Phone and front desk people are down right rude ,while the nurses are nice ,but if there was any other option for a test in the future .I going to look elsewhere
Would not go back. Pay attention to their billing. They double bill for insurance claims paid. Check your insurance claims against the bills they send.
Professional & friendly staff at the front desk .
All staff in the MRI area very nice, accommodating , patient ,helpful professional Clean building . Would recommend.
Ridgewood Radiology is the best!!! Then entire staff is kind and knowledgeable.. i saw Dr. DeGregorio for an HSG.. i was extremely nervous bc i’ve heard how painful and uncomfortable they can be— he was fantastic…. the nurse was a doll …
Third time going to this location. I’ve had great experiences every time and the staff is super friendly, a great positive especially if you’re there for something that’s stressful. They make everything very simple and pleasant.
have been here a few times, always a smooth process, never a long wait, staff is very pleasant and helpful I live far from here but due to their great service it’s worth the drive!
Have always had a positive experience every time I have used them. The staff is very knowledgeable and empathetic. They usually run on time which is so important. I have been going there for about 15 years.
I was never informed that they were “out of network” with my insurance company despite all other services at the hospital being “in network.” They sent me a bill four times higher than they would receive if they were “in network.” My …
I had a positive experience at Radiology Associates of Ridgewood. The ultrasound technicians were so kind and amazing. The radiologist explained everything that he was going to do and he was so caring and gentle.
Associates are always very pleasant and have a calming way about them. The establishment is clean and also easy to get to and it is very easy to get an appointment that will work with your schedule.
Fast and easy. What is generally a pain in butt to schedule and get to is very uneventful. Appt was easy to make. Showed up, no time at all in registration then they brought me back my license and insurance card. 2 minutes later was called in, changed, had the test done and was out of there within minutes. Preventive care made easy!!!!
I needed to access my almost 10 year history of ultrasounds at Radiology Associates of Ridgewood before scheduling a new appointment. Valerie, who helped me over the phone, could not have been more resourceful and patient. Positive customer …
I had to use uber when i came for my test. I called to let the reception know that i came. Nobody unswered. I left a message. And I have been waiting under the rain for 15 minutes already. Why couldn’t thet just call and tell me to come 15 …
When I need an x-ray or CAT scan or my mammogram I always choose Radiology Associates. I never have a long wait, and I always have staff who are incredibly competent. Mike frequently is the one who does the testing. He is very friendly and always makes me as comfortable as possible for the test.
Front desk staff are horrible. I work in the city, do making appointments for anything is always a pain. I made an appointment roughly two weeks ago for 7pm 4/6. I was very excited because they had an appointment so late. Then on 4/6 at 5pm …
I’ve been using Radiology Associates for approximately 5 years. They have performed numerous MRI’s, CT Scans, and X-rays for me. Each time the experience has been great. The staff is friendly and knowledgable, the results are always …
Arrived early at 6:45 for a 7:10 PM appointment. Front desk staff said “You know you’re early right?”, very sarcastically. Waited until 7:45 to finally see a nurse who asked what I was in for etc. and got me set up with a gown. Waited …
Nice technicians, but very questionable billing practices. Multiple bills for the same service, very aggressive. The front desk could use some training, find a class on how to be less rude. Check your bill
Calling now for 3 appointments right now. A girl answers Radiology Associates yelling HOLD ON, click on hold! Now for the long wait time for someone to come back to make an appointment as always. …
I’ve been very pleased with the services provided by Radiology Associates. Scheduling an appointment is easy and results are usually provided before you leave. The staff is professional and friendly. They always explain the procedure and answer any questions you have. I definitely recommend them.
