Raleigh General Hospital

Hospital, Raleigh General Hospital

For more than 100 years, Raleigh General Hospital has been an integral part of the lives of people throughout southern West Virginia. Our 300-bed acute care hospital offers a range of inpatient and outpatient services including specialty care for the heart and vascular system, cardiac catheterization lab, Level III trauma and emergency care, spine care, skilled nursing, pediatrics & obstetrics, an advanced wound care center, lithotripsy and urology care. RGH is proud to have the area’s only Accredited Chest Pain Center with Primary PCI from the American College of Cardiology’s (ACC) Accreditation Services and has also attained advanced certification by The Joint Commission as a Primary Stroke Center.

Connect

Raleigh General Hospital Contact Details

Related Companies

Raleigh General Hospital Reviews ( 193 )

  1. Someone drives an hour, doc sends to emergency room because of numb fingers, had stroke(s) while there, they kept him so doped up that double pneumonia set up, moved him out to a rehab, two hours later he was coding with double pneumonia, …

  2. PROMPT CARE , SEEING PATIENT WITH SOMETHING TO EAT , MEDICATION I WENT WITHOUT FROM : 4:30 P . M. TILL 7:00 AM . THIS PLACE IS USING PLASTIC NEEDLES AND I WILL GO TO A BETTER HOSPITAL HANDS DOWN . ONE STAR , BULL ! ITS NOTHING AND I GREW …

  3. Worst hospital ever set in waiting room for 3 hours with pains in my side while everyone else went in front of me and the other people the took back was sitting there laughing and talking and I’m in tears would not recommend going to Raleigh general hospital ever

  4. Most of the 2 north staff were great,but there are exceptions to every rule,there were things ask for that never arrived a couple of the staff were rude

  5. I hate this hospital..in a car wreck 6 months ago ..am just getting physical therapy..have severe back pain and they refuse to help me. I was in tears..they gave me this smarmy little pa who I could tell didn’t believe a word I said..in her eyes I’m a pill seeker. I’m tired of having pa s pushed on me too

  6. This is the worst hospital in the world gor serious problems they are nothing but a bandaid station they single handedly took my mother n laws life and it all started with a routine galbladder surgery that ended with her almost losing her …

  7. The left hand never seemed to know what the right hand was doing or if there even was a right hand. For an organization tha advertses that it Touches Lives. They never seem to. Dr. Prasa Polisetty is FANTASTIC, wonderful bedside manner very …

  8. Absolutely horrible hospital, staff is lazy and not professional at all. They are all stone cold heartless. Immuned to patients feelings and family members. Everyone who comes to this hospital and stays gets staff infections. DO NOT GO TO THIS HOSPITAL NO MATTER WHAT IS WRONG!!!!!!!!

  9. This hospital is an excellent place to receive healthcare. I went there in the past several weeks several times for testing and the staff was incredibly courteous, compassionate and really seemed to want to help me. Kudos!!

  10. Horrible service, even from an EMS view. When patients are taken in by ambulance the crew has to stand for over and hour in the ER hallway waiting for a bed for the patient. Staff are very rude and most of the time act like your not even there. This hospital sucks.

  11. Staff mostly nonexistent. Let my mom wait over a hour to be helped to the bathroom, more than once. Had to go to 4th north to get an aide. Waited 10 minutes while staff conversed about their day. ?

  12. 3 hours prior to My niece being transferred here they said bed was ready ..when we arrived up stairs 4th floor no bed no furniture and come to find out they sent her to wrong room and has yet to fix it just keeping the notes for the …

  13. AWFUL! So many women are having issues, mixing names up with new mothers and babies, losing children’s lives, they disrespect every patient & do not treat them fairly or great at all, they are rude, and cant trust them to do any surgical …

  14. My husband was told to be here at 9am for his hernia surgery… Ive been in the parking lot since then. Its now 3pm. They just took him in about 40 minutes ago for the procedure. This is ridiculous.

  15. This hospital is the absolute definition of pathetic. The horror stories you hear from this establishment are 100% true. DO NOT GO TO THIS HOSPITAL. Unprofessional, rude and just simply unsanitary. I wish I could give this place negative stars. NEEDS SHUT DOWN IMMEDIATELY.

