Radiology Associates of Macon has been serving the Central Georgia community since 1972.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
770 Pine St Ste 290, Macon, GA 31201
Tech was friendly and kind. Got us in and easy peasy!*
Same complaint as everybody else. The right hand does not know (or care) what the left hand has already collected.
Horrible billing. Not responsive to resolution. I have contacted multiple times for resolution for they did not properly file insurance. I will never use them again willingly.
I was charged twice using their online system and it took almost a month to receive my refund.
Employee singing so loudly in the back that you hear her in the waiting room. It was not comforting but more like unsettling. Unprofessional and unwanted. Evidently she thinks people want to hear her sing.
I paid up front for service’s provided, never received a bill after but somehow end up in collection’s for money already paid.
The entire staff was gracious, accommodating and helpful. No long wait, totally efficient process. I highly recommend.
This facility is poor and I would never go back to Navicent. They do not even send the bill to your home in the first place. By the way the insurance has paid you Radiology.
By far this is the worst center that I have ever dealt with. First of all, my insurance covers a yearly mammogram that only requires me to pay a copay. So, I’m not understanding why I owe these people. Very disgusted…..
We had a 2 pm appointment for my granddaughter. We arrived at 1:40 we were asked to arrive 15 minutes before appointment. The receptionist was asleep at the sign in window. We had to wake her up. Talk about unprofessional. We were finally called at 2:40.
Horrible billing service. I paid day of, they never sent me a bill, and now I’ve received a call threatening a collection action over $200. Avoid these folks if you can…
These people billed my insurance, was paid in full and still billed me. They sent me to collections, my lawyer sent them a check, they never updated their collections agency and I am still being harassed. Ridiculous!!!!
Two women at the MRI reception window were rude and surly. Would not allow my wife to wait with me in waiting room. Will inform my doctor I will NEVER come here again!
After being billed over and over again and sending in multiple payments… Kelsey/Callie whatever her name is not only couldn’t answer my questions but also HUNG UP on me… Called back multiple times to finally have Brandy answer as they’re ALL laughing in the background. Horrible service ALL AROUND!
Evidently I do not have a choice as to where my x-rays, etc. are sent to be read?! This comapny is terrible. I have never gotten a bill, but yet 3 claims from 2012 and 5 claims from 2014 were sent to a collection agency!!!! I have been …
The billing department was 0 help. If there was less than 1 star, they would get this.
They use a billing company out of Indiana named Zotec. Zotec is the most incompetent company I’ve ever had to deal with. They are horrible! In fact, I try to avoid doctors that use Radiology Associates and will no longer use the doctor …
The Staff was awesome 😊 I was taken care of promptly. From the moment I walked through the door and great care and service was performed throughout the test. I would highly recommend this facility..Thank you Staff for making a rough test pleasant…May God continue to bless you and your families …
Garbage! Never got a bill but was harassed by phone demanding payment. I eventually paid it because I figured maybe they were subletted out from a provider I actually went to and now I’m getting harassed by collections.
I have received a call stating that I owe for a service that I never received a bill for. I have no idea when or for what services they are speaking of. When I attempted to go on line to view this so called balance due, it asked me for my …
Radiology Associates of Macon has been a thorn in my side for over a year. Over a year ago, I went to the Coliseum ER, where they did scans of my abdomen. I have no health insurance, and no income, so I applied to the Coliseum’s Financial …
I had an abdominal ultrasound with Vineville Internal Medicine. The NPs there are very good. However, the pictures were read by Radiology Associates of Macon. I got a bill, as expected, from this radiologist’s office. I sent a check for …
After several mammograms paid in full for a diagnosed breast cancer, I had one a year later again at Coliseum Hospital in Macon. The hospital used the wrong insurance coding, confusing everyone. I worked with ins, Medicare, and hospital to …
I get a call from their billing department IN INDIANA (Zotech) informing me that, my insurance TRICARE denied payment for the service. I call my specialist to find out what was going on. The specialist’s billing manager informed me that …
There is no face to this company, so when there are billing problems, and there will be, good luck!! Unfortunately I don’t think anyone chooses this group.. it must be loosely associated with the Medical Center??? Anyway, if We could give …
WORST BILLING SERVICE EVER. They mailed us one bill, which we paid using their online service. Then we receive a collection letter from a third party service for additional charges we had never received. They had no record of our payment, …
My insurance company had paid the claim but this office continually billed me even to the point to turning it over to a collection agency. The billing company staff was rude and suggested that I fax documents to them. Sandra also …
Worse company ever to deal with ! My husband is a Jr … we were paying my father in laws bills … thought it was straightened out in September after being on phone with them for over an hour . Got a call from a collections agency today . …
We have had to use Radiology Associates for medical purposes for several years. Apparently they have a contract with our primary medical providers. For the past five years, we’ve not been able to get them to correct our billing address. …
As a student who had recently changed jobs, I was at a point where I did not have health insurance. Had an accident and fractured one of the vertebra in my neck. Between the initial emergency room fees and all of the follow up appointments …
Received a bill for $20.80 which we promptly paid. The check cleared our account 7 days later on 5/27. End of June we received a past due bill so 7/9/20 we emailed all documentation and cleared check to the email address on the bill. We …
If I could give a zero, I would. Had an mri with contrast, the male nurse or radiologist, not sure of which, gave me the contrast very rapidly while I was in the tube. Could not breathe, thought I was going to die before I got someone’s …
Previously I’ve had to call them 4 times so that they would send my bills to the correct address- I get a call today, and guess what? They’ve sent a new bill to the wrong address. Honestly I don’t know how they have that address at this …
So, out of the blue we just recv’d a collection letter from a Debt Collector about a 41.00 bill. We never received an invoice! I guess they’re too busy to invoice the patient or even think that the invoice could’ve gotten lost by our …
I feel like radiology associates exercise unethical billing. I’ll have a procedure or doctor’s visit and their cost to analyze labs is often more than the actual service. Seem to opt to routinely bill out of network when they local and …
After Insurance i owed appx. $160. Set up a monthly payment plan for just over $50 a month. Today they have taken it out for (4) months in a row. I’m on the fifth month now and it still says I have a balance of just over $50. Last month …