Terrible communication with patients. As in NONE WHATS SO EVER. The people at the office are completely incompetent. Save yourself the headache and go elsewhere.
They made me wait an hour after my original appointment schedule to be seen. They’re billing department is hard to speak to and once you speak to one of the two ladies there it’s no please for. I wouldn’t recommend this place to my family.
I was trying to set up an appointment, I had filled out their new patient paperwork, and because I was new the soonest they could see me was a week and a half later. What good is that going to do for me now?
The office staff here is the worst I have ever had to deal with. They are rude, unfriendly and love to hang up on you when you are scheduling an appointment. The scheduler is so rude and NOT helpful at all! Way to go….office….you suck!
Hey just a heads up, the office manager isn’t even a guy and there are multiple offices for multiple doctors in this “same address” there are different buildings in the same parking lot and each have different suite numbers, before you go …
I went there with chest pain they scheduled a sonogram that was a almost 2 months ago still waiting for results. If you value your health look elsewhere they just want your money
Seriously.read the reviews and use common sense. However,my personal complaints lie not with the physicians but with their staff. Unprofessional,uninviting and incapable of how to efficiently and effectively do their job.
Always been able to get in when I needed to. I’ve seen two different doctors both are excellent. Never had the problems with the front desk staff that the other reviewers mention.
If you can get them to return a phone call count yourself lucky. God forbid you need to contact a nurse. I suffered through the process of becoming a new patient to be rewarded with more stonewalling.
Awful office. They always overbill. Never even tell you that you have a credit. Misdiagnosised my pneumonia two times and then when they finally thought to give me an xray to check for it, it took them a month to let me know it was Misdiagnosised I and get the right medicine. If you value your health at all you won’t go here!
I have been a patient of Dr. Baur’s for many years. He and the Harmony staff are caring, compassionate and professional. I highly recommend this practice to anyone looking for excellence in healthcare.
This office is terrible!!!! I been going there for over 5 years and always have to going for referrals and they never sent you medicine to the pharmacy not even how little it is…just simply a thyroid medicine. All they want is money. to …
I would definitely recommend Dr. Stephens. She is a great doctor. Always friendly and patient with me. And when I ask questions, she gives me thorough information.
I spent 5 years without a doctor then did some research on several doctors offices and selected Pro Health I have been very pleased with their service and their staff and would highly recommend that you try them. I chose Bethany McQueen as my service provider and I’ve been nothing but pleased with her services.
My Husband and myself have been going to Pro Health for a number of years. Never had a problem with anyone at this office. Would 100% recommend to anyone looking for great care.
My husband and I have been going to this office for 3 years now and cannot stand the office staff. Whoever is in charge of billing and referrals are both horrible. In order to get anything you have to walk into office and demand it. As for getting a call back from your Dr or the nurse, don’t count on it happening.
This family practice is all about money, so much so that they are willing to lose lab results in order to get you to come in for an exam and charge you 94.00 to over a 100.00 dollars just for a note to give your work for your health related …
Dr. Kimberly Stein is amazing at ProHealth. She takes her time to answer all questions. She is very thorough and polite. Their office answers their phones and are all very kind.
God bless everyone 🙏 ❤ 🙌, just wanted to give a great shout out to denise at prohealth and all of the prohealth staff on such a great job that they do there and the doctors are awesome as well . They definitely help and come through when …
Worst freaking doctors office I’ve ever encountered. Of you try to call a doctor because you’re worried about your health, or have an important question, or if your pharmacy calls them to fill a prescription. You will never, ever hear from …
I would suggest Briana find a new career path. Seemingly she does not have any clue how to treat patients that have been patients for over 30+ years. Unfortunately if she continues to be the one calling patients there will come a point where no one wants to come back.
Absolutely the worst family practice I have ever encountered. Their patient manager lies, they can’t schedule an appointment with the PCM assigned. They want the patient to falsify records with the insurance provider. The physician was …
Myself and my wife have been a patient of Dr Thorne for 12 years and before we had medicare insurance and were self pay they would help us with special pricing and doing most things in house such as blood work, x- rays etc for a modest fee …
I’ve been going to this practice since I was a child. I feel comfortable here. Dr. Stein takes time to listen to my questions and gives me an educated response.
