I have had mixed experiences, at times it was good n at times we had worst experience, when called for an appointment I was put on hold for 30 mins and no one ever came back online and had to eventually disconnect the call, to my surprise …
They are the most unhelpful people and are extremely rude. They are uncaring and not very understanding they are very slow. They don’t use their brains and when you have a question it takes at least 3 people to answer it. They don’t work …
Dr. Holt is one of the best doctors I have had in my 79 years….Attentive, intelligent, listens to every detail, knowledgeable, works with me for my overall health and well being.
Easy peasy – in and out in 10 minutes. Jennifer drew my blood like the pro that she is. I barely felt it – seriously! And I’ve had a lot of blood draws.
I waited a short amount of time at the lab, and the blood draw was conpletely painless due to the skill and pleasantness of the lab tech. It was a good experience.
When I started seeing Dr. Becker, my thyroid levels were all over the place. He was able to stabilize my levels and for a number of years now I have had consistent readings.
This is my second time seeing Dr Diaz. She has always been thorough and listens to your concerns. I didn’t have to wait too long and she was very friendly.
Love her! She always listens to what I have to say. No matter how many questions I have- she listens and answers them all with great patience. She is terrific!
Exceptional ability to relate to patient. Answers questions and listens with empathy. Lab work explained in ability for a lay person to understand. Raleigh Endrocine is lucky to have this young lady!……
The doctors and staff are always so friendly and accommodating. If I have any questions between appointment they are always helpful and prompt to get me answers.
I have only good things to say about Lisa Hill. She is very encouraging and knowledgeable, and I feel very comfortable working with her. Highly recommend.
Dr. Berlin is so great about listening to me, considering all of the information carefully, and coming up with a plan to help me live my best life. I’m so glad I found him!
Lauren is capable, personable, pays attention to detail and ensures her patients receive the right care and appropriate meds. Lauren is a caring professional.
I am a patient of Dr Berlin and Lisa Hill and they both do a great job with taking care of me and giving me their undivided attention. I highly recommend them for your future endocrine health care needs.
Q is the first phlebotomist to find a vein in my arm and hit it on the first try. My veins are historically crappy! Hands and feet have been easier to get blood. Amazingly, no pain! Thanks Q!
Waiting room is packed even during this pandemic and they are money hungry they refuse prescription refills and appointments if you owe $1. Even it it’s was from the previous week’s appointment.
Dawn is always very friendly and professional. She explains everything clearly. She takes the time to make sure I understand what she says & she provides the positive support needed.
Dr. Stall is so patient and understanding. He is excellent in his profession and has a very calming demeanor. I would highly recommend this doctor and the staff.
Customer service is poor, they canceled an appointment I had scheduled and had to reschedule it during my “working hours” which caused me to miss 2 hours work, when i got stuck in traffic and arrived 9 minutes late they refused to see me …
Linda is easy to talk to, listens and actually cares what you have to say and how you are feeling, not just what the numbers have to say. She’s punctual and personable and I love working with her.
Lauren is always on time, attentive, listens to all my issues and addresses each of them. She is also easy to talk to and never makes me feel bad about my decisions.
The staff in the lab is a bunch of very professional, and friendly people. I’m a little needle phobic; and they are so good it’s done and I don’t even know it. Overall, Raleigh ENDO…and the lab… gets an A+ from me.
I think Dr. Weir is a wonderful doctor and like her PA Lauren. However, the new policy of requiring credit cards to be on file there is something I don’t agree with.
Great Doctors but HORRIBLE wait time. Honestly. My appointment was at 4 and it’s 6pm and I haven’t seen the Dr. Waiting since I took the day off work. Waited longer than 1 hour last appointment as well.
Lauren is caring, professional, and always willing to take the time to answer questions while offering solid advice. Moreover, she is non-judgmental and shows the utmost respect. My highest recommendation!
Dawn Diaz provides thorough, efficient, knowledgeable and sensitive patient care. Her skill set and approach to Diabetes management is well worth the clinic visit.
I was seen shortly after I arrived, the staff was courteous and professional. Dr stall is for very patient, answered all my questions, and prescribed necessary tests. I’m happy to have him as my doctor.
Mrs. Diaz is warm and friendly and caring. But most important to me is that she listens to me, gives me options and let’s me participate in my healthcare. I just love her!
I saw Dr. Rand for about 8 years. I had quarterly visits which he checked my A1c and feet.
I developed Charcot in my foot. He never once explained why he was examining my …
The doctor my daughter has seen is nice, but he is ALWAYS behind. Waited in the lobby an hour…which is ridiculous for a scheduled appointment…and no one seems to care. This is sadly the norm.
Dr Stall is very good but staff is pathetic. Tells you one thing and does another. When you’re sick and need help with problems they have no concern. Being on Medicare is new ball game. You become a second class citizen.
I absolutely love working with Dawn. She is empathetic and personable. She gives me the benefit of knowing how I feel best and treats me accordingly! I recommend her to any friends I know that I know need an endo.
After 10+ years I receive same level of great care with constantly updated knowledge and concern. Never had another professional who takes the time to get it right in one take or with building an understandings of the solution that fixes an age old issue missed by many others
Today, everything was on time. After several sessions doing the blood lab work as part of my diabetes checks, I know that all the phlebotomists have been properly selected and trained…..I have never had a complaint. Congratulations to all of them!
Great professional staff, friendly and very efficient. Had a good visit with Lisa. She is so sweet and answered all my questions. Thank you Lisa. Can’t say enough good things about Nicole and Jamie. 🤗🤗 …
I have not had any negative experiences here. Dr. Stall is one of the best Endocrinologists that I’ve seen, and I’ve never had to wait longer than 10 minutes to be brought back to a room.
Dr. Cory Berlin has been my doctor for several years. He is always very competent and an excellent communicator. Dr. Berlin and his staff are always extremely professional and helpful.
I came here for a health issue and instead ended up being treated for something else, my original problem was overlooked. The staff was cordial, just enough nice. In my experience, the doctor did not listen. I ended up transferring my records somewhere else. I should of paid close attention to the reviews.
I have been seeing Wil Bardon for about 4 years. I nly had one issue in their old office and now that they are on Blue Ridge Rd, they are great. I don’t have a single complaint about either my care or the office administration. There was one screw up on a prescription and they worked hard to get it corrected. I highly recommend them.
Traditional Endocrine practice. I’ve been a patient there for many years and like my doctor and nurse and PA. If you are interested in alternative treatment this is not the place for you to learn about or get support in following other …
Linda Bower is extraordinary in both her knowledge and treatment of endocrine imbalances. I was struggling so with a thyroid problem and difficulty loosing weight, Linda was able to provide treatment that immediately showed success. I would recommend Linda to anyone who feels that their doctor is not listening.
My veins are hard to find. Usually when I have to give blood, nurses try more than once. I have never had a problem with any of the nurses here. First time and I’m done. Thank you.
Nancy is an amazing nurse practitioner. She has a great bedside manner, keeps up-to-date on current treatment trends, and really works with her patients for individualized care.
Lab is excellent at getting blood sample with one stick and no pain. Last two visits they have been a bit backed up at the lab, but they process people through quickly and efficiently so the wait was minimal.
Horrible! My first appointment and 45 minutes after my appointment time they said he just got back ? Late lunch? And was seeing his 12:45 appt and then had a. New patient appt. My appt was for 1:30. I got my money back and walked out. Unfriendly front desk staff.
Poorly managed clinic. Dr. Stahl is a douche with not two thoughts about human circumstance, only his own.
20 years as a Type I diabetic… 7 years in control and under 6.5 HbA1C… 1st …
They have been very helpful and responsive to my questions and concerns both during appointments and in between appointments. When I was out of town and lost my insulin pen, they got a prescription for a new pen sent over to my pharmacy that same day.
Lisa Hill always spends as much time as it takes to explain, review and adjust my care plan. I’ve yet to see one cranky employee during my visits. Refreshing!!
I am happy for Dr. Holt to be able to retire, but will miss her and her genuine concern and understanding she always showed. The 5 stars are for Dr. Holt 5, but with her leaving REA is unable to provide same level of care to me.
A very professional and compassionate clinic. Lab Corps is inside the clinic, which makes it easy for the patients. All the staff, from the office clerks, the Lab Corps techs, the nurses, and the doctors are very good and have bent over backward to be helpful.
First time I have visited where Lisa was my PA. She was very clear and explained the prior lab test results and the meaning to me as a result of the lab findings. Very good personality and a pleasure to deal with.
I have been going to Raleigh Endocrine Associates for about 3 years and I have full trust of Dr. Holt and her nurse Marie for the care and knowledge related to my medical problems. During the office visits Dr. Holt is open for questions and answers that help build up the relationship between doctor and patience.
I alternate seeing Lauren with my MD and I always feel like I am getting just as good of care from Lauren as I do from my MD. She is very knowledgeable and I learn something new about my conditions each time I see her.
Dawn Diaz is a true professional, very knowledgeable about how best to assist me with my diabetes care plan. Where / How to get financial assistance with my two insulin required, scheduling test and follow up test , helping me maintain a …
I’ve been to a couple of appointments so far, and have had great service from the front office. Dr. Rand is fantastic as well, very comforting and patient. I was a little nervous after reading some of the reviews, but it was unwarranted.
Lisa explained my labs and how they had responded to the recent change in dosages. She listened to me, asking follow up questions that showed she was really listening. Then she gave me additional information that I needed.
The lab techs have been wonderful every time I have gone. Also cheerful, always engaged in conversation. They definitely make getting stuck by needles enjoyable.
I have been with Raleigh Endocrine for over 20 years for thyroid and diabetic issues in immediate family. Dr. Denis Becker is the top professional that brought me to the practice after seeing his treatment of my parents. Further problem …
I’ve been a patient of Dr. Berlin for almost 2 years. He helped me control my blood sugar and control my sugar intake. He is a very helpful and explains things I do not understand. Everyone here is very friendly, and have helped me with a lot of different things than most of the doctors i went to in NY
Lauren is absolutely wonderful! She listens and really helps me make adjustments that have improved my diabetes control. I highly recommend Lauren and Raleigh Endocrine Associates!
In my opinion, Dr Holt and Majorie, NP (and their nurses, Marie and Kedzie) are the dynamic duo in this practice. Both are very patient and listens to my concerns and addresses my needs in a timely manner. I always leave their office empowered and educated to perform the best self care possible.
