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Highly not recommended, liars, and not doing their job, close accounts for you without any excuses, and without any consideration for your needs, run away from them
Just overall treated like a criminal and can not see whats going on because I onlyvhsve online access so the bank locked me out…saying my account is negative but how do I know that’s the truth i cant see where my money was spent…and I continue to deposit but cant withdraw or see any information on my own account
They have held my cash money since I opened my account stating that the $10 i opened the account with was under review i pray i get my law suit checks money i deposited in the mobile app yesterday because i have a one year old with bills dues
Absolutely worst customer service in the world. I’ve been dealing with this bank for years, more fool I, and it has always been bad but in the last couple of years it has gotten even worse.
I just open an account an online account with this bank, After reading the reviews, Im so scared. I don’t know if this is a scam. I will call the bank in the morning. 3 stars just off the overwhelming bad reviews
I’ve bounced 3 checks drawn on my hybrid account and having sufficient funds available. I wrote 3 secure emails asking for explanation 3 months ago and still no.
Bank is very bad, they close accounts without messages and without reasons, there is no one to talk to, they do themselves nice, but do not help, promise to get back to you on the phone and do not return, also RYEN manager promises and does …
Yea, just thieves from what I can tell. Opened an account. Deposited a check. Account went under review for a month and a half. They returned the check and closed my account returning 20% of my initial deposit.
Was kinda good bank had for years then I applied for a job online for mystery shopper and got a check in the mail from federal express and said it was for car decal job and they gave me a check for 2370 and I deposit in radius bank turned …
I’ve been very happy with my experience thus far. I also appreciate that there are no ATM fees, you don’t find that with many if any banks! Huge plus for me.
Waiting over a week for them to call me back regarding an IRA account! Called twice, the second time it was “fast-tracked” . Time to find another bank.
My name is Bethany Hughey and I’m here to tell you that this bank will steal your bank and if do a deposit by mail they will reject it and send it back and charge you for it. Then they will refuse to tell you anything but charge you $5 Because they purposely over draw your account.
I’m not sure why there are so many bad reviews. I’ve been using radius for almost two years now. Their online banking has great features and everyone I’ve talked to has always been helpful
This is by far the worse bank I have every dealt with. They hold your money for excessive 5 days and you have to write a letter in to cancel your account and they hold it for 30 days. This is a BS company run away from it.
Ryan, the manager, from customer services likes tto hang up on people. His supervisor likes to lie to customers aabout giving callbacks. Customer service is literally all this company has without branches and they absolutely fail at it.
I’m very disappointed with this bank. Their customer service is terrible, and there is no one to speak to. They don’t mean to be bad, but they are simply incompetent and should not be allowed to service our community. I highly discourage anyone from opening an account here.
This is horrible I open my account up in only been open a month and I’m ready to close it already that customer service skills are horrible and I would not recommend his bank to my worst enemy. I just got my card in the bank all I asked was …
I recently opened up a Tailored Checking Account and am loving it. Account opening was incredibly easy and the mobile app is great. Would recommend to anyone who is tired of big banks taking advantage of them.
STAY AWAY!! Colossally awful. I’m in Europe and was relying on the funds I deposited with this bank, but the funds are inexplicably unavailable and customer service has told me it’s my fault because I chose them and they are not an …
This is the worst bank I’ve ever dealt with. I opened a checking account which clearly says no maintenance fees but they ended charging me $9 for maintenance fee every month. I’ve been trying to close the account for 2 days now but customer service never replied to my request.
Radius bank isn’t a bank for the common man – it is a bank for the millionaires and billionaires – Started by Union Carpenters with our hard earned Pension and Annuity funds and now they cannot even give us the time of day. Cashless …
Someone opened a bank account under my name used a realitives address called and alls they said was it was in review. The guy said they were going to call me when they figured it out… How were you going to call me if its a fake account? …
OMG I have been trying to do a wire for 4 days already… this people suck, the website is terrible and I suspect all the 5 star reviews are fake, probably written by their marketing department. …
Travel the world and don’t pay fees. We took a year off to travel the US, Europe, and South America. We were able to save hundreds of dollars on ATM fees alone. The team at Radius initially contacted us as we’re weren’t in the region they expected, but after we gave them our itinerary everything was smooth.
