(Translated by Google) At the reception they mistreat you, these people lack culture, they yell at people as if nothing had happened, it’s not worth it …
It was an old facility, smelled like funk and smoke, people seemed friendly or high, couldn’t make it out, comforting to know they were operating my imanging?! I have had a couple of MRIs at Steinberg and desert radiology, I had no noise …
So unprofessional here ! When you try to reach out to this office, the main number always takes you to somebody else never directly here, staff don’t care and are very rude. They don’t work with you especially if your a couple minutes late, …
‼️‼️LAWYERS AND DOCTORS STAY AWAY FROM THIS PLACE ‼️‼️‼️ They are inconsiderate about a patients time. Waited an hour even with an appointment until ultimately I had to leave.
Came in computers were down returned and waited over 2hrs for an x-ray and nothing ultimately had to leave because they said they didn’t know how much longer I’d have to wait terrible place …..
If they sechdule you for a certain time then you should be taking care of at that time not waiting almost an hour espically if they are about to close who knows what will happen you might have to reschedule and waste the rest of your day here….
Had several MRI’S done and called a few months later to get copy of CD and writen report same morning of a Dr appointment and the were so helpful to see that I had what needed
Had to wait over for a scheduled appt. Why make an appointment if you cannot hold the time? I guess a courtesy call is too much to ask for in this facility.
So far so good I just had to say that the girls in the office have been very patient with me I had to reschedule two times and both times they called me with no attitude and we’re very understanding and they finally got me in here the office is just that a medical office thank you to every one I’ve dealt with so far
The tech who reviewed my MRI said he saw no injuries. Subsequently, three doctors who reviewed the same MRI diagnosed a floating body between the bones. Patella injury, partial ACL tears, chronic MCL strain. Piece of bone broken off my …
I came here today to get an MRI… I had an appointment for 3:30. I showed up early like they asked. I waited nearly an hour after my scheduled appointment time for them to tell me my appointment is canceled. Boo
Pueblo medical animaging on Charleston sucks the receptionists were very rude I came here with my wife we had an appointment at 4:15 I waited in my car for over an hour and a half for her to get an ultrasound and when I went inside the …
Wait times are ridiculous, I’ve been sitting in the lobby and 4 people that came after me have a already went back. Staff was friendly and seemed to be helpful. Some people must just have better luck.
The staff here is really great. Everyone behind the desk and in the office. Extremely friendly. Work with you. Make you feel comfortable. I really appreciate being treated like a human being with feelings.
I am here visiting with my husband. I am hearing a conversation between a new patient(elderly) and one of the assistants behind the desk. The Customer service provided to this elderly person was horrible. I felt the need to help since the …
The girl who scheduled my appt put me at a location that did not offer the procedure I needed. After waiting for an hour for my procedure I was told I needed to go to the rainbow location to be seen. They called and said if I went straight …
The front desk receptionist was extremely rude in asking me to wait outside despite the fact theres no sign posted anywhere about extra people having to wait outside and there was already a couple people waiting in the lobby? She didn’t …
Great staff. They are efficient and smiling.
The exterior is very old looking. The parking spaces are very cramped the asphalt is deteriorating any symbols or arrows on the surface really need attending to …
I’m claustrophobic so I had an extremely difficult time at the Lake Mead office because they didn’t explain anything to me and I was to scared to go through with the MRI. Good news it that I was rescheduled at the West Charleston office, I …
Went for scan. Office is clean, staff is friendly. Two stars less due to not providing me or my doctor with results. Doc office had to call to request after I already showed up for results follow up. Also, having to go back in for …
I came in for a Shoulder MRI early in the morning I have attempted many times to go into that machine and I personally hate being in small spaces. I am claustrophobic. …
Scheduling was easy, receiving an appointment just days later. I arrived at exact time of app for an MRI. Front office was professional and check-in was a breeze. Waited no more than 6 minutes before I was called back. This was my first …
I signed documents prior to an MRI procedure stating that amount that I would owe. However, I then receive a letter from them a few weeks later that showed the owed balance was much higher than the amount I initially signed for. …
I went in for a mammogram and received a letter a week later informing me that I needed further imaging done on a “dense” part of my breast tissue by WHASN. I waited 3 weeks, called, and was told that Pueblo never sent over the images. I …
Checked in early and received fantastic, professional care. The front desk was friendly and thorough, and both the mammo tech and ultrasound tech were awesome! My experience was great!
