Founded in 1983, Raleigh Neurology Associates is a practice group of more than 15 doctors. It offers various neurological health care care services to more than 100,000 people.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
1540 Sunday Dr, Raleigh, NC 27607
Dr. Milowic and her nurse Marcia are the best!!! We are all on the same page when it comes to my daughter. Every time I call or when we see her she always gives 110%. I can’t say that for most of the Doctors I’ve come across. Yes the wait …
DR. WILLAM FERRELL is my doctor. I needed a neurological evaluation as stated by my PT. MY family doctor’s office set up the appointment. Of course I had to wait a week or so. He was very good at listening to my concerns and then …
These people do not care at all, i saw a doctor there, Dr. Kirk. I am a veteran and I suffer from PTSD. I had my medication last on the day before I saw him. He looked me straight in the face and told me he was sending a Prescription to my …
At first, we were frustrated, but once we spoke more in depth with Dr. K. Carnes–he was absolutely wonderful. He has really helped my husband and we are very happy with the care that he has provided to my husband. He is a top notch doctor and recommend his services to any adult looking for neuro care.
THINK TWICE BEFORE SCHEDULING! I don’t write negative reviews but want to warn people. I wish I would of read the reviews before visiting this place. I won’t get into all the details but will say, if you want to see a doctor this is NOT the …
Love Dr. Carens, but the PA we have to see pretty much every time Holly Starnes does not listen to the patient AT ALL!! My fiance has been going here for 7-8 months & still have excruciating painful headaches… went in yesterday & Holly …
Saw a mouse in the lobby of the pain management lobby. Everytime I call they are rude or will not respond back in a timely manner. Appointments take forever. This place makes you feel like a number rather than a patient. Jan Lowry and …
If I had to do it all over again, I would go elsewhere. Although the staff is friendly once with a provider, the woman @ the front desk is very tough to work with and even check in with. Appts. are canceled and rescheduled with no update …
Was terrified beforehand looking at the reviews but we have not had anything but a great experience. Dr. Desai and the pain management doctor she recommends as well as a few others have been excellent. My mother’s progress is night and day. They have been wonderful!
I must say I have mixed feelings about Raleigh Neurology. I’ve seen two different doctors as well as two different PA’s. Out of all four, Dr. Pavan Yerramsetty has the WORST bedside manner EVER!! I dread having to see that man anytime I …
DO NOT COME HERE!!! Worst Neurology team in the entire state of NC. They should ALL loose their license to practice medicine. I will be discussing their negligence with the medical board.
After reading many of the negative reviews, I was very apprehensive about going here today. Those reviews were so wrong, and I would highly recommend this practice to anyone. From the time I walked in until walking out, everyone was kind, …
This is the most depressing atmosphere. The staff and doctor were rude. X-ray tech asked me to remove some jewelry AFTER the first x-ray had been completed / then another xray was screwed up – amateur hour with radiation. Treatment didn’t help.
This place saved my life. If you are looking for a doctor to just throw meds at you this is not the place. They do excellent follow up and prompt service. They are connected to a network of Doctors who will help treat you when your medical …
I have been a patient of Dr. Freedman’s since early 1980’s. I have always been pleased with my care! I did have an issue with a PA not calling in a refill and addressed it with the doctor and he was very concerned and said he would …
I have 2 doctors here, my neurologist Dr Ferrell and Dr Paul Carnes who treats me in the pain clinic. They are both top notch. I just love Dr Carnes and his staff both in the procedure area and his office area. You could not pay me to go to another pain clinic away from Dr Carnes.
The staff was very nice. Dr Kirk was fantastic. After at least 10 years of suffering with severe restless leg syndrome, I finally found a Doctor who is determined to help me. Its worth the drive from Cabarrus County in NC to Raleigh
Horrible customer care and communication. It took me 5 phone calls to get anybody to tell me my test results that Raleigh Neuro had for a month…not once but TWICE. Never go here.
LISTEN TO THE NEGATIVE REVIEWS and GO ELSEWHERE. I did not listen and I regret it. …
This is one of the worst practices I have ever been to. Maybe it’s because the practice is big, but they do not care about the patients at all. My daughter got a concussion and was in constant pain. So bad she had to take a leave of absence …
Was seen quickly. Doctor Farrell diagnosed me with a rare form of migraine and gave me medication to keep the week long debilitating symptoms from occurring. He was competent and compassionate as well as thorough.
