Princeton Healthcare System – Hospital Bill

Penn Medicine Princeton Medical Center

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Princeton Healthcare System – Hospital Bill Reviews ( 250 )

  1. Took my 2.5 month infant for tests as she had high fever. The room they had given didnt have a bassinet and had to make her sleep in adult bed. Also the ER nurses didnt seem to have much experience handling infants so young. The nurse who …

  2. I AM A BLACK WOMAN AND THEY ARE RACIST!.PEOPLE BEWARE. I WAS MISDIAGNOSED,THEY DO NOT FOLLOW HIPPA LAWS, THEY SUFFER FROM PROFESSIONAL ENVY OF MORE PRESTIGIOUS HOSPITALS. AFTER BEING ON A SUCCESS PAIN MANAGEMENT PROGRAM. AT MEMORIAL SLOAN …

  3. I changed my PCP due to personal unsatisfaction and lauzy care system. All they cared was a grab your co pay and just useless talk and talk … . ..!?
    I went dr Schwartz instead and for a first time I really like the way I was …

  4. Worst hospital ever… Went to get my ankle checked at this place and they said nothing was wrong and gave me a brace for my foot. On top of that I was charged. I ended up going to another hospital and discovered my ankle was actually broke smh

  5. Wait time in the ER is always more than 4 hours here. No clue why it is an ER adding to the irony. The reason they gave us is, a room has been allotted to us, only thing that is holding up is the existing patient exit process and the follow …

  6. Delivered my baby here and have to say, one of the worst maternal care units. They don’t have a nursery to care for the baby while the mommy recovers. The nurses do not do a single thing to help new moms unless you hound them, including …

  7. I was put on hold for 10 mins while trying to make an appointment. And they will tell you to go to another facility if you are not satisfied their “rude” services. …

  8. Went in because I had a case of the lupus, but Dr kept insisting that it’s never lupus. Dr was basically playing a game for the diagnosis. Almost died 4 times lol! Turned out to be amyloidosis. In and out in 3 days. Drs are very good looking, food is ok. 10/10 would get lupus again.

  9. I came with my mother to the emergency room. While the admitting persons and the emergency room staff were very accommodating, The emergency Dr. Farber was very nasty. He spoke in a very unprofessional way and did not take the time to …

  10. Moderate to Bad – doctor visits to wards are less than once a day – each day we see a different doctor on call – while family physician and ER doctor indicated a maximum of 1 day stay, since then my daughter has had a total of 5 minutes of …

  11. The doctor let my cancer get deadly by not following up on treatments and testing. It’s all about being on the payroll and $$$. Should have stayed in Philadelphia.

  12. I was there on 1/7/2019, I was taken via ambulance to the ER due to a hemorrhage. The place was filthy, and very crowded.
    I had a pounding headache, and a nose bleed that I was holding closed myself. …

  13. Went into the ER as per my pain dermatologist waited four hours was told nothing not even that I would eventually be seen finally gave up and went home
    Worst ER ever

  14. Very bad no one care in emergency ..I go with my 4y old kids his temperature is 104.2 and 2:30 we r there wt till 4:15 pm no one can come to chk my kid even nurse only repsepsnist give us attention … that’s is …. wt kind of hospital emergency block is this ..I.. I never seen this type emergency service ….

  15. Waited for 4 hours for stitches and left because I was never treated or seen. A complete waste of time and money and I pray I never have to go there to be treated for a more serious emergency.

  16. i couldn’t find doctor house or his team.
    the care that i recieved was extremely thoughtful and first class, i was treated as soon as possible with generous nurses.

  17. Don’t use the emergency services here. They had me wait 2 hours in the waiting room and then 1 hour inside waiting for a doctor. My daughter was doubling up in pain and crying all the time. I was told that there was only one ER Doctor on …

  18. This hospital was built in the past 10 years or so and it is still very sleek and modern. Since Penn took over recently the rooms seem smaller than last time we were here. It seems like this hospital takes longer and keeps you longer than …

  19. weekend food options and evenings are non existing at this hospital. this is an area that needs improving. families spend long hours on location and have little to no option for meals.

  20. Came to the Center for Testing and Treatment for a Gastric Emptying Scan and everyone was kind and helpful, also the building is beautiful with lots of sunshine

  21. So I was admitted for eating disorder and I’m so tired of having to deal with my eating disorder and my doctor reapplied for the program the doctor didn’t wanna accept me but the insurance was gonna cover it.I’m so sad

  22. I am in a room full of people who have all been waiting for at least 3 hours. I’ve been here 3 1/2 hours and it’s about 50 degrees in here. Everyone is freezing and pissed. And this is why healthcare in the U.S. is bullshit.

  23. It’s a give and go with this place. The staff is slow and relaxed. People don’t introduce themselves and you have to ask who you are speaking to 90% of the time. I’ve been here 3 times and it’s been the same the past three times over the …

  24. Beautiful hospital but it’s a shame that there are no changing tables in the women’s restroom for babies or a family restroom, at least not one on the fifth floor where we had to go!