They are an excellent bank. I chose Radius because of their history, commitment, rebates and interest. Little rough in the beginning getting used to the time change and posting time since I am in Nevada, but since the honeymoon we have had a rock solid marriage. Highly recommend.
What a ghetto bank. This is not a real bank it’s a chop shop. Someone in the kitchen is county money or checks. The worst, absolute worst, un-educated customer service. I don’t keno what they are or who they are but they are totally …
If ZERO stars were an option this is how I would rate Radius Bank. Absolutely no customer support exits. They don’t pick up the phone or answer secure messages from their software portal. I rate Radius Bank 0 out of 10, they are that bad .
A checking and savings account was opened in my maiden name and they sent me a debit card that I DID NOT sign up for. The bank should do a better job at actually checking peoples’ identities before willy-nilly opening accounts for random people. Horrible.
Started using Radius Bank September 2019. Easy to setup and manage. I like being able to easily deposit checks using my phone and being able to transfer money when needed. 👍 …
Please don’t bank here. They’re 100% crooks. I moved out of town & now I have to do mobile deposit. Normally a deposit is cleared the following day (midnight) now I have to wait 5 business days. Even if i make a cash deposit to pay a online …
I give 2 stars b/c the online website (when working) is easy to navigate and they offer competitive interest rates. But, having the website down since 7-14-17 (and counting) with no warning or apology, or any notice whatsoever, is …
This bank was great when it came to helping me obtain an SBA loan. Honestly, great. Then things got weird. I wanted to simply cancel the automatic payments that were setup when the loan funded. My loan agreement clearly says these can be …
Recently opened a new Radius Bank account & I was so impressed with my experience that wanted to share.
From the simplicity of start to finish, the high tech tools Radius uses & has …
Tried to close my account and they didn’t, then charged me an business account fee which put it into overdraft, then daily overdraft fees for a month, then told me I had to pay them or they won’t close it. It should be illegal. I’ll even go so far as to use the word scammers.
Your bank is THE WORST. I have found my first couple of weeks with Radius to be a series of misinformation, errors, ineptitude and basic laziness on your part to actually resolve any issues. …
Wish I could give them 0 stars. I’ve had this account 8 months. Had to file a dispute because a car rental company debited my account without authorization for over $200. Explained to Radius that there was no receipt that showed the correct …
While Radius Bank claims initially to be tech and internet friendly, they do not notify you in any of the ways that they tout if there is an issue. I was unware that my account was negative until one of their “outside vendors” notified me, …
When we talk about professional services and courtesy, Radius Bank have to be considered. I have received the best and prompt attention from them. Last but not least, I am getting the best interest on my savings and checking account, not others bank can beat it!!!
