Potomac Urology

Health & medical, Potomac Urology

Potomac Urology is an expert urology practice committed to providing the highest quality care to patients throughout the Northern Virginia … See more

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Potomac Urology Contact Details

  • 1800 N Beauregard St Ste 300, Alexandria, VA 22311
  • 703-680-2111
  • Friday 9AM to 5PM
    Saturday Closed
    Sunday Closed
    Monday 9AM to 5PM
    Tuesday 9AM to 5PM
    Wednesday 9AM to 5PM
    Thursday 9AM to 5PM
  • https://potomacurology.com/
  • Facebook, Twitter, Linkedin

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Potomac Urology Reviews ( 151 )

  1. Sadie Iman deserves five stars. She is very compassionate, gentle, and she cares about her patients. She get her patients in, provide the medical service and release them in a timely manner. No long waiting time.

  2. I was very impressed with Dr. Desai’s communication skills. He explained all the options available to treat my problem. He listened patiently to my questions and answered them all satisfactorily.

  3. Sadia is very calm and thorough with her explanations. It makes
    Me relax and listen to my dads issues. My dad is hard of hearing and she repeats herself for him and is always patient. …

  4. Went to scheduled doctor appointment only to be told all doctors are at a convention meeting,they should’vecalled me to reschedule it,billed my insurance $519.00 for a nurse practitioner and was told to make another appointment so doctor …

  5. Two weeks ago I found myself at the ER in horrible pain from what I found out was Kidney stones…. I was referred to Potomac Urology Dr Kline….. I have nothing but good things to say about the team and entire process of having them remover!!! Kudos

  6. Bad service in this facility. The staffs, the doctors and Billing office all are unskilled and bad behavior. Going there was waste of my time. Find another facility. I would give 0 zero star.

  7. I couldn’t find ZERO star to select it . It’s a corruption clinic its purpose to make money and conduct business with labs . I was taking antibiotics that any urine test would be invalid . This what other clinic advised me after Potomac …

  8. The worst is going place in the world. I have been calling for 4 weeks to schedule a procedure and still they have not returned my calls. Dr Salem is great but the front office is terrible.

  9. Worst customer service, i have been asking for a first time appointment for three weeks and they are not capable of even answering emails. If doctors allow that customer service I cant imagine they are good in what they do. Trying out another practice instead

  10. The meds Dr Desi tested on me did the job in cutting down on my nightly wakeups to pee and gave me an RX to continue using. I told him about another possible problem and he said if it continue to come back to see him I am very happy with the services I have received from them.

  11. After landing myself in hospital from not seeking medical help for my long-running problem with BPH (inadequate hydration leading to bladder infection and stoppage), Dr Klein took my case. Got rid of the infection, had the urolift …

  12. Had an appointment at 10:30 for a blood draw today. I was told it HAD to be done by 11 am. I sat in the waiting room for 21 minutes watching people called back who had minutes before checked in. There was no way I would meet the 11am deadline. Waisted an entire morning.

  13. I am a Nurse Practitioner and I warn you this practice lacks ethics and management. If you want your x-rays, scans and labs to be handled as very important diagnostic tests this is not the place to be. If you want your scans to get lost in …

  14. This is the worst place by far.
    I went to this place for check up on Tuesday. Did my test and was told that I would be informed in one or two days. After a week, didn’t hear anything! I called …

  15. Multi-year long patient of this practice, with numerous interactions and invasive surgeries. There wasn’t a single interaction or patient contact moment that wasn’t plagued by inefficiencies, ineffective treatment, or simply a lack of …

  16. Upon entering this doctors office, I did not know what to expect, but quickly realized the staff was very pleasant! Diana at the front desk was very professional and was able to answer all of my question. Dr. Pratik Desai was very …

  17. I concur–this place is horrible. Good luck getting through. If they call you and you miss their call, you may be on hold for 30 minutes with still no guarantee of getting through to a live message. And–their record says, “leave us a …

  18. I wasn’t really impressed with this office. The girls behind the desk really were not working together. They seemed to want to do the same thing. They gave me 2 clip boards to fill out and they both wanted to do my insurance information. …

  19. Worst customer service I have ever witnessed! The Alexandria staff was late to open the three times that I visited. On my first visit, I got a blood test, and the assistant scheduled me for a follow up to get the results. When I went in …

  20. Switch my father to this group because his previous urologist passed away. It has been the biggest clown show ever. No one ever returns calls or fills medication when needed. After 3 months I have completely given up on the group and will find a Urology group that somewhat cares for their patients.