If I could give negative stars, believe me I would!
DONT GO HERE FOR A MAMMOGRAM!
Not sure if the lady helping out my mom was in a bad mood or just plain racist, …
They provided my father with a DVD of his MRI and X-rays but are unable to mail that disc to other facilities, like a Doctor’s office or hospital group.The staff claimed they don’t have a business shipping account, able to mail a DVD, and …
📢 Scam alert!!!! Charged a copay for Xrays when I have insurance and I told the receptionist I verified with my insurance in advance and my copay should be $0. She responded with “well we always charge for Xrays”. Since it was urgent I got …
The first person I dealt with was one of the girls behind the counter. She was rude acting like she was better than me. I sat my ID, insurance card and debit card on the counter. When the girl was done with my cards they came flying back …
Arrived at 6:00 PM for at 6:30 checking and 6:45 appointment. Two walk-in people came in, no appointment. and were taken back by 6:20. Still waiting at 7:00 PM. Asked the front desk why so long. She explained that some people take longer …
(Translated by Google) At the reception they mistreat you, these people lack culture, they yell at people as if nothing had happened, it’s not worth it …
It was an old facility, smelled like funk and smoke, people seemed friendly or high, couldn’t make it out, comforting to know they were operating my imanging?! I have had a couple of MRIs at Steinberg and desert radiology, I had no noise …
Pueblo Medical Imaging is awesome! Friendly staff and very fast! They are really great!
So unprofessional here ! When you try to reach out to this office, the main number always takes you to somebody else never directly here, staff don’t care and are very rude. They don’t work with you especially if your a couple minutes late, …
Candace was my technician and she was great! Very friendly and professional!
Fast and friendly service!
Parking sucks, but staff and facilities are top notch. Thank you!
Older space that could use some updating but still provide services needed in a friendly manner.
Staff was very professional, courteous, and the wait was minimal
Both myself and my mother have recently used this office. Office staff and medical staff were very professional.
‼️‼️LAWYERS AND DOCTORS STAY AWAY FROM THIS PLACE ‼️‼️‼️ They are inconsiderate about a patients time. Waited an hour even with an appointment until ultimately I had to leave.
Came in computers were down returned and waited over 2hrs for an x-ray and nothing ultimately had to leave because they said they didn’t know how much longer I’d have to wait terrible place …..
If they sechdule you for a certain time then you should be taking care of at that time not waiting almost an hour espically if they are about to close who knows what will happen you might have to reschedule and waste the rest of your day here….
The worst customer service. The old lady working had sm attitude! I don’t even feel safe coming back for my appointment smh
Wait time are ridiculous showed up 15 mins early like i was asked. Still waited over 30 mins to be seen
Got there 1 hour early. Friendly. They took me in 1 hour early. 15 minutes. I walked out of the door.
Had several MRI’S done and called a few months later to get copy of CD and writen report same morning of a Dr appointment and the were so helpful to see that I had what needed
Place may look rough,but never have I had to wait,they call same day referral is received.Always friendly. My go to scan place .Thank You Pueblo 😊 …
Had to wait over for a scheduled appt. Why make an appointment if you cannot hold the time? I guess a courtesy call is too much to ask for in this facility.