Three-four stars for the doctors, one star for the facility. For the patient (adj.) only. …
Completely unreliable and apparent liars. Went to LabCorp 3 days after I was given clearance to get blood work done and add on the fact I called earlier that day to ensure the request was sent in. I arrived at LabCorp and they tell me that …
Dr. Naslund is extremely rude, aggressive, defensive, dismissive, and agreed to order an MRI with “I Guess we can do this.” Did not seem to care that I have been suffering for 8 months and wouldn’t suggest any possible treatment plans. …
We have been seeing a neurologist in this practice for almost a year for our 6 year old, who has been diagnosed with autism and adhd. We live in Wake Forest, and left our house at 7:15 to make our 8am appt. Our son was recently prescribed …
Had EMG test today with Nikki and Dr. Tim. Nikki was wonderful and explained the test in detail so I was confortable with the process. Dr. Tim was so nice. He took time to listen to my concerns and did a thorough test. He briefly discussed …
I do not have an issue with reception or the medical staff that take my vitals.. My issue is the wait time to see the doctor…. it’s always too long.. But if I’m more than 15 minutes late, I have to reschedule. Then I wait over 30, 40 …
not impressed. I was on hold to change an appointment for 15 minutes yesterday, and finally gave up. today, I am on hold again for ten minutes…still no one. do they need a registered letter? what is with these guys? …
This practice has a poor company/team culture in areas of professionalism, courtesy and basic patient care. Greeting a patient is nonexistent, borderline rude in answering questions, lack of knowledge in basic insurance requirements, which …
I love Raleigh Neuro, I have been a client here since I was 4 years old. I have seen the same doctor she has been truly amazing. She has saved my life numerous of times. I am truly grateful. I wish I could give them 100 stars.
This is the message I received from Raleigh Neurology after taking my mentally ill 56 year old nephew who is partially blind with the IQ of a three year old to the emergency room. My nephew had three seizures in a row so I called EMS for …
Wow. I’ve read some of these comments,and I am kind of shocked. I’ve been with Raleigh Neurology since 1998. I have always been treated like family there. I have never once had a problem! The staff is very friendly. I am under the care of …
This has been a really strange experience.
Each time we have gone, after discussing treatment or follow-up with the …
I was referred to this clinic by my primary care doctor. They were able to see me quickly for a sudden numbness in my right leg. I was placed with Dr. Ferrell. His nurse is wonderful, shes sweet and she was very attentive. Dr.Ferrell on the …
If you ever need to pick up a prescription, Prepare to wait. I typically have to call 2 or 3 times with a series of follow up emails, just to get someone to reply or return a phone call (about 5-10 business days). …
The last time I went there this was several years ago I found out I was being recorded without my knowledge or permission. When I called the nurse practitioner out on it I was told that they do it for medical record keeping . When I asked …
If you have MS, find another practice. My wife has placed 3 phone calls begging someone to call her back about a question/concern and no one ever returns her call. They seem genuinely annoyed and bothered when you see them for an …
Run don’t walk to another doctor. On top of missing test results and doing a shoddy diagnosis job they treat you like garbage on the phone. My wife and I called after getting an ambulatory referral from the hospital and they treated us …
My hats off to Thinh Nguyen, NP. I also put 100% trust in Susan Glenn, MD, PhD. I was under tremendous anxiety with having to get cortisone shots in my neck. Dr Thinh was very understanding and explained everything to me during the …
My doctor was amazing. Thank you for the help and I’m ready to get better.
Dr. Glenn is THE absolute best neurologist ever! I have had her as my MS care physician since my diagnosis in 2002. I gave her the 5 stars. Unfortunately, the support staff is not always the best when it comes to appointment scheduling, etc.