opened the account 2 months ago. spoke to customer service SEVERAL times explaining we are selling our house and need a bank account for the wire transfers. closing got delayed a few times. kept in touch with them. got the wire transfer …
An update: Two weeks after my request to close the account and to mail me a check, the bank is still holding my funds hostage and continues to ignore my messages. The funds were for purchasing a house and that opportunity is long gone! I …
This bank is the literal example of when the corporations that we need to survive in this Era, completely control the financial stability of the world, “we peseants” live in. They Legally bind documents with US citizens that are verified by …
You will NEVER receive any help from Customer Service. After MONTHS of trying to get help for something very simple on our account, we were chased around in circles and never to someone who can help. Hours and hours of our time wasted in …
Radius Bank is the worst bank someone should ever deal with!! I just opened up an bank account with this bank about a week ago and funded my account, this bank held my money all the way up until yesterday so I can be able have access to it …
I opened an account with this bank during the divesting of Wells Fargo et. al. due to the DAPL. I started with $20.00. They are fantastic! I have recently started working Mechanical Turk and have just put some of my earnings in my checking …
It takes at least a week, sometimes two, or even three weeks, EVERY TIME, for customer support to respond to my messages on their website. That’s pretty unacceptable, but I’ve let it slide because they have a good mobile app. …
This bank is terrible for business. They informed me of policies prior to opening my account and then after signing up, I had many checks that were rejected due to NSF. I was told they would be covered as long as they were brought positive …
Will always give the benefit of the doubt in any situation but have been really disappointed with this bank. At first, I was really excited. They didn’t have long wait times, almost always talked with someone I’ve already spoken with, no …
I just got off the phone with someone at Radius bank because I had some trouble with my online account. They handled my situation so well and we’re so nice throughout the call. I have had a lot of bad experiences with my other banks and …
This bank is the worse. The people that work there give attitude all the time, when you call now for appointments to take your own money out, they do not pick up and still give attitude. My mom went there to pick up a money order for rent …
Because of all the negative reviews I felt like I had to write something. My experience with Radius so far has been better than is described in the other reviews. …
My initial set-up was difficult due to the use of small community banks not being options for the quick set-up offered when you hold a large well known banks on the screen. I was able to get past that. After the initial set-up, I have been …
This is the worst online banking I have ever dealt with. I got stuck with this bank when aspiration kicked me off their rolls for having too much money in my account (go figure). Luckily when aspiration retooled I was able to start again …
I’ve been using Radius Bank for the last three years. I was initially attracted to the great savings interest rate but have been impressed as they’ve added more features. The website is super easy to use. I had a major issue with another …
I have never written a review before, but am so livid- if I could give this bank zero stars, I would. I was transferred to Radius from aspiration, and have only ever tried to use this account to pay my credit card bill. Every charge I have …
The worst bank I have ever seen, at first they are nice, very easy to open an account there, but after a few weeks they closed my account took the money, so I did an internet search and saw already they are known to do such things, …
I can’t believe all the low stars! Are you kidding me people! WOW! I have always loved this bank, but I needed to post this because I am just really impressed! I have had the bank for sometime now, they are fabulous and offer great benefits …
I agree with the other 1 star reviews. I opened up a Business account. They were not able to increase my mobile deposit limit above my average check amount. They would not even accept my previous bank history or credit score (in 800’s) as a …
I began the process of moving our personal finances to Radius Bank, ignoring red flags raised by the poorly performing website and challenges in setting up the account. Our credit rating hovers around 800 – we are used to being greeted with …
This has been one of the worst experiences I have ever had with any company, not just banks. Their customer service team doesn’t communicate across platforms (phone, web chat) and never responds to requests. I’ve received different …
DO NOT EVER OPEN AN ACCOUNT WITH THEM! I opened High Yield Savings Account. I’ve been trying to close my account for 45 days!!! Their system is messed up and scheduled some (8!) wires without my knowledge. I called in over 100 times to get …
the worst bank in existence
Love this bank!
Terrible business accounts. Stay far away.
They will rob you friendly warning
Great bank with no fees.
Best bank. Period. Why ya complaining?
Worst customer service ever if you want bad experiences bank by Radius Bank
this bank is not a legit something smell fishy i wouldnt recommend
Was very easy to setup. Needed a second chance at banking. Thank goodness for Radius Bank
Scammers like a David Giovany playing scrabble like to utilize this sort of bank. LOL I love playing those fools. 🙂
Would give zero stars if possible. The website is terrible, the banking system is antiquated and the customer service is impressively poor.
Highly not recommended, liars, and not doing their job, close accounts for you without any excuses, and without any consideration for your needs, run away from them
Just overall treated like a criminal and can not see whats going on because I onlyvhsve online access so the bank locked me out…saying my account is negative but how do I know that’s the truth i cant see where my money was spent…and I continue to deposit but cant withdraw or see any information on my own account
Banking for the 19th century. Draconian policies, inefficiency, hostile customer service from the top down. WARNING DO NOT BANK HERE
not a good bank for a business. Will freeze your account for weeks for nothing.
