To date, I am completely satisfied with Prestige. They have done what they have said they would do as long as I keep up with my end of the bargain and pay my bill on time . I didn’t expect that I was going to get an extraordinary rate through them. so far happy with my rate reductions.
It was a good experience for me. Knowing I have a specific person to call if I have questions regarding my loan gives me peace of mind. In addition, the program to reduce the interest rate with 3 ontime payments is really nice. Certainly, this is helping to reestablish my credit!
I have honestly had nothing but the best experience thus far with Prestige. They are helpful when I have questions, responsive, and understanding, And they took a chance on me when all other financial institutions turned their backs! Thanks Prestige and all who work there for helping me out of a bad situation!
I have had a great experience with Prestige Financial. I pay every month on time and the one time I had to work with them on pushing the pmt date out, they were friendly and totally accommodating. Very happy customer.
customer service sucks!!! their account manager Misty Sweeting is very rude and has not reviewed the account notes before calling me as though I was in default. I contacted prestige on two occasion’s to inform them that my old bank acct was …
I have had a wonderful experience with Prestige Financial. They are so flexible with your payment schedule, and I like that I can set up bi-weekly payments! I also like that my interest rate reduces by making my payments on time
I told the finance company since purchasing the car almost 2 years ago that I am a teacher and I don´t get paid until the last day of the month. They never informed me till today that from the 26th – 3rd of the next month are black out …
I’m not entirely sure how this predatory lender even has 4 1/2 stars. This company is the worst. I had one good rep there and she was the only person I would correspond with otherwise all the rest will talk down to you. So I had my $16k …
Pleased with my loan. The reduction rate is nice. But I don’t enjoy being called the day BEFORE my payment is due and asked about it. I have never paid late, have had a good track record with you guys for two year…yet at times feel like i’m being treated like I will not make my payment.
love it..Prestige Financial Services, Have given me a brand-new start, I have a auto loan hassle free and meets all my needs, the amount is great, the terms of the loan. Thank you for given the hard to finance do to unforeseen credit issues. I have been given a great opportunity to re-establish myself.
Horrible experience, really wished I would have never purchased the vehicle and just bought a local cheap vehicle. Seems like some folks have a decent experience while others dont. I didn’t. I was harassed even after making a scheduled …
The thing I like most about Prestige Financial Services is that each quarter that I pay on time, maintain proper vehicle insurance, I get a 1/4 percent discount on the percentage rate I signed up for originally. That means that more of my …
I want to say that the rep that I dealt with @ Prestige was very uncompassionate. My youngest son was tragically murdered 10 months ago and I got really ill and was hospitalize due to the trauma. After being released from the hospital, I …
I’m a bit confused about your costumer service. I purchased a vehicle after bankruptcy. My payments were due on the 6th, but together with my account manager, we agreed on EFT payments every month on the 16th, due to how my pay periods are. …
I spoke with Abel the Vice President. He is RUDE! I do not like the voicemail he left me. Completely unprofessional. I never experienced what it is like to have a car payment ever and due my current circumstances I was hoping their company …
Extremely unprofessional agents. They use personal attacks to get you to make payments. They lied to my face on multiple occasions and when I caught them in the lie (i did everything through text messages) they accused me of putting words …
I wish to thank Prestige for giving me the opportunity to purchase a new pre-owned auto. I didn’t know what we were going to do. Our old auto went down overnight and we were really concerned about getting financed. The dealership and Prestige made it very easy and painless. Thank you so very much.
Surly one of the most worst Financial companies around and Derrell Waltrip Honda use them to make other people believe that they are a great company don’t believe them at all! …
If I could give them 0 stars I most definitely would! First my experience with them were somewhat ok. I made my first payment ON TIME in March 2016. Well at the end of February I lost my job (only had my car since January) but by the grace …
This company is so unprofessional. I signed car loan with in 2013. Last week I trade in the car owing as much as I paid for it four years ago. This company would charge my bank account without my authorization. So since I have traded in the …
I have been with Prestige for a few months now and it’s been WONDERFUL! I enjoy being able to have access to my account online to make sure everything is ok and to make changes if I want/need. This is my first car and it has been wonderful experience working with them.
Rude rude people. There is a huge communication issue between the staff. We set up arrangements with one and then get rude and threatening messages from another. Still even after the payment was made we continue to get ignorant and untrue …
Initially I was happy to get financed, but then I received a letter telling me I was in default of the loan because I did not have insurance. I thought that the letter must have been sent in error as I had to verify and include them as a …
I truly appreciate the opportunity that prestige financial is giving. The reward program that was explained to me to be able to lower my interest rate as time goes on with OnTime payments of the loan I think is one of the most generous …
Its been just a little over a year that i have been with prestige they have been willing to help and explain services when i have needed it.They offer several services like the ability to lower your finance rate after certain terms are met i really like that feature it’s awesome
Please be aware of this company!! Got an extremely rude phone call from Shanna Saxton, who is an account manager?? My husband and I got a loan from them not knowing how this horrible company operates. We were able to make the first payment …
If youre considering doing business with this company i’d honestly reconsider there’s something seriously wrong here! I purchased a vehicle through Prestige in 2013 this was a 72 month loan which by basic math equals a 6yr loan!. I’ve been …
Horrible. They don’t eve n report to the credit bureaus. I’ve had my car for 1 year and my car wasn’t a factor in my score. My account manager, Chris Montoya, keeps calling BEFORE my payment is due and has been harassing me for my payment …
If I could get out of my contact I would….extremely rude employee’s. I got disrespected by the rep who handles my account and his manager the “assistant vp”. I will never refer friends or family to do business with these people…..very …
My experience with Prestige Financial Services has been terrific. They have “walked me through” each and every step from sign up to payments. I have experienced customer service from personal phone conversations to text reminders from the beginning of the relationship.
Having the rate reduction is a great incentive to have as it will in time shorten the loan and pay back for being treated as a customer and not a number. It is well appreciated and gives me something to strive for as a valued customer. Thank You Prestige for helping with my recovery to a good credit standing for future purchases.
All I have to say about this company is I’m glad I got away as soon as I could.. I regret getting a loan using them; I can’t type enough of the problems I had with Prestige to convince anyone not to use Prestige.. trust me if you have any …
HORRIBLE COMPANY!!! HORRIBLE EXPERIENCE!!!! AVOID AT ALL COST…. Prestige loans are complete rip offs!! Their account managers have ABSOLUTELY NO people skills or customer service!!!! …
I have been with Prestige for a little over three years. Today was the worst experience I have ever had with customer service. An employee by the name of Reza treated me like the scum of the earth. Upon answering the phone he began to …
Prestige is a awesome company to purchase a car with no or bad credit yes the interest is high but with on time payments it gets lowered. They waited for me to get there even tho they had closed I had got lost. I got a beautiful Nissan …
I had a problem with a payment getting processed twice. I called emailed and texted I was told told they couldn’t due anything to help, so now my bank account overdrawn. Worst finance company ever this the second time they have done this to …
* Everything about the experience has been exceptional. Brian called me in the beginning to explain procedures and such.
* The interest rate reduction plan is really a blessing. …
3 years ago I was impressed that I got a loan (medical bills = bad credit). Fast forward 3 years….COVID-19 hits the WORLD and sends us all into financial crisis. Yes I have a job (with no overtime right now), my husband lost his P-T …
Would give 0 stars if possible. Financed through them and made payments for 4 years. Unexpectedly my mother became terminally I’ll and I had to stop working to take care of her. I advised them in the summer of 2019 I would have to surrender …
I have extremely bad credit and they were willing to take the chance on me! Got a beautiful car for an extremely low price thanks to the partnership Prestige has with D&M Leasing. Thank you for putting your trust in me when no one else would.
I wouldn’t even give them a star but apparently I have to just to leave a review.
Worst company to finance with. I purchased a pre owned car, everything verified …
I wish I could give 0 stars. This company is awful. I been with them for a year and can’t wait to refinance with a different company. As long as they are paid you good but the min you don’t they harass you the families you put on the paper …
I understand the terms and conditions of the loan and agreed to them. I only needed the be change my due date once, and make a payment at a later date. I had no problem with anyone helping or assisting me in these tasks. No harsh words nor …
UPDATE… I tried to call the number provided, it rang once and went to voicemail. I tried to email the address provided and was blocked from sending a message because I was not authorized to send anything to the email provided. I did take …
Do not ever go to this company..I’m not sure why there are so many good reviews when the only thing they are good with is helping you by moving a payment. They constantly call, email and text you if they don’t get payment on the day. I’m …
Although I’ve had a horrible experience with the Dealership I bought my car from Prestige Financial has made my experience wonderful. They keep you extremely informed and do everything that they are able to be helpful and on your side. Melanie is a rock star!
I had a great income, but I had some financial black marks from an ugly divorce. Prestige financed my vehicle without having to go to the bad part of town and roll the dice on the questionable cars and dealers there. It has been an …
Great opportunity for people looking to rebuild their credit. They entice you to make your payments on time every month, by offering a program that lowers your interest rate for every three months you pay it on time (must be consistent …
Wow… I experience almost all the negative comments that everyone going through… I just couldn’t take the disrespect from this company any longer so I have given them the car back and deal with the rest later it was that bad. Especially …
Stay away from this company at all cost, seriously run and take your money somewhere else. Any positive review is probably somebody that works for them or a fake account. They damn near put me my family and I on the brink of becoming homeless that’s how cruel and evil they are. Again I’d stay away as far as possible.
Wasn’t pleased with payments coming out 1-2 days prior to due date and had to complain. Hopefully this situation is now fixed. Other than that, the loan process was good, haven’t received numerous phone calls, emails as other reviews …
The worst customer experience today by Amanda in account management. I have seen a decline in their level of service and today only confirms my thoughts. The customer service reps harass their customers. Today I asked for a request and not …
I just became financially able to purchase a newer car and was excited to bring home my new Toyota Camry. Excitement turned to frustration and disappointment with prestiage Financial. I have had my loan since August 2016 and since then I …
If I could leave ZERO stars I would. Yes, this company loaned with me when nobody else would which was great. But, just because they loaned with me (being a “bankruptee” if you will) does not give them reins to be completely RUDE and talk …
This company showed up on my credit report so I I had the Consumer Financial Bureau do an investigation. They said they did an inquiry when I applied through a dealership. 1) When I was at the dealership they said they were running my …
I have been with prestige for a year and they have done pretty well at helping me out with things. Some of there people are heartless but if you get the right ones they will make your life much easier and less stressful yes they dont just …
I was just informed that my interest rate has been reduced! I appreciate a company that has incentives and rewards when I as a customer/consumer work hard and do my part monthly. I’m pleased and will tell others about Prestige Financial Services!