Horrible experience with this office. It started with inappropriate comments by the doctor during my first visit. I returned for an ultrasound only to wait for them 1.5 months to call me when I called them at least SIX times & left messages for them to call me back. And the office environment is old & dank. Needs to be updated.
I have been a patient of Dr. Holt for well over a decade. I cannot stress enough how good a doctor she is. During the time she has been my endocrinologist, she has been thorough about examining me and explaining to me what”s going on in my …
Dr Weir is an amazing doctor!! She has worked with me on the absolute best management of my hypothyroism. I can’t thank her enough. She is very intuitive and listens to ensure you are feeling your best.
The medical staff are great. The practice management is awful. They now must have a credit card on file in case the insurance leaves a gap. 75 now for a missed appointment. I wish there was more endocrinology offices in Raleigh
I have always had a great experience with provider! They are very knowledgeable about all endocrine problems and always listen to you. I give them 5 stars! Exceptional caring, and kind staff. Dr. Becker and Linda Brower are awesome!!! I highly recommend this group of providers!
Lauren answered all my questions and made me feel secure in the decision on new medication. She is professional and still pleasant. She smiled and looked directly at me. It was a great experience!!
Dr Stall is the absolute best best best!!!! He has changed my life for the better, he changed my thyroid medicine when no other doctor would listen to me about my symptoms! He really listens and I am very thankful! Will definitely be back and recommend him to anyone having thyroid issues.
Dr. Holt is the best endocrinologist I have ever been to. Now I found out she is leaving this practice. They will never be able to replace her. She takes her time with patients and truly shows care and understanding.
Linda Brower has consistently worked WITH me to treat my diabetes and explained every aspect of treatment along the way. Her kind professional demeanor has been much appreciated; moreover, my A1C, and other “test results” have improved dramatically (and remained steady) under her care.
Went here on a recommendation from my doctor for a more through opinion.
– Took 2 months to get an appt. The voice mailbox gets full b/c they deal with such a high number of patients. Getting a call in to a real person takes a good …
Terrible experiences with the staff. Canceling appointments without alerting you. Then blaming you as you should have double checked. Absolutely ridiculous.
Raleigh Endocrinology have a great team. Dr Berlin, Lisa and Ginger take as much time as you need to explain your treament and medicine options along with practical advice! They have always been very helpful with making or changing appointments as well as prompt return of questions for the nurse. Thank you.
I see Dr. Holt and her crew. They are fantastic, when I leave a message they are quick with a response, that includes refills. The MA’s up front are great also they tend to know who you are and who you are there to see before you tell them, which makes it a very personable experience each time.
Extremely bad experience at this practice. I see Dr Stall. He is pretty good but the office staffs are pathetic. Very rude, discourteous and fail to complete their job. It took me more than 2 months to get the prescription for my medicines …
I have been going to Dr. Berlin for a year and I have been displeased with my treatment from day 1. I have only had two appointments with Dr. Berlin as everytime I’ve seen him he has mentioned my test results once and then moves on to talk …
Just had an amazing experience with Marjorie, nurse practitioner. She was kind and listened to my concerns. She also printed out some literature on obesity and asked to call her and let her know what I thought about it. I never had a health …
I would NOT recommend Dr. Rand to ANYONE. He does very basic and minimal care to his patients. I’ve gone to him several times and each visit he tells me the SAME thing. I’m paying for him to tell me things that I already know. I wasn’t …
Absolutely wonderful meeting Dr.Diaz for the first time. Caring and concerned which is what my husband needed. I am so ecstatic that we have been blessed with such an awesome doctor. My husband is definitely in good hands having Dr. Diaz in his life.
Lisa Hill is very kind and patient. She is a good listener and good at explaining everything going on and the changes being made to your plan of care. I would recommend her in addition to seeing Dr. Berlin.
Absolutely revolting. I was going to be a new patient, and My general doctor recommended I see Dr. Shawnee D. Weir, I called and she was booked until the end of September. They recommended I see Dr. Joseph Rand, I booked the appointment …
Dawn is very personable and professional. She is confident in her skills as a PA, while being attentive to hearing the patient. I never feel rushed when I have an appointment; she is very thorough.
Lauren is very caring and puts patients first. It’s important to have a provider that listens. With the health conditions I have I appreciate her attentiveness and care. She is highly recommended.
My son’s experience there has been awful. At each appointment he is told there will be changes at the next appointment. We purchased an insulin pump months ago, at their recommendation, and he has yet to get started on it. He has been told …
Worse doctors office ever! Dr. Becker is always more than an hour behind. The office does not return messages from the pharmacy resulting in delays getting your medication. Massive amounts of paperwork on every visit. Go elsewhere for your healthcare!
I have been going here since I was 18 (8 years) and have never had a problem till now. My doctor is fine but the office staff is the worst staff I have ever seen at a doctors office. They have had my blood work since August. I was supposed …
Nancy Crowell is fantastic! She genuinely cares about her patients and takes the time to answer any question I have. Thanks to her caring and guidance, my diabetes control has never been better! We are actually reducing the amount of medication I take!!!!
Well upon arrival I am told the MD is running an hour late, which would of been GREAT to know before I made the 30 mile drive. So I sit there for over an hour and lucky for me there was a water fountain because it was way too hot in the …
My experience was absolutely wonderful here. Ms. Diaz was so thorough in explaining to me what labs needed to be taken and what levels needed to by watched, and just so nice. The receptionists and lab workers were super friendly as well and I was in and out in less than an hour. Definately believes this places deserves 5 stars.
Terrible experience. Staff is rude. Dr. Becker is the most arrogant person I’ve ever met. They charged me just to tell me my blood test results over the phone, which insurance, of course, would not cover. I will NEVER go to this schmuck …
Was here way before my time and was informed that Dr was not even here yet. I waited for over 1 hour to be seen for my appointment and was late getting back to my job. I work in healthcare and we are very timely. Very disappointed that I …
One of the worst doctors office in the state, Please do not go. They just want money. Do not care about problems of patient.
he was rude, dismissive, arrogant. He was yawning the whole time I was speaking …
My experience has been positive. I really like Dr. Weir. She listens and takes into consideration how you feel and what’s right for you as an individual rather than by a textbook. It’s true that it’s not the easiest to get in with her, but …
Dr. Weir and Lauren Hendricks are THE best. I’ve been to many “thyroid specialists” in the area that all left me feeling demoralized and feeling horrible. Both Dr. Weir and Lauren listen to how you’re feeling and answer any questions you …
Today was my first time meeting Lauren and I couldn’t be more pleased with her care. She listened to my concerns, she was patient with me, I didn’t feel rushed and she made me feel as if she was there to help me and get me feeling better. I would recommend her care to anyone.
Lisa is a wonderful, professional caring individual. Explains results of any blood work so you actually understand. Not only does she explan medical results, she also listens when asked questions. …
Dr. Stall is the man, his PA is awesome really seems to care. Highly recommend them both. I have never had a terrible experience in the clinic as so many of these other people are saying, i’ve been a patient there for 3 years or more.
They level of customer service and communication is below average. Dr. Stall and Dawn Diaz are clinically amazing but their staff is disappointing. The expectations they have for the patients concerning transparency is NOT at all what they give to the patients.
Lisa is my favorite. She’s so kind and always encouraging and proactive. She’s very knowledgeable and encourages you to take ownership of your health while still helping you in any way she can. I never feel rushed or forgotten when I see her.
Dr Berlin and Lisa are outstanding. My diabetes is under better control after months in their care than it was after a year at my previous endocrinologist practice. Having the right medical team really does make all the difference.
Very friendly practice. Linda is quite knowledgeable. She makes an effort to work with me on my health issues. Unfortunately a new billing practice insisting on providing a permanent credit card number to bill insurance balance will force me to move to another practice.
(12/14) My experience has been much the same as many negative reviewers here. It was a very long wait to get my first appointment (6 months), and then it was difficult to contact the doctor with questions/concerns afterwards. They didn’t …
Dr. Berlin is very personable and made me feel like he was focused on me, but he told me if I hadn’t heard from his nurse by the end of the week to call. I called…twice. Now it’s two weeks later and I still haven’t heard heard anything. At this point, I’ll just wait until my follow up 4 weeks from now.☹️
I love Dr. Rand and never had any issues scheduling or getting prescriptions refilled. He is caring and very knowledgeable. Jason (he schedules appointments and calls in case they need to be rescheduled) is amazingly friendly.
Very pleased with the quality of service at Raleigh Endocrine Associates! The staff has been both knowledgeable and helpful. They provided clear explanations and listened to my concerns and questions, responding with excellent …
I was referred here by my primary provider. Initial appointment was with Dr. Becker. Very impressed and probably a great doctor. Problem is after the first appointment I was deferred to his PA who was anything but. Unprofessional, used …
Dawn Diaz is a fantastic practitioner! She is always willing to take time during the visit (even though this clinic is always so busy!) to give quality care, impeccable “bedside manner”, and answer questions thoroughly. It is so obvious that she truly cares about her patient’s wellbeing.
The doctors are fine but I’ve waited 35 mins for labs which typically take about 5 minutes everywhere else. The waiting room was completely overcrowded during Covid times and they should not have patients waiting this long. It’s completely …
My 1st appt was today. I prayed much over choosing an Endocrinologist. I felt led to this office. The office staff were very polite and friendly. Dr. Berlin popped his head in the room to tell me he be with me in a couple minutes. Shortly …
Very efficient pain free experience. Staff very personable. Linda Brower and nurse Cheryl are wonderful. Thorough, caring and they LISTEN. I am moving to Georgia and wish I could take them with me! I will miss them and their professionalism.
I picked Raleigh Endocrine Associates based on their expertise and policies on their website. After my referral was sent, they notified me that I would have to bring them a money order for $100 or have a credit card on file before I could …
I absolutely loved my 1st time visit today. Doctor Rand was awesome just as my employee said he would be. The office staff was friendly and very quick to get me in an exam room. I wasn’t in the waiting area more than 5 minutes. Dr Rand put my mind at ease.
