Precision Spine Care

Doctor, Precision Spine Care - Tyler

The bad news is that four out of five Americans will have an attack of back or neck pain during their lifetime. If you have a back pain attack, you are also four times more likely to have a recurrence. Other people can suffer from a variety of pain symptoms that require a high level of specialist care to diagnose what may be causing the pain symptom, and then how to treat the problem to relieve the symptoms. Sadly, those with back or neck pain problems, and those with a other complex pain syndromes, may have to navigate a very fragmented health system, going to one location to see a physician specialist, another location for diagnostic tests, a third location for therapy, another location for surgery, or another pharmacy location to pick up a prescription. Within the field of spine care, for example, some patients need ongoing treatment for pain symptoms which would otherwise require a spine center to refer out the patient to another group that specializes in complex pain management.

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Precision Spine Care Reviews ( 108 )

  1. I didnā€™t wanna give a star but thatā€™s the only way to write a review…But this place was so horrible, The doctor bedside manners suck…they donā€™t care about u r pain,r problems, they presser u to have surgery & make u think u want get no ā€¦

  2. Love Dr Neal, sheā€™s super intelligent, has a lovely personality and is highly professional. Generally, Iā€™m always greeted when approaching the desk.

  3. Appointment was at 2. Didnā€™t get seen until 4:00. Left after they closed at 6:45. Absolutely ridiculous how long we had to wait to be seen. Their excuse was they were running behind. It seemed like no one knew what the heck was going on in the place to keep it running smoothly. Wonā€™t be coming back here. Ever.

  4. Terrible service, wonā€™t answer the phone, if you do get lucky to talk with a person they still canā€™t help just excuses. The solution you offer is a phone number. I guess you didnā€™t read my review?

  5. It’s all about defending their reputation. It’s not about the patient. There pain management Dr. Griffith has the worst case of God syndrome, I’ve ever seen.

  6. Took my dad back and forth from UT to Spine and Joint to get one back shot and can’t even see Dr. Dwayne Griffin. UT can’t schedule and Dr. Griffin’s team can’t either. Terrible.

  7. I recently had back surgery that was performed by one Dr.Charles Gordon, I can HONESTLY say this man is truly skilled…I woke up from surgery pain free and there’s barely any sign of a scar from the incision site…I advise anyone needing ā€¦

  8. I would give the clinic 5 stars but they have the most uncomfortable waiting room chairs. For a pain management clinic I would think they would have better chairs. It is almost like someone went out of their way to find these horrible chairs.

  9. The doctors are not considerent of the patient time, you more often than not wait over and hour to see them for a few minutes. They rush thru the so called exam. My time is as important as theirs, you website is truly misleading as it ā€¦

  10. This place is the absolute worst at answering the phone. 9/10 they donā€™t answer and send you to voicemail but never return your calls, itā€™s absolutely ridiculous. Thereā€™s no other way to contact them. šŸ™

  11. I always have a good visit with my PA/NP, Amy, who asks specific questions and listens to my relevant answers and my concerns for care. I can give specific examples as needed.

  12. I give this place a half star it was the worst place i have ever went to dr. Hathbart is a horrible dr. He never gave me anything for my pain all he wanted to do was injections which i have already had and i told him this but acted asif ā€¦

  13. Dr Dwayne Lee Griffith did a unnecessary procedure on me just because there is a new procedure I believe he did this procedure on me because it was something new and he wanted to gain experience doing it he didn’t know investigated trials of injections in my SI joint prior to this

  14. I have waited in severe pain for a week for a reply from this place concerning approval for mri. I have left several messages begging for a call back. No reply. I got thru to a couple people who immediately said they would connect me ā€¦

  15. I went in a for my spinal appointment and the staff were horrendous I canā€™t believe what I saw with my eyes how they treated this nurse with plain disrespect. I blame HR and the manager for this they show no respect towards her and Iā€™m glad that she left because they did not appreciate her one bit.