Not a good company for me. I signed all the paper work at the car dealership and all they told me was Prestige will go over my documents and payment amount monthly. They called my employment to verify several times and my boss verified …
Interest rates are very high, however they said yes when others were saying no. My account rep Brittany Hights is absolutely the best account manager I have ever dealt with. She is professional, friendly , and always willing to do …
Had a loan through this company and totaled my car my insurance paid off all of the loan except for 900 insurance sent them over 10 thousand dollars but then they still wanted a car payment the month they received insurance money. Also this …
I refinanced a very high interest (payday/title) auto loan with Prestige in Nov ’14. They are easy to work with, and very accommodating. The staff have all been very professional and super nice. I would recommend Prestige to anyone looking for auto financing.
This place is horrible. They are a predatory lender, Covid hit and my wife and I lost our jobs and had to voluntarily surrender the car now they are suing us. Hopefully this will prevent people from making the same mistake we did using this company.
This has been a great finance company for someone like myself. They communicate very well with you and help you pretty much anytime you need it. The only reason I didn’t give 5 starts is because I can’t use them to refinance my car because they don’t do refinancing.
So far my experience has been excellent. They notified me about the rate reduction that they offer and instructions on how to sign up for it. I also needed my payment date moved from the middle of the month until the first of the month and they were very nice assisting me with it.
I’ve had to pause autopay a few times, change billing dates, etc… and it has never been a difficult process. Support agents are helpful, respond quickly, and provide clear information. Definitely very different from some other companies I’ve dealt with in the same realm.
Prestige Financial has been the easiest to work with. We love having our payments on auto pay and the reductions we get in our interest rate. We have never had a problem with them and will use them again without question!
Even with my credit not being all that great Prestige helped me get into a 2015 Kia!
Also with the Rate Reduction Plan they have another huge advantage for someone …
I have been more then satisfied with the service Prestige Financial has provide to me. I have not had a bad experience with any of the staff or the Web site. When It comes to making my payment each month It has been a breeze. …
Too bad there isn’t a negative stars option. This place has the worst customer service I ha e ever experienced in my life. Quite honestly it’s not customer service, it’s customer harassment. I read through quite a few of the negative …
Working with Prestige has been a breeze. They took care of my application quickly and answered my questions clearly. They also sent me over to Jef Petersen at Larry H. Miller Used Car Supermarket and I was able to get the car I wanted at the price I needed. Great experience from start to finish!!
Because of a divorce I was forced into bankruptcy. No one would finance me but Prestige. Unfortunately I had to start off with a high finance rate but their program allowed me to earn a lower rate by making payments on time. It was a great way to prove my credit worthiness
Exceptional customer service. My father passed away very unexpectedly and I had to use my car payment money to pay the airfare. The customer rep I spoke with was amazing. Through my tears she comforted me and made sure my car payment date …
I really like the rate reduction and how they listened to me when I asked not to be contacted by email,phone, and text in a matter of minutes the day before my bill is due. One means of contact is more than enough, especially when it isn’t …
The dealership tried to get me to commit bank fraud with Prestige and several times I tried talking to someone about it but never got a reply. I am a 100% disabled Army Vietnam veteran with alright credit but make enough where payment …
If you are looking to rebuild your credit I would start here. This company had given me a second chance. My loan also came with some great perks as well. The staff here cares about you and takes the time to listen to you when you call in. I just want to say thank you for believing in me.
I do appreciate Prestige offering a reduce payment in December . However I have banking with them for a over a year and requested several times to change my due date for two days later. I never get a response from Cassie why it can’t be …
My experience with Prestige Financial Services has been great. I have had at least 4 or 5 rate reductions. If I ever had a problem, I would call my officer April and she was very understanding and always helped me solve my problem. …
It has been a very smooth process working with Prestige Financial, much smoother than most of my other experiences with a finance company for a car. I appreciate the way they have handled the business and keeping me informed of any details …
Horrible customer service, asked to refinance multiple times with no follow through from Prestige. They claim to want to work with you, but they don’t. Guardian Finance is so much better. I have had so many account managers I no longer know who it is. Be very cautious dealing with Prestige!!
As a client coming out of a bankruptcy and a bankruptcy paralegal, this program is great! It is rebuilding my credit and rewarding me for paying on time. I have recommended this program to a lot of our firm’s bankruptcy clients. I went …
This company helped me get into a car during a very difficult time in life. Obviously due to poor credit the interest rate isn’t great, but that’s to be expected, and can go down with on time payments. …
Best place to do business for an Auto!
Great People, like the rate reduction plan Very much. If you’re not doing business with Prestige Financial Services You should start.
Very…no.. Extremely satisfied with this Company..Thank you again, Mike
Prestige Financial was willing to allow me to purchase a car. Giving me that chance to show that I can own a car and still able to afford it. I am thankful for Prestige Financial giving me that opportunity. Also also to go online to make …
My husband and I were having a hard time getting a loan for a car to be able to get to and back from work after our old Jeep died. We were desperate. These guys approved us with a better than expected rate. We drove home that night almost …
So for 4 years I have had a prestige loan I have never missed one payment. I was rear ended and my car was totaled. Because the person who rear ended me didn’t have insurance I have to pay my $1000 deductible which means I have left over on …
I wouldn’t give a star if I didn’t have to just to write a review. Their staff is VERY rude and inconsiderate. I have a different account manager every month. VERY high interest rate. They call every month BEFORE the due date and …
This is the most annoying unprofessional finance company I have ever heard of. They will ring your phone off the hook. They don’t verify your information til weeks after your purchase but they give you a monthly payment amount instantly. If …
Worse company I have ever dealt with. Hugh White Honda told me I had ten days grace period they lied, and they claim to be christian they ought to be ashamed of themselves for what they do to sell a car. This company told me I have no grace …
Upon signing my life away;
it’s been a perilous fight to do keep the faith. I’ve been laid off from a good job, some of the reps do car of whats going on. …
I am new to Prestige and haven’t needed to call in, but feel very fortunate to have my car financed through them. Receiving the information about my interest rate dropping every quarter, if paid on time, was a HUGE bonus for me. I recently …
I have only had my auto loan with Prestige for a few months but I love them. They have amazing customer service and were very helpful whenever I have questions. The website is so easy to use and I feel very secure using the website. I have recommended them for multiple people.
I have been with Prestige Financial for a while now. I would give “no stars” if I could. They are very RUDE when they speak to you. How dare you call me asking for money and you are rude about it. Yes, I understand that I have a …
Prestige Financial Services is a great financial place to get your credit back on the right track. The customer service I received in the past has been excellent. When I asked to change my due date it was changed with no problems. Great service.
I’ve had a hard time like alot of Americans since the Covid-19 hit. Prestige does have an Agent that truly understands my position and she does try and then she finds a solution that works for Prestige and myself. Without her help, I don’t …
The worst company too use for financing you will receive harassing email and text messages. I have a clean track record with payment to this company no missed payments, technically no late payments, and no extensions. I pay more than is …
These reviews are cracking me up. To the person who said she has never been contacted by them she is lying through her teeth or she is actually Prestige trying to boost their already sad ass reviews. I was bought by them because i have new …
I was a customer for over 2 years and appreciate the help they provided to get me into a car even though the interest rate was very high. I made on time payments for over 2 years and recently traded my car into the dealership I bought it …
Horrible company that will harass and threaten litigation for 1 late payment. Not friendly not on your side absolutely terrible place. You could find the worst company you’ve ever worked with and I vow you will have a better experience with …
This is the worst financial company I have ever dealt with! They were aware that I had bought a new car and still took the payment out of my account. When I asked when could they refund my money they advised when they receive the payoff. …
All good things about Prestige Financial, after going through a Bankruptcy and needing reliable transportation they came through and approved us for a loan for a brand new car. We are forever grateful and will recommend them to anyone …
My experience was Pleasant and hassle free. I felt like the people that i talked to were very sincere and had my best financial interest at heart and not their pockets. I was educated on their services that would benefit me which also made …
This the worst finance company I ever dealt with the customer service representatives and Managers are the worse. They don’t care about their customers. They will start calling you about your payment 1 week before is due!! God Forbid your a …
HORRIBLE CUSTOMER SERVICE. Prestige Financial has been my auto lender for the past 3 years. Over this time, I have had ALL ON TIME PAYMENTS and no issues whatsoever. I have asked about refinancing my auto loan at least 5 times as I was told …
So thankful for a company willing to give me a chance to build my credit after a terrible divorce! Love the way that my interest rate goes down as I continue making all my payments on time! Love that I have earned late fee immunity as well! …
This has been a different experience than any any other lender I’ve been with. They seem to take a more personal approach with your own personal representative. I like the payment plans offered and have availed myself of splitting the …
When my payment date didn’t work for me, they changed it to my next payday without any hesitation. I’ve also been able to talk with them via text, which is extremely helpful to me. I’ve never dealt with a company who actually seems like they care about their customers!
The people in customer services are very very helpful. They help me when I forget my password to the website. Prestige is very accommodating when I need to change my payment date. Also I like getting the text messages because I can’t always …
Since having this car loan my credit scored has increased greatly. to everyone complaining… make your monthly payments on time and they will report on time payments. This company is for people with no credit/bad credit so the rates are …
I am very dissatisfied with Prestige, I thought you were suppose to help people with credits issues, Our Bankruptcy is discharged and you still not helping me . I have drove away in a car for the second time with a approval and you come …
This company is a joke. I understand that they work with people with poor credit and I think thats great but their customer service is atrocious. I authorized a one time payment on my brothers behalf last month on HIS account and I asked …
I was approved for a loan with Prestige in 2016. I didn’t have the best credit score nor history at the time. They are ALWAYS WILLING to work with me on payment arrangements etc. Back in the summer of 2017 my kids and I were in a very bad …
I give two stars just because they are willing to work with you if you are unable to make a payment on time. However, they are very pushy about you answering their emails/texts and will send you one every day until you answer them. They …
I greatly appreciate that Prestige approved loan when no one else would. I like that online or automatic payment is so easy and simple. They also lesson interest if you pay on time. I have prestige take out directly from me check on …
Prestige has always done our family well. We have less than desirable credit and Prestige financed us and since we have always made our payments on time they have lowered my high interest rates as a reward. Also, we had a very large …
I have to say that I have been very pleased with my loan through Prestige. I went through a really rough couple of years– I mean really but they worked with me. I really was struggling and things were as bleak as they could possibly be but …
After having gone through several major finance companies, Prestige has definitely been the most positive experience I’ve had. Their customer service is outstanding and they never fail at making each interaction the most pleasant. Thank you for everything you do!!
