Providence Mutual is committed to our policyholders & our agents. Our promise is service, security and stability. We’ve delivered this promise … See more
The service is terrible!!! I call every time and no one picks up! I even left a voice mail! It’s been almost 2 months! Still no call back or that person doesn’t call you back!!
0 Stars…..Horrible customer service…Rep was yelling over me on the phone. Adjuster had to reschedule and then report took 6 days! Rental car had to be extended…..
They cancelled my insurance without notifying me. When I got in an accident, it was a month later and they completely were gone. I am moving forward with legal action.
I have providence fire mutual for auto insurance and I think they’re great. Fair pricing and good service. Purchased through DeBlasio Insurance in Cranston RI.
Cancelled there insurance because my policy went up and tried to stop automatic payment and they tell me they cant. They can take my money in an instant but cannot stop a recurring payments. Horrible service is a reason I went with a different company. Buyers beware
Poor customer service, my 86 year old grandmother called in with questions and a girl named was extremely rude to her. She is 86 and does not understand the bill she received, Ashely talked over her repeatedly and was rude and condescending. Would not recommend them to anyone.
Put in claim after my neighbor clearly with police n fire repot caught his house and my shed n garage on fire . Because he rented and he didnt have renters ins. Mine covered and dropped after 14 yrs no claims . No warning pat bill dont put claim in seems there way
TERRIBLE!!! Got into an accident and can’t verbalize enough how useless they are, to the point that the rep was trying to convince me I was partially to blame for the accident. I was going through an intersection when the other driver …
Rude customer service first they call you then say they didnt when you call back. I hope they realize that its the customer that pays their salary William Cotton has a chip on his shoulder there is a professional way to deal with a customer …
Horrible customer service. My rates went up almost $2k a year after an accident. I dropped them and found a way better insurance. Kept them for home owners. I recently needed to file a claim and the adjuster doesn’t respond to emails, …
I have used them for years with no claims. I just switched to Geico and saved $2400 a year. Then they still debited my account for the 1st payment without my consent. I called them twice to ask them to take care of it to no avail. Go some wear else.
Our claim for water damage in our condo was dealt with extremely poorly for the following reasons:
– Their independent claims adjuster arrived without the necessary equipment to …
Won’t work with you if you are unable to pay your insurance during times of crisis. Cutthroat and not customer oriented. Had them for over two years and never missed a payment. Missed one and they said they couldn’t do anything to help. Do …
This company is a joke. Especially Kim Raymond from Ocean Point Insurance. Avoid them at all means possible. Cancelled me for non payment but were actually paid. Sent bank statements as proof. Had me driving around with no insurance but …
I was unfortunately involved in a recent car accident with an individual covered by Providence Mutual. My experience dealing with them was one of the best customer service experiences I’ve had in recent memory. I was updated frequently in …
Kind of a scummy tactic to bill my mortgage company over a month before a policy renewal is due. Especially when my mortgage company was billed BEFORE I was notified that the policy increased $350. I am working on switching to another …
Had them for 3 years, never had a claim, but they still dropped us because I wouldn’t shovel in places that we don’t use in the winter (back portion of our deck, stairs, etc…). They also wanted me to out a railing up in a place where …
As a small business owner I used this poor Company to help a new agent. I’ll never purchase insurance from this company until they do a massive management overhaul. Price was fine. But they double dip on payments, if you think you’re …
Every time I have managed to get into contact with these people they have been discourteous, rude, and unresponsive. I canceled my policy with them two weeks ago, received confirmation, but my account is still being charged. After calling …
If i could give zero stars, I would. Avoid at all costs. We just bought a house in June 2020, and filed a claim for some minor water damage after a bad rainstorm (~ $2200) in January 2021. By April, we get a non-renewal notice because we …
If I can rate no stars I would. Worst customer service, penny pinching, con artists. Stay away. They pretty much black mail you into settling in order to receive payouts. Stay away folks, stay far far away!
I went with this company because the price was low. The one thing I didn’t anticipate was their unavailability when filing a claim. The employees are nice enough but they all work 9-5 days and are closed on the weekends. My accident was on …
Nope. Stay away. They were devious. They scheduled a secret inspection of our property with no prior warning (they lied and said they sent prior notification). A third-party inspector appeared unexpectedly and when I told the inspector …
(Translated by Google) Excellent insurance policies for your vehicles at a very good price …
Bad company
Excellent rates
Too expensive but they know they have you if you have a 3 family
Cheapest car insurance in RI hands down
The service is terrible!!! I call every time and no one picks up! I even left a voice mail! It’s been almost 2 months! Still no call back or that person doesn’t call you back!!