  16. Sit for 7 hrs before they even signed me in then another 2 as free that to finally get back to a room or even thought about nurses rude had to fight to get a no thing for pain while sitting there w a broke leg and ankle

  17. I rate this hospital a zero. How anyone can rate it more than that is beyond me. It’s a shame this area doesn’t have a better facility. Was really hoping when the rumor about wvu taking over would really happen. Update it forced me to rate rgh 1 star

  18. My dad has been in and out of here seven times since August. RG had no inclination to find out why he couldn’t eat and keep his bowels moving. They just filled him up with laxatives and antibiotics and sent him home. Grrrr, THANK GOD …

  19. Do not go here if you are in pain!!! They will not treat pain of any kind. I had two open dry sockets with bone exposed and they refused any pain medication at all, not even Motrin to go home with. The ER is terrible go to Plateau!!!! …

  20. This is the dumbest set up I have ever seen been sitting waiting on ambulances to move out of the way from picking up my honey from outpatient. 30 minutes i walked in and asked if they can so eone to move they said you will just have to wait.

  21. I just drove 5 hours from another state because my dad had a stroke. This hospital won’t let me see my dad for a few minutes!! Because it’s passed visitation hours?!! They are ridiculously.

  22. The doctor went home when he supposed to be evaluating my grandmother for her broken back. Now she has to wait all night in pain for him to come back in the morning. And keep in mind this was around 4:00pm, not late at night.

  23. Will not let you in do to covid other than 12 to 4 even if your loved ones are having heart surgery.Husband called was told to come on he could go in get there nursing supervisors wont let him in.Mind you he’s 2wks out of surgery hisself …

  24. During my mother-in-law’s stay the second floor nursing staff were very polite and helpful. Crystal, who was one of her assigned nurses, was especially helpful and helped my mother-in-law feel at ease.

  25. Absolute disaster. I waited for 2 hours to be seen and was treated awfully. I have been billed multiple times by separate collection agencies on behalf of Raleigh that “they don’t work with” for the same exact amount. It is a fraud show of incompetent and rude staff.

  26. You are probably better off just buying street drugs than going here. Be prepared to spend at least 1-2 days just waiting to be seen. When you are seen it will definitely be by someone that barely passed courses at a local high school. If you are thinking of being seen here I will just keep you in my prayers.

  27. I’m a heart patient i had on going chest pain. I came to the hospital and to wait for a long time. I left with out being seen. The hospital it self is great. The er sucks. If you have to go to the er go to ARH Beckley. Good doctors nurses. Overall great

  28. I have never been here myself but my friend Zach Gardner is in this hospital right now… He hasn’t been able to eat for 24 plus hours because of LT Bruce Price who lied about his symptoms… And no doctor will come check him out!! You all …

  29. The worst hospital ever. Had to sit for 5hours in the er waiting room so dehydrated and in pain. I couldn’t even make tears or walk at all and my heart rate was 140. Nurses were rude once I did get back.

  30. Daughter sat here for four hours having a miscarriage and not one person came to see if she was ok or needed anything,how can a hospital just let a woman set there and bleed to death knowing she is loosing her baby,poor excuse for a hospital

  31. I went to this hospital many times for problems with my gall bladder. they are more interested in stopping drug seekers than making real assessments of patients. They also took someone elses blood in mistake for my blood, in ER. then had …

  32. This is by far the worst hospital around!! My daughter was just there and was told she a very bad UTI and IV meds would be prescribed, only to be told they didn’t have the medicine. Why not prescribe something you do have??? Dr Roberts?? …

  33. This place is horrible. I have degenerative disk disease and all the Nurse Practitioner would give me was Naproxen. How am I suppose to function when I’m in pain? She said she didn’t know. She wasn’t even a real doctor. She didn’t examine …

  34. Had my 5th child here and they were very nice and professional. The staff was genuinely looking out for my child and myself to the best of their ability. They were even very nice to my husband. I would recommend the birth center to everyone.

  35. I Hit the nurse button for my 92-year-old dad screaming in pain in a filthy room not even a pillow. His were in the trash he now has mercer in his lungs. 4 hours later still no nurse I finally had one tell me pillows in the closer ,they …

  36. Terrible experience in Emergency Department. Arrived with my daughter at 3:30.Did not get out until 11:30. I was taking special precautions with my daughter because she had a history of blood clots and was on blood thinner. The nurse tried …

  37. This hospital is ridiculous. They billed me at the hospital and said if I paid upfront I would get a discount and possibly a small refund. So I paid upfront and full. Now I just got another bill for the same visit for almost $2000.00 dollars. For that same visit. I will never use RGH ever again.