Very good rates, mobile deposit limits are some of the highest I’ve seen after you are a customer for a bit.
Thieves, Liars, Con-Men, that’s how I characterize the worst bank in online banking history. Do yourself a favor and RUN!
They have held my cash money since I opened my account stating that the $10 i opened the account with was under review i pray i get my law suit checks money i deposited in the mobile app yesterday because i have a one year old with bills dues
Absolutely worst customer service in the world. I’ve been dealing with this bank for years, more fool I, and it has always been bad but in the last couple of years it has gotten even worse.
Awful policies in customer service.
They can’t close your account without any warning on Notification in advance🚨🚨🚨 …
I just open an account an online account with this bank, After reading the reviews, Im so scared. I don’t know if this is a scam. I will call the bank in the morning. 3 stars just off the overwhelming bad reviews
I’ve bounced 3 checks drawn on my hybrid account and having sufficient funds available. I wrote 3 secure emails asking for explanation 3 months ago and still no.
RUN AWAY!!! IT’S A BANK FOR SCAMMERS!!
Bank is very bad, they close accounts without messages and without reasons, there is no one to talk to, they do themselves nice, but do not help, promise to get back to you on the phone and do not return, also RYEN manager promises and does …
Yea, just thieves from what I can tell. Opened an account. Deposited a check. Account went under review for a month and a half. They returned the check and closed my account returning 20% of my initial deposit.
Was kinda good bank had for years then I applied for a job online for mystery shopper and got a check in the mail from federal express and said it was for car decal job and they gave me a check for 2370 and I deposit in radius bank turned …
I’ve been very happy with my experience thus far. I also appreciate that there are no ATM fees, you don’t find that with many if any banks! Huge plus for me.
Waiting over a week for them to call me back regarding an IRA account! Called twice, the second time it was “fast-tracked” . Time to find another bank.
My name is Bethany Hughey and I’m here to tell you that this bank will steal your bank and if do a deposit by mail they will reject it and send it back and charge you for it. Then they will refuse to tell you anything but charge you $5 Because they purposely over draw your account.
Radius Bank is very easy to open any type of account. The customer service is fantastic and they are always ready to help with any issue that arises.
I’m not sure why there are so many bad reviews. I’ve been using radius for almost two years now. Their online banking has great features and everyone I’ve talked to has always been helpful
This is by far the worse bank I have every dealt with. They hold your money for excessive 5 days and you have to write a letter in to cancel your account and they hold it for 30 days. This is a BS company run away from it.
What a mess. They overdrew my account multiple times by accident and took weeks to fix.
Ryan, the manager, from customer services likes tto hang up on people. His supervisor likes to lie to customers aabout giving callbacks. Customer service is literally all this company has without branches and they absolutely fail at it.
I’m very disappointed with this bank. Their customer service is terrible, and there is no one to speak to. They don’t mean to be bad, but they are simply incompetent and should not be allowed to service our community. I highly discourage anyone from opening an account here.
This is horrible I open my account up in only been open a month and I’m ready to close it already that customer service skills are horrible and I would not recommend his bank to my worst enemy. I just got my card in the bank all I asked was …
I recently opened up a Tailored Checking Account and am loving it. Account opening was incredibly easy and the mobile app is great. Would recommend to anyone who is tired of big banks taking advantage of them.
STAY AWAY!! Colossally awful. I’m in Europe and was relying on the funds I deposited with this bank, but the funds are inexplicably unavailable and customer service has told me it’s my fault because I chose them and they are not an …
Had a terrible experience with them.
Throws an account with a couple hundred thousand dollars and didn’t do the minimum to help get out the money. …
This is the worst bank I’ve ever dealt with. I opened a checking account which clearly says no maintenance fees but they ended charging me $9 for maintenance fee every month. I’ve been trying to close the account for 2 days now but customer service never replied to my request.