  25. Average ER wait time four to six hours, but staffed sanely. If your injury is life-threatening, there may be no place you would rather be. 🅾️🏨👍 …

  26. I was so disappointed, NEVER go to this hospital, my sister who had a fever of 100.9 wasnt treated and we were there for 7 HOURS and they never came in to check on her, shes a 7 year old . She even feel asleep in the chair outside.

  27. One of the worst Emergency Service hospital ever, Both the doctors and nurses are full of attitude, You can not raise any questions, better don’t ask for any help. Just keep quiet and hand in the money :-(. I wish I will never need to go back to there again!

  28. This is an old hospital with new building but the medical staff here is horrible and inexperienced.. my wife was admitted here and they didn’t provide any food over 20hrs and told us they are deciding on a test whether to do or not to .. …

  29. It’s funny how they can afford high-tech wheeled computer carts with batteries, absurdly high ceilings, glass panes with water flowing down them, fancy rugs hanging from the walls, and state-of-the-art oscilloscopes and heart monitors, while they can’t treat their ER patients on time.

  30. This vaunted hospital is the pits! Such a disappointment for a hospital that was supposed to be the gold standard. The staff is lackadaisical. The food is awful. The care is substandard. The patient rooms are furnished with the most uncomfortable furniture possible! One star is too much!

  31. Made appointment for tests recommended by doctor on Thursday evening. Test needed or recommended before taking transportation. Test ordered end of day Thursday. By Friday 3:50 pm, more than 5 hours later, never got any call !!!!

  32. So far very disappointed in the hospital staff. My mother was brought in by ambulance at 4am today ( she is 75) and was having severe nausea and abdominal pain. No one called me-even though I am her POA. I called to speak with her ER nurse …

  33. Such Rude response at the Outpatient Reception – not sure is this hospital industry or Fish market.2 star rating should be a great rating for the Operator whom I asked just to check what time I should arrive…

  34. This hospital is the best place to bring anybody to. Its clean, well staffed, the nurse’s and nurse’s aides are so knowledgeable and helpful and they work with each other to do all they can for the patients. …

  35. The wait can be long sometimes but once you are taken back to a room the doctors are very caring and take their time with their patients. The experience is very comfortable I would recommend to anyone .

  36. Great Hospital and Staff!
    My experience in the Maternal Fetal Medicine area was awesome. The facility was new and clean,. The staff on duty today overseeing my daughters new baby was …

  37. Consider going to another hospital if you’ve been diagnose with Cancer. They take too long to get test results from lab which tells you that they are not fully capable of handling this type of disease.

  38. Had a knee replacement here two years ago. Every aspect of my care was top notch. Nurses, doctors and even food was excellent. I would not hesitate to recommend to any of my friends.

  39. Visited the ER after a fall while I was walking the dog. Everyone was extremely caring and I was seen in a timely manner. Thank you to all who took care of me that evening.

  40. They were negligent and really took their time. Been here three times with three different people (they only killed one of them) and each time the staff was slow and not knowledgeable at all. Decisions about patient care seemed arbitrary at best and staff seemed to truly disregard the patients needs. A shame, it’s a beautiful facility.

  41. Except for one doctor in emergency, everybody else has been outstanding. everybody has gone above the job. We are happy and hope we don’t have to come back, but if we do, this is the place.

  42. I went to ER and waited for over 4 hours. I sat in the waiting room, this happened twice. The registration woman said they take the less serious patients first so they can get them in and out. Meanwhile the more serious wait and wait. I …

  43. Disgusting. Filthy. No one cares. My father in law was in the ED for over 24 hours. The incompetence, and lack of interest in his care was uncalled for. I do not recommend this ED. Stay far away.

  44. Simply the Worst. Trying to get an appointment is a nightmare. Three different people took all the details and at the end of the call suggested that someone would call back for the appointment and no one ever calls. I wonder how are they …

  45. My wife just gave birth to our son here. The cleanest hospital I’ve ever been in. Brand new state of the art facility. Large, private rooms with 46″ TVs and fold out beds for the husbands/significant others in the maternity floor. The staff …

  46. I’ve been seeing Dr. Mark Schwartz here for about 3 years and he is amazing! He has a great bedside manner and is very helpful. The only downside is that it is a little far from my house. Also, whoever answers the phones is usually rude whenever I have called to leave a message for the doctor.

  47. UMCP endevours to be one of the best provider of healthcare in America. The senior staff and administration believes there in no excuse for the providing the best possible care for its clientele and staff for that matter.They have designed …

  48. Dr. Gregory House sure did help me with my cancer. I sure do appreciate it. He is also a great boss, and a wonderful friend. Its been an honor, seeing you. It sucks he had to go with all his leg pain, i tried to get a mural painted in his …

  49. The best experience I have ever had in an emergency department! I have lived in many places on the US & abroad andI have never had an experience like what I had there. They were fast, attentive, and really nice. They even handled the billing part last!