I have nothing but good things to say about Raleigh Endocrine. Front desk, lab technicians, and check out personnel are great, I have only waited ‘too long’ one time in 4 years. Today’s visit I had no wait at all! Dr Weir and Lauren …
A patient of Dr Berlin’s for more than 10 yrs I’ve learned a couple of things:
Schedule your lab work to be done 1 wk prior to your Dr appointment. That way your lab results can be gone over with the Dr in person; …
Dr. Berlin is fantastic! I love his transparency and his genuine care for my condition. The Endocrine office is organized and they don’t make me wait long when I have an appointment like most other doctors offices do. I appreciate the courtesy and hospitality the staff show.
Dr Glenn Stall is awesome! I can not speak highly enough about him. He is highly experienced and gets you in on time. I have experienced problems with the staff in the past but after I got pretty mean and pestered them enough, they did their job. The doctor is so good, I didn’t care about the staff problems.
Dr. Becker and Linda Brower are phenomenal for my Hyperthyroid treatment. They are both extremely thorough and answer my questions. I have been to other endocrinologists in the area that never took the time to explain it talk to me so this …
Dr. Berlin and the staff at Raleigh Endocrine Associates have been great. I’ve always been treated with courtesy and respect from the front desk staff, nursing staff, and the phlebotomists. Dr. Berlin has always taken the time to get to know me as a person, so that he better understands me as a patient.
I love going to see doctor Weir. I have been dealing with Graves disease for over 15 years and I am currently 21. The first visit doctor Weir listened to all of my questions and concerns. She did extra testing to check on things that didn’t …
Raleigh Endocrine Associates was a fantastic experience! Dr. Holt was knowledgeable and caring and the labs were quick and easy. Great experience and I would highly recommend this group for your health and well being! Barbara was fantastic and I believe it is a big reason for my health improvement.
Waiting over 2 weeks for lab 🧪 results from Dr. Stall and still haven’t received it. Frustrated to put it mildly! There is no valid reason or excuse for this and please don’t blame the pandemic. My doctors office gets lab results much …
Lisa Hill is absolutely fabulous. She’s extremely knowledgeable and helpful in all facets of management and treatment for diabetes, including complex insulin pump/CGM issues. Lisa listens and takes the time to instruct and explore the …
Dr. Berlin is one of the most caring professionals I have ever known. He gives each person undivided attention and addresses his/her concerns. He is the reason I stay with Raleigh Endocrine and Associates. I recommend him often.
Staff is friendly, professional, and patiently helpful to an ‘OFF’ like me who will be 80yrs in two weeks.’ The phlebotomists, not arm pokers, were smiling as they worked. …
Because of Raleigh Endocrine and Dr. Berlin, I feel like I have a chance at being normal again! This is a first time in ~3 years, post-thyroidectomy, that I haven’t felt extreme hypo or hyper symptoms. …
Lauren is the best! She is knowledgeable about all things diabetes. I like her aggressive approach to treating the disease. I always feel encouraged after a visit with her and feel like everything possible is being done to treat my …
Save yourself the hassle and find another endocrinology practice. I have been a patient of Dr. Weir for the last ten years. Although I think very highly of Dr. Weir, she is over scheduled and thus the wait times are atrocious. At my last …
Lauren is an awesome provider. She is friendly, knowledgeable, helpful and thorough. She saw me within minutes of my arrival to the practice. I can not say enough good things about her. I highly recommend her to anyone. Very good listener, too.😊😊😊😊 …
Going to Raleigh Endo is the best health decision I have made. Dr. Becker is amazing. He is super knowledgeable and has a great patient doctor relationship with his patients. Linda who is his PA is exceptional. She has helped me with …
Absolutely the most unacceptable, disrespectful service imaginable, even by the low customer service/care standards of the health care industry. I scheduled a new-patient consultation with Dr. Rand, and the first available appointment was …
We are very unimpressed and disappointed by this practice for their blatant disregard for the value of their patients time. My husband, a patient of this practice, scheduled an appointment for today at 11:45a (scheduled 6 days ago). It’s a …
Lisa Hill is knowledgeable, kind, and empathetic. Lisa always takes the time to answer all of my questions and never makes me feel rushed. She’s a genuinely nice person who cares about her patients. I highly recommend Lisa and Dr. Berlin. Going to Raleigh Endocrine Associates has changed my life for the better. Thanks, Lisa!
Heed the warnings listed:
– This office is incredibly, and I mean incredibly poorly run. You will recieve lab results in the mail, weeks after the fact. You will also recieve bills …
Awful, was a new patient 3 months ago. My 3 months prescription has no refills, Ive moved out of state since seeing them so I have to change my pharmacy. Ive left multiple messages for my doctors nurse saying my prescription is running out …
Despite being an extremely busy office, I have always had smooth check-ins, have been taken back to exam rooms within 15 minutes of appointment time, and experienced efficient checkouts. Nurse Practitioner Lauren Hendricks has been working …
I cant even describe the lack of professionalism and patient care from this practice. I work in Healthcare myself which baffles me even more. I go to raleigh endorcine for my thyroid, and am still not balanced yet. I made an appointment to …
My office visits are usually great and the doctors and nurses seem to know what they are doing. However, the office is incredibly difficult to get ahold of for prescription refills, new medical devices and any other request requiring …
Had appt with Dr. Stall and he was truly amazing. Very, very easy to talk to and knowledgeable. He really want’s the best for his patients now and long term. His staff/assistant was also a very nice guy. Friendly atmosphere and I would …
Living with diabetes is very stressful in itself. I’ve been a patient of Dr. Glenn Stall for about 6 or 7 years and every time I visit his office at Raleigh Endocrine Associates I have a very pleasant experience. I wish I didn’t have to …
After seeing many endocrinologists over the last 29 yrs I can honestly say that I have found one that I trust and don’t dread having to see every 3 months. Dr. Stall is always personable and listens to any questions I may have and takes …
I rarely leave reviews but couldn’t let this go. I have worked in healthcare for over 20 years and I know a bad apple when I see one – needed to post to hopefully prevent someone else having problems with this practice. I’ve been …
I’ve been to see several endocrinologists in the past five years since my diagnosis of type one diabetes. This is BY FAR my favorite. From beginning to end, the entire staff is always super helpful and friendly. This is a big practice, yet …
Worst customer service in the industry. At least, I have never seen worse in all my experience. I have been a patient for years and I have dealt with excessive waits in the office, and waiting days to get a call back. My last straw is …
I was referred to Raleigh Endocrine Associates so I can get further help with my thyroid condition. Since I’ve started going there I experience nothing but unprofessional visits. Each visit I had to wait in the waiting area at least 1-2 …
I’ve been going to REA for about a year now and it has been a NIGHTMARE since day one! The doctors seem nice but the staff and the way the practice is run is absolutely terrible. First off, you will spend almost an hour in the waiting room …
While I have no issues with Dr. Weir, I do have issues with the nurse and/or Admin staff. My pharmacist and I have been calling for the past week to get a RX refilled. It’s since expired and I STILL haven’t gotten a call back. I was told to …
They aren’t patient centered. I’ve been to a few endocrinologists since moving to raleigh. I was referred here from my primary care to check my thyroid. My first appointment they were SUPER late. After waiting 45 minutes after my …
I have been treated by Dr. Berlin for the past 6 months. I have found him to be caring and well rounded. He definitely spends time with his patients and occasionally runs behind, but what can you expect if you would like to actually have a …
I wish I could give them zero stars. I have had multiple incidences of them choosing to randomly deny a thyroid medication refill of a prescription I’ve been on for years. Once I call to try and figure out the issue they give zero clarity. They are not friendly or helpful and lack communication.
I had had nothing but fantastic experiences with Raleigh Endocrine Associates. I have seen Dr. Weir and her PA, Lauren, and both experiences were great. I felt heard and so confident in my new treatment plan. …
Nancy is the most patient and gives great understanding of what is going on with your diabetes. Keeping you aware of medications that are available. I love her care and concern for me. The front staff is always friendly and courteous and …
I have been a patient of Dr. Stall for several years. He is a terrific dr and I still think highly of him. But today I just cant go back to Raleigh Endocrine Assoc. My appt was 10:30 & I checked in at 10:19. I was called back around …
I’ve been going here since 1986, when there were just 2 doctors. Still going there after all these years. My health is great, the staff is excellent, great care, and they listen and treatment is according. I feel I’m understood, and …
Lisa Hill, PA, conducted my follow-up appointment today and I was very pleased with the amount of time she took to explain all of my recent lab results. All of my questions were answered to my satisfaction. Lisa is very caring and …
I have been here for 3 years. Everyone here is great but if it weren’t for their PA Lisa Hill, I would find somewhere else. The doctor I “have” to see from.time to time talks down to you and is very arrogant. I have tried to get past this …
When reading reviews read them from newest to oldest. They must have been better in the past… I’ve been a patient here for about a year or so. This is the most frustrating, least available office you will ever deal with. It’s fine if you …
Dr. Berlin is an amazing physician. He takes time to document his own patient histories. I have appreciated his candor and honesty. He is one of the few doctors I have even had that I feel actually knows their patients issues. The …
After being diagnosed four months ago with severe osteoporosis by my family physician, I was told I’d need to see an endocrinologist. Upon hearing this, I specifically requested a referral to Dr. Berlin who’s treated my daughter for her …
I have been referred to REA and have been visiting for several months. Agree with all the pp here- doctors are fine but the nurse and the staff are just beyond terrible. I am scratching my head at the moment I am writing this review. …
This practice came highly recommended which is why I am so disappointed and not at all pleased after 3 visits to this office/practice. I have given Dr. Holt and staff a fair amount of chances. Today was my last straw! The only reason …
I had a great 1st experience. The whole staff was very nice and friendly (front desk, nurse and Dr. Becker) Dr. Becker has great bedside manners. He listens to all your concerns and explains everything very meticulous. Thank you to the whole staff at Raleigh Endocrinology.