Today after a bad experience this morning, Pat the office manager took the time to call me and explained what happened. I am happy to have her help me and also made a new appointment to be seen. It was explained to me what have happened and I am pleased with the outcome. Thank you Pat!
Found this office about 15 yrs ago and have always been happy with the doctors, nurses and staff. Dr Baur in particular is a compassionate and knowledgeable physician who has always treated me with concern. An office as busy as this one is bound to be hectic at times, but what similar office is not?
Dr Kimberly Stein is always very patient and thorough. Explains in detail her diagnosis and plans for treatment.Extremely concerned for her patients well-being
Horrible communication when trying to become a new patient. Then when I finally got an appointment they tried to charge me $50 co pay for a well visit when I have 100% covered preventative care on my insurance (as mandated by Affordable …
I’ve been seeing this doctor since I was a child. So about 20 years. Before they were ever “Pro Health”. This doctors office used to be so polite, and helpful and unfortunately it’s neither of those things now. I found that my new insurance …
The office staff at this practice is offensively impolite and ill-mannered. Calling to make an appointment is easy; calling for any other reason requires a great deal of tolerance as they never answer the phone. You will be prompted to …
I am at my wits end with this practice! My husband had a telemedicine call with Dr. Stein in May. They discussed setting him up with a colonoscopy. All we needed was an “order” to be faxed to our local hospital for the procedure to be done. …
Horrible patient services. My son went in for what seemed to be strep. They never looked at his throat and didn’t even swab it!?! Right away prescribed amoxicillin twice a day. He’s been taking it for 2 weeks and is now in the ER. …
I started going here a few months back and I’m very happy with it. Office staff is always nice and handles things in a timely fashion. Dr. McQueen is fantastic and really takes the time to listen to you and genuinely cares about your health!
My son was seen by Dr. Throne and was diagnosed with an inner ear infection. 3 days after taking the prescribed antibiotics (with worsening symptoms) it was found that Dr. Thorne had grossly under-dosed my son’s prescription because staff …
One of the best places for medical care. Friendly staff, usually short wait time, good Doctors and Nurses. I and my family have been going there for more than a decade. The nonspecific negative comments are surprising. There have been a …
Best office visit I have ever had! Easy check in… short wait, and Shannon was attentive and understanding. Ordered needed tests and scheduled a follow up. So easy.
Do not go to this place if you expect genuine care and treatment. They are now like a factory just there churning out patients and pocketing the money with ZERO care for the patients health. I have been a patient with Dr. Thorne and this …
Definitely had a great experience. Dr Tony Gustitus is the one of the best ones there! 100% recommended, made me feel very comfortable and he truly hears you out
My review is in regard to my encounter with Dr. Kimberly Stein. Dr. Stein did not knock on the door, she did not introduce herself, did not ask my name or date of birth, did not make eye contact with me, did not establish consent or …
My wife has been a patient here for years. Her foot has been hurt for 7 weeks. We went to get x-rays about a week after the pain started. It took about 3 weeks to get an appointment at Prohealth to get a referral to a specialist. The only …
I was seen on my appointment time. Staff was very nice and friendly. Doctor Stein explained the results of my blood tests very well and listened to my concerns.everything was very clearly explained.
Extremely happy with the staff & doctors. Never have to wait long. They are very friendly & professional. The office is clean and comfortable. I highly recommend ProHealth Family Physicians.
Dr. Anthony Gustitus was amazing as always and the receptionist Rosa was very patient and friendly. They work hard to get me in even when it’s last minute and it’s extremely appreciated. I love this practice!
ProHealth Family Physicians has been my Medical care provider for the past 3 years. Dr. Stein (and now Anthony Gustius Jr. APRN) has healed, guided and educated myself to my best possible health. The staff is friendly, respectful and professional. If you’re seeking a family physician I recommend you give them a chance.
I had a great experience at ProHealth Family Physicians, everyone at the facility was very friendly. Dr Gustitus was very knowledgeable and took the time to explain everything to me. Would highly recommend them.
We, appreciate Dr. Stephens! She listens to my issues and concerns as a patient, and never makes me feel rushed. She is completely professional, proactive and thorough.
Nurse Sharon is the BEST. She is kind , compassionate and her friendly smile always eases the jitters. I so appreciate her approach and look forward to our interactions!!