  50. Best experience that I’ve had at a hospital EVER. This was my first time there. Went to the ER due to complications with my asthma at 930 am. I was impressed from the very moment. Upon checking in, I was asked what was wrong rather than for …

  51. My Son was admitted to ER for his broken arm. They took his x-ray and both bones were broken and needed surgery but the ER physician decided to give him anesthesia and manipulated his bones to fix it even when they knew that it was not …

  52. I am scheduled for a procedure and am required to get a pcr covid test. The scheduler has informed me i must go to the Plainsboro location for the covid test. I live an hour away. Seriously, no other lab can supply a test result? So …

  53. I got in and out of the ED within an hour!
    It was right before Sabbath and I told them I needed to get back in time and Anna, Dr. Gallehdari, and Natasha did everything they could. They surpassed all …

  54. In the past 2 weeks, I had to undergo several pulmonology tests as an outpatient. I had the pleasure of having Kenny as my technician. Despite my anxiety, Kenny was knowledgeable, friendly, and supportive throughout my procedures. I highly recommend this facility for these types of outpatient testing.

  55. My mother in law was brought here in severe back pain through an ambulance. She didnt get a nurse or doctor to show up until more than 2 hours later. Just a third rate hospital now from what it used to be before Penn bought them.

  56. Awesome! NP Daniel Rivera and the two male nurses were great! Engaging, thorough and able to put my 13 yo son completely at ease. Better treatment than we’ve gotten at many 5 star hotels.

  57. Waited in waiting room for 6-7 hours with chest pains but people that came after me going before me , hospital was short staffed & had no beds available so had to wait in waiting room

  58. Experience with both maternity/postpartum unit for me and ER for my husband : I give 0 star to each of them. This is the worst place. Just a cash machine that does not care about human beings.

  59. Nurses are rude, they lie to the patients (trick them into signing consent forms), make up stories about the patients, take forever to do anything, and give you very little food when you stay there. The people there are terrible at their …

  60. Wish I could give 0 starts. The services themselves were fine but the failures in billing and the pass-the-buck mentality of every single billing, financial services, or customer services office was unbelievable. I have never received such inept, unsympathetic service at any institution (medical or otherwise) in my life.

  61. Was hired there as a employee. I was mislead about the job. So I quit the job. It’s been almost a month. I have yet to receive a check for my days worked. I’ve have never seen a company take almost a month to pay someone. That’s have calls …

  62. Re: UMCP Center For Ambulatory Surgery ONLY. Top notch, start to finish. Absolutely professional, attentive and supportive. From pre-op, anesthesiology, recovery (and of course my surgeon). I could not have felt in better hands.

  63. They will tell u they accept your insurance but their doctors are not even university doctors. There is an Outside doctor that treats you than bills you thousands of dollars depending on services rendered. I specifically called in advance …

  64. A 95 year old women woke up to being told she was discharged and she could wait outside as an Uber was was called. This is after the family was told the day prior she would be admitted for a couple more days, on the day of discharge no …

  65. I went in with Atrial Fibrillation symptoms and was sent hone with a pulled chest muscle. then when I called the next week for my records they took a long time to email them. On top of that I found out that when I had fine in there I had …

  66. Had hand surgery today at surgery center everything from checking to discharge was 5 stars.
    Cannot say enough about the nurse who was assigned to me Kathleen B. Would give her 10 stars if I could

  67. I would give zero stars if I could. I would never go back again…this hospital seriously overcharges people. Not only that but they don’t have decent doctors there. My son broke his arm on the playground and they did not have an …

  68. The BEST care EVER!!! I’ve suffered from pancreatitis for 2.5 years with four hospitalizations. I was just admitted there the other day and was treated with care, compassion and the correct type of medication to get my enzymes in order …

  69. Extremely long wait time compared to Nemours, Robert Wood, or CHOP in Philadelphia. The attending is afraid to make any routine decisions without consulting the pediatrician, like ordering bloodwork. And where is the pediatrician, are …

  70. Horrible Hospital! Nurses, Doctors, Surgeons and entire staff need to all get on the same page! One person will walk into your room and tell you one thing, then later someone else will come in and tell you something completely different! …

  71. Been there several times and found that they have no policy about washing hands. The doctors don’t. The nurses don’t. Very surprising in this day and age when we know that hand-washing is perhaps the most important thing a hospital can do to keep its community safe.

  72. I’ve never been so compelled to write about anything in my life. I just left the new hospital in Princeton-Plainsboro. I went to the ER today due to coughing up blood, and when we first walked in – NO ONE WAS AT THE FRONT DESK for about 3 …

  73. This was the worst hospital experience ever. In a nutshell, my husband and I heard one of the nurses say that they just give pain meds to the patients to “make them feel good and hurry up and discharge them before the meds wear off.” We …

  74. GOOD LUCK FINDING A FACILITY WORSE THAN THIS ONE!!!! My four year old went to the ER at this facility, and we were treated ABSOLUTELY HORRIBLE. I didn’t think that a hospital would ever lie to a patron, but I was lied to by the staff …

  75. The staff at the emergency induction showed absolutely no hospotality. They were rude and showed a lack of empathy as they force me to answera menagirie of irtelavent questions as a crawled on the floor with pain.. Once your in the system …