  38. This has to be the most unethical, unclean, and un-knowledgeable staff I have ever had to accept care from. I went to PA school, and worked in the field for 10 years. This hospital needs an audit from JCORE, ISO 9002 Standards Association AND OSHA!!!! I plan on being the push needed to get this ball rolling….Horrible

  39. The staff does not care about the patients and will disrespect you and take their time on everything, the doctor was worse than nurses and took 6 hours to release me after the okay for me to leave

  40. We all knew something was wrong with my grandma. They discharged her, and not even 2 days later she passed away. I would not recommend this hospital if you’re loved one is dying. They said nothing was wrong with her. Obviously there was.

  41. My mother received excellent care as a patient. The nursing staff was very concerned and caring. The doctors were specialists in their areas of care and showed compassion for my mother. I plan to schedule an appointment for myself with one of the specialists!

  42. Absolutely the worst hospital ever, no one ever came in after two and a half hours from the time I was finally out in a room in the ER. IT WASN’T BUSY AT ALL! I was the only one in the waiting room and there was a few other people in rooms. …

  43. They aren’t keeping their patients six feet apart. They allowed someone who was coughing in their waiting room without a mask, and left my mother sitting for over 3 hours with a blood pressure of 209/112! I will NEVER come here again.

  44. Save yourself the trouble, find a different place to go. They screwed up a simple surgery on my hand, were overpriced, had a billing error they refused to fix, and overall had terrible service. We arranged a payment plan, but they have no …

  45. My family took our 82 year old Mother to RGH. She went into the hospital in cardiac arrest with pneumonia in both lungs. She has bone cancer, a bad heart, and is in renial failure. Among other health problems. She has been on pain …

  46. If I could give this place zero stars I would. My nurse, Cynthia, was absolutely rude and hateful. Kept getting an attitude with me. I also was disgusted with the HIPPA violations going on there. Nurses were literally talking about every …

  47. My mom laid for 6 effing days with no cast or brace or anything on a broken arm. Waits for hours for her medicines. She is a heart transplant recipient and in a tremendous amount of pain due to the bone “sliding” back and forth. I hate this hospital.

  48. I got my MRI at their place across the street. I called them probably 10 times throughout the week and no one answered. So i had to go in person to make an appointment. Weeks later when i showed up for my appointment they told me if i paid …

  49. This place is by far the worst. There are definitely some great people that work there but as for the facility as a whole I can’t understand how they continue to be allowed to stay open and practice. The room we were placed in after …

  50. My 6 year old son broke his arm and had to be admitted to hospital and have surgery…the PA he seen in the ER was great…..the pediatric nurses done a ok job….the surgery staff was awesome!!! They by far was my favorite I wished he …

  51. Literally had one of the worst experiences in my life at this hospital. Just after having our baby one of the doctors gave us nothing but problems. I will never go back here again and would highly recommended all to avoid it if possible. I wish I could give it zero stars but I can’t.

  52. My little girl turned 11 the end of July 2019- that day she had an accident falling onto her right shoulder. She was seen in Raleigh General Hospital ER. Start to finish was no more than an hour an a half. We were seen by a PA who had a …

  53. Arrived at Raleigh general hospital in a ambulance with no other ambulances waiting After 15 minutes on a gurney and seeing no one from the ERI was put in a wheelchair and shoved into the hallway by the ambulance personnel . Being in …

  54. Raleigh General, is a terrible hospital. Their behind in technology. Their doctor’s have no clue what their doing. The best thing about the hospital is the nurses. You have to wait almost 10 hours before someone calls you back to their …

  55. Extremely poor discharge planning. The only time she saw a case manager was the day before discharge. Sent my sister home knowing she could not negotiate the 17 steps up to her apt. We had to call the fire department for that. …

  56. I was treated terrible and I will never come back. I just had a C-section and the mid wife came in and cancelled what the Dr had ordered me for pain management bc I’m on a recovery drug from a treatment center and she doesn’t know much …

  57. Worse place ever!!!!! My wife was transferred here from another hospital we spent our first few days in ccu and then was shifted to another room at 12:30am, the nurse that wheeled my wife to the other room left us sitting in a dirty room …

  58. I’ve been sitting in the emergency room waiting area since 8 this morning, dehydrated, doubled over in pain, and nothing has been done to help me. I’ll give it a 2 star because some.of the staff was at least pleasant, but these wait times are ridiculous.

