Beginning in 1929, our Quality Oil Company believes in delivering quality service. From Virginia to Florida, our Company believes in keeping our customers a priority. We hope we make you feel at home by serving your propane, fuel oil, and commercial fueling needs, providing you a place to stay at one of our hotels, and welcoming you into one of our convenient stores.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
1540 Silas Creek Pkwy, Winston Salem, NC 27127
They were very prompt with the delivery. The tech walked me through and showed me how all the appliances the uses gas works and they returned as agreed to complete additional request we had.
Before voicing a complaint keep in mind a “flustered” employee has the company’s permission and encouragement to call the police to “help calm” ANY situation. …
Excellent and reliable service! The company has always been there for our family over the years. Efficient, Friendly and Knowledgeable Staff!
Exceptional customer service for your fuel delivery and HVAC needs. Repairmen and fuel guys are very friendly and trustworthy.
We have used Quality Oil for years, and they have consistently provided excellent service.
I have used Quality Oil for the past ten years. Great Company I have zero complaints and would recommend them to anyone.
These are quality people, no pun intended. They installed my propane tanks in the pouring rain. They were all super nice and professional. They were there when they said they would be, which is unheard of these days.
Quality Oil delivered next day with no issues! So easy, so convenient! Great customer service!
I have been a customer since 2005 and love this company. Their employees and service are exceptional.
Great and friendly service. We are very satisfied customers for over 26 years. Mark and Nancy Holmes.
Never have any problems. They work with me for a competitive rate and deliver on time.
Best service all around ! Be with these guys for over 10 years and never had an issue with them. They always go above and beyond taking care of customers.
These folks are professional, courteous and efficient. I have always received good service and would highly recommend them.
We went to the office on silas Creek Pkwy to discuss furnace installation while they were renovating. We were talkedto in the parking lot all of one minute. The person took our name, no phone number and said they would get back to us. Very rude and unprofessional.
The technician was very friendly. Since this was a new service the technician took the time to tell me about the tank and how to get future service. The entire process was extremely easy and very friendly.
The staff is always courteous and the service is always prompt.
We have used Quality Oil for decades. Never have had a problem with their service. Excellent, excellent service.
I have used Quality Oil for 30+ years. They have always been kind, courteous, and quick to respond. I would recommend them to anyone.
From the first call to the installation I was treated wonderfully, and everything went smoothly.
Extremely satisfied with the service I received from Quality Oil. For those of you who hold other service commitments with other HVAC companies, you need to sign up for service with Quality Oil, I know I will.
they built an oil rig next to me comfy home and industrialized a comfy wooden home me boy theres always construction noise and i cant do anything about them
Always responsive to your needs. Beverly is especially helpful as always. 5 star service for every phone call, or delivery.
~275 GALLON OIL SPILL
On 10/17/2019 A Quality Oil driver delivered to the wrong address. They were …
WE like being on auto fill up, and quick response if we need propane sooner. Thank you.
Great dependable company! Never run out of gas or oil !! Simply new online payment method as well!
3rd fill. great online setup. everything went great. Thanks.
I have been a customer for several years and appreciate the service and quick response. The staff is very friendly and get it right the first time.I would recommend them to anyone needing propane gas service. CLC
I have doing business with Quality Oil for years and their service, the men and women who I have dealt with, all have been excellent. It has been and will continue to be a pleasure doing business with this company.
Friendly service and I use the automatic fill up for my oil tank and the tank never runs dry.
The staff are always helpful over the phone, and the delivery of heating oil is always fast and easy! I understand that heating oil is expensive so I don’t have a problem with the prices either.
Quality Oil Company provides us with excellent service. Been with them for years and will be for years to come. I highly recommend this company.
I have been with Quality Oil since 1990. They are easy to work with and have been very good to me. Have called night or day and they respond promptly. Very nice people.
I have been with quality oil for several years. Good customer service, always professional people. Best company around !
I commonly fill up at the Quality Mart station next to the main office on Silas Creek. What most people do not know is that Quality Oil has been providing disposable gloves at the pump stations to decrease the unnecessary spread of germs …
My service was I have to say amazing they were one of the best prices around call one day the next day they had it here on time and they had not ran my credit card yet the day before like I thought they had and I’ll ended up being $4 short …
Excellent quality from kind friendly folks from the office to delivery that service both my home and businesses for as many years as I can remember.
Quality Oil has served us for many years with prompt excellent service . I highly reccomend them .