  16. . An orthopedic surgeon referred me to Griffith for a spine stimulator for the lower neck. My drawing showed my pain was from the lower neck down. He said I wasn’t a candidate for the neck stimulator, and proceeded to treat between the ā€¦

  17. My wife has had surgery and the dr.is excellent. The office is terrible have spent two weeks trying to get them to turn their fax machine on so they can receive Fmla paperwork.Tried email now email is down and IT guy is off. If I get fired from my job I will take civil action

  18. Dr Gordon and his staff have been very helpful, informative, and polite. Dr Gordon explained the procedure and recovery in a way that was easy to understand. I’m thankful to have been referred to him and Precision Spine Care.

  19. I am pleased with the staff and the professional environment with the exception of 1 thing. They made me feel as if this special drug that they mix up especially for their back patients (to help with the pain) is manditory and it was not ā€¦

  20. Very non-human. Telephone system so sophisticated, yet you can’t talk to anyone, nor will they return calls left on voice mails in an appropriate time frame. This has been my 2nd time dealing with facility, had I known the refferal would ā€¦

  21. Dr Gordon is a great surgeon, hope I donā€™t have to have anymore surgeries, but if I do, heā€™s the Dr Iā€™ll use, Precision spine care staff is always friendly, and never have to wait. Highly recommend !!

  22. They are terrible at return calls. No matter what time you call, the message is always the same, high call volume and we will return your call, but that may be days latter. The doctors seem good but the way the office is run and patient service is the worst I have ever experienced. Communication skills need a major overhaul!

  23. Wait times in the old office, with another doctor, were pretty ling. I was able to get in with Dr. Hackbarth at the new office and EVERY visit has been like clockwork. Dr ā€¦

  24. Precision spine care has a amazing staff. The only complaint i have is that my doctor left the longview office and they still haven’t gotten a doctor to take his place so now his patients has to start going to tyler because the ā€¦

  25. I wouldnā€™t be where I am today without the help of Doctor Aaron Calodney and staff. I have had scoliosis for 53 years and without their help with pain
    control, I wouldnā€™t have the life I get to enjoy today. They are all ā€¦

  26. I went in the hospital to see Dr.Griffin .
    He is the worst Doctor I have ever meet.
    I was in so much pain and just wanted to know if he could help me in any can way ā€¦

  27. I have been with Dr. Calodney since 1993 and he has always been very attentive to my needs. His care has been excellent. I thank him for being a wonderful doctor in Spine Care. šŸ’— Joeann S. ā€¦

  28. Very pleased with PSC. All staff was professional and kind. I love Doctor Toby. After years of suffering he is the first doctor I’ve found who will listen to what you have to say and help you. He relieved me of a lot of pain with injections in my hips. Great place

  29. I was forced to give 1 star in order to leave a review but would have preferred a negative number. This place is HORRIBLE….the communication is less than professional. My mother is a “patient” there and has had to call a minimum of 6 ā€¦

  30. Dr Gordon, his staff and everyone at Precision Spine Care have been wonderful. What a blessing to not be living in pain anymore. I wouldn’t even think about going to another doctor for spine care.

  31. From a well trained receptionist to Mr Wortham and Dr Charles Gordon, Precision Spine Care took my husband, who was in agonizing pain, and gave him back his full and active life. We owe them a debt of gratitude!

  32. Had surgery to correct disc issues in my neck by Dr. Gordon, and also had interaction with PA Wortham. I found all people I interacted with to be very professional, and the surgery by Dr. Gordon relieved the pain I had been suffering with. Would definitely come back if I had another need!

  33. The staff was nice but Dr. Mark Hackbarth, FIPP, came in for maybe 2 min and did not even introduce himself. He told my husband injections were the only option for his pain and that he does not do long term pain medications. Then he left the room and had his nurse explain everything. Wonderful bedside manner you have Sir!!!!

