Our power went off I called and the lady I spoke with was very nice and the power was back on within a very short time.Thanks to all who work to keep the lights on we sure appreciate it.
I’m all about customer service! I know how to talk to people and be polite but the several times I’ve called this place to ask for info, the ladies (some) are not polite. …
Called to report an outage on Sunday Oct 21st and dispatch hung up on me and I called back explained I was hung up on I wanted to ask what was the cause as we have multiple children in the home. She said she was busy and said bye bye in …
Service goes out about once a week. Why are we living like a third world country in the middle of the US? You have more reliable service in Puerto Rico. Ridiculous. 😒 However, everyone is super nice that works there!! …
The electricity goes out all the time, and messes up all our electronics and appliances. They are pathetic. I have had them for only 4 months, and the electric has blasted off 7 times already.
We’ve lived here for two years now and have no issues with Powell Valley Elec. In the two years we have been here I have called them 3 times for power outages, two of those time were due to trees falling on the lines, one on my property and …
Service is terrible. I have literally called them over 70 times before after my electric has gone out, and not a single time have they answered the phone. Additionally, my electric goes out intermittently on average once a week. It usually …
I’ve been using Powell valley electric Corp For many years. The customer service ladies like GERRY & SUMMER are always helpful, with courtesy. Thanks so much!
Tried to inquire about fiber internet service. They literally ran a line over my house, into my back yard and to the service entrance to my home. They couldn’t tell me how long of a wait I could expect for service, nor schedule me for a …
I hate this company and it’s employees so bad. Their customer service is awful at best. They’ve recently set up Internet Service along with their electric. Both of our neighbors have it, but yet “it’s not available in our area yet”. Neighbors are literally 100 yards away or less. I really wish we had options.
For years now me and my family have had nothing but problems. It can be a clear day with nothing going on yet lose power. My family worked as lineman for many years so it’s not like we are ignorant when it comes to issues. What’s sad though …
Powell Valley Electric goes out at least one or two times a month. I feel like they do this on purpose to spike the meters and make more money. Also I’m not from Tennessee but have lived here two years now and there’s not a competitor, …
The electric flickered for days and fried my PlayStation 5 as it did every neighbor around me the exact same amount. I called Powell valley electric to tell them and they say everyone needs an electrician to come because they haven’t been …
Sharing my details/experience… Every single time there is a storm our electricity goes out every single time! We have to wait hours before fixed. A good example of tonight the electric was out in our district and we had to cl several …
Always nice courteous and helpful
All the personal are extremely helpful on the telephone or in the office.
Good service. Quick to respond to problem
ALWAYS considerate, professional over the phone!
Worst electric company. Lose power all the time and the rates are high.
I don’t know who Jerry is but she is just plain RUDE.Summer is great.
Our power went off I called and the lady I spoke with was very nice and the power was back on within a very short time.Thanks to all who work to keep the lights on we sure appreciate it.
All of these folks have been super friendly and easy to work with. Rates are very low, and service is much better than I would have expected.
Power is easily disturbed, however the company is very quick to get someone out to restore it. I have never had to wait more than a couple hours
I’m all about customer service! I know how to talk to people and be polite but the several times I’ve called this place to ask for info, the ladies (some) are not polite. …
Called to report an outage on Sunday Oct 21st and dispatch hung up on me and I called back explained I was hung up on I wanted to ask what was the cause as we have multiple children in the home. She said she was busy and said bye bye in …
Service goes out about once a week. Why are we living like a third world country in the middle of the US? You have more reliable service in Puerto Rico. Ridiculous. 😒 However, everyone is super nice that works there!! …
The electricity goes out all the time, and messes up all our electronics and appliances. They are pathetic. I have had them for only 4 months, and the electric has blasted off 7 times already.
We’ve lived here for two years now and have no issues with Powell Valley Elec. In the two years we have been here I have called them 3 times for power outages, two of those time were due to trees falling on the lines, one on my property and …
Service is terrible. I have literally called them over 70 times before after my electric has gone out, and not a single time have they answered the phone. Additionally, my electric goes out intermittently on average once a week. It usually …
I’ve been using Powell valley electric Corp For many years. The customer service ladies like GERRY & SUMMER are always helpful, with courtesy. Thanks so much!
Tried to inquire about fiber internet service. They literally ran a line over my house, into my back yard and to the service entrance to my home. They couldn’t tell me how long of a wait I could expect for service, nor schedule me for a …
I hate this company and it’s employees so bad. Their customer service is awful at best. They’ve recently set up Internet Service along with their electric. Both of our neighbors have it, but yet “it’s not available in our area yet”. Neighbors are literally 100 yards away or less. I really wish we had options.
For years now me and my family have had nothing but problems. It can be a clear day with nothing going on yet lose power. My family worked as lineman for many years so it’s not like we are ignorant when it comes to issues. What’s sad though …
Dumb rules and hey it’s 2022 doesn’t take you 1 week to inspect. Over priced rates.
Powell Valley Electric goes out at least one or two times a month. I feel like they do this on purpose to spike the meters and make more money. Also I’m not from Tennessee but have lived here two years now and there’s not a competitor, …
The electric flickered for days and fried my PlayStation 5 as it did every neighbor around me the exact same amount. I called Powell valley electric to tell them and they say everyone needs an electrician to come because they haven’t been …
Sharing my details/experience… Every single time there is a storm our electricity goes out every single time! We have to wait hours before fixed. A good example of tonight the electric was out in our district and we had to cl several …