  76. Worst hospital ever. Did a scan incorrectly and then charged $8000+ for it. Average cost across the country is only $1500 for the scan. Did not explain pricing up front and would not budge on it. Suggest asking for pricing for …

  77. My fiance & I went to visit a friend the evening of May 8, 2017- neither of us had been to this hospital before, and weren’t sure where to go. Our friend had texted us his room number but we weren’t sure which wing, elevator to take, etc. …

  78. I went to the Emergency Room after a fainting event at 2AM on a holiday weekend. I was happy with the staff doctor who concluded I was OK. I was connected to a heart monitor that began to flash red red and sound alarms after he had seen …

  79. I just want to say thanks to the department of ccu unite for the care of my brother javier flores he when the for stomach pain result of pancreatitis at 1st
    Then the day after his kidneys collaps and then his lungs collapse the did …

  80. Sad to receive third rated care in a five star hospital. Took our child who met with a bike accident. Starting with the nurses who ignored that a child is bleeding and in pain. I had to clean up the wounds… then when it was time for x-ray …

  81. Step father went in for stitches, developed a blood infection that they didn’t discover in time. Many doctors in ICU had no compassion for the the family that we were suffering so much. One particular female doctor with an Indian last name, …

  82. By far the best hospital I’ve ever been to. Nurses and doctors truly cared about my condition and did an excellent job of treating me during my stay. Wouldn’t go anywhere else after my 2 week stay. Staff treated me with care and kindness unlike most other hospitals I’ve had to go to

  83. My mother entered this facility on June 25, 2018 for a routine hip replacement. On June 27, at 1:30 am a nurse assistant dropped her while walking, an 82 year old, to the toilet by herself. She had emergency surgery the new hip …

  84. I just got out of surgery couple of days back, and was very happy with the surgical staff and nurses. They took good care of me and were always there to help me be comfortable. …

  85. My mom went in for emergency DVT because the hospital was full ER wanted to send her home. But my mom insisted she was not feeling well and had to be admitted. The initial setback was soon made up for her rest of her stay. first night she …

  86. Hands down the best medical treatment I received. I had a hip replacement and my team was so empathetic, engaging, smart and efficient. They bring bedside manner to a new level.

  87. I would give them 0 stars if I could! One time I was in there and was told that they did not see any kidney stones and I was clear to go home. The next couple of days I passed FOUR stones, extremely painful! I was admitted a few weeks ago …

  88. I had my first child here. Not only did I like being here so did my guest. The nurses are very nice. Unfortunately my son had to stay in the Nicu for a few days. There where some nurse that where nice in some that where just doing to much. …

  89. While Doctors & nurses are professionals, it is a different ball game when it comes to Insurance. Billing clearly is uncoordinated. Even after repeated calls to the billing and offer the insurance details, they don’t submit documents to insurance correctly. If the billing company is Akron from Ohio, then better find another hospital.

  90. I used the ER when I had pregnancy complications, though it was a long wait the ER doctor and ultrasound technician were wonderful and caring. Doc even went out of her way to get me ultrasound to confirm I hadn’t lost the baby though it was …

  91. My Mom entered through the emergency room in a fib and with some confusion. They were attentive and caring and diagnosed her pretty quickly. They did not offer food, so I had to go seek someone out and find it for her. It took 3 people to …

  92. My mom had to have outpatient surgery at 12:30. We have been here since 10am and it is now 5pm. All staff from desk to nurses to even doctors are completely unresponsive and say they will give an update then they dont update at all or say …

  93. Sadly, hospice service added to the stress of my husband’s death. The individual nurses and health aides were excellent – but the administrators did not provide adequate staff. We were alone for hours at the end. It was terrifying. They …

  94. If I could give this rating ZERO stars, I would! The ER is an absolute joke! I went in early December 2018. Not only did the triage nurse act as if there were nothing wrong with me, but then sent me back into the waiting room for THREE …

  95. The staff at the emergency induction department showed appallingly megar amounts of hospotality. They were rude and practiced diplorable amounts empathy. They forced me to answer a menagirie of irrelevant questions as I crawled on the …

  96. I walked into the emergency room July 2019 a tall African American woman with at the time purple hair. I was in severe pain that radiated throughout my neck on the right side and down my back. My pain was so severe and intense I could not …

  97. My 86 year old mother recently spent a week. I thought her care was excellent, the nursing staff, aides and Dr. Goldberg attentive to her needs. A special shout out to Kimberly from the housekeeping staff (2nd floor). My mother managed to …

  98. Excellent Place now that U-Penn took over, was @ the ER 2X unfortunately in the past 3 month once for myself & the other w/ my 91 yr old Dad. the ER doc was running around like crazy & recommended a specialist for his nose which didn’t stop …

  99. I was an in house patient only once @the new facility, but my experience was tops, admitted due to heart and lung issues. There just a week, but and the staff was great, even the kitchen personnel couldn’t do enough. I have been an …

  100. Lack of compassionate care in the ER, ER staff ignored patient in severe pain while chatting away casually. “Missed” a kidney stone on a scan and released without pain medication. Urology resident presented with inadequate communication, …

  101. horrible! i felt like a complete and total animal. i felt trapped and they pumped me up with so much medicine that i became manic and they blamed it on me. told me it was my fault. and now they are trying to send me to a 2.9 abusive outpatient program. i hate the systems. they are not built for people like me.