Radius bank isn’t a bank for the common man – it is a bank for the millionaires and billionaires – Started by Union Carpenters with our hard earned Pension and Annuity funds and now they cannot even give us the time of day. Cashless …
Someone opened a bank account under my name used a realitives address called and alls they said was it was in review. The guy said they were going to call me when they figured it out… How were you going to call me if its a fake account? …
OMG I have been trying to do a wire for 4 days already… this people suck, the website is terrible and I suspect all the 5 star reviews are fake, probably written by their marketing department. …
Travel the world and don’t pay fees. We took a year off to travel the US, Europe, and South America. We were able to save hundreds of dollars on ATM fees alone. The team at Radius initially contacted us as we’re weren’t in the region they expected, but after we gave them our itinerary everything was smooth.
They are an excellent bank. I chose Radius because of their history, commitment, rebates and interest. Little rough in the beginning getting used to the time change and posting time since I am in Nevada, but since the honeymoon we have had a rock solid marriage. Highly recommend.
What a ghetto bank. This is not a real bank it’s a chop shop. Someone in the kitchen is county money or checks. The worst, absolute worst, un-educated customer service. I don’t keno what they are or who they are but they are totally …
If ZERO stars were an option this is how I would rate Radius Bank. Absolutely no customer support exits. They don’t pick up the phone or answer secure messages from their software portal. I rate Radius Bank 0 out of 10, they are that bad .
A checking and savings account was opened in my maiden name and they sent me a debit card that I DID NOT sign up for. The bank should do a better job at actually checking peoples’ identities before willy-nilly opening accounts for random people. Horrible.
Started using Radius Bank September 2019. Easy to setup and manage. I like being able to easily deposit checks using my phone and being able to transfer money when needed. 👍 …
Please don’t bank here. They’re 100% crooks. I moved out of town & now I have to do mobile deposit. Normally a deposit is cleared the following day (midnight) now I have to wait 5 business days. Even if i make a cash deposit to pay a online …
I give 2 stars b/c the online website (when working) is easy to navigate and they offer competitive interest rates. But, having the website down since 7-14-17 (and counting) with no warning or apology, or any notice whatsoever, is …
This bank was great when it came to helping me obtain an SBA loan. Honestly, great. Then things got weird. I wanted to simply cancel the automatic payments that were setup when the loan funded. My loan agreement clearly says these can be …
Recently opened a new Radius Bank account & I was so impressed with my experience that wanted to share.
From the simplicity of start to finish, the high tech tools Radius uses & has …
Tried to close my account and they didn’t, then charged me an business account fee which put it into overdraft, then daily overdraft fees for a month, then told me I had to pay them or they won’t close it. It should be illegal. I’ll even go so far as to use the word scammers.
Your bank is THE WORST. I have found my first couple of weeks with Radius to be a series of misinformation, errors, ineptitude and basic laziness on your part to actually resolve any issues. …
Wish I could give them 0 stars. I’ve had this account 8 months. Had to file a dispute because a car rental company debited my account without authorization for over $200. Explained to Radius that there was no receipt that showed the correct …
While Radius Bank claims initially to be tech and internet friendly, they do not notify you in any of the ways that they tout if there is an issue. I was unware that my account was negative until one of their “outside vendors” notified me, …
When we talk about professional services and courtesy, Radius Bank have to be considered. I have received the best and prompt attention from them. Last but not least, I am getting the best interest on my savings and checking account, not others bank can beat it!!!