Honestly its been a great experience. The reviews make it sound really bad but Dr Cheryl McNeil and is REALLY awesome and really nice. NP Thinh Nguyen was very nice, informative and helpful as well. Everyone I have met from the nurses to …
This practice is unprofessional and gives the impression they would prefer to be anywhere else. My spouse and I have used two previous neurologists for his MS when we lived in other areas. We’ve never experienced this level of …
I was a patient of Dr. Carnes and my last follow up I had to see an NP there. When I went in because they said I should follow up from all the issues I had been having. I waited 20 minutes to be checked in because they were eating ice cream …
Went to today with severe dizziness and vertigo. Nurse so kind and helpful. Dr listened and made a lot of sense. Pharmacy onsite which is very convenient. …
I got to my register appointment 15 minutes prior to the doctor’s appointment time. After waiting for 35 minutes, I asked why I hadn’t been called and was told that the scheduled patient before me arrived late, 10 minutes after my arrival …
Raleigh Neurology is a big business with medical degrees. However, you probably won’t get to visit a doctor. I would suggest you avoid this place. They seem to only care about having high throughput with their PA’s, and not care very much …
I LOVE our doctor here, Maureen Gonzales. She is fantastic. DO NOT, I repeat DO NOT have your blood drawn in their lab. The lab tech injured my son and he now has excruciating pain and nerve damage in his arm. Go to another place for lab work.
I had an appointment there on 08/23.2019 as a new client. I arrived 30 minutes prior to my appointment time like I was told and was instructed form the main office to go next door to the third floor and check in there, I checked in and …
Very frustrating! After waiting months and months for a appointment finally make it to appointment day only to find out after arriving at appointment that the appointment was rescheduled there was no notes on the system stating why the …
I’m sorry to see that a lot of people had a negative experience here. We moved to Apex from Phila a few months ago and had to bring our 8 year autistic son to Raleigh Neurology for a peds appointment/eval. Reading the reviews prior to our …
I think the wait for the demise of the patient before they respond back. Megan Murphy, internally would not respond in time to a sleep apnea patient who is struggling for past many days. Very sad how the patients are treated here.
Although the doctor was wonderful, the customer service is poor. Had an appointment at 10am and the receptionist seemed annoyed that I was asking how much longer before I was seen at 10:45am. Nothing she could do if another patient was …
If you care about your health, please don’t go to Raleigh Neurology. I was referred to the ER by the neurologist I saw here because of the severity of my symptoms. Long story short, I was misdiagnosed. He was obviously not educated in his field and was unprofessional and rude. Very disheartening experience.
I would rate this office less than 1 star, if it was possible. Prior to my 2:30p appointment, I received a text message and VM clearly indicating a 2:30p appointment with the request to arrive 15 min prior to 2:30p. I arrived today at …
I see Dr Poland-Torress,
I have to say that in my experience with them, they constantly prove to me that i am not just a patient and a dollar sign to them. They seem to genuinley care …
This review is for the Pharmacy. Paid $60 for a compounded cream not covered by insurance and the pump is defective. They will not replace it or even give me a smaller size without charging me again. Very poor, sad customer service.
The doctors undermine your symptoms and shrug their shoulders. They claim that they know more about what your insurance will cover than you do, and refuse to do important diagnostic testing. The doctors and staff are very rude and unprofessional. I am now in a desperate search for a new neurologist. DO NOT COME HERE!!!!
We have been taking our daughter to Raleigh Neurology for over 14 years. Initially, we had the good fortune of working with Dr. Wooten, a child neurologist. Then, we moved over to the “adult” side and lucked out again with Dr. Susan …
Everyone I dealt with was incredibly helpful, professional, and knowledgeable from the moment I walked into the office with my daughter. I honestly don’t think I have ever had such a positive experience at any medical office. …
Well I had been a patient with the neurology department for 5 yrs for migraines. At first was mild but came frequent. Over the years they have became worst, to where I have to go to the hospital for a iv of meds to stop them. The …
Dr. Do is great. I’ve had excellent care here.
I have heard nothing but negative things about Raleigh Neurology; even before needing such services. We were referred after my son had a seizure. The original appointment was scheduled for more than a month out. Our Pediatrician called and …
Worst. Doctors. Office. Ever. My daughter was referred to this location and set an appointment without checking if I could make it. When I called to reschedule, they told me that only a certain person in the office could help and they …
If i could give 0 stars, i would! First, my GP refers me here. They said they don’t take my insurance, i was fine with that! UNTIL my obgyn referred me and some how NOW they take it. Well, lucky me i thought. WRONG! My appointment was with …
Overall just really disorganized, confusing, and the employees have bad attitudes and terrible customer service. …
HORRIBLE SERVICE!!