  21. I cannot recommend this practice to anyone. While I was under their care it was detrimental to my health. Since finding a urologist in Fairfax I am so grateful to be back to good health.

  22. Worst place ever. My son had an appointment there this morning. We showed up and he was told at the front desk that they did not take medicaid. The strange thing about this is when he was referred from his family doctor to this place, I …

  23. The Doctor is fine it’s the Telavisit that’s the joke. If a person doesn’t get a hold of you before your telavisit to get your payment (copay) you will not get a telavisit link there for you miss your appointment. Then when you call in …

  24. I went several years ago and only remember it was a very long wait. Now apparently I have an appointment scheduled. I never scheduled an appointment. I called them to let them know they had the wrong person. The lady asked if she could …

  25. For Dr. Salem: Always listens and answers questions, follows up quickly, explains findings and options for care with recommendations for treatment. Caring, friendly, professional demeanor.

  26. I was quite nervous about the procedure. Dr. Wong was very cordial reviewing my situation and that made me feel calm. Of course, I was very relieved with the findings of the examination.

  27. The one star is for the billing manager (K. Pope) who will mess up the patient’s insurance, will never answer your calls even if you leave voicemails and will never reply to your email even if you follow up. She is such a rude, …

  28. What an experience. As soon as the Doctor came into the room, I immediately felt like I was being rushed and had to hurry with my questions and concerns. From start to finish I believe I was in the room for 3 maybe 4 min. I left this …

  29. Appointment reminder all the way through the whole process I would consider going NOWHERE ELSE! You guys are just absolutely tremendous! Thank you for all you do to keep “us old timers” healthy

  30. I have been a patient of Dr. Gandhi’s for almost 10 years. He is highly skilled, patient and a good listener. He is always looking out for me and I have the highest degree of trust in his advice and council. If you are challenged by urological issues, look no further than Dr. Gandhi.

  31. This office needs a huge communications overhaul. They should understand just how important it is to keep in touch with chemotherapy patients. They should be reaching out, but instead they don’t even return phone calls. …

  32. Very unorganized company. Front desk scheduled me to the wrong location at the national harbor. Went to the correct clinic, made a complaint that i had to pay for parking at the wrong location they gave me. they told me they will relay the …

  33. Dr.Pratik Desai is a very caring and knowledgeable Physician. His entire staff at Potomac Urology (Alexandria),are both friendly and extremely professional. The thing that sets Dr. Desai apart from other specialists,is that he always takes …

  34. My experience with Dr. Pratik Desai and his team at Potomac Urology has been wonderful. He quickly diagnosed my condition and chose the right course of treatment for me. They even got me funding for meds I could not afford and continue to …

  35. Very professional, knowledgeable and helpful from check in to check out. Dr. Klein was easy to talk to and conveyed an action plan that was understandable and will help me moving forward.

  36. Dr Klein is a great doctor. He listens to you and offers good care, however his staff and nurses are lazy and do not care about patients, their medical reports, and appointment times.

  37. I was referred by my primary care physician to Dr Wong and I understand why.He will explain to you in a very simple way for us to understand what’s going on .He will also give you different options to make your decisions. I feel very …

  38. Dr. Wong was recommended by my primary care, and now I understand why. First consultation he went thru procedure, all questions answered very professionally. Surgery was scheduled promptly. The procedure went very smoothly , he informed me …

  39. Dr. Desai is well informed about advances in urology, particularly options for treatment of conditions without long-term use of prescription drugs. He has an easy way with patients and a good staff. I am very pleased with this practice.