  102. Went to the ER of the hospital today. Staff was quick. Dr Portale very professional and efficient and they gave me all the medicine and support needed. I stayed several hours there to check the evolution of my physical state and the doctor was coming regularly to see me and being reassuring . It was very appreciated!

  103. ER intake was rude from the start, then staff would not allow anyone to stay to give history. Patient was confused and unable to give info at the time. A beautiful new hospital however will NEVER go back.

  104. The clinical and administrative staff at the Medical Arts Surgical Pavilion are compassionate, caring, efficient and professional. The facility is modern and clean. Absolutely no complaints. (Thanks much Carroll, Dawn, Matt & Chris)

  105. At first I avoided going here because it had bad reviews and was going to Monmouth Medical Care an hour away we’ll decided to try this place this time. It’s not bad. But for something like swimmers ear. It’s loud and noisy now you expect in …

  106. Billing at this hospital is a nightmare and this is just my latest example. After establishing a payment plan for our balance, we had been paying the payment plan without any bills in hand. After missing a payment (again no bill in hand), …

  107. I truly understand why this health care system rates a 3 Star. Having Rita at the front truly makes a negative impact as the first person we see to greet us. I am witnessing the Registrar Rita just told a patient who was already seen and …

  108. ER visit 06/01/2020: I have to give thanks where it is due. Despite feeling terribly ill I will be honest reading the horrible reviews of this place almost made me suffer and drive 30 minutes to St. Peters hospital in New Brunswick. However …

  109. My review is strictly related to a recent ER intake experience. I should have called an ambulance to facilitate our intake as the desk showed no concern or urgency in dealing with any of us and slowly worked through the queue single finger …

  110. Terrible. Doctor did not do anything for me. He kept disappearing. I have never been in so much pain and the solution the doctor suggested was to go home and deal with it. Absolutely insane. Wasted money to get no help. Unbelievable.

  111. Urologist stated I did not have kidney stones after ultrasound. I insisted he was wrong. He had me urinate in a strainer and 4 stones came out. Bleeding profusely and pain was terrible. Sent me home with BP 182/167. I do not have high BP …

  112. I gave birth to my first child here. It was amazing experience. All nurses were extremely helpful, polite, nice. They were always around me and child. They express so much love and care. All procedure with baby were so gently and careful. …

  113. Terrible experience at the ER department. They are slower than a regular doctor’s office visit. They admit you quickly, however once you are inside, they make you wait for everything. My 3 year old daughter had a fever and they did strep …

  114. I used to think that this is a great hospital however it all changed when I had to take my 18m daughter to the ER. My daughter was badly hurt with visible wounds and this is what happened – …

  115. This is a great place when you are very sick or in trouble. Busy, yes, but staffed by top people-nurses and doctors!
    After taking my wife in one Sunday she spent a very long time in the ER but it …

  116. Wow am I disappointed in the new hospital. Penn bought Princeton and they’ve now turned the hospital into a Ponzi scheme. I had to have emergency surgery and went through emergency room. Get that you charge for that. But apparently now …

  117. One of the receptionist at the ER is so incredible rude. For people in medical their bedsides manners is disgusting. The representative would not even let me finish ny question before mentioned if i come in an ER doctor will see me and hung up.

  118. Been here with my husband since around midnight it is now 3:16pm. He was suffering sever stomach pain. After some test around 3am we were told he needed surgery for his appendix to be removed. We were told surgery would be around early …

  119. We experienced excellent care by skilled nursing staff and physicians! My son was recently in for 5 days and then back in for 3 days with two surgeries. I was especially impressed by the all-RN staff on both the CCU and the Pediatric …

  120. Family member has been inpatient 11 days. Had to complain to patient advocate to get proper medical care. Initially her physician said the hospital was too dangerous and tried to send her home, though she could not walk. The problem, an …

  121. My review is for the Medical Arts Pavilion where I had out patient surgery. Gina who checked me in was caring and efficient. My nurse that took me back and prepped me Carol was also caring and a sweetheart. I appreciate all your caring staff.

  122. My wife delivered both of our children here. The labor and delivery units as well as the mother and baby unit teams are incredible! Attentive, knowledgeable, and passionate about what they do. Shout out to everyone that works on the 6th floor. We are super grateful for all of you!