Today’s MRI appointment went wonderfully. Everyone from front desk reception, to RN and of course Kathy my Tech a true Angel. A Brain MRI can be frightening. But with All of these Professional Ladies, I truly felt comfortable. Thank you. 🙏 …
My family and I have been going to Radiology Associates for decades. They just billed my mother, a Registered Nurse of 41 years, for hundreds of dollars with no notice. Mom has never paid hundreds to go there and would not have gone there …
Front desk staff need serious half way professional training. I called for an appointment and it was also horrible service. The lady asked me 2-3 times about who my insurance was, spelled out my name I believe 3 times and she was coughing …
Highly recommended!! I cannot speak highly enough about this place, had a great experience ! The ultrasound technicians Diana and Nancy both of them so friendly and compassionate! I had a Biopsy done and I was very anxious as I am …
I’ve had multiple issues with this place, but recently I found out I had a bill that went to collections that I had never received. I have 10 different doctors and none of their bills have ever gone to collections. This has negatively …
Welcoming from the moment I entered the building .
Facility was clean, had a coat rack so more seats were available. Took me on time, the woman giving me the mammogram was friendly and professional. …
Came here for a mammogram, the place has Saturday hours which was great. I did have a little wait time before being seen. The mammo was brief, the tech was friendly and efficient. I may have spent more time waiting than the procedure. …
The service has not shown any improvements since my multiple visit 3 years ago. There was no care, but a business. I was concerned about the reputation and credibility of the facility, and talked to the Practice Administrator, but didn’t …
Went today for a head mri and everything went smoothly from calling to let them know i was there, check in as well as the actual experience. The facility was empty, its clean and i was given a locker and a key for my belongings. I was more …
Was in for a mammography the other day and was called back for further testing. Not only was the entire staff courteous from the front desk to the doctor, but the care that I received was amazing!!! The two women in the procedure room, …
Just called to make an appointment and was taken care of by a very pleasant and efficient customer care associate, Lauren. Just wanted to say thanks for your cheery disposition and help in scheduling an appointment that was best for me.
I had an MRI for my shoulder done here but was nervous because I had an MRI done 2 years ago at another facility which I won’t name, but had a horrible experience (terrible attitude at front desk, had a 5 hour wait time with no heads up, …
I am a chiropractor and send all of my patients there for x-rays and MRI’s. Appointments are made quickly. Reports are send to me in a timely fashion , patients bring their study to me on an disc so I can review it with them. Very happy and …
I have used Radiology Associates several times. They are friendly, do not overschedule so wait times are minimal, all technicians are very professional, take the time to answer your questions and make sure you’re comfortable. Highly recommend
I had my MRI with Jim and he made my experience as easy as possible. I was very nervous going in to the appointment, and he assured me that I had nothing to worry about. He was very patient, comforting, and caring! I appreciate that he took …
Utterly one the worst experiences I’ve ever had. TERRIBLE staff, no accountability for mistakes with appointments on their end. I would NEVER recommend this place to anyone!!
I had just gone for a mammogram and an ultrasound. This was my first time and I couldn’t say enough good things. It was a calm environment and the technicians talked me through everything. I had Sharon and Stacy. Both were absolutely …
Literally the worst experience I have had in my adult life (I’m nearly 60 years old) with any imaging group. My experience with a procedure attempted here was one level above barbaric. I have since had the exact same procedure elsewhere …
Stay away. I’ve been here quite a few times unfortunately. The actual procedures (X-ray, ct scan, mri) are fine, but it’s what comes after that’s the problem. They’ll relentlessly try to balance bill you for thousands of dollars even if …
called 5 different days and different times. Got the automated message tried to make appointment no one picked up. Went there half a dozen women in scrubs talking. I was the only one there stood at window forever finally women says can I …
watch the billing
Very gentle and understanding.
Best staff ever.
Worst customer service ever!!
Efficient, helpful , courteous professionals
Quality care by all !!! Highly recommended!!!
Had a pleasant experience thanks Oula
Technicians were beyond nice.
Staff is professional, efficient and very courteous.
Everything went very smoothly. No problems.
Always a positive experience as they are on time , professional and kind
The staff is very professional
Efficient, thorough, friendly, and clean. Love this place.
They all were very attentive. I’d feel very comfortable.
Worst experience I ever had in years.
Long wait
Totally incompetent billing personnel…
Phone and front desk people are down right rude ,while the nurses are nice ,but if there was any other option for a test in the future .I going to look elsewhere
Be careful when you go for any services because they partner with the insurance companies to screw its customers
Very professional and courteous. I have been there a number of times and it always was a good experience.
