ProHealth Advanced Imaging Institute Prohealth Advanced Imaging is dedicated to providing high quality patient care in Southern … See more
Read More| Friday | 7:30AM to 10:45PM |
| Saturday | 9AM to 6PM |
| Sunday | 9AM to 6PM |
| Monday | 7:30AM to 10:45PM |
| Tuesday | 7:30AM to 10:45PM |
| Wednesday | 7:30AM to 10:45PM |
| Thursday | 7:30AM to 10:45PM |
10767 Riverside Dr, North Hollywood, CA 91602
This clown show had me waiting in a dressing room for 30 minutes only for me to find out the X-ray machine isn’t even working. Utterly disrespectful of people’s time. How long exactly were they going to make me sit in a dressing room without telling me the equipment doesn’t work? Not serious or professional at all.
Nice people
There always running late!😠 …
Very nice people who care and are gentle! Guy McAdam
I get all my images done here. The staff is fantastic
I TRY TO MAKE AN APPOINTMENT, THE PUT ME ON HOLD MORE THAN 45 MINUTES ,I TRY THIER WEBSITE I COULDN’T FIND OUT,the hours nothing
They did the same exact thing to me twice. Never received the bill, claimed they had the wrong address, never received the new bill, then sent it to collections……they did this twice
Total ineptitude, no common sense; don’t waste your time here.
Very bad service who ever answers phones is rude and they hang up bad customer service disappointed
I have had many MRIs and xrays done at ProHealth. Staff has always been professional and helpful. Once I wasn’t feeling well enough for the MRI and they easily rescheduled me for the open MRI. I went to another facility once and was not at all pleased. Whenever i need copies of reports or cds they prepare them asap.
I waited 60 minutes, was told it would be another half hour and left without getting an X-ray since this is the most unprofessional place I have been. They don’t take appointments which is so unnecessary and arrogant. Our medical system is …
I was referred to this location to get an MRI since I’m claustrophobic and I couldn’t do it with the machines they have at the hospital.I made sure I let the team know over the phone that the reason I was going with them is because I was …
Went here 2 months ago. A month later they called me because the billing department had the wrong address for me. I gave them my correct address so they could send me a bill. Never received a bill from them, but instead they gave that information to a collection agency. Thanks!
What’s the purpose of an appointment? They ask you to arrive 15 mins early and I have been sitting here waiting over an hour now …
if I had an option to leave no starts I would. they gave the wrong image twice and we were going into surgery with the wrong MRI and the only reason we caught it is because I was skeptical and did more research. I picked up the CD the …
As I see has happened to other people commenting here, they sent me to collections without ever billing me. I called & paid. Now months later I get another collection letter without ever being billed AGAIN. FOR THE SAME PROCEDURE AS THE …
I called yesterday to schedule an MRI and office manager Laura handles it less than 24 hours! Amazing service!
Disappointed honestly because I applied online for a job position that was open and I got a call for an interview today and I come in, I give them my resume and they give me papers to fill out, I did. I receive an email but I ignore it, I …
Got my right shoulder MRI’ed with ProHealth today…had my left one last year.
Super convenient, free valet parking right in their lot. …
The imaging work they provided was actually fine. More disappointing was the fact that they turned me over to a collections agency without every having attempted to collect the debt directly from me. They never informed me personally that I …
I’m not sure why this place is rated so low because I had a great experience here. I was easily able to schedule my appointment. When I arrived it took only 10 minutes of waiting before they took me in for my scan. I requested a CD for my …
I’ve had a few MRIs here. Once technician Johnny knew I was claustrophobic and nervous, he went out of his way throughout procedures to ensure I was comfortable. Great experience thanks to him
I called to verify an appointment but nobody is answering. Was on hold with background music for over 30 mins. NO ANSWER!!!
After ample time and over 45 minutes on hold my report was ‘still’ not ready though I had been told the radiologist was working on it. The doctor’s office called and no response. Their call center is a joke as they just read a script and repeat the same things. I DO NOT recommend them at all.
Excellent response and problem solving from Laura helping us really to get authorization from the insurance company and making the case on our behalf and updating us on a regular basis with the developments. Really appreciated. It is rare …
DO NOT come to this place especially without an appointment. I waited two and a half hours to be seen for all of five minutes. You’re taken from waiting in the lobby to wait in another room before your exam. Wait staff and technicians are …
First: as far as I know, the actual work done was fine. I say “as far as I know” because my Dr has not received the results yet.
A poorly run facility. Waited over an hour, watched numerous people check in, be …
Terribly managed facility. Told to arrive at 12:15 for a 12:30 appointment. Then told it will be a 45 minute wait after arriving. What’s the purpose of making an appointment? This has happened twice at separate locations. Why treat patients like this? Why waste so much of our time? Awful.
My appt was at 8:30am I came running in 5 min bfr. They sat me took my ID and handed me a few pages of paperwork to fill out. They called me in at 8:45 am even though I was not done I was able to finish it afterwards from the beginning all …
The staff is rude and untrustworthy. Multiple staff members claimed I’ll have my CT scan results by the time of my doctors appointment and when I called that morning they claimed they can’t do anything about it. I would’ve never gone there …
This place always been good to me. They are very flexible with appointments, the only place that will take you in at 10pm on a Friday.
DO NOT use their service…
My appointment was 7:30 pm at DTLA. I arrived around 7ish. There was no one and I waited til someone came in. She ( I don’t know her name- front desk lady) …
I would avoid this place at all costs. Their staff, top to bottom, is filled with folks who contribute nothing to society. I wish nothing but the worst for this organization as that’s what they deserve. …