My second time in the office was today (9/6/18) but it was my first time see Mrs. Hendricks (Dr. Weir’s PA.) She was very nice, took time to explain/review my recent lab work and allowed me to ask as many questions as I needed too. The …
My father was scheduled for an appointment today (4/1). Since he lives in a different county, he took a day off work, drive 2 hours to get here, got to the office at 1:00 (2 hours before he was scheduled), filled out all his paperwork, and …
I always look forward to my appointments with Lisa. If I could, I would give her way more than five stars. Professional yet friendly, she explains procedures and test results thoroughly and understandably. She gives one her full …
This is generous, we showed up after traveling over two hours to find out we could not be seen. Unless we were willing to wait an hour to two hours past our scheduled appointment. We arrived early with paperwork filled out.. I understand …
My 5 star rating is for Nancy Crowell. I see her for my type 1 diabetes and she is by far the best doctor I’ve seen for my type 1. She is very caring and passionate about helping me in the best of her ability. I love how she takes her time …
I read all the positive reviews posted here and saw that the practice was accepting new patients. I waited months for an appointment. I filled out all the new patient information I was sent ahead of time. I arrived at 10:30, as …
The doctor was professional and thorough but she spoke of calling me back with blood work results and what prescriptions would be called in for me. I have left several messages after being on hold for a very long time, and eventually caught …
– This office incredibly poorly ran. The ladies at the front desk were not professional. You will recieve lab results weeks after your appointment.
– The doctor I was assigned to looked more and more confused when I was …
My first time at the clinic and it was so good. They are def busy. However. I was 20 mins late for my appt and the receptionist who was so kind explained I may not be seen and apologized. I explained that I drove 1 hr to get here and I …
While I haven’t attended my first appointment as of yet, I can say my experience thus far was poor. Susan in scheduling was very rude and unprofessional; if I wasn’t referred by my Electrologist, to a specific doctor, at this practice I …
I made an appointment in February 2020 to get my thyroid checked. I missed my appointment due to a sick child. I’m a working mother of 4 and life can be hectic. I was then immediately billed $75 for this missed appointment. I was NOT …
Dr Berlin has been my endocrinologist for 21+ years. If that doesn’t speak for itself then I don’t know what would. But just in case and most important he listens to me when I tell him how I’m feeling and any concerns I may have. Dr Berlin …
I have never dealt with more rude people than the people that work at the front desk and in appointments. I like Dr. Berlin but the other staff need some serious customer service training. It’s gotten to the point that I am considering …
I am extremely disappointed at my experience here. I want to start by saying Dr. Becker was fine, I had no issues with him. It was his nurse, Shannon who I had an issue with. After waiting an hour for my appointment, with no updates, I …
There is a disconnect between the doctor’s office and billing department. Lack of follow through is an understatement. I have called several times since September of 2020 to have my billing issues addressed and there is still no resolve. At …
Nurses and medical assistants can make it break a practice since today, most doctors do not even call you themselves. This office team is the worst! Uncaring, unskilled and unable to answer basic questions when you ask why they just …
The front desk has terrible customer service. I’ve steady been calling about a referral that was sent over 4 weeks ago and could never get anyone on the phone. Finally, I got someone to answer. I explained that I haven’t heard anything from …
Patient of Dr. Berlin and PA, Hill. Both are absolutely great!!! The challenge I have involves the nurses. They are not as responsive as they were in the past and medication changes requiring prior authorizations have taken up to 3 months …
Horrible customer service. Every time I come in the front staff are rude and don’t greet you. I called Dr. Beckers nurse and left a voicemail, 30 minutes later I got a call with a very monotone voice and the lady said that my doctor wanted …
I did not make it any further than the phone call to schedule an appointment. Whoever works in scheduling is extremely rude and seemingly unable to answer simple questions (e.g. if referrals are required for these doctors). On top of this, …
Dr. Ejaz is great. BUT, the nurses, and front office staff? Horrible. Called Monday and left a voicemail for my nurse beginning for a refill, no returned call. I had three days of insulin left. Called Tuesday, no return call. I called …
Dr Berlin is very good. However the front desk needs help. I got a text that my appt was canceled and to call for a new one but no one answers the appointment desk.
Tried to call 3 times to make an appointment. Each time, the call was answered and they immediately hung up on me. Guess they aren’t taking new patients
Do you love waiting hours for an appointment? Do you have nothing better to do with your day? If so, this is the practice for you! With wait times exceeding one hour they sure do not care about your time! If we could give 0 stars we would!
I am completely disappointed with the quality of service I was provided. I have been waiting for a diabetes appointment for more than a month ago. It was my first appointment. I got scheduled on the phone for May 2nd at 1 pm. TODAY! MAY …
Doctor Berlin, Keisha, & Ann are absolutely AMAZING!! My husband is their patient. They give him direct, devoted attention each and every time he goes. I know, because I witness this love they have to make sure he receives the best care …
Customer service stinks! I have been on the phone over two days trying to get the front desk to answer me. The only good thing is my nurse-she cares about her patients. When I did the 5-hour glucose test- I dropped to 45 blood sugar and was …
The five stars are for Shannon, Dr. Becker’s nurse. Seems like every visit lately I have come in stressed (who isn’t?) and upset. I’m a nervous patient anyway, but when Shannon comes to the door to call me back for my appointment I …
Very poor customer service. Problems with prescriptions are impossible to resolve…no return calls and the people who do answer are very rogue to say the least. Waiting room times are at least 60-90 minutes. The staff could care less and are very rude. I suggest you find another practice to avoid the stress with this group.
Horrible customer service. They won’t answer the phone. When they do, they are beyond rude. When they “transfer you” it just means they are hanging up on you. My daughter has been deprived of her meds for a month now. We scheduled an …
I am a pretty easy going person, and despite the bad reviews I decided to give this place a chance. Unfortunately, I have found the negative reviews to be true. …
If I could give 0 stars, I would. I’ve been a patient here for three years and this “business” they run is not patient-centered one bit. I’ll go in for a routine appointment (I had thyroid cancer so it’s vital that I be seen every 3-6 …
This place is awful. Arrived for an appointment only to find the waiting room completely overrun with patients. They told the room it would be an hour minimum to see the lab and asked everyone to reschedule. Which I did. Then they …
I had the worst time in this office! My daughter went to her appointment, and was not told beforehand that her appointment was cancelled. The same thing happened to my wife, and another patient told me that this has happened to her as well. This office is the worst in Raleigh, NC and I would tell anyone to stay away!
My doctor is very knowledgeable, if a bit rushed and using a “decision tree” model for my treatment. At this point, I don’t even expect to be perceived as a whole person beyond a diagnosis, but I do expect some communication and follow …
Dr. Berlin’s nurses are wonderful and from the start he made me feel confident in his knowledge of the most current treatment options available. Most importantly he stressed the importance of treating the whole person not just symptoms. …
Firstly, very few of the staff wear masks. I understand that Covid isn’t scary for everyone but this is an office where most patients are probably immunocompromised. Secondly, it takes weeks to months to get a call back, even on time …
If I could give zero stars, I would. I was referred to see an Endocrinologist because of hypothyroidism and current difficulties I am having. Called this office to schedule a new patient evaluation with Dr. Sheshadri. The scheduling …
Charged me for a no show even though I cancelled my appointment. Doctor never refilled prescriptions in time, forced me to ration my supplies. At one point I had to go in person to their office and demand I have a refill prescribed ASAP I …
Dr.Stall is one of best endocrinologist, I have met so far. ..Words cannot explain how; kind and extremely knowledgeable he is. It was so nice to meet a doctor who genuinely cares about people and Listens…with over 40 years of experience – it is obvious he is not a novice!
I can not review the providers because we never got to see one. I am annoyed with front office/schedulers. I made a new patient appointment back in July. Called Monday (2 days before appointment) to confirm date and time (appointment …
I’ll be honest, I was getting really nervous reading these reviews saying that I’d have to wait over an hour for an appointment. I noticed when I entered, that they have a sign to notify them if you’ve been sitting there for more than 20 …
Doctor is terrific. Support services and billing is terrible. Having been charged twice for same visit (they billed my credit card AND my insurance), I was told I’d get my charges reversed on my card. Despite numerous calls, my $300 has …
Been hassling back and forth for a while now to obtain a prescription; not in a hurry to assist their patients needs. They preach to use the app for communication, however, they are not timely with a response or either short, not looking …
I saw Dr.Becker, no physical exam, he sat at his computer and just typed, I had to repeat myself several times and I felt like I truly wasn’t paid any attention to, nor were any of my concerns addressed, I am still waiting on my laps, and …
Nancy is the most professional, knowledgeable and caring person at Raleigh Endocrine. If you get her you will be lucky.
Reception was rude. Said they don’t care & hanged up 👎😓 …
Linda Brower always takes her time to listen and answer my endless questions. She is very caring and thorough.
Everyone were great could not have been any better. Lisa explained everything for us She is excellent.
I’ve been very satisfied with the treatment I’ve gotten. Separate from that, I do wish the building would do something to increase available parking.
The practice is very nice to patients and have a way of not making yippy feel bad when labs aren’t to what they want it to be
Visit to lab was fine, great tech, no pain stick, bit of a line but went well and quickly. Nice job.
The technicians are pleasant and are skilled at their jobs. I appreciated that my appointment was handled on time.
I love this practice! Both Dr. Berlin and Lisa Hill are very knowledgeable and friendly. They take time to explain.
Nancy is very caring. She listens carefully and gives great suggestions and information. One of the best you hope for!
I have had mixed experiences, at times it was good n at times we had worst experience, when called for an appointment I was put on hold for 30 mins and no one ever came back online and had to eventually disconnect the call, to my surprise …
Dawn is a caring person who is interested in your overall health. She has helped me tremendously this past year in lowering my A1C. Thank you, Dawn!
They are the most unhelpful people and are extremely rude. They are uncaring and not very understanding they are very slow. They don’t use their brains and when you have a question it takes at least 3 people to answer it. They don’t work …
Dr. Stall is amazing and saved my life. I’m forever grateful. The office and lab staff are really nice.
I love my visits with Lauren!! She always listens and realistically looks for optimal solutions that serve my total health individually.
Nancy is fantastic! She has an ease about her that makes you comfortable. She is positive and encouraging.
Dr. Holt is one of the best doctors I have had in my 79 years….Attentive, intelligent, listens to every detail, knowledgeable, works with me for my overall health and well being.
Lauren is great at her job. Very nice and very interested in your health. I highly recommend her and Raleigh Endocrine.
Easy peasy – in and out in 10 minutes. Jennifer drew my blood like the pro that she is. I barely felt it – seriously! And I’ve had a lot of blood draws.
Barbara Carden is a great addition to the staff. I find her knowledgeable, a good listener, and comfortable. Very comfortable visit.
Lauren is personable, efficient and answers questions readily. I’m typically in and out within 45 minutes. She’s knowledgable and professional.
