With over 240 Texas-based radiologists, our practice provides a level of service and subspecialty expertise to North Texas that is unmatched. See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
816 W Cannon St, Fort Worth, TX 76104
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(Translated by Google) I had an accident at work and for that reason I went to the hospital. the company of my work paid all the expenses. nevertheless. radiology sent me a bill of $33. when everything was turned off. these places It would …
Excellent technicians
Very efficient
Great folks!
Very professional and prompt.
Very responsive and professional.
Highly recommend them
Terrible and unhelpful, avoid this practice if you can
Kind and caring people 🙂 …
Very professional and very impressed
Very nice and friendly.
Very professional!!! Ty
Friendly and courteous staff
Great Hospital and good doctors
Great follow ups. Staff and doctors are great.
Very caring folks!
Always quick and courteous
Very professional and timely manner
Very attentive, nice and prompt.
Very professional & courteous.
Very professional and courteous staff.
My XRay tech was awesome!
Dedicated, very fast, very nice and caring.
There are so professional and nice to me
worst company ever if could rate less than one star would
Keep texting about some bill. I’ve never even been here before
Very professional and caring from start to finish!
I would highly recommend them.
They were professional and treated very well.
Staff was excellent and explained everything that was going on!
The staff was excellent and friendly, as usual!
They treated me very well.
They claim they’ve attempted multiple times to contact me and I have no record of this.
It was great very professional and kind
Talked with LaDonna, she’s resolving the issue that I had…Great contact
Fast service, and very friendly staff.
This place have been payed in full and they still say i ow them.They want remove it from my Crédit .
I have always been treated well staff very professional
I’m sorry to hear that your not doing well. My dad might lose his job at Providence Hospital sadly.
Good service here. Nice lobby with coffee candy clean privat restroom.
They sent me to collections when the mistake was theirs and its still in process of correction. Horrible customer communication
All the staff was very professional and nice to speak with.
I have never been here and I have a bill on my credit report. Im pissed!!!
billing system NEVER works online. Can’t even pay the bills, call them and they can’t find you.
No long wait time at all, I was well taken care of.
Their scam is they bill the customer then that costomers insurance so they get paid twice.
Never been to this place and some how it comes up on my credit. It’s been 5 years
ummmm who are you and why have you shown up on my credit history from 2015?!?!!!? you brought my score down and I have never even used or heard of your service!
I had a great experience and timely treatments.
Dr. Fiesta, his surgical staff and office personnel are top notch. I highly recommend .
They are friendly and courteous. They are very accommodating.
I had very care when I had my stroke.No complaints.
This place save my life.Best doctors you can find.
Pretty simple procedure. Polite staff and efficient. Great work team!
Always professional and extremely nice! Great job!
My sonogram was with fasting, and it was done well and in a timely manner.
You shouldn’t charge full price for people without insurance its CHRISTMAS
Received a bill for duplicate charges that my insurance already paid in full.
Very professional and courteous staff. Nice to have the opportunity to communicate online and via text.
So reading through the reviews this seems common. I have an account in collections from this place and I’ve NEVER been here before. This is wrong. So here’s 1 Star. I thought it was just me.
Update – Got a quick and friendly resolution. I’m sure a process improvement is in order on both ends, but LaDonna couldn’t have handled it better.
No bill. No statement. No insurance filing. Just a notice of collection. This should be illegal!
Great service. Very professional. Appreciate the interaction with Dr. Ivan DeQuesada in particular. Technical staff was very friendly and helpful! FIVE stars for sure! Thank you.
If you leave a review with Better Business Bureau with supporting details they should resolve issues found.
Got a bill from a collection agency but nothing previously from them. The office refused to provide any clarity or explanation of the bill.
Compassionate staff & everything was thoroughly explained. Courteous, efficient & professional. Perfect.
SCAMS CUSTOMERS ON A REGULAR BASIS. Cancelled appt, received no services, they sent a 50 dollar cancellation fee to creditors. Filing complaints with the state.
People were fine. Bill reasonable in the first place. Thank you for that.
This place was awesome. I got in right away to do the cat scan of my head. It was completed right away with no waiting time.
Just paid my bill to Radiology Associates of North Texas. Really great to see the charity option on their website. Way to give back.
