Drs. Shively, Zaid, Scheuerman and Wolocko are Novi, MI Primary Care Physicians practicing in both outpatient and inpatient settings. We will … See more
They do not many physician on site. You get appointments months later than dates you want to be seen. Even their front desk people hang up phone with you while you are talking to them.
Very helpful with my needs being new to Michigan. Flexibility and honesty with how to spend my money the best way with finding a new general practitioner
The staff and Drs here are very on top of things, the don’t leave you waiting, ask all the right questions and get your follow up info out expeditiously
I’ve been a patient of Primecare and Dr. Shively since 1998! I receive great care and attention to all my medical issues. Thank you, Dr. Shively and Primecare!
Dr. Shively & Dr. Zaid are outstanding physicians. You leave the office with a feeling that they will go above and beyond the care you need to make sure you are ok.
Prompt to see me for my appointment. Good preliminary by medical assistant. Good understanding of why I called for an appointment. Christina and Dr. Shively
The best ever prime care I had in decades, Dr. Patricia Scheuerman fixed my unbearable muscle ache with few minutes of resetting my neck skeletal structure, I was on pain killers for days and could not subside my pain, but after the visit I was pain free instantly, it was like a miracle.
Dr. SHIVELY IS BY FAR, THE FINEST DOCTOR I HAVE EXPERIENCED IN MY 77 YEARS OF LIFE. HE LISTENS TO WHAT IS SAID AND NOT SAID AND USES HIS VAST KNOWLEDGE AND EXPERIENCE AND TESTS TO FIND SOLUTIONS. HE IS KIND AND CARING
In a time when customer service has gone out the window, this office has it on point! Very happy to have found a place where the Drs. truly care about the patients.
Larry S – If I’m out of town and need to go to a prime care site, I would hope it would be one like this one. Great staff, from the front reception to triage, to Prime Care. Thank you, folks. Hope I NEVER see you again . . but if I have a …
Do not go here. These ******* charged me $200 just to put glue and a steri-strip (which costs less than $10 at a drug store) on my finger. Then charged me $55 more dollars to put only the strip back on after it came off The Very Next Day!
All staff and Doctors are greatly serving here! Mainly I wanted to appreciate and thank Doctor Robert Zaid for his excellent treatment and responsiveness.
This was the worst experience I have had with a Doctors’ office ever!!
Office Manager refused service to me as there was a typo on my insurance card. She could not think of calling the insurance to confirm my identity. When I …
Best family practice in Novi. Dr. Shively is THE Dr. to go to if you want sound medical advice delivered with a kind, compassionate and friendly manner.
Such an. Amazing staff!!! Pleasent , courtesy, and friendly . This is what customer service is !!! Any other office out there take note. This is how you care for your patients.
PrimeCare of Novi and staff is a pleasure 2 visit, especially when you need to see a docto due to a unforseen condition. I am so consumed in everyday life that making a detour in my everyday schedule is difficult, therefore I always …
We been going to Prime Care for years. Dr. Shively and company treat us like family. Wouldnt want to go any where or trust anyone else with my family’s best interest.
As always, the front desk is always very courteous and welcoming. Dr Zaid is very easy to talk to and will give you real advice and solutions to anything you need.
The doctors here are very helpful and they are very committed to their patients. They go above and beyond to make sure their patients are happy and taken care of. I would highly recommend PrimeCare of Novi.
Great people that take the extra step to make you feel like they generally care about you. I spent time in the Hospital, Dr. Shively checked on me a couple times a day. Dr. Zaid is great as well!
Prime care of Novi is fantastic!!!! As a team they are helpful, patient, detailed, empathetic, terrific listening skills. Dr. Kostiuk is outstanding!!!!!!
Worst doctors office ever! Why do they call it a doctors office if a doctor doesnt see you.. They have a pyhsican assistant look at you and tell you what you already know! Yes i am sick and coughing so help me out instead of telling me what …
PrimeCare of Novi offers reasonable charges, and just $245 for complete physical test including Lab. analyses. Nurse Amanda showed her talent in proceeding all the necessary tests, blood sampling, and registration. Doc. Robert Zaid, as …
The office was very friendly and efficient. I saw Brandi Jones. It was my first visit. She was awesome ! She listened to my concerns and treated me accordingly. I would highly recommend this office
Everyone here is very kind and professional. Medical staff take the time to explain everything to you and answer every question. It was fast and sweet!
They were very professional and quick, we didn’t have to wait on reception area for too long. We all know the waiting room is always longer than expected. I definitely recommend!
Have gone here twice for my newborn and so far I am very happy with my experience here. I have Dr. Sheurman (?) and she is friendly, informative, and overall great.
I came here just for my immigration appointment, I’m not actually a patient. But I wanted to leave a review because they were really nice, helpful and they actually helped me save bunch of money!
I’m very pleased with the service. Dr. Scheuerman is attentive, nonjudgmental and works with youto resolve issues. She’s also timely and flexible. She’s the best doctor I’ve had and I highly recommend her.
Service and patient care was much better when the practice was smaller. Now it seems less personal and they seem to busy to spend that extra little bit of time with the patient. They always seem in a hurry. Unfortunate, I really doctor.
Excellent service. Very happy with Dr. Zaid. Dr appointment, blood draw and EKG all done in one. Appreciated not having to walk around the facility for different services. Staff was great.
I was very happy with my visit. This will be my new doctors office. every one was very polite and seemed to enjoy working there. i definitely recommend PrimeCare of Novi.
The staff was very welcoming, and Dr. Krueger is amazing. I was referred to her and I strongly urge all parents to take your children to her or at the practice.
These are the best doctors!!! They are knowledgeable and personable. Even when our primary is booked and we have to see a different practitioner, they are all amazing. Great clinic!!!!!
I have been seeing Dr. Shively while his office was still at Providence Novi! I’m proud to say I’m one of the orginal prime care of Novi paitents. I have seen every doctor (except from Dr. Kreguer) multiple times and every single one of …
The staff is very friendly and professional. I was seen at the time of my appointment. The doctor was very friendly, knowledgeable and professional. I would recommend PrimeCare of Novi to my family and friends.
I saw Brandi and she was amazing! The whole staff there was great. From making the appt. To leaving the appt. It was great. She was knowledgeable and personable, you can’t get any better than that!
They kicked me from their practice for getting second opinions from a few other offices and then coming back. (Which I was told to do by Dr. Scheurman then I was scolded by her for it.) …
All staff are friendly, receptionists, nurses and the doctor himself. Highly professional and listen to your concerns. Recommend if you need a new doc.
Dr. Shivley and staff are very friendly and efficient. I am very confident in their services. They always provide thorough and detailed results from every visit.
The office staff were great and the experience was streamlined from start to finish, but the experience with Dr. Zaid was terrible. He looked at my list of medications and made assumptions instead of asking me about the conditions I am …
Dr Scheuerman from Primecare is very caring,
professional and knowledgeable. She spends time listening and is thorough in her examination. I highly recommended Primecare.
It was my first time meeting Dr. Zaid and I was very impressed with everything that I heard and saw. He could not have been nicer. We made the right choice!
The Phone service and Helpdesk crew are very polite and nice towards patient. Those ladies are giving a great feeling about the clinic. Although the doctors are different story… The doctors are tending to give you diagnosis without …
PrimeCare is a fabulous family health center. Great service, great staff, great doctors … The docs care about the total patient not just health symptoms or just getting you in and out.
I highly recommend Prime Care of Novi, as they go above and beyond the call of duty. Their staff is kind and professional and the Doctors treat you as you are a part of your own medical care, they take the time to discuss issues and the direction that you want to take with them. They are also very compassionate.
I had to come in last minute and they were more than happy to accommodate/squeeze me in. Dr. Zaid and his MA are kind and always listen! Love this office.
