PrimeCare is Yuma’s Premier Urgent Care. With three locations covering the greater Yuma area, our walk in clinics provide urgent care services. In … See more
Read More| Friday | 7AM to 8PM |
| Saturday | 7AM to 8PM |
| Sunday | 7AM to 8PM |
| Monday | 7AM to 8PM |
| Tuesday | 7AM to 8PM |
| Wednesday | 7AM to 8PM |
| Thursday | 7AM to 8PM |
284 W 32nd St, Yuma, AZ 85364
(Translated by Google) Ummmmmmm
(Original)
Ummmmmmmm
Awful!!
Great customer service..
Don’t waste your time!
Love their quality proffessional service
It had bad service which took long enough
Really bad customers service. And that was just over the phone.
Terrible service.. Had me waiting for 2 and half hrs for followup.
Front desk lady was rude and extremely unhelpful!
Extremely rude and subpar service
Would help if there were more staff. Otherwise it’s nice
The guy who answered the phone in april of 2016 was rude. I hope our experience is better
Probably the worst clinic in Yuma.. actually, no it is.
Always quick compared to other urgent cares I’ve been to.
Take them more then 20 min to check you in. The have really bad attitude.
Wow so disappointed. Worst experience ever and I didn’t even get a lollipop
They get you in and out not a bad place to go
They are awesome, they try to get you in and out as fast as possible and the people that work there are amazing.
If you want a magician come here the doctor will examine and diagnose you without moving from a chair 👏 …
Last night I take my son to the clinic he was with fever and crying a lot and they closed the door in my face 8 min before 11pm I told them and they don’t care the lady said we are closed before time
Dr Meyers gave really great care to my wife and was able to relieve her pain. I will ask for him the future.
First time I’ve been in and out in less than an hour! It wasn’t busy or packed as usual which is odd.
I was there at 6 when they opened and was done by 645, very nice staff.
Turned away a bleeding baby and told us to go to the emergency room. Like seriously? What a joke. Two thumbs down. Please hire someone that has some morals.
Took 2 hours for a follow up just get a new blood draw order. I haven’t seen such a poor functioning facility in my life.
They take forever!!! When it was my turn after waiting more than 2 hours the provider said I didn’t had anything!! Came in with chills and pain and “I don’t have nothing” wow They suck!!
The wait is usually about 2 hours but it’s cheaper than the Emergency Room plus it’s really a place for non emergencies basically your incredibly sick n maybe you can’t get ahold of your doctor so you come here, to me it seems ok ur in then out as soon as your seen by the physician n they fax ur prescription right to the pharmacy
Lady at the front desk was rude. Made it seem it was such a hassle to look up my insurance. I’m I’m already not feeling good and then have to deal with an employee’s attitude was not pleasant.
If I could give negative starts I would this place is a joke … been waiting for about 3 hours and have had 4 people go in front of me that had gotten here after I did… this is supposed to be quick and easy and not a big hassle I feel …
This place is soooo ghetto. Kacey and her lil boyfriend need to put on a mask and Kacey needs to quit telling the entire establishment about her worker struggles. Nobody cares Kacey.
On 11/22/19 at 10:40pm I took my 88 year old mother there because she was having a lot of trouble breathing. I asked the reception guy if she could get some oxygen or something. He gave me attitude and asked for an O2 reading. The nurse …
the front desk workers were rude to everyone they spoke to. they were no help. they had no patience and no kindest. i will not be returning here again.
The WORST facility! The receptionist was so rude to my niece and sister very unprofessional. My niece was with a very extreme pain she had a broken leg. The facility is so dirty and the assistants were so unhelpful, rude and arrogant.
Yuma, Arizona it takes a while but faster than hospital
We took our son in last night 30 minutes before closing and they got us right in and they were very nice. Very good experience and definitely will go back when needed. Great Staff last night.
Not very urgent for an urgent care center. Thank god I haven’t needed them for anything other than a covid test which took 3 hours.
Be prepared to wait hours to be seen even if you’re the only one there. Going on two hours of waiting for a doctor to finish her notes instead of seeing my child. This is ridiculous. Last time I come here.