I’ve been dealing with prestige for over a year now. I used to get the greatest service. I loved everything about the company. Ever since my account manager went on maternity leave everything has gone downhill. My new account manager is …
Everyone so far through the company that I have talked to has been super great. My only complaint is that I got multiple calls for things that had already been completed right after I got my loan and people were just not looking in the …
I have had financing with this company for over 3 years, I have had to ask for reduced payments once in a while because I am a single mom and can have financial struggles however, I have always made my car payment. I was recently evacuated …
I am so glad to be out of this car loan!!!! These people take advantage of people who suffer hardship. I made a car payment last month as I usually do online and they tried to draft two payments at one time out of my account when one caused …
I have been with Prestige for 2 years and all I can say is they have been wonderful. Great credit rebuilding and the staff is always pleasant. Most second chance companies are rude and never pleasant, but Prestige is definitely a different breed of company. Kudos to the owner but percentage rates are CRAZY. You cant have it all.
Worst company I’ve ever had the displeasure of working with. I needed some assistance back in October, prestige was unwilling to work with me on ONE payment. I was told I had one deferment available from one agent, then a week later I was …
They are always willing to work w customers during difficult times. I have been battling cancer and they have been so understanding to me being behind on payments due to missing work during my illness. They have never given up in making …
I am big on customer service and I like working with Prestige Financial for this reason. I have been with them almost a year and a half now. I do my part and they always do theirs. They’ve even helped during a rough transition to make …
So far, so good, but as one who works in digital marketing, its scary when there is such a push to get reviews. I understand how Google Reviews work, so seeing that you all are really trying to get the negative reviews off of the first …
They are very friendly and helpful and super understanding! I spoke with Tyra Rodriguez and she has been so sweet and even wished me a happy Holiday I have never had any problems with Prestige as long you pay on time and if you have any …
I’ve never experienced a car finance company that has been as great as Prestige. I’ve some trouble in the past getting financed and if I did get financed the APR was extremely high and unreasonable. Customer service at Prestige is awesome …
At 21 years old, I walked into a dealership with a beat up 12 year old car. I owed more money on that car than it was worth. Additionally, some financial issues and maturity issues had caused my credit score to be terrible. …
I had gone through a financial slump after leaving work to care for my mom. When I needed a car, I thought getting financing was going to be an uphill battle. Prestige financial came to the rescue! They even dropped my interest rate 8 …
This has been the worst experience i’ve ever had with any kind of finance company! This company took every advantage and added fees and extras wherever they could so i ended up paying so much more than my car is worth! This is my …
I’m really have a pleasant experience with this company. They keep their promises and even reduce interest for on-time payments, not to mention plenty of other perks like no late fees after paying on-time for the first 12 months, just to …
I was in a desperate situation and needed a car. My credit score was in the toilet and Prestige still helped me out I have worked hard on improving my credit score and like the rate reduction program as an incentive to keep on time …
My experience with Prestige Financial Services has been outstanding. I have only made two phone calls and both times they have been knowledgeable and their customer service has been wonderful. Due to my credit situation, there weren’t any other companies willing to help me out. Thank you Prestige!
I have only been with company for 2 months but so far very friendly and helpful to set up my account. Gave me different options and explained in detail. Many options to make your payment according to your situation. I am very impressed. I wish my mortgage company was this flexible and helpful. Do you guys do mortgages? Count me in.
Prestige granted me a car loan when no one else would. After 3 on time payments they have already lowered my interest rate on my loan. Their customer service is stellar! I am so grateful they took a chance on me and I’m beyond satisfied!!! Great company!
I was in a bind when my car started having mechanical issues, so I needed to get a new car fast. I worked with the dealer and they found Prestige and after a short process over the phone was approved. Granted my APR was high, the fact that …
My husband and I were in the middle of a bankruptcy when the car we had planned on keeping suddenly had major issues. We were left with no choice but to surrender that car and get a new one. We were able to get a beautiful car with the loan …
Horrible experience. I called this month to defer a payment. I got questioned about why I couldn’t make my payment and a lot of personal questions that were very inappropriate. I’ll be glad when my car is paid off so I don’t half to deal …
Prestige Financial Services has been the best lender I have ever worked with when it comes to auto loans. They made the entire process very easy. Their team was very good in communicating with me. It was very simple to set up automatic …
I just paid my first payment so it is still early days with this company. I appreciate that they are giving me a chance considering credit situation. I spoke with my Account Manager Alex after reading some of the negative reviews and was …
While I don’t love the high interest rate I’m being charged for an auto loan, I know that my credit isn’t great and I think it is AWESOME that Prestige has a program to lower that rate over time. My Account Manager, Jessica, is wonderful …
Coming out of a bankruptcy and getting my first car loan with Prestige Financial has been rewarding in building my credit back up. I’m very pleased with their services and if you make your payments on time (auto-debit) they will reduce your interest rate. Awesome company and would highly recommend.
Prestige was kind enough to finance my car loan when my credit was the absolute worst in my life! Because I am as faithful to them as they are to me, I have been receiving the 1/2% reduction and able to pay off my loan sooner than …
I am really impressed with the customer service. Prestige Financial has treated me with nothing but respect from day one. The reps are courteous and helpful. I like the fact that they are not concerned with my past credit and are willing to …
Prestige was open and upfront in the whole process. The interest rate reduction rate is a great tool for us as we rebuild our credit. The staff is friendly and helpful. I would recommend them to anyone trying to finance a vehicle with …
Prestige was awesome until I became 30 days late due to a death in the family. They are not great to work with if you have struggles in life, not compassionate or understanding at all. They send you to collections immediately after 30 days. …
Prestige Financial Services took a chance on me. Helped me buy a car when no one else would. I have only spoken with them a few times, because I have had no reason too. When I have spoken to them, they have been courteous, polite and …
I am very happy with Prestige Financial. They are a very good company by taking chances on you when no one else wanted to, and I love the part where they will reduce your interest rate so you can pay your vehicle off earlier as long as you make your payments when you are suppose to. I highly recommend this company.
Going on 4 years with prestige & I’ve never been more pleased with a creditor. They understand that things happen and as long as you let them know what’s up and that they will get their money they work with you. I’ve had multiple account …
I bought a car and Prestige financed it, even with an 8% debt to income ratio they gave me a 14.99% and a 15 PER DIEM rate, which is like taking $15 per day and tossing it in the trash. 4 month after purchasing the car and making payments …
I’m telling everyone this please stay away from this no good company, worst finance company ever, they hound you like crazy, even before the payment is due , they start sending emails text messages and phone calls like hell, stay away …
Be cautious! I was so excited to have a new pre owned car. The company financed me, I thought everything was done and great. THEN… three days in…I was asked to call their corporate office. They wanted me to send them a copy of the …
Prestige Financial Services took a chance on me which allowed me to build my credit. In addition to that i was helped by the reduction in interest because of my timely payments. I would recommend this company to anyone in a heartbeat! Awesome customer service and friendly helpful people which is nearly unheard of in this industry.
I was VERY pleased and surprised by the great introductory phone call and email I received from Prestige Financial Services when my car financing was approved. The representative explained my account to me, the options to lower my rate, and …
If it was possible to give 0 stars I most absolutely would. These people who are so called customer service reps are just nasty. They are the most heartless, careless and rude people that I have ever came across . They lack empathy and …
The account management is rude! They don’t actually do anything but be rude and hound you for payments! Oh and they don’t give you correct information for in person payment centers! Then they blame you for their lack of communication with Western Union and MoneyGram which are what they’re referring to when they say in person.payments
They financed me right after filing my Bk7 and I have made all my payments on time. I got a welcome call when I first got the car but not one phone call afterwards as I paid on time. People complain about this company because they were late …
Absolutely the worst finance company known to man! These people say they’re helping you to get a car after a bankruptcy or repossession. False! They help you alright, with a 20+ percent interest rate on a 7 year loan for a car that only …
So far a horrible experience. I have been with them a while now. One thing is for certain, they will lose your insurance information many times and threaten you with default letters. The first year of the loan they lost my insurance …
It is way too early for me to give an honest review as I have only been with this company for 1 month. So far so good is all I can honestly say. I appreciate the fact that they work with people who are credit challenged and or going through …
I am Disgusted with this company. My husband is on disability and is unable to keep the vehicle he had purchased and this man Frankie continuously called and harassed us and after I was out from having surgery told us that if we can find …
Overall, absolutely fantastic people to work with. I was SO upside down on a load for my truck and they were able to get me financed. My only complaint is that there is absolutely zero flexibility with the due date (no grace period). …
I have bought two cars through Prestige and each time every thing went smoothly, I love the rate reduction which I receive for making payments on time. Next vehicle purchase will be with Prestige, no doubt about. Customer service has always …
Update; Just paid off my loan to Prestige. Made all my payments on time and was awarded accordingly by lowering my interest rate as I went along. Online app was user friendly and they never harrassed me about anything. But then again, I …
I am SOOOOOOO glad to be with this financial company as they not only have been super friendly every single time I speak with them but they have gotten to know me as an individual and when I went thru a really rough patch they were more …
My husband and I had to file bankruptcy due to medical bills. When it was time for us to buy a new used car I was dreading trying to get a loan. Prestige was one of the only loan companies that would approve us. Our interest rate was A LOT …
Great customer service and the convenient payment options, and the rate reduction program is a great incentive to offer to the customers. I’ve being with them going on three years now. I haven’t had any problems. I am looking forward to my pay off date and maintaining a great relationship with Prestige Financial Services, Inc.
Please do not use this company to finance are car! This is a payday lending agency pretending to be a Financial company to finance cars! They have so many bad reviews against them! They do not give a grace period if you are late! I was …
I have never had any issues dealing with Prestige. Customer service is always available in the form of a.i. and monthly statements are detailed and easy to read. The best thing about the service is that as you continue to make payments on …
I’m reposting as it seems my orginal review was taken down (perfect example of this company’s shadiness). I’ve had a vehicle for six months and been trying to resolve issues for half that time. First off, their predatory lending practices …
I have never experienced a finance company that will give a person like me such a great opportunity to better my self in the area of improving my credit, by lowering my interest rate just because I make my payments on time over a certain …
Where do I begin! This is the most horrible RUDE, inconsiderate, and I can go on and on bunch of customer service lack of professionals there is. My account rep Daina was always rude. Wither it was through texts or over the phone. She …
This place is amazing has worked with me through all the issues I’ve had. And I’m VERY VERY pleased with the way the handle business and it’s really helping my credit thanks so my guys
WORST FINANCE COMPANY EVER!!!! They will rip you off!!! If you see a positive review, trust me its one of their employees writing it. They should be shut down because they are a fraud. How do you get a car for $12,000 and 2 and 1/2 years …
This company has been a living nightmare. Nothing is reported to your credit. I’ve had my loan over a year and no way has it reduced my payout on my car. My car was deemed totaled after being rear ended by an insured motorist earlier last …
Absolute worst customer service I’ve ever dealt with. They threatened to hang up on my while I was trying to make a payment. They told me my card wouldn’t work without even trying it. The tone of voice when they speaks to you is …
They are a great example of predatory lenders. They know you are struggling to get financed so they approved you with high interest rates. What do you do? You sign because you desperately need a vehicle. Then they have you and with no …
It’s simple…pay your payment on time and it’s no problems. I have never been called and harassed. After paying on time for a year I’ve earned a nice perk if I do pay late from now on I will not get a late fee charge. My interest rate has …
Don’t do it!! I would give them 0 if it was possible. I got a loan from them years ago, they changed my monthly car note due date without my knowledge and/or approval. They did multiple things against the law, that I’ve documented and have significant proof of.