  34. Dr Griffith is my doctor there and he is great, but the staff is horrible… they don’t return calls, and after paying out of pocket for my MRI the total cost over $1,000 they never schedule my appointment for epidurals, try to get in ā€¦

  35. Dr Gordon performed my neck surgery back in 2012, and it went off without a hitch. I again sought to be treated for a lower back injury around August of 2016, having been unable to work since February. I asked him to perform surgery, to ā€¦

  36. Our son has Trumatic brain injury. Dr. Griffith helped us to wean off of a baclofen pump, A three-year process, and yesterday it was successfully removed. Dr. Griffith is one of the best doctors we have ever worked with! Precision spinal care has been amazing and Texas spine and joint hospital is awesome!!

  37. Dr. Gordon and his team took excellent care of me. Dr. Gordon meet with me the day before surgery to answer some nagging questions I had. Wonderful experience. Thank you Dr. Gordon and the staff at Precision Spine Care.

  38. Dr. Charles Gordon is nothing but a medical scam! Nobody gets their back surgically repaired in 30 minutes and then told you had a microdiscectomy! He left my back a mess and worse off than when I started, blew me off refused to take care ā€¦

  39. I was sent here from my pcp. These people did a cat scan and found out i have 2 herniated disc and the hardware came loose from my last fusion. They refused to treat my condition with med management and referred me to dr. Adleman and said ā€¦

  40. They care for their patients. Very friendly. Love Dr. Caldonely ! He always concern and make sure we are pain free. Thank you!!! The nurses are very friendly make you feel like part of the family!!!

  41. Dr. Muns is truly one the the best surgeons ever! He eliminated ALL the pain Iā€™ve been experiencing in my back for over 4 years. I canā€™t thank him and his entire staff enough!!

  42. 4 hour wait time my first visit. Dr. Was 2 hours late for my procedure at spine and joint. Went back for a follow up with lingering concerns from the injections. I waited almost 2.5 hours and finally just left with my medical records and ā€¦

  43. I was seen in the Lufkin office (which seemed a bit unorganized) and went through a 30 minute interview discussing my symptoms. I was told I would have to consent to a drug test, which I had no problem doing! I saw the Dr, who very briefly ā€¦

  44. A 5 star thank you to Precision Spine Care.
    I suffered with severe pain in my hip with acute difficulty sitting and walking for 3 months. I had 2 sets of hip x-rays that all showed negative for anomalies. ā€¦

  45. All of the doctors, receptionist, nurses and faculty are amazing! They enjoy their jobs and it is evident by the way that they treat the patients. I have had neck surgery and two low back surgeries also a pain pump implanted and have always ā€¦

  46. Most caring doctor and staff ever! My second dealings with Dr Charles Gordon, this doctor is not only an amazing surgeon but outstanding person as well. Shows great care and concern for his patients!!! Highly recommend!!!

  47. Excellent!! Consultation was quick and easy to understand. Surgery was scheduled fast and the staff really jumped through hoops to help with the authorizations. Doctor returned my call at 8 am on a Saturday 15 min after I left a message with his service. I could not ask for more!

  48. My doctor is Dr. Coladney. He is a fantastic doctor and has helped me with everything from sending me to Dr. Redmond for a c4-c7 fusion to implanting a spinal stimulator. I frequently go for neurotomies for additional disc issues which ā€¦

  49. I have dealt with back pain for yrs and Precision was everything a dr should be. I saw their advertising on tv and they got me an appointment same day just like they said they would. Since then I have had 2 surgergies with Dr.Redmund and I ā€¦

  50. Very disappointed in this office and have never been there. We had an appointment scheduled for several weeks and they had my husband’s medical records. Called us an hour before the appointment to cancel. They do not want to accept my ā€¦

  51. Precision Spine Care is a awesome clinic. Everyone is friendly and professional. Dr. Gordon did a great job on my back surgery. I highly recommend them for any and all back or neck pains.