I transferred my PCP from the UofM health system to PrimeCare of Novi because I am looking for a PCP that provides more one-on-one personalized care. I wasn’t disappointed, Dr. Zaid is terrific. You cut the bureaucracy tremendously here, …
They were fast and efficient. Dr. Edwards was pleasant and knowledgeable. They are open later on Saturday’s then most other Urgent Care clinics in the area. I would definitely go back if I needed Urgent Care.
Very very nice and caring doctor, nurses are very skillful too with so little pain doing blood work and shots!
I visited again, and the doctor and nurses are all still so nice! 7/7/2021
Nice office and staff. Appointments are punctual. I had my annual physical and was out within an hour. Adjacent urgent care facility makes it great all purpose location.
Dr. Zaid is an incredibly personable doctor. He’s patient, he’s funny, and he really takes the time to get to know your medical history. I highly recommend him. His staff is fantastic too.
This office is efficient. They get you in timely. I rarely wait more than 5 minutes in the waiting room. And most services are available on location – blood draw, x-rays, EKG, etc. Very convenient.
Dr. Shively is fantastic. In a day and age where Doctors commonly spend a few minutes with a patient, Dr. Shively is the opposite. He is patient, caring, listens to your problems and helps you to align a path of self improvement. Highly recommend Primecare of Novi.
Good people who care about your wellbeing…… and make an extra effort to provide exceptional health care! Dr. Shively caught a serious health problem while viewing an X-ray for an unrelated issue. I feel like his diligence probably saved my life.
Dr Scheuerman is exceptional, she is candid, knowledgeable and offers options. Great listening doctor.
The staff and nurses are a pleasure very kind and courteous
I dint liked the way how treating with my infant kid. we have been here for ear infection for my 8 months daughter. I feel they are not comfortable in looking and observing ear and when i asked for clean ear they told like , will …
Two doctors I have seen here, Dr. Wolocko and Dr. Shively, are very helpful and professional. I’ll give them 5 stars for their help and knowledge. But the customer service of the front desk is terrible and is worth a negative 5 stars. …
Was a new patient with Dr. Zaid and I am very disappointed with the staff. I’ve tried multiple times over the span of the last 10 days to reach them to have Dr. Zaid sign a simple biometric screening form. I’ve tried calling (leaving a …
Excellent staff ,outstanding doctors, everybody is so incredibly friendly. The doctor I saw even made me laugh out loud . Never felt uncomfortable, never felt like they were there just to do a job, but like they were there to actually care for the person they were seeing.
I would highly recommend Dr Kelly Krueger and her staff for your medical needs. She is not only a great doctor. She cares greatly about her patients.
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Dr. Scheuerman is not a good physician. I held out with her because it is a pain switching primaries. I should have left after 1st visit with my daughter when she wanted to get on birth control at a young age and she was very condescending …
Called to schedule a new patient appointment for my infant daughter, just a wellness check, and was unable to. Receptionist had no clue what she was talking about. First was told the Doctor I wanted to see was not available for an …
Dr. Krueger is wonderful! She has been our pediatrician since day one. She is extremely kind and patient with the little ones and is always very knowledgeable.
My husband, kids, and I go to PrimeCare of Novi. We all love it because they are the best at what they do. All of us got our flu shots just the other day, and we couldn’t have asked for a better experience for our young daughters. They were …
I’ve been a patient of Dr. Shively for about 20 years. He is dedicated to my health and always goes above and beyond. PrimeCare is taking the COVID crisis very seriously and I felt safe going into my appointment.
The best customer service and the doctors are absolutely amazing. Very attentive, experienced and go above and beyond! I’ve been searching for a high quality healthcare facility (that also truly cares) and I’m so grateful to have finally found it here!!
I was there on Thursday . I am disappointed how eager was docter to leave and not spend time at all . I first met the nurse who took all the details and all my concerns and said she will be conveying the information to the docter. But …
Dr Shively is always pleasant and exceptionly concerned about my health both physically & emotionly. He explains everything in layman’s language. You feel good when you leave his office. He will always be my #1 doctor.
This was our first time making an appointment here. The front office workers were friendly and efficient. Our wait time for our appointment was minimal. The doctor and nurse who saw us were thorough. I have no complaints at all and recommend this clinic.
Dr Shively is a very knowledgeable physician who listens intently and never dismisses your concerns or reported symptoms. He understands your symptoms and gently speaks to you with genuine care. …
I am now taking my children to this practice too. Dr. S., his PA Hannah, and dr.k are very good at pointing out all of your health mistakes. Might have extended my life expectancy.
This place has significantly downgraded in customer service and care in recent times. I have been regular to them but deciding to move to some other place. Their staff never picks up phone or call back even after multiple call. They are …
The doctors are great. Love this place with exception that it is extremely frustrating to experience getting a quick appointment. I think the patients to doctors ratio must be hitting roof. Good news is that they have urgent care for quick appointments!
Very short wait to see Dr. Wolocko for a physical/establishing care appointment. Front desk folks were kind and welcoming, nurse was not very talkative, but was professional and worked quickly. Dr. Wolocko was nice, but sort of straight to …
I’ve been going here for years. Always great, compassionate care. Two locations, so pretty much guaranteed a same day appointment. Staff is also very nice.
As always, warmly greeted warmly and personally by staff. Nurse (Lauren?) As well as Dr Shively were helpful and friendly. A visit to Prime Care of Novi is like visiting old friends.
I rolled my ankle while playing softball so I wanted to get an X-ray to make sure nothing was broken. While browsing google for local urgent care facilities, I stumbled across PrimeCare, in Novi which was relatively close. Walked in and was …
Great Servive,Dr Z was very personable,listened to me and explained everything,gave me relief in one day from a 2 week issue that was ongoing. Highly recommend this office and physician.
I initially went to Urgent Care, as I’m new to the area and hadn’t chosen a PCP yet. I found out I had a completely outrageous co-pay for urgent care, so they referred me next door to the family practice. I was able to get a same day …
Dr. Scheuerman is VERY kind and caring. She’s a very good listener and believes you when you say you have a problem. She will at least have it checked out. She’s also very open to all types of treatments but the patient needs to be open to all types of treatments, as well!
Said I didn’t have the flu when I did. Terrible. I wanted to be checked for the flu. They use dated equipment giving a wrong temperature, so the rude obese nurse assistant said “flu test isn’t warranted.” The doctor saw me and told her …
Dr Scheuerman has been taken care of whole family since 2015. She is a most knowledgeable, care and patient doctor we ever met. Nurses and staff are wonderful and friendly. Clinic is clean.
I have been seeing Dr. Shively for well over 20 yrs. I trust him with my life. He is caring, compassionate and listens intently to your issues at every appointment. He also has a great staff!
The staff and Doctors are always kind and courteous! Even with high volumes of people waiting to get tested for COVID. If I need urgent care and they’re open, that’s where I’m going.
If you truly care about your health you will find this well-staffed practice does too! I have been in their care since the 80s and have overcome many health issues due to their abilities. I don’t even remember how I initially found Dr. …
Dr. Krueger is simply amazing! She is brilliant, kind, and has an excellent bedside manner. Very good with children and adults alike. Also, the Prime Care office staff are courteous and professional. For reference, my family has been going to this practice since 2012.
I have been seeing Dr. Patricia Scheuerman at Prime Care of Novi for a few years now. She was a breath of fresh air after having left my previous doctor. She is firm but not unreasonable about her expectations of her patients and the plan …
Great practice! I’ve been a patient for a long time and my family and I have always been well taken care of. Dr. Shively is amazing, as are the others docs (Dr. Said, Dr. Scheuermann) in the practice.
very friendly personnel, prompt attention. Dr. Scheuerman is a very caring doctor, takes the time to talk, that is something that I appreciate immensely. I highly recommend her for your family doctor.