Husband scheduled his yearly checkup 4 weeks before an unrelated surgery that he …
My husband was referred to Raleigh Neurology, by his regular neurologist, for a second opinion. The doctor that he originally wanted him to see was booked up for at least the next 3 months…however they could get us in to see Dr. Patricia …
I had a medical emergency and went to the ER and was referred by the ER doctor to see a Raleigh Neurology doc and they couldn’t give me an appointment with a doctor for over 3 months. I settled for a nurse practitioner, he was great. Since …
First and last experience at this facility. I felt like I was checking into an airport instead of a doctor’s office. Side by side kiosk stationed throughout the main section, “Screaming HIPAA VIOLATIONS observed here!” With so many people …
I’ll never forget my experience with Dr Givre. She made me feel incredibly uncomfortable because I had no showed on a prior appointment(due to my high risk pregnancy)and failed to called to inform them. Even with that said, she came in and …
I’m not really sure what all the other patients encountered, but as a person who sees a lot of Dr’s in multiple specialties i must say that this practice was outstanding. Dr. Bowman was not only great with his bedside manner, but practiced …
Worst experience I have every had with a medical facility. All they want is your money send you for an MRI don’t look at results until
your appointment. Called for results nurse doesn’t give you all results. I …
This place is the worst. I was referred there by my primary care doctor for migraines. I was told the appointment was with a doctor that had been called in awhile ago for a consult when I was in the hospital. …
I love Raleigh Neurology !! Thinh Nguyen, FNP has helped me out tremendously!! On a monthly basis he has helped me get out of a medication rabbit hole that has kept me down and out for over a year! I am so grateful to have found a caring NP …
Listen. I came here and read ALL of these reviews from recent to years back. I was so frustrated because I was in pain everyday, and I needed a neurologist to see about my migraines and pulsatile tinittus, and both were progressing. I was …
Me and my daughter have both been to this facility and received bad results. You can’t get a response from the MD in a timely manner. My epilepsy has worsened since I started coming here. I had to leave my wonderful MD at Duke because insurance changes. Please find another neurology clinic before coming here.
Not a positive experience. 6 week wait to get an appointment. First appointment of the day. Went into the office and the reception area looks like it was decorated by some one who shops at the Dollar Store. My immediate impression was …
I went here to see Dr. Kirk…great experience. He was prompt, knowledgeable and concise. His PA Valerie is great too, and they have been very accessible since the onset of my treatment. The receptionists, the sleep lab techs, all …
My experience with Dr. Bowman was okay. His bed side manner isn’t great and so slow!!! You wait forever!! I told them I needed to get back to work and they didn’t care. Now when I had to go to an audiology test and I saw Edie Ferris …
On Dec.6th I went to UNC after leaving one Hospital for Low blood sugar. I was having seizures and what they thought was mini strokes because they could not do a MRI. The first Hospital sent me to UNC because after the got my sugar levels …
Prepare for a long review:
I have been going to Raleigh Neurology for a few months now and seeing Dr. Carnes. I had a procedure yesterday and it could not have gone better! I wanted to …
Dr Bowman was an excellent physician until he stopped seeing patients & I got a really bad PA. The staff is irritating, the office manager is the most obnoxious person I’ve ever come across. The people in their lab couldn’t be more rude. I’m looking for better treatment (medical & humanely) elsewhere.
The people over the phone are not fun to deal with, then you get into the building and the people in the building seem like they all hate their job. And the doctors are not fun either. Dr. Naslund to say the least is a textbook thinker. No …
Dr Glen was great except it’s been two weeks and we still haven’t received any results from tests……….. however, when being transferred to the triage nurse, who was clearly not the same race as myself and I truly don’t want to make …
I have been a RNA patient for over ten years. I have had lifelong migraines and sleep issues. I took it upon myself to seek out a sleep specialist at RNA, and landed with Dr. Perkins. My experience in searching for a cause and assistance …
If I could give 0 stars I would. My husband had a sleep study done over two months ago, his PCP and myself have been trying to get the results since and they just can’t seem to get it together to send them.