  52. Unorganized, unprofessional, worst care I have ever received. I originally went to this office due to my constant neck pain. I was given an injection by one doctor which worked for a few days. Followed up & was recommended to have an ā€¦

  53. I have had several surgeries in the past 3 months with Precision Spine Care. From the first meeting to the recovery, everyone I have had contact with has gone the extra mile to answer my questions and to help coordinate with other ā€¦

  54. I have to change my initial review to a one star. The communication at this facility is horrible. They staff nor doctors care. They will not return your call. They donā€™t believe in pain medications or explaining how they go about doing a ā€¦

  55. The office personnel need a complete overhaul. They are horrible with communication regarding FMLA paperwork and handling medical records. They also have poor etiquette when dealing with appointment scheduling and constantly dropping the ā€¦

  56. I have had Lt Leg pain for many years. Seen many Dr’s. With all telling me they could not find anything. Went in to see Dr. Gordan and his PA explained my pain he ordered a test. He was very honest explain everything and I had Surgery I am ā€¦

  57. If ur having back problems then u are looking at the right place Precision spine care and Dr.Gordon. Dr.Gordon performed my back surgery December 10 and it was the best decision ive made. Dr.Gordon explains to you in a way that u ā€¦

  58. I have been treated at Precision Spine care for years. Dr Charley Gordon is my Neurosurgeon. He is an amazing surgeon. He is compassionate and very caring. He listens and truly cares about his patients.i highly recommended Dr Charley Gordon to anyone needing a skilled Neurosurgeon!

  59. I want to thank Dr. Gordon for the excellent care he took of my mother, Pat Eubanks. He took the time to ease my parents’ concerns, answer all of their questions with patience and thorough explanations, and prayed with our family before her ā€¦

  60. I met Dr. Gordon in extreme pain in my right leg. After the necessary tests it was determined there was pressure on the sciatic nerve by a collapsed vertebra. We discussed the options and I thought surgery was the best route, Dr Gordon ā€¦

  61. We are so appreciative of Dr. Gordon and his expertise. My husband woke up from surgery and had NO pain. I was trying to get him to take the pain meds offered by the nurses and he refused. He said I couldn’t understand the pain he had ā€¦

  62. I had my back surgery here with Dr. Gordon and he did a great job with his staff in helping me with my transition through surgery and aftercare. I would recommend this organization to anyone who suffers from back issues and has no relief ā€¦

  63. I have been dealing with hip, back, leg and thigh pain and numbness for over 5 years. I made a visit to Dr. Gordon, he explained my options; resulting in surgery. I trusted Dr. Gordonā€™s opinion and surgical capabilities; as he had ā€¦

  64. I began seeing Dr. Toby over a year ago. In June 2017 I received my spine stimulator. I am 80% better than I was. I would do it all over again if I needed too. I absolutely love PCS. Dr. Toby has left this practice but Dr. Griffith took ā€¦

  65. Had spinal fusion surgery performed by Dr. Charles R. Gordon. From my first visit to my last check-up, every single person that I came in contact with at this facility was courteous and respectful. Dr. Gordon is obviously a very busy man, ā€¦

  66. I was terrified of surgery on my neck for herniated disks. My primary doctor said it had to happen. He referred me to Dr. Charles Gordon. The experience couldnā€™t have been any better. My dad was a doctor growing up. I never new it was ā€¦

  67. Dr. Gordon is the best Surgeon ever. His bedside manner is amazing. He is extremely caring and loves God. I highly recommend him. I Went in for lower back pain. The surgery went great. Iā€™m happy to report that I have no more lower back pain.

  68. Dr. Griffith and Rogers are the best. Dr. Griffith is my pain management doctor and has been since 2015. He has gone above and beyond for me. I will always continue to use the pain management side for my chronic pain. I absolutely REFUSE to ā€¦

  69. Dr. Gordon is the best spine surgeon in probably the country. His caring attitude and skilled hands literally saved my life when I had an infected disc. All of his partners are wonderful and caring as well. Dr. Griffith also was caring ā€¦

  70. The staff and care I’ve received is excellent.My frustration is verification of my appointment. I’m disabled, don’t use a cell phone. The verification code is given much too fast and can’t be repeated. After having my aide call to confirm ā€¦

  71. Dr Charles Gordon has performed several back surgeries on me and I would not have anyone else operate on my back. He is the most kind, caring and capable surgeon that I know. He is a Christian man and always prays with you before surgery, ā€¦

