Absolutely love the quality of service I have received from Quantum Credit Union! Between Rachelle in lending and Taylor in member services, I won’t take my money elsewhere 💙 …
If you need a credit union, I would definitely make the decision to go to any other one but this one. I thought a smaller credit union would have better cost service, I thought wrong.
They say its a savings account however the minimum balance of $50 is actually the member fee and they don;t tell you that when you open an account, if you take a dime out below $50 they charge you $25 .
Quantum Credit Union are THIEF’S !!!!!!!!!!!!!!!!!
They’re not very small business friendly. They don’t offer business loans or business credit cards. Quantum pulls your personal credit (trans union) to open a business account, that offers nothing. Totally useless, in my opinion.
I have been using these guys since my first car loan, back in 2004. Dependable, friendly, and they have always worked with me to try and help me accomplish what I’m after. Highly recommended.
If your looking for a credit union, pick anyone but this one! Horrible customer service and they steal from your account and do what they want with your money! Not ok! Chose to move all my accounts and still dealing with the aftermath!
Edit: My biggest concern was that I have been a customer for a long time and had something abnormal in my life that affected my account, and no one seemed to care. Being proud of the customer service they provide and not showing it to me …
I’ve been a member for many years and today was the first day I had a problem. I’m impressed that someone took the time to call me and review my issue. She was able to explain and help me with what I needed. I’m happy that when things went …
I have repeatedly tried to get this credit union to stop allowing unauthorized payments to Paypal. I am suppose to be getting a refund but instead PayPal keeps taking out of my account and not putting in the refund. I have several fees now …
I have been a member for over 25 years. TECU/Quantum has always taken very good care of me and my family. We have all our loans, accounts, and mortgages with Quantum. They know us by voice when we call in and are always super speedy in taking care of needs or answering questions. Special shout out to Sandra and Michele!
Just be careful and read the fine print. I completed my loan payments and decided to leave my savings with them so it would be easier the next time I bought a car. What I just found out is that after a year of no activity they deduct …
I’ve been banking with them since I opened a savings account in Kindergarten (late 1980s) and my late mother was a member most of her life. Always have had great experiences, and service. It’s much more like a small town bank as they know …
It’s really too bad equishare merged with them. I loved equishare. I’ve had NUMEROUS issues with quantum bank. They are awful. I get my check direct deposited and have to wait 5 days for it to clear? Ridiculous
We had some frustrating initial issues with setting up our car loan payments, but, the team rectified the problems quickly and made every attempt to make things right. 5 stars for making it right, but 4 stars due to the process being frustrating in the beginning.
Great people, offered me a loan when USAA and Navy Fed didn’t. MISSED a payment and instead of putting on my credit pushed it back while I was overseas without hassle.
Today I had an unpleasant experience at Quantum Credit Union. An organization that I have banked with since they were TECU (Telephone Employee Credit Union) when I began working at SBC in 2001. I came in with a check and was told due to the …
I have been working with Pristina Dupard. She has made my experience nothing short of amazing. She’s very knowledgeable, patient and friendly. There needs to be more people like her! Thanks for all your efforts, Pristina!
I only went with this company because my dealership says they offered a cheaper rate on my auto loan that USAA. Almost not worth is because of the hoops I had to jump through to get my automatic payments set up. After multiple phone calls …
I was a member of equishare credit union and really enjoyed being a member there. They always went out of their way to help, now that they’ve merged with quantum credit union, I’ve had nothing but bad experiences with them starting from my …
I’m not a customer of Quantum, but have been trying to track a vehicle title down (and having a lot of trouble), but was lucky enough to speak with Pristina Dupard of Quantum who, unbeknownst to me, had already been working on this issue …
Wayyyyyy behind the times.
22 years
I have been a member of this credit union for 10years , they are all helpfull and friendly. service is great!
Update your hours if you are closing early. Have some integrity. Drove all the way here from Newton just to find out yall closed early.
