We are Tallahassee’s premier diagnostic imaging facility specializing in X-ray, Fluoroscopy, Cat Scan, Nuclear Medicine, PET/CT, Interventionl Procedures, Ultrasound, Mammography and DEXA. We also offer MRI at our Tallahassee Diagnostic Imaging Facility.
Saturday | Closed |
Sunday | Closed |
Monday | 7AM to 6PM |
Tuesday | 7AM to 6PM |
Wednesday | 7AM to 6PM |
Thursday | 7AM to 6PM |
Friday | 7AM to 6PM |
1600 Phillips Rd., Tallahassee, FL 32308
VERY PROFESSIONAL!
Great
incompetent when it comes to billing
Very friendly staff!
Great!
Very clean and professional!
Waiting over an hour for an MRI
Excellent experience.
Tech was very rude and abrupt.
Amazing customer service!
Always so kind. Everyone.
Professional and quick service.
Friendly, professional and fast!
Very organized and punctual.
Great experience and friendly staff.
Pleasant and efficient people.
Very efficient and quick.
Would highly recommend Radiology Associates..
Staff was friendly and helpful.
Always professional and courteous staff.
Professional, on-time, friendly!
Always professional, always polite!
Professional !!
On time!
Very present experience
Friendly staff and prompt service
They are so rude, they don’t take Share of cost and they won’t do anything with you before you pay.
They was very fast and nice and very clean
Very clean facilities and welcoming staff.
The staff was very kind and polite 😊😊😊 …
The staff here are super kind. Very supportive.
Had a good experience. Staff was friendly and professional.
Mammogram. Fast, efficient, and professional. Highly recommend.
Excellent care! Could not ask for more!!
Great job, very nice and efficient!
Love this place. Everyone is always so nice and professional.
The staff is always nice and professional
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A job well done buy a sensitive well-trained staff make a bad situation good
this is the worse place to go ….they never care about the senior citizen…DON’T GO THERE!!!! THEY TREAT YOU TERRIBLE
Everyone that I encountered at RAOT was courteous and professional.
Fast, efficient, painless, kind, couldn’t be better.
Everyone is very professional, knowledgeable and kind to work with.
The staff are fighting in the parking lot while the MRI line builds. Maybe a supervisor should be on site when the facility is open?
My visit was easy and the staff is exceptional.
Quick & efficient. Staff was friendly. Covid protocols observed.
I was accorded the maximum respect and care I needed.
Great experience checking in and out. Very polite staff.
Been waiting for over an hour was told 5 times, ” your next sir” just to have someone lese called back
The staff is always helpful and informed. The only place to go!
I love women’s radiology associates. Always very friendly and professional.
Fairly prompt with an appointment. The staff is friendly and helpful.
They are fast, efficient and friendly. They are great!
They set the standard of excellence in patient care!!
Great Service! Clean enough to be Healthy!
Very efficient and professional and I was very comfortable.
Friendly staff. In and out prior to scheduled appointment time.
Efficient, warm and welcoming, and clean! Great staff!
The staff…no matter the procedure…make any visit to Radiology Associates a pleasure…thanks to Kim…Bob…and the rest of the staff!!!!!!
Got right in and was treated very good and professional.
All the staff and technicians were polite and professional.
Thanks everyone was so professional , I give you all a 10. I Would recommend RADIOLOGY Associates of Tallahassee to family and friends.
I got there an hour too early and they worked me in right way and got me on my way back home before my original appointment time!!!
Well if you came when I did, seems like a mad house. Was seen quickly and with respect. Good place.
In and out in 25 minutes for a Dexa AND a mammogram! Can’t beat that! Excellent!
The staff were on point, organized and I was in & out in no time.
Everyone was gentle and kind and made me feel very comfortable
The service provided was very good and the staff was very informative.
Very little wait, pleasant technician, quick pic for my thyroid. Gleaming building, easy access
I highly recommend radiology of Tallahassee the staff was professional and friendly. And also they have a very clean facility.
The tech that helped me was really friendly, nice, and gentle.
Staff was friendly and helpful. Waiting anxiously for results now. Said 5 to 7 days.
Don’t waste your time here. Scheduling is terrible and they cannot seem to determine if orders are right or not, despite numerous calls from a physician.
Always clean facility and professional staff. I was In and out in no time!