I have never been to this place before and I just received two collections on my credit report from 2015 . One owing 33$ and the other one owing 212$. Ruined my credit score!
Do yourself a favor and dont step into there office. Nice doctors but a horribly ran business. Very unprofessional in the way they handle there finances. It’s evadent that there staff is very inexperienced.
Such a scam. I will just be one more to add to the fact that this company sent me to collections when I have zero balance.
Getting calls on my WORK PHONE for a bill on an account. I’ve never even heard of these people before, much less had any medical work done recently at all… Damn scammers.
What an awesome group of smiling faces.
Was put at ease immediately! …
I have a mysterious account from the Radiology Associates of North Texas in collections from December 2015. The collection agency said the dispute amount is for reading the MRI that was entirely conducted by the North Star Diagnostic …
My husbands Dr. is Iyamu and we have gained some confidence back after seeing him and his awesome staff!!! Hoping our second visits go just as well!
Radiology personnel were professional and courteous. All was done in a timely manner and I have no complaints.
Went in for a possible meniscus tear.Was in a lot pain at the time.The staff was very caring and professional.
They made a bad situation and very pleasant experience. I always left feeling well taken care of.
I went to the hospital and my entire bill was paid until I look on my credit and have 3 charges from them . They never sent the bill to my insurance and now have a bill of mine in collections . This place is horrible . I never stepped foot in there and never would .
My mother is being treated by Dr. Ronald Gerstle and we have had a great experience. From Diane answering my calls to Dr, Gerstle helping us understand with details the treatment. Definitely glad we chose Dr. Gerstle.
I had a billing issue due to them having my address incorrect. However, it was fixed and I was pleased with the level of customer service I received.
Great fast service high wuality of care and concern for me as a patient. Kept me advised of all whats going on and etas. Very impressed with TMCservice completly.
Paid a bill and that but another one on my credit that I never knew about and dropped my credit score by 40 points. Terrible billing department. Looking to report them to the BBB
The tech was extremely caring to my son’s needs when making him comfortable with the test.
I would like to thank Dr. Matt Mitchell for his tremendous skill in peforming my UFE (Uterine Fibroid Embolization. Your talent and caring manner is a credit to the medical profession. …
Surprise billed me and put 13 collections on my credit report. They purposefully position themselves to make sure they aren’t covered by insurances when doing radiology. If you have medicaid they use one who doesn’t take it or at least claim they didn’t. How these people haven’t been sued or investigated is beyond me.
The doctor never called me and talked about my result
I was left in the room by myself .. and the billing was a mess
I have not gotten a bill from these people and they haven’t billed my insurance but they jumped right into reporting it to my credit worst ever it’s sad when you have insurance and there billing department won’t bill your insurance or send you a bill they so lazy they immediately turn it in against yo credit
Great service! Appointment was set up quick and day of I was in and out very quickly. All staff was very friendly and professional!
I was also one of the many patients here who had to find out about a bill via a negative hit to my credit score. TLDR: PATIENTS BEWARE, UNETHICAL BILLING PRACTICES…
Fantastic group of Radiologist and great care for their patients. I didn’t have to wait long in the ER at all to have my CT or Ultrasound read.
Never heard of this place and I don’t recall getting services from them. Yet I have a bill from them in collections randomly.. would like to know what and why I owe money??
I will be reporting this company to BBB. I never recieved a bill from this company and instead got $43.00 bill placed in collections that was reported to the credit bureau. I will be hiring a lawyer to fight the incompetence from this company.
I love to be able to pay in less than 15 seconds and not have tons of paper to throw away. Easy to navigate.
Had no apt.but got me in quick and took less than an hour to get my scans done! Friendly staff and very
Professional.
Great service. I prefer paper billing. The online billing is odd and felt scammy.
Every aspect of my visit to Radiology Associates of North Texas PA was excellent. Everyone from the office staff to the Radiologist was friendly and professional as I went through the process of of my screening.
I never received any communications from this company until I received a bill from the collections department!! They supposedly tried calling my house phone and sent numerous bills, but I did not receive anything from them. Not to mention all of this over a bill less than $40 dollars!!!
Very professional and reads were delivered timely and cost was great. Affordable as well, would highly recommend this group.
