(Translated by Google) Personally, it is not very good because to be able to have this service you have to have your social network outside, if not, they do not provide this service…. they should be more accessible because there are many …
unprofessional customer service manager ..who needs more training on how to deal with employees situation and issues …the ladies that work the front are very professional
Eh…..its tbe water company….another price hike beginning jan 2019. Might wanna use some of that money to repaint that rusty corroded water tower not a block away from you right in the center of our town.
Always been great to me, if I’m late to going over there To pay my bill just put my money in a envolope with my bill and drop it in the drop box never had a problem with them, everyone there that I’ve talked to are sweet.
Worst water company ever! They are a bunch of crooks. A word of advice do not use automative system they will cut you off and say you didn’t call and charge you a extra $70.00
Best advice is to dig a well.
Worst water company ever!!!! It’s always an issue with this company. I literally just attempted to pay my water bill past due only and they refused to let me pay my bill. I never had any problems with Greenville Water and my bill was never over 30.00 a month. Now I’m spending 100 plus every month!!
This has to be the worse & most expensive water company in these United States…nuff said! No not enough, i have more to say. They would get zero stars if that could be given. Everybody from top down should be fired, the company dissolved & a new water organization created for our area. This is ridiculous!
Paid every bill on time but beware their “leak adjustment policy” means your leak bill needs to be 3x the AVERAGE. So my last few bills were $30-something and this one is $90-something…it counts, right? NOPE. It’s the average of 12 …
Worst company ever. I work during their business hours and do not have access to my phone. I got a call today informing me that my water will be cut off if not paid by 830 am. When I tried to make a payment via phone their system was …
This company needs to either hire a completely new staff or train them better. Every time I have to see them or speak to them on the phone it’s always a problem. Rude, wrong information, liars!!! I will definitely sit in on the next board meeting this month! This is completely outrageous. Use their online system to avoid their B.S.
This is the worst water district ever! They have claimed for over four years that they will upgrade their system to notify customers when they have missed paying their bill. Instead, they send the truck to disconnect you in the morning and …
Worst company ever! Only gave one star to write a review. Rates are outrageous. Bill is not itemized. They are charging me $220 – 300 per month. I moved from Blue Ridge Water where I was paying $25-45/month (no sewer – we had septic.) …
The online system sucks. It will not recognize the information needed to login to make payments on your account. Also the phone in bill payment system sounds like an automated system from the eighties and when you are waiting for your …
5,300 gallons last month 95.00. Their rates don’t show the crazy sewer charges. We have had bills up to 240 for 1 month in the summer. 2 people in the home,2 sprinkler zones and a small yard. These are the craziest water rates I have ever …
This company is a bunch of crooks. Put in my January bill a 1% increase in my rate but my bill has actually doubled. Payed some on my bill but they cut it off anyway. Told me it would be 163 which icluded the lock fee of 70 dollars. When I …
It was be helpful if they was give you more notice to a disconnect than calling at end of business the day before than give a 8.30 am deadline before they open . I like it went the water and power was together in Anderson so you only have …
I have always had great service and communication with Powdersville Water. I have never had any issues except for one that was out of their control when a water main broke down the road, which they came out and worked all night to fix. The staff are always respectful and nice when I need to call them.
Good luck to anyone who has to deal with the 3 that work behind the glass. Everyone of them have different “protocols”. Everyone of them will tell you a different amount when you ask them about moving services. I will be using auto pay …
My husband’s business has NEVER had a problem with this company’s water service. They were very prompt to let him know that he had a leak and sent a text immediately. He went to his building that he rents and seen that it was the hot water …
I pay my bill (they will email you when its due – easy to not delete it and pay it…). Water is decent, sometimes has a chlorine smell so it isn’t the best (Thus the 4 Stars). I filter it all anyways to drink, but the online pay system …
This company does not care about their customers during any hardships or the pandemic. They give less than a 24 hour notice that they will be cutting the water off and then they slap a $70 fee on on top of the full balance owed to cut it back on. And they will not waive the fee no matter what.
This is the worse water company I have ever had. Every encounter has been poor. Customer Service Reps are rude and unknowledgeable (i.e. “I don’t why, it just is”). Billing – read your bill carefully, they will incorrectly charge you, but …
They are really bad about turning your water off without notification when they have to do repairs near by. And, unfortunately you will not know how long you will be without water. This has happened quite frequently within the last 6 …
A few years back we got a HUGH water bill. Large enough to fill our pool 3 or 4 times. When we contacted the company they told us the usage was over a 3 day period and gave us the dates. We were out of town and our water was off during this …
Worst customer service ever. I don’t know why people don’t care about how to serve people anymore. I have “automatic payment” for my bills and last month it didn’t go through I didn’t realize because I have lots of bills. And lady on the …
(Translated by Google) Personally, it is not very good because to be able to have this service you have to have your social network outside, if not, they do not provide this service…. they should be more accessible because there are many …
Best service
Very nice people
Great water company
Very nice & patient
Very poor customer service.
They need to check the lines more !!!
Terrible customer service .. heartless people !
Always kind when I go there
Very friendly and fast service!
Getting things turned on so we can get in our home!
Great service have no complaints!
Has to give it one star because I need water but I hate everything about this place and their fees
The ladies were nice and friendly. Good service.
