Horrible place 2 hour waiting other people came in went straight back this place is a joke and I’m a new patient..terrible place can get better service at er
We waited more than an hour and people that came after us many were already called in. When I asked if they forgot about us, the lady in front has bad manner. Terrible service. If you can avoid, don’t come here. Terrible service ever!!!
All these people need to stop acting like impatient babies because procare is a good clinic . I’ve been going there for 15 years and I love my doctor’s
Doctor and medical didn’t wash hands before exam. Medical assistant came in the room with gloves on, didn’t wash her hands and did treatments. No one introduced themselevs either.
Good place if you come early or make ur appt for a early time by it serving mostly low income it’s usually crowded everybody wants to sleep in and come after 10am than complain, but overall it has good doctors
So unorganized and rude.Terrible customer service.Office manager doesn’t care about the appointment line & insurance verifers SHOULD KNOW OR BE KNOWLEDGABLE IN WHAT INSURANCE THE PHYSICIAN’s TAKES…..NOT GIVE CUSTOMERS BS EXCUSE ” That the center is in ANOTHER COUNTRY ” REALLY !!!!!!
I love it here atthis clinic everyone is friendly and he took the time to help me which was great he is my family physician and i have been knowing him and most of the nurses since i was 7 i love them all i always have great experiences here
We need to believe in google reviews, otherwise you will ended up in writing a review and giving the same ratings as what others did.. Lessons learned! …
Nephews appts. One at 11am and the other is at 1130am we checked in at 10:55am and now it’s 12:02 And ain’t no one called them and it’s not for a checkup it’s just for shots one get hpv and flu, and the other just flu wow seriously disappointed right now seriously thinking bout changing there doctor’s office crazy right
Worst doctor’s office I’ve ever been to. SLOW, GHETTO, DOES NOT HONOR APPOINTMENTS.l wish l could give them less than 1 🌟 but wouldn’t let me. Last time here. …
Due to the covid 19 crisis / pandemic family memebers are not allowed to acompany family into apppointments. When I called to complain and give my opion as how I felt it was wrong the Supervisor Christine used HIPPa as an excuse when …
So I work for a daycare and called to request some of our students medical records. I spoke to a gentlemen on the phone that hung up in my face multiple times, 6x to be exact. When I asked to speak to his supervisor he didn’t get his …
The 5 stars go to my physician I see, Kelley. She’s such a kind soul and makes you feel comfortable and like you can talk to her about anything. I’ll continue to go to her. It can get busy after noon, but that’s anywhere 🤷🏾♀️ …
Avoid this place! Overall experience was very bad and appointments were late a lot. Staff doesn’t take any responsibility. I had several unnecessary visits because staff hadn’t completed the paper work even though they promised to do it …
When I started off going here they was extremely helpful and caring. My primary care doctor was prescribing me all my medication without me seeing a specialist now the nurse practitioner I see now wants to send me to specialist which I …
A GREAT PLACE TO WASTE YOUR TIME
I don’t blame the doctors at all. They are quite busy going from room to room. But…the staffs! Oh lord, show them mercy! It’s been a year now and every visits …
Tried to call multiple times about billing issues due to a mistake on their part. Each time I called I was put on hold for over an hour until eventually they just hung up. This place is a scam. Save yourself the hassle and do not go here.
Very unprofessional very unorganized I had an appointment to get a vacation at 9:30 AM I didn’t leave until about 11:20 AM. Literally all I needed was a tetanus vaccination (one shot) And I waited and waited when I finally got into the …
Bad customer service. I called them couple of times regarding a billing issue (due to a lab test at Labcorp prescribed by one of the physicians in the clinic) and I was simply trying to request a code review, so the cost would be covered by …
If I could give them a zero I would. They refuse to send over medical preauth to Dr Kahn and St Francis hospital. I made appointments met with NP asked to send clearance. They fail to. After attempt after attempt they have not sent it. …
On 01/10/2022
I don’t know how your system work but I have had rescheduled my appointment due uninstructed procedure by the receptionist my appointment was recommended by the …
I went there for immigration physical examination (Form I-693) with Dr. Nwilati. The place is not very clean nor dirty. I would say it meets the minimum requirements in that department. Nothing fancy. There’s a parking lot which is very …
The physician assistant and front desk staff were professional and good. The process for getting results back was confusing – I never received a phone call or any indication, and I had to call them to ask for my results. I was sent a link …
Horrible customer service
Professional doctors and staff members
Lack of communication through call.
The staff treat you with respect
Very good doctors
Worst place to go, will have you waiting for hours
Doctor gave me the wrong medicine n I had a car accident
Unsanitary exam room, unorganized and questionably professional office staff.
Love them so much 💕 …
Great place friendly workers and doctors
VERY UNPROFESSIONAL have you waiting 2hours after yo appointment time ridiculous
WAITED ON HOLD FOR 17 MIN FOR A FAX NUMBER AND GOT THE MOST RUDE PSR!
APP WAS AT 4 BEEN HERE SINCE 3:45 NOW ITS 5:07 N STILL HAVENT SEEN THE DOCTOR
Very good place to go see a doctor
Super friendly staff, very professional dr.