It is my first time to be in this clinic. On the whole, it is good, with professional doctors and nurses, much better than Nicoloff Holistic Family Medicine, about one mile away, where receptionist is rude and even the blood test result …
This was my first visit. NP Hannah Berman was very kind, professional, and thorough. She gave me a list of things to do to g keep healthy and get healthier.
The nurse that I saw and the other staff were great.
If you’re looking for knowledgeable, compassionate doctors this is the place to go. The doctors here are invested in your case and dedicated to your well being. They make themselves accessible via email through their portal which can save …
Dr. Zaid is awesome! He really listened to my concerns, and always treated me with respect. And he figured out several issues that no other doctors could! I wish my current doctor was as good as Dr. Zaid.
Dr. Shively is an outstanding doctor. As a fellow physician, he is everything I aspire to be as far as how he treats his patients. He is thorough, kind and knowledgeable. I always know that he has my best interest at heart and he does …
Broke my foot yesterday, we saw Dr. Zaid and he took great care of me…even got me in to see a specialist within an hour. Our nurse was fabulous as well. We love Primecare of Novi!!! Thank you!! ❤️❤️❤️
I’ve been going to Primecare for about 10 years now. I first found it when I was looking for a travel clinic. I eventually decided to switch to their practice as my primary care provider. There’s always a real sense of care and …
Used the urgent Care next door a couple times and was very impressed with the staff and facility. Made an appointment here and was equally impressed with the doctor. Would give 5 stars if it wasn’t for the horrible receptionist(s), lack of …
I have been a patient of Dr. Shively for many years. He is always friendly, kind, and very thorough. He takes his time and makes sure all of my questions and concerns are addressed.
I have been using PrimeCare of Novi as my primary care provider for several years now. Dr. Shively’s care is off the hook. He is by far the best primary care doctor I have had in my entire life. He is caring, listens carefully to his …
I have been to over 20 practices in the Novi area and this place is the absolute WORST. The nursing staff is the worst thing I ever witnessed. Rude, Short, Aggressive. They act like they are doing you a favor by taking you in. Will NEVER go back even if it was free.
I had a wonderful experience at PrimeCare of Novi. I went in as a new patient and saw Dr. Scheuerman. She was pleasant and extremely helpful with some back pain I have been having. I had to bring my child with me and she made her feel …
The doctors and staff really care about their patients, and I always feel like they go above and beyond to make each visit the best that it can be. Very kind and compassionate, but also professional. Highly recommend!
Prime Care of Novi is the best. The entire staff has always been very professional, through, and personable. All the Dr’s are great, but I really appreciate that Dr Shively explains everything and will do follow ups with me to make sure that all is well with my medical treatments. I highly recommend them!
My daughter transitioned from her Pediatrician to a Family Physician & I am VERY PLEASED with Dr. Scheuerman! She has a WARM bedside manner, she’s extremely PERSONABLE, SINCERE & made us feel WELCOMED & COMFORTABLE! She’s DELIGHTFUL & I can TRUST her with my daughter’s HEALTH & WELLBEING…🥰 …
Dr Robert Zaid D.O. , Primary care physician I would recommend to anyone. I was a former patient of Dr Crowl MD who retired. Dr. Zaid takes all the time listening to you. Very kind, pantient and thoroughly. A lot like Dr Crowl. His staff is very kind as well. R Rogers
I am patient of Dr. Scheuerman. She makes me feel at ease discussing my health with her. She is attentive and listens to what I have to say. It’s nice to find a primary care doctor who truly cares about her patients!
Great care as usual! Doctor Krueger always takes her time to ask questions and listen. She explains procedures and treatments to help you better understand what her care plan is. The staff at Primecare are always friendly and helpful.
I have been a patient of Dr. Shively for years. I simply would not go anywhere else. I have on occasion seen the other doctors in the practice. All of them treat you with care and respect. Their Urgent Care facility right next to the …
I have been to a lot of clinics for checkups, I must say Dr.Shively is one of the best. He is very caring and answers all my questions with compassion. I return happy and relaxed every time I visit him. Office staff and nurses are very helpful and polite as well.
Came in with daughter for sports physical. Doctor was very thorough, very good bed side manner.Asked if we had any questions fir her and she did a fantastic job with answering them.Only complaint is I was quoted the wrong fee when I made appointment. Highly recommended.
I recently switched practices, and went to PrimeCare for the first time. This office is efficient and well-run. I saw Dr. Scheuerman, who was friendly and pleasant with an excellent bedside manner. I will definitely keep coming here for my care!
Had a excellent experience with Dr. Z, knowledge, experience, very caring and attentive to my health issues. First time meeting him, but felt like I knew him for a long time showing his concern about my health issues. Never hesitated to lead me to the best experts in different health fields if I need to.
All the staffs are great. My favorite is probably Dr. Shively , others are great too. Dr. Zaid probably my least favorite, not that he is not knowledgeable and nice but every time I get sick I get prescribe antibiotics without any other options
We do not often need to go to the doctor, but have needed to use the walk in clinic a few times and take our three children for their well visits annually. Dr. Zaid is is exceptional doctor…he truly listens and is caring and thorough. The …
Check in was smooth, front desk staff is super friendly. I saw Brandi Jones for my annual physical and she is PHENOMENAL!!! She took her time, answered any questions I had. I didn’t feel rushed at all. It’s evident that she truly cares about the health and wellbeing of her patients.
This is the best urgent care I’ve ever been to. They’re very thorough and always think about patient comfort. I feel like everyone there is highly professional and has excellent knowledge. Highly recommend.
More than 3 hours waiting for a COVID test, my wife and 2 kids were waiting outside for more that 3 hours, you can imagine the situation! Then when you call the office they cannot provide accurate information and they just sorry but there …
I researched a lot to find a doctor. The folks at PrimeCare are FANTASTIC. They listen to you and are not judgemental. Dr. Shively is old enough to have seen a lot of patience and has gained a lot of knowledge. But he doesn’t flaunt …
They don’t care about my pain or my time. The practice has no respect for you and you are doing yourself a disservice by supporting these kind of people. Never been so disrespected as the day i was scheduled here.
I’ve had nothing but great experiences with Dr. Shively for almost 10 years. In addition to his expertise, his friendliness, attentiveness and understanding makes for a wonderful experience. As a WOC, having a doctor who genuinely takes …
I really like this office and the doctors here. I feel that they have been very careful during 2020 with the high rate of covid. Just had my physical today with Dr Scheuerman, and felt that she was very thorough. The office staff is always polite and helpful.
Dr. Shively is professional yet down to earth and easy to talk too. Staff is very nice & make you feel at ease. In my opinion, I had a very good first impression & think they’re really helpful & provide a quality & practical service.
