and knowledgeable physician who listened to my husband’s concerns about his health issue. He discussed every possible aspect of my husband’s …
Dr Wong is an excellent provider who explains all the details of my care. I highly recommend him.
We met Dr. Klein during my dad’s hosptial stay. He’s been having prostate issues for years. We had not been happy with his care. Dr. Klein came in and was so personable and knowledgeable. He answered all questions and was very accessible. …
This is my second and final review on Dr. Desai who easily cured a lingering problem which had vexed me for over year. I believe after visiting two other urology practices in the last five years, looking at numerous others on the internet, …
Dr Alok Desai, is awesome!!!! I went to see 3 other drs before him and they did not alíviate my pain nor treat my problem. His diagnose was accurate and promptly the symptoms got better. I am a different person now. I will definitely …
We liked Dr. Desai. He was our 1st choice and wish we’d waiting for an opening to hold all our visits with. But, we did not like the poorly utilized patient portal, billing practices, and communication technique of the physician we were …
My wife and I were very impressed with Dr. Gandhi. He made us feel very comfortable. Dr. Gandhi checked all the boxes. I hope he performs my procedure. Thanks
Very professional and friendly. I felt very relaxed with him. Here is a perfect replacement for Dr. Yousef Salem who retired in June.
Dr Desai is the best! He is kind, patient and is a true professional. Above all else he is a great doctor, his fund of knowledge is superior.
I appreciated how Dr Ghandi came into the exam room with perfect recall of my history and how he thoroughly explained everything. Very friendly and he seemed to go out of his way to take care of me.
Doctors are good, staff is bad. EMS busted into the doctors office in the middle of my vasectomy. Then the discharge instructions were poor. I was told to keep the lab order and turn it into a lab for testing that’s covered by my insurance. …
When I last had an appointment with Dr. Desai I was very concerned about telling him that I had not done the prescribed routine I was to do. Then I settled down because he was so understanding and helpful that I am determined to go forward! So very much appreciated!
Terrible experience of my life please refer to yelp reviews. Rosie And MP very unprofessional and will try and steal your money. The reviews they have online are fake.
Dr Wong is great. Listens to your questions and gives clear answers. I never felt rushed.
Dr. Klein and his staff are top notch. Very professional. Dr. Klein is very capable and is considerate of the patient’s concerns.
Dr. Malhotra was thorough in is examination and the explanation of visuals. He gave me several options to address my condition, mostly nonsurgical.
I became a patient at Potomac Urology after my long-time Urologist retired. I was referred to Dr. Wong by my Primary Care Doctor and have been very satisfied with the quality of care and attention to my issues since starting my visits. …
Dr Mahotra was very professional, technically competent and empathetic. Most importantly he successfully resolved my complaint.
Dr. Wong is outstanding in all respects.
He’s very thorough in his initial exam and gives definite possible solutions.
Family member is a patient of Dr. Shawn Marhamati and has visited the Alexandria VA office. There is a additional new location for Potomac Urology. 251 National Harbor Boulevard Ste 400A National Harbor, MD 20745. …
I see Dr. Gandhi at this practice and he is easy to talk to in straightforward terms. He understands my concerns and wants to help correct them. What else could you ask for?
My wife is a retired physician who practiced in Northern Virginia and teamed with Dr. Desai when the patient needed their expertise. Four years ago, I had an elevated PSA and the only urologist that my wife would let me see was Dr. Desai. …
Dr. Shawn Marhamati is a great doctor! A good listener and is very smart. The experience he has makes you trust him in which decision to make! He cares about your well-being and your health. Thank you dr. Marhamati for being a kind doctor!
Nabil
I got treatment in this clinic since 2012 . My care provider is Dr. John Klein, he is the best. Ten years in monitoring my cancer and provide me with instant treatment and care. Thank you Dr. Klein.
Dr. J. Wong is very competent and discussed my treatment plan in clear and concise language. I also liked that he used a scribe because it made me feel that Dr. Wong was focusing on me, the patient, and not on the laptop.
It goes without saying that Dr Klein is a highly skilled surgeon. Beyond that, he is patient and compassionate when answering my questions and allaying my fears. My rapid recovery is a direct result of his skill and experience with this procedure.
Dr. Klein will honestly explain your condition and the available options of treatment. He takes the time to listen and answer all your questions. I have been extremely satisfied with the referral to Dr. Klein for my evaluation, surgery and post surgery follow up.