I waited a short amount of time at the lab, and the blood draw was conpletely painless due to the skill and pleasantness of the lab tech. It was a good experience.
Lauren is Very knowledgeable and I always learn something new that will help me control my diabetes when I have an appointment with her.
I love Lisa Hill. She is so helpful during this whole Thyroid whirlwind I am in. I look forward to seeing her every appointment.
Dr Lisa Hill is an awesome doctor. She explained very clear that I could understand better. Looking forward to seeing her again.
Nancy is great. She has helped me a great deal. I feel no shame in discussing my trials with diabetes.
I think Lauren is so supportive and understanding. While she pushes me to take care of myself. She also listens and is supportive.
Lisa was absolutely wonderful. Listened and responded to all of my questions and concerns with positive feedback. Excellent provider.
When I started seeing Dr. Becker, my thyroid levels were all over the place. He was able to stabilize my levels and for a number of years now I have had consistent readings.
Lisa is very talented with both her professional attitude and also kind at listening to her patients. Thank you, Lisa, for being both with me today.
Excellent practice, I always feel Nancy is concerned about her patients, and provides excellent ideas in how to control and live with my diabetes.
The nurse who did my blood tests was extremely friendly and knowledgeable. She did a great job. I was very pleased.
This is my second time seeing Dr Diaz. She has always been thorough and listens to your concerns. I didn’t have to wait too long and she was very friendly.
Love her! She always listens to what I have to say. No matter how many questions I have- she listens and answers them all with great patience. She is terrific!
Exceptional ability to relate to patient. Answers questions and listens with empathy. Lab work explained in ability for a lay person to understand. Raleigh Endrocine is lucky to have this young lady!……
Always listens and treats my symptoms, not just the labs. Provides great care every time. Prompt and friendly every visit as well!!
Lauren Hendricks is great. Dr visit on time labs a bit backed up but not awful. Office staff always friendly.
Friendly, professional help, humor, no stress. Having a lab there is very convenient. They take the time to really listen.
Lauren is wonderful. She’s thoughtful and considerate, and she makes sure she asks you if all your questions have been answered during the visit.
The doctors and staff are always so friendly and accommodating. If I have any questions between appointment they are always helpful and prompt to get me answers.
I have only good things to say about Lisa Hill. She is very encouraging and knowledgeable, and I feel very comfortable working with her. Highly recommend.
Lisa is able to help explain what care is best for your health needs. She knows how to break down the issues patients face.
Dr. Berlin is so great about listening to me, considering all of the information carefully, and coming up with a plan to help me live my best life. I’m so glad I found him!
Dr.Hill is a personable and mindful professional. She is able to communicate in a way that is very clear and down to earth. Highly recommended!
Lauren is capable, personable, pays attention to detail and ensures her patients receive the right care and appropriate meds. Lauren is a caring professional.
I am a patient of Dr Berlin and Lisa Hill and they both do a great job with taking care of me and giving me their undivided attention. I highly recommend them for your future endocrine health care needs.
Q is the first phlebotomist to find a vein in my arm and hit it on the first try. My veins are historically crappy! Hands and feet have been easier to get blood. Amazingly, no pain! Thanks Q!
Waiting room is packed even during this pandemic and they are money hungry they refuse prescription refills and appointments if you owe $1. Even it it’s was from the previous week’s appointment.
Lisa is great at explaining how to read insulin pump readings/charts so they make sense. She is very likable and professional.
Lisa always dies an excellent job. Caring, meticulous and professional. Only complaint is a 40 minute wait to see her.
Dawn is always very friendly and professional. She explains everything clearly. She takes the time to make sure I understand what she says & she provides the positive support needed.
Lisa is always so kind! And she helps me commit to improving my blood sugars, as well as my well being. I love her!
Quick appointment for lab work. Waited about 5 minutes. Phlebotomist was pleasant and careful when drawing my blood. I didn’t feel a thing.
Dr. Stall is so patient and understanding. He is excellent in his profession and has a very calming demeanor. I would highly recommend this doctor and the staff.
Lauren is great – she has really worked with me on the auto-immune aspect of my illness. Her nurses are always friendly too!
Customer service is poor, they canceled an appointment I had scheduled and had to reschedule it during my “working hours” which caused me to miss 2 hours work, when i got stuck in traffic and arrived 9 minutes late they refused to see me …
Linda is easy to talk to, listens and actually cares what you have to say and how you are feeling, not just what the numbers have to say. She’s punctual and personable and I love working with her.
Lauren is always on time, attentive, listens to all my issues and addresses each of them. She is also easy to talk to and never makes me feel bad about my decisions.
The staff in the lab is a bunch of very professional, and friendly people. I’m a little needle phobic; and they are so good it’s done and I don’t even know it. Overall, Raleigh ENDO…and the lab… gets an A+ from me.
I think Dr. Weir is a wonderful doctor and like her PA Lauren. However, the new policy of requiring credit cards to be on file there is something I don’t agree with.
Great Doctors but HORRIBLE wait time. Honestly. My appointment was at 4 and it’s 6pm and I haven’t seen the Dr. Waiting since I took the day off work. Waited longer than 1 hour last appointment as well.
Lauren is caring, professional, and always willing to take the time to answer questions while offering solid advice. Moreover, she is non-judgmental and shows the utmost respect. My highest recommendation!
Dawn Diaz provides thorough, efficient, knowledgeable and sensitive patient care. Her skill set and approach to Diabetes management is well worth the clinic visit.
I was seen shortly after I arrived, the staff was courteous and professional. Dr stall is for very patient, answered all my questions, and prescribed necessary tests. I’m happy to have him as my doctor.
Mrs. Diaz is warm and friendly and caring. But most important to me is that she listens to me, gives me options and let’s me participate in my healthcare. I just love her!
I just love Doctor Lisa Hill!! She is so caring and so easy to talk to!! She helped my get my cholesterol and triglycerides down, for the first time!!
I saw Dr. Rand for about 8 years. I had quarterly visits which he checked my A1c and feet.
I developed Charcot in my foot. He never once explained why he was examining my …
The doctor my daughter has seen is nice, but he is ALWAYS behind. Waited in the lobby an hour…which is ridiculous for a scheduled appointment…and no one seems to care. This is sadly the norm.
Dr Stall is very good but staff is pathetic. Tells you one thing and does another. When you’re sick and need help with problems they have no concern. Being on Medicare is new ball game. You become a second class citizen.
I absolutely love working with Dawn. She is empathetic and personable. She gives me the benefit of knowing how I feel best and treats me accordingly! I recommend her to any friends I know that I know need an endo.
After 10+ years I receive same level of great care with constantly updated knowledge and concern. Never had another professional who takes the time to get it right in one take or with building an understandings of the solution that fixes an age old issue missed by many others
Today, everything was on time. After several sessions doing the blood lab work as part of my diabetes checks, I know that all the phlebotomists have been properly selected and trained…..I have never had a complaint. Congratulations to all of them!
Dawn Diaz is a great physician. Great bedside manner and a fantastic listener. The entire practice is highly recommended. But she is my favorite!
Great professional staff, friendly and very efficient. Had a good visit with Lisa. She is so sweet and answered all my questions. Thank you Lisa. Can’t say enough good things about Nicole and Jamie. 🤗🤗 …
I have not had any negative experiences here. Dr. Stall is one of the best Endocrinologists that I’ve seen, and I’ve never had to wait longer than 10 minutes to be brought back to a room.
Dr. Cory Berlin has been my doctor for several years. He is always very competent and an excellent communicator. Dr. Berlin and his staff are always extremely professional and helpful.
I came here for a health issue and instead ended up being treated for something else, my original problem was overlooked. The staff was cordial, just enough nice. In my experience, the doctor did not listen. I ended up transferring my records somewhere else. I should of paid close attention to the reviews.
I have been seeing Wil Bardon for about 4 years. I nly had one issue in their old office and now that they are on Blue Ridge Rd, they are great. I don’t have a single complaint about either my care or the office administration. There was one screw up on a prescription and they worked hard to get it corrected. I highly recommend them.
Traditional Endocrine practice. I’ve been a patient there for many years and like my doctor and nurse and PA. If you are interested in alternative treatment this is not the place for you to learn about or get support in following other …
Linda Bower is extraordinary in both her knowledge and treatment of endocrine imbalances. I was struggling so with a thyroid problem and difficulty loosing weight, Linda was able to provide treatment that immediately showed success. I would recommend Linda to anyone who feels that their doctor is not listening.
My veins are hard to find. Usually when I have to give blood, nurses try more than once. I have never had a problem with any of the nurses here. First time and I’m done. Thank you.
Nancy is an amazing nurse practitioner. She has a great bedside manner, keeps up-to-date on current treatment trends, and really works with her patients for individualized care.
Lab is excellent at getting blood sample with one stick and no pain. Last two visits they have been a bit backed up at the lab, but they process people through quickly and efficiently so the wait was minimal.
Horrible! My first appointment and 45 minutes after my appointment time they said he just got back ? Late lunch? And was seeing his 12:45 appt and then had a. New patient appt. My appt was for 1:30. I got my money back and walked out. Unfriendly front desk staff.
Poorly managed clinic. Dr. Stahl is a douche with not two thoughts about human circumstance, only his own.
20 years as a Type I diabetic… 7 years in control and under 6.5 HbA1C… 1st …
They have been very helpful and responsive to my questions and concerns both during appointments and in between appointments. When I was out of town and lost my insulin pen, they got a prescription for a new pen sent over to my pharmacy that same day.
Lisa Hill always spends as much time as it takes to explain, review and adjust my care plan. I’ve yet to see one cranky employee during my visits. Refreshing!!
Lisa Hill is knowledgeable, kind, encouraging and absolutely the best. She is approachable and listens without judging then gives doable advice. …
I am happy for Dr. Holt to be able to retire, but will miss her and her genuine concern and understanding she always showed. The 5 stars are for Dr. Holt 5, but with her leaving REA is unable to provide same level of care to me.
A very professional and compassionate clinic. Lab Corps is inside the clinic, which makes it easy for the patients. All the staff, from the office clerks, the Lab Corps techs, the nurses, and the doctors are very good and have bent over backward to be helpful.
First time I have visited where Lisa was my PA. She was very clear and explained the prior lab test results and the meaning to me as a result of the lab findings. Very good personality and a pleasure to deal with.