  40. Dr Desai is wonderful. While performing a very long surgery on my husband, he made sure I was updated & informed with the progress all during the procedure. He has been very helpful & informative during this process. I tend to ask a lot of …

  41. My husband and I went for an appointment looking for a 2nd opinion. Dr Wong is a very respectful and knowledgeable physician who listened to my husband’s concerns about his health issue. He discussed every possible aspect of my husband’s …

  42. We met Dr. Klein during my dad’s hosptial stay. He’s been having prostate issues for years. We had not been happy with his care. Dr. Klein came in and was so personable and knowledgeable. He answered all questions and was very accessible. …

  43. This is my second and final review on Dr. Desai who easily cured a lingering problem which had vexed me for over year. I believe after visiting two other urology practices in the last five years, looking at numerous others on the internet, …

  44. Dr Alok Desai, is awesome!!!! I went to see 3 other drs before him and they did not alíviate my pain nor treat my problem. His diagnose was accurate and promptly the symptoms got better. I am a different person now. I will definitely …

  45. We liked Dr. Desai. He was our 1st choice and wish we’d waiting for an opening to hold all our visits with. But, we did not like the poorly utilized patient portal, billing practices, and communication technique of the physician we were …

  46. My wife and I were very impressed with Dr. Gandhi. He made us feel very comfortable. Dr. Gandhi checked all the boxes. I hope he performs my procedure. Thanks

  47. Dr Desai is the best! He is kind, patient and is a true professional. Above all else he is a great doctor, his fund of knowledge is superior.

  48. I appreciated how Dr Ghandi came into the exam room with perfect recall of my history and how he thoroughly explained everything. Very friendly and he seemed to go out of his way to take care of me.

  49. Doctors are good, staff is bad. EMS busted into the doctors office in the middle of my vasectomy. Then the discharge instructions were poor. I was told to keep the lab order and turn it into a lab for testing that’s covered by my insurance. …

  50. When I last had an appointment with Dr. Desai I was very concerned about telling him that I had not done the prescribed routine I was to do. Then I settled down because he was so understanding and helpful that I am determined to go forward! So very much appreciated!

  51. I became a patient at Potomac Urology after my long-time Urologist retired. I was referred to Dr. Wong by my Primary Care Doctor and have been very satisfied with the quality of care and attention to my issues since starting my visits. …

  52. Family member is a patient of Dr. Shawn Marhamati and has visited the Alexandria VA office. There is a additional new location for Potomac Urology. 251 National Harbor Boulevard Ste 400A National Harbor, MD 20745. …

  53. I see Dr. Gandhi at this practice and he is easy to talk to in straightforward terms. He understands my concerns and wants to help correct them. What else could you ask for?

  54. My wife is a retired physician who practiced in Northern Virginia and teamed with Dr. Desai when the patient needed their expertise. Four years ago, I had an elevated PSA and the only urologist that my wife would let me see was Dr. Desai. …

  55. Dr. Shawn Marhamati is a great doctor! A good listener and is very smart. The experience he has makes you trust him in which decision to make! He cares about your well-being and your health. Thank you dr. Marhamati for being a kind doctor!
    Nabil

  56. I got treatment in this clinic since 2012 . My care provider is Dr. John Klein, he is the best. Ten years in monitoring my cancer and provide me with instant treatment and care. Thank you Dr. Klein.

  57. Dr. J. Wong is very competent and discussed my treatment plan in clear and concise language. I also liked that he used a scribe because it made me feel that Dr. Wong was focusing on me, the patient, and not on the laptop.

  58. It goes without saying that Dr Klein is a highly skilled surgeon. Beyond that, he is patient and compassionate when answering my questions and allaying my fears. My rapid recovery is a direct result of his skill and experience with this procedure.

  59. Dr. Klein will honestly explain your condition and the available options of treatment. He takes the time to listen and answer all your questions. I have been extremely satisfied with the referral to Dr. Klein for my evaluation, surgery and post surgery follow up.

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