Priestley Management Company

Priestley Management Company

The trusted choice for Greensboro Property Management.Priestley Management Company’s experienced Greensboro property … See more

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Priestley Management Company Reviews ( 116 )

  1. If at all possible AVOID using this company. They are unprofessional, rude, and do nothing but collect a check. They also contract vendors who are not bonded. Again AVOID this company…RUN.

  2. This is the worst HOA company EVER!!! Please do not move into any of their communities or you will regret it. I am currently being harassed about a trash can violation that i did not commit. I HATE this company!!!!

  3. We’ve had a good experience with management at our condominium. Staff have been very responsive to questions and concerns, and plenty of information about what is going on has been provided.

  4. Priestley Management responded to my request for maintenance and informed us when the project was complete. The whole process only took a couple days.
    Thank you.

  5. Station One on site manager Natalie Overton that works for Priestly is very professional and does a great job! Always friendly and ready to help or find you answers when you need them!

  6. I am a Home Owner at one of the properties they manage. Customer service it’s terrible, they never answer the call, they ask to email them but never reply. This is the WORST COMPANY EVER. I am sure that all other owners might have the same …

  7. we had some work that had to be done at our Townhouse; their workers responded promptly, completed the work perfectly and cleaned-up after. We were very pleased.

  8. Priestley Management and Enza are the best. I have lived at the Grande for 11 years and have been on the Master board and Condo board and Enza Johnson was very cooperative. Thank you Enaz and Priestley for being our Management Company

  9. I had sidewalk flooding in front of my house and they came and replaced the entire thing last week. I really appreciated it!!!! Awesome job. Thanks for being attentive

  10. Do not appreciate the lack of communication/unresponsiveness. Had to basically threaten to take legal action in order to get my cracked walkway fixed after it became a fall hazard. …

  11. The men who came to do the brick work did a good job. They established communication with me before they started and after they finished. I couldn’t ask for more than that.

  12. We live in a Home owners Associated complex Charlestown Village off Hornaday road. This management company only cares about the Dues. Don’t do any about the Problems. Seems like they would at least come out to see for themselves what’s …

  13. I worked with Enza at Priestly on a couple of recent issues. I found her to be very responsive; she often even replies to my emails during non-work hours.
    She is fair and effective. My thanks go to Enza for her quality work.

  14. Horrible customer service. As a professional I make it a habit to provide excellent customer service. I called Priestley Mgt. Co. to ask a question about a property they manage and the lady who did not want to help me hung up. I called back …

  15. The medical office that I manage has been working with Priestly Management Company for several months. They have been great to work with and provide quality service. I love that someone promptly answers trouble calls and that they ensure problems are fixed.

  16. I have been a member of the Cottage/Villa HOA Board at the Grande at Lake Jeanette for several years and have always found Enza Johnson, our manager, to be knowledgeable, professional, and reliable. Over the years she has been a valuable resource. Priestly Management personnel are friendly and cooperative.

  17. Wendy parks is the most unprofessional woman I have ever spoken to. She doesn’t answer phone calls or emails, unless you call from a different number. She’s condescending, uniformed and unprofessional. If you need anything in MOTL go directly to the board members.

  18. If I could leave less than a 1 star I would! This company does not manage our HOA fees in a reasonable manner, spending money on things that are unnecessary and wasteful. In addition the representative that handles the buildings where I am …

  19. I have been working with Priestley for over 10 years now. Always a very positive experience. Staff there is top knotch at what they do. Great team to work with.

  20. Natalie Overton in Wilmington NC for Priestly Management in Wilmington has been very helpful at our Condo Station One .
    She and the staff have helped me since I am in Chapel Hill and they are on site. …

  21. Special praise for Enza Johnson who has been our Priestley Management agent for our housing community account for over a decade. I am so pleased with the service Enza has provided and the professionalism she shows in how she does it. Enza …

  22. Horrible customer service. Never received a packet when I moved in telling me they were the property management company and where to send my HOA fees to, then tried to charge me for late fees when I am the one that had to track their …

  23. I have had several very positive interactions with Priestly Management. Every request I have made has been promptly dealt with to my satisfaction. I appreciate the immediate response to my requests and the desire of Priestly to provide good service.

  24. PMC cannot add and subtract. Our unit HOA does are never correct. They cannot keep a record of maintenance requests. Requests get lost within a few weeks.
    We have had PMC for less than a year and they are aweful!!!
    Beware of this company.