This company sends scam-like text-message “bills” — I received the first one four months after my date of service, long after I’d paid the hospital where I had a test. After I called the number, I finally received a paper bill, but from …
I got an unauthorized charge of 90 dollars which was turned over to a collection agency. I had already paid them through my insurance. These people are crooks who will attempt to destroy your credit!
I dont care if you’re dying. DO NOT COME HERE. They send your bills to collection for sport doesn’t matter if you paid it or not.
Be prepared to pay $$$ to everyone!! Even with insurance, you pay a “deposit” when you go in for anything. Then you will owe more on that and that bill comes from THE HOSPITAL!! Then you get a bill from Radiology Associates!! I highly suggest to look for a less expensive facility. I certainly will in the future.
Everyone was friendly and helpful.. but make sure you know where you’re going, it’s a big building and easy to get lost in.. I highly recommend them.
I found all the employees to be cold—especially the 2 girls in back.
I needed help getting up and she acted like I was contaminated. She hesitated then slowly walked over to me and offered 1 hand.
Alexandru Bageac and his team in the Nuclear Medicine Department were really great. Dr. Bageac treated me for Grave’s Disease with RAI (Radioactive Iodine). I appreciate him taking the time to listen to my concerns as well as my frustration with my endocrinologist and answering and explaining things that she did not take the time to do.
Never received billing until collection agency sent bill. Called to find out what it was and Radiology Associates of North Texas said they had coded their bill wrong. Their bill for shot is higher than total MRI cost. How can that be? Sent to review but they offer no explanation. Ridiculous.
I had an issue with my insurance company, UHC, not paying something when I had coverage that they should have paid. Instead they pushed it back to the billing company, Zotec Partners. While my insurance company was arrogant in their …
Spoke to LaDonna at RANT billing company. Got the issue straightened out! LaDonna was wonderful! if you have any problems, give her a shout and she will take care of it! …
This place sent me a $31.00 bill that I then forwarded to my employer due to it being a workers comp claim in 2015. 4 years later it was report to the credit bureaus due to going unpaid. I was never contacted until posting a review. …
Billing department refuses to recall collection due to no knowledge of bill. Claim to have “proof” of contact, but I never received anything, and the refuse to share the “proof”. Supervisor Erin was unhelpful and dismissive. Do not do business with this company. Reported to BBB.
I don’t know if this company is too lazy or too incompetent to handle their own billing issues, but the fact they willingly jeopardize a person’s credit record by immediately sending bills to a debt collector with no attempt to reach the …
We did not realize that Cook Children’s was outsourcing its MRI radiology service to RANT. So when we received a separate bill from them, we were confused. It was not helped by the fact that RANT refused to speak to me about the bill, since …
They charged us for a service which we didn’t have. We paid for all services but still send us bills. This is unacceptable!!!
The billing is awful!! I have fought with them about filing my insurance claim, which they agreed to do, yet my insurance company NEVER showed a claim from them. This practice has now filed this on my credit report. I would tell any potential patients to stay away from this practice.
I appreciate the quick response I received regarding a billing issue I had with my services at Cooks Children’s. It was handled in a very professional and courtesy manner and they were able to work everything out with my insurance company.
Results in a timely manner. Specifics to all the areas requested plus attached areas affecting the area to give the doctor a clearer picture of abnormalities. Pleased with Radiology Associates.
Update to my review – I am increasing the review for a few reasons
1. At the end of the day the quality of service rendered by Radiology Associates of North Texas was great – they sent over the Radiologist’s dictation quickly …
Never received a bill, but where sent to collections agent. Called Zoetec partners who handles their bills, their customer service was rude and she hung the phone in the middle of the conversation while confirming they dont have patients details as pending in their system.
Overall great experience from point of care to billing. I can see why some people might not like it with SMS communication but it worked very well for me
Just called asking if they have the technology capable to do an MRI fir someone with a Vagus Nerve Stimulator for seizures. …
They sent the 1st bill to the house 3 years after the procedure for my Dad (who died two months after the imaging test). I explained they filed incorrectly, (he’d never had the insurance they stated) that he died 3 years ago and they put a …
Great staff and no long wait time. They do insist on you wearing your Face 😷. I actually prefer that. Clean waiting room and facilities. I recommend this place and their friendliness was appreciated.
