Why choose Prism as your Home Medical Supply Specialist? We are a seamless home delivery service provider of compression, wound care, … See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 6PM |
| Tuesday | 9AM to 6PM |
| Wednesday | 9AM to 6PM |
| Thursday | 9AM to 6PM |
| Friday | 9AM to 6PM |
112 Church St Ste 101, Elkin, NC 28621
Very nice and helpful got my supplies overnight
Prices, unsure? Service has been great.
worst possible supplier have ever experienced
Always super friendly individuals. Very pleased with my service.
The customer service is wonderful and the shipping and FAST!!
Always great people on phone and quick shipping. Outstanding vender
I’m a new customer to this company but I must say I’m not at all happy with the communication of receiving my correct product I was in need of a certain type of wound dressing and the first time I told them and what I received was incorrect …
Always get what is ordered unless Insurance want pay then I can order it and pay out of pocket a lot less than drugstores and Walmart
Customers and Providers requests routinely IGNORED customer service dept. talks sweet tales but can’t communicate with warehouse floor! This is an old school, iron age assembly line outfit which prefers to do what they’re familiar with …
We have been using Prism for some patients over the last year. Our experience and our patients experience has been very negative. Prism has been very unreliable and just a headache to deal with. I will not be recommending them in the future.
They are kind and always very helpful to us, also we alway get the supplies within a day if the order is place before 4PM.
Worst medical supply company in America. I have yet to get a supply yet. 3 weeks now…you have to do the work for them too. Sorry, lazy people that work for them.
I have had no problems with receiving orders my Dr. sends for my needs. They arrive fast and accurate. Thank you
Absolutely the best!! We placed an order and something was missing. They made it right immediately and that says a lot about a company. Overall A+ customer service.
This company has definitely gone down hill , avoid at all cost
These people were so helpful and worked with me and my doctor for all the supplies I needed after a having an operation on my leg. Having supplies delivered to my door took so much pressure off. I would recommend this company to anyone needing these supplies. Thank you for helping me get thru Avery tough time
Every time I’ve ordered or called them customer service has been the best I’ve experienced. The orders have shipped to me monthly for a year and a half. Never once was it wrong.
This is the most inconsiderate business. This is a small town and the employee take up most of the parking on the street because they are to sorry and lazy to park in they’re parking lot. The parking lot is in the back of the business and …
They can’t seem to tell me how much anything is. They also dropped the ball on supplies I needed before I left the country. I didn’t have them before I left although they promised next day delivery. They also told me I was getting a discount but they were charging my insurance a different price! Really?
Nice and friendly on the phone, slow to return calls. Their prices are absolutely horrific. Wanted $9.99 for a single dressing. Same dressings on Amazon, $19.99 for a box of 10. A roll of medical tape from Prism, $12. Exactly the same tape on Amazon, 2 rolls for $13. Rip off company I am sorry
Good products, POOR, POOR SERVICE
Every month it takes multiple calls to get your needed monthly supplies. 3 stars for products, 1 products star service. …
They were so helpful to me on the phone with my particular issue with my compression hose. They do not deal with the length of hose I must use but we’re very helpful in listening to my problem and giving me a number where I could get help. …
Absolute garbage medical supply company. Prism Medical is always changing their story when I call about what supplies I can order, how much, & when I can order them. Then they try to get me to pay out of pocket for supplies, even though my …
I’m certain PRISM is rolling in dough and could care less about our complaints. PRISM lied about my order on the 3rd, I reordered on the 7th, PRISM lied again about supply delivery by the 8th. Still waiting on my wound supplies, PRISM. Stop lying.
My experience with Prism has (so far) been very good. I use them for ostomy and wound supplies. I usually receive my orders quickly, and the customer service is great! Very helpful and friendly. I was reluctant to use mail order, but Prism has completely changed my mind!
This company is exactly what’s wrong with the U.S. healthcare system. The product is adequate once they get your address correct on the shipping label. First they tried to bill my insurance over $850 for an order I easily replicated on …
Every time I call, the representative who helps me, is always helpful. It doesn’t matter who it is, the service is always friendly and fast! I love that I can call my order in myself and I don’t have to wait for the doctors to call for me. …
My insurance will only pay for products every 30 days. When I first started using this company, I was getting the supplies on the 17th. Now due to majority delays of their shipment, I am now up to the 4th of the next month to call my …
As a professional in the medical field I have never dealt with such ignorance and disrespect. As an RN who calls companies all the time to order supplies for my patients, this company is by far the absolute worse and I will be passing this …
My wound clinic ordered compression garments for me. It took from a Monday to the next Monday before they started to work on the order. Wound clinic said they would arrive in a couple of days. They lied to me telling me that my insurance …
My order finally they got on Friday afternoon that was done on Wednesday. Then was told I’d get my order the next day. That was this Saturday. And guess what No Order‼️ It’s unfortunate for me that their word or diligence is baseless‼️😠😡😠 …
Received a call from Lily. She is from account management. She is the sweetest, my doctor ordered medical supplies for my post surgery wound and she called me to explain about the process of getting the supplies delivered. Many questions were asked, she was extremely patient. It was nice talking to her.
Sorry! On the phone with them for over month said they had my supplies in stock,waiting for prescription from surgeon. Now they say they don’t accept my insurance (Cigna) because of my condition!! Now I’m home without supplies!!