I want to give zero stars but that is not an option. I made an emergency delivery to my parents home in December as they were out of oil and my dad was dying. He passed December 26, 2017. These people have taken another 500.00 + out of my …
We ran out of oil during winter storm Diego with no way to heat the house we called quality oil. The roads were still covered and we were told they couldn’t get the fuel trucks on the road for a few days. We talked to Chad late one evening …
Great service! The driver did an amazing job maneuvering in a very tight driveway situation to fill our tank! Quick and professional!
Quick and friendly service when we were low on propane. I appreciate the kindness from ladies in the office to the delivery personnel.
I am continuing my family’s tradition of purchasing our heating oil from Quality Oil making it 20 years for me and over 60 years for our family. They always keep my tank filled and I do not have to worry about running out!
Quality Oil has been providing oil and furnace service for years. I can’t say enough about the service they provide. Always great!
We always have GREAT service with delivery. The few times that I’ve called the main office everyone I spoke with was VERY polite and helpful.
They are always customer oriented when I call. They are upfront and honest about your delivery wait time. I appreciate their QUALITY SERVICE.
I was pleased with the service of Quality Oil. They were professional and prompt to meet my needs.
We have never had any problems during our decade of using Quality Oil to supply our gas fireplace. Have never run out of fuel or had any service or billing problems.
If I could leave a lower rating, I most definitely would. Terribly rude customer service… Sherry Rucker and Jim Dudek were inconsiderate and threatening. I had a credit account with them and as I tried to set up a payment arrangement as …
Wonderful experience dealing with Quality Oil! Made one call explained situation, asked questions, fill up was delivered the next day.
Very satisfied with installation and performance of my air condition unit. Very professional technicians , courteous, pleasant and friendly. I highly recommend this company if you are currently considering a replacement for your HVAC unit or on the market for a new one.
So far so good, on time delivery is good, great representives came to my house and set up my fireplace to run on gas! Good job
great delivery service and good pricing of our propane.
I have been a customer for many years. Their customer service is excellent. Anytime I have called on them for service, I was assisted by a friendly, helpful staff.
Delivery driver called as requested so that locked gate could be opened for oil delivery. He said he was in the area which I appreciate because we are on the keep fill program.
Quality Oil is always quick to come out for service as well as fuel oil deliveries when called. The office staff is pleasant and willing to help any way they can.. Great company to do business with.
Quality Oil is the best! We have been customers for many years and have remained customers due to their response to our calls and quality of service. Their company name fits. Quality for sure.
Quality Oil Has been a life saver my 89 year old mother and her family.. Beautiful wonderful Caring People …We have been customers since 2010 and during that winter we were outist from Hill oil company because it was turned over to …
The delivery guy and the office people were great! Of course. the price is way to high!! $1.19ish higher than this time last year. I don’t think we can blame this one on the “pandemic”.
Quality Oil is always so helpful, courteous and very knowledgeable Their experience is topnotch!
I am extremely pleased with their quality work and quick response to customer …
Reliable, informed service people and prompt response and delivery.
If I could give ZERO stars, I would. My story begins with having used Quality Oil several years ago and really liking them. The customer service was there and I appreciated that. After moving to another house which already had a large …
Quick delivery, within 1-2 business days of phone call request. Customer Service representatives are always nice and helpful.
Our family has been a long time customer and , has always received excellent customer service from Quality Oil . 5 star company. Q . Oil continues to offer excellent service .
I submitted a request for service through the fuel portal site on a Friday. I indicated that I was low on oil. They filled me up promptly on Monday.
Quality Oil staff are very kind and professional. I dealt with Beverly in Winston-Salem on multiple occasions to update my account. She was a pleasure to speak to.
Don’t order oil from here if you need your furnace primed! They told me that they sold their tech service to Webb so they don’t prime oil. (They told me this after the fact btw, weren’t even up front) Now I’m stuck having to pay two 80 …
We realized our air conditioner was not working, called Quality Oil Company, and a repairman came out within the hour. We needed a part, so he promised to pick it up the next morning at 8:00, and be at our house by 9:00. And that’s …
I created an account for propane! In up paying for oil😒 $58.44 only to get told I still have to pay a fee for them to come back out here also my wife said the customer service was rude and she admitted this was their mistake. Quality oil-tight up if we going to be doing business in the future! Thank you …
When we moved to Clemmons in 2019, we “inherited” Quality Oil from the previous owners of our home. From the first contact we made, prior to buying the house, the folks have been very helpful and pleasant to work with. When we deicided to install gas logs, they did a fine job!