My family and myself have always used Radiology Associates of Tallahassee. Everyone has always been very helpful and friendly.
On time, clean, pleasant workers and just a wonderful experience..
I was in and out very quickly through two tests. Everyone was very nice and helpful.
Very nice, clean, friendly people, distance was be practice. I would refer anyone there.
Everyone is GREAT! From start to finish, checking in, being taken to the back and the exam.
3rd visit excellent check-in, procedure, & check-out. The employees are very friendly and customer focused.
The staff is friendly and upbeat and I was in and out in under an hour!
Everything was done very quickly. The staff was very professional and friendly.
Very nice staff, not my favorite thing to have done but they made it so much easier.
Very nice great job
This office runs like clockwork. All the workers are very polite and thorough.
The entire staff was friendly, my appointment was on time, and it was great!
Super efficient! Great staff. Been going here for years and I always come away pleased.
Everyone at the office is very nice and works to get you in and out quickly.
First time having Mammogram. Super people that work there. Kind and so friendly
The tech I had was very comforting & reassured me since this was my first time. She was amazing!!#IwishIcouldrememberhername
If you have to go… lol, this is a wonderful place. Very friendly staff and Easy to get in and out. Would highly recommend Radiology Associates!
I found the women’s imaging center to be absolutely fantastic I was in and out in about a half an hour
Very professional and thorough
Staff is very friendly and polite. Got in and out very quickly!
I appreciate it promptness, the professionalism and courtesy of the staff. This was a very pleasant experience!
A very pleasant experience from check-in to checkout. Staff was very courteous, making you feel comfortable with the uncomfortable.
Very efficient in getting patients signed in and taken care of in a timely manner .
I arrived 45 minutes early and they still took within 15 minutes. Very efficient and personable visit.
Easy to make an appointment, friendly reminders, efficient staff, clean facilities, adequate parking.
The technician Jenny was very rude and disrespectful I had to walk out didn’t complete my yearly examine. I will not recommend this place at all. I will be reporting this to my insurance provider as well as writing a letter.
Awesome and painless experience. Fast and efficient. Excellent customer service makes the experience worthwhile.
The doctor did the wrong procedure on my step-dad, or the procedure she wanted to do vs. following his oncologist orders. This was his third procedure and not the doctor who was previously handling his case. Site is now infected, which …
Very nice and caring staff
Easy and Fast check-in, short wait, everyone from front desk to technician was friendly and professional.
Absolute wonderful experience. John was very professional and personable. Made the whole experience really enjoyable.
Radiology Associates were very professional, kind and on schedule. Very pleased with all my treatment.
Very efficient, friendly, and knowledgeable. Would not want to use any other service than RA.
I appreciate how patients are expedited through the process. Staff is knowledgeable and cordial.
Very efficient, got in and out and back home within an hour, had none density test and mammogram and all within less than an hour
I had no complaints .The staff was really nice, and the rooms was very clean.
Fast, friendly and efficient service. Staff are very professional and make the experience less dreadful.
The staff was very friendly and treats you with dignity and respect. Makes an unpleasant experience much more tolerable.
I had ctscan on chest today2-13-18
@3 pm and was very disappointed in the lady that set me up for scan ….Rude ,smart mouth and lied to me about a CD no compassion at all besides that I was okay …
All of their phone numbers are out of service on a Monday in the middle of the day. Except of course their billing department number. That must stay on at all costs apparently
Great service, very friendly and helpful staff. Very professional. Would definitely recommend Radiology Associates to anyone needing imaging services.
Love the Staff at the Women’s Imaging!!! Cat was my tech and I was so at ease!!! Whatever you pay them….it’s not enough!!!
I have been to Women’s Imaging at Radiology Associates many times. They are very professional and courteous.
I don’t really have a review but I went to the hospital in Perry and they said they will send my breast ultra sounds to talahassee, but they may not look at them because they only look at what they want to. So I may get no information back on something that I am very concerned about.
I like the service that is provided to all patient. All the workers are very friendly and professional. Great atmosphere.👍🏽👍🏽👍🏽 …
Waited for an hour. Also please be aware that the radiologist maybe not be in-network of your insurance, even though the facility is. I was not informed that the facility and the radiologist are not in the same network of insurance.
The people are wonderful. They are all very friendly and helpful. Procedures are explained and any questions you have are answered without hesitation. Very relaxing atmosphere.