I receive my bill through the mail every month, and always mail off my payment the next day. Never missed a payment or been late but every month, the day after receiving my bill, I start receiving dunning messages once a day. I tried …
This is the worst finance company around, they don’t answer when you call…..when I finally got in contact, I asked for a payoff quote for my truck so I can refinance it, they sent a payoff quote with No Make/Model/Or Vin#, then went on to …
This has to be the worst financing experience I have ever had. Pushy customer service reps hounding you by text, email & phone even before the payment is due. They don’t seem to understand or even care about how they are treating people. …
Quite honestly, I have had it with this company. They are extremely pushy, constantly emailing and previously calling until I told them to stop calling me. If I would’ve known that this company would’ve been so hard up for MONEY, I would’ve …
They were the only one who would finance me and I needed a car to care for my parents. Of course their interest rates are high, they’re financing people with bad credit. I don’t know why people complain about that. Look at the big picture. My credit score has doubled because of them. Friendly and responsive. Thank you Prestige!
Since my I have a repossession on my credit record, among other things, I’d given up hope of being able to finance a car when I absolutely needed to. I needn’t have worried, Prestige came through with flying colors and have been one hundred …
We use Prestige as one of our lenders that help our customers build and repair their credit. The customer service unlike most subprime banks is out of this world. Highly recommend this lender for not only dealers but for people looking to …
I am just 3 months into this loan and so far, the customer service has been great. All the questions I have had, have been answered completely and quickly. I love that my interest rate can and will be reduced as I continue to pay on the …
I pay early every month. I have no problem with them and they have no problem with me. This account built my credit quickly. I knew the expense before I entered into a contract. They gave three months without a payment when I had an emergency expense.
This is by far the worst experience I’ve ever had with a loan. I purchased my vehicle a week before the pandemic closed everything. I made my payments on time until I was laid off in June. My next payment was due June 20th. From that point …
Like others have said— this company relies on people with low credit scores to use them so they can charge higher than normal interest rates and offer “rate reduction” of 0.5% every 6 months but only down to 14%. I made major strides to …
My experience with Prestige Financial has been by far the absolute best for financing a vehicle. The staffing is outstanding in customer service. Never, Not once did I experience a rude staff member. I was able to move a payment date if …
Prestige has been incredible to work with. Through some hardships with the pandemic they were always courteous, professional and kind. I appreciate the way they did everything possible to keep me in good standing. Thank you
We have had a pretty good experience with Prestige – Yes they do call you if you are late on payments – but that is true for anywhere!!! Hubby lost his job and they deferred his payments a month or 2 and with COVID they have been good …
I have not had any issues until March when apparently my account manager changed. They started sending harassing text messages before the payment was even due and became very aggressive and unprofessional. I have NEVER been late and have …
I see a lot of people writing negative reviews, my experience has been nothing but positive with Prestige Financial.
I even seen a review that the car that was purchased was a lemon, well that’s …
Do not under any circumstances use Prestige financial. They are a morally corrupt company. My car was flooded during the Houston flood 3 years ago. My Insurance paid all but $1,300 of the remaining balance. My insurance company took …
This is the worst experience I ever had in my life this is my first new car 2019 Nissan altima purchased in 2020 and they stopped reporting my payments and i am now experiencing a hardship and behind ONE payment and getting harassed by my …
Company is a mess and they try to talk to you like they’re better than you. Meanwhile; I’ll respond the same way they do then they get professional. I’m refinancing my vehicle with a BETTER COMPANY.
I’ve had the worst experience ever with this company. I’ve been paying them since 2015 and still owe a balance after paying for 72 months. Customer service is a joke and everyone you speak to is rude. The rate reduction with autopay is a …
TERRIBLE!!!! Got my first car brand new in 2017 for 15,600. Still owed 13,700. Covid came and I had to postpone payments to where I could make a payment. Fast forward had my first child in 2020 and had to take non payment family leave from …
Terrible at handling certain issues. My ss was input in their system incorrectly. I have been contacting them for weeks at a time to get it fixed and it is yet to be resolved. Everyone I talk to kind of seems clueless.
Really a bad experience lately, super bad customer service, no one help me , they charge me twice for my monthly payment quote it’s been more thank a week been sending emails with my bank statement showing that they charge me twice o. My …
I have never had any bad experiences with Prestige Financial services. These are good hardworking folks that are pleasant to work with. They approved me with my bad credit when no one else would. …
I have had prestige since 2018 I do understand at that time my credit was low and I am now stuck in this upside down car payment 🙃 this company has no sympathy for the customers and my account manager has left which seems to me very …
I didn’t have the best of credit. But my car was finance with prestige. I had auto draft so I would not be late. I received the rate reduction and I never had a problem. My payments post with no problem. It was the best experience. The …
If I could give them zero stars I would. I am current on my payments and usually only need to move my payment date by a week. They constantly harass you and barely want to work with you even for a week. I see people talking about going …
My experience with Prestige was a good during the first three or so years as a customer from 2017 to 2020. Being a professional with decades of customer service experience I was extremely happy to sell my vehicle and not have to deal with them any further in 2021.
So disappointed. I got the loan through them due to bad credit. They reported my payments for 2 years. They stopped reporting my payments when they promised me they would continue. When I questioned them they took everything off my credit …
I had a vehicle financed through this company, and I had the vehicle from 2016-2020, I still owed a substantial amount on this 2012 vehicle, but when the COVID Pandemic hit, I was unable to keep up with the payments and fell behind, so I …
Prestige Financial has been great to work with. They’ve worked with us for the last few months when we’ve been going through some rough patches. We are able to text and get everything situated. I appreciate them!
One of the worst customer service that there is. I am Combat Veteran served two deployments in Iraq. Seems like they don’t care about US Army Veterans that served this country. These Banks don’t care about its Soldiers that protects …
They write credit/bank card # down. Than reading it back to you out loud so that everyone in the office can hear your information. Asked them not to do it. Multiple Prestige employees say they do it all the time. Rude is understatement! …
I have been with prestige since November 2016. The car i was sold was a lemon. Fast forward to recently not only did I pay off my car, I receive a letter from prestige stating congratulations. Per their reps my account was not closed and …
They owe me over $430 after a payoff for a new car with a reputable Credit Union. It’s been two months after they told me “we mailed it out this week”. When you try to call the phone number it immediately hangs up on you. They are hard …
WORST CUSTOMER SERVICE I HAVE EVER RECEIVED!!!
I had my loan paid off in 2018!!!
But they never informed the DMV that the lean was paid off. Well how do i find …
Where do I begin. They have not reported my payment for the past two years to the credit reporting agencies two agencies have been reported the account is closed the other is reporting the vehicle is in repossession. As a result my husband …
Must of bought my email so they could send me spam that I didn’t sign up for. I don’t need or want a loan and this company is contacting me. They have a 1.4 Consumer Affairs rating so these tactics are not surprising..
This is a horrible place to do business with. The interest rates are insane but I understand you do what you need to do to get a car. But I am advising everyone to do their research and avoid this company at all costs. After paying my loan …
Excellent customer, goes above and beyond to meet the customer’s needs. Shows empathy to your problems and/or concerns. Prestige always tries to find a solution to help you if you are facing some challenges.
I appreciate the work from Alex and the prestige financial Services it helped me out a lot today mine was in a million different places Alex help calm that down a lot with my car situations I wouldn’t know what to do if it wasn’t for them
Stuck in an upside down loan, My car was a lemon from the jump, since getting the vehicle, I’ve been making repairs since the first week and I’ve had it for 2 years. The interest is ridiculously high, I’ve only paid off 4% of my loan and …
Ever hear the term, “Cash is King”? It’s not (unless your Bill Gates). I thought I was so clever paying cash for purchases until my vehicle broke down and I needed a bit of help with financing. Credit? Who me? Would anyone touch me with a …
My experience has been the complete opposite of all the bad reviewers. When I first purchased my vehicle in 2019, I was grateful to have received financing as I was in a rough patch financially. I have since fully recovered and along the …
Please avoid using these people they are rude , disrespectful and non caring. They threaten to take your car even if you have promised to pay them. One individual in particular is Shanna Dyer she needs to be fired immediately. She’s a very …
My car was totaled and I had gap to cover the remaining, but all of a sudden it didn’t. They sure took my money for gap insurance though. They continue to charge money monthly to a closed account just because I refuse to pay the for what was supposed to be covered. Pretty sure this is illegal.
They’re evil. We have tried multiple times to negotiate and work with them and each time they refuse and threaten repossession. They went as so far as to say they could care less about my daughter in the hospital they are company and demand payment. i’m suing. i have already started the legal proceedings. See you in court in march!
They were okay to work with. I had bad credit and i had no issues getting a loan through them. The only issue is they start harassing you with texts about three days before your payment is due. And if you are a few days late they start …
This is the worst finance company in America. Especially when you have fallen on hard times due to illness and job loss. NO MATTER WHAT THEY EXPECT BLOOD FROM A ROCK. No workout plans available for any situation… Terrible, just the worst. …
They make their money off of the people who struggle the most! Who have challenging credit-Prestige will give them a extremely high interest rate loan that typically will leave the customer in worst shape They will be upside down in their …
Prestige financial used to be a great place to work where you were well taken care of, in the past year however it has become quite the opposite. They do not care if you are sick you will still need to go in office (there is a work from …
This place was great at first. They were really friendly and super great to work with. However, I lost my job a couple months ago and fell slightly behind with my bills. They have been nice and letting me make half payments with every …
I was blessed to get an auto loan through Prestige in 2019. Unfortunately, my vehicle was totaled in 2021. The loan was paid off and I am looking to finance with them again once I figure out how to do it directly. I had zero issues in the 2.5 years I had an active loan. Thank you for helping those who need the second chances.
To date, I am completely satisfied with Prestige. They have done what they have said they would do as long as I keep up with my end of the bargain and pay my bill on time . I didn’t expect that I was going to get an extraordinary rate through them. so far happy with my rate reductions.
It was a good experience for me. Knowing I have a specific person to call if I have questions regarding my loan gives me peace of mind. In addition, the program to reduce the interest rate with 3 ontime payments is really nice. Certainly, this is helping to reestablish my credit!
I have honestly had nothing but the best experience thus far with Prestige. They are helpful when I have questions, responsive, and understanding, And they took a chance on me when all other financial institutions turned their backs! Thanks Prestige and all who work there for helping me out of a bad situation!