  123. I had an appointment for the plastic surgeon. I was referred by my physician. I arrived at the location i was told. I get in there and i advise im here for the plastic surgeon. Nobody there knew they are located on the 3rd floor. I got …

  124. The Critical Care Unit/CCU team took excellent care of my father while he was there for Covid-19 pneumonia the last few months (mid-April 2020 to mid-May 2020). When he was first admitted to the ER, the ER nurse I spoke with (Tracy) was …

  125. Been asking for a patients medical records for over a month now and still haven’t received it. The office hours are terrible and doctors are mediocre. ICU nurses were terrible as well. The ER doctors were great though. But the building is …

  126. Reasoning for why i rated two stars, i came to this emergency room today via ambulance complaining that i was short of breath felt light headed, chest pain and back pains. Previously had a pulmonary embolism in November and am taking blood …

  127. I have been trying to get an MRI appointment for a week. I keep being told that the man in charge of doing this is either not responding to requests, has all my information but hasn’t replied, isn’t in today—and so it goes. I am in …

  128. Patients requiring urgent care, come to this ER to wait an exorbitantly long time to be seen. In for a perforated appendix, I wasn’t operated on, for 30 hours after being admitted, as no surgeon was available. I have spoken to many who have …

  129. During my recent visit to the ER for an open wound, I got the prescription for antibiotics, that’s all. Not one nurse or doctor came near take a look at it and make me feel better.

  130. My daughter has had three extended stays at this hospital in the past 8 months. We have filed formal complaints in February and again in October about a nurse Melissa who seems to be a sociopath. She has withheld pain medication as my …

  131. I brought my child to the emergency room 09/08/20 because he was having problems breathing and his heart rate was abnormal. His vitals were taken 20 minutes after we got there, we were told it would be about another 20 minutes before being …

  132. My mother (age over 80) had a significant, delicate surgery on an outpatient basis this past week at Princeton Medical Center’s main hospital. (That’s the big building with all the glass and the little lake with fountains in front, on the …

  133. ER Visit – 07/11/20. My daughter had a bone fracture at 3 different places in her arm. We checked into the ER at Princeton and the triage nurse told us to wait for the doctor to see her. Nobody saw her for the next 3 hours. She was in pain …

  134. HOPE THE HOSPITAL ADMINISTRATORS TERMINATE ICU NURSE GALIT. SHE HAS ZERO COMPASSION WHICH IS THE #1 QUALITY YOU LOOK FOR IN A NURSE. I drove over an hour to visit my brother on Sunday 8/1/2021… He was in the ICU after suffering from a …

  135. I would not recommend Penn Medicine for primary care if you need referrals. There seems to be only one person designated to do referrals, and I have put in 5 or 6 requests and spoke with other team members with no luck. It’s been 6 months….

  136. We had a fantastic experience at Penn Medical in Feb. 2021 delivering our first child. The nursing staff were attentive, informative and helpful throughout the entire process. The hospital staff were friendly and helped us with whatever we …

  137. My wife was a nurse there many years. This is her latest experience. She was rushed there by ambulance. After incomplete care, she was discharged to rehab at Merwick. They botched her cate, and she was returned to Princeton. After 10 more …

  138. Worst hospital with worst staff. I had a c- section at this hospital. The nurses are one of its kind. They are the worst except for 1 nurse. Being a new mom and having a small baby in the room is not easy. They were not caring . Overall was …

  139. I had a patellofemoral replacement in 8/2020. It was a wonderful experience from start to finish! The nursing staff was compassionate and beyond caring!! Their pain management was absolutely amazing and this was the best medical experience …

  140. My 84 year old mother was scheduled for a biopsy yesterday. She is hospitalized currently with complications and the staff on the 5th floor and the pulmonology division did an excellent job in stabilizing her. …

  141. Terrible. My son was treated and trying to take care of bills. Im told, we have to stay within the guidelines. I ask, whos guidelines? The answer is Penn Medical. So much for financial assistance. A medical practice can not make up …

  142. This review is for the Acute rehabilitation center, the third floor Telemetry unit and the fourth floor medical unit. I have never dealt with a hospital that works so cohesively. Both with the medical professionals within the facility and …

  143. Very disenchanted, take my 8-month-old baby because he was sick crying quite uncomfortable and the doctor who checked him according to did not find anything and sent him home like that and the baby continued the same or worse, when the next …

  144. Deliverd a healthy baby boy for our family. Nurses kept checking in on patient, were professional and kind. And free food service (taste great) provided to patient and 1 guest. I highly recommend

  145. Grossly unprofessional and inconsiderate from both nurses and physicians in person and over the phone. Have had to deal with physicians not “believing” the urgency or nature of someone’s DIAGNOSED condition, as well as a virtually …

  146. After being told by Insurance verification team, on a voicemail that I still have, that all I would owe for my office visit is a $45 copay, received a bill for hundreds more than that. …

  147. I wish the charge nurse was more nice to me and my fiancé when my friend is there sick. She was rude to us in front of them.. i don’t how people can be like that when I’m visiting a sick friend… very sad… but nice hospital. It’s clean .