  59. Received terrible care. Had a 15 minute surgery to fix a broken finger and it cost over 25,000 dollars. You’d think for that price the expert West Virginian surgeons would be able to actually fix my finger. Alas, it is nearly as crooked as …

  60. This place is a joke I wish I could rate it a zero. My husband has been here for a week and the level of care is just awful. Not to mention the cleanliness is just not up to par the come in the room and wipe the sink and toilet each day …

  61. My wife came in to RGH with chest pains at 2:30 in the morning. The ER doctor couldn’t find the cause of the pain, so he admitted her. They have done a much better job than usual. She is currently going through a stress test and that should …

  62. It was a little bit confusing in the cardiopulmonary waiting area there is a little tiny doorbell on the wall and a small red sign but I didn’t see it on the wall until way after I had gotten in there so maybe make a larger sign or have registration verbally inform patients to ring the doorbell.

  63. Too many peoples’ loved ones have died due to the negligence and incompetence of this hospital’s staff. I’ve noticed a lot of doctors who are being sued in other states for some serious malpractice are making their way to this hospital for a paycheck. The good doctors don’t want to be associated with this place, so they leave town.

  64. Recently there for a ct scan and it was so gross. Everything was nasty. I went to 3 different bathrooms and each one was worse than a truck stop. Everything was so nasty and grimey. I ended up leaving and being tested positive for covid 3 …

  65. My doctor sent me to emergency after my office visit concerned about a possible stroke or heart attack. He called and talked to them prior to me going to the hospital. After 3 hours I had never seen a doctor. They were doing blood tests …

  66. Worst hospital ER experience of my life. I could not believe how filthy the waiting area was and once I was admitted and in a “room” it was even more gross. Most of the staff was rude with the exception of the lady who took our insurance …

  67. Place is a joke, I came in due to breathing problems, I was diagnosed with copd two years ago, they have me in a cardiac unit and claim my hearts fine but my cholesterol isn’t, I would think my hearts great, can’t say I’ve had a problem …

  68. My mom has been in the hospital here 3 times since March. They JUST found that she has blood clots in her lungs. I am beyond upset due to the fact multiple nurses/staff was beyond rude. In SICU they would leave her IV pump beeping for 15-20 …

  69. I always heard growing up in the area….”Unless I’m dying, drive past RGH to CAMC if I need a hospital”. I never put much into it, thinking that people complain, that is what they do. …

  70. Raleigh General Hospital exposed me to COVID. The health department told me I was exposed 9/30/20. The nurse I had this day left her shift early. The infectious disease lady Nancy come to tell me I was exposed and but wouldn’t tell me when. …

  71. This was the worse care ever. I went for shoulder pain. ER inserts a IV but no small needles so use a huge one and I bled all over the floor. Put oxygen on me because nurse said I was in a fib . Doctor asks why oxygen and takes it off. He …

  72. What a morning. Had to be there at 7:00 AM. Surgery at 9. Here we are 5 1/2 hrs later and all we got is an IV drip. Still got 2 operations and some cath lab patients in front of Hubby. Talk about over booking. TV wouldn’t work, no phone in …

  73. If I could give 0 starts I would. My husband went to the ER with stomach pain and sat there for 4 hours. Sometime in those 4 hours he got an ultrasound and a cat scan and they sent him back to the waiting room. He got up to use the restroom …

  74. My grandmother is currently dying in this hospital and the doctor refuses to transfer her to Ruby memorial. The doctor said he can do all he can there. Which he has not. She cant be without oxygen, her kidneys are hardly functioning now. …

  75. It has to be hard to keep such a reputation in place but let me tell you they do their best to keep it there. 5 hour wait in the ER and they are still waiting on beds to get cleaned up. Everyone in the ER was pretty fed up with the staff. …

  76. This hospital is a joke. I wish we could give negative stars because they don’t deserve even 1. Just a bunch of unhealthy yahoos running around claiming to run a hospital. If you have a medical emergency try to make it to the next town. …

  77. Have been admitted and have had surgery at RGH. . Was treated great. However, the lady Veronica in admissions is very rude and a grouch!! Have seen this from her several times with several different people. A little kindness and compassion would go a long ways with people in an emergency situation.