Our oil deliveries are timely and the delivery personnel are excellent. We recently added a propane tank, and the installer personnel were excellent.
Wonderful people who do what they say at a fair price!
We are delighted to have our propane and other services provided by Quality Oil. They are so much more reliable than our previous provider, there’s really no comparison.
Quality Oil installed an oil tank for my mom. Bobby and Matthew were professional and courteous.They answered all my questions before and during the install. The oil was delievered in a timely manner and the furnance was started. There were no issues or problems during this. I would recommend them.
All contacts, with the office and delivery person, are polite and professional.
Have been using Quality oil for several years, they have always maintained the level in my tank to prevent running out of gas for heat. Would highly recommend for supplier.
I have been a customer since 2013. Quality Oil has offered excellent service from deliveries to installing gas logs and needed repairs on existing systems. Thank you for being there.
Our heat kept shutting off and not turning on, so we had Quality Oil come out because we’ve gotten Oil from them for years and the drivers were always awesome, friendly and helpful. They were supposed to give us a price after looking up and …
Our basement oil tank sprang a leak that was only discovered late in the evening. We made a couple of calls to after hours Quality Oil trying to figure out our best plan of action. Quality came out early the next morning and pumped out …
When my oil tank unexpectedly sprung a leak, the folks at Quality Oil were there for me. They exceeded all expectations in helping to remedy the situation until a new tank was installed. Outstanding, friendly service!
I appreciate the wonderful service I receive from Quality Oil. The people who service my furnace have commented on how clean the oil is. i don’t have much of a problem with the nozzle clogging. Great company
Easy to contact. Delivery once it gets scheduled is on time
Love the fact of the speedy service. All of the techs that we have encountered are pleasant and knowledgeable. Since this is the first time I had to deal with oil heat, they have helped out alot! Thanks!
They are a great company. They get my delivery to me as soon as they can and when we are about to have a storm, they got my delivery to me sooner than they thought they would. Very thankful for them. They go above and beyond. Thanks
Technicians always get it right the first time. Their trucks are equipped with parts and we’ve never had to wait for a repair. Techs are friendly, cheerful and nice .. always a pleasure to have them come do our preventive maintenance or repairs.
I had called and asked about getting some gas for my home. The office personal took care of it and the drive called me to let me know he would be out the next day. It couldn’t get no better than that. Thanks…
The driver was very respectful of my property. He was on time for appointment and pleasant to speak with.
I requested that I get a refill via the new site. It was logical and worked well. I was promptly sent an email telling me when this would occur. It did occur then and the person delivering the oil was very polite and quick.
Have been using them for years and have always had great service.
Always looking out for you and always staying in touch ! Really great service
Called in for propane delivery, customer representative was friendly and quickly had me scheduled for delivery. Delivery driver was friendly and professional. Great service.
I’ve been a customer of Quality Oil for a long time and have always received top quality customer service. I highly recommend them for your home heating service.
Very satisfied with their service. We’re on the automated delivery and payment plan, so we never have to worry about running out of propane, and payment spread out over the year is easier than a couple of big bills on delivery.
everyone has been very friendly. Richard is a good & dependable driver & is proud of his truck & keeps it clean. You always deliver when you say you will. Thanks for being such a good company.
We ordered propane and it was delivered the next day. We, also, requested that the driver contact us before delivery (to be sure someone was here) and he did. Very courteous and professional.
I have been using Quality Oil for about three years now. They have always delivered my oil in a timely manner. I use there online request and they come that day or the next day. I recommend them highly for fuel oil.
Quality Oil has proven to be quick and efficient, filling our tank within 24 hours of receiving the request. The technicians are always polite and treat our property with care.
The Quality Oil Representatives that I spoke with were very caring and efficient. It was clear that everyone that I spoke with enjoyed their jobs.
Every time I call, they help me right away.
Great company, helpful people. . . I’ve been a Totally Satisfied customer for over 35 years. . . I was disappointed when they stopped doing service on my heating system. . . But the new service company is reliable, and professional. . . Thank-You Quality Oil Company.
40 Plus years of service from Quality Oil. Furnace and Air Condition replacements . Oil always delivered timely .And very friendly delivery 🚚 .
1/28/2022 Office personal are also professional . …
Always very nice and helpful on the phone and delivery is very quick!
Have used Quality Oil for my propane service for several years, I am on automatic refill and I will admit that I’ve never had a problem with delivery or billing. Quite satisfied
Always good customer service experiences. There seems to be quality staffing here. I’ve never had to wait excessively or had a question unanswered. Tank drivers have come in to help me with my own equipment (pilot light). I object to the low usage tank rental fee, but it’s a business, not UNICEF.