Dr Shively is the absolute best! The office staff is amazing. Everyone is so warm and welcoming. Theyre always on time. Theyre so accommodating! Dr Shively takes his time. He answers every question and Im prone to having many. He never …
It was our first time at Prime Care and I would definitely recommend it. The staff was courteous and prompt and the Doctor who examined us was a pleasure to interact with. He made us feel at ease,was cheerful and explained things well .The …
Sorry to say I was unhappy. I saw my practitioner 6 months ago and went in for blood test. I was surprised I needed to see him prior to having the blood work done and asked why. I was told that is the policy and I could find a new doctor …
Brandi Jones was phenomenal! I explained to her why I switched my PCP. She listened and offered advice accordingly without bad mouthing my former doctor. She was patient and kind and helped me work through my doctor anxiety by explaining …
We found PrimeCare and Dr. Shively over a decade ago when I needed a Doctor right away, and we’ve never looked back. He is the best doctor we have ever had. He is kind, amazing, and always knows exactly what to do and what we need. …
Dr Shively is the greatest. He never rushes through an appointment; always takes time to LISTEN to the patient. He is extremely thorough and explains why he’s requesting a test or a recommended course of action. He and his staff are …
Came here for the FAA medical exam, perhaps they treat these patients differently. The receptionist who was checking me in decided to help a patient on the phone in the middle of helping me. The nurse who took my vitals was quite …
I had a great experience with Prime care of Novi. Everyone was very courteous and efficient. We didn’t have to wait and appointment started right on time. Doctor and staff made sure to give us all the necessary information clearly and were …
Dr. Zaid and the entire staff are more than amazing. PrimeCare is such a welcoming place that obviously fosters a positive work environment. This is noticeably reflected on any patient. Everyone is personable and make it clear they want to …
Met with Dr Shively today for my yearly routine physical exam. As always, I left there feeling good knowing that any and all health related questions/concerns that I had were answered/addressed. My husband and I have both been going to Dr …
Dr. Shively is great and truly takes the time to care for his patients. It is hard nowadays to find a Dr who will pay attention to all your questions/concerns and who will take the time to explain your care, but Dr Shively does and I’m very appreciative of him.
Dr. Shively was nothing short of amazing at my new patient appointment. He was timely, thorough, and actively listened while showing genuine concern and compassion throughout my visit. I’m so grateful I found PrimeCare Novi!
I have been a patient of Dr. Shively for more than 20 years. He has always been a pleasure and has given me exceptional care. Recently we went above and beyond helping through my Covid experience. He met with me via video call late into …
Dr. Scheuerman’s diagnosis of my back/hip pain was right on, and her osteopathic adjustment was great. I will see her again for a few more treatments, but I already have a DRAMATIC decrease of pain while walking. Plus, my posture at the computer is improved. It had seemed like such a struggle to sit up straight before.
I saw Hannah Boike, NP for my annual physical as a new patient and she was great! My appointment was on time and she listened to my concerns. They also have lab technicians there to do the bloodwork on the spot and she was also very good- got my vein on the first try and didn’t hurt at all. Definitely recommend!
I was looking for a new doctor, and Dr. Krueger came highly recommended. She was professional, courteous and interested in my health at my first appointment. The staff was also very engaging and seemed to enjoy their work and their office environment. I am very pleased I chose her office to meet my medical needs.
Great first experience at PrimeCare! The wait time after my arrival was minimal. Dr. Scheuerman created a comfortable, trusting atmosphere as she performed my yearly physical. As a new patient, she took time to get to know me, and I felt …
Dr. Shively has been my family physician for almost 10+ years. He is the best and kindest, most understanding person Ive ever met. Very genuine guy. They do not judge you based on what you’re going through. They are here to help and thats …
Dr. Scheurman is great and all the people at the desk are very friendly. I started going to her when she was recommended to me by a colleague who was also experiencing back pain – the manipulations were a much better alternative than the …
Called their offices left two messages for the medical assistant, one for another doctor, and one at the office in general when they didn’t pick up, and an email was supposedly sent to the doctor. I never received a call back. I finally …
I googled for a primary care physician and came across primecare of novi I called scheduled an appt and the receptionist was able to get me in the next day 🙂
I personally don’t like going to the doctors but needed a physical and some …
I love this office and the staff here. I’ve been coming to this office for 20+ years and I won’t go anywhere else. Been elsewhere, tried it and didn’t like it. Dr. Shively takes the time to listen to your concerns and is very knowledgeable. …
Great healthcare service, friendly staff!
So happy to finally have a caring and supportive doctor.
Excellent staff and doctors. I totally recommend PrimareCare of Novi!!!!
Prompt, expert, friendly treatment every visit! Thank you Dr. Shively!
Prompt.
Courteous.
Thorough. …
Friendly staff and great service. Highly recommend
These people are always good. Proving great service to the society.
Swift check in and checkout. Full precautions for COVID protocols.
Nice people Good doctors, very pleasing, accommodating, and prompt
I would recommend his services to anyone. He listens, explains, follows up and is very personable.
Easy scheduling, nice receptionist and caring doctors. I would recommend.
Friendly, took the time to listen to my needs, ask questions, etc.
Very punctual, great staff and doctor.
Great experience. Staffs are approached nicely. Recommend for others
Very efficient! Quick feedbacks! Highly professional!
Intelligent doctors, friendly staff, with an overall excellent experience.
I really like this place and will be going back for sure!
Everyone in the office was kind and helpful. I was very pleased with my visit.
friendly and accommodating. Thorough analysis and professional. I appreciated the reception I received.
Always feel well taken care of and have had nothing but great experiences.
They are caring and try their best to solve your health issues. Will refer you to specialists when necessary.
The doctor’s are thorough and made a followup call to check on my daughter.
Very friendly and helpful staff. Guiding us thru.
Been going there for past 15 years. Excellent care and treatment.
Dr. Shively and Dr.Wolocko are amazing. The staff is supportive and helpful.
0 Stars for the front staff and the nurse. Nothing against the doctor
I personally have Dr. Zaid and he is awesome. Tackles your problems head on and gets you back on the right track
As always, exam occurred in timely, thorough manner. Dr. Shively the best
A good experience by being registered on time and being seen by the doc and assistant within 5 mins of my appointment
Felt like I was talking to friends who just wanted to help. Bedside manners from all the staff was on point.
Excellent service provided for completion of immigration related mandatory health checkup
Very prompt with responding to questions and easy to schedule appointments.
Everyone is excellent. Wish I could give more than 5 stars
Went there for the first time yesterday, very nice/efficient doctor and staff!
Very good experience. Just adored the technician. Thanks.
The staff is always pleasant and helpful. And Dr. Scheuerman is fantastic.
Always helpful. Simply the best. I wish all practices could operate like PrimeCare.
Went in for physical, it was fast straightforward, everyone wore masks. Overall good experience.
It am very pleased with my experience during my first visit.
Highly recommended!
Doctor was thorough and patient.. He cared about my concerns and was direct.
I had very good time with them ,they have
very help full nurse
Great service from reception to the nurse and I Love my Dr… Dr. Shivley, he is incredible
Excellent service! Considerate for clients’ need. Professional work of all staff!
Dr. Shively and staff are the best. Been going there for years. Hope to continue.
Very friendly and helpful. The phone was connected to the real person in just about 5 calls.
Dr. Robert Zaid is awesome! He takes him time with you and the information he give you is really easy to understand.
This is the best urgent care facility I’ve visited. Great staff and great service.
Prime Care visits are easy because the staff is efficient at check-in and through out the appointment.
It’s a nice small office and the doctors are not too bad either.
They have very nice staff, and nice doctors, but they demand cash for certain procedures, and they don’t have cash/changes at all.
Great staff and always treated well. Dr. Zaid is very polite and very thurough.
They do not many physician on site. You get appointments months later than dates you want to be seen. Even their front desk people hang up phone with you while you are talking to them.
Our family loves PrimeCare of Novi. Dr. Kelly Krueger is the best 😊 …
Excellent services , have been visiting for the last three years. Detailed examinations and emphasis on lifestyle for good health.
Dr Krueger is great. Squeezed me in even though she was busy and spent an hour addressing all my concerns
Dr Shively is awesome. We trust him with all of our Healthcare issues.
Professional team of Doctors and Nurses, timely appointment, great experience. Highly recommend.
Very helpful with my needs being new to Michigan. Flexibility and honesty with how to spend my money the best way with finding a new general practitioner
Dr. Shively did my FAA flight physical. Great doctor and staff. Thanks.
Dr. Zaid is very patient and takes time to discuss the lab results. The lab results are available via webview in one or two days after the test.
This is a great office with friendly and professional staff and doctors. Dr. Zaid was thorough and answered all my questions!