Thank you all. 😊 …
I met an accident last October 2017 and shortly after I received a bill of $500 from Radiology Associates of North Texas. I called them on December 2017 and I was told I only owe a total of $500 . So I gave my claim number, told them to …
Never received any bills or invoices from this provider until a collection showed up on my credit report.
I called the collection agency which had the wrong phone number, email and …
They were prompt in reading my xrays. They sent report to my Dr. in a timely manner. My bill was accurate and sent through insurance first with no issues.
Called them a month ago after receiving phone messages. Radiologist billing me for preventative mammogram that Blue Cross already paid them for.
Our policy covers one preventative mammogram per …
Yes the technician was a veteran in the armed forces and was very helpful and informative of the CT scan I was going to be given. He put my mind at ease which was a great considering my condition.
I have two mysterious accounts from this company in collections from 2015. I have never received any communication from this company and plan to file a dispute. Hire people who can actually code procedures correctly and maybe you won’t have …
Had to bill that went to collections from four years ago for 70$. Should have never happened, insurance should have taken care of it to begin with. This only bad mark on my credit, and I’m not responsible. I am extrememely dissatisfied, and …
I’m not sure if anyone else has had an experience like this, but I figured I’d post it on here since no one seems to be happy with the billing or service here. I’ve received several calls from a guy named Mike claiming that I applied for …
Checked my credit today and found a new dispute of a $30 bill from 4 years ago.
Contacted LaDonna and sounds like she has resolved this issue for me, posting an interim review and will update again when problem is completely resolved.
The remark is gone.
I suggest read all the negative review. I had similar experience. I have not been here. I recently got my credit report and saw a collection from this place in my report that affected my score. I contacted all the lab places I have been in …
I called to pay my bill happily, I was placed on hold for 15mins and I had to hang up. They sent me to collections. At least have a number and call me back. Then I tried to pay over the phone and they wouldn’t take a payment they said to …
I have Medicare and this company didn’t even bother to bill them. I found out by looking at my credit report. The facility I went to is in network and has been paid. I do not understand why its so difficult for this place to also bill my …
Terrible reviews for Radiology. In spite of my sending letters disputing this account to the address on the invoice I received, there has been no response from Radiology. Radiology was also provided my updated address. Radiology referred …
A collection notice showed up on my Credit Report last week, for $40 from 2015!! I never got billed for this and further more my insurance fully covers my scans! Saw on the report that the billing is handled by a third party. Not …
Out of the blue, I have a derogatory mark on my credit report of them claiming that I owe $34 from 2014! Four years ago, and they are posting this bogus charge now which strongly impacted my credit score. All my bills were paid. This is …
Thanks for all the helpful reviews everyone. My good friend just received two collections from Radiology Associates of North Texas on his credit report. The amounts are for $38 and $34, and are from over five years ago. I doubt you can buy …
I’m seeing a lot of other people who have also had issues with this company. I have four hits on my credit report from them all with different dates but I don’t know anything about these bills. I’ve already disputed so hopefully, I can get this cleared up. BEWARE this company isn’t right!
Ive never been to this place or even heard of it. When i did go to a hospital in Texas, it was literally just to get my medication i had ran out of. My insurance covered all of it. Days later i started getting calls & text about owing this …
1. if you leave a voicemail about a bill, provide information about who you are. Scamming is so prevalent, I delete voicemails without qualifying information. …
Trying to pay a bill from a personal injury case. They will not answer the calls from my attorneys office and have sent me to collections. This place sucks. I would never have gone if my attorney hadn’t referred me. There has got to be a better option. Let the reviews speak for themselves.
I have no experience with this place or any of the doctors/radiologists listed on their website. I have only experience two text messages about six months apart stating I owed them money. They will not tell me dates, reasons, which doctor …
I have never felt so disregarded or dealt with such an unprofessional business. I had an appointment via telehealth and was told that they needed to double check with my insurance to decide which hospital to do my procedure at. After ONE …
Billing department hung up on me when she claimed she was transferring me to a manager. …
After an ER visit I got t cryptic text message regarding a bill for Radiology of TX. I looked them up, called, their phone system is AWFUL, no option to talk to a human, no option unless you have an invoice, I entered a bogus invoice …
I was astonished at how long it took to bill me. I almost refused to pay until talking to Dr Stuhlman’s office. They reminded me of who you were. Please be more timely in the future.