My family has been using Quality Oil for over 20 years. They are great. Warm friendly staff. The service is outstanding and can’t be beat. I love the auto-fill up plan, I never run out of oil. You don’t find this type of company these days. Thanks for you service.
Joel Hunt in East Bend, North Carolina was done dirty and with disrespect.
The value on their website says: …
I love being a customer of Quality Oil. Sam H. delivered my propane and always does a fantastic job. I appreciate the service and delivery operation of Quality always top notch and Quality Oil Management should appreciate the hard work they put in daily. Thank You Quality Oil
I’ve been with a number of different propane suppliers over the last 30 years and Quality Oil is the absolute best of all of them! My parents started buying fuel oil from Quality Oil in 1961; so next year will make 60 years my family has done business with them. The only way I’ll leave is they go out to business.
Excellent customer service and prompt with refill service when we called in.
I have used Quality Oil since 1980 for fuel oil. Delivery is always prompt. Quality oil also installed a propane tank for gas logs for me. Service has always been exceptional and professional.
I’m a small grading, excavation and septic business that uses a decent amount of diesel fuel and was trying to get set up to have some fuel brought out to my shop to fuel trucks and equipment from a 250 gallon tank. …
I have been using quality oil for the last 8 years. I love the service they provide. Friendly customer service and delivery drivers. …
We have been doing business with Quality Oil for many many years. We have always received great service and I really appreciate the way they have worked with me. I will continue to do business with them the way my parents and my husband’s parents have done.
Quality Oil is an excellent group to work with. Ordered propane and it was delivered as promised with a receipt placed on the front door. Priced very competitive. Been around a long time. Highly recommended.
I was completely out of propane and the delivery came first thing the next morning
Year after year I receive a bill for tank rental at a property I never owned. I have communicated this fact to Quality Oil and yet they continue to send me a bill. My impression of their billing department is that they are quite incompetent.
Called to order LP gas del . gas truck in my drive way at 830AM the next day great service and best price from callling 3 companies.
HWCapps , Winston Salem,NC
Friendly staff and timely service. They keep my oil tank full, worry free. If I need something they come out quickly and take care of it.
Always been really good to us. Very fair prices. We recently had a new heat pump system installed and it works great and was much less than their competitors. Plus Will has been in the business for years and it has a ton of knowledge.
We received excellent service – it was timely, efficient and they let us know delivery well ahead of time. We ordered through Quality Oil’s Pete Warden and he handled everything in a professional manner.
Ordered on Monday, fuel was delivered the very next day.
I have been buying fuel oil from Quality Oil for over 25 years. They have always been very professional and bring oil out very promptly. I will never go anywhere else.
Used Quality Oil for many years and they have served us well.
Great customer service. I highly recommend. Very easy to schedule my propane delivery and it was was delivered on time. Thank you so much.
I have been a customer of Quality Oil for over 30 years and always been completely satisfied at every turn. They are prompt in delivering oil and providing help and assistance when needed and keep their prices fair and reasonable.. Last …
Quality Oil has been around since before I was thought of!! My parents received excellent service at that time. When I became a homeowner, it was not a thought that I would use Quality! Not only do I use them for my primary residence, I …
I would say it was very easy to call to order the heat oil and deliver. Once you set up your account, whenever you call next time they just pull up your name and address that it. The price is pretty good the customer service was good too. Very happy about it.
I have Quality Oil Auto Fill-up and enjoy this service. I have always had Quality Oil for my oil service. All the folks I have dealt with over the years have always been super nice.
Quality Oil is great to work with! The customer service is always friendly and professional! They usually can always come out the next day I call to fill up our propane tank!
Professional, locally owned company. Superior customer service and communication with customer. Changed from another supplier due to Quality Oil Co. excellent service. Highly recommend.
Quality Oil provides exceptional service. We have received their heating oil delivery service for at least 7 years, and the delivery is prompt and professionally completed. We have also used their maintenance service which prepared us to use our heating system properly for the winter.
We just moved to a house with oil heat, never had it before. When I called the office to set up the account I was very pleased how the customer service rep took time to explain how the billing worked and then gave me tips on how to best use oil heat. Very impressive.
Quick service after calling for a delivery. Everything was fine.
Called for a propane delivery on Friday and received it in a timely manner.
Quality Oil has always given me outstanding service on propane and also
on heating oil for an oil furnance. Will call them again.
