The mission of Quality 1 is to provide quality property management services to its clients; both internal and external in a prompt, professional, and … See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 2PM |
9420 Annapolis Road #105, Lanham, MD 20706
Ghetto personified. I’m a contractor and they are always slow and keep an accuse not to pay bills.
Luis is the best
Very poor accounting practice.
Terrible.
Slum lords.Beautiful outside,but once they get you in they slow if you ever do get them to fix something.
Terrible management they are slumlords.Fool you with the scenery to get you in.Won’t clean air ducts which keeps apt dusty.PS go the other way.
Terrible company, unprofessional owner and staff. Poor communication, unresponsive to requests and works with bad contractors. I do not recommend working with this company.
Staff is not knowledgeable on the properties they managed. Vehicle was towed due to wrong information given. They staff is not professional. Avoid if possible
For some reason this company seems to be behind in time. I’ve spent the past five months trying to contact a human being by phone or email and have yet to hear anything. They have to be the worse company I’ve dealt with.
Utter joke of a company especially the white man VP who was openly contemptuous of the residents who are predominantly Black, manages to make matters worse with his abysmal people skills and specializes in shifting blame back on the service requestor.
If I could give this company zero stars, I would. The most rude, incompetent pm management company I’ve ever dealt with. They’e unhelpful, they have an attitude when you call and they make everything an uphill battle. Everyone in the company needs to take a course in customer service.
My organization works with them for several properties and they have to be the worse PM company in the Washington DC area. If you have a choice do not select them to manage your properties.
After the development period, we had a change in property management companies. After in-depth research, we selected Quality 1 Property Management. Our property manager is Howard Helland and he’s done an excellent job transitioning this …
This absolutely one of the worst companies I have ever experienced. Unprofessional from top to bottom. The company’s poor financial accountability, unreliable services are the worst I have experienced in the industry. The company is …
I live in the Prophency Community off Brinkley Road that they suppose to Management & the last 3-4 times it snowed they haven’t sent a Snow Plow to shovel/put salt on the private roads in the community. …
Over the past two years, Quality-1 has helped our building tremendously. They helped get us a new laundry room, did back taxes, secured financing for a roof, shepherded through the roof replacement process, and *** helped get our …
Quality 1 is unprofessional, unresponsive and generally does not take ownership or accountability for their actions. I will be recommending to all associations where I am an owner that a change is needed to a more responsive and reliable company!
If I could give less than zero stars I would. Most incompetent, belligerent, negligent management company ever. HOA fees have steadily increased while amenities and routine maintenance have steadily decreased or disappeared entirely. The …
This company has filed for chapter 11 with their owner Alan Levenstein. He also owns the development company that built those terrible condos . I bet he has a history of exploiting the black community with these fly by night llc’s that he …
I wish I could give one star. Smh been trying to talk with the CEO forever. All I get is promised call backs. Haven’t received parking passes and was told to use old ones now my car was towed last weekend. If that wasn’t enough I had to …
Literally the most unprofessional office I’ve ever experienced. You have to follow up endlessly and badger them for the most basic tasks that are THEIR responsibility, but will completely inconvenience you if left incomplete. The most …
Be very cautious of using this company! The manager and the accountant are extremely rude, everyone beats around the bush, my grass hasn’t been cut once in 3 months, nobody knows the answer to anything. The only respectable and professional person in the office is the receptionist!
I recently visited Quality 1, and I guess I can say that my experience is different from most of the comments posted. I spoke with Ms. Marayna on several occasions and she was very pleasant with me throughout all the calls that I had been …
Horrible. I understand it takes time to work through issues on the behalf of residents. However, it’s unacceptable that after several attempts of reaching the property manager or the property manager’s assistant via email, voicemail, posting to the company website after almost a month that no one has even acknowledged my request.
I came here to edit my previous post it turned out that while the Company did take a long time resolving the issue ( I’ve contacted them about the trash company sending my tenants bills since May). I called several people and left several …
This is THE Worst Property Management Company I’ve ever dealt with. Angel gaslights and acts as if she’s on top of her job, but 12 hours later My emergency issues have NOT been addressed- for the second time in less than 6 months. They don’t answer the phone and cannot give clear guidance on their processes and procedures.
I’d give this company negative stars if I could. Working with them was a major pain for the following reasons: emails went unanswered, tasks were rarely completed, vendor invoices were either paid extremely late or never at all, accounting …
Any Residential and Commercial Companies; looking for a contractor to Manage their Property, Quality 1 Proper Management is not the one. Poor quality of services and lacking of communication skills is only the beginning. After spending …
They will misinform if not outright lie to you, in writing, and then hold you responsible for their misinformation. If you try to complain their immediate response is that you need to take it court. …
Quality one management is terrible I was trying to reach out to someone because there was an unnecessary increase in my hoa fee. I called and send multiple emails about the issue and all they said was they will address the issue with Manger …
Quality 1 PM company is the WORST group of people, well Howard Helland, is the WORST! I have lived at my property in Ft Washington for at least 15 years and have hardly had to call them BUT every time I did there has been negative …
I am glad I did my due diligence and spoke with the owner of this business. I have been working with them for a few months trying to untangle a mess from a previous management company. They are professional and prompt. I appreciate their …
This is the most unprofessional property management company that I have ever dealt with. The manager Rashida did not display any type of customer service skills at all just as the other employees in the office. She used foul language and …
If I could rate under 1 star, I would. The lack of communication from this agency is unbelievable. The return no phone calls or emails. When you actually get someone online (Brian) they are completely disrespectful and rude. Think twice about hiring this company for any management services.
As a former HOA board member, I have been disappointed in the service Quality 1 Property Management has provided to owners in my community. I have personally, engaged with the staff and found them unprofessional and unresponsive to general …
I wish that I could give zero stars. I took over my grandmother’s property after her passing in 2021 and for 2 years I have been extremely disappointed with management. Repairs take forever to fix. It seems as though this management company …
Since the company took over I only spoke with one manager about an issue. She was taking care of the matter she was professional. Then 1 week later someone else took o wr. I have been having issues. No return call or emails. I have delt …