I’ve been going to this office for almost 17 years. Though I’ve seen a turn over of staff over the years, they have always been thorough. Dr. Perkins is top notch. My special needs son has seen the pediatric side of RNA, Dr. Z. (Several …
I was referred to the pain clinic for diagnostics that could not be done in the ortho office. For starters, I was treated like a drug-seeking criminal even after specifically telling them that I did not want any medication. The doctor made …
Almost everything about my experience here has been mind-bogglingly terrible. Non-existent communication, super slow to do anything at all, even had the wrong services set up for when I went in for a sleep study. The NP I saw was helpful …
I give five stars to Raleigh Neurology. I see Dr Hull there he is great, a physician who really cares about his patients. He personally called my at my home to talk to me regarding my condition, I have never had that before. He has late …
As a long-term patient at Raleigh Neurology (over ten years) I wish that I could give more stars. But realistically I cannot. I believe that the patients who gave both positive and negative reviews are truthful about their individual …
Honestly, I haven’t even been to my appointment yet, but Raleigh Neurology needs to know how off-putting their appointment process is. I returned a call to make an initial appointment and had a terrible experience. The person I spoke to …
Best place for chronic migraine. I’ve had chronic migraine/cluster migraines for over 10 years. I’ve received care from the leading doctors in California. I was nervous when I moved to NC to seek care from a new neurologist. I had one poor …
I agree with comments about the doctors treating you as person X, not a real person. They book so many appointments, so you feel rushed at the visit. Also, when I got my MRI results back, I was shocked to see a note about ischematic and Alzheimers. My doctor never mentioned this! I will not be returning.
Went for a vertigo testing. THE TECH from the get go was rude. I have claustrophobia severe right now due to my vertigo being bad since 2 months. I understand her father is ill with cancer and I cannot move my mask to breath. But amazing …
The only reason this place gets 1 star is because google makes you put one for a review and the fact that the MRI tecs and clinic here are great. …
The two stars I’m giving for this practice reflect the two medical practitioners my son sees in the pediatric department. They are, truthfully, the only reason we continue to go to Raleigh Neurology after three years. The office itself is …
I went to Raleigh Neurology Associates twice as a follow up from a hospital stay. Once to see neurology nurse, Suzanne H, and again for a follow up with their neuro-ophthalmologist, Dr. Givre. I had good experiences with both. Setting up …
On July 30 my son’s pediatrician sent a referral to Raleigh Neurology. I called Raleigh Neuro a couple days later and was told that they would send me a packet in the mail to fill out and return. …
There are reviews about Raleigh Neurology; some are negative, so I decided to give my experience [both positive and negative]. I believe it is unfair to rate Raleigh Neurology negatively overall, due to an experience with one doctor. I am …
Great group of people. Every person I met from the office staff, the lab, the nurse, and doctor went out of their way to be kind and attentive. When you feel your worst a little kindness goes a long way and the entire staff has been …
I was very hesitant about this place when I read the reviews, but I was pleasantly surprised. Almost every single person I’ve interacted with in this office- which is up to thirteen now- has been lovely and helpful. I saw Dr. Carnes and he …
I’ve never met the actual doctor. I get bounced from PA to PA. Theyve canceled appointments and never told me until u arrive. On call doctors over the weekend do not call back and then claim they have. The online portal is underutilized though they urge you to use it. I’ve never felt less cared for by a medical professional.
In calling this practice to help my mother who is close to 90 years old and currently suffering the effects of a bad concussion, they refused care for her. They would not even entertain an appointment. My mother was in a car accident …
I recently had a horrible experience here and the child neurologist Department. I reschedule an appointment a few weeks ago and the lady over the phone gave me the wrong time. When I got to the office and sign in a gentleman help me. He …
This was singlehandedly the worst medical experience I’ve ever had. I’ve had chronic headaches for the past two years and truly wasted a year of my time and money meeting with Dr. Bowman. All he did every time we met was give me different …
I saw the PA Virginia Jethro for an head injury, Since hitting my head I was having severe headaches. I went to the Er several times and they did nothing of course. When I went to see Virginia a couple of days ago she was very pleasant, …
Not a good experience unfortunately. Doctor came in the exam room without knocking, minimal eye contact, using medical terms I was not familiar with, no explanation of exam or what was happening. I found myself stopping to clarify …
Excellent care
Great staff
Great response time on portal messaging …
The kiosk check-in and large, separate waiting areas are unusual, to say the least. I was uncomfortable with my personal information being visible on such a large screen, and felt like I was too close to the woman next to me, who had a …
I have never written a review in my life, but I feel like I have to now because this place has gone down hill and I would not recommend it to anyone. I have been going to Raleigh Neurology since I was 16 years old when I was diagnosed with …
Hard to say anything but TERRIBLE. You will most likely wait 30 minutes to an hour for someone to pick up the phone when you call. Did an at home study and they wanted me to do an in house study based on the results. Showed up for the …
I needed to cancel an appointment but ended up very frustrated instead.Nobody
EVER answered the phone. There were options to choose from on the recording but none was canceling an appointment. I would have been a new patient but this experience let me know to find another doctor.