Beautiful plants outside with bird feeders..nice to just sit outside and enjoy the view …The building was very clean with great service..They even have valet parking..The staff is amazing …My experience was awesome I was in and out within an hour and I had two test done..
Very friendly, made my appointment so easy. Very clean and sanitized everything.
Very friendly staff, I had to take my mom here for an x-ray and they took such great care of her and the service is quick
Lost my appointment. After taking off a day’s work. Then proceeded to tell me I was there the day before. Explore other options or call them several times to confirm your appointment. Very unorganized.
The people who make the appointments for MRIs are terribly incompetent. My wife has had TWO appointments canceled with the last today after driving an hour to get there. Something must be done about this. This is so unprofessional and she would not go back if the doctor didn’t keep sending her here.
Have had multiple scans here (MRIs, CTs, DEXA, mammogram, ultrasound-guided biopsy), and in each case the entire staff, from entry through to imaging, check out, and records have been helpful, respectful, professional, kind, skilled, and timely. Great facility.
Quick, very safe, friendly and answered questions- technician was very kind. Love RA.
Very professional and virtuous staff. Yes I would recommend anyone to go there. Keep you informed of what their doing and make you feel welcome.
Very caring ladies here. Explained everything as they were during tests. They knew I was very nervous and even explained results to set me at ease.
The healthcare professionals at Radiology Associates (Women’s Imaging Center) remain consistent in the delivery of excellent customer service.
The service was excellent. I had an early morning appointment, although I arrived late I was in and out in no time.
The ladies at The Women’s Imaging Center are organized & professional. I was in & out within 25 minutes. Friendly & caring! Highly recommend!
10!!! Not only is the staff courteous and professional. They all have a spirit that calms and sooth you. Thank you ladies God Bless and Stay Safe
This facility is so very well run. From the time you check in to the time you leave it’s a smooth operation. I had TWO procedures done in less than an hour! That is truly impressive!
Radiology Associates is run so efficiently! I was in and out in 45 minutes. Their staff is friendly and professional. I recommend them highly.
Every visit is exceptional. They are prompted in getting you back and the entire staff is very professional and friendly.
Radiology Associates is a great place to get different test done. From the front desk to the technicians, the service, the professionalism and knowledge is always positive.
We got a call to have our daughter’s infant to come in for a CT scan at 3:00. The caller told my daughter to fast the baby. The doctor told us she would be sedated and low level radiation would be administered. We are here and being told …
This is the best place to get a mammogram. The staff is very professional, kind and understanding. They treat you with respect. Highly recommend!
Very professional, polite and friendly. Make you feel comfortable. Answered all questions. Facility clean and welcoming.
Everything was super quick and easy. They were really patient with me forgetting to sign certain things. It’s also great that they have availability on Saturday.
Terrible Customer service. The representative was not interested in helping me when I called needing an MRI due to an injury. I’m new to the area and didn’t know where to go for help. Stand -Up MRI saved the day and took care of me WITHOUT AN APPOINTMENT!!!!!!!! Their customer service was excellent!
First I was scheduled for an ultrasound, then I was told that it was supposed to be a CT scan and that I should stop by the day before to get the barium drink. The day before The CT, I got a call letting me know that it would be a …
Very satisfied with my recent visit. I did not have to wait long at all and the nurse was very nice and professional.
Everyone there very professional, they treat me with the up most repect.i have been going there almost 7years.They make you feel comfortable, I thank God for them.
My appointment at Radiology Associates was exceptionally impressive. I was seen on time, and the staff was professional and friendly. I would definitely recommend Radiology Associates.
Pleasant atmosphere from the front to the back. My Radiologist was THE BEST! She consistently stated, “We’re going to take good care of you.” ❤️
It takes them 45 minutes (of waiting) to burn a single CD with my radiological films after asking the staff three separate times.
Have had good experiences with both Women’s Imaging and general Radiology here. Staff are prompt and friendly. Very efficient. The reception areas are comfortable as well.
Everyone I came in contact with was extremely nice and comfortable like I knew them for years. It made for a very easy visit!!
Radiology Associates of Tallahassee is organized, professional, efficient, and follows COVID safety guidelines. I have used them several times and never had a bad experience.