I have been going to Raleigh Endocrine Associates for about 3 years and I have full trust of Dr. Holt and her nurse Marie for the care and knowledge related to my medical problems. During the office visits Dr. Holt is open for questions and answers that help build up the relationship between doctor and patience.
I alternate seeing Lauren with my MD and I always feel like I am getting just as good of care from Lauren as I do from my MD. She is very knowledgeable and I learn something new about my conditions each time I see her.
Raleigh Endocrine Associates has professional and pleasant associates. The patient flow processes are handled efficiently. …
Dawn Diaz is a true professional, very knowledgeable about how best to assist me with my diabetes care plan. Where / How to get financial assistance with my two insulin required, scheduling test and follow up test , helping me maintain a …
I’ve been to a couple of appointments so far, and have had great service from the front office. Dr. Rand is fantastic as well, very comforting and patient. I was a little nervous after reading some of the reviews, but it was unwarranted.
Lisa explained my labs and how they had responded to the recent change in dosages. She listened to me, asking follow up questions that showed she was really listening. Then she gave me additional information that I needed.
The lab techs have been wonderful every time I have gone. Also cheerful, always engaged in conversation. They definitely make getting stuck by needles enjoyable.
I have been with Raleigh Endocrine for over 20 years for thyroid and diabetic issues in immediate family. Dr. Denis Becker is the top professional that brought me to the practice after seeing his treatment of my parents. Further problem …
I’ve been a patient of Dr. Berlin for almost 2 years. He helped me control my blood sugar and control my sugar intake. He is a very helpful and explains things I do not understand. Everyone here is very friendly, and have helped me with a lot of different things than most of the doctors i went to in NY
Lauren is absolutely wonderful! She listens and really helps me make adjustments that have improved my diabetes control. I highly recommend Lauren and Raleigh Endocrine Associates!
In my opinion, Dr Holt and Majorie, NP (and their nurses, Marie and Kedzie) are the dynamic duo in this practice. Both are very patient and listens to my concerns and addresses my needs in a timely manner. I always leave their office empowered and educated to perform the best self care possible.
Horrible experience with this office. It started with inappropriate comments by the doctor during my first visit. I returned for an ultrasound only to wait for them 1.5 months to call me when I called them at least SIX times & left messages for them to call me back. And the office environment is old & dank. Needs to be updated.
I have been a patient of Dr. Holt for well over a decade. I cannot stress enough how good a doctor she is. During the time she has been my endocrinologist, she has been thorough about examining me and explaining to me what”s going on in my …
Dr Weir is an amazing doctor!! She has worked with me on the absolute best management of my hypothyroism. I can’t thank her enough. She is very intuitive and listens to ensure you are feeling your best.
The medical staff are great. The practice management is awful. They now must have a credit card on file in case the insurance leaves a gap. 75 now for a missed appointment. I wish there was more endocrinology offices in Raleigh
I have always had a great experience with provider! They are very knowledgeable about all endocrine problems and always listen to you. I give them 5 stars! Exceptional caring, and kind staff. Dr. Becker and Linda Brower are awesome!!! I highly recommend this group of providers!
Lauren answered all my questions and made me feel secure in the decision on new medication. She is professional and still pleasant. She smiled and looked directly at me. It was a great experience!!
Dr Stall is the absolute best best best!!!! He has changed my life for the better, he changed my thyroid medicine when no other doctor would listen to me about my symptoms! He really listens and I am very thankful! Will definitely be back and recommend him to anyone having thyroid issues.
Dr. Holt is the best endocrinologist I have ever been to. Now I found out she is leaving this practice. They will never be able to replace her. She takes her time with patients and truly shows care and understanding.
Linda Brower has consistently worked WITH me to treat my diabetes and explained every aspect of treatment along the way. Her kind professional demeanor has been much appreciated; moreover, my A1C, and other “test results” have improved dramatically (and remained steady) under her care.
Went here on a recommendation from my doctor for a more through opinion.
– Took 2 months to get an appt. The voice mailbox gets full b/c they deal with such a high number of patients. Getting a call in to a real person takes a good …
Terrible experiences with the staff. Canceling appointments without alerting you. Then blaming you as you should have double checked. Absolutely ridiculous.
Raleigh Endocrinology have a great team. Dr Berlin, Lisa and Ginger take as much time as you need to explain your treament and medicine options along with practical advice! They have always been very helpful with making or changing appointments as well as prompt return of questions for the nurse. Thank you.
I see Dr. Holt and her crew. They are fantastic, when I leave a message they are quick with a response, that includes refills. The MA’s up front are great also they tend to know who you are and who you are there to see before you tell them, which makes it a very personable experience each time.
Extremely bad experience at this practice. I see Dr Stall. He is pretty good but the office staffs are pathetic. Very rude, discourteous and fail to complete their job. It took me more than 2 months to get the prescription for my medicines …
I have been going to Dr. Berlin for a year and I have been displeased with my treatment from day 1. I have only had two appointments with Dr. Berlin as everytime I’ve seen him he has mentioned my test results once and then moves on to talk …
Just had an amazing experience with Marjorie, nurse practitioner. She was kind and listened to my concerns. She also printed out some literature on obesity and asked to call her and let her know what I thought about it. I never had a health …
I would NOT recommend Dr. Rand to ANYONE. He does very basic and minimal care to his patients. I’ve gone to him several times and each visit he tells me the SAME thing. I’m paying for him to tell me things that I already know. I wasn’t …
Absolutely wonderful meeting Dr.Diaz for the first time. Caring and concerned which is what my husband needed. I am so ecstatic that we have been blessed with such an awesome doctor. My husband is definitely in good hands having Dr. Diaz in his life.
Lisa Hill is very kind and patient. She is a good listener and good at explaining everything going on and the changes being made to your plan of care. I would recommend her in addition to seeing Dr. Berlin.
Absolutely revolting. I was going to be a new patient, and My general doctor recommended I see Dr. Shawnee D. Weir, I called and she was booked until the end of September. They recommended I see Dr. Joseph Rand, I booked the appointment …
Dawn is very personable and professional. She is confident in her skills as a PA, while being attentive to hearing the patient. I never feel rushed when I have an appointment; she is very thorough.
Lauren is very caring and puts patients first. It’s important to have a provider that listens. With the health conditions I have I appreciate her attentiveness and care. She is highly recommended.
My son’s experience there has been awful. At each appointment he is told there will be changes at the next appointment. We purchased an insulin pump months ago, at their recommendation, and he has yet to get started on it. He has been told …
Worse doctors office ever! Dr. Becker is always more than an hour behind. The office does not return messages from the pharmacy resulting in delays getting your medication. Massive amounts of paperwork on every visit. Go elsewhere for your healthcare!
I have been going here since I was 18 (8 years) and have never had a problem till now. My doctor is fine but the office staff is the worst staff I have ever seen at a doctors office. They have had my blood work since August. I was supposed …
Nancy Crowell is fantastic! She genuinely cares about her patients and takes the time to answer any question I have. Thanks to her caring and guidance, my diabetes control has never been better! We are actually reducing the amount of medication I take!!!!
Well upon arrival I am told the MD is running an hour late, which would of been GREAT to know before I made the 30 mile drive. So I sit there for over an hour and lucky for me there was a water fountain because it was way too hot in the …
My experience was absolutely wonderful here. Ms. Diaz was so thorough in explaining to me what labs needed to be taken and what levels needed to by watched, and just so nice. The receptionists and lab workers were super friendly as well and I was in and out in less than an hour. Definately believes this places deserves 5 stars.
Terrible experience. Staff is rude. Dr. Becker is the most arrogant person I’ve ever met. They charged me just to tell me my blood test results over the phone, which insurance, of course, would not cover. I will NEVER go to this schmuck …
Was here way before my time and was informed that Dr was not even here yet. I waited for over 1 hour to be seen for my appointment and was late getting back to my job. I work in healthcare and we are very timely. Very disappointed that I …
One of the worst doctors office in the state, Please do not go. They just want money. Do not care about problems of patient.
he was rude, dismissive, arrogant. He was yawning the whole time I was speaking …
My experience has been positive. I really like Dr. Weir. She listens and takes into consideration how you feel and what’s right for you as an individual rather than by a textbook. It’s true that it’s not the easiest to get in with her, but …
Dr. Weir and Lauren Hendricks are THE best. I’ve been to many “thyroid specialists” in the area that all left me feeling demoralized and feeling horrible. Both Dr. Weir and Lauren listen to how you’re feeling and answer any questions you …
Today was my first time meeting Lauren and I couldn’t be more pleased with her care. She listened to my concerns, she was patient with me, I didn’t feel rushed and she made me feel as if she was there to help me and get me feeling better. I would recommend her care to anyone.
Lisa is a wonderful, professional caring individual. Explains results of any blood work so you actually understand. Not only does she explan medical results, she also listens when asked questions. …
Dr. Stall is the man, his PA is awesome really seems to care. Highly recommend them both. I have never had a terrible experience in the clinic as so many of these other people are saying, i’ve been a patient there for 3 years or more.
They level of customer service and communication is below average. Dr. Stall and Dawn Diaz are clinically amazing but their staff is disappointing. The expectations they have for the patients concerning transparency is NOT at all what they give to the patients.
Lisa is my favorite. She’s so kind and always encouraging and proactive. She’s very knowledgeable and encourages you to take ownership of your health while still helping you in any way she can. I never feel rushed or forgotten when I see her.
Dr Berlin and Lisa are outstanding. My diabetes is under better control after months in their care than it was after a year at my previous endocrinologist practice. Having the right medical team really does make all the difference.
Very friendly practice. Linda is quite knowledgeable. She makes an effort to work with me on my health issues. Unfortunately a new billing practice insisting on providing a permanent credit card number to bill insurance balance will force me to move to another practice.
(12/14) My experience has been much the same as many negative reviewers here. It was a very long wait to get my first appointment (6 months), and then it was difficult to contact the doctor with questions/concerns afterwards. They didn’t …
Dr. Berlin is very personable and made me feel like he was focused on me, but he told me if I hadn’t heard from his nurse by the end of the week to call. I called…twice. Now it’s two weeks later and I still haven’t heard heard anything. At this point, I’ll just wait until my follow up 4 weeks from now.☹️
I love Dr. Rand and never had any issues scheduling or getting prescriptions refilled. He is caring and very knowledgeable. Jason (he schedules appointments and calls in case they need to be rescheduled) is amazingly friendly.