I have had a great experience with Prestige Financial. I pay every month on time and the one time I had to work with them on pushing the pmt date out, they were friendly and totally accommodating. Very happy customer.
customer service sucks!!! their account manager Misty Sweeting is very rude and has not reviewed the account notes before calling me as though I was in default. I contacted prestige on two occasion’s to inform them that my old bank acct was …
I have had a wonderful experience with Prestige Financial. They are so flexible with your payment schedule, and I like that I can set up bi-weekly payments! I also like that my interest rate reduces by making my payments on time
I told the finance company since purchasing the car almost 2 years ago that I am a teacher and I don´t get paid until the last day of the month. They never informed me till today that from the 26th – 3rd of the next month are black out …
I’m not entirely sure how this predatory lender even has 4 1/2 stars. This company is the worst. I had one good rep there and she was the only person I would correspond with otherwise all the rest will talk down to you. So I had my $16k …
Pleased with my loan. The reduction rate is nice. But I don’t enjoy being called the day BEFORE my payment is due and asked about it. I have never paid late, have had a good track record with you guys for two year…yet at times feel like i’m being treated like I will not make my payment.
love it..Prestige Financial Services, Have given me a brand-new start, I have a auto loan hassle free and meets all my needs, the amount is great, the terms of the loan. Thank you for given the hard to finance do to unforeseen credit issues. I have been given a great opportunity to re-establish myself.
Horrible experience, really wished I would have never purchased the vehicle and just bought a local cheap vehicle. Seems like some folks have a decent experience while others dont. I didn’t. I was harassed even after making a scheduled …
The thing I like most about Prestige Financial Services is that each quarter that I pay on time, maintain proper vehicle insurance, I get a 1/4 percent discount on the percentage rate I signed up for originally. That means that more of my …
I want to say that the rep that I dealt with @ Prestige was very uncompassionate. My youngest son was tragically murdered 10 months ago and I got really ill and was hospitalize due to the trauma. After being released from the hospital, I …
I’m a bit confused about your costumer service. I purchased a vehicle after bankruptcy. My payments were due on the 6th, but together with my account manager, we agreed on EFT payments every month on the 16th, due to how my pay periods are. …
I spoke with Abel the Vice President. He is RUDE! I do not like the voicemail he left me. Completely unprofessional. I never experienced what it is like to have a car payment ever and due my current circumstances I was hoping their company …
Extremely unprofessional agents. They use personal attacks to get you to make payments. They lied to my face on multiple occasions and when I caught them in the lie (i did everything through text messages) they accused me of putting words …
I wish to thank Prestige for giving me the opportunity to purchase a new pre-owned auto. I didn’t know what we were going to do. Our old auto went down overnight and we were really concerned about getting financed. The dealership and Prestige made it very easy and painless. Thank you so very much.
Surly one of the most worst Financial companies around and Derrell Waltrip Honda use them to make other people believe that they are a great company don’t believe them at all! …
These people are awesome. They will work with anyone. All you have to do is talk to your rep. …
If I could give them 0 stars I most definitely would! First my experience with them were somewhat ok. I made my first payment ON TIME in March 2016. Well at the end of February I lost my job (only had my car since January) but by the grace …
This company is so unprofessional. I signed car loan with in 2013. Last week I trade in the car owing as much as I paid for it four years ago. This company would charge my bank account without my authorization. So since I have traded in the …
I have been with Prestige for a few months now and it’s been WONDERFUL! I enjoy being able to have access to my account online to make sure everything is ok and to make changes if I want/need. This is my first car and it has been wonderful experience working with them.
Rude rude people. There is a huge communication issue between the staff. We set up arrangements with one and then get rude and threatening messages from another. Still even after the payment was made we continue to get ignorant and untrue …
Initially I was happy to get financed, but then I received a letter telling me I was in default of the loan because I did not have insurance. I thought that the letter must have been sent in error as I had to verify and include them as a …
I truly appreciate the opportunity that prestige financial is giving. The reward program that was explained to me to be able to lower my interest rate as time goes on with OnTime payments of the loan I think is one of the most generous …
Its been just a little over a year that i have been with prestige they have been willing to help and explain services when i have needed it.They offer several services like the ability to lower your finance rate after certain terms are met i really like that feature it’s awesome
Please be aware of this company!! Got an extremely rude phone call from Shanna Saxton, who is an account manager?? My husband and I got a loan from them not knowing how this horrible company operates. We were able to make the first payment …
If youre considering doing business with this company i’d honestly reconsider there’s something seriously wrong here! I purchased a vehicle through Prestige in 2013 this was a 72 month loan which by basic math equals a 6yr loan!. I’ve been …
Horrible. They don’t eve n report to the credit bureaus. I’ve had my car for 1 year and my car wasn’t a factor in my score. My account manager, Chris Montoya, keeps calling BEFORE my payment is due and has been harassing me for my payment …
If I could get out of my contact I would….extremely rude employee’s. I got disrespected by the rep who handles my account and his manager the “assistant vp”. I will never refer friends or family to do business with these people…..very …
My experience with Prestige Financial Services has been terrific. They have “walked me through” each and every step from sign up to payments. I have experienced customer service from personal phone conversations to text reminders from the beginning of the relationship.
Having the rate reduction is a great incentive to have as it will in time shorten the loan and pay back for being treated as a customer and not a number. It is well appreciated and gives me something to strive for as a valued customer. Thank You Prestige for helping with my recovery to a good credit standing for future purchases.
All I have to say about this company is I’m glad I got away as soon as I could.. I regret getting a loan using them; I can’t type enough of the problems I had with Prestige to convince anyone not to use Prestige.. trust me if you have any …
HORRIBLE COMPANY!!! HORRIBLE EXPERIENCE!!!! AVOID AT ALL COST…. Prestige loans are complete rip offs!! Their account managers have ABSOLUTELY NO people skills or customer service!!!! …
Terrible company, based on my experience at least.
Requested my payment history a while ago. Still haven’t recieved it. It wasn’t …
I have been with Prestige for a little over three years. Today was the worst experience I have ever had with customer service. An employee by the name of Reza treated me like the scum of the earth. Upon answering the phone he began to …
Prestige is a awesome company to purchase a car with no or bad credit yes the interest is high but with on time payments it gets lowered. They waited for me to get there even tho they had closed I had got lost. I got a beautiful Nissan …
I had a problem with a payment getting processed twice. I called emailed and texted I was told told they couldn’t due anything to help, so now my bank account overdrawn. Worst finance company ever this the second time they have done this to …
* Everything about the experience has been exceptional. Brian called me in the beginning to explain procedures and such.
* The interest rate reduction plan is really a blessing. …
3 years ago I was impressed that I got a loan (medical bills = bad credit). Fast forward 3 years….COVID-19 hits the WORLD and sends us all into financial crisis. Yes I have a job (with no overtime right now), my husband lost his P-T …
Would give 0 stars if possible. Financed through them and made payments for 4 years. Unexpectedly my mother became terminally I’ll and I had to stop working to take care of her. I advised them in the summer of 2019 I would have to surrender …
I have extremely bad credit and they were willing to take the chance on me! Got a beautiful car for an extremely low price thanks to the partnership Prestige has with D&M Leasing. Thank you for putting your trust in me when no one else would.
I wouldn’t even give them a star but apparently I have to just to leave a review.
Worst company to finance with. I purchased a pre owned car, everything verified …
I wish I could give 0 stars. This company is awful. I been with them for a year and can’t wait to refinance with a different company. As long as they are paid you good but the min you don’t they harass you the families you put on the paper …
I understand the terms and conditions of the loan and agreed to them. I only needed the be change my due date once, and make a payment at a later date. I had no problem with anyone helping or assisting me in these tasks. No harsh words nor …
UPDATE… I tried to call the number provided, it rang once and went to voicemail. I tried to email the address provided and was blocked from sending a message because I was not authorized to send anything to the email provided. I did take …
Do not ever go to this company..I’m not sure why there are so many good reviews when the only thing they are good with is helping you by moving a payment. They constantly call, email and text you if they don’t get payment on the day. I’m …
Although I’ve had a horrible experience with the Dealership I bought my car from Prestige Financial has made my experience wonderful. They keep you extremely informed and do everything that they are able to be helpful and on your side. Melanie is a rock star!
I had a great income, but I had some financial black marks from an ugly divorce. Prestige financed my vehicle without having to go to the bad part of town and roll the dice on the questionable cars and dealers there. It has been an …
Great opportunity for people looking to rebuild their credit. They entice you to make your payments on time every month, by offering a program that lowers your interest rate for every three months you pay it on time (must be consistent …
Wow… I experience almost all the negative comments that everyone going through… I just couldn’t take the disrespect from this company any longer so I have given them the car back and deal with the rest later it was that bad. Especially …
Stay away from this company at all cost, seriously run and take your money somewhere else. Any positive review is probably somebody that works for them or a fake account. They damn near put me my family and I on the brink of becoming homeless that’s how cruel and evil they are. Again I’d stay away as far as possible.
Wasn’t pleased with payments coming out 1-2 days prior to due date and had to complain. Hopefully this situation is now fixed. Other than that, the loan process was good, haven’t received numerous phone calls, emails as other reviews …
The worst customer experience today by Amanda in account management. I have seen a decline in their level of service and today only confirms my thoughts. The customer service reps harass their customers. Today I asked for a request and not …
I just became financially able to purchase a newer car and was excited to bring home my new Toyota Camry. Excitement turned to frustration and disappointment with prestiage Financial. I have had my loan since August 2016 and since then I …
If I could leave ZERO stars I would. Yes, this company loaned with me when nobody else would which was great. But, just because they loaned with me (being a “bankruptee” if you will) does not give them reins to be completely RUDE and talk …
This company showed up on my credit report so I I had the Consumer Financial Bureau do an investigation. They said they did an inquiry when I applied through a dealership. 1) When I was at the dealership they said they were running my …
I have been with prestige for a year and they have done pretty well at helping me out with things. Some of there people are heartless but if you get the right ones they will make your life much easier and less stressful yes they dont just …
I was just informed that my interest rate has been reduced! I appreciate a company that has incentives and rewards when I as a customer/consumer work hard and do my part monthly. I’m pleased and will tell others about Prestige Financial Services!
Not a good company for me. I signed all the paper work at the car dealership and all they told me was Prestige will go over my documents and payment amount monthly. They called my employment to verify several times and my boss verified …
Interest rates are very high, however they said yes when others were saying no. My account rep Brittany Hights is absolutely the best account manager I have ever dealt with. She is professional, friendly , and always willing to do …
Had a loan through this company and totaled my car my insurance paid off all of the loan except for 900 insurance sent them over 10 thousand dollars but then they still wanted a car payment the month they received insurance money. Also this …
I refinanced a very high interest (payday/title) auto loan with Prestige in Nov ’14. They are easy to work with, and very accommodating. The staff have all been very professional and super nice. I would recommend Prestige to anyone looking for auto financing.