I wish I could give it a zero rating – very disappointed after having made a journey in bad weather. It seems they only care about money and not patients – they just started disputing what my insurance would cover and what I saw online – in …
Raleigh Neurology Associate is not a good medical neurology practice to go to.If you have an issue with a provider they are on the provider’s side instead of the patient’s side. They do not care about the patient whatsoever. The director of …
Too big to really care about most of their patients. If you cannot tolerate their treatment recommendations, they treat you like dirt. I would never recommend them to anyone. Most of the time you see a physician assistant. The last …
This place is not only unprofessional but also dangerous. They gave me nerve conduction test and there was no need for it as I never had nerve issues but they gave me the test anyways on my left arm. I went there for throat issues. Right …
I never leave reviews but with how much healthcare costs in this country it is crucial to get quality care as quickly as possible. On that note, I would highly suggest you don’t go here. Get your primary care to get you into Duke or CH. In …
A month ago I experienced a severe incident of nausea, spinning, migraines, vision impairment, and was unable to walk on my own all seemingly with no direct catalyst. I have spent the past month without being able to drive further than a …
I was referred here for headaches. However, I had other symptoms that they failed to acknowledge, including a swollen lymph node. They told me I had NDPH, then tension headaches, and then rebound headaches. My symptoms continued to …
Dr. Paul Carnes is brilliantly competent, transparent, honest, and truly cares about his patients. Because of the time he invested in me as his patient to truly understand my back issues, he was able to determine and carve out a wonderful …
My dad and I love this place! We started off by going with one of their doctors and I’m not going to lie, we hated the experience and was offended by his unprofessionalism. However, in the same visit I complained, and the amount of care we …
Take your business elsewhere! I’ve been coming here since I was 13 YEARS OLD and the pediatric department is amazing has great great customer service(front office staff) and Doctor. Sheaffer was an amazing doctor. However when I had to go …
So overall I wish I could give these folks a better rating but I just can’t. Their staff is efficient and I guess you don’t need them to be overly friendly but they seem to lack empathy and I stood at the window with one woman working three …
If you’re looking for a Neurologist in Raleigh Good Luck
This is going to be your only choice.
After months of appointments and thousands of dollars in medical test done I had no results or treatment plan, when I asked the doctor he became very upset and discharged me from the whole clinic! Symptoms have gotten worse and they are …
Having read Dr. Bowman’s profile, we felt that he was the doctor for us. Despite some of the dismal reviews RNA received, we decided to bring our dad/father-in-law to meet with Dr. Bowman. Getting an appointment was fast and easy. Nurse …
My provider is wonderful but I and my pharmacy have been trying for over a week to get in touch with staff concerning a needed medication . We have tried patient portal, fax, phone and there has been no response. I call in and sit waiting for half an hour to an hour with no live person picking up.