Dr Scheureman is really knowledgeable and personable. She is also open minded and I appreciate that in a doctor.
Dr. Kostiuk is hands down the best primary care doctor I’ve ever had!!
Always pleased with Dr. Scheuerman and also Becky. They both have good bedside manners which I do appreciate.
Appointment on time. Care thorough and sensible. Positive experience all around.
The office is very clean. I had no wait. Dr. Scheuerman was very through. The office staff is very efficient.
PrimeCare of Novi, I want to say my doctor, Dr. Ziad is always on time, max I had to wait was 5 min. Friendly staff.
Dr. Shively and other physicians are outstanding in competency, professionalism and caring for patients.
Dr.Zaid is very friendly and informative. Pleasant place. Hardly any waiting.
We love Dr. KRUEGER, she pays close attention to details and shares a lot of useful knowledge.
Absolutely love Dr Kreuger and her staff!! The care and support provided exceeds all expectations for over 21 years!!!
The staff and Drs here are very on top of things, the don’t leave you waiting, ask all the right questions and get your follow up info out expeditiously
Doctor Patricia Scheuerman is a very nice doctor . I always look forward to seeing her.
She’s the prettiest doctor in Novi
Knowledgeable and friendly Doctors, nurses, phlebotomist, and receptionists. Been a couple times, had pleasant and efficient visits.
This one star goes out the the front desk staff. They don’t know how to answer phones, return messages or treat people like their people. The worst.
I’ve been a patient of Primecare and Dr. Shively since 1998! I receive great care and attention to all my medical issues. Thank you, Dr. Shively and Primecare!
Great service. Quick, takes my insurance. Replies to web messages. I have been going here for years.
No wait time, front staff was very kind and professional and doctor Zaid has great bedside manner. Definitely cares for his patients.
My first experience was unbelievable, staff , doctors and receptionist were very kind and sooo nice and i will follow up with Dr ziad. Thank you
Dr. Shively & Dr. Zaid are outstanding physicians. You leave the office with a feeling that they will go above and beyond the care you need to make sure you are ok.
Complete, thorough, thoughtful and high-quality healthcare. The best you can get, in my opinion and I’ve been a patient here for 20 years.
I’m a new patient and so far I’m loving this office. The doctor that I saw was so caring. I look forward to my next visit
Prompt to see me for my appointment. Good preliminary by medical assistant. Good understanding of why I called for an appointment. Christina and Dr. Shively
As a new patient, I was shown nothing but kindness and enthusiasm for the best possible experience during my visit.
The best ever prime care I had in decades, Dr. Patricia Scheuerman fixed my unbearable muscle ache with few minutes of resetting my neck skeletal structure, I was on pain killers for days and could not subside my pain, but after the visit I was pain free instantly, it was like a miracle.
The nurses and doctor are very nice. Immigration check-up is especially recommended here.
Dr. SHIVELY IS BY FAR, THE FINEST DOCTOR I HAVE EXPERIENCED IN MY 77 YEARS OF LIFE. HE LISTENS TO WHAT IS SAID AND NOT SAID AND USES HIS VAST KNOWLEDGE AND EXPERIENCE AND TESTS TO FIND SOLUTIONS. HE IS KIND AND CARING
The Nurse practitioner that helps me is very on top of things and always helpful, I know I can depend on her and this place.
In a time when customer service has gone out the window, this office has it on point! Very happy to have found a place where the Drs. truly care about the patients.
First visit went smoothly…very nice, friendly, efficient staff. I don’t look forward to being sick, but if needed this will be my go-to clinic!
Dr. Shively and staff make each Individual a priority. Highly recommend this office!
Larry S – If I’m out of town and need to go to a prime care site, I would hope it would be one like this one. Great staff, from the front reception to triage, to Prime Care. Thank you, folks. Hope I NEVER see you again . . but if I have a …
Had to schedule a quick visit got me right in, confirmed my appointment via text(thank you)the places is great, highly recommend !
Do not go here. These ******* charged me $200 just to put glue and a steri-strip (which costs less than $10 at a drug store) on my finger. Then charged me $55 more dollars to put only the strip back on after it came off The Very Next Day!
All staff and Doctors are greatly serving here! Mainly I wanted to appreciate and thank Doctor Robert Zaid for his excellent treatment and responsiveness.
This was the worst experience I have had with a Doctors’ office ever!!
Office Manager refused service to me as there was a typo on my insurance card. She could not think of calling the insurance to confirm my identity. When I …
Was very efficient, thorough and friendly. It’s the most efficient Dr.s office I have encountered. No waiting. Very nice.
Best family practice in Novi. Dr. Shively is THE Dr. to go to if you want sound medical advice delivered with a kind, compassionate and friendly manner.
Such an. Amazing staff!!! Pleasent , courtesy, and friendly . This is what customer service is !!! Any other office out there take note. This is how you care for your patients.
PrimeCare of Novi and staff is a pleasure 2 visit, especially when you need to see a docto due to a unforseen condition. I am so consumed in everyday life that making a detour in my everyday schedule is difficult, therefore I always …
We been going to Prime Care for years. Dr. Shively and company treat us like family. Wouldnt want to go any where or trust anyone else with my family’s best interest.
As always, the front desk is always very courteous and welcoming. Dr Zaid is very easy to talk to and will give you real advice and solutions to anything you need.
Best care! Plus, the staff is great. I’ve been seeing Dr. Krueger for almost 24 years. She is the best doctor.
Hannah Boike is wonderful, caring and thoughtful.
I went here for my FAA medical certificate; it was quick, easy and the doctor had a wonderful personality.
They did a great job. I was in and out fast. No waiting for hours in the room. The doctor was great and spoke with me about things.
The doctors here are very helpful and they are very committed to their patients. They go above and beyond to make sure their patients are happy and taken care of. I would highly recommend PrimeCare of Novi.
First time there was a great experience. I seen the Hannah the nurse practitioner, and she was amazing. The front office staff was nice and pleasant.
Great people that take the extra step to make you feel like they generally care about you. I spent time in the Hospital, Dr. Shively checked on me a couple times a day. Dr. Zaid is great as well!
Prime care of Novi is fantastic!!!! As a team they are helpful, patient, detailed, empathetic, terrific listening skills. Dr. Kostiuk is outstanding!!!!!!
Worst doctors office ever! Why do they call it a doctors office if a doctor doesnt see you.. They have a pyhsican assistant look at you and tell you what you already know! Yes i am sick and coughing so help me out instead of telling me what …
Staff is very attentive. They provide excellent care and information. I am impressed with how they value the patient’s time and keep on schedule.
PrimeCare of Novi offers reasonable charges, and just $245 for complete physical test including Lab. analyses. Nurse Amanda showed her talent in proceeding all the necessary tests, blood sampling, and registration. Doc. Robert Zaid, as …
The office was very friendly and efficient. I saw Brandi Jones. It was my first visit. She was awesome ! She listened to my concerns and treated me accordingly. I would highly recommend this office
Everyone here is very kind and professional. Medical staff take the time to explain everything to you and answer every question. It was fast and sweet!
Dr. Shively is amazing. He takes the time to listen and has always made me and my family comfortable. My kids love him.
Great care from Dr. Shively. He really listens and is a great doctor. I would definitely recommend him!
They were very professional and quick, we didn’t have to wait on reception area for too long. We all know the waiting room is always longer than expected. I definitely recommend!
Have gone here twice for my newborn and so far I am very happy with my experience here. I have Dr. Sheurman (?) and she is friendly, informative, and overall great.
Dr Shively was able to see me on the same day I called for my appointment. I was treated kindly and perfectly for my severe sinus infection.
Dr Zaed is a good doctor but the front staff is absolutely rude. Every time. Don’t expect courteous service if you come here.