Courteous in answering questions on the phone. Will find you the correct person to talk to when needed. I like automatic delivery of oil so my tank never runs dry in the winter time.
I have used Quality Oil for many years. Great customer service. The delivery driver did pump too much oil this time and I was asked to pay for the overage. Everyone makes mistakes but that’s the reason for the 4 stars instead of 5. 🙂
This is the 3rd time I have used Quality Oil to refill my fuel oil tank. They are a company that can be trusted.
The office staff are very polite and friendly and the service guy was very nice and respectful. If your looking, look no further this is the place to call.
From account set up to delivery, I would have to say i received quality service. Everyone was friendly, knowledgeable and helpful. The office staff went the extra mile to research my situation and seemed pleased to be able to assist. The …
Even though we(wife and I) are on automatic keep-fill list, due to our more than usual use of our gas fireplace( partly due to covid and staying home) ,it ran out of propane a few days prior to our automatic fill date. It was quite cold, …
Great company. I have used them since I’ve owned my home for over 15 years. Delivery driver always friendly, and I had service guys come out and install a gas range a few years ago. They were great too. Great prices, great service.
This was my first experience with this company and the process was easy and service went well. I am looking forward to doing buisness with them in the future. …
After having the services of a couple of other gas/oil companies for my propane needs, I finally landed with Quality Oil, and have been very happy. They keep our tank full and their billing is simple and easy.
I have used Quality Oil Company as my fuel provider and the company to provide my preventative maintenance for many years. I always receive courteous and professional service from this company. I continue to have good professional service from Quality Oil and I am glad that they pay close attention to the needs I might have.
So far, so good! They made it easy to start a new account and provided a nice discount for our first propane tank fill up. They also came out exactly when they said they would!
Have never called that I wasn’t greeted with a cheerful helpful voice and no matter how busy they always promptly send the truck. The drivers are friendly and always courteous about how they park and come across my yard to fill the tank. I …
Easy delivery request on line. Delivery usually occurs quickly. Respectful of property during delivery. Quality Oil is a good company.
quality delivers our propane! There’s no one better at customer service and the customer experience. Friendly, fast and as a bonus the stores where I buy gas for our cars are always clean and well stocked.
Quality Oil has been my oil company for over 30 years. They have always been professional, kind and courteous. I am on their auto fill-up list, as is my sister, and we have never run out of oil. I am very grateful for this service as my …
We have used Quality Oil for years and have always been very satisfied with the service we received. Last week, I ran out of gas which I think was due to the colder weather and being home all the time. I noticed my tank was empty about …
From the beginning of my call until the end very professional and kind. Questions answered quickly and taken care of
Quality Oil is a friendly and dependable company. They are efficient and punctual. I’ve been using them for residential oil delivery for the past 3+ years.
I have used Quality Oil Company for a number of years. The employees have been personable and I’ve received great service.
Have used Quality Oil for more than 30 years. I have always received prompt, and courteous service. I would strongly recommend the company to anyone searching for a company to meet their propane or fuel oil needs.
Customer service is fantastic. My delivery date was met and I didn’t even have to be home. Thanks Quality Oil, you’re great!
We use Quality Oil for our propane and gas/diesel needs for our company and never have any issues. The propane delivery is always prompt and everyone is always courteous.
I’ve been with Quality Oil since I bought my house in 1995. Always great to work with and set up pay plans monthly and a keep fill so I never have to worry about running out of oil. Delivery guys r nice, polite and respectful of me and my property.
We have been using Quality Oil for several years now. The customer service is excellent in all departments, billing, service, delivery. All the employees are pleasant and extremely helpful.
Our company spends $4000+ every month at the local Quality Mart stores on fuel and various other items. The employees are always friendly and helpful. Quality Mart is a great company to do business with and we are very happy with their services.
I called to get a propane account and after delivering me oil which I already had I was not offered an apology or anything. I called back to set up propane being delivered and never received a receipt like I did for the oil. I was then told …
Delivery is prompt and the driver calls prior to arrival so we can secure our dog!
They provide great service wonderful people to deal with
always come when needed whether fill up or repairs. great customer service and glad they are moving some more things online.
We have relied on Quality Oil for our rental property for 3 years now and are quite happy with their service. It’s easy to request an oil delivery online, and they promptly deliver within a day or 2. They also called to let us know what …
Whenever I have a concern or just need to pay my account, the customer service personnel are always friendly and courteous. Customer inquiries are handled almost immediately. There is never a wait when I call, there is always a rep …
I have been using Quality Oil Company for many years, great Company! Price and service bring me back to them each time! Sam, the delivery driver goes out of his was to give A++ Service, which is rare in todays times.