So far so good I just had to say that the girls in the office have been very patient with me I had to reschedule two times and both times they called me with no attitude and we’re very understanding and they finally got me in here the office is just that a medical office thank you to every one I’ve dealt with so far
The tech who reviewed my MRI said he saw no injuries. Subsequently, three doctors who reviewed the same MRI diagnosed a floating body between the bones. Patella injury, partial ACL tears, chronic MCL strain. Piece of bone broken off my …
I came here today to get an MRI… I had an appointment for 3:30. I showed up early like they asked. I waited nearly an hour after my scheduled appointment time for them to tell me my appointment is canceled. Boo
Pueblo medical animaging on Charleston sucks the receptionists were very rude I came here with my wife we had an appointment at 4:15 I waited in my car for over an hour and a half for her to get an ultrasound and when I went inside the …
Wait times are ridiculous, I’ve been sitting in the lobby and 4 people that came after me have a already went back. Staff was friendly and seemed to be helpful. Some people must just have better luck.
The staff here is really great. Everyone behind the desk and in the office. Extremely friendly. Work with you. Make you feel comfortable. I really appreciate being treated like a human being with feelings.
I am here visiting with my husband. I am hearing a conversation between a new patient(elderly) and one of the assistants behind the desk. The Customer service provided to this elderly person was horrible. I felt the need to help since the …
The girl who scheduled my appt put me at a location that did not offer the procedure I needed. After waiting for an hour for my procedure I was told I needed to go to the rainbow location to be seen. They called and said if I went straight …
The front desk receptionist was extremely rude in asking me to wait outside despite the fact theres no sign posted anywhere about extra people having to wait outside and there was already a couple people waiting in the lobby? She didn’t …
Great staff. They are efficient and smiling.
The exterior is very old looking. The parking spaces are very cramped the asphalt is deteriorating any symbols or arrows on the surface really need attending to …
I’m claustrophobic so I had an extremely difficult time at the Lake Mead office because they didn’t explain anything to me and I was to scared to go through with the MRI. Good news it that I was rescheduled at the West Charleston office, I …
Went for scan. Office is clean, staff is friendly. Two stars less due to not providing me or my doctor with results. Doc office had to call to request after I already showed up for results follow up. Also, having to go back in for …
I came in for a Shoulder MRI early in the morning I have attempted many times to go into that machine and I personally hate being in small spaces. I am claustrophobic. …
Scheduling was easy, receiving an appointment just days later. I arrived at exact time of app for an MRI. Front office was professional and check-in was a breeze. Waited no more than 6 minutes before I was called back. This was my first …
Terrible medical office with over 2 hour delay and no communication. Find another place with better operations.
I signed documents prior to an MRI procedure stating that amount that I would owe. However, I then receive a letter from them a few weeks later that showed the owed balance was much higher than the amount I initially signed for. …
I went in for a mammogram and received a letter a week later informing me that I needed further imaging done on a “dense” part of my breast tissue by WHASN. I waited 3 weeks, called, and was told that Pueblo never sent over the images. I …
Checked in early and received fantastic, professional care. The front desk was friendly and thorough, and both the mammo tech and ultrasound tech were awesome! My experience was great!
If yall can’t keep tract of a uber then what make me think yall know what yall doing huh???
Came here for a MRI Process was simple and easy.. The machine does some loud noises but that’s to be expected staff was extremely friendly
If I could give negative stars, believe me I would!
DONT GO HERE FOR A MAMMOGRAM!
Not sure if the lady helping out my mom was in a bad mood or just plain racist, …
They provided my father with a DVD of his MRI and X-rays but are unable to mail that disc to other facilities, like a Doctor’s office or hospital group.The staff claimed they don’t have a business shipping account, able to mail a DVD, and …
📢 Scam alert!!!! Charged a copay for Xrays when I have insurance and I told the receptionist I verified with my insurance in advance and my copay should be $0. She responded with “well we always charge for Xrays”. Since it was urgent I got …
The first person I dealt with was one of the girls behind the counter. She was rude acting like she was better than me. I sat my ID, insurance card and debit card on the counter. When the girl was done with my cards they came flying back …
Arrived at 6:00 PM for at 6:30 checking and 6:45 appointment. Two walk-in people came in, no appointment. and were taken back by 6:20. Still waiting at 7:00 PM. Asked the front desk why so long. She explained that some people take longer …