I came here just for my immigration appointment, I’m not actually a patient. But I wanted to leave a review because they were really nice, helpful and they actually helped me save bunch of money!
I’m very pleased with the service. Dr. Scheuerman is attentive, nonjudgmental and works with youto resolve issues. She’s also timely and flexible. She’s the best doctor I’ve had and I highly recommend her.
Service and patient care was much better when the practice was smaller. Now it seems less personal and they seem to busy to spend that extra little bit of time with the patient. They always seem in a hurry. Unfortunate, I really doctor.
Excellent service. Very happy with Dr. Zaid. Dr appointment, blood draw and EKG all done in one. Appreciated not having to walk around the facility for different services. Staff was great.
I was very happy with my visit. This will be my new doctors office. every one was very polite and seemed to enjoy working there. i definitely recommend PrimeCare of Novi.
The staff was very welcoming, and Dr. Krueger is amazing. I was referred to her and I strongly urge all parents to take your children to her or at the practice.
These are the best doctors!!! They are knowledgeable and personable. Even when our primary is booked and we have to see a different practitioner, they are all amazing. Great clinic!!!!!
I have been seeing Dr. Shively while his office was still at Providence Novi! I’m proud to say I’m one of the orginal prime care of Novi paitents. I have seen every doctor (except from Dr. Kreguer) multiple times and every single one of …
BEWARE!!! This practice does not operate like other doctors you’ve been to. Please do your research before going here. Please be safe
Great staff , Dr. Shively is above and beyond as a physician /primary care doctor !! Great response time and convenient appointment options!
The staff is very friendly and professional. I was seen at the time of my appointment. The doctor was very friendly, knowledgeable and professional. I would recommend PrimeCare of Novi to my family and friends.
I saw Brandi and she was amazing! The whole staff there was great. From making the appt. To leaving the appt. It was great. She was knowledgeable and personable, you can’t get any better than that!
They kicked me from their practice for getting second opinions from a few other offices and then coming back. (Which I was told to do by Dr. Scheurman then I was scolded by her for it.) …
All staff are friendly, receptionists, nurses and the doctor himself. Highly professional and listen to your concerns. Recommend if you need a new doc.
Always a great experience. I’ve been a patient there since the practice started. Highly recommended.
I had my first visit with Dr. shively and he is very experienced doctor. Staffs are good and treats well.
Dr. Shivley and staff are very friendly and efficient. I am very confident in their services. They always provide thorough and detailed results from every visit.
The office staff were great and the experience was streamlined from start to finish, but the experience with Dr. Zaid was terrible. He looked at my list of medications and made assumptions instead of asking me about the conditions I am …
Dr Scheuerman from Primecare is very caring,
professional and knowledgeable. She spends time listening and is thorough in her examination. I highly recommended Primecare.
It was my first time meeting Dr. Zaid and I was very impressed with everything that I heard and saw. He could not have been nicer. We made the right choice!
The Phone service and Helpdesk crew are very polite and nice towards patient. Those ladies are giving a great feeling about the clinic. Although the doctors are different story… The doctors are tending to give you diagnosis without …
PrimeCare is a fabulous family health center. Great service, great staff, great doctors … The docs care about the total patient not just health symptoms or just getting you in and out.
I highly recommend Prime Care of Novi, as they go above and beyond the call of duty. Their staff is kind and professional and the Doctors treat you as you are a part of your own medical care, they take the time to discuss issues and the direction that you want to take with them. They are also very compassionate.
I had to come in last minute and they were more than happy to accommodate/squeeze me in. Dr. Zaid and his MA are kind and always listen! Love this office.
I transferred my PCP from the UofM health system to PrimeCare of Novi because I am looking for a PCP that provides more one-on-one personalized care. I wasn’t disappointed, Dr. Zaid is terrific. You cut the bureaucracy tremendously here, …
They were fast and efficient. Dr. Edwards was pleasant and knowledgeable. They are open later on Saturday’s then most other Urgent Care clinics in the area. I would definitely go back if I needed Urgent Care.
Very very nice and caring doctor, nurses are very skillful too with so little pain doing blood work and shots!
I visited again, and the doctor and nurses are all still so nice! 7/7/2021
Nice office and staff. Appointments are punctual. I had my annual physical and was out within an hour. Adjacent urgent care facility makes it great all purpose location.
Dr. Zaid is an incredibly personable doctor. He’s patient, he’s funny, and he really takes the time to get to know your medical history. I highly recommend him. His staff is fantastic too.
This office is efficient. They get you in timely. I rarely wait more than 5 minutes in the waiting room. And most services are available on location – blood draw, x-rays, EKG, etc. Very convenient.
Dr. Shively is fantastic. In a day and age where Doctors commonly spend a few minutes with a patient, Dr. Shively is the opposite. He is patient, caring, listens to your problems and helps you to align a path of self improvement. Highly recommend Primecare of Novi.
Good people who care about your wellbeing…… and make an extra effort to provide exceptional health care! Dr. Shively caught a serious health problem while viewing an X-ray for an unrelated issue. I feel like his diligence probably saved my life.
Dr Scheuerman is exceptional, she is candid, knowledgeable and offers options. Great listening doctor.
The staff and nurses are a pleasure very kind and courteous
I dint liked the way how treating with my infant kid. we have been here for ear infection for my 8 months daughter. I feel they are not comfortable in looking and observing ear and when i asked for clean ear they told like , will …
Two doctors I have seen here, Dr. Wolocko and Dr. Shively, are very helpful and professional. I’ll give them 5 stars for their help and knowledge. But the customer service of the front desk is terrible and is worth a negative 5 stars. …
Was a new patient with Dr. Zaid and I am very disappointed with the staff. I’ve tried multiple times over the span of the last 10 days to reach them to have Dr. Zaid sign a simple biometric screening form. I’ve tried calling (leaving a …
Excellent staff ,outstanding doctors, everybody is so incredibly friendly. The doctor I saw even made me laugh out loud . Never felt uncomfortable, never felt like they were there just to do a job, but like they were there to actually care for the person they were seeing.
I would highly recommend Dr Kelly Krueger and her staff for your medical needs. She is not only a great doctor. She cares greatly about her patients.
R
Dr. Scheuerman is not a good physician. I held out with her because it is a pain switching primaries. I should have left after 1st visit with my daughter when she wanted to get on birth control at a young age and she was very condescending …
Called to schedule a new patient appointment for my infant daughter, just a wellness check, and was unable to. Receptionist had no clue what she was talking about. First was told the Doctor I wanted to see was not available for an …
The staff is friendly and professional. Dr Krueger takes her time and listens carefully. She is compassionate. I would not want to go anywhere else.
Dr. Krueger is wonderful! She has been our pediatrician since day one. She is extremely kind and patient with the little ones and is always very knowledgeable.
My husband, kids, and I go to PrimeCare of Novi. We all love it because they are the best at what they do. All of us got our flu shots just the other day, and we couldn’t have asked for a better experience for our young daughters. They were …
I’ve been a patient of Dr. Shively for about 20 years. He is dedicated to my health and always goes above and beyond. PrimeCare is taking the COVID crisis very seriously and I felt safe going into my appointment.
Great care! Dr. Scheuerman is a fantastic family doctor, she is always assertive and kind. And always available when we needed most!
The best customer service and the doctors are absolutely amazing. Very attentive, experienced and go above and beyond! I’ve been searching for a high quality healthcare facility (that also truly cares) and I’m so grateful to have finally found it here!!
I was there on Thursday . I am disappointed how eager was docter to leave and not spend time at all . I first met the nurse who took all the details and all my concerns and said she will be conveying the information to the docter. But …
Dr Shively is always pleasant and exceptionly concerned about my health both physically & emotionly. He explains everything in layman’s language. You feel good when you leave his office. He will always be my #1 doctor.