  148. Penn Med is a clean, beautiful facility and they keep it sanitized.  It’s Surgical center for joint replacement has excellent professional Orthopedic doctors with compation and good bedside manners.  However, Penn Med’s Joint Surgical …

  149. OK my wife needs to do an ultrasound exam. First time we came in without knowing that we should have fasted, so the procedure started but had to be terminated. Britney was really nice to help us to reschedule. A week later we came in, …

  150. I recently had hip replacement surgery here as my surgeon has his office in the Medical Arts Pavilion.
    In any case, I had to have Pre Admission Testing done a week before and I must …

  151. Brought my daughter in for psychiatric reasons. Was obviously very anxious and distressed, probably came across as angry, but that’s just because (foreshadowing alert!) I’m profoundly Deaf, and I use my hands to talk, so when I get agitated …

  152. My father was admitted in this hospital. Please don’t be deceived. Even though the hospital is beautiful, the medical team was a joke. Unnecessary tests were taken daily on my father and there was no proper consent or communication to …

  153. My father has been getting care on the rehab floor and although I’ve seen many reviews, the nurses have been so nice to all of us so far. We had a huge problem with how rude and unprofessional staff was at capital health, so we are so relieved my father is getting the care and treatment he deserves. Super grateful.

  154. The ER nurse was not attentive to my daughter’s needs and passed her arm pain off as a non urgent matter. My daughter ended up being hospitalized because I had to press the issue and speak up for her as she started begging me to help her …

  155. I am from India and as a visitor came here on 5/12/21 and on 30/01/22 sleep and fall on black ice while lifted right leg to enter my daughter’s car. My left leg broken and my daughter immediately taken me to Penn Medicine Princeton Health …

  156. They have no nursery (everything including bathing the baby was done in my room). My room was like a public area: mandatory cleanings (even if I tell them I just want to rest no need to clean my room), vital checkups (for baby and mom and …

  157. I took my daughter to the ER due to a stomach virus this week. The ER pediatrician and male nurse were just amazing!! They were both compassionate and empathetic towards my 7yo daughter.

  158. Worst ER experience this morning (normally the front desk is kind) the person who was covering 4AM-430AM was horrendous for working a Crucial position in the hospital – the ER front desk- I walk in my son whose not even two had trouble …

  159. This review is for the ER experience that I had last month. If you are in a serious condition, please don’t go to their ER and waste your time. Starting from the receptionist, nobody really cares about whether you are in a lot of pain or …

  160. I had an amazing experience at Penn med for an outpatient surgery at the medical arts pavilion. the nurses and staff were so caring and I felt like I was in good hands before and after the surgery. it was so quick and efficient, I was home …

  161. Fraudulent charges for procedures that never happened. Doctor Becker is a scammer and a dismissive individual who doesn’t see people as patients rather as walking banks. Save your $400 for the first visit and go someplace else.

  162. My family had visited the ER many times for various serious conditions. They flew me to Philadelphia’s main UPenn hospital for life-threatening illness. The Penn Medicine system is fantastic.

  163. I have NEVER been to such a disorganized, poorly run hospital in my life. This is my second visit to Penn Medicine Princeton hospital emergency room.
    My 90+ year old father and I were subjected to 9 hours of wait time and he still …

  164. I delivered my baby today.,Exceptional care in the maternity department.
    I want to express my gratitude to all nurses and doctors from maternity department. They are incredible people and exceptional professionals working on the …

  165. The hospital is full of crooks. We sat in the ER for 4 hours for them to tell us they can’t do anything and completely ignored the cause of our visit. Then instead of atleast treating the pain that we came in for, they give us an ultimatum …

  166. This Occupational Health Clinic is by far the best in the industry. Their attention to all aspects of the experience is nothing short of perfection. From working with Customer Relations experts to set up services that are right for me and …

  167. Terrible wait times here. Had to come for a suspected heart problem following a COVID infection, waited 4 hours to be seen. However I do want to point out that after I saw the doctor the chest x ray and EKG was done very quickly and with very swift feedback as well.

  168. Horrible experience. Was there for 4 days and couldn’t take it anymore. They gave NOTHING Tylenol for some of the most excruciating pain I’ve ever felt. Didn’t give me my regular daily medication and I had to dress n bring my own medicine …

  169. Before I get into this review, I would like to note to everyone commenting on Albert Einstein’s death that he did not die at this current hospital- rather, Princeton HealthCare System’s hospital in downtown Princeton which is now apartments …

  170. Went to the ER late one night recently. Sat for 2 hours then left. Extremely overcrowded, potential patients and family members all in crowded room, hard to space apart since it was so crowded. Front desk clerk was helpful, security guard …

  171. This hospital emergency room is not equipped whatsoever. Nurses do not visit the patients. there are not enough doctors to handle the caseload and the surgical team takes hours if not days to formulate an opinion whether to go through with …

  172. Outstanding experience at ambulatory surgery: Needed outpatient surgery/scope and this was my first experience at the Ambulatory Surgery center in the Medical Arts Pavilion. From the check-in to the prep nurses, anesthesiologist. the …

  173. I can honestly say this was the best experience I’ve ever had in a hospital. This was my first ever surgery, and I was incredibly nervous. The nurses were incredibly attentive and made sure I was comfortable, both physically and …

  174. second baby here , great staff at the labor and delivery unit. Love the nurse and cnas. They work well together to make your experiences unique and comfortable