I had a very pleasant experience today. The technicians were friendly and efficient. I would highly recommend this facility.
My experience was very good. The person conducting my scan was extremely knowledgeable and very considerate. Made the experience as comfortable as possible.
Staff is so friendly and helpful! Appointment times are honored and you’re in and out of there in a timely manner!
The entire process, initial check-in, called back for exam was very organized. Staff was very friendly and professional. From check- in to finish took only about 35-45 minutes.
The staff was very friendly and helpful and always got me in and out by my appointment time. Very pleased with the service!
I’ve been here twice to get sonograms done and haven’t been pleased at all either time. I feel like they just get you in and out and couldn’t care less about being nice. They just come off as rude and annoyed. I’m sure not every person is like this but two times and similar experiences doesn’t make me think highly of the office.
My whole experience was very pleasant from the check-in, to the greeting, the staff and the procedure. Everyone was professional, kind and gorgeous. The procedure was explained and when I should expect results from my doctor.
Courteous and efficient employees have the entire ordeal streamlined. Very little waiting and everyone I dealt with was extremely professional. I received my results in two days which is amazing.
Everyone there is so kind and very helpful and attentive. Everyone is very professional. I haven’t had a bad experience or anything negative pertaining to all of my radiology visits..
I had a very nice experience, didn’t have to wait long for my appointment, the tech was very patient and kind.
Had a relaxing 😌 experience with lights dimmed low, not too cold, all implements warm.
Everyone working front and back attentive and warm caring demeanor. …
Got one test? Great, they are usually fairly quick. But it’s things like this morning that are just unacceptable and a waste of my time. They (supposedly) booked me back to back appointments starting at 7:45 am. Said I’d be out in about an …
Very considerate, competent, and efficient staff. Procedures are done quickly and great care is taken to make sure patients are comfortable.
I had a wonderful experience . Everyone was so nice They were knowledgeable and were able to answer all of my questions. I have never had a bad experience and I got a free pen.
This place is very well organized! From the reception to the young lady Shannon who did my scan, everyone was very professional. Shannon helped calm my fears about my scan and best of all, everything was done in a timely manner!
“All” and I do mean all of the radiology associates and receptionist’s were courteous,fast and efficient in what they were doing!! They will get you in and out without a long wait. So do plan to make them your one stop for the services that you’re in need of!!😊 …
I just love these people. I have been there many different times and have always been treated with kindness.I was having my ribs x-rayed not long ago and I had taken my gold diamond heart necklace off and put it on the table beside my purse …
Excellent every time I go there!. I have been there 4 times this month alone and many more times in the passed years. They are spot on every visit. Keep up the good work everyone!
Great patient care. All upgraded virus precautions are observed. Staff is courteous, knowledgeable and professional. Been there a number of times and always received great service. I highly recommend.
Debbie Davis was very sweet and patient! She made me feel as comfortable as possible for the procedure that I had. I was satisfied overall.
My appointment was at 8 and my mom’s was scheduled for 8:30 am. The ladies at Women’s Imaging took great care of us and we were on our way back to Quincy at 8:32am.
Whenever I come in for my yearly mammogram I am always treated with respect and quick service. The staff are always friendly and helpful and I never have had a long wait time.
All staff are very knowledgeable and professional. They put you at ease during a stressful situation. Very clean facility. Highly recommend!
Scheduled MRI at 6:00 PM, on time. Young man named Mark, so professional, courteous and understanding the patients feelings…
The young Lady that preformed to test, was so awesome and had my feeling in …
I wanted to say thank you to the staff at Radiology and Associates. My Father needed x-rays taken and he was in a lot of pain. They took great care of him. Courtney and Suzanne were especially helpful and I know they both care about the patients that visit.
Thank you again!
The actual procedure was handled professionally, the follow up fell flat on its face. Records department couldn’t advise if they had forwarded the results to the doctor who orders the tests, then found out they had been waiting over two weeks for outside records. Absolutely zero follow up by their staff.
I’ve never had a bad experience here. Staff is always polite and prompt. I have been here for ultra sounds and a MRI. They have always been nice to me. Techs don’t say to much but I believe it is because they do not want to be held responsible for incorrect information. The place is always clean too.
(Women’s Radiology) the staff is so wonderful from the time you check in to the time you leave. The ultrasound techs don’t rush. Employees appear to enjoy being at work and enjoy helping you.. Something I have never seen at any medical facility other than the dentist. Beautiful, clean building, too. Very happy with the staff.