Workers were very friendly and helped in any way I needed. Place is very clean. Just one young woman at the frond desk was rude.
Incredibly efficient….nice, clean, professional. The only doctor’s office I’ve even been in where I didn’t get a chance to get comfortable and read.
They were all very professional, courteous and understanding for both my mammo and X-ray procedure.
Extremely well run team. Never have to wait more than five or ten minutes. Administration is very responsive.
Would not go back. Pay attention to their billing. They double bill for insurance claims paid. Check your insurance claims against the bills they send.
You are waiting FOREVER, even you are an existing patient. Someone have to work in this country! …
Staff are very courteous, professional, and efficient.
Facility is clean and cheerful looking. Excellent service in every regard.
Professional & friendly staff at the front desk .
All staff in the MRI area very nice, accommodating , patient ,helpful professional Clean building . Would recommend.
Ridgewood Radiology is the best!!! Then entire staff is kind and knowledgeable.. i saw Dr. DeGregorio for an HSG.. i was extremely nervous bc i’ve heard how painful and uncomfortable they can be— he was fantastic…. the nurse was a doll …
Third time going to this location. I’ve had great experiences every time and the staff is super friendly, a great positive especially if you’re there for something that’s stressful. They make everything very simple and pleasant.
have been here a few times, always a smooth process, never a long wait, staff is very pleasant and helpful I live far from here but due to their great service it’s worth the drive!
Have always had a positive experience every time I have used them. The staff is very knowledgeable and empathetic. They usually run on time which is so important. I have been going there for about 15 years.
I was never informed that they were “out of network” with my insurance company despite all other services at the hospital being “in network.” They sent me a bill four times higher than they would receive if they were “in network.” My …
I had a positive experience at Radiology Associates of Ridgewood. The ultrasound technicians were so kind and amazing. The radiologist explained everything that he was going to do and he was so caring and gentle.
Associates are always very pleasant and have a calming way about them. The establishment is clean and also easy to get to and it is very easy to get an appointment that will work with your schedule.
Fast and easy. What is generally a pain in butt to schedule and get to is very uneventful. Appt was easy to make. Showed up, no time at all in registration then they brought me back my license and insurance card. 2 minutes later was called in, changed, had the test done and was out of there within minutes. Preventive care made easy!!!!
Very awkward getting into the place, the Covid rules are a bit excessive. After sitting in my car and finally getting in though it went well.
I needed to access my almost 10 year history of ultrasounds at Radiology Associates of Ridgewood before scheduling a new appointment. Valerie, who helped me over the phone, could not have been more resourceful and patient. Positive customer …
I had to use uber when i came for my test. I called to let the reception know that i came. Nobody unswered. I left a message. And I have been waiting under the rain for 15 minutes already. Why couldn’t thet just call and tell me to come 15 …
When I need an x-ray or CAT scan or my mammogram I always choose Radiology Associates. I never have a long wait, and I always have staff who are incredibly competent. Mike frequently is the one who does the testing. He is very friendly and always makes me as comfortable as possible for the test.
Front desk staff are horrible. I work in the city, do making appointments for anything is always a pain. I made an appointment roughly two weeks ago for 7pm 4/6. I was very excited because they had an appointment so late. Then on 4/6 at 5pm …
I’ve been using Radiology Associates for approximately 5 years. They have performed numerous MRI’s, CT Scans, and X-rays for me. Each time the experience has been great. The staff is friendly and knowledgable, the results are always …
Arrived early at 6:45 for a 7:10 PM appointment. Front desk staff said “You know you’re early right?”, very sarcastically. Waited until 7:45 to finally see a nurse who asked what I was in for etc. and got me set up with a gown. Waited …
Nice technicians, but very questionable billing practices. Multiple bills for the same service, very aggressive. The front desk could use some training, find a class on how to be less rude. Check your bill
Calling now for 3 appointments right now. A girl answers Radiology Associates yelling HOLD ON, click on hold! Now for the long wait time for someone to come back to make an appointment as always. …
I’ve been very pleased with the services provided by Radiology Associates. Scheduling an appointment is easy and results are usually provided before you leave. The staff is professional and friendly. They always explain the procedure and answer any questions you have. I definitely recommend them.