I usually don’t have the time to write notes praising someone in your organization, today I’am making an exception. I brought in my fiancée she was not feeling well Ruben had attended to her needs, he was very professional and courteous. I …
I had a really bad sinus infection and my normal doctor would not see me so I went here. There was no line and the staff was very friendly. They were able to help me recover. While I was there, I also witnessed them literally save a man’s …
Poor sanitation everywhere.. Doc’s attitude suck. Believe me I did not want to be there either! Worst urgent care I’ve ever gone to. There’s no professionalism in the staff. I honestly do not recommend this place.
Wouldn’t it be a great idea to have the nurse practitioner that is performing test in the parking lot change gloves between test? The Qtips being used is not over 6 feet long.
If I could give zero stars I would. My husband cut himself and it would not stop bleeding. We drove from the foothills because none of the facilities close by were open. We arrived at primecare at 10:26 pm. One of the employees was at the door and without even asking why we were there advised us they weren’t seeing any more patients.
I arrived having an asthma attack 10 mins before closing, staff took me in without hesitation. They were friendly and helped me right away. Basharat Hussain PA-C was awesome!!! He has the best bedside manners, caring and extremely professional. Thank you for helping me! The staff there are awesome 😊 …
I waited 4 hrs to get called in for my vitals waited another hour to see physician assistant. They dont even have a dr on call and another 30 min to get my prescription. …
We had a very good experience overall. Gor here at 6:30, it’s now 7:45 and the prescriptions are being called in for what turned out to be an upper respetory and sinus infection. Everyone acted courteous and professional. FYI the sign …
My husband developed an ulcer on his foot, serious for a diabetic! He was treated competently, x-rayed, and given an antibiotic injection. They did what they could in their setting and referred him to the Yuma ER, the right medical decision …
They always so helpful and take care of all our needs professionally and with kindness!!!
Worst Urgent Care facility in Yuma. Staff is incompetent and extremely unhelpful. No consideration or compassion for sick customers. Eileen at the front desk is very unprofessional and lazy. Avoid this place. There are many other places that will provide exceptional health care services.
Went to PrimeCare today for breathing problems, with hardly anyone else in the waiting area it took over two hours to be called back (and another hour waiting in the exam room!). We were told there was only *one* doctor there today. An …
I wish I could not put a star at all. This place was dirty and the service is very horrible! The physician made me feel like I was on his nerves when he immediately entered the curtain. Also entered the room thinking I was someone else asking if I was the one that needed the tetanus shot. Very un organized and unprofessional!!!
Took great care for my mom! Fast and all employees were great
Do not recommend being seen by Laura Spindola, NP AT ALL!! She did not correctly diagnose my mother & also contradicted herself many times throughout the visit. She also attempted to argue about the flu shot with the patient. The patient’s interest are not her main concern.
My grandmother had sliced open her hand very badly and was bleeding imensely. We arrived at around 5:50 and it is now 6:20. Customer service is awful and are acting like they could care less about my grandmother’s hand. Absolutely annoying, not to mention there is not a single person in her other then me and her.
¤ amazing service! Nurses and Dr are always very attentive! It’s my first choice Urgent Care for non emergent issues if I can’t get into my Dr. that day or the following day! Since most others go to the ER for a common cold rather than …
Been to this urgent care twice for two very different problems. Each time I was treated with respect and kindness by all members of staff. Both times I was treated quickly and they did all they could to help me feel better.
An almost 2 hour wait just to be told to f off and go to the hospital. Nurse Practitioner Kathleen Voigt did this to not only me, but I overheard her do this to at least three additional patients as well. Seemed like she didn’t really want to be there. Bad experience!
Everyone was friendly and professional and I didn’t have to wait that much.
I brought my daughter to the urgent care her ear was throbbing in pain . It took 40-45 min for the receptionist to complete my daughters paper work ABSOLUTELY RIDICULOUS. UNTRAINED Lady. NO PATIENTS were in the back I know for a fact it …
What a wonderful, professional facility. Coming from our of state not feeling well or what to expect, the entire staff was extremely friendly, polite and amazing. Thank you so much, Kelley Sneed from California
Took my children (1 & 9) for a severe food poisoning case. Children were throwing up all night. When we arrive we were the 3rd ones in line. Took 2 hours for the one in charge to see us and tell us to have them drink fluids and eat bananas, …
I guess I’m not too shocked at your reviews.