Very pleased with the quality of service at Raleigh Endocrine Associates! The staff has been both knowledgeable and helpful. They provided clear explanations and listened to my concerns and questions, responding with excellent …
I was referred here by my primary provider. Initial appointment was with Dr. Becker. Very impressed and probably a great doctor. Problem is after the first appointment I was deferred to his PA who was anything but. Unprofessional, used …
Dawn Diaz is a fantastic practitioner! She is always willing to take time during the visit (even though this clinic is always so busy!) to give quality care, impeccable “bedside manner”, and answer questions thoroughly. It is so obvious that she truly cares about her patient’s wellbeing.
The doctors are fine but I’ve waited 35 mins for labs which typically take about 5 minutes everywhere else. The waiting room was completely overcrowded during Covid times and they should not have patients waiting this long. It’s completely …
My 1st appt was today. I prayed much over choosing an Endocrinologist. I felt led to this office. The office staff were very polite and friendly. Dr. Berlin popped his head in the room to tell me he be with me in a couple minutes. Shortly …
Very efficient pain free experience. Staff very personable. Linda Brower and nurse Cheryl are wonderful. Thorough, caring and they LISTEN. I am moving to Georgia and wish I could take them with me! I will miss them and their professionalism.
I picked Raleigh Endocrine Associates based on their expertise and policies on their website. After my referral was sent, they notified me that I would have to bring them a money order for $100 or have a credit card on file before I could …
I absolutely loved my 1st time visit today. Doctor Rand was awesome just as my employee said he would be. The office staff was friendly and very quick to get me in an exam room. I wasn’t in the waiting area more than 5 minutes. Dr Rand put my mind at ease.
I have nothing but good things to say about Raleigh Endocrine. Front desk, lab technicians, and check out personnel are great, I have only waited ‘too long’ one time in 4 years. Today’s visit I had no wait at all! Dr Weir and Lauren …
A patient of Dr Berlin’s for more than 10 yrs I’ve learned a couple of things:
Schedule your lab work to be done 1 wk prior to your Dr appointment. That way your lab results can be gone over with the Dr in person; …
Dr. Berlin is fantastic! I love his transparency and his genuine care for my condition. The Endocrine office is organized and they don’t make me wait long when I have an appointment like most other doctors offices do. I appreciate the courtesy and hospitality the staff show.
Dr Glenn Stall is awesome! I can not speak highly enough about him. He is highly experienced and gets you in on time. I have experienced problems with the staff in the past but after I got pretty mean and pestered them enough, they did their job. The doctor is so good, I didn’t care about the staff problems.
Dr. Becker and Linda Brower are phenomenal for my Hyperthyroid treatment. They are both extremely thorough and answer my questions. I have been to other endocrinologists in the area that never took the time to explain it talk to me so this …
Dr. Berlin and the staff at Raleigh Endocrine Associates have been great. I’ve always been treated with courtesy and respect from the front desk staff, nursing staff, and the phlebotomists. Dr. Berlin has always taken the time to get to know me as a person, so that he better understands me as a patient.
I love going to see doctor Weir. I have been dealing with Graves disease for over 15 years and I am currently 21. The first visit doctor Weir listened to all of my questions and concerns. She did extra testing to check on things that didn’t …
Raleigh Endocrine Associates was a fantastic experience! Dr. Holt was knowledgeable and caring and the labs were quick and easy. Great experience and I would highly recommend this group for your health and well being! Barbara was fantastic and I believe it is a big reason for my health improvement.
Waiting over 2 weeks for lab 🧪 results from Dr. Stall and still haven’t received it. Frustrated to put it mildly! There is no valid reason or excuse for this and please don’t blame the pandemic. My doctors office gets lab results much …
Lisa Hill is absolutely fabulous. She’s extremely knowledgeable and helpful in all facets of management and treatment for diabetes, including complex insulin pump/CGM issues. Lisa listens and takes the time to instruct and explore the …
Dr. Berlin is one of the most caring professionals I have ever known. He gives each person undivided attention and addresses his/her concerns. He is the reason I stay with Raleigh Endocrine and Associates. I recommend him often.
Staff is friendly, professional, and patiently helpful to an ‘OFF’ like me who will be 80yrs in two weeks.’ The phlebotomists, not arm pokers, were smiling as they worked. …
Because of Raleigh Endocrine and Dr. Berlin, I feel like I have a chance at being normal again! This is a first time in ~3 years, post-thyroidectomy, that I haven’t felt extreme hypo or hyper symptoms. …
Lauren is the best! She is knowledgeable about all things diabetes. I like her aggressive approach to treating the disease. I always feel encouraged after a visit with her and feel like everything possible is being done to treat my …
Save yourself the hassle and find another endocrinology practice. I have been a patient of Dr. Weir for the last ten years. Although I think very highly of Dr. Weir, she is over scheduled and thus the wait times are atrocious. At my last …
Lauren is an awesome provider. She is friendly, knowledgeable, helpful and thorough. She saw me within minutes of my arrival to the practice. I can not say enough good things about her. I highly recommend her to anyone. Very good listener, too.😊😊😊😊 …
Going to Raleigh Endo is the best health decision I have made. Dr. Becker is amazing. He is super knowledgeable and has a great patient doctor relationship with his patients. Linda who is his PA is exceptional. She has helped me with …
Absolutely the most unacceptable, disrespectful service imaginable, even by the low customer service/care standards of the health care industry. I scheduled a new-patient consultation with Dr. Rand, and the first available appointment was …
We are very unimpressed and disappointed by this practice for their blatant disregard for the value of their patients time. My husband, a patient of this practice, scheduled an appointment for today at 11:45a (scheduled 6 days ago). It’s a …
Lisa Hill is knowledgeable, kind, and empathetic. Lisa always takes the time to answer all of my questions and never makes me feel rushed. She’s a genuinely nice person who cares about her patients. I highly recommend Lisa and Dr. Berlin. Going to Raleigh Endocrine Associates has changed my life for the better. Thanks, Lisa!
Heed the warnings listed:
– This office is incredibly, and I mean incredibly poorly run. You will recieve lab results in the mail, weeks after the fact. You will also recieve bills …
Awful, was a new patient 3 months ago. My 3 months prescription has no refills, Ive moved out of state since seeing them so I have to change my pharmacy. Ive left multiple messages for my doctors nurse saying my prescription is running out …
Despite being an extremely busy office, I have always had smooth check-ins, have been taken back to exam rooms within 15 minutes of appointment time, and experienced efficient checkouts. Nurse Practitioner Lauren Hendricks has been working …
I cant even describe the lack of professionalism and patient care from this practice. I work in Healthcare myself which baffles me even more. I go to raleigh endorcine for my thyroid, and am still not balanced yet. I made an appointment to …
My office visits are usually great and the doctors and nurses seem to know what they are doing. However, the office is incredibly difficult to get ahold of for prescription refills, new medical devices and any other request requiring …
Had appt with Dr. Stall and he was truly amazing. Very, very easy to talk to and knowledgeable. He really want’s the best for his patients now and long term. His staff/assistant was also a very nice guy. Friendly atmosphere and I would …
Living with diabetes is very stressful in itself. I’ve been a patient of Dr. Glenn Stall for about 6 or 7 years and every time I visit his office at Raleigh Endocrine Associates I have a very pleasant experience. I wish I didn’t have to …
After seeing many endocrinologists over the last 29 yrs I can honestly say that I have found one that I trust and don’t dread having to see every 3 months. Dr. Stall is always personable and listens to any questions I may have and takes …
I rarely leave reviews but couldn’t let this go. I have worked in healthcare for over 20 years and I know a bad apple when I see one – needed to post to hopefully prevent someone else having problems with this practice. I’ve been …
I’ve been to see several endocrinologists in the past five years since my diagnosis of type one diabetes. This is BY FAR my favorite. From beginning to end, the entire staff is always super helpful and friendly. This is a big practice, yet …
Worst customer service in the industry. At least, I have never seen worse in all my experience. I have been a patient for years and I have dealt with excessive waits in the office, and waiting days to get a call back. My last straw is …
Linda Brower is excellent.
My A1C has dropped considerably under her care. …
I was referred to Raleigh Endocrine Associates so I can get further help with my thyroid condition. Since I’ve started going there I experience nothing but unprofessional visits. Each visit I had to wait in the waiting area at least 1-2 …
I’ve been going to REA for about a year now and it has been a NIGHTMARE since day one! The doctors seem nice but the staff and the way the practice is run is absolutely terrible. First off, you will spend almost an hour in the waiting room …
While I have no issues with Dr. Weir, I do have issues with the nurse and/or Admin staff. My pharmacist and I have been calling for the past week to get a RX refilled. It’s since expired and I STILL haven’t gotten a call back. I was told to …
They aren’t patient centered. I’ve been to a few endocrinologists since moving to raleigh. I was referred here from my primary care to check my thyroid. My first appointment they were SUPER late. After waiting 45 minutes after my …
I have been treated by Dr. Berlin for the past 6 months. I have found him to be caring and well rounded. He definitely spends time with his patients and occasionally runs behind, but what can you expect if you would like to actually have a …
I wish I could give them zero stars. I have had multiple incidences of them choosing to randomly deny a thyroid medication refill of a prescription I’ve been on for years. Once I call to try and figure out the issue they give zero clarity. They are not friendly or helpful and lack communication.