Absolutely love the quality of service I have received from Quantum Credit Union! Between Rachelle in lending and Taylor in member services, I won’t take my money elsewhere 💙 …
If you need a credit union, I would definitely make the decision to go to any other one but this one. I thought a smaller credit union would have better cost service, I thought wrong.
They say its a savings account however the minimum balance of $50 is actually the member fee and they don;t tell you that when you open an account, if you take a dime out below $50 they charge you $25 .
Quantum Credit Union are THIEF’S !!!!!!!!!!!!!!!!!
They’re not very small business friendly. They don’t offer business loans or business credit cards. Quantum pulls your personal credit (trans union) to open a business account, that offers nothing. Totally useless, in my opinion.
I have been using these guys since my first car loan, back in 2004. Dependable, friendly, and they have always worked with me to try and help me accomplish what I’m after. Highly recommended.
If your looking for a credit union, pick anyone but this one! Horrible customer service and they steal from your account and do what they want with your money! Not ok! Chose to move all my accounts and still dealing with the aftermath!
Edit: My biggest concern was that I have been a customer for a long time and had something abnormal in my life that affected my account, and no one seemed to care. Being proud of the customer service they provide and not showing it to me …
Quantum employees are friendly and helpful every time I go in.
I’ve been a member for many years and today was the first day I had a problem. I’m impressed that someone took the time to call me and review my issue. She was able to explain and help me with what I needed. I’m happy that when things went …
I have repeatedly tried to get this credit union to stop allowing unauthorized payments to Paypal. I am suppose to be getting a refund but instead PayPal keeps taking out of my account and not putting in the refund. I have several fees now …
I have been a member for over 25 years. TECU/Quantum has always taken very good care of me and my family. We have all our loans, accounts, and mortgages with Quantum. They know us by voice when we call in and are always super speedy in taking care of needs or answering questions. Special shout out to Sandra and Michele!
Initial difficulty with loan docs and setting up auto draft loan payments. The issues were rectified
Just be careful and read the fine print. I completed my loan payments and decided to leave my savings with them so it would be easier the next time I bought a car. What I just found out is that after a year of no activity they deduct …
I’ve been banking with them since I opened a savings account in Kindergarten (late 1980s) and my late mother was a member most of her life. Always have had great experiences, and service. It’s much more like a small town bank as they know …
It’s really too bad equishare merged with them. I loved equishare. I’ve had NUMEROUS issues with quantum bank. They are awful. I get my check direct deposited and have to wait 5 days for it to clear? Ridiculous
We had some frustrating initial issues with setting up our car loan payments, but, the team rectified the problems quickly and made every attempt to make things right. 5 stars for making it right, but 4 stars due to the process being frustrating in the beginning.
Experience was very pleasant! I continue to have excellent customer service! Via person, emails and telephone! Keep up the great work!
Great people, offered me a loan when USAA and Navy Fed didn’t. MISSED a payment and instead of putting on my credit pushed it back while I was overseas without hassle.
Today I had an unpleasant experience at Quantum Credit Union. An organization that I have banked with since they were TECU (Telephone Employee Credit Union) when I began working at SBC in 2001. I came in with a check and was told due to the …
I have been working with Pristina Dupard. She has made my experience nothing short of amazing. She’s very knowledgeable, patient and friendly. There needs to be more people like her! Thanks for all your efforts, Pristina!
I only went with this company because my dealership says they offered a cheaper rate on my auto loan that USAA. Almost not worth is because of the hoops I had to jump through to get my automatic payments set up. After multiple phone calls …
I was a member of equishare credit union and really enjoyed being a member there. They always went out of their way to help, now that they’ve merged with quantum credit union, I’ve had nothing but bad experiences with them starting from my …
I’m not a customer of Quantum, but have been trying to track a vehicle title down (and having a lot of trouble), but was lucky enough to speak with Pristina Dupard of Quantum who, unbeknownst to me, had already been working on this issue …