My family and I love these doctors! After dealing with a bad pediatrician, I switch doctors and Doc. John Wilker saved my sons life by noticing a heart condition at a routine visit. I have nothing bad to say about this group of doctors.
My entire family of four were patients there and each of us had our own issues that this practice somehow could neither diagnose properly nor alleviate in any way. They misdiagnosed acid reflux and lactose intolerance in my brother and …
Dr. Stephens is a great listener, very patience and knowledgeable. The waiting for the time of my appointment was nothing. All team members were great making possible patients have a good experience.
I’m doing this review very late. But I was reminded of my struggles recently when doing a credit check. Thankfully all the needless Prohealth bills fell off. Not only did this office not file my insurance. But they sent me to collections. I …
I have been seeing Dr. Nikole Stephens since my previous doctor moved out of the area. Dr. Stephens has been helping me with several issues stemming from my cancer diagnosis a few years ago. She’s been proactive, professional, and consistently focused on my health concerns. I highly recommend Dr. Stephens!
Doctor Gustitus is very thorough and caring. Hopefully he sticks around. I have been going here for 16 years and have been through more than a few doctors as they keep leaving. The front staff could use some training in customer …
I have been going to ProHealth for 24 years. My previous doctor was Dr. Thorne. My current doctor is Dr. Stein. I like Dr. Stein. I do have a problem with your office making your patients wear the masks. As healthcare professionals, I’m …
Dr. Stephens is great! She listens to my concerns as a patient and is very competent and knowledgeable. She uses all the newest latest and greatest technology to help patients like me understand what’s going on with their medical situations.
I have been going to this doctors office for 24 years now and everyone is very nice very professional and they always seem to be able to get you in when you need to when you’re very sick. And I just spoke to Denise today she was very …
I have been with this practice for many years. Dr. Stein is my doctor and she is very kind and very approachable. Everyone from nurses and office staff are wonderful. I have never had a bad experience for the many years I have been coming to the office.
I had by far the best experience I’ve had in this area at this clinic. All of the staff were incredibly professional & kind. Especially my nurse practitioner Tony, he was great throughout the whole process. He explained everything to me & …
Dr. Stephens is the best Doctor I have ever had! She is a great listener and problem solver. The rest of the staff is also very kind and always efficient, especially Kyle who is great at his job! The office is also very clean and welcoming. I would highly recommend this office and Dr Stephens for anyone looking for a primary doctor.
The staff at ProHealth is very professional and accommodating. I have had a great experience with each of the providers- Drs. Stein, Stephens, and Gustitus. I know that they take the time to make sure all of my concerns are addressed and that I receive trustworthy medical care.
I have been a patient with this group for a number of years and have never had a bad experience. All staff have been courteous, compassionate, and caring. The wait times have never been excessive, we have never had to wait if a copy of a …
The providers here are amazing and take such great care of my family members. I could not sing their praises more!
Thank you to the providers and the staff for always being so compassionate. 🌼🌸🌺 …
I have been going to ProHealth family physicians for a little over a year. Dr. Stein is my physician. She is very thorough and takes time to explains things and offers lots of information. I really feel that she cares about me. The office …
Only been going to this health clinic for a short period of time & I must say that I’m impressed with the overall customer service. The staff is always courteous & professional. Dr. Nikole Stephens has done an outstanding job when it comes …
I am still a family new patient, but so far my experiences have been very positive. Dr. Stein is wonderful. And when I called today needing help with a prescription issue I spoke with Denise who was nothing short of amazing. I had a …
Since I wrote the positive review below, Dr. Stephens has since left the office. The office staff needs training in how to interact with and truly listen to patients. For example, I just called to ensure that the medical records–for which …
Horrible polices. If you are basically a healthy person and do not need to see a doctor for over 3 years, then when you are sick and need to see your doctor, they make you start over as a new patient, and make you wait a month for your …
Kimberly Stein, NP is
very knowledgeable, detailed and easy to speak to. Her nurse Sharon is also very friendly. Mary from the back office is very friendly and pleasant on the phone. …
My 87 year young Mother had been seeing Dr Thorne for approximately 30 years. He was amazing thorough and took as much time as needed with his patients. Sadly, he is no longer with Prohealth and my Mom started seeing Dr. Nicole Stephens. …
My husband and I both see Dr Stein. She is very friendly, patient, helpful, informative and listens to you, the patient, as long as needed. We never felt rushed during an appointment. She’s a great Doctor.