This place is horrible. They are a predatory lender, Covid hit and my wife and I lost our jobs and had to voluntarily surrender the car now they are suing us. Hopefully this will prevent people from making the same mistake we did using this company.
This has been a great finance company for someone like myself. They communicate very well with you and help you pretty much anytime you need it. The only reason I didn’t give 5 starts is because I can’t use them to refinance my car because they don’t do refinancing.
So far my experience has been excellent. They notified me about the rate reduction that they offer and instructions on how to sign up for it. I also needed my payment date moved from the middle of the month until the first of the month and they were very nice assisting me with it.
I’ve had to pause autopay a few times, change billing dates, etc… and it has never been a difficult process. Support agents are helpful, respond quickly, and provide clear information. Definitely very different from some other companies I’ve dealt with in the same realm.
Prestige Financial has been the easiest to work with. We love having our payments on auto pay and the reductions we get in our interest rate. We have never had a problem with them and will use them again without question!
Even with my credit not being all that great Prestige helped me get into a 2015 Kia!
Also with the Rate Reduction Plan they have another huge advantage for someone …
I have been more then satisfied with the service Prestige Financial has provide to me. I have not had a bad experience with any of the staff or the Web site. When It comes to making my payment each month It has been a breeze. …
Too bad there isn’t a negative stars option. This place has the worst customer service I ha e ever experienced in my life. Quite honestly it’s not customer service, it’s customer harassment. I read through quite a few of the negative …
Working with Prestige has been a breeze. They took care of my application quickly and answered my questions clearly. They also sent me over to Jef Petersen at Larry H. Miller Used Car Supermarket and I was able to get the car I wanted at the price I needed. Great experience from start to finish!!
Because of a divorce I was forced into bankruptcy. No one would finance me but Prestige. Unfortunately I had to start off with a high finance rate but their program allowed me to earn a lower rate by making payments on time. It was a great way to prove my credit worthiness
Exceptional customer service. My father passed away very unexpectedly and I had to use my car payment money to pay the airfare. The customer rep I spoke with was amazing. Through my tears she comforted me and made sure my car payment date …
I really like the rate reduction and how they listened to me when I asked not to be contacted by email,phone, and text in a matter of minutes the day before my bill is due. One means of contact is more than enough, especially when it isn’t …
The dealership tried to get me to commit bank fraud with Prestige and several times I tried talking to someone about it but never got a reply. I am a 100% disabled Army Vietnam veteran with alright credit but make enough where payment …
If you are looking to rebuild your credit I would start here. This company had given me a second chance. My loan also came with some great perks as well. The staff here cares about you and takes the time to listen to you when you call in. I just want to say thank you for believing in me.
I do appreciate Prestige offering a reduce payment in December . However I have banking with them for a over a year and requested several times to change my due date for two days later. I never get a response from Cassie why it can’t be …
My experience with Prestige Financial Services has been great. I have had at least 4 or 5 rate reductions. If I ever had a problem, I would call my officer April and she was very understanding and always helped me solve my problem. …
It has been a very smooth process working with Prestige Financial, much smoother than most of my other experiences with a finance company for a car. I appreciate the way they have handled the business and keeping me informed of any details …
Horrible customer service, asked to refinance multiple times with no follow through from Prestige. They claim to want to work with you, but they don’t. Guardian Finance is so much better. I have had so many account managers I no longer know who it is. Be very cautious dealing with Prestige!!
In 2016, Prestige Financial Services gave me a chance and I have had nothing but great customer service and experience with them until this month. …
As a client coming out of a bankruptcy and a bankruptcy paralegal, this program is great! It is rebuilding my credit and rewarding me for paying on time. I have recommended this program to a lot of our firm’s bankruptcy clients. I went …
This company helped me get into a car during a very difficult time in life. Obviously due to poor credit the interest rate isn’t great, but that’s to be expected, and can go down with on time payments. …
Best place to do business for an Auto!
Great People, like the rate reduction plan Very much. If you’re not doing business with Prestige Financial Services You should start.
Very…no.. Extremely satisfied with this Company..Thank you again, Mike
Prestige Financial was willing to allow me to purchase a car. Giving me that chance to show that I can own a car and still able to afford it. I am thankful for Prestige Financial giving me that opportunity. Also also to go online to make …
My husband and I were having a hard time getting a loan for a car to be able to get to and back from work after our old Jeep died. We were desperate. These guys approved us with a better than expected rate. We drove home that night almost …
So for 4 years I have had a prestige loan I have never missed one payment. I was rear ended and my car was totaled. Because the person who rear ended me didn’t have insurance I have to pay my $1000 deductible which means I have left over on …
I wouldn’t give a star if I didn’t have to just to write a review. Their staff is VERY rude and inconsiderate. I have a different account manager every month. VERY high interest rate. They call every month BEFORE the due date and …
This is the most annoying unprofessional finance company I have ever heard of. They will ring your phone off the hook. They don’t verify your information til weeks after your purchase but they give you a monthly payment amount instantly. If …
Worse company I have ever dealt with. Hugh White Honda told me I had ten days grace period they lied, and they claim to be christian they ought to be ashamed of themselves for what they do to sell a car. This company told me I have no grace …
Upon signing my life away;
it’s been a perilous fight to do keep the faith. I’ve been laid off from a good job, some of the reps do car of whats going on. …
I am new to Prestige and haven’t needed to call in, but feel very fortunate to have my car financed through them. Receiving the information about my interest rate dropping every quarter, if paid on time, was a HUGE bonus for me. I recently …
I have only had my auto loan with Prestige for a few months but I love them. They have amazing customer service and were very helpful whenever I have questions. The website is so easy to use and I feel very secure using the website. I have recommended them for multiple people.
I have been with Prestige Financial for a while now. I would give “no stars” if I could. They are very RUDE when they speak to you. How dare you call me asking for money and you are rude about it. Yes, I understand that I have a …
Prestige Financial Services is a great financial place to get your credit back on the right track. The customer service I received in the past has been excellent. When I asked to change my due date it was changed with no problems. Great service.
I’ve had a hard time like alot of Americans since the Covid-19 hit. Prestige does have an Agent that truly understands my position and she does try and then she finds a solution that works for Prestige and myself. Without her help, I don’t …
The worst company too use for financing you will receive harassing email and text messages. I have a clean track record with payment to this company no missed payments, technically no late payments, and no extensions. I pay more than is …
These reviews are cracking me up. To the person who said she has never been contacted by them she is lying through her teeth or she is actually Prestige trying to boost their already sad ass reviews. I was bought by them because i have new …
I was a customer for over 2 years and appreciate the help they provided to get me into a car even though the interest rate was very high. I made on time payments for over 2 years and recently traded my car into the dealership I bought it …
Horrible company that will harass and threaten litigation for 1 late payment. Not friendly not on your side absolutely terrible place. You could find the worst company you’ve ever worked with and I vow you will have a better experience with …
This is the worst financial company I have ever dealt with! They were aware that I had bought a new car and still took the payment out of my account. When I asked when could they refund my money they advised when they receive the payoff. …
All good things about Prestige Financial, after going through a Bankruptcy and needing reliable transportation they came through and approved us for a loan for a brand new car. We are forever grateful and will recommend them to anyone …
My experience was Pleasant and hassle free. I felt like the people that i talked to were very sincere and had my best financial interest at heart and not their pockets. I was educated on their services that would benefit me which also made …
This the worst finance company I ever dealt with the customer service representatives and Managers are the worse. They don’t care about their customers. They will start calling you about your payment 1 week before is due!! God Forbid your a …
HORRIBLE CUSTOMER SERVICE. Prestige Financial has been my auto lender for the past 3 years. Over this time, I have had ALL ON TIME PAYMENTS and no issues whatsoever. I have asked about refinancing my auto loan at least 5 times as I was told …
So thankful for a company willing to give me a chance to build my credit after a terrible divorce! Love the way that my interest rate goes down as I continue making all my payments on time! Love that I have earned late fee immunity as well! …
This has been a different experience than any any other lender I’ve been with. They seem to take a more personal approach with your own personal representative. I like the payment plans offered and have availed myself of splitting the …
When my payment date didn’t work for me, they changed it to my next payday without any hesitation. I’ve also been able to talk with them via text, which is extremely helpful to me. I’ve never dealt with a company who actually seems like they care about their customers!
The people in customer services are very very helpful. They help me when I forget my password to the website. Prestige is very accommodating when I need to change my payment date. Also I like getting the text messages because I can’t always …
Since having this car loan my credit scored has increased greatly. to everyone complaining… make your monthly payments on time and they will report on time payments. This company is for people with no credit/bad credit so the rates are …
WARNING – AVOID AT ALL COSTS!
Terrible customer service and falsely advertises rate reduction program. I went …
I am very dissatisfied with Prestige, I thought you were suppose to help people with credits issues, Our Bankruptcy is discharged and you still not helping me . I have drove away in a car for the second time with a approval and you come …
This company is a joke. I understand that they work with people with poor credit and I think thats great but their customer service is atrocious. I authorized a one time payment on my brothers behalf last month on HIS account and I asked …
I was approved for a loan with Prestige in 2016. I didn’t have the best credit score nor history at the time. They are ALWAYS WILLING to work with me on payment arrangements etc. Back in the summer of 2017 my kids and I were in a very bad …
I give two stars just because they are willing to work with you if you are unable to make a payment on time. However, they are very pushy about you answering their emails/texts and will send you one every day until you answer them. They …
I greatly appreciate that Prestige approved loan when no one else would. I like that online or automatic payment is so easy and simple. They also lesson interest if you pay on time. I have prestige take out directly from me check on …
Prestige has always done our family well. We have less than desirable credit and Prestige financed us and since we have always made our payments on time they have lowered my high interest rates as a reward. Also, we had a very large …
I have to say that I have been very pleased with my loan through Prestige. I went through a really rough couple of years– I mean really but they worked with me. I really was struggling and things were as bleak as they could possibly be but …
After having gone through several major finance companies, Prestige has definitely been the most positive experience I’ve had. Their customer service is outstanding and they never fail at making each interaction the most pleasant. Thank you for everything you do!!
I’ve been dealing with prestige for over a year now. I used to get the greatest service. I loved everything about the company. Ever since my account manager went on maternity leave everything has gone downhill. My new account manager is …
Everyone so far through the company that I have talked to has been super great. My only complaint is that I got multiple calls for things that had already been completed right after I got my loan and people were just not looking in the …
I have had financing with this company for over 3 years, I have had to ask for reduced payments once in a while because I am a single mom and can have financial struggles however, I have always made my car payment. I was recently evacuated …
I am so glad to be out of this car loan!!!! These people take advantage of people who suffer hardship. I made a car payment last month as I usually do online and they tried to draft two payments at one time out of my account when one caused …
I have been with Prestige for 2 years and all I can say is they have been wonderful. Great credit rebuilding and the staff is always pleasant. Most second chance companies are rude and never pleasant, but Prestige is definitely a different breed of company. Kudos to the owner but percentage rates are CRAZY. You cant have it all.