Welcoming and pleasant atmosphere. The check in process was very efficient, dressing rooms were clean, well stocked. The technician did her best to make the exam short and sweet🤗 I have a pink bag and calendar as a souvenir. …
Professional and friendly from the time of my arrival and my leaving. I was greeted the moment i got off the elevator. The technician talk me through the whole process which help me with any anxiety going on. I was in and out in about 30 minutes or less!
I’ve been here for a MRI and a lumbar puncture and both times have been great! The staff is so nice and they help walk you through everything. Would definitely recommend this place to everyone.
The staff at Radiology Associates is the best. Thank you all for the wonderful dedication to my healthcare. The doctors and technicians and staff members at the Women’s Imaging Center have been so kind to me. Without them my cancer would have gone undetected. Thank you all so much. God bless you.
Everyone is always caring and helping keep me comfortable. I really appreciate the staff and medical staff. I have mri’s every 3 months and pet scans often. Never dread these because everyone is so kind.
Most of the people are very nice and professional. There are a few though that are not but overall it is good. The only other thing I would say about them is sometimes it takes them a few times to get the picture right. Both times I have …
Wow what an amazing experience. They were so nice and attentive to my concerns and needs. If you’re scared of needles or have anxiety about scans I recommend this place. 12/10 recommend.
As soon as I walked up to the desk I was greeted very warmly by the receptionist. The nurse who took me back to the dressing room was also very kind. Dr. Burns and his team seemed very knowledgeable of the situation and were able to answer …
I waited 1 hour in waiting area for a ultrasound that took 5-7 minutes to do. It was after 30 minutes of waiting and seeing others who had came in AFTER me get called back I went up to receptionist to confirm my appointment time her …
My tech was amazing! Explained everything & was very kind & compassionate. Front desk staff was quick checking me in & wait time was minimal. I highly recommend this facility.
My experiences have always been pleasant, expedient, and professional. I recommend everyone to get needed services at this facility. The staff and all technicians, assistants, etc make the experience less stressful.
Everyone from the schedulers to the radiology technicians is so friendly, professional, and competent. Making appointments is easy, they get you in and out quickly, and even have Saturday appointments. There was hardly anyone there on Saturday, which I appreciated given the Covid surge.
I had a good experience there. The first procedure was fast and early. The second, CT, was close to the scheduled time. My radiologist, Peggy, was kind and professional. The results were at my referring physician by late afternoon. One could not ask for more!
Scheduled for a Dexa Bone Density Scan. The entire process of check in and procedure completed was less than 30 minutes. Additional check in person noted that I was due for a mammogram in August and assisted me to get it scheduled. …
Very bad customer experience. I received a letter from a collection company in the amount of $28. I had never received this bill before, so I first contacted the insurance company and they said they never received this bill either so there …
I arrived early for my appointment and was seen promptly! Everyone is poised & prepared to attend to the testing at hand. Thanks Radiology Associates of Tallahassee for making something I was truly stressing to a pleasant relaxed experience. I appreciate each of you…you all were fabulous!
I visited Radiology Associates of Tallahassee and was extremely pleased with facility. Everyone I had personal contact with was very professional and pleasant. My appointment was completed in a timely manner and I was impressed with state of the art technology available to me.
I had a CAT Scan at Radiology Associates on July 14th. My appt. was scheduled for 4:15. I was there about 3:45 to complete paperwork. After I completed the paperwork, I was led to a waiting room, that was about 4:08. At 4:14 I was called …
I have had many appointments here and they are very helpful. I was unable to get through by phone recently (Phone system sends you in circles) and wrote a review here – THEY called me and I was able to schedule my appointment!!
I felt the staff was very organized and keep everything going smoothly. The office, waiting room and examining room were very clean and comfortable. The machine that did the mammograms was much more comfortable then the machine previously …
Administrative staff were warm and welcoming with my concerns around privacy and trauma-informed practice. Policy has been amended to proactively give women a choice of whether to wait in the semi-public space in a medical robe or to change …
This place always has friendly, helpful representative employees. Its always clean and being sanitized. The best part is that they have a good system of seeing patients. Keep up the great work and THANK YOU TO ALL WHO GET UP AND HELP EVERYDAY!!