opened the account 2 months ago. spoke to customer service SEVERAL times explaining we are selling our house and need a bank account for the wire transfers. closing got delayed a few times. kept in touch with them. got the wire transfer …
An update: Two weeks after my request to close the account and to mail me a check, the bank is still holding my funds hostage and continues to ignore my messages. The funds were for purchasing a house and that opportunity is long gone! I …
This bank is the literal example of when the corporations that we need to survive in this Era, completely control the financial stability of the world, “we peseants” live in. They Legally bind documents with US citizens that are verified by …
You will NEVER receive any help from Customer Service. After MONTHS of trying to get help for something very simple on our account, we were chased around in circles and never to someone who can help. Hours and hours of our time wasted in …
Radius Bank is the worst bank someone should ever deal with!! I just opened up an bank account with this bank about a week ago and funded my account, this bank held my money all the way up until yesterday so I can be able have access to it …
I opened an account with this bank during the divesting of Wells Fargo et. al. due to the DAPL. I started with $20.00. They are fantastic! I have recently started working Mechanical Turk and have just put some of my earnings in my checking …
It takes at least a week, sometimes two, or even three weeks, EVERY TIME, for customer support to respond to my messages on their website. That’s pretty unacceptable, but I’ve let it slide because they have a good mobile app. …
This bank is terrible for business. They informed me of policies prior to opening my account and then after signing up, I had many checks that were rejected due to NSF. I was told they would be covered as long as they were brought positive …
Will always give the benefit of the doubt in any situation but have been really disappointed with this bank. At first, I was really excited. They didn’t have long wait times, almost always talked with someone I’ve already spoken with, no …
They were fine as a Credit Union. Now they are completely lost trying to be a bank. …
I just got off the phone with someone at Radius bank because I had some trouble with my online account. They handled my situation so well and we’re so nice throughout the call. I have had a lot of bad experiences with my other banks and …
This bank is the worse. The people that work there give attitude all the time, when you call now for appointments to take your own money out, they do not pick up and still give attitude. My mom went there to pick up a money order for rent …
This review is for the SBA Lending Division of this bank. One star is too many.
This bank is dishonest and frankly terrible. Examples: …
Because of all the negative reviews I felt like I had to write something. My experience with Radius so far has been better than is described in the other reviews. …
My initial set-up was difficult due to the use of small community banks not being options for the quick set-up offered when you hold a large well known banks on the screen. I was able to get past that. After the initial set-up, I have been …
One of the most incompetent banks I’ve ever dealt with. Ever!
Oh your ATM card was stolen? Ok, we’ll get you a new one in 7-10 business days. …
This is the worst online banking I have ever dealt with. I got stuck with this bank when aspiration kicked me off their rolls for having too much money in my account (go figure). Luckily when aspiration retooled I was able to start again …
I’ve been using Radius Bank for the last three years. I was initially attracted to the great savings interest rate but have been impressed as they’ve added more features. The website is super easy to use. I had a major issue with another …
I have never written a review before, but am so livid- if I could give this bank zero stars, I would. I was transferred to Radius from aspiration, and have only ever tried to use this account to pay my credit card bill. Every charge I have …
The worst bank I have ever seen, at first they are nice, very easy to open an account there, but after a few weeks they closed my account took the money, so I did an internet search and saw already they are known to do such things, …
I can’t believe all the low stars! Are you kidding me people! WOW! I have always loved this bank, but I needed to post this because I am just really impressed! I have had the bank for sometime now, they are fabulous and offer great benefits …
Has potential, but it’s not there yet.
Fee wise they’re great. Technology / support (availability) wise, they’re …
I agree with the other 1 star reviews. I opened up a Business account. They were not able to increase my mobile deposit limit above my average check amount. They would not even accept my previous bank history or credit score (in 800’s) as a …
I began the process of moving our personal finances to Radius Bank, ignoring red flags raised by the poorly performing website and challenges in setting up the account. Our credit rating hovers around 800 – we are used to being greeted with …
This has been one of the worst experiences I have ever had with any company, not just banks. Their customer service team doesn’t communicate across platforms (phone, web chat) and never responds to requests. I’ve received different …
DO NOT EVER OPEN AN ACCOUNT WITH THEM! I opened High Yield Savings Account. I’ve been trying to close my account for 45 days!!! Their system is messed up and scheduled some (8!) wires without my knowledge. I called in over 100 times to get …