  25. Three large branches have fallen. One hit my roof before bouncing off and hitting the ground. Two guys came out did nothing, rude, and left. My safety is at stake as another branch has fallen. If this tree hits my home PMC will be responsible for paying for repairs.

  26. I have never seen worst management than this in my life. Debbie I think is my HOA manager for my community and everytime I tried to reach at her for a issue she ignored and never took care. They have worst surveys here because they only …

  27. PMC has been our management company for 3 years and it has been a terrible 3 years. Our property manager (Patty) never answers the phone or returns phone calls or emails. On top of that the fees increase for their services. Do not use them! I wish my neighborhood would terminate them.

  28. I live in chapel ridge and they manage our HOA. They are not good at their job. They are rude when you talk yo them on the phone. Our manager is never in her office. They only enforce what they feel like it on the rules. They charge us to …

  29. I would like to say a special thank you to Patty Dennis who is the Manager of my community in Greensboro. Patty has been quick to respond either email or phone to whatever issue that I have had. Just today, 09-11-2017, I sent a work order …

  30. Woodlea Manor HOA Greensboro NC.
    Phone call placed 1/10/2020 at 10:34AM to report a water leak on both sides of a shared wall. Receptionist transferred call to Brittany Leak, call went directly …

  31. One of the worst management companies to ever deal with. The manager never replies to phone calls and there aren’t clear reasons for enforcing some rules. The company just enforced towing regulations and said that every homeowner has 2 …

  32. Residents tend to expect instant responses from property managers to their concerns. That’s not very realistic. Each one of them manages multiple communities with hundreds of properties so replies to emails or letters may take awhile. Also, …

  33. Shout out to everyone associated with Priestley Management. Every time we need their assistance for HOA information, they do not hesitate to provide services to us promptly, without special requirements or added fees. We want to thank them for making our job easier during Real Estate closings. The Law Office of Edward H. Galloway.

  34. Giving them 1 star is more than I’d like to give. Have been asking them to fix broken gate and fence since before moving in. That was October, it is now almost May, and it still isn’t done. When I followed up for the 4th time last week they …

  35. I had the pleasure of working with April Pritchett for two years while I was on the BOD at The Woods of Grove Park. Most of that time I was President of the HOA. I found April to be an invaluable help to me during that time. I often got the …

  36. Thieves and liars!!! I rented an end unit townhome in a community this company manages and the experience was so terrible I had to move. While you would think not having a neighbor on one side of you is a good thing, imagine having 1000s of …

  37. Kat is the Field Operations Manager that responded to the request for someone to check my roof for a leak. She was very knowledgeable, professional, and kept in contact with me through the process. Loved working with her; she did an excellent job!

  38. PMC is absolutely the worst company I have aver dealt with. They have been managing our neighborhood for 15+ years, and honestly I am not able to think about at leas one situation that has been handled in a professional manner. I honestly …

  39. I will give a rating of 5 stars this time only because of the outstanding attention Kathlean Andrews has shown to an issue that owners in our unit have presented for 4 years to Seth Geise and Matt Peele. …

  40. We had a great experience working with Priestley. They manage our townhome community, and when I discovered that my exterior backdoor frame had wood rot, I reached out to our community manager to determine whether my homeowners policy or …

  41. Kathlean Andrews has been amazingly helpful and communicative as I am working through a plumbing issue in my unit, which is new to me. She is easy to get in touch with, explains current procedure well, and is extremely responsive to any …

  42. Having worked with different management companies over the years, I find Priestley and April to be a professional team. April is available when I have a need or a question and she is one of the few people I know who still answers her phone. …

  43. No matter what day or time I call I always seem to get a machine. I’ve been trying to get a swipe card for the gym for quite some time. We got one 17 years ago and it wore out. The one we got 3 years ago won’t work. Hard to use the amenities if you can’t get a hold of anybody.

  44. No one answers the phone anymore BUT PRIESTLEY MANAGEMENT DOES!!!! And LESLIE CARTER ALWAYS ANSWERS mostly on the first ring!!!!! Leslie has been so helpful, pleasant and professional each and every time I have contacted her. I have had …

  45. Non responsive to the customer. Does not have homeowners in there best interest . They are more interested in protecting the developer then hold them accountable for long standing repeated issues.