  175. Came here when I was having a fever of 104 and waited hours for no treatment whatsoever. They didn’t offer IV fluids or anything to help. Ran no tests at all and just said they don’t do anything here at the hospital. This place is a joke. Worst hospital I’ve ever been to

  176. Made me pay $250 copay day of hip replacement without notice and would not do surgery without it. Post op placed in chair for hour and 1/2 while machine to monitor my vitals alarmed “no respiratory rate” for same time . Had my call light …

  177. this is a bad facility to get treated at, they worry more about your payment rather than what is wrong with you, was in the ER for 3 hours for abdominal pain, maybe had actual interactions with nurses for 20 minutes, spoke to maybe 5 …

  178. I recently had a problem and a concern that I needed resolved before scheduling a procedure at Penn Medicine. I was referred to Lakesha Wallace the Patient Advocate Manager. After discussing my problem with Lakesha , she immediately …

  179. One of the best hospitals in N.J! I wish to thank Dr.Reagan Tudor and all Doctors and Nurses who provided help to my husband Ed! I am also very grateful to the social worker Ms.Gowri who was extremely helpful in every way!!! Thank you, thank you all !

  180. My experience began so nicely until my time with pre op nurse. I felt like I was in a class with a really bad teacher. She was very condescending, not compassionate or understanding. She was horrible. If she was like this with me, she is most likely like this with other patients for pre op testing. I left feeling really stupid.

  181. I needed a blood draw for my daughter for a specialized test, where I needed to mail a sample to California for analysis. The lab refused to take the blood draw as they state there is a liability in this request. What the hospital is …

  182. I had a really bad experience as well. was left waiting for a doctor to come for 2 days, but never arrived, they were just milking the insurance and my pocket. I left against their advice, could not take it anymore. …

  183. I’m ashamed that we brought my grandma to this hospital. She was brought over after having a heart attack, and during surgery, the doctor shared that the blood clots shot up to her brain, causing strokes. She could have returned to us after …

  184. The er dr was so unprofessional. He had no empathy or compassion for what I was going through as a patient when I was their. He made me feel as if I was wasting his time. He thought I was making myself sick. I went to another facility …

  185. Horrendous experience at this facility. Facility looks big and new but ER is understaffed – I had taken My father when he had a stroke and the staff couldn’t even detect it!! Next day I took him to JFK medical center when his condition …

  186. I’ve had two outpatient procedures done at Penn Med in Plainsboro, and I couldn’t be more pleased. Every staff member I’ve interacted with at the Distler Center for Ambulatory Surgery has been phenomenal, from the receptionists to the …

  187. Do yourself a favor and drive to RWJ or Capital. The doctors have no time to talk to you. There is no urgency of care in this hospital. There is a doctor in the emergency room who walks around condescending emergency room clients. Just …

  188. I recently had breast surgery at Penn Medicine Princeton Medical Center. It was a positive experience from start to finish. The facility was beautiful and spotless. The staff that greeted me and checked me in were friendly and efficient. …

  189. Last week I had an outpatient surgical procedure here. It was the best hospital experience I have had. Had a migraine when I arrived. My pre op nurse could not have been more caring. She turned off lights and asked my Dr. If I could be given pre op medicine to help. Every staff member was outstanding. 10/10.

  190. I had an excellent experience here for my elective surgery. My anesthesiologist and pre/post op nurses and care team were so kind and caring. I had a very positive experience here. Dare I say, I would not mind an elective or non-elective surgery here again.

  191. I needed to stay in this hospital 4 times for various reasons (2 childbirths and 2 surgeries). We picked it because of the big name and the proximity to our home. Each time, I got less and less impressed with the quality of their …

  192. The nurses are great but doctor and food services are horrible. Haven’t eaten in over 24 hours even though food is ordered (never shows) and haven’t seen doctor in over 6 hours, and nurses won’t tell any details. I understand they’re busy …

  193. My elderly mother has fallen 3 times in five years, and Penn Medicine in Princeton always take good care of her during her 3-6 day stays. She likes the staff and even the food. In fact, my mom prefers Penn Medicine to that of the several skilled nursing facilities she has been in after her stay at this hospital.

  194. Penn Medicine Princeton is an incredibly awesome hospital. The L&D and Postpartum nurses were some of the best, not just nurses, but people I’ve ever met. They tended to my pregnant wife’s every need. They were sweet, caring, and all around …

  195. I’m not sure why this hospital has so many bad reviews. I will tell you they are miracle workers especially with children. My 3 year old son was neglected by the doctors at capital health. Sent home way to early with low oxygen levels and …

  196. This review is for the surgical unit. I just had my mastectomy with breast reconstruction and every single person I dealt with was lovely. I wish I could remember all of their names, but particularly nurses Karen and Patty took great care …

  197. We came here for our daughter’s birth and were extremely impressed by our whole experience. All the staff we interacted with were models of competence and kindness. We felt in good hands, and well cared for through our entire stay. The …

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Location

1 Plainsboro Rd, Plainsboro, NJ 08536

Princeton Healthcare System – Hospital Bill reviews