They are great health care Facility!! The most important thing to me is that they always try and work your family in if any of you get sick or injured. “Denise” is amazing She works long and hard to make sure she helps with difficult school …
When my husband’s Dr. Wurster relocated to Texas, we were extremely blessed to have Dr. Kimberly Stein join the ProHealth group! My husband saw her initially and I joined him on several visits to meet Dr. Stein. I was so impressed by her …
I have been going to ProHealth family physicians for four years. Upon arrival, you are greeted with a smile albeit behind a mask. The office staff is wonderful, very friendly, and kind. The office is clean and comfortable. I have never …
My appointment was on time and quick. Doctor was knowledgeable
Thr best family hezalth.
Awful office, staff is rude, ! Do not go there !
They will answer the phone on the first ring but expect to stay on hold after for up to 15 minutes
If you want the best you dont need to see the rest. Prohealth or bust!
Rosa and Tina are awesome!
Thank you for always fitting me in for emergency visits.
Great place with great people! You won’t be disappointed.
Didn’t send my prescriptions to the pharmacy and no one ever answers their complicated phone system.
Gone there over 25 years had some great Doctors some not to great.
Staff is always pleasant and the physician take their time and actually listen to you
Best care my family has recieved in the Kissimmee/ St. Cloud area! Love them!
Love prohealth. Tony is a great NP!
Waited 65 minutes to be seen.
My 1st time their, waited 1 hour b4 even went into the room, then waited another 30 minutes for the doctor, did not care for the doctor!!!
Very kind and caring staff.
Terrible communication with patients. As in NONE WHATS SO EVER. The people at the office are completely incompetent. Save yourself the headache and go elsewhere.
I changed PCP in January and could not be any more pleased with the service ! great people and fair with me in all matters !
TOTALLY AWESOME! LOVE Dr. Bauer and Nurse Practioner Laura Brooks—The BEST office ever!!
Not loving Dr Patel. He really was very unprofessional with my husband. He should not even be allowed to practice. What a disgrace.
Highly recommend! The providers at this office are personable, professional, and very knowledgeable!
⭐️⭐️⭐️⭐️⭐️
Seen in a timely manner, and the staff is very kind!
Occasionally had trouble with scheduling but my new born, my wife and I all use them and I really like the doctors.
They made me wait an hour after my original appointment schedule to be seen. They’re billing department is hard to speak to and once you speak to one of the two ladies there it’s no please for. I wouldn’t recommend this place to my family.
I was trying to set up an appointment, I had filled out their new patient paperwork, and because I was new the soonest they could see me was a week and a half later. What good is that going to do for me now?
The office staff here is the worst I have ever had to deal with. They are rude, unfriendly and love to hang up on you when you are scheduling an appointment. The scheduler is so rude and NOT helpful at all! Way to go….office….you suck!
I have always had good care and service for my entire family for years. Dr. Thorne is fantastic, I would highly recommend him.
Hey just a heads up, the office manager isn’t even a guy and there are multiple offices for multiple doctors in this “same address” there are different buildings in the same parking lot and each have different suite numbers, before you go …
Everyone is friendly and cares about you as a patient.
I went there with chest pain they scheduled a sonogram that was a almost 2 months ago still waiting for results. If you value your health look elsewhere they just want your money
I found Dr. Kimberly Stein to be very understanding and patient with my medical questions and concerns.
I MISS DR. THORNE he was the best
Kyle is awesome. Whenever I call the office, if I get his voicemail, he is quick to respond.
Seriously.read the reviews and use common sense. However,my personal complaints lie not with the physicians but with their staff. Unprofessional,uninviting and incapable of how to efficiently and effectively do their job.
Always been able to get in when I needed to. I’ve seen two different doctors both are excellent. Never had the problems with the front desk staff that the other reviewers mention.
Dr. Stein is wonderful! She always explains everything clearly and make you feel as comfortable as possible!
A very professional and caring staff.
If you can get them to return a phone call count yourself lucky. God forbid you need to contact a nurse. I suffered through the process of becoming a new patient to be rewarded with more stonewalling.