I’ve been nothing but satisfied with Providence mutual services for my car insurance
Why won’t you insure homes with staffordshire terriers??? Dogs are family. Switching to Farmers!!
Worst home insurance ever…..deny insurance for my doorbell ??? is not even working? really?
0 Stars…..Horrible customer service…Rep was yelling over me on the phone. Adjuster had to reschedule and then report took 6 days! Rental car had to be extended…..
My rates jumped from $134 for 10 months to $143 for 12 months. No accidents or tickets. Ripping me off!!
Wonderful insurance company 💚🍀🥰 …
They cancelled my insurance without notifying me. When I got in an accident, it was a month later and they completely were gone. I am moving forward with legal action.
I have providence fire mutual for auto insurance and I think they’re great. Fair pricing and good service. Purchased through DeBlasio Insurance in Cranston RI.
Cancelled there insurance because my policy went up and tried to stop automatic payment and they tell me they cant. They can take my money in an instant but cannot stop a recurring payments. Horrible service is a reason I went with a different company. Buyers beware
Poor customer service, my 86 year old grandmother called in with questions and a girl named was extremely rude to her. She is 86 and does not understand the bill she received, Ashely talked over her repeatedly and was rude and condescending. Would not recommend them to anyone.
Put in claim after my neighbor clearly with police n fire repot caught his house and my shed n garage on fire . Because he rented and he didnt have renters ins. Mine covered and dropped after 14 yrs no claims . No warning pat bill dont put claim in seems there way
TERRIBLE!!! Got into an accident and can’t verbalize enough how useless they are, to the point that the rep was trying to convince me I was partially to blame for the accident. I was going through an intersection when the other driver …
While many auto carriers are offering discounts or assistance on their clients auto policies. …
Rude customer service first they call you then say they didnt when you call back. I hope they realize that its the customer that pays their salary William Cotton has a chip on his shoulder there is a professional way to deal with a customer …
Horrible customer service. My rates went up almost $2k a year after an accident. I dropped them and found a way better insurance. Kept them for home owners. I recently needed to file a claim and the adjuster doesn’t respond to emails, …
I have used them for years with no claims. I just switched to Geico and saved $2400 a year. Then they still debited my account for the 1st payment without my consent. I called them twice to ask them to take care of it to no avail. Go some wear else.
DO NOT BUY!!!
I paid in full for a year of auto insurance. …
Our claim for water damage in our condo was dealt with extremely poorly for the following reasons:
– Their independent claims adjuster arrived without the necessary equipment to …
Won’t work with you if you are unable to pay your insurance during times of crisis. Cutthroat and not customer oriented. Had them for over two years and never missed a payment. Missed one and they said they couldn’t do anything to help. Do …
This company is a joke. Especially Kim Raymond from Ocean Point Insurance. Avoid them at all means possible. Cancelled me for non payment but were actually paid. Sent bank statements as proof. Had me driving around with no insurance but …
I was unfortunately involved in a recent car accident with an individual covered by Providence Mutual. My experience dealing with them was one of the best customer service experiences I’ve had in recent memory. I was updated frequently in …
Kind of a scummy tactic to bill my mortgage company over a month before a policy renewal is due. Especially when my mortgage company was billed BEFORE I was notified that the policy increased $350. I am working on switching to another …
Had them for 3 years, never had a claim, but they still dropped us because I wouldn’t shovel in places that we don’t use in the winter (back portion of our deck, stairs, etc…). They also wanted me to out a railing up in a place where …
As a small business owner I used this poor Company to help a new agent. I’ll never purchase insurance from this company until they do a massive management overhaul. Price was fine. But they double dip on payments, if you think you’re …
Every time I have managed to get into contact with these people they have been discourteous, rude, and unresponsive. I canceled my policy with them two weeks ago, received confirmation, but my account is still being charged. After calling …
this is by far that worse insurance company ive ever had…i would not recommend this company…to my worse enemy
If i could give zero stars, I would. Avoid at all costs. We just bought a house in June 2020, and filed a claim for some minor water damage after a bad rainstorm (~ $2200) in January 2021. By April, we get a non-renewal notice because we …
If I can rate no stars I would. Worst customer service, penny pinching, con artists. Stay away. They pretty much black mail you into settling in order to receive payouts. Stay away folks, stay far far away!
I went with this company because the price was low. The one thing I didn’t anticipate was their unavailability when filing a claim. The employees are nice enough but they all work 9-5 days and are closed on the weekends. My accident was on …
Nope. Stay away. They were devious. They scheduled a secret inspection of our property with no prior warning (they lied and said they sent prior notification). A third-party inspector appeared unexpectedly and when I told the inspector …
Great place for your car insurance they have always been the cheapest in my area, for full coverage