Like others I never received a bill but it showed up on my credit. Have been trying to call all morning to pay the $40.00 . They keep transferring me from one computer to another. The people that actually answer seem like they cant wait to …
I don’t know who runs their billing department but they are NOT doing their job at all. A couple of months back I got a notification that I had 3 bills in collections from here, I was confused because I both never received any bills from …
If I could give them negative stars I would. Apparently this is where my MRI scans were sent back in December 2018. Instead of looking at my new last name, new address, and new insurance policy that was sent over with the scans, some genius …
Staff very nice and welcoming. I like the paramedic drawing blood. Very professional. The tech was knowledgeable and explained what he was doing. And the woman at the front desk found my keys for me. Very nice.
We received a call and a text notification stating we had a balance due. Both my husband and myself called multiple times and tried to pay the bill. Each time we called, they insisted we did not have a balance. A month later we received a …
Never got a bill or heard from them until I checked my credit and it had gone to collections. What the hell! After calling them, I was told that they didn’t have contact information for me. No wonder I didn’t get a bill. Yet they had …
The worst and most terrible place ever exists. Trying to steal money from you as much as possible. They’re so desperate to get money. I self paid all bills at the time I checked out and later they contacted me and told I still own them …
Illegal billing practices. Alleged debt placed for collections, original bill never received, no phone calls. This unprofessional business has already placed my less-than-six-month-old account with collections, and today’s call from the …
Good luck even getting in touch with the billing department. Zotech or something manages their billing and they don’t answer the phone. You WILL have a headache. They sent me to collections, I showed them a charity letter I revived from the …
Received statements for my account. Finally called to pay in full and confirmed that I was up to date on all accounts. Less than a month later they sent my account to collections for an additional bill that they found from 4 years ago!
Followed up after contacting them a month ago – this was after learning through our credit report that we were sent to collection. Upon speaking with a woman, we learned it was never billed. It was sent to insurance to be kicked back on …
First, is it possible to give a zero star rating. Had billing problems and got a run around. I paid the bill on-line, they processed it and received payment the following day. I get a new bill 3 weeks later — with a FINAL NOTICE. I call …
They double charged my insurance, were paid for the original charge and then when they didn’t get paid for the second change they started harassing me for payment. And to keep this from going to collections we paid $25. They better …
Zero stars if that was an option. In a nutshell: they did not perform services as ordered by my primary care physician. Then billed for those services that they did not perform. They turned the invoice over to a collection agency when I …
I have 3 separate charges from this company. One in the amount of $213, $168, and a final one in the amount of $345 all charged apparently on March 29, 2018. I have absolutely no recollection on how or why I would have any charges as I’ve …
Update on my last review: They gave me a call back and once I explained what happened ,they were happy to help resolve the problem. They are very friendly and helpful ! Giving them 5 stars now! Very happy with their customer service! …
Updated: after I called my provider, they told me the radiology place charges you separately for reading the test etc. It’s probably better for them to tell patients upfront that you’ll be charged separately from another place… …
Shady, shady, shady! Playing around with people’s credit is unforgivable.