  46. The fence that separates my patio area from the other townhomes in our community became infested with termites causing lots of damage to several fence slats. After calling the management company, the area was treated for termites. Two …

  47. The residents of my community have had some concerns, and Kat Andrews was extremely responsive and her follow through has been amazing. Kat has resolved multiple issues for us when it seemed that no one else we contacted was really …

  48. Inconsiderate renters have been a huge problem!! Maybe if owners were truly held accountable for their renters, other owners (who actually live here) could enjoy their homes. It seriously frustrates me that there is no discretion or …

  49. Priestley Mgmt oversees our HOA, and has been exemplary in their service and response. They are quick to resolve issues, and always professional and friendly. Would recommend their mgmt skills to any association or firm seeking assistance.

  50. Priestley Management takes great care of my condominium association’s common areas. I understand that we are a small community and cannot always afford expensive amenities but the grounds and common halls always look neat, clean, and well …

  51. AWFUL COMPANY!! My house now has a lien due to the negligence of Marie at PMC. They sent my account to an attorney all over $110. (That I tried to pay 3 times!!) and now the attorney is trying to charge me $800 in fees!!!!!! I have never …

  52. I have been a resident at Rachel’s Keep for 7 years. I reached out to Priestley Management in 2017 regarding poor drainage in front of my unit. EVERY time it rains my front walk way right up to my front door is completely flooded. I was …

  53. I have been working with Kim and Lauren on a recent condo fire. They were both very professional and great to work with. Got my problem solve in no time. They both went above and beyond to get my needs met in a timely matter. I look forward to working with them in the future. Angie

  54. Top notch HOA management company. Our community tried all others in Greensboro, Priestley is the absolute best, and not just by a little bit.

  55. Their job as the Property Management Company, to which they are well paid, to understand and interpret, by your Attorney if necessary, the HOA Documentation, then explain to the Board and Association Members Owners and enforce what’s in …

  56. Very disappointed in the response and care that Priestley Management takes. Have had to call several times on things that need to be done, maintenance on shrubs is not attractive. I now have bushes that are covering the front window and weeds in the natural area. I can’t quiet figure out what I am paying HOA for.

  57. I have been doing business with Priestley Management for the past 4-5 years. They are an excellent organization. Both Leslie and Lauren are wonderful to work with. I had an issue that needed fixing and they took care of it quickly and painlessly. Thank you.

  58. Priestley Management (PMC) has done great work for our HOA in Carolina Beach. Managing an HOA for beach condo’s is not an easy task. There are always new challenges to meet. Kyle Priestley and his staff are always there to meet those …

  59. I am dealing with them in a new community and they are not being proactive in making sure the lawn maintenance and gutter cleaning crews are cutting our lawns and cleaning our gutters respectively in the community. …

  60. “CHERRY LOPEZ” (assistant associate manager) – Thanks so much for going the extra mile to ensure that I received the document requested! Although Priestley Management no longer manages our property, your professionalism, thoroughness and …

  61. Work order put in to replace old utility fence it had broken & rotted slats looks like someone tried to paint parts of it. PMC only replaced & painted half the fence! Why didn’t they just replace the entire fence?

  62. Very Poor Service. Need gutters cleaned out and that is part of the HOA agreement. Priestly has closed the work order and no work has been done. In order to get anything done, it requires multiple follow ups. Very frustrating to have a non-responsive HOA

  63. PMC sent a contractor to clean our gutters which were overflowing. That contractor, ABM Pressure Washing, failed to contact us before they “cleaned” the gutters, even though PMC says they require contractors to notify homeowners. Our …

  64. As a Realtor, I often call HOAs for info. The team at Priestley is always helpful and responsive to our requests. William Alexander and Renee Campbell have been very helpful with my most recent request.

  65. DO NOT move into a neighborhood with this HOA managing. They harass homeowners, go in homeowners yards to look for “violations” but the sidewalks are a hazard, the weeds and brush they are responsible for is out of control and so many …

  66. Priestley gets some things right. My complaint is the way William Alexander specifically badger a homeowner of approximately 20 years to remedy a situation. I had a sofa on the curb and was waiting on city to pick up. They contacted me …

  67. The WORST to deal with. I’m a Realtor, and time after time I have seen closing attorneys have to ask for HOA transfer information multiple times with no response. If you call the office they direct you to a third party website that you …

  68. I guess they’re under new management. This year has been terrible dealing with these people. How are you going to raise the cost of HOA and stop trimming my scrubs. Let’s make it make sense people. I been calling for a month now and still …

  69. We have been working with Priestley Management for many years, they are very professional. All of the Property Managers we work with are amazing and it is always a pleasure working with them. Thank you for allowing AdvantaClean of The …

  70. Excellent company with an ensemble of knowledgeable and professional property managers. I have been working with the Priestley team for several years and in my experiences their service delivery has been stellar. Ruth Ann deserves an …

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