First of all I call to make a complaint because you have my family sitting inside around all your other patients (and a child without a mask) being tested with …
I called two urgent care clinics for my son’s concerning symptoms. One had a 54 minute hold time just to talk to someone, but this clinic answered on the first ring so we ended up here. Wait time was about 40 minutes which is exactly within …
Very slow, doctors are more concerned about finishing their paperwork & taking their sweet time than seeing their patients in a timely manner.Truly disappointing especially when self …
absolutely terrible ive been going here for years and the service is somehow getting worse?! the front desk people are rude and love to waste your time and love getting paid to do nothing but play on their phones and do anything but their …
My daughter and grandson were seen here at the big curve location Friday morning. My expectations weren’t high. So pleased to say we couldn’t have been more satisfied with the nurse and the physician assistant. Quick, knowledgeable, professional and helpful.
Would give negative stars if i could. Zero customer service!!! Went in at 7:30 and they refused to see us since they close right at 8! Change your hours if you want to refuse service at 7:30. Never again will I go here.
I have been to this location 3 times. Once for myself, the experience was so-so. The staff were very unprofessional. (I figured it was just an off day.) Then twice for my kids. Both times were terrible. When I took my daughter we were …
I understand not all emergencies can wait for next day business hours but if it can the urgent care on big curve is amazing. Fantastic doctors and very attentive employees and much shorter wait times than YRMC as well as they actually care for and treat their patient’s needs and illness.
Awesome facility! Didn’t wait long at and and We had a fantastic experience bringing our daughter here tonight! The PA was very knowledgeable, kind, and thorough. Made sure my daughter was comfortable the whole time and didn’t want us to leave until she was sure even though we were the last ones there for the night.
If I could rate it negative stars I would. I’m sorry but waiting 3+ hours for an insta care is literally ridiculous. Especially when the doctor spends .25 seconds with you, then why is it taking so long???
Way understaffed, I waited 1.5 hours and only 2 people were called. Since there were 14 people ahead of me, I left.
Even though I feel horrible, the service was amazing. I had Grinsteiner as my doctor she was fantastic. She was really sweet and kind,, best doctor iv had. the front receptionists were very helpful and understanding. Im definitely going back if I need to.
Only xray tech on this weekend. You would think an xray tech could xray any part of the body. Needed thigh xray. Kicked by a horse. They told me they couldn’t do it. They were not friendly and they were rude. They could careless. Worst …
Terrible service. I went there yesterday and after waiting 40 minutes, I still hadn’t been seen. I went to NextCare on 16th and was seen and received my prescriptions in under an hour. The front desk staff are not compassionate at all… …
Had to go here yesterday and it wasn’t all that bad of an experience. It wasn’t all that busy so that might have something to do with it. I’ve been here 2 times prior over the years and each time was as good as urgent care clinics can get …
Doctor just looked at my ingrown nail and basically said he does not do toe nail removal for ingrown and only reason why he didnt do it was because he was in a hurry to leave since his shift was ending.. If i came there so they can remove it and he denied to do it…
Horrible experience! I’ve been going here since I was 6 years old, today by far was the last straw. I went in at about 12:30 10/24 and was sitting in the waiting room for 2 whole hours. Meanwhile there was only 3 people in total in the …
I signed in at 508pm with my son. Took him to get checked. 15 min later one of the ladies have me signed some papers and tell them the reason he was there. Around 730pm I saw they were calling people that got there after us. I went and …
Went in a little after 7am and was the first patient I waited an hour to get called back & another hour in patient room waiting for doctor. The staff was rude and the doctor was aggressive in implying my diagnosis. She mentioned other …
This female Dr didn’t not care to help me or anyone that came here yesterday in and out or send you to the Er/ hospital, cause she didnt care to listen to their patients needs or help. iv always feel better after I went but this time i felt …
Was seen here today by Laura Spindola. Had the worst experience after getting sent here by my work for a workplace injury. The office staff was pleasant, the provider however was unprofessional and excessively rude. When she entered the …
I am currently sitting waiting in a tiny room. I was in the waiting room so long that I was able to watch an entire movie. They called me back and asked me what medications I take the usual and they asked me what my medication was for like …
We walked in Friday morning and waited for one hour but it worth it. Doctor Maria checked up our autistic 5 year old child very patiently and tried not to make this experience as trauma so our child can come again whenever child needs. We really appreciate her and all the stuff. Thank you 🙏❤️ …