If you don’t mind waiting a long time to interact with a human, have low expectations for care/attentiveness, and don’t need specialized care, you can ignore this review. This is a place where you can get a prescription written for headache …
So I. Kinda disappointed with this office, been waiting 3 weeks on a referral to make an appointment that my pain management office put in, I call to check the status and I get hung up on, called back and apparently I had a past due payment …
We had a very difficult time with my daughter needing an MRI. I have to say after alot of concern and issues, a wonderful amazing young woman named Nakia saved the day. The care and consideration she afforded our family went way above and …
After making an appointment with them, and they said would make an appointment with me after message another physician about my condition. They made me wait a month (would have been more if I had not contacted them about it) because they …
Totally unprofessional. The lack of professionalism by the front office is shocking. They should be ashamed of their lazy, unprofessional handling of my sleep study appointment. I arrived for my 24-hour 7:00 pm Sleep Study on time, only to …
Definitely don’t recommend. The nurses and administrative staff unfortunately are not trained or educated enough in patient and customer care. Instead of communicating like a human they rely on communicating through printing notes on …
Unfortunately I wouldn’t recommend this facility as I am looking for another provider at this point. The nurses asked me what to put on prescription over the phone (shouldn’t it be written somewhere on my medical prescription records ?) and …
This is a very organized, well run practice for one that is so large. The staff were all very polite, professional and efficient. Clean facility and the nurse who took my vitals was so nice. Dr. Carnes was very professional, kind and took time to listen. Great experience.
Great reception. Friendly staff. Timely. Excellent Physician. Thorough exam
Got a short notice referral for a much needed MRI the same day
There really aren’t enough words to explain how awful our experience was. We dealt with Raleigh neurology for over a month. Multiple appointments. Each appointment worse. If you have a pediatric patient depending on their needs they may …
While the doctors here have so many patients they can’t possibly be expected to personally attend to each one every time they have an appointment/question/issue, the nurses and staff do a good job overall. Having them ask me when certain …
The Doctors here are great! The people who work the phone lines are doing a terrible disservice to and for the image of this practice. Rude, short, curt behavior while on the phone. Very single minded, single task oriented, unable to type …
Had my appointment rescheduled with no notice. Took 30 minutes to check in with very rude staff. Doctor forgot to send my blood test request to the lab and my Rx to the pharmacy which cost me another 30 minutes. On top of all that the air …
DR susan Glenn is a wonderful dr.she take time to fix your problem staff was friendly but, Her Np Nguyen was rude and did not care about my problem i have nerve damage with know balance.He said he don’t fix that which is not so.they have …
Poor administrative and logistical capabilities. Caused me to miss appointments due to putting incorrect appointment location information in their Patient Portal. Not able to call and get anybody on the line past 5PM when appointments can occur until 9PM for certain services.
Dr. Scagnelli is AMAZING. He is one of the Multiple Sclerosis specialists here, and he is so kind and understanding with my MS. He knows his stuff, and he is always able to answer my questions. However, the staff of Raleigh Neurology leave …
We had a very bad experience with Dr. William Ferrell today. I brought my 88 yr old mother for a new patient exam. . He was cold and dismissive with her. He did not say on kind word to her. She was very upset the rest of the day. I would …
Terrible office. I waited 1 1/2 hours past my appt time to be seen. I’ve had a question for my provider since the day after my appt, it has been two weeks and I still can’t get an answer from her. I’ve left 3 messages, both on the portal …
The neurologist I saw didn’t bother to return my calls after I had to go to the ER. I was to follow up in 2 days. I called & called. The nurse was rude. Finally my general practitioner called & got my appointment moved up & they called back …
I’ve been happy with the quality of care that I received from my neurologist at this facility.
I had a very unpleasant experience with Raleigh Neurology. I had an EEG done on March 29. The technician was very curt and never engaged in conversation with me. Therefore I sat quietly in a chair for about an hour while each electrode was …
I would have settled for a reduction in pain, it was so debilitating. Every night was sleepless and sheer agony. After a number of medical solutions failed, my doctor wisely referred me to Raleigh Neurology Associates and its Pain …
I came in for a concussion and could not be more pleased with the staff and the service. Dr. Desai as well as her nurse were very kind and took the time to explain everything to me I was given the opportunity to ask questions at the …
Dr. McNeil was lovely to meet and professional. However…
If you want to get a hold of anyone in the office or try to speak with her again – forget it. They offer you options to speak to someone but be assured no one …
Giving them the benefit of the doubt, this office is too big. The most recent involves my mother. Through a doctor’s referral, she was able to see Dr. Yerramsetty. Dr. Yerramsetty was friendly, caring and said he wanted my mother to get …
First time in, after my eye doctor referred me to Dr Givre.