Great experience here! The APRN Tony Gustitus was very attentive and informative. Really recommend this health center.
Awful office. They always overbill. Never even tell you that you have a credit. Misdiagnosised my pneumonia two times and then when they finally thought to give me an xray to check for it, it took them a month to let me know it was Misdiagnosised I and get the right medicine. If you value your health at all you won’t go here!
Love Dr stein she is a gem. Minimal wait time. She is caring and listens
I have been a patient of Dr. Baur’s for many years. He and the Harmony staff are caring, compassionate and professional. I highly recommend this practice to anyone looking for excellence in healthcare.
First appointment went well. The place is clean and the staff is very kind and attentive. I was seen by Dr Stein.
This office is terrible!!!! I been going there for over 5 years and always have to going for referrals and they never sent you medicine to the pharmacy not even how little it is…just simply a thyroid medicine. All they want is money. to …
Tony Gustitus is wonderful and cares for all of his patients. Very knowledgeable and professional. Would highly recommend!
I would definitely recommend Dr. Stephens. She is a great doctor. Always friendly and patient with me. And when I ask questions, she gives me thorough information.
I spent 5 years without a doctor then did some research on several doctors offices and selected Pro Health I have been very pleased with their service and their staff and would highly recommend that you try them. I chose Bethany McQueen as my service provider and I’ve been nothing but pleased with her services.
My Husband and myself have been going to Pro Health for a number of years. Never had a problem with anyone at this office. Would 100% recommend to anyone looking for great care.
My husband and I have been going to this office for 3 years now and cannot stand the office staff. Whoever is in charge of billing and referrals are both horrible. In order to get anything you have to walk into office and demand it. As for getting a call back from your Dr or the nurse, don’t count on it happening.
This family practice is all about money, so much so that they are willing to lose lab results in order to get you to come in for an exam and charge you 94.00 to over a 100.00 dollars just for a note to give your work for your health related …
Dr. Kimberly Stein is amazing at ProHealth. She takes her time to answer all questions. She is very thorough and polite. Their office answers their phones and are all very kind.
God bless everyone 🙏 ❤ 🙌, just wanted to give a great shout out to denise at prohealth and all of the prohealth staff on such a great job that they do there and the doctors are awesome as well . They definitely help and come through when …
Doesn’t take time to review record study or test from other Dr. Rush in rush out.
Worst freaking doctors office I’ve ever encountered. Of you try to call a doctor because you’re worried about your health, or have an important question, or if your pharmacy calls them to fill a prescription. You will never, ever hear from …
I would suggest Briana find a new career path. Seemingly she does not have any clue how to treat patients that have been patients for over 30+ years. Unfortunately if she continues to be the one calling patients there will come a point where no one wants to come back.
Absolutely the worst family practice I have ever encountered. Their patient manager lies, they can’t schedule an appointment with the PCM assigned. They want the patient to falsify records with the insurance provider. The physician was …
Myself and my wife have been a patient of Dr Thorne for 12 years and before we had medicare insurance and were self pay they would help us with special pricing and doing most things in house such as blood work, x- rays etc for a modest fee …
I’ve been going to this practice since I was a child. I feel comfortable here. Dr. Stein takes time to listen to my questions and gives me an educated response.
Today after a bad experience this morning, Pat the office manager took the time to call me and explained what happened. I am happy to have her help me and also made a new appointment to be seen. It was explained to me what have happened and I am pleased with the outcome. Thank you Pat!
Found this office about 15 yrs ago and have always been happy with the doctors, nurses and staff. Dr Baur in particular is a compassionate and knowledgeable physician who has always treated me with concern. An office as busy as this one is bound to be hectic at times, but what similar office is not?