Worst company I’ve ever had the displeasure of working with. I needed some assistance back in October, prestige was unwilling to work with me on ONE payment. I was told I had one deferment available from one agent, then a week later I was …
They are always willing to work w customers during difficult times. I have been battling cancer and they have been so understanding to me being behind on payments due to missing work during my illness. They have never given up in making …
I am big on customer service and I like working with Prestige Financial for this reason. I have been with them almost a year and a half now. I do my part and they always do theirs. They’ve even helped during a rough transition to make …
So far, so good, but as one who works in digital marketing, its scary when there is such a push to get reviews. I understand how Google Reviews work, so seeing that you all are really trying to get the negative reviews off of the first …
They are very friendly and helpful and super understanding! I spoke with Tyra Rodriguez and she has been so sweet and even wished me a happy Holiday I have never had any problems with Prestige as long you pay on time and if you have any …
I’ve never experienced a car finance company that has been as great as Prestige. I’ve some trouble in the past getting financed and if I did get financed the APR was extremely high and unreasonable. Customer service at Prestige is awesome …
At 21 years old, I walked into a dealership with a beat up 12 year old car. I owed more money on that car than it was worth. Additionally, some financial issues and maturity issues had caused my credit score to be terrible. …
I had gone through a financial slump after leaving work to care for my mom. When I needed a car, I thought getting financing was going to be an uphill battle. Prestige financial came to the rescue! They even dropped my interest rate 8 …
This has been the worst experience i’ve ever had with any kind of finance company! This company took every advantage and added fees and extras wherever they could so i ended up paying so much more than my car is worth! This is my …
I’m really have a pleasant experience with this company. They keep their promises and even reduce interest for on-time payments, not to mention plenty of other perks like no late fees after paying on-time for the first 12 months, just to …
I was in a desperate situation and needed a car. My credit score was in the toilet and Prestige still helped me out I have worked hard on improving my credit score and like the rate reduction program as an incentive to keep on time …
My experience with Prestige Financial Services has been outstanding. I have only made two phone calls and both times they have been knowledgeable and their customer service has been wonderful. Due to my credit situation, there weren’t any other companies willing to help me out. Thank you Prestige!
I have only been with company for 2 months but so far very friendly and helpful to set up my account. Gave me different options and explained in detail. Many options to make your payment according to your situation. I am very impressed. I wish my mortgage company was this flexible and helpful. Do you guys do mortgages? Count me in.
Prestige granted me a car loan when no one else would. After 3 on time payments they have already lowered my interest rate on my loan. Their customer service is stellar! I am so grateful they took a chance on me and I’m beyond satisfied!!! Great company!
I was in a bind when my car started having mechanical issues, so I needed to get a new car fast. I worked with the dealer and they found Prestige and after a short process over the phone was approved. Granted my APR was high, the fact that …
My husband and I were in the middle of a bankruptcy when the car we had planned on keeping suddenly had major issues. We were left with no choice but to surrender that car and get a new one. We were able to get a beautiful car with the loan …
Never missed a payment. About payed off. Asked if I could do anything and they refused to help. Don’t do any thing with them.
Horrible experience. I called this month to defer a payment. I got questioned about why I couldn’t make my payment and a lot of personal questions that were very inappropriate. I’ll be glad when my car is paid off so I don’t half to deal …
Prestige Financial Services has been the best lender I have ever worked with when it comes to auto loans. They made the entire process very easy. Their team was very good in communicating with me. It was very simple to set up automatic …
I just paid my first payment so it is still early days with this company. I appreciate that they are giving me a chance considering credit situation. I spoke with my Account Manager Alex after reading some of the negative reviews and was …
While I don’t love the high interest rate I’m being charged for an auto loan, I know that my credit isn’t great and I think it is AWESOME that Prestige has a program to lower that rate over time. My Account Manager, Jessica, is wonderful …
Coming out of a bankruptcy and getting my first car loan with Prestige Financial has been rewarding in building my credit back up. I’m very pleased with their services and if you make your payments on time (auto-debit) they will reduce your interest rate. Awesome company and would highly recommend.
Prestige was kind enough to finance my car loan when my credit was the absolute worst in my life! Because I am as faithful to them as they are to me, I have been receiving the 1/2% reduction and able to pay off my loan sooner than …
I am really impressed with the customer service. Prestige Financial has treated me with nothing but respect from day one. The reps are courteous and helpful. I like the fact that they are not concerned with my past credit and are willing to …
Prestige was open and upfront in the whole process. The interest rate reduction rate is a great tool for us as we rebuild our credit. The staff is friendly and helpful. I would recommend them to anyone trying to finance a vehicle with …
Prestige was awesome until I became 30 days late due to a death in the family. They are not great to work with if you have struggles in life, not compassionate or understanding at all. They send you to collections immediately after 30 days. …
Prestige Financial Services took a chance on me. Helped me buy a car when no one else would. I have only spoken with them a few times, because I have had no reason too. When I have spoken to them, they have been courteous, polite and …
I am very happy with Prestige Financial. They are a very good company by taking chances on you when no one else wanted to, and I love the part where they will reduce your interest rate so you can pay your vehicle off earlier as long as you make your payments when you are suppose to. I highly recommend this company.
Going on 4 years with prestige & I’ve never been more pleased with a creditor. They understand that things happen and as long as you let them know what’s up and that they will get their money they work with you. I’ve had multiple account …
I bought a car and Prestige financed it, even with an 8% debt to income ratio they gave me a 14.99% and a 15 PER DIEM rate, which is like taking $15 per day and tossing it in the trash. 4 month after purchasing the car and making payments …
I’m telling everyone this please stay away from this no good company, worst finance company ever, they hound you like crazy, even before the payment is due , they start sending emails text messages and phone calls like hell, stay away …
Having COVID-19 and some other issues my finances got behind. Prestige has worked with me and keeps me on track. Thank you so much!
Be cautious! I was so excited to have a new pre owned car. The company financed me, I thought everything was done and great. THEN… three days in…I was asked to call their corporate office. They wanted me to send them a copy of the …
Prestige Financial Services took a chance on me which allowed me to build my credit. In addition to that i was helped by the reduction in interest because of my timely payments. I would recommend this company to anyone in a heartbeat! Awesome customer service and friendly helpful people which is nearly unheard of in this industry.
I was VERY pleased and surprised by the great introductory phone call and email I received from Prestige Financial Services when my car financing was approved. The representative explained my account to me, the options to lower my rate, and …
If it was possible to give 0 stars I most absolutely would. These people who are so called customer service reps are just nasty. They are the most heartless, careless and rude people that I have ever came across . They lack empathy and …
The account management is rude! They don’t actually do anything but be rude and hound you for payments! Oh and they don’t give you correct information for in person payment centers! Then they blame you for their lack of communication with Western Union and MoneyGram which are what they’re referring to when they say in person.payments
Very thorough and they make sure the process was easy to understand
They financed me right after filing my Bk7 and I have made all my payments on time. I got a welcome call when I first got the car but not one phone call afterwards as I paid on time. People complain about this company because they were late …
Absolutely the worst finance company known to man! These people say they’re helping you to get a car after a bankruptcy or repossession. False! They help you alright, with a 20+ percent interest rate on a 7 year loan for a car that only …
So far a horrible experience. I have been with them a while now. One thing is for certain, they will lose your insurance information many times and threaten you with default letters. The first year of the loan they lost my insurance …
It is way too early for me to give an honest review as I have only been with this company for 1 month. So far so good is all I can honestly say. I appreciate the fact that they work with people who are credit challenged and or going through …
I am Disgusted with this company. My husband is on disability and is unable to keep the vehicle he had purchased and this man Frankie continuously called and harassed us and after I was out from having surgery told us that if we can find …
Virginia Refuses to work with me with the Corona virus going on, I have made 90%of my Score Decrease …
Overall, absolutely fantastic people to work with. I was SO upside down on a load for my truck and they were able to get me financed. My only complaint is that there is absolutely zero flexibility with the due date (no grace period). …
I never had any problems with this company and they were always helpful.
I have bought two cars through Prestige and each time every thing went smoothly, I love the rate reduction which I receive for making payments on time. Next vehicle purchase will be with Prestige, no doubt about. Customer service has always …
Update; Just paid off my loan to Prestige. Made all my payments on time and was awarded accordingly by lowering my interest rate as I went along. Online app was user friendly and they never harrassed me about anything. But then again, I …
I am SOOOOOOO glad to be with this financial company as they not only have been super friendly every single time I speak with them but they have gotten to know me as an individual and when I went thru a really rough patch they were more …
My husband and I had to file bankruptcy due to medical bills. When it was time for us to buy a new used car I was dreading trying to get a loan. Prestige was one of the only loan companies that would approve us. Our interest rate was A LOT …
Great customer service and the convenient payment options, and the rate reduction program is a great incentive to offer to the customers. I’ve being with them going on three years now. I haven’t had any problems. I am looking forward to my pay off date and maintaining a great relationship with Prestige Financial Services, Inc.
Please do not use this company to finance are car! This is a payday lending agency pretending to be a Financial company to finance cars! They have so many bad reviews against them! They do not give a grace period if you are late! I was …
I have never had any issues dealing with Prestige. Customer service is always available in the form of a.i. and monthly statements are detailed and easy to read. The best thing about the service is that as you continue to make payments on …
I’m reposting as it seems my orginal review was taken down (perfect example of this company’s shadiness). I’ve had a vehicle for six months and been trying to resolve issues for half that time. First off, their predatory lending practices …
I have never experienced a finance company that will give a person like me such a great opportunity to better my self in the area of improving my credit, by lowering my interest rate just because I make my payments on time over a certain …
Where do I begin! This is the most horrible RUDE, inconsiderate, and I can go on and on bunch of customer service lack of professionals there is. My account rep Daina was always rude. Wither it was through texts or over the phone. She …
This place is amazing has worked with me through all the issues I’ve had. And I’m VERY VERY pleased with the way the handle business and it’s really helping my credit thanks so my guys
An amazing company that is willing to give people with bad credit a chance at fixing their credit. Thank you for taking a chance?
WORST FINANCE COMPANY EVER!!!! They will rip you off!!! If you see a positive review, trust me its one of their employees writing it. They should be shut down because they are a fraud. How do you get a car for $12,000 and 2 and 1/2 years …
This company has been a living nightmare. Nothing is reported to your credit. I’ve had my loan over a year and no way has it reduced my payout on my car. My car was deemed totaled after being rear ended by an insured motorist earlier last …
Absolute worst customer service I’ve ever dealt with. They threatened to hang up on my while I was trying to make a payment. They told me my card wouldn’t work without even trying it. The tone of voice when they speaks to you is …
They are a great example of predatory lenders. They know you are struggling to get financed so they approved you with high interest rates. What do you do? You sign because you desperately need a vehicle. Then they have you and with no …
It’s simple…pay your payment on time and it’s no problems. I have never been called and harassed. After paying on time for a year I’ve earned a nice perk if I do pay late from now on I will not get a late fee charge. My interest rate has …
Don’t do it!! I would give them 0 if it was possible. I got a loan from them years ago, they changed my monthly car note due date without my knowledge and/or approval. They did multiple things against the law, that I’ve documented and have significant proof of.