I’ve used them for years, .always happy with the service. Never have considered using anyone else….another year has past & I’m still happy with my service. Thank you for caring.
the volunteers at Sugar Valley airport have worked with Quality Oil for years. The service has been consistently prompt and professional. We rely on Quality Oil for a variety of products.
Quality Oil Co. has always been very courteous and efficient in working with us for all of our propane services. I have and do highly recommend them!
Larry
We have been with Quality Oil for many years and never had a problem. It is simple to order a refill without talking to anyone with next day service if ordered by a certain time.
Quality Oil Company came out, just as usual. Simple delivery process, on time and on price. If you need a quality service in a couple of days they are the company you want to go with.
Since moving into the Winston Salem area Quality Oil has been our choice for purchasing fire place logs, LO gas and if needed service on our logs. After three years we are very satisfied with their service and pricing. It’s great Customer Service and dependable response to our needs exceeds our expectations.
QC is dependable. Like clockwork they show up to keep our fuel topped off
We have been buying oil from Quality Oil for years and have always got good service. Their prices are competitive.
They were able to fill our tank earlier than expected. The driver was very friendly and courteous. We have dealt with Quality Oil for years and have never had any problems.
They always show up as promised and in a timely manner for oil deliveries. Very easy to communicate with as well. One thing I’d like though is to be able to check the current heating oil prices on their web site, so I don’t have to call to find out.
I have been using Quality Oil for 38 years and have always had a HOME TOWN feeling with their service and reliability. I really appreciate having the budget plan to pay my bill. When the mail did not get my payment to them on time last …
Steven at Quality Oil has been extremely helpful and always available. The only company who was able to help in the High Point, NC area! Definitely recommend.
Took a little while to get the delivery but everybody is trying to get fuel before the price goes up even more. Was not a problem.
We have used Quality Oil for our home propane (heating, cooking, water-heating) for over a year now. We have never had to worry about the tank getting too low as the automatic re-fill option gives us the the peace of mind that it will get …
Quality Oil was on time and has good pricing. I had a 500 gallon propane tank installed. The technicians were very professional and efficient in their work and informative and helpful to me about the process. I was very impressed with the overall service and customer service. I look forward to working with them in the future!
I have been a customer for 23 yrs, always great service, and the staff , friendly and a pleasure to talk with, I will remain a customer for as long as they provide this service.
I have used for 29+ years and they have always been completely happy with their service.
We have had Quality Oil for many many years and have always had exceptional service. The gentleman who fills our propane tank is so kind. I have nothing but good things to say about the company, their employees and their service. I have …
I was not home but my wife spoke with the delivery man (truck P472) and he was very helpful and answered all the questions my wife had. He even spoke of a new program that will roll out soon that will be so helpful for all of us. Thank you for speaking with my wife and answering all her questions as well as filling up the gas tank.
Quality Oil Company is run very professionally and staff is very helpful and customer oriented.
The refill scheduling went fast and easy and only 2 days wait time. The oil tank refill was delivered fast and on time, the driver was polite and was nice to respond all of our questions on refill practices (we are new to using this type of fuel since we bought this house recently) and the payment methods are flexible.
Ordered from this company 2 weeks ago and received good service. However, then had my furnace serviced and found that it has to be replaced…which I cannot afford at the moment. I am planning on replacing with heat pump so I can’t use the …
We have gotten propane from a couple of different company before. This is by far the best company we have had dealings with. The staff are super nice and easy to work with. I recommend them to all my friends and family.
Fast service and most importantly they don’t play with propane pricing like other companies do. I have used them three times now, Quality Oil Company offers very fair pricing compared to the company I was using. I highly recommend then, and will continue to use this company moving forward!
The customer service at Qualiy Oil is top notch. Taelor is wonderful.
These guys are awesome. My in laws used them until they passed. The automatic fill up option is great. Drivers were very nice and office staff are great!! Our Church uses them for their carrier. Never had any issues. Great local company. Would highly recommend.
Office staff was very friendly and helped me with all my questions. Oil was delivered on day promised. I would have to give a customer service rating of above and beyond. I can’t say enough about efficient this company is. I ordered oil …
Quick to set our tank and leak test. Less than 48 hours they came and filled our tank.
Our company has been using Quality Oil for off road diesel delivery for years. They are great to work with. Very friendly and are always on top of their billing. Would definitely recommend this company.