The staff was great from the front desk to the back where I got Barium tested. The lady who did it was very pleasant and made me comfortable and at ease. The gentleman who worked with her was present as well and both were informative during the procedure. It overall was a good experience, thank you because I was very nervous.
I was able to get an appointment fairly quickly. Once I went for my appointment it did not take long, I checked in, was called back and had my mammogram and was out within 45 minutes. As someone that works in healthcare I appreciate the smooth work flow they have. Thanks for taking care of our needs.
This facility is clean, spacious and runs on time. Everyone is appropriately masked and seating in the large waiting room is nicely spaced. If you prefer, they also offer valet parking. I highly recommend them!
So far so good. The administration and customer service has been far superior to their biggest/closest competitor. These are difficult times for healthcare professionals, they are under a lot of stress. Even so, I really appreciate good customer service and those professionals who perform well under pressure.
The staff was very friendly, efficient and on time. The order for my procedure was incorrect, and they took to he time to call my doctor and get it corrected, before completing it, so that a lot of time and money wasn’t wasted. I and very happy with my experience at Radiology Associates.
Your staff is very patient, kind, and professional. The young lady that help me all my doctors office to have my orders fax to her when I discovered I left mind at home. After having my Mammogram the lady for the X-ray pulled my order up in …
This office always runs so efficiently. Regardless of the number of clients waiting, the staff are always cordial and prompt in getting you in at your appointment time or within 15 minutes of your scheduled time. Also, the staff performing the services are professional and patient.
For my 8:10 a.m. appointment, I arrived at 7:30, was promptly greeted and given the necessary forms to complete. I was called to the counter within a matter of minutes and instructed to proceed to a room to change into a top for the …
I had a great experience yesterday. All staff were professional, welcoming, and helpful. I felt cared about/attended to as an individual, not as a number. When next appropriate, I will definitely contact Women’s Imaging again. Thank you, Ladies.
I was able to schedule and receive an appointment within a week. My appointment was scheduled for 5:00pm and I had to arrive 20 minutes sooner to check in and complete paperwork and I was leaving out the door at 5pm. …
Good luck getting reports. Patient portal is frustrating .So sign medical release form before you leave. Other than that would give 5 for excellent.
My appointments were wonderful everything went as planned. How when it comes to getting a refund because I was overcharged is a nightmare. Because they overcharged me my HSA is cutting off my benefits. …
I had a visit at Radiology Associates of Tallahassee for an xray in March. I was overcharged for the visit by $63.05. I received the EOB from my insurance company in early April. At that time, I contacted the billing dept to request a …
I went here to the Women’s Imaging area for an ultrasound of our baby. My husband went with me to my first appointment and they brought him back to see the baby when it was time. Well the second ultrasound appointment I went to, I told the …
Never used them yet just got a call from a collection company trying to collect an outstanding bill for them on my child from years ago (no word from them before sending to collections either). At that time we had insurance that only worked …
Honestly disappointing to me. I came in today for an ultrasound with my wife accompanying me, and the technician Robin told me that she couldn’t come back with me, even after I insisted that she was my wife? She gave no explanation as to …
Wow. Super impressed. For such a large scale medical specialty I was in and out in no time, plus the staff were super friendly while being very efficient. Check-in was a snap. Medical procedures, even simple imaging, can be scary… but not here. Kind of unheard of these days, and I was so incredibly pleased. 5 stars Earned!!!!
Everything was rushed. Didn’t get to listen to heartbeat. Dad was called in the room once all the images was taken. We looked at a still photo & was told to not ask any questions because the tech couldn’t answer any questions we would have …
I had a bone marrow biopsy procedure performed by Dr. Sweeney yesterday.
Thank you Dr. for explaining the steps and what to expect with it. He was thorough and personable. …
First, I have personally had many experiences with imaging and do have much to compare. Additionally, I have a health care management background with understanding of both the medical as well as procedures and policies with the delivery of …
My husband had an appointment today at 1:45 p.m. for an MRI. He was there at 1:35. The receptionist that called the day before said no need to come early, come at 1:45. I ask just to be certain. He filled out the paperwork and waited …
Usually, I have a great experience here. Sometimes the wait can be long but they are great at communicating that. The staff is always very knowledgeable and considerate and the technicians are great; however, today I had a completely …