What kind of radiologist tells you to come with a full bladder and then makes you wait in the waiting room for an hour?!? Never even saw the tech, peed and went home.
Very angry!!!! Year and a half ago I had to go to the hospital, everything was taken care of though financial aid. Now they said I did not pay anything and put me on collections and calling people I know on top of that. I’m very disappointed with the way they treated me and the people I know!!
Got an X-ray done for my hand and they decide to send me my bill 5 months, but have a problem when you’re late on the payment. Bunch of leeches they are.
Totally missed, and misdiagnosed my Cervical MRI. Clearly shows Stenosis of the cervical spine due to bulged discs. You should really get your help from some place else other than a community college.
Have called and emailed as requested and have ask to speak to a supervisor about being threatened to be turned into collections for a bill I paid. Never have received a call back as requested. Everybody is allegedly working from home?
Horrible place and service. The hospital is nice, but these radiologist and technicians are from a different brand where the hospital contract with. These people has only automatic phone service and there is virtually 0 way to reach and …
My father and I have been fighting an invalid bill for *months* now that this company sent to collections without ever sending my father a bill in the mail (nor any follow-up bills, nor even a collections warning!) A bill, I might add, that …
I spoke with a customer representative about a bill that was paid over a month and a half ago and was told that they are still processing the payment and it will take 10 more days to process and to disregard the past due bill I a have. I …
Terrible! Turned my name over for collection on an $8.47 bill that was paid two months ago! A simple check of records would have shown that they had been paid! We never even received a warning that would have alerted us prior to this action taking place. Looks like they need to hire a better billing department.
Jennifer was great! I mentioned the bad reviews and she made sure to send me complete confirmation of my payment via email. Now, just wait and see if I get sent to collections.
Your company has really upset me. I received a mammogram 12-23-15 at Barberton Summa. My insurance sent payment 02/16. We received two RECORDED phone calls saying we owed, first $200.00 now another recorded message saying $105.00 and …
I have never even stepped foot in this place. My father did. He paid his bill. Then they billed me as well. Never sent me a bill or informed me. Then the collection calls started. At least three months ago talked I to someone there, after …
Sadly I’ve found myself in the same position as all the other reviews. It’s bad enough to worry about your health and the stress if that but keeping track of all the bills can be so difficult for so many. Fortunately, I was not going to be …
Getting one star because 0 is not an option. Inefficient and Incompetent! I paid as soon as I was billed, but they sent an embarrassing past due notice and threatened collections two months later. I even went to my bank and obtained …
Same issue as many already stated. Have been turned into collections with no warning once from them. Now we’re still fighting back and forth about another day on the bill that they stated had already been payed but now all the sudden it …
Wish I could give this company 0 stars. Anyway, Very poor customer service. I double paid a bill, My mistake. DOZENS of phone calls and HOURS and HOURS made to various people here, they will say oh “so and so will call you back on X date” …
So much about this Company does not add up. I paid my bill! They sent me a past due bill. Talked to customer Service, a few times, each time the contact info they provided did not match up with previous info given. I said I would mail a …
Be sure to keep copies of your payment receipts. Their online payment system is the worst. I received past due notices for a bill that was paid. I called and provided the reference number and was still made to email a copy of the receipt so …
I didn’t even want to give 1 star. I have been fighting with them for 5 years over the same account. My insurance paid the bill and they didn’t credit my account. They sent me to collections. Been on my report for 5 years. Can’t wait for it to be gone. They sure as heck won’t credit my account!
The billing office is real bad!!! Got a bill in July and sent a check to them with 2 days! Got another bill in August for the same amount that the check was for? The check I sent was cashed back in July. I called them in August about the …
They never sent me a bill and then sent me to collections randomly 2 years later. They also brought in a “closer” for a high pressure sales pitch to schedule non-urgent elective surgery the following week. Go somewhere else.
Offshore billing service, can’t believe what the hospital I was so proud to graduate from and be a part of has become. Very sad the business and administration has destroyed our profession. …
If I could give ZERO as a rating I would. I am on 3 months now of trying to resolve my husband’s account. I continue to get read the script from the offshore team. I am not seeing any resolution. I have been fraudulently billed for services …
I have been trying to pay a $9.31 bill for 6 months. The automated system doesn’t work – it just transfers you to customer service. Customer service rep reads from a script and then puts you on hold. They keep coming back on the line to …
I have been trying since December of ’21 to have bill sent to workman’s comp for my husband’s workman’s comp claim. Six months ago I received a collection notice because they never billed workers comp. Every month we called giving info and …
Trying to do the right thing and get my mother’s bills paid. The phone number for this company connects to people overseas and they could not provide me with a balance due. Had to ask several times to be connected to the States (on shore). …
The service wasn’t the problem the billing department is the dreadful. I paid my bill bill on 6/24/2022 and received a collection notice August the second week of August for the exact amount of the previously paid bill. I was on hold for …
What kind of radiologist tells you to come with a full bladder and then makes you wait in the waiting room for an hour?!? Never even saw the tech, peed and went home.
No problems.
Extremely terrible service and billing is
Billing for radiologist they give you about 5 minutes before they send accounts to collection.
The service by radiologist was phenomenal. My procedures went very well and I was well cared for.
I have been trying to schedule an MRI for a week now. I’ve left bunch of messages and they have yet to call me back… HORRIBLE
Called and I was told my bill was paid in full then get a bill from collections. What a joke.