You admitted to me 6 months after my procedure that my claim had never been …
TWO collection notices showed up on Credit Report last week, under $50 each, FROM FOUR YEARS AGO! Called office, billing is not handled in the office but by a third party. Shady practices, indeed. Customer service person was nice …
I just received info on my credit report that there are bills in collections from 2014. When I called their billing office, I discovered that they attempted to bill my insurance company at an incorrect ID number, so my claim was denied. …
If I could give less than one star I would. All issues relating to ethical billing and reporting practices have been tossed out the window with this company. Takes an act of congress to actually talk to a person over the phone. Was billed …
Update: I reported my issue to BBB and I got refunded all the money I paid. My insurance refused to cover the bill because they didn’t file on time as required by contract. …
If i could give zero stars, I would. Had a miscarriage back in February, set up a payment plan and paid it off . Received a letter stating that everything was paid off but for the past 2 weeks this company has harassed me (literally called …
It seems as if I’m not the only unsatisfied customer. I fell and rolled my ankle while vacationing in Texas and went to the ER at Texoma Medical Center. I was unable to walk at all on my right ankle and in severe pain. I had an xray done …
I am extremely disappointed with this company. I was surprised to receive a call from a collection agency stating that I had a balance. When I called Radiology Associates of North Texas, the agent said that they had attempted to contact me …
The gentleman radiology tech was so super kind personable and accommodating. Couldn’t have been a better experience with what i went through. Yes, trust them and if all the staff is like my tech you’ll have THE GREATEST EXPERIENCE YOU CAN for your circumstances
My most recent MRI ( brain w/w/o contrast)was typical and thorough. However the prior lumbar MRI imaging aspect of a cervical/lumbar series, was hurried and incomplete. With a lumbar vertebra broken on one side causing a 45 degree slant …
Suddenly surprised by 3 small charges under $40 from a few years ago, showing up as Collections on my credit report. Didn’t have any old unpaid bills from them, and they never contacted me via mail or phone. So, after researching, I got …
The gentleman that did my sonogram was very nice. He protected my and my privacy during the procedure. Account was very pleasant on billing and letting me know my payment was received and that they appreciated my business.
Checked my credit score before looking into buying a home and noticed I had derogatory mark from this company. It showed I owed them $31.00 from a visit over a year ago. I never received this bill nor got any phone calls about it going to …
I’m extremely disappointed with this company and I see that I am not alone.
I relocated from Addison, TX to New Orleans in May 2019. I was sent a bill for …
He has not okay for any of your bills being automacy detected from his bank account. So therefore don’t do it agn. Send us a bill in the mail.
From what I understand, I have an appointment set for surgery on April 21 at 10 AM. I have eagerly been waiting for weeks for this surgery. On April 20 I got a message that the surgery has been postponed and they haven’t even told me why. I am very upset
While my scans were fine, I am having a billing issue I cannot get corrected. I’ve called twice now, and am assured the issue is resolved. It continues to be unresolved and I cannot get this remedied.
So how is it a good practice for you not to be forthcoming with your bill when the patient is told by the hospital of an amount to pay for a procedure and then over a month later you send out a bill for your portion of the work to be …
Have had many procedures done there. Everyone is always prompt and friendly. Very professional! I really like when you are training new ones. My wife’s a Nurse Prac and always glad to help them learn
What a joke of a company, look at the reviews not the rating. I have never interacted with, chosen as a provider, or even heard of Radiology associates of North Texas. Yet today I received a bill from them claiming last notice and they were …
My dad had a bill with this people and I called the customer services several times to give them the Emergency Medicaid ID number and the guy states everything will be bill to Medicaid. Now surprisingly the bill was sent to collections …
I would give 0 stars if I could. So many issues with them in the last couple of months trying to get a bill resolved. The X-ray we had was fine. Their billing department leaves LOTS to be desired, especially their inability to interact with …
I have no complaints about your services. They seem fine. My complaint is that while I know it is my responsibility to make sure my physicians are in network with my insurance, I had no way of knowing that my physician would send my samples …
It is nice now to have a place to go online to look at a statement and to pay the bill using my FSA card. In the past before having an online account, this company would send my bills to collections before ever seeing a bill. Bad service …
This is in reference to the billing service they use. Expect a very nonchalant, could care less attitude from some of their customer service reps( CSRs). Our bill was never submitted to Medicare as it should have been initially. We …
I have been there a few years back and though I have always been treated very well this last experience was unforgettable. To be honest that whole visit that night had been like never before. But the radiology team was excellent. I needed …
Everyone was careful to make sure my daughter received no further injuries after being bucked off a horse and landing on her head and neck. Luckily she didn’t have any broken bones just deep bruising on her leg hip and pelvis. Everyone was …
I wish I could give ZERO STARs because this company’s billing practices are simply atrocious. I have children with medical needs who often have to go to a nearby children’s hospital and there might be the case that an X-ray or two might …
after surgery involving multiple medical providers everything went find except Radiology Associated of North Texas. They kept saying insurance information was incomplete. Nobody else had this problem. On several occasions I updated the …
I received a bill. I contacted the 800 phone number. That system indicated I did not owe any money. I persisted. After several attempts, I was finally able to speak to a human being. Radiology Assoc of North Texas had 2 accounts for me, one …