I had had nothing but fantastic experiences with Raleigh Endocrine Associates. I have seen Dr. Weir and her PA, Lauren, and both experiences were great. I felt heard and so confident in my new treatment plan. …
Jennifer has the smoother hands ever! First tine I feel no discomfort while getting blood drawn. Quick, fast, easy. Thank you for finding her! …
Nancy is the most patient and gives great understanding of what is going on with your diabetes. Keeping you aware of medications that are available. I love her care and concern for me. The front staff is always friendly and courteous and …
I have been a patient of Dr. Stall for several years. He is a terrific dr and I still think highly of him. But today I just cant go back to Raleigh Endocrine Assoc. My appt was 10:30 & I checked in at 10:19. I was called back around …
I’ve been going here since 1986, when there were just 2 doctors. Still going there after all these years. My health is great, the staff is excellent, great care, and they listen and treatment is according. I feel I’m understood, and …
Lisa Hill, PA, conducted my follow-up appointment today and I was very pleased with the amount of time she took to explain all of my recent lab results. All of my questions were answered to my satisfaction. Lisa is very caring and …
I have been here for 3 years. Everyone here is great but if it weren’t for their PA Lisa Hill, I would find somewhere else. The doctor I “have” to see from.time to time talks down to you and is very arrogant. I have tried to get past this …
When reading reviews read them from newest to oldest. They must have been better in the past… I’ve been a patient here for about a year or so. This is the most frustrating, least available office you will ever deal with. It’s fine if you …
Dr. Berlin is an amazing physician. He takes time to document his own patient histories. I have appreciated his candor and honesty. He is one of the few doctors I have even had that I feel actually knows their patients issues. The …
After being diagnosed four months ago with severe osteoporosis by my family physician, I was told I’d need to see an endocrinologist. Upon hearing this, I specifically requested a referral to Dr. Berlin who’s treated my daughter for her …
I have been referred to REA and have been visiting for several months. Agree with all the pp here- doctors are fine but the nurse and the staff are just beyond terrible. I am scratching my head at the moment I am writing this review. …
This practice came highly recommended which is why I am so disappointed and not at all pleased after 3 visits to this office/practice. I have given Dr. Holt and staff a fair amount of chances. Today was my last straw! The only reason …
I had a great 1st experience. The whole staff was very nice and friendly (front desk, nurse and Dr. Becker) Dr. Becker has great bedside manners. He listens to all your concerns and explains everything very meticulous. Thank you to the whole staff at Raleigh Endocrinology.
My second time in the office was today (9/6/18) but it was my first time see Mrs. Hendricks (Dr. Weir’s PA.) She was very nice, took time to explain/review my recent lab work and allowed me to ask as many questions as I needed too. The …
My father was scheduled for an appointment today (4/1). Since he lives in a different county, he took a day off work, drive 2 hours to get here, got to the office at 1:00 (2 hours before he was scheduled), filled out all his paperwork, and …
I always look forward to my appointments with Lisa. If I could, I would give her way more than five stars. Professional yet friendly, she explains procedures and test results thoroughly and understandably. She gives one her full …
This is generous, we showed up after traveling over two hours to find out we could not be seen. Unless we were willing to wait an hour to two hours past our scheduled appointment. We arrived early with paperwork filled out.. I understand …
My 5 star rating is for Nancy Crowell. I see her for my type 1 diabetes and she is by far the best doctor I’ve seen for my type 1. She is very caring and passionate about helping me in the best of her ability. I love how she takes her time …
I read all the positive reviews posted here and saw that the practice was accepting new patients. I waited months for an appointment. I filled out all the new patient information I was sent ahead of time. I arrived at 10:30, as …
The doctor was professional and thorough but she spoke of calling me back with blood work results and what prescriptions would be called in for me. I have left several messages after being on hold for a very long time, and eventually caught …
– This office incredibly poorly ran. The ladies at the front desk were not professional. You will recieve lab results weeks after your appointment.
– The doctor I was assigned to looked more and more confused when I was …
My first time at the clinic and it was so good. They are def busy. However. I was 20 mins late for my appt and the receptionist who was so kind explained I may not be seen and apologized. I explained that I drove 1 hr to get here and I …
While I haven’t attended my first appointment as of yet, I can say my experience thus far was poor. Susan in scheduling was very rude and unprofessional; if I wasn’t referred by my Electrologist, to a specific doctor, at this practice I …
I made an appointment in February 2020 to get my thyroid checked. I missed my appointment due to a sick child. I’m a working mother of 4 and life can be hectic. I was then immediately billed $75 for this missed appointment. I was NOT …
Dr Berlin has been my endocrinologist for 21+ years. If that doesn’t speak for itself then I don’t know what would. But just in case and most important he listens to me when I tell him how I’m feeling and any concerns I may have. Dr Berlin …
I have never dealt with more rude people than the people that work at the front desk and in appointments. I like Dr. Berlin but the other staff need some serious customer service training. It’s gotten to the point that I am considering …
Rushed appointments, feels more like an assembly line (no personalized patient care) rude front desk staff. Meh.
I am extremely disappointed at my experience here. I want to start by saying Dr. Becker was fine, I had no issues with him. It was his nurse, Shannon who I had an issue with. After waiting an hour for my appointment, with no updates, I …
There is a disconnect between the doctor’s office and billing department. Lack of follow through is an understatement. I have called several times since September of 2020 to have my billing issues addressed and there is still no resolve. At …
Nurses and medical assistants can make it break a practice since today, most doctors do not even call you themselves. This office team is the worst! Uncaring, unskilled and unable to answer basic questions when you ask why they just …
The front desk has terrible customer service. I’ve steady been calling about a referral that was sent over 4 weeks ago and could never get anyone on the phone. Finally, I got someone to answer. I explained that I haven’t heard anything from …
Patient of Dr. Berlin and PA, Hill. Both are absolutely great!!! The challenge I have involves the nurses. They are not as responsive as they were in the past and medication changes requiring prior authorizations have taken up to 3 months …
Horrible customer service. Every time I come in the front staff are rude and don’t greet you. I called Dr. Beckers nurse and left a voicemail, 30 minutes later I got a call with a very monotone voice and the lady said that my doctor wanted …
I did not make it any further than the phone call to schedule an appointment. Whoever works in scheduling is extremely rude and seemingly unable to answer simple questions (e.g. if referrals are required for these doctors). On top of this, …
Dr. Ejaz is great. BUT, the nurses, and front office staff? Horrible. Called Monday and left a voicemail for my nurse beginning for a refill, no returned call. I had three days of insulin left. Called Tuesday, no return call. I called …
Dr Berlin is very good. However the front desk needs help. I got a text that my appt was canceled and to call for a new one but no one answers the appointment desk.
Tried to call 3 times to make an appointment. Each time, the call was answered and they immediately hung up on me. Guess they aren’t taking new patients
Do you love waiting hours for an appointment? Do you have nothing better to do with your day? If so, this is the practice for you! With wait times exceeding one hour they sure do not care about your time! If we could give 0 stars we would!
I am completely disappointed with the quality of service I was provided. I have been waiting for a diabetes appointment for more than a month ago. It was my first appointment. I got scheduled on the phone for May 2nd at 1 pm. TODAY! MAY …
Doctor Berlin, Keisha, & Ann are absolutely AMAZING!! My husband is their patient. They give him direct, devoted attention each and every time he goes. I know, because I witness this love they have to make sure he receives the best care …
Customer service stinks! I have been on the phone over two days trying to get the front desk to answer me. The only good thing is my nurse-she cares about her patients. When I did the 5-hour glucose test- I dropped to 45 blood sugar and was …
The five stars are for Shannon, Dr. Becker’s nurse. Seems like every visit lately I have come in stressed (who isn’t?) and upset. I’m a nervous patient anyway, but when Shannon comes to the door to call me back for my appointment I …
Very poor customer service. Problems with prescriptions are impossible to resolve…no return calls and the people who do answer are very rogue to say the least. Waiting room times are at least 60-90 minutes. The staff could care less and are very rude. I suggest you find another practice to avoid the stress with this group.
Horrible customer service. They won’t answer the phone. When they do, they are beyond rude. When they “transfer you” it just means they are hanging up on you. My daughter has been deprived of her meds for a month now. We scheduled an …
I am a pretty easy going person, and despite the bad reviews I decided to give this place a chance. Unfortunately, I have found the negative reviews to be true. …
If I could give 0 stars, I would. I’ve been a patient here for three years and this “business” they run is not patient-centered one bit. I’ll go in for a routine appointment (I had thyroid cancer so it’s vital that I be seen every 3-6 …
This place is awful. Arrived for an appointment only to find the waiting room completely overrun with patients. They told the room it would be an hour minimum to see the lab and asked everyone to reschedule. Which I did. Then they …
I had the worst time in this office! My daughter went to her appointment, and was not told beforehand that her appointment was cancelled. The same thing happened to my wife, and another patient told me that this has happened to her as well. This office is the worst in Raleigh, NC and I would tell anyone to stay away!
My doctor is very knowledgeable, if a bit rushed and using a “decision tree” model for my treatment. At this point, I don’t even expect to be perceived as a whole person beyond a diagnosis, but I do expect some communication and follow …
Dr. Berlin’s nurses are wonderful and from the start he made me feel confident in his knowledge of the most current treatment options available. Most importantly he stressed the importance of treating the whole person not just symptoms. …
Firstly, very few of the staff wear masks. I understand that Covid isn’t scary for everyone but this is an office where most patients are probably immunocompromised. Secondly, it takes weeks to months to get a call back, even on time …
If I could give zero stars, I would. I was referred to see an Endocrinologist because of hypothyroidism and current difficulties I am having. Called this office to schedule a new patient evaluation with Dr. Sheshadri. The scheduling …
Charged me for a no show even though I cancelled my appointment. Doctor never refilled prescriptions in time, forced me to ration my supplies. At one point I had to go in person to their office and demand I have a refill prescribed ASAP I …
Dr.Stall is one of best endocrinologist, I have met so far. ..Words cannot explain how; kind and extremely knowledgeable he is. It was so nice to meet a doctor who genuinely cares about people and Listens…with over 40 years of experience – it is obvious he is not a novice!
I can not review the providers because we never got to see one. I am annoyed with front office/schedulers. I made a new patient appointment back in July. Called Monday (2 days before appointment) to confirm date and time (appointment …
I’ll be honest, I was getting really nervous reading these reviews saying that I’d have to wait over an hour for an appointment. I noticed when I entered, that they have a sign to notify them if you’ve been sitting there for more than 20 …
Doctor is terrific. Support services and billing is terrible. Having been charged twice for same visit (they billed my credit card AND my insurance), I was told I’d get my charges reversed on my card. Despite numerous calls, my $300 has …
Been hassling back and forth for a while now to obtain a prescription; not in a hurry to assist their patients needs. They preach to use the app for communication, however, they are not timely with a response or either short, not looking …
I saw Dr.Becker, no physical exam, he sat at his computer and just typed, I had to repeat myself several times and I felt like I truly wasn’t paid any attention to, nor were any of my concerns addressed, I am still waiting on my laps, and …