RANK is the largest private radiology practice in greater Cincinnati performing radiologic diagnostic and minimally invasive procedures. See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
| Friday | 8AM to 4:30PM |
375 Thomas More Pkwy Suite 209, Crestview Hills, KY 41017
I paid my bill online and two weeks later they sent me to collections for a higher amount than what I was billed for. They did the same thing a few years ago where I was billed for 25 dollars and collections reported an amount of 175. I …
Didnt realize that a bill only 2 months old of $124 would be put on my credit report. They didnt even give me an opportunity to pay it. They will not get another red cent of my money after paying this $124. Makes sense why they have a 1.5 review.
Absolutely Pathetic
horrible
Terrible
My experience in this office was aweful on all levels. Very disappointed.
Have nothing but good experiences at this facility! They are always very professional and make my back feel better in the process.
Extremely aggressive billing practices. Threatened to take collection literally two months after they rendered the service.
Received no bill sent directly to collection agency.
Great customer service! I had to make multiple appointments for my back injury and they were always able to get me right in. All the doctor’s were very friendly and thorough. I recommend Radiology Associates of NKY to everyone!
Update Josh thank you for doing what you can to make things right. But I would highly suggest finding another collection company to work with . Once again thank you Josh with rank. …
It’s almost as if they would rather your bill go to collections. They make it difficult to pay then they send it to collections without warning no matter how trivial the amount is. This is a corporation out for cash. I don’t get why they would rather send bills to collection but there must be some reason.
Very disappointed! Was due a refund after paying and insurance adjustment for an April service. Contacted them to receive a refund two weeks later and was told a refund was on its way by Rhea. It is now the very end of July and had to …
I have a pre-paid before tax FSA account. I use it for balance that my insurance does not pay!!! I however now have a collection for $55.00 why was I not made aware of this balance before collections I now have a derogatory mark on my credit report. I am very Unhappy!
Changing my 1 star to 4 only because someone called me and made it right because of the review. The billing representatives are rude and hang up on you. I asked them to pull the calls and educate. They had a computer glitch and it caused …
I had been making the scheduled payments. In February I called to pay the remainder of my bill, about $114. I was told by the billing company (who was difficult to deal with already) that a new company was handling my account and I …
Received a bill in mail today 7NOV20 from these guys for a so called visit 9NOV19! I’ve checked all my Appointments and have nothing even close to the date 9NOV19. I do show 2 payments made to them LATE September 2019… WHY I got this bill …
HORRIBLE BILLING! They contract their billing evidently. Sent to collections after THEY SAY they say they sent me one bill. Five months later I am getting a collection notice for $21! I have an HSA account I can easily use to pay these …
The care I received from the doctor and the assistants during my procedure was exceptional (5 stars on that). However, the billing is a disaster. They sent a 2017 office visit charge to the wrong insurance and credited my 2018 copay to …
I don’t recall any other mention of paying anything other than what I paid at the office and then get a random notice from collections over $158. …
I received a collections notice from a collection agency for $18.81 from this provider. I’m shocked they could even send something for less than $20. This stems from the birth of my daughter 6 months ago, and I do not remember receiving an …
The billing documentation is terrible. I received a collection notice in October of 2019 about a $32 balance outstanding from December of 2018. When I tried to call and figure out how this was and why I am just now hearing about it, the …
This comment relates to a billing experience. I realize I’m bucking a negative trend on comments so all the more important to weigh in. I called to confirm an outstanding debt after being contacted by a collection agency (Merchant). …
It is common knowledge for the local community that they won’t send you a bill and you’ll get a surprise collections notice. Every. Time. The below response is false. They do not send 2 notices. Otherwise all the people in NKY who are on …
If I could rate lower I would. The services themselves are perfectly fine, it’s the billing department you have to watch out for. I supposedly have 2 outstanding bills, but never received any notification of this until they reported me to a …
Billing department is terrible. Sent a $17 bill to collections after I already paid 2 previous bills. Waited on hold for 30 minutes could never reach a representative. I have no record of this $17 bill. I paid the other 2 bills mailed to my …
Same story as most of these post. Over aggressive billing department that is blinded by getting the money and not correcting billing Insurance. I strongly encourage anyone to avoid this practice, refuse them if hospitalized because it’s not worth the hassle later and the way they treat their patients.
Same story as most other reviews, a collections notice for ~$70. Billing agent was friendly but I had to resolve directly with the debt collector. While they couldn’t accept the payment after referral to collection agency, I could have …
I received one bill for 37.00 and paid it online. Found out on my credit report that I am randomly in collections for 53.00 to them and I have no 53.00 dollar bill. Do you really think that people don’t pay 53.00 bills after paying their …
I just received my letter from the debt collector. I thought I was losing my mind and forgot to pay a bill. Luckily I came to google to get the phone number to call and found these reviews. This is insane. Billing also told me they sent …
Do not do business with this company. Their billing is crooked and a complete scam. It’s 2022. You need to have an actual billing system that patients can use. Received no notifications for. $21 bill and they send to collections and mess …
Literally sends you to collections when you didn’t know you touched them. Collector said the debt is from just one month ago. Sending a curse to all those who prosper from this asinine display of late stage capitalism. May you face the pain you bring to others
Radiology Assoc are nothing but crooks looking to make the extra dollar. At no point did I ask Radiology Associates to look at my chart or “interpret” my information. Now, my doctor wasn’t aware of the results and I’m $100 less. Nothing …
They stated over a call with me that they are not “big enough” of a company to alert those with outstanding bills (which I did not even know that I had one) that their case is being sent to a debt collector/collections. Scummy organization. …