Quail Valley Utility District is your neighborhood water service provider. Quail Valley Utility District operates nine Utility Districts along with the city of … See more
Taking water samples today when this is the 6th day of boil water?
Us pesky customers aren’t creating too big of an inconvenience for you folks are we?
I must have called a different department. They have laughed at me, passed me to multiple representatives, express that it is not thier problem, Offer no assistance without paying $250 to get my meter checked, and constantly speaking over me. Unfortunately, I have no recourse except to accept it or have no water.
Quail valley is the worst if you miss a payment on disconnection day they charged me $100 more besides my bill this is ridiculous and the explanation was because they charge deposit and connection and other person said is because I’m …
Hello, I have been trying to get a hold of anyone in the office concerning my bill. I paid for my bill, I have a confirmation and I was sent a bill that I didn’t pay. The office is not open and no one is answering the phone. Can someone tell me exactly what I need to do to take care of this. This is horrible service!!
I want to thank Ms. Domingeuz, supervisor for QVUD for understanding my issues and resolving it within minutes. Instead of placing me on a waiting list with an indefinite time period for service, she contacted her team and got someone out …
I been paying on line for years now have never had a problem . The system gave me confirmation number. My payment was processed incorrectly on their end. They wanted to pay a $25 fee on the check that never hit my bank. When I called …
This places is the. Operator for our Palmer plantation #2 MUD. They make sure everything runs well for us 24/7 every day and handles all the maintence, repairs when necessary, and billing. Glad we have them taking care of us, one less thing to worry about.
After cancelling my account in June 2021. It is now December, and my deposit has not been refunded to me. Every time I ask about it, the employees get more and more angry. They leave you on hold so you can hang up. They hang up on you after …
The ladies that helped me were very nice. This is my first house and I had no clue who to call or how to setup. They were very helpful and friendly. Online application is easy but I decide to stop by because I didn’t want any errors. I’m …
Difficult to get a hold of. Doesn’t make sense to have a number for emergencies that you don’t answer.
They are a water provider
They destroyed the Montessori I went to to build this
They treat people like they don’t matter and refuse to fix their own mistakes.
If you are late on a bill payment, they disconnect with NO NOTICE, the charge you late fees.
Wonderful facility. They provide water and sewer service to quail valley in a reliable manner at a fair price
Never can I make a payment online
The staff was friendly and accommodating. She got the job done for us. We needed to set up water as we just moved here.
Taking water samples today when this is the 6th day of boil water?
Us pesky customers aren’t creating too big of an inconvenience for you folks are we?
I must have called a different department. They have laughed at me, passed me to multiple representatives, express that it is not thier problem, Offer no assistance without paying $250 to get my meter checked, and constantly speaking over me. Unfortunately, I have no recourse except to accept it or have no water.
Quail valley is the worst if you miss a payment on disconnection day they charged me $100 more besides my bill this is ridiculous and the explanation was because they charge deposit and connection and other person said is because I’m …
Very helpful staff, kind and welcoming.
Edit: I changed 5 stars to 2. Front office deserve the extra star. Water is …
Hello, I have been trying to get a hold of anyone in the office concerning my bill. I paid for my bill, I have a confirmation and I was sent a bill that I didn’t pay. The office is not open and no one is answering the phone. Can someone tell me exactly what I need to do to take care of this. This is horrible service!!
I want to thank Ms. Domingeuz, supervisor for QVUD for understanding my issues and resolving it within minutes. Instead of placing me on a waiting list with an indefinite time period for service, she contacted her team and got someone out …
I been paying on line for years now have never had a problem . The system gave me confirmation number. My payment was processed incorrectly on their end. They wanted to pay a $25 fee on the check that never hit my bank. When I called …
This places is the. Operator for our Palmer plantation #2 MUD. They make sure everything runs well for us 24/7 every day and handles all the maintence, repairs when necessary, and billing. Glad we have them taking care of us, one less thing to worry about.
After cancelling my account in June 2021. It is now December, and my deposit has not been refunded to me. Every time I ask about it, the employees get more and more angry. They leave you on hold so you can hang up. They hang up on you after …
The ladies that helped me were very nice. This is my first house and I had no clue who to call or how to setup. They were very helpful and friendly. Online application is easy but I decide to stop by because I didn’t want any errors. I’m …