Dr Kimberly Stein is always very patient and thorough. Explains in detail her diagnosis and plans for treatment.Extremely concerned for her patients well-being
Horrible communication when trying to become a new patient. Then when I finally got an appointment they tried to charge me $50 co pay for a well visit when I have 100% covered preventative care on my insurance (as mandated by Affordable …
I’ve been seeing this doctor since I was a child. So about 20 years. Before they were ever “Pro Health”. This doctors office used to be so polite, and helpful and unfortunately it’s neither of those things now. I found that my new insurance …
The office staff at this practice is offensively impolite and ill-mannered. Calling to make an appointment is easy; calling for any other reason requires a great deal of tolerance as they never answer the phone. You will be prompted to …
I am at my wits end with this practice! My husband had a telemedicine call with Dr. Stein in May. They discussed setting him up with a colonoscopy. All we needed was an “order” to be faxed to our local hospital for the procedure to be done. …
Horrible patient services. My son went in for what seemed to be strep. They never looked at his throat and didn’t even swab it!?! Right away prescribed amoxicillin twice a day. He’s been taking it for 2 weeks and is now in the ER. …
I started going here a few months back and I’m very happy with it. Office staff is always nice and handles things in a timely fashion. Dr. McQueen is fantastic and really takes the time to listen to you and genuinely cares about your health!
The staff is friendly and my doctor, Dr. Stephens is the best. She actually listens and cares. Best doctors office in Saint Cloud.
My son was seen by Dr. Throne and was diagnosed with an inner ear infection. 3 days after taking the prescribed antibiotics (with worsening symptoms) it was found that Dr. Thorne had grossly under-dosed my son’s prescription because staff …
One of the best places for medical care. Friendly staff, usually short wait time, good Doctors and Nurses. I and my family have been going there for more than a decade. The nonspecific negative comments are surprising. There have been a …
Best office visit I have ever had! Easy check in… short wait, and Shannon was attentive and understanding. Ordered needed tests and scheduled a follow up. So easy.
Do not go to this place if you expect genuine care and treatment. They are now like a factory just there churning out patients and pocketing the money with ZERO care for the patients health. I have been a patient with Dr. Thorne and this …
Definitely had a great experience. Dr Tony Gustitus is the one of the best ones there! 100% recommended, made me feel very comfortable and he truly hears you out
My review is in regard to my encounter with Dr. Kimberly Stein. Dr. Stein did not knock on the door, she did not introduce herself, did not ask my name or date of birth, did not make eye contact with me, did not establish consent or …
My wife has been a patient here for years. Her foot has been hurt for 7 weeks. We went to get x-rays about a week after the pain started. It took about 3 weeks to get an appointment at Prohealth to get a referral to a specialist. The only …
I was seen on my appointment time. Staff was very nice and friendly. Doctor Stein explained the results of my blood tests very well and listened to my concerns.everything was very clearly explained.
Extremely happy with the staff & doctors. Never have to wait long. They are very friendly & professional. The office is clean and comfortable. I highly recommend ProHealth Family Physicians.
Dr. Anthony Gustitus was amazing as always and the receptionist Rosa was very patient and friendly. They work hard to get me in even when it’s last minute and it’s extremely appreciated. I love this practice!
ProHealth Family Physicians has been my Medical care provider for the past 3 years. Dr. Stein (and now Anthony Gustius Jr. APRN) has healed, guided and educated myself to my best possible health. The staff is friendly, respectful and professional. If you’re seeking a family physician I recommend you give them a chance.
I had a great experience at ProHealth Family Physicians, everyone at the facility was very friendly. Dr Gustitus was very knowledgeable and took the time to explain everything to me. Would highly recommend them.
We, appreciate Dr. Stephens! She listens to my issues and concerns as a patient, and never makes me feel rushed. She is completely professional, proactive and thorough.
Nurse Sharon is the BEST. She is kind , compassionate and her friendly smile always eases the jitters. I so appreciate her approach and look forward to our interactions!!
My family and I love these doctors! After dealing with a bad pediatrician, I switch doctors and Doc. John Wilker saved my sons life by noticing a heart condition at a routine visit. I have nothing bad to say about this group of doctors.
My entire family of four were patients there and each of us had our own issues that this practice somehow could neither diagnose properly nor alleviate in any way. They misdiagnosed acid reflux and lactose intolerance in my brother and …
Dr. Stephens is a great listener, very patience and knowledgeable. The waiting for the time of my appointment was nothing. All team members were great making possible patients have a good experience.
I’m doing this review very late. But I was reminded of my struggles recently when doing a credit check. Thankfully all the needless Prohealth bills fell off. Not only did this office not file my insurance. But they sent me to collections. I …
I have been seeing Dr. Nikole Stephens since my previous doctor moved out of the area. Dr. Stephens has been helping me with several issues stemming from my cancer diagnosis a few years ago. She’s been proactive, professional, and consistently focused on my health concerns. I highly recommend Dr. Stephens!