This was our first time making an appointment here. The front office workers were friendly and efficient. Our wait time for our appointment was minimal. The doctor and nurse who saw us were thorough. I have no complaints at all and recommend this clinic.
Dr Shively is a very knowledgeable physician who listens intently and never dismisses your concerns or reported symptoms. He understands your symptoms and gently speaks to you with genuine care. …
I am now taking my children to this practice too. Dr. S., his PA Hannah, and dr.k are very good at pointing out all of your health mistakes. Might have extended my life expectancy.
This place has significantly downgraded in customer service and care in recent times. I have been regular to them but deciding to move to some other place. Their staff never picks up phone or call back even after multiple call. They are …
The doctors are great. Love this place with exception that it is extremely frustrating to experience getting a quick appointment. I think the patients to doctors ratio must be hitting roof. Good news is that they have urgent care for quick appointments!
Very short wait to see Dr. Wolocko for a physical/establishing care appointment. Front desk folks were kind and welcoming, nurse was not very talkative, but was professional and worked quickly. Dr. Wolocko was nice, but sort of straight to …
Dr Shively is a very kind, caring, and compassionate physician. He gives his undivided attention. And we never feel rushed. My Mom just loves him!
I’ve been going here for years. Always great, compassionate care. Two locations, so pretty much guaranteed a same day appointment. Staff is also very nice.
As always, warmly greeted warmly and personally by staff. Nurse (Lauren?) As well as Dr Shively were helpful and friendly. A visit to Prime Care of Novi is like visiting old friends.
I rolled my ankle while playing softball so I wanted to get an X-ray to make sure nothing was broken. While browsing google for local urgent care facilities, I stumbled across PrimeCare, in Novi which was relatively close. Walked in and was …
Great Servive,Dr Z was very personable,listened to me and explained everything,gave me relief in one day from a 2 week issue that was ongoing. Highly recommend this office and physician.
I initially went to Urgent Care, as I’m new to the area and hadn’t chosen a PCP yet. I found out I had a completely outrageous co-pay for urgent care, so they referred me next door to the family practice. I was able to get a same day …
Dr. Scheuerman is VERY kind and caring. She’s a very good listener and believes you when you say you have a problem. She will at least have it checked out. She’s also very open to all types of treatments but the patient needs to be open to all types of treatments, as well!
Fantastic doctors and staff. Kind, gentle, and thoughtful. I highly recommend this office!
Said I didn’t have the flu when I did. Terrible. I wanted to be checked for the flu. They use dated equipment giving a wrong temperature, so the rude obese nurse assistant said “flu test isn’t warranted.” The doctor saw me and told her …
Dr Scheuerman has been taken care of whole family since 2015. She is a most knowledgeable, care and patient doctor we ever met. Nurses and staff are wonderful and friendly. Clinic is clean.
I have been seeing Dr. Shively for well over 20 yrs. I trust him with my life. He is caring, compassionate and listens intently to your issues at every appointment. He also has a great staff!
The staff and Doctors are always kind and courteous! Even with high volumes of people waiting to get tested for COVID. If I need urgent care and they’re open, that’s where I’m going.
If you truly care about your health you will find this well-staffed practice does too! I have been in their care since the 80s and have overcome many health issues due to their abilities. I don’t even remember how I initially found Dr. …
Dr. Krueger is simply amazing! She is brilliant, kind, and has an excellent bedside manner. Very good with children and adults alike. Also, the Prime Care office staff are courteous and professional. For reference, my family has been going to this practice since 2012.
I have been seeing Dr. Patricia Scheuerman at Prime Care of Novi for a few years now. She was a breath of fresh air after having left my previous doctor. She is firm but not unreasonable about her expectations of her patients and the plan …
Great practice! I’ve been a patient for a long time and my family and I have always been well taken care of. Dr. Shively is amazing, as are the others docs (Dr. Said, Dr. Scheuermann) in the practice.
very friendly personnel, prompt attention. Dr. Scheuerman is a very caring doctor, takes the time to talk, that is something that I appreciate immensely. I highly recommend her for your family doctor.
It is my first time to be in this clinic. On the whole, it is good, with professional doctors and nurses, much better than Nicoloff Holistic Family Medicine, about one mile away, where receptionist is rude and even the blood test result …
This was my first visit. NP Hannah Berman was very kind, professional, and thorough. She gave me a list of things to do to g keep healthy and get healthier.
The nurse that I saw and the other staff were great.
If you’re looking for knowledgeable, compassionate doctors this is the place to go. The doctors here are invested in your case and dedicated to your well being. They make themselves accessible via email through their portal which can save …
Dr. Zaid is awesome! He really listened to my concerns, and always treated me with respect. And he figured out several issues that no other doctors could! I wish my current doctor was as good as Dr. Zaid.
Dr. Shively is an outstanding doctor. As a fellow physician, he is everything I aspire to be as far as how he treats his patients. He is thorough, kind and knowledgeable. I always know that he has my best interest at heart and he does …
Broke my foot yesterday, we saw Dr. Zaid and he took great care of me…even got me in to see a specialist within an hour. Our nurse was fabulous as well. We love Primecare of Novi!!! Thank you!! ❤️❤️❤️
Dr Brandi jones is a great doctor, she cares and isn’t going to BS you
I’ve been going to Primecare for about 10 years now. I first found it when I was looking for a travel clinic. I eventually decided to switch to their practice as my primary care provider. There’s always a real sense of care and …
Used the urgent Care next door a couple times and was very impressed with the staff and facility. Made an appointment here and was equally impressed with the doctor. Would give 5 stars if it wasn’t for the horrible receptionist(s), lack of …
I have been a patient of Dr. Shively for many years. He is always friendly, kind, and very thorough. He takes his time and makes sure all of my questions and concerns are addressed.
I have been using PrimeCare of Novi as my primary care provider for several years now. Dr. Shively’s care is off the hook. He is by far the best primary care doctor I have had in my entire life. He is caring, listens carefully to his …
I have been to over 20 practices in the Novi area and this place is the absolute WORST. The nursing staff is the worst thing I ever witnessed. Rude, Short, Aggressive. They act like they are doing you a favor by taking you in. Will NEVER go back even if it was free.
I had a wonderful experience at PrimeCare of Novi. I went in as a new patient and saw Dr. Scheuerman. She was pleasant and extremely helpful with some back pain I have been having. I had to bring my child with me and she made her feel …
The doctors and staff really care about their patients, and I always feel like they go above and beyond to make each visit the best that it can be. Very kind and compassionate, but also professional. Highly recommend!
Prime Care of Novi is the best. The entire staff has always been very professional, through, and personable. All the Dr’s are great, but I really appreciate that Dr Shively explains everything and will do follow ups with me to make sure that all is well with my medical treatments. I highly recommend them!
My daughter transitioned from her Pediatrician to a Family Physician & I am VERY PLEASED with Dr. Scheuerman! She has a WARM bedside manner, she’s extremely PERSONABLE, SINCERE & made us feel WELCOMED & COMFORTABLE! She’s DELIGHTFUL & I can TRUST her with my daughter’s HEALTH & WELLBEING…🥰 …
Dr Robert Zaid D.O. , Primary care physician I would recommend to anyone. I was a former patient of Dr Crowl MD who retired. Dr. Zaid takes all the time listening to you. Very kind, pantient and thoroughly. A lot like Dr Crowl. His staff is very kind as well. R Rogers
I am patient of Dr. Scheuerman. She makes me feel at ease discussing my health with her. She is attentive and listens to what I have to say. It’s nice to find a primary care doctor who truly cares about her patients!
Great care as usual! Doctor Krueger always takes her time to ask questions and listen. She explains procedures and treatments to help you better understand what her care plan is. The staff at Primecare are always friendly and helpful.