Today’s MRI appointment went wonderfully. Everyone from front desk reception, to RN and of course Kathy my Tech a true Angel. A Brain MRI can be frightening. But with All of these Professional Ladies, I truly felt comfortable. Thank you. 🙏 …
My family and I have been going to Radiology Associates for decades. They just billed my mother, a Registered Nurse of 41 years, for hundreds of dollars with no notice. Mom has never paid hundreds to go there and would not have gone there …
Front desk staff need serious half way professional training. I called for an appointment and it was also horrible service. The lady asked me 2-3 times about who my insurance was, spelled out my name I believe 3 times and she was coughing …
Highly recommended!! I cannot speak highly enough about this place, had a great experience ! The ultrasound technicians Diana and Nancy both of them so friendly and compassionate! I had a Biopsy done and I was very anxious as I am …
I’ve had multiple issues with this place, but recently I found out I had a bill that went to collections that I had never received. I have 10 different doctors and none of their bills have ever gone to collections. This has negatively …
Welcoming from the moment I entered the building .
Facility was clean, had a coat rack so more seats were available. Took me on time, the woman giving me the mammogram was friendly and professional. …
Came here for a mammogram, the place has Saturday hours which was great. I did have a little wait time before being seen. The mammo was brief, the tech was friendly and efficient. I may have spent more time waiting than the procedure. …
The service has not shown any improvements since my multiple visit 3 years ago. There was no care, but a business. I was concerned about the reputation and credibility of the facility, and talked to the Practice Administrator, but didn’t …
Went today for a head mri and everything went smoothly from calling to let them know i was there, check in as well as the actual experience. The facility was empty, its clean and i was given a locker and a key for my belongings. I was more …
Was in for a mammography the other day and was called back for further testing. Not only was the entire staff courteous from the front desk to the doctor, but the care that I received was amazing!!! The two women in the procedure room, …
Just called to make an appointment and was taken care of by a very pleasant and efficient customer care associate, Lauren. Just wanted to say thanks for your cheery disposition and help in scheduling an appointment that was best for me.
I had an MRI for my shoulder done here but was nervous because I had an MRI done 2 years ago at another facility which I won’t name, but had a horrible experience (terrible attitude at front desk, had a 5 hour wait time with no heads up, …
I am a chiropractor and send all of my patients there for x-rays and MRI’s. Appointments are made quickly. Reports are send to me in a timely fashion , patients bring their study to me on an disc so I can review it with them. Very happy and …
I have used Radiology Associates several times. They are friendly, do not overschedule so wait times are minimal, all technicians are very professional, take the time to answer your questions and make sure you’re comfortable. Highly recommend
I had my MRI with Jim and he made my experience as easy as possible. I was very nervous going in to the appointment, and he assured me that I had nothing to worry about. He was very patient, comforting, and caring! I appreciate that he took …
Utterly one the worst experiences I’ve ever had. TERRIBLE staff, no accountability for mistakes with appointments on their end. I would NEVER recommend this place to anyone!!
I had just gone for a mammogram and an ultrasound. This was my first time and I couldn’t say enough good things. It was a calm environment and the technicians talked me through everything. I had Sharon and Stacy. Both were absolutely …
Literally the worst experience I have had in my adult life (I’m nearly 60 years old) with any imaging group. My experience with a procedure attempted here was one level above barbaric. I have since had the exact same procedure elsewhere …
Stay away. I’ve been here quite a few times unfortunately. The actual procedures (X-ray, ct scan, mri) are fine, but it’s what comes after that’s the problem. They’ll relentlessly try to balance bill you for thousands of dollars even if …
Front office staff and RT (X-Ray tech) Erica were great. Short wait…despite my being a few minutes late. Only a few minutes longer for my image CD. …
called 5 different days and different times. Got the automated message tried to make appointment no one picked up. Went there half a dozen women in scrubs talking. I was the only one there stood at window forever finally women says can I …