Doctor Gustitus is very thorough and caring. Hopefully he sticks around. I have been going here for 16 years and have been through more than a few doctors as they keep leaving. The front staff could use some training in customer …
I have been going to ProHealth for 24 years. My previous doctor was Dr. Thorne. My current doctor is Dr. Stein. I like Dr. Stein. I do have a problem with your office making your patients wear the masks. As healthcare professionals, I’m …
Dr. Stephens is great! She listens to my concerns as a patient and is very competent and knowledgeable. She uses all the newest latest and greatest technology to help patients like me understand what’s going on with their medical situations.
Very awesome and competent staff! Very pleasant office. Dr. Stephens is great. I haven’t met the other doctors yet. I recommend this practice.
I have been going to this doctors office for 24 years now and everyone is very nice very professional and they always seem to be able to get you in when you need to when you’re very sick. And I just spoke to Denise today she was very …
I have been with this practice for many years. Dr. Stein is my doctor and she is very kind and very approachable. Everyone from nurses and office staff are wonderful. I have never had a bad experience for the many years I have been coming to the office.
I had by far the best experience I’ve had in this area at this clinic. All of the staff were incredibly professional & kind. Especially my nurse practitioner Tony, he was great throughout the whole process. He explained everything to me & …
Dr. Stephens is the best Doctor I have ever had! She is a great listener and problem solver. The rest of the staff is also very kind and always efficient, especially Kyle who is great at his job! The office is also very clean and welcoming. I would highly recommend this office and Dr Stephens for anyone looking for a primary doctor.
The staff at ProHealth is very professional and accommodating. I have had a great experience with each of the providers- Drs. Stein, Stephens, and Gustitus. I know that they take the time to make sure all of my concerns are addressed and that I receive trustworthy medical care.
I have been a patient with this group for a number of years and have never had a bad experience. All staff have been courteous, compassionate, and caring. The wait times have never been excessive, we have never had to wait if a copy of a …
The providers here are amazing and take such great care of my family members. I could not sing their praises more!
Thank you to the providers and the staff for always being so compassionate. 🌼🌸🌺 …
I have been going to ProHealth family physicians for a little over a year. Dr. Stein is my physician. She is very thorough and takes time to explains things and offers lots of information. I really feel that she cares about me. The office …
Only been going to this health clinic for a short period of time & I must say that I’m impressed with the overall customer service. The staff is always courteous & professional. Dr. Nikole Stephens has done an outstanding job when it comes …
I am still a family new patient, but so far my experiences have been very positive. Dr. Stein is wonderful. And when I called today needing help with a prescription issue I spoke with Denise who was nothing short of amazing. I had a …
Since I wrote the positive review below, Dr. Stephens has since left the office. The office staff needs training in how to interact with and truly listen to patients. For example, I just called to ensure that the medical records–for which …
Horrible polices. If you are basically a healthy person and do not need to see a doctor for over 3 years, then when you are sick and need to see your doctor, they make you start over as a new patient, and make you wait a month for your …
Kimberly Stein, NP is
very knowledgeable, detailed and easy to speak to. Her nurse Sharon is also very friendly. Mary from the back office is very friendly and pleasant on the phone. …
My 87 year young Mother had been seeing Dr Thorne for approximately 30 years. He was amazing thorough and took as much time as needed with his patients. Sadly, he is no longer with Prohealth and my Mom started seeing Dr. Nicole Stephens. …
My husband and I both see Dr Stein. She is very friendly, patient, helpful, informative and listens to you, the patient, as long as needed. We never felt rushed during an appointment. She’s a great Doctor.
They are great health care Facility!! The most important thing to me is that they always try and work your family in if any of you get sick or injured. “Denise” is amazing She works long and hard to make sure she helps with difficult school …
When my husband’s Dr. Wurster relocated to Texas, we were extremely blessed to have Dr. Kimberly Stein join the ProHealth group! My husband saw her initially and I joined him on several visits to meet Dr. Stein. I was so impressed by her …
I have been going to ProHealth family physicians for four years. Upon arrival, you are greeted with a smile albeit behind a mask. The office staff is wonderful, very friendly, and kind. The office is clean and comfortable. I have never …