I am pleased with Qualify Oil. I am on KEEP FILL so that is great.
I do wish they could fill it before it gets so low. My tanks run my generator as well as my grill and gas logs. I just want to always make sure I have plenty …
I have been a customer since January of 2003. The folks who answer the phone treat me as if we had a picnic last week! The delivery drivers are always professional, polite , personable and respectful of the property. I am on an ‘auto-fill’ …
We ran out of Propane on a Sunday. When we called, even though they were booked out for a week, they said they could definitely get it out in no more than 48 hrs with no extra charge, or would deliver that day for a nominal fee. They were very accommodating and understanding. Would highly recommend!
I’ve been a customer of Quality Oil since 1998.
They are reliable and the delivery drivers are always courteous and professional. …
Asked and given a afternoon delivery because needed to be home to get dog out of lot. Came in morning with no one home. Dog rattled when we got home. Girl in propane departments attitude was that’s just how it is.
We had run out of heating fuel oil and after calling the company, they were very understanding and scheduled a delivery for the next day. Great people to work with! …
I have been a customer with Quality Oil for many years. Why? Their office staff
Is courteous, knowledgeable and efficient and the delivery people are the best. Pat Thomas
I was quoted a price for a heating oil delivery When the driver arrived they had upped the price 30 cents per gallon. Do not depend on what you are told being honored
Tank delivered today, best company ever, called all the local propane companies around me in August and to this day this is the only company that has called me back so they now have my business
Quality has always been friendly and reliable. There customer service is fantastic! Not to mention Quick.
They have been kind, helpful and on time with delivery. i recommend them to anyone needing gas.
We are extremely happy with the customer service and delivery service from Quality Oil. The staff at the office are always friendly, and they helped us to setup the automatic payment for our account. The easy payment plan definitely helps …
I’m a small business, Rodney’s Tree Service. From the first contact I have had a GREAT experience. I can contact Quality and they send someone out to fill the tanks same day most times. Once in a while it is next day. Communication is too …
Quality Oil has always been very competitive with their prices. I’ve never had any problems with the keep fill service they offer. I have been a customer for 30 plus yrs. and never once have they let me run out of fuel. I would recommend them for a long term supplier of home heating fuel.
After being with another propane company for years that was bought out by a terrible company we are extremely pleased with the response from Quality Oil for getting our new tank set up sooner than scheduled, also a great discount for the …
Most professional, modern and organized heating oil company in Winston-Salem. They’re great on sending email correspondences, have an app that’s easy to navigate, and always easy to get in contact with! I use them regularly. They’re …
I think they are very quick on their deliveries and very competitive on their prices.People in the office are very nice and respectful. I would recommend it to anyone.
They monitor my usage of heating oil and never let me run out. That’s all you can ask for. Friendly folks and sell a quality (no pun intended) product.
Quality Oil has provided heating oil for my home as long as I’ve lived here. The company is adapting to technology advances, which makes it easier to track delivery and usage, and make payments. During the months of winter cold, I rely to Quality Oil to keep me warm!
Quality Oil Company staff is always friendly and very prompt to assisting me with any of my questions.
My grandmother has ordered oil from Quality Oil for many years and has always had a great experience with everything from ordering to delivery.
Customer for 7 years. Auto refill service makes this something I don’t need to worry about. They take care of it all !
i love the online feature now where i can order oil as needed and i also love that i can make payments on my bill it’s very helpful especially in these hard times!
Quality Oil has provided our heating fuel for 30 years. Locally owned with great service. Highly recommended.
Been a customer of quality oil for over 20 years they are a great company very customer service friendly I would recommend them to my family and friends
Always been extremely pleased with my services from Quality Oil Company. When I had to call them, the lady was so nice and answered all my questions.
Quality Oil has the best customer services of any company that I’ve ever dealt with. I have ordered from Quality Oil for the past five years – wouldn’t change a thing.
Excellent customer service. Delivery drivers respectful.Have come out anytime I call.
Professional & courteous customer service. Appreciate the monthly budget option to spread out payments over 10 months. Highly recommend Quality Oil.
Great service and communication – been a customer for many years and Quality Oil has always served us well. Prompt and courteous. Would totally recommend.
I Love quality oil very professional and reliable delivery on time and Mrs Sherry is a very nice lady customer service is great Thank you .
I have grown up with Quality Oil, and the name says it all. Reviewing all aspects of the company receives 5 stars. I have oil, and propane, and they stay on top of both. They are wonderful to work with, and to talk to. Very professional. I will always stay with them because you do not give up on a well oiled machine.