  78. Wife waited 3hrs in ER with collapsed lung, no one even tried to help her. Drove to CAMC Memorial, 15 min after arriving in ER they had inserted a chest tube to help her breathing. No excuse for total lack of care not given by RGH. My wife …

  79. From reviews , I wuz really hesitaten to take my dad there… Expected the worse.. welp, I wuz pleasantly surprised. He had thyroid ultrasound, any n all staff we wl d encounter from check in to walking out doors to leave,. Staff were super friendly n personable.. needless to say, he has to go back 4 a biopsy soon, n we’ll c…

  80. The doctors here are very rude and unprofessional towards the patients in the emergency room. Accused me of coming there just to get pills even though I have never been to RGH before. The rooms are also very small and quite dirty. Please do yourself a favor by going elsewhere.

  81. You could meet nicer, more caring people in a dark alley…not to mention the alley would be cleaner too. Nurses constantly fuss at and/or snap at patients. Absolutely anywhere is better than this facility….does not qualify to be called a hospital!

  82. This place is a state run hospital and charges insurance and you as if you work in the coal mines with money running out your ears Medicare only pays so much and they expect someone to pay out of pocket thousands of dollars with a single check

  83. Nurses nor Doctors knew what was going on. Not friendly at all. No compassion would not take the time to keep us informed on our mother. Nothing was explained to us. Terrible place

  84. The nurse in the ER was nice the only way to keep pain down was for me walk around had 2 different guys jump on me for it the second guy was yelling at me to get back to my room saying I couldn’t go outside this is the only hospital that has ever not let me go outside been there will NOT go back

  85. Following a violent auto accident I was transferred by ambulance to this hospital. Upon arriving on a flat stretcher and next brace I sat in the ER with the EMT’s waiting to be checked in. I over heard everything from who was taking smoke …

  86. Here’s a new one for ya! I’ve been sick with one thing or another for over a year. I’ve cried while the nurses held me, my hospitalist checked on me and was concerned about my type 1 brittle diabetes.. then they discovered my thyroid had …

  87. Elder abuse. My mother has dementia & I was not allowed to be with her at any time during her stay. I was met at the ER by a person who did not ID them self & wad told to leave, I explained my mothers dementia & diabetic, he said I was not …

  88. While working at Raleigh General Hospital I met some wonderful people. The laboratory is so mismanaged that it is ridiculous. They do not care about their staff or the patients. Everything that is turned in that somebody needs to be held …

  89. It is late here at Raleigh General, oh my I was always told the problem starts at the top and trickles down. I don’t think the workers want to be here, hummm I wonder 🤔 way? So sad. And I was always told if you don’t like the situation you …

  90. Came in becouse hit head really hard and was trying to see if I didn’t have a concussion after I felt dizzy light head and in pain went in I’ve been here for 3 hours and I’ve resorted to pacing the Floors worse hospital don’t waste your …

  91. Has to be the most incompetent ER staff I have ever dealt with. Not only could the staff and nurses stop gossiping for 5 min to deal with patients they couldn’t even get a name right when the ID was right in front of them. They were all …

  92. The lady at the first desk in emergency room was really rude. She was an African American female name start with a T. But anyways she was just rude and I didn’t like the way she treated me. She needs to change that attitude.. or be trained to treat others with respect. Other than that everything was okay.

  93. I had a direct admit from the doctor that sent me to the hospital. I had an infection in my finger the doctor had done surgery on it in his office and sent me to the hospital because of the infection. They just about ignored the direct …

  94. husband was very ill and ER was extremely busy, but he was tended to very well and nurses did all they could to make him comfortable. The Dr. was great and he was sent to WVU for problem but they worked hard and as quick as possible to get …

  95. Filthy! Coffee vending machine had thousands of knats flying out when door opens. Reported this and 5 days later still not cleaned! Rooms dirty. Fly’s galore in lighting Staff were very incompetent as to updates and concern for patients and family