I have been a patient of Dr. Shively for years. I simply would not go anywhere else. I have on occasion seen the other doctors in the practice. All of them treat you with care and respect. Their Urgent Care facility right next to the …
I have been to a lot of clinics for checkups, I must say Dr.Shively is one of the best. He is very caring and answers all my questions with compassion. I return happy and relaxed every time I visit him. Office staff and nurses are very helpful and polite as well.
Came in with daughter for sports physical. Doctor was very thorough, very good bed side manner.Asked if we had any questions fir her and she did a fantastic job with answering them.Only complaint is I was quoted the wrong fee when I made appointment. Highly recommended.
I recently switched practices, and went to PrimeCare for the first time. This office is efficient and well-run. I saw Dr. Scheuerman, who was friendly and pleasant with an excellent bedside manner. I will definitely keep coming here for my care!
Had a excellent experience with Dr. Z, knowledge, experience, very caring and attentive to my health issues. First time meeting him, but felt like I knew him for a long time showing his concern about my health issues. Never hesitated to lead me to the best experts in different health fields if I need to.
All the staffs are great. My favorite is probably Dr. Shively , others are great too. Dr. Zaid probably my least favorite, not that he is not knowledgeable and nice but every time I get sick I get prescribe antibiotics without any other options
We do not often need to go to the doctor, but have needed to use the walk in clinic a few times and take our three children for their well visits annually. Dr. Zaid is is exceptional doctor…he truly listens and is caring and thorough. The …
Check in was smooth, front desk staff is super friendly. I saw Brandi Jones for my annual physical and she is PHENOMENAL!!! She took her time, answered any questions I had. I didn’t feel rushed at all. It’s evident that she truly cares about the health and wellbeing of her patients.
This is the best urgent care I’ve ever been to. They’re very thorough and always think about patient comfort. I feel like everyone there is highly professional and has excellent knowledge. Highly recommend.
More than 3 hours waiting for a COVID test, my wife and 2 kids were waiting outside for more that 3 hours, you can imagine the situation! Then when you call the office they cannot provide accurate information and they just sorry but there …
I researched a lot to find a doctor. The folks at PrimeCare are FANTASTIC. They listen to you and are not judgemental. Dr. Shively is old enough to have seen a lot of patience and has gained a lot of knowledge. But he doesn’t flaunt …
They don’t care about my pain or my time. The practice has no respect for you and you are doing yourself a disservice by supporting these kind of people. Never been so disrespected as the day i was scheduled here.
I’ve had nothing but great experiences with Dr. Shively for almost 10 years. In addition to his expertise, his friendliness, attentiveness and understanding makes for a wonderful experience. As a WOC, having a doctor who genuinely takes …
I really like this office and the doctors here. I feel that they have been very careful during 2020 with the high rate of covid. Just had my physical today with Dr Scheuerman, and felt that she was very thorough. The office staff is always polite and helpful.
Dr. Shively is professional yet down to earth and easy to talk too. Staff is very nice & make you feel at ease. In my opinion, I had a very good first impression & think they’re really helpful & provide a quality & practical service.
Dr Shively is the absolute best! The office staff is amazing. Everyone is so warm and welcoming. Theyre always on time. Theyre so accommodating! Dr Shively takes his time. He answers every question and Im prone to having many. He never …
It was our first time at Prime Care and I would definitely recommend it. The staff was courteous and prompt and the Doctor who examined us was a pleasure to interact with. He made us feel at ease,was cheerful and explained things well .The …
Sorry to say I was unhappy. I saw my practitioner 6 months ago and went in for blood test. I was surprised I needed to see him prior to having the blood work done and asked why. I was told that is the policy and I could find a new doctor …
Brandi Jones was phenomenal! I explained to her why I switched my PCP. She listened and offered advice accordingly without bad mouthing my former doctor. She was patient and kind and helped me work through my doctor anxiety by explaining …
We found PrimeCare and Dr. Shively over a decade ago when I needed a Doctor right away, and we’ve never looked back. He is the best doctor we have ever had. He is kind, amazing, and always knows exactly what to do and what we need. …
Dr Shively is the greatest. He never rushes through an appointment; always takes time to LISTEN to the patient. He is extremely thorough and explains why he’s requesting a test or a recommended course of action. He and his staff are …
Came here for the FAA medical exam, perhaps they treat these patients differently. The receptionist who was checking me in decided to help a patient on the phone in the middle of helping me. The nurse who took my vitals was quite …
I had a great experience with Prime care of Novi. Everyone was very courteous and efficient. We didn’t have to wait and appointment started right on time. Doctor and staff made sure to give us all the necessary information clearly and were …
Dr. Zaid and the entire staff are more than amazing. PrimeCare is such a welcoming place that obviously fosters a positive work environment. This is noticeably reflected on any patient. Everyone is personable and make it clear they want to …
Met with Dr Shively today for my yearly routine physical exam. As always, I left there feeling good knowing that any and all health related questions/concerns that I had were answered/addressed. My husband and I have both been going to Dr …
Dr. Shively is great and truly takes the time to care for his patients. It is hard nowadays to find a Dr who will pay attention to all your questions/concerns and who will take the time to explain your care, but Dr Shively does and I’m very appreciative of him.
Dr. Shively was nothing short of amazing at my new patient appointment. He was timely, thorough, and actively listened while showing genuine concern and compassion throughout my visit. I’m so grateful I found PrimeCare Novi!
I have been a patient of Dr. Shively for more than 20 years. He has always been a pleasure and has given me exceptional care. Recently we went above and beyond helping through my Covid experience. He met with me via video call late into …
Dr. Scheuerman’s diagnosis of my back/hip pain was right on, and her osteopathic adjustment was great. I will see her again for a few more treatments, but I already have a DRAMATIC decrease of pain while walking. Plus, my posture at the computer is improved. It had seemed like such a struggle to sit up straight before.
I saw Hannah Boike, NP for my annual physical as a new patient and she was great! My appointment was on time and she listened to my concerns. They also have lab technicians there to do the bloodwork on the spot and she was also very good- got my vein on the first try and didn’t hurt at all. Definitely recommend!
I was looking for a new doctor, and Dr. Krueger came highly recommended. She was professional, courteous and interested in my health at my first appointment. The staff was also very engaging and seemed to enjoy their work and their office environment. I am very pleased I chose her office to meet my medical needs.
Great first experience at PrimeCare! The wait time after my arrival was minimal. Dr. Scheuerman created a comfortable, trusting atmosphere as she performed my yearly physical. As a new patient, she took time to get to know me, and I felt …
Dr. Shively has been my family physician for almost 10+ years. He is the best and kindest, most understanding person Ive ever met. Very genuine guy. They do not judge you based on what you’re going through. They are here to help and thats …
Dr. Scheurman is great and all the people at the desk are very friendly. I started going to her when she was recommended to me by a colleague who was also experiencing back pain – the manipulations were a much better alternative than the …
Called their offices left two messages for the medical assistant, one for another doctor, and one at the office in general when they didn’t pick up, and an email was supposedly sent to the doctor. I never received a call back. I finally …
Dr. Alex is the best. Quick, helpful, sound medical knowledge, listens to you. Thanks Dr. Alexander.
Today is 07/18. I am in the lobby. Still waiting for a medical document that I have asked 4 hours ago that is 10:30 AM. …
I googled for a primary care physician and came across primecare of novi I called scheduled an appt and the receptionist was able to get me in the next day 🙂
I personally don’t like going to the doctors but needed a physical and some …
I love this office and the staff here. I’ve been coming to this office for 20+ years and I won’t go anywhere else. Been elsewhere, tried it and didn’t like it. Dr. Shively takes the time to listen to your concerns and is very knowledgeable. …