Usually Great service! This time I was told I could not get gas delivered until I paid my tank rental which was not due for 30 days. I have never been late or had any issues with my bill prior to this. The tank rental was immediately …
Our request was processed very quickly.
Delivery on time. The employee was curteous, and friendly.
We highly recommend Quality Oil !
Quick service! Always dependable. Love the new app for propane tank levels and ease of ordering. Been a customer for YEARS!
Love the new automatic wireless gas level device! I don’t have to worry about anything. God bless the drivers that have to thread the needle backing down my driveway.
I’ve used many propane companies in the past. Quality Oil consistently has the best prices and customer service is always friendly and responsive.
After the terrible weather vortex over the Christmas weekend, I called to have my propane tank filled. After a lengthy telephone wait a beautiful , friendly voice answered and I knew everything was right with the world (I’m 80 years old). Next morning the tank was filled!
I was very disappointed with Quality Oil’s handling of my recent service call. On Tuesday, Dec. 27th I called for a propane delivery. Like many of their customers, the severe cold snap meant my propane supply unexpectedly dwindled …
Quality Oil is a great company to work with. They have always helped me anytime I call and have a question. Always a good price. They will look after you needs. Thanks again for all you do and keep gas in my tank.
We have been using Quality oil for our heating oil needs for the last 28 years. We are on the keep full service too. This is a great company with great people.
the ordering process was easy and the customer service from the order center was nice. My only problem is handing over a large sum of money and being completely out of oil because we just moved into the home, and it took from Thursday to late Tuesday to receive our order fortunately the weather cooperated, and it wasn’t that bad.
Great service and very responsive. Can’t wait to get the app to know how much I’ll is in the tank. That will save me a lot of grief of figuring out of it is out of oil in summer for hot water or if it is a valve/burner problem!
Quality Oil has great customer service. And drivers who deliver are friendly. Very happy with their service, l would highly recommend them.
Quality Oil always exceeds our expectations on delivery and price.
Quality Oil is a customer focused company. We tried all the other propane suppliers in the Triad, but
Quality Oil is the best.
I am a new customer. The registration process was very easy and the person I dealt with was very knowledgeable. She set me up with an account and scheduled a delivery within a few days. The delivery was on schedule and completed within 20 minutes. Am very satisfied.
Called to get my tank filled and had great customer service. Explained when it would be done and was on time. Have been very happy with Quality oil
We have had Quality Oil for many years. We are on the keep fill plan and they have never let us run out of oil. The employees we have contact with, have always been nice and friendly. I fully recommend them.
Quality Oil has been my supplier for over 50 years. Always courteous & helpful. I bought gas logs from them. Drivers always extremely kind & helpful.
the service I received was of great quality. From the initial call to set up my delivery to the gentlemen who delivered it who took the time to talk to me while delivering it. Even received it a day early.
After a terrible experience with Amerigas I looked for a local propane provider to service my tank. When I called Quality Oil, I was shocked to be greeted by a human. They went out of the way to take care of my urgent need for propane. …
Quality Oil is my go-to service provider for all things oil and gas. Every employee encounter is always courteous and professional, each one of them strives to provide the best services possible for their customers. Quality oil is dedicated …
The service we’ve received through Quality Oil has been wonderful. Everyone I’ve spoken with over the phone has been very nice, helpful and informative, and the gentleman who came out to fill our oil was very nice as well. They’ve been great to work with!
Fast service reliable and punctual. Highly recommend Quality Oil for your fuel delivery service. Being in the construction industry this service is great help to get fuel delivered to the job site for our equipment and at our home office. …
I’ve been a happy residential heating oil customer for 21+ years. I appreciate the timely delivery, keep-fill service, and easy pay options. MyFuelPortal adds the convenience of all-online services — it’s so easy! Big thumbs up to my local Quality Mart locations as well!
I’ve been dealing with Quality Oil for a few years now, and I’ve always found them to be courteous and kind when I place orders or have any questions. They always deliver when they say they will with delivery drivers are also pleasant. I appreciate their customer service.
I have been with Quality Oil for over 20 Years and they have never let me down. I get automatic delivery and don’t have to worry about heating my home. I purchased a new furnace and a new AC unit from them and am very happy with them.
Quality has been great to me and my propane needs. Last year we built a new home and we needed an in-ground tank for our needs, quality was the only company that gave me the option of buying and installing my own tank. They have filled my tank 3 times since then, their prices are very reasonable and the service is exceptional.