Primary Healthcare Physicians (El Paso, TX)

Primary Healthcare Physicians

Primary Healthcare Physicians provides quality. efficient medical services. Our physicians provide h See more

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Primary Healthcare Physicians (El Paso, TX) Contact Details

  • 11880 Vista del Sol Dr, El Paso, TX 79936
  • 915-855-7900
  • Friday 8AM to 5PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 5PM
    Tuesday 8AM to 5PM
    Wednesday 8AM to 5PM
    Thursday 8AM to 5PM
  • http://www.phpelpaso.com/

Primary Healthcare Physicians (El Paso, TX) Reviews ( 39 )

  1. (Translated by Google) Good afternoon, I had to leave the place after 2 hours of waiting. My appointment was at 1:45 pm I arrived at 1:30 they sent me to a room at 2:20 and at 3:15 the doctor came in and told me that he would come back to …

  2. The physician was unprofessional, also gave incorrect medical information, staff was unfriendly, and don’t return phone calls. A very bad experience.

  3. The worst experience not only is this the only place close enough that accepts my sons insurance, we waited up to two hours the first time until I approached the window only to have the receptionist be rude and roll her eyes at me. Second appt I’ve been waiting three days for my sons referral. Absolute disgrace

  4. When you have a mass that can been seen and felt and the doctor felt it on initial exam as well so he sends you for imaging but imaging comes vack negativity which is obviously not possible, the Dr. refused to reexamine and then turned said …

  5. This place is only going to steal your money..I move out of town and they still charge my insurance and myself a lot of money. I called and the only thing they told me is that the medication for allergies was done that’s bull crap. .the …

  6. Although the Dr.s maybe very competent. I would dare them to sit out in their waiting room as a patient waiting to be seen. Not only is it very uncomfortable when every seat is filled but I worry about all the germs going around the room. I would hate for my mother to get sick while visiting the Dr. HORIBLE!

  7. I met Dr Brooker at physicians hospital when I was admitted there for a mistake the Dr I had at the moment had done. After I was discharged I was sent to see him for a follow up I was afraid to trust another pcp but I’ve been seeing doctor …

  8. Extremely long waiting times. They don’t manage their schedule efficiently. Last time I came with my mother as a walk in, she waited over 3hrs. This time we’re here with an appointment… have been waiting over 2 hrs. They have no sympathy or regard for their patients personal time.

  9. I’ve been a patient of one of the doctors in this group for about 4 years now, and I’ve just about had it with the lack of courtesy, professionalism and tact I’ve encountered by the staff of Primary Health Care Physicians. …

  10. There is a reason why my family, including grandparents, no longer go here. The front office staff is super rude and they are good at gossiping, looking at cell phone pictures and eating at the front desk but to provide good customer …

  11. They shouldn’t rate one Star. Dr. Brooker sent a registered letter saying he would no longer be my primary doctor because I complained about their service. I had to make 3 visits to get a prescription for Test Strips for my Blood Glucose …

  12. Dr. Hinojos is amazing. He is the best thing there. However the people at the front desk are unapproachable and I always hate having to talk to them. Despite the long waiting time, I still go there because Dr. Hinojos has been great to me and my family.

  13. For close to 10 years our family has been going to see Dr. Brooker. What a wonderful staff of both receptionist staff and doctors. His attention to our individual medical needs is always correct. When it comes to caring for our disabled …

  14. For my first time visiting this place, I can’t say that I had a good experience at all. I had an appointment at 10:00am, I arrived early at 09:50am, and there was absolutely no parking available, I managed to leave my car parked elsewhere …

  15. Always packed and treat older patients very unprofessional. Doctor never focuses on the patients problem and how to treat the problem the patient has. Not very professional at all. Not going to mention names but the doctor knows who he is.

  16. I knocked a star off because of the long waiting times and the front desk staff being unapproachable but other than that Dr. Hinojos deserves 5 stars and so much more. He has been my PHP for a long time now and he is an incredible …

  17. I will never go back to this place. Everyone there is very unprofessional except for the doctor. The staff is rude. There was hardly anyone there, maybe like 2 people and I waited like 2 hours for them to get me to the room then it was …

  18. The waiting time is ridiculous 3 hours just for a follow up appointment for Labs done a month ago. This is my second appointment here and the first was the same waiting time 3-4 hours just to get seen by a doctor.

  19. Everytime I call and leave messages nobody returns calls until 3days later..right now the mail box is full and you can’t leave a message.. That only shows the MA hasn’t checked the voicemails. I called to m as ke an appt .to leave a msg for …

  20. I’ve been trying to get this office to return my calls for a good few weeks. I have essential medications that are important to my day-to-day functionality. They prescribed them once and then effectively ghosted me. I should have left this office sooner.

  21. I went to see Dr Brooker and our appointment went fine. Come time to get my prescriptions refilled and I have been unable to contact their office. I always have to leave a message and they fail to return my calls. Last message I practically …

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