Received a bill wasn’t sent to insurance so I’ve been calling for days and the phone disconnects every time!
Very angry!!!! Year and a half ago I had to go to the hospital, everything was taken care of though financial aid. Now they said I did not pay anything and put me on collections and calling people I know on top of that. I’m very disappointed with the way they treated me and the people I know!!
Got an X-ray done for my hand and they decide to send me my bill 5 months, but have a problem when you’re late on the payment. Bunch of leeches they are.
Also have been scammed for a bill I already paid. Impossible to reach them to try and fight it and now there’s the collection agency,
Sent me a bill via text when I have never used their services. 2 stars because it was at least easy to remove my number from their system.
Totally missed, and misdiagnosed my Cervical MRI. Clearly shows Stenosis of the cervical spine due to bulged discs. You should really get your help from some place else other than a community college.
*********WARNING************SCAM ALERT********
Scam artist. I received a medical bill for something I never had done, while …
Have called and emailed as requested and have ask to speak to a supervisor about being threatened to be turned into collections for a bill I paid. Never have received a call back as requested. Everybody is allegedly working from home?
Horrible place and service. The hospital is nice, but these radiologist and technicians are from a different brand where the hospital contract with. These people has only automatic phone service and there is virtually 0 way to reach and …
My father and I have been fighting an invalid bill for *months* now that this company sent to collections without ever sending my father a bill in the mail (nor any follow-up bills, nor even a collections warning!) A bill, I might add, that …
I spoke with a customer representative about a bill that was paid over a month and a half ago and was told that they are still processing the payment and it will take 10 more days to process and to disregard the past due bill I a have. I …
Why can’t we rate the “businesses” that REALLY deserve it a negative rating. A ONE star rating is going too far for these guys/gals. …
Terrible! Turned my name over for collection on an $8.47 bill that was paid two months ago! A simple check of records would have shown that they had been paid! We never even received a warning that would have alerted us prior to this action taking place. Looks like they need to hire a better billing department.
Jennifer was great! I mentioned the bad reviews and she made sure to send me complete confirmation of my payment via email. Now, just wait and see if I get sent to collections.
Your company has really upset me. I received a mammogram 12-23-15 at Barberton Summa. My insurance sent payment 02/16. We received two RECORDED phone calls saying we owed, first $200.00 now another recorded message saying $105.00 and …
I have never even stepped foot in this place. My father did. He paid his bill. Then they billed me as well. Never sent me a bill or informed me. Then the collection calls started. At least three months ago talked I to someone there, after …
Sadly I’ve found myself in the same position as all the other reviews. It’s bad enough to worry about your health and the stress if that but keeping track of all the bills can be so difficult for so many. Fortunately, I was not going to be …
Getting one star because 0 is not an option. Inefficient and Incompetent! I paid as soon as I was billed, but they sent an embarrassing past due notice and threatened collections two months later. I even went to my bank and obtained …
Same issue as many already stated. Have been turned into collections with no warning once from them. Now we’re still fighting back and forth about another day on the bill that they stated had already been payed but now all the sudden it …
Wish I could give this company 0 stars. Anyway, Very poor customer service. I double paid a bill, My mistake. DOZENS of phone calls and HOURS and HOURS made to various people here, they will say oh “so and so will call you back on X date” …
So much about this Company does not add up. I paid my bill! They sent me a past due bill. Talked to customer Service, a few times, each time the contact info they provided did not match up with previous info given. I said I would mail a …
Be sure to keep copies of your payment receipts. Their online payment system is the worst. I received past due notices for a bill that was paid. I called and provided the reference number and was still made to email a copy of the receipt so …
I didn’t even want to give 1 star. I have been fighting with them for 5 years over the same account. My insurance paid the bill and they didn’t credit my account. They sent me to collections. Been on my report for 5 years. Can’t wait for it to be gone. They sure as heck won’t credit my account!
The billing office is real bad!!! Got a bill in July and sent a check to them with 2 days! Got another bill in August for the same amount that the check was for? The check I sent was cashed back in July. I called them in August about the …
They never sent me a bill and then sent me to collections randomly 2 years later. They also brought in a “closer” for a high pressure sales pitch to schedule non-urgent elective surgery the following week. Go somewhere else.
Offshore billing service, can’t believe what the hospital I was so proud to graduate from and be a part of has become. Very sad the business and administration has destroyed our profession. …
If I could give ZERO as a rating I would. I am on 3 months now of trying to resolve my husband’s account. I continue to get read the script from the offshore team. I am not seeing any resolution. I have been fraudulently billed for services …
I have been trying to pay a $9.31 bill for 6 months. The automated system doesn’t work – it just transfers you to customer service. Customer service rep reads from a script and then puts you on hold. They keep coming back on the line to …
I have been trying since December of ’21 to have bill sent to workman’s comp for my husband’s workman’s comp claim. Six months ago I received a collection notice because they never billed workers comp. Every month we called giving info and …
Trying to do the right thing and get my mother’s bills paid. The phone number for this company connects to people overseas and they could not provide me with a balance due. Had to ask several times to be connected to the States (on shore). …
The service wasn’t the problem the billing department is the dreadful. I paid my bill bill on 6/24/2022 and received a collection notice August the second week of August for the exact amount of the previously paid bill. I was on hold for …