I receive my bill through the mail every month, and always mail off my payment the next day. Never missed a payment or been late but every month, the day after receiving my bill, I start receiving dunning messages once a day. I tried …
I have never had a finance company as amazing as Prestige!!
This is the worst finance company around, they don’t answer when you call…..when I finally got in contact, I asked for a payoff quote for my truck so I can refinance it, they sent a payoff quote with No Make/Model/Or Vin#, then went on to …
Customer service likes to harass you if you opt in to text reminders. Trying to get you to set up payments months and months in advance
This has to be the worst financing experience I have ever had. Pushy customer service reps hounding you by text, email & phone even before the payment is due. They don’t seem to understand or even care about how they are treating people. …
Quite honestly, I have had it with this company. They are extremely pushy, constantly emailing and previously calling until I told them to stop calling me. If I would’ve known that this company would’ve been so hard up for MONEY, I would’ve …
They were the only one who would finance me and I needed a car to care for my parents. Of course their interest rates are high, they’re financing people with bad credit. I don’t know why people complain about that. Look at the big picture. My credit score has doubled because of them. Friendly and responsive. Thank you Prestige!
Since my I have a repossession on my credit record, among other things, I’d given up hope of being able to finance a car when I absolutely needed to. I needn’t have worried, Prestige came through with flying colors and have been one hundred …
Great customer service and there is always someone answering all ur questions.
We use Prestige as one of our lenders that help our customers build and repair their credit. The customer service unlike most subprime banks is out of this world. Highly recommend this lender for not only dealers but for people looking to …
I am just 3 months into this loan and so far, the customer service has been great. All the questions I have had, have been answered completely and quickly. I love that my interest rate can and will be reduced as I continue to pay on the …
I pay early every month. I have no problem with them and they have no problem with me. This account built my credit quickly. I knew the expense before I entered into a contract. They gave three months without a payment when I had an emergency expense.
This is by far the worst experience I’ve ever had with a loan. I purchased my vehicle a week before the pandemic closed everything. I made my payments on time until I was laid off in June. My next payment was due June 20th. From that point …
Like others have said— this company relies on people with low credit scores to use them so they can charge higher than normal interest rates and offer “rate reduction” of 0.5% every 6 months but only down to 14%. I made major strides to …
My experience with Prestige Financial has been by far the absolute best for financing a vehicle. The staffing is outstanding in customer service. Never, Not once did I experience a rude staff member. I was able to move a payment date if …
Prestige has been incredible to work with. Through some hardships with the pandemic they were always courteous, professional and kind. I appreciate the way they did everything possible to keep me in good standing. Thank you
We have had a pretty good experience with Prestige – Yes they do call you if you are late on payments – but that is true for anywhere!!! Hubby lost his job and they deferred his payments a month or 2 and with COVID they have been good …
I have not had any issues until March when apparently my account manager changed. They started sending harassing text messages before the payment was even due and became very aggressive and unprofessional. I have NEVER been late and have …
Horrible company – I totaled my car and they pestered daily, sometimes multiples times a day to get insurance payments. …
I see a lot of people writing negative reviews, my experience has been nothing but positive with Prestige Financial.
I even seen a review that the car that was purchased was a lemon, well that’s …
Do not under any circumstances use Prestige financial. They are a morally corrupt company. My car was flooded during the Houston flood 3 years ago. My Insurance paid all but $1,300 of the remaining balance. My insurance company took …
This is the worst experience I ever had in my life this is my first new car 2019 Nissan altima purchased in 2020 and they stopped reporting my payments and i am now experiencing a hardship and behind ONE payment and getting harassed by my …
Worst people on planet earth that have no feelings or care about what their customers are going through. I hope they get shut down soon.
Company is a mess and they try to talk to you like they’re better than you. Meanwhile; I’ll respond the same way they do then they get professional. I’m refinancing my vehicle with a BETTER COMPANY.
I’ve had the worst experience ever with this company. I’ve been paying them since 2015 and still owe a balance after paying for 72 months. Customer service is a joke and everyone you speak to is rude. The rate reduction with autopay is a …
I am hoping that this review will stop someone from making a mistake in choosing this company as a lender. …
TERRIBLE!!!! Got my first car brand new in 2017 for 15,600. Still owed 13,700. Covid came and I had to postpone payments to where I could make a payment. Fast forward had my first child in 2020 and had to take non payment family leave from …
Terrible at handling certain issues. My ss was input in their system incorrectly. I have been contacting them for weeks at a time to get it fixed and it is yet to be resolved. Everyone I talk to kind of seems clueless.
Easy to work with and rates not bad if you don’t have perfect credit
And easy to work with on payments
Really a bad experience lately, super bad customer service, no one help me , they charge me twice for my monthly payment quote it’s been more thank a week been sending emails with my bank statement showing that they charge me twice o. My …
Mariah Dutton did amazing with assisting me with my problem and got it resolved quickly!!! Great customer service.
I have never had any bad experiences with Prestige Financial services. These are good hardworking folks that are pleasant to work with. They approved me with my bad credit when no one else would. …
I have had prestige since 2018 I do understand at that time my credit was low and I am now stuck in this upside down car payment 🙃 this company has no sympathy for the customers and my account manager has left which seems to me very …
I didn’t have the best of credit. But my car was finance with prestige. I had auto draft so I would not be late. I received the rate reduction and I never had a problem. My payments post with no problem. It was the best experience. The …
If I could give them zero stars I would. I am current on my payments and usually only need to move my payment date by a week. They constantly harass you and barely want to work with you even for a week. I see people talking about going …
My experience with Prestige was a good during the first three or so years as a customer from 2017 to 2020. Being a professional with decades of customer service experience I was extremely happy to sell my vehicle and not have to deal with them any further in 2021.
So disappointed. I got the loan through them due to bad credit. They reported my payments for 2 years. They stopped reporting my payments when they promised me they would continue. When I questioned them they took everything off my credit …
I had a vehicle financed through this company, and I had the vehicle from 2016-2020, I still owed a substantial amount on this 2012 vehicle, but when the COVID Pandemic hit, I was unable to keep up with the payments and fell behind, so I …
Prestige Financial has been great to work with. They’ve worked with us for the last few months when we’ve been going through some rough patches. We are able to text and get everything situated. I appreciate them!
One of the worst customer service that there is. I am Combat Veteran served two deployments in Iraq. Seems like they don’t care about US Army Veterans that served this country. These Banks don’t care about its Soldiers that protects …
They write credit/bank card # down. Than reading it back to you out loud so that everyone in the office can hear your information. Asked them not to do it. Multiple Prestige employees say they do it all the time. Rude is understatement! …
I have been with prestige since November 2016. The car i was sold was a lemon. Fast forward to recently not only did I pay off my car, I receive a letter from prestige stating congratulations. Per their reps my account was not closed and …
They owe me over $430 after a payoff for a new car with a reputable Credit Union. It’s been two months after they told me “we mailed it out this week”. When you try to call the phone number it immediately hangs up on you. They are hard …
WORST CUSTOMER SERVICE I HAVE EVER RECEIVED!!!
I had my loan paid off in 2018!!!
But they never informed the DMV that the lean was paid off. Well how do i find …
Where do I begin. They have not reported my payment for the past two years to the credit reporting agencies two agencies have been reported the account is closed the other is reporting the vehicle is in repossession. As a result my husband …
Must of bought my email so they could send me spam that I didn’t sign up for. I don’t need or want a loan and this company is contacting me. They have a 1.4 Consumer Affairs rating so these tactics are not surprising..
This is a horrible place to do business with. The interest rates are insane but I understand you do what you need to do to get a car. But I am advising everyone to do their research and avoid this company at all costs. After paying my loan …
Excellent customer, goes above and beyond to meet the customer’s needs. Shows empathy to your problems and/or concerns. Prestige always tries to find a solution to help you if you are facing some challenges.
I appreciate the work from Alex and the prestige financial Services it helped me out a lot today mine was in a million different places Alex help calm that down a lot with my car situations I wouldn’t know what to do if it wasn’t for them
Stuck in an upside down loan, My car was a lemon from the jump, since getting the vehicle, I’ve been making repairs since the first week and I’ve had it for 2 years. The interest is ridiculously high, I’ve only paid off 4% of my loan and …
Ever hear the term, “Cash is King”? It’s not (unless your Bill Gates). I thought I was so clever paying cash for purchases until my vehicle broke down and I needed a bit of help with financing. Credit? Who me? Would anyone touch me with a …
My experience has been the complete opposite of all the bad reviewers. When I first purchased my vehicle in 2019, I was grateful to have received financing as I was in a rough patch financially. I have since fully recovered and along the …
Please avoid using these people they are rude , disrespectful and non caring. They threaten to take your car even if you have promised to pay them. One individual in particular is Shanna Dyer she needs to be fired immediately. She’s a very …
My car was totaled and I had gap to cover the remaining, but all of a sudden it didn’t. They sure took my money for gap insurance though. They continue to charge money monthly to a closed account just because I refuse to pay the for what was supposed to be covered. Pretty sure this is illegal.
They’re evil. We have tried multiple times to negotiate and work with them and each time they refuse and threaten repossession. They went as so far as to say they could care less about my daughter in the hospital they are company and demand payment. i’m suing. i have already started the legal proceedings. See you in court in march!
They were okay to work with. I had bad credit and i had no issues getting a loan through them. The only issue is they start harassing you with texts about three days before your payment is due. And if you are a few days late they start …
This is the worst finance company in America. Especially when you have fallen on hard times due to illness and job loss. NO MATTER WHAT THEY EXPECT BLOOD FROM A ROCK. No workout plans available for any situation… Terrible, just the worst. …
They make their money off of the people who struggle the most! Who have challenging credit-Prestige will give them a extremely high interest rate loan that typically will leave the customer in worst shape They will be upside down in their …
Prestige financial used to be a great place to work where you were well taken care of, in the past year however it has become quite the opposite. They do not care if you are sick you will still need to go in office (there is a work from …
This place was great at first. They were really friendly and super great to work with. However, I lost my job a couple months ago and fell slightly behind with my bills. They have been nice and letting me make half payments with every …
I was blessed to get an auto loan through Prestige in 2019. Unfortunately, my vehicle was totaled in 2021. The loan was paid off and I am looking to finance with them again once I figure out how to do it directly. I had zero issues in the 2.5 years I had an active loan. Thank you for helping those who need the second chances.