  96. I like many others visited the ER here and WERE NEVER SEEN BY A HEALTHCARE PROVIDER. 1 month prior to this event I had imaging done at the same hospital where they dismissed me and missed the diagnosis. 1 month later due to a missed …

  97. Unacceptable! I took my friend who suffers from stage 4 kidney/renal failure and cancer to E.R. today. Her primary from camden family health told us she need labs drawn and fluids and a CT scan of her neck and shoulder due to her sever …

  98. I was here to have my dad start kidney dialysis. It was a scheduled intake. We had to check in at 6 different places with anywhere from 30 to 45 min between each before he finally was admitted. Once he was admitted they kept him in the er …

  99. I was a Full time nurse in this hosp. I signed a contract for 2 years with sign on bonus. Approx 3 months in my employment, they still haven’t given my health insurance. …

  100. The ER there is a joke. I’ll die at home before I go back there. They would rather have people in their ER waiting area with high blood pressure die before they give them any kind of medication to help them

  101. This place is the worst hospital you can go to. They say your symptoms line up with a few including appendicitis then proceed to take 7+ hours to see you. I would rather saw off both my feel and take my appendix out myself than go to this place. I arrived around 4:00 and still waiting to see ANYONE at around 10:20

  102. Stayed in the hospital for the month of December 2021 with covid and bleeding ulcers. The nurses were really nice but the call button must not work. Had one that left me on the bed almost 2 hours in the middle of bathing me, while he left …

  103. My fiancé has been there so many times Ms they keep her a week each time and never once have they said or come out with a diagnosis that even makes since and it’s the same thing everytime with one thing added. UTI and ecoli for years each …

  104. Easy to notice from traffic, emergency department is on the back side. Provide medical attention anyone of all ages. Very caring and friendly staff. Always trying to provide the best services possible. They have delivered a few of the …

  105. My 19 year old cousin went in there because my aunt found her on the floor just in pain because there was blood everywhere from her dead baby that was in her stomach for about 7 hours and instead of rushing her to ghe E.R., they just had …

  106. absolutely horrible. lost my lab work after i was waiting for 6 hours and eventually left. i wouldn’t even take my dog to that place. you’re better off driving to charleston or huntington. at least those hospitals will get your blood type right unlike rgh.

  107. I don’t like hospitals so with that being said the place is old and out dated. The walls had spakle all over them and in need of a good maje over. The nurses were very friendly.

  108. I am giving it two stars because my brother had mostly very good nurses. Really only one was a problem and he just had her once. But the fact that a person is on a ventilator and considered unable to make decisions for themselves and the …

  109. This has to be the worst ER that I’ve ever been to. First off all ER vistors have to park a good distance away and dodge potholes in the upper parking lot. It was dark and a truck had partially blocked the staircase going to main area. As …

  110. Great care from the staff. Stayed on top of my pain, continued to check in on me throughout the day and night and communicated with my surgeon daily. Everyone showed compassion and wonderful patient care.

  111. Had a scary emergency surgery, my experience was great up until my nurse in recovery. She was so rude and unprofessional. I was was starting to hurt pretty bad. Instead Im having to listen …

  112. I was in ER waiting room less than 3 minutes and then I was called back to another room. Within a total of 7 minutes, I was seen by A Doctor, an RN and a LPN.Right a way I was given a shot for my pain and admitted. The care I received was …

  113. This may be LONG but if you are considering delivering here please read.
    Just had my 4th baby, first time at RGH, and my experience was absolutely amazing. I have previously delivered in Princeton and Charleston. They also had some …

  114. My son Ashen broke his leg at school and was treated in ER, had surgery, and was admitted for the night at Raleigh General. From we time we arrived, he had excellent care. Billy Morgan was RN and he totally rocked his care. You’re the BEST …

  115. Labor and delivery and the postpartum floor on 3 south were absolutely amazing. We received such amazing care as first time parents. Going in I was terrified and they made sure to explain everything in detail and we’re very reassuring. I …

  116. My son and his wife delivered their first child on Wednesday. They had an awesome experience. The whole Women service staff has been great. They have been so kind, caring and made our experience perfect. Way to go L&D and 3 South you ROCK!

Leave a review

Your email address will not be published. Required fields are marked *

Location

1710 Harper Rd, Beckley, WV 25801

Raleigh General Hospital reviews