Will recommend to all my friends
Very ghetto, never fax over paperwork or results over to my specialist I waited 4 months for them to fax paperwork. Very very very ghetto
They got me too different appointments fast
Horrible place 2 hour waiting other people came in went straight back this place is a joke and I’m a new patient..terrible place can get better service at er
All staff are wonderfull.they are taking good safety measure in this pandemic I highly recommended.
Unfriendly and inefficient staff, both medical and administrative. Horrible wait times, as well as out of date facilities and care management.
Kal and India helped great service
We waited more than an hour and people that came after us many were already called in. When I asked if they forgot about us, the lady in front has bad manner. Terrible service. If you can avoid, don’t come here. Terrible service ever!!!
This is the most slowest doctor office EVER! They’ll have you waiting more then a hour for your appointment.
All these people need to stop acting like impatient babies because procare is a good clinic . I’ve been going there for 15 years and I love my doctor’s
I’ve been with the same doctor in this office for years now and staying there cause of the service, love and attitudes the staff has….
Doctor and medical didn’t wash hands before exam. Medical assistant came in the room with gloves on, didn’t wash her hands and did treatments. No one introduced themselevs either.
Tosses records after 2-3 years, and it’s a massive pain to get your hands on your information even if it does exist. Not recommended.
Good place if you come early or make ur appt for a early time by it serving mostly low income it’s usually crowded everybody wants to sleep in and come after 10am than complain, but overall it has good doctors
So unorganized and rude.Terrible customer service.Office manager doesn’t care about the appointment line & insurance verifers SHOULD KNOW OR BE KNOWLEDGABLE IN WHAT INSURANCE THE PHYSICIAN’s TAKES…..NOT GIVE CUSTOMERS BS EXCUSE ” That the center is in ANOTHER COUNTRY ” REALLY !!!!!!
I’ve never had a bad time here. Everyone is diligent and really nice. Highly recommended!!
I love it here atthis clinic everyone is friendly and he took the time to help me which was great he is my family physician and i have been knowing him and most of the nurses since i was 7 i love them all i always have great experiences here
We need to believe in google reviews, otherwise you will ended up in writing a review and giving the same ratings as what others did.. Lessons learned! …
Spent a total of 45 minutes and got transferred at least 10 times to get some basic information. Worst clinic I have ever worked with.
Nephews appts. One at 11am and the other is at 1130am we checked in at 10:55am and now it’s 12:02 And ain’t no one called them and it’s not for a checkup it’s just for shots one get hpv and flu, and the other just flu wow seriously disappointed right now seriously thinking bout changing there doctor’s office crazy right
Worst doctor’s office I’ve ever been to. SLOW, GHETTO, DOES NOT HONOR APPOINTMENTS.l wish l could give them less than 1 🌟 but wouldn’t let me. Last time here. …
Due to the covid 19 crisis / pandemic family memebers are not allowed to acompany family into apppointments. When I called to complain and give my opion as how I felt it was wrong the Supervisor Christine used HIPPa as an excuse when …
So I work for a daycare and called to request some of our students medical records. I spoke to a gentlemen on the phone that hung up in my face multiple times, 6x to be exact. When I asked to speak to his supervisor he didn’t get his …
The 5 stars go to my physician I see, Kelley. She’s such a kind soul and makes you feel comfortable and like you can talk to her about anything. I’ll continue to go to her. It can get busy after noon, but that’s anywhere 🤷🏾♀️ …
Great service, excellent doctors.
Avoid this place! Overall experience was very bad and appointments were late a lot. Staff doesn’t take any responsibility. I had several unnecessary visits because staff hadn’t completed the paper work even though they promised to do it …
When I started off going here they was extremely helpful and caring. My primary care doctor was prescribing me all my medication without me seeing a specialist now the nurse practitioner I see now wants to send me to specialist which I …
A GREAT PLACE TO WASTE YOUR TIME
I don’t blame the doctors at all. They are quite busy going from room to room. But…the staffs! Oh lord, show them mercy! It’s been a year now and every visits …
Tried to call multiple times about billing issues due to a mistake on their part. Each time I called I was put on hold for over an hour until eventually they just hung up. This place is a scam. Save yourself the hassle and do not go here.
Very unprofessional very unorganized I had an appointment to get a vacation at 9:30 AM I didn’t leave until about 11:20 AM. Literally all I needed was a tetanus vaccination (one shot) And I waited and waited when I finally got into the …
Bad customer service. I called them couple of times regarding a billing issue (due to a lab test at Labcorp prescribed by one of the physicians in the clinic) and I was simply trying to request a code review, so the cost would be covered by …
Tried to get in on Thursday 10/6 at 5:16 PM, door says open until 6 PM Mon-Thurs. Door was locked in my face.
If I could give them a zero I would. They refuse to send over medical preauth to Dr Kahn and St Francis hospital. I made appointments met with NP asked to send clearance. They fail to. After attempt after attempt they have not sent it. …
On 01/10/2022
I don’t know how your system work but I have had rescheduled my appointment due uninstructed procedure by the receptionist my appointment was recommended by the …
I went there for immigration physical examination (Form I-693) with Dr. Nwilati. The place is not very clean nor dirty. I would say it meets the minimum requirements in that department. Nothing fancy. There’s a parking lot which is very …
The physician assistant and front desk staff were professional and good. The process for getting results back was confusing – I never received a phone call or any indication, and I had to call them to ask for my results. I was sent a link …