Good company. Care about their customers and water quality.
Poorest customer service in this area. All the ladies are always rude.
WORSE WATER CO IN THE WORLD YOU PAY A DEPOSIT BUT DONT GET IT BACK ,THEY OVER CHARGE FOR WHAT YOU USE TO BAD I HAD TO GIVE A STAR
unprofessional customer service manager ..who needs more training on how to deal with employees situation and issues …the ladies that work the front are very professional
Nice clean building…and its New..
Water should be FREE…covered by the local taxes… Period.
I always pay online because SERVICE IS AWFUL TO BAD WE DONT HAVE A CHOICE ON WHO WE CAN USE FOR WATER
Very poor customer service my vehicle is damaged daily due to this negligence
Eh…..its tbe water company….another price hike beginning jan 2019. Might wanna use some of that money to repaint that rusty corroded water tower not a block away from you right in the center of our town.
Always been great to me, if I’m late to going over there To pay my bill just put my money in a envolope with my bill and drop it in the drop box never had a problem with them, everyone there that I’ve talked to are sweet.
Worst water company ever! They are a bunch of crooks. A word of advice do not use automative system they will cut you off and say you didn’t call and charge you a extra $70.00
Best advice is to dig a well.
Worst water company ever!!!! It’s always an issue with this company. I literally just attempted to pay my water bill past due only and they refused to let me pay my bill. I never had any problems with Greenville Water and my bill was never over 30.00 a month. Now I’m spending 100 plus every month!!
This has to be the worse & most expensive water company in these United States…nuff said! No not enough, i have more to say. They would get zero stars if that could be given. Everybody from top down should be fired, the company dissolved & a new water organization created for our area. This is ridiculous!
Paid every bill on time but beware their “leak adjustment policy” means your leak bill needs to be 3x the AVERAGE. So my last few bills were $30-something and this one is $90-something…it counts, right? NOPE. It’s the average of 12 …
Worst company ever. I work during their business hours and do not have access to my phone. I got a call today informing me that my water will be cut off if not paid by 830 am. When I tried to make a payment via phone their system was …
This company needs to either hire a completely new staff or train them better. Every time I have to see them or speak to them on the phone it’s always a problem. Rude, wrong information, liars!!! I will definitely sit in on the next board meeting this month! This is completely outrageous. Use their online system to avoid their B.S.
Chris and Leah were very professional and met all deadlines. Communication was great. Thanks guys!
This is the worst water district ever! They have claimed for over four years that they will upgrade their system to notify customers when they have missed paying their bill. Instead, they send the truck to disconnect you in the morning and …
Worst company ever! Only gave one star to write a review. Rates are outrageous. Bill is not itemized. They are charging me $220 – 300 per month. I moved from Blue Ridge Water where I was paying $25-45/month (no sewer – we had septic.) …
The online system sucks. It will not recognize the information needed to login to make payments on your account. Also the phone in bill payment system sounds like an automated system from the eighties and when you are waiting for your …
5,300 gallons last month 95.00. Their rates don’t show the crazy sewer charges. We have had bills up to 240 for 1 month in the summer. 2 people in the home,2 sprinkler zones and a small yard. These are the craziest water rates I have ever …
This company is a bunch of crooks. Put in my January bill a 1% increase in my rate but my bill has actually doubled. Payed some on my bill but they cut it off anyway. Told me it would be 163 which icluded the lock fee of 70 dollars. When I …
It was be helpful if they was give you more notice to a disconnect than calling at end of business the day before than give a 8.30 am deadline before they open . I like it went the water and power was together in Anderson so you only have …
I have always had great service and communication with Powdersville Water. I have never had any issues except for one that was out of their control when a water main broke down the road, which they came out and worked all night to fix. The staff are always respectful and nice when I need to call them.
Good luck to anyone who has to deal with the 3 that work behind the glass. Everyone of them have different “protocols”. Everyone of them will tell you a different amount when you ask them about moving services. I will be using auto pay …
My husband’s business has NEVER had a problem with this company’s water service. They were very prompt to let him know that he had a leak and sent a text immediately. He went to his building that he rents and seen that it was the hot water …
I pay my bill (they will email you when its due – easy to not delete it and pay it…). Water is decent, sometimes has a chlorine smell so it isn’t the best (Thus the 4 Stars). I filter it all anyways to drink, but the online pay system …
This company does not care about their customers during any hardships or the pandemic. They give less than a 24 hour notice that they will be cutting the water off and then they slap a $70 fee on on top of the full balance owed to cut it back on. And they will not waive the fee no matter what.
This is the worse water company I have ever had. Every encounter has been poor. Customer Service Reps are rude and unknowledgeable (i.e. “I don’t why, it just is”). Billing – read your bill carefully, they will incorrectly charge you, but …
They are really bad about turning your water off without notification when they have to do repairs near by. And, unfortunately you will not know how long you will be without water. This has happened quite frequently within the last 6 …
A few years back we got a HUGH water bill. Large enough to fill our pool 3 or 4 times. When we contacted the company they told us the usage was over a 3 day period and gave us the dates. We were out of town and our water was off during this …
Worst customer service ever. I don’t know why people don’t care about how to serve people anymore. I have “automatic payment” for my bills and last month it didn’t go through I didn’t realize because I have lots of bills. And lady on the …