  72. I just wanted to let everyone know what a great doctor I had taking care of me. I injured myself in 2003 and I have lived with chronic neck pain. About 6 weeks ago something happened and it spiraled out of control. I saw a PA that I was ā€¦

  73. I received a spinal cord stimulator implant by a physician in Dallas in August of 2021. By October of 2021 the device had become infected. And not just a small infection. This infection caused 4 additional surgeries, 18+ days hospital stay, ā€¦

  74. Dr. Charles Gordon recently performed back surgery on me and has performed neck surgery twice now with one also being recently. I trust no one else and have referred many people to him including my son. He is the most kind, caring and ā€¦

  75. Dr. Redmond was amazing but his nurse simply didn’t want to help me get the records in to my disability from my employer. Multiple calls and messages and not getting paid, records were finally sent. They are all nice I just think they are super busy.

  76. I had Dr Gordon. He and his staff of experts were amazing. Surgery corrected my lower back problems. They were very caring after the surgery, checking on my status, including my pain levels throughout the healing process. I would highly recommend Dr. Gordon to anyone who is looking for a skilled, caring, God loving physician.

  77. Dr. Harper and Dr. Gordon are the best! The office staff are awful. Donā€™t expect to talk to a human if you have a question or problem. I have left many voice mail messages without any response. This could be a stellar clinic if they could hire competent staff.

  78. I’m a 25 year old man with no previous history of neck/back problems. About a year ago I was involved in a car accident that left me with a slipped disc in my C5/6 vertebrae, which was putting pressure on my spinal cord and leaving me with ā€¦

  79. Horrible experience all around. We were referred here and saw Dr. Lien on February 15, 2022. She was impatient and rude and then left immediately after the test was done. She spent a total of 14 minutes with my mother. No explanation. ā€¦

  80. I was recommended and referred to this facility. They seem to have good doctors, but their communication is incredibly frustrating. It was a pain to get my referral confirmed and an appointment set up, I saw Griffith who was kind and ā€¦

  81. Dr Gordon preformed back surgery on me December 8,2020 & did an amazing job. The hospital facility was great.. nurses & other employees were caring & attentive to my ever needs. After I was dismissed & returned home I ran fever & was really ā€¦

  82. This office is criminal. They do not communicate. They fail to follow through. They put patients in dangerous situations and ask they want to do is sell spinal cord simulators. If you donā€™t want them to cut on you, they ignore you.

  83. I honestly am giving this a 2 and not lower due to how quickly they got me in. I was not pleased with the dr or nurse I saw. The nurse was incredibly rude, kept her back turned to me while she took notes. I was upset that the ā€¦

  84. I have had 4 back surgeries by Dr Charles Gordon and his team. I trust him with my life. He is not only excellent at what he does but is a very compassionate Doctor as well. He has taken care of me since 2012 when my first surgery was an ā€¦

  85. I had back surgery in 2018 with dr Muns and I am wondering if Dr Muns still there ? or No ? he did a wonderful job on my back surgery but now iā€™m having some issue .. but let me know if Dr Muns still there ā€¦ thanks

  86. Good doctors and NPs but the communication is absolutely ridiculous, they donā€™t answer phones, and the front desk staff is terribly rude. If they tell you that your getting a call back forget about it, they will never call. Trying to obtain ā€¦

  87. I literally waited 2 months to get a price quote on three procedures they wanted me to have. I never received anything and I had to cancel the procedures. Now no one will return my phone calls and I am in a considerable amount of pain. This place truly does not care about any of their patients they’re just in it for the money

  88. The only pain management clinic that is unwilling to help with your pain. After two unsuccessful rounds of epidural injections, they suggested a spinal cord stimulator 6-8 weeks away from my last appointment. After having to call 5 times ā€¦

  89. I have had four referrals to neurosurgeons to have a pain stimulator removed and had been turned down by three of them. I was expecting to be turned down by another when I met Dr. Redmond and he gave me all the possibilities of what could ā€¦

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