Everyone in the office was wonderful! She was very thorough and explained everything they tested for, and her results. Would definitely recommend. …
The neurologist prescribed me medication that my primary doctor did not allow me to take because when combined with another of my medications it could kill me. The neurologist prescribed another and my primary doctor didn’t allow me to take …
Great Staff, good prices. Feel like I’ve been doing business with them for years even though I’m new in town. (moved from Asheville)
It was rough in the beginning because the appointment office made my appointment but the day after their computers crashed. So I decide to call up there the day before my appointment to make sure I still had the appointment and that’s when …
I have been a patient here for ten years and I’m done. I have noticed it becoming less personal and more sterile, but attributed that to evolution in the field. I love my actual neurologist (Dr. Bowman) and his nurses have been wonderful, …
Caused permanent injury to my husband’s arm by firing too high of a voltage while doing an EMG. He kept complaining of pain, the nurse paid no attention to him. He still has nerve compression issues 3 years after this incident. He was …
Been a patient for 8 years. Have very much enjoyed the care that I have received thus far.
Came here in the past and did not have a good experience at all. Was basically told to try one medication for my migraines and if that didn’t work there was basically no other options and she didn’t know what to tell me. Saw Dr. Glenn today …
First visit the doctor was extremely rude about my symptoms of migraine and neck pain. Second visit with different doctor she tried to help me and referred me to get two MRIs. I reveived multiple calls for the MRIs but was saving up. Once I …
Samantha gets 5 stars for her politeness, patience, and helpfulness. Will update when I actually visit, if I remember.
Went here in the summer of 2021, suggested by my primary care doctor, for frequent migraines. I spoke with a male doctor for less than 5 minutes and was told because I was a woman the migraines are caused by my period. That was it. It was a waste of my time and a waste of my money.
I was referred by my PCP for ongoing migraines with aura. Before going, I read the online reviews and became skeptical about this appointment. I actually considered canceling but decided to find out for myself and make my own decision about …
I have been a patient of RNA for 20 years and I wouldn’t give up my doctor for anything!
Extremely unclear pricing. I asked the billing department if they could give me a rough estimate of how much my two follow up appointment would be, after my very expensive first visit. The person in their billing department told me here was …
Dr Dooley’s office is for the birds…I waited for 45 minutes in the waiting room listening to the receptionist talk to a friend on the phone which sounded like an episode of Jerry Springer. In fact, everyone in the waiting room was …
Was told by the Neurologist that my child had migraines. She prescribed preventive migraine medication to help prevent headaches. The medicine did not work. We arrived at her second visit and was told her appointment was cancelled due to a …
I am very surprised at the uncomplimenery reviews. I first visited Raleigh Neurology in the late 1980s, long before their expansion and current office on Sunday Drive. Later on my Mother was referred to Raleigh Neurology. She suffered from …
I would recommend Raleigh Neurology if someone were to ask me. The staff is professional and effective, though like many have noted they can be rough around the edges, especially the staff handling check-in and check-out. Sometimes …
Dr Bowman is a great doctor and recommend him for anyone looking awesome anyone looking for a great neurologist he’s awesome pharaoh and completely checks you
Great staff and quick visits without the 2 hours of waiting after you’ve shown up on time for an appointment 👍🤷 …
It started nice with my first appointment. It was easy to schedule and friendly, helpful staff. But it’s gone downhill fast. It’s been a week and half and still have not received a report on an MRI. A nurse went over it with me but it was …
Hands down, one of the WORST Neurology practices I’ve ever had dealings with. PLEASE save yourself the frustration and ineptitude and find another provider. You’ve been warned.
I’ve been a patient at Raleigh Neurology since 2016. Dr. Farrell was administering my Botox injections due to Migraines/Tension Headaches. I also have L eye pain from a long time, which is not related to my headaches. My eye exams have been …
Havent even been to this practice yet but by the phone call to schedule a appt after the employee lectured me on the phone because she wanted my insurance #s on my card and I havent even made an appt yet I dont know if I will visit this …
Scam and a crock. Dr Yeramaserty is the rudest doctor I’ve ever met. One of the rudest people I’ve ever met as well. I will never go see him or anyone in this office again. He just made me come into tell me he’s referring me to another …
I’ve been a patient at Raleigh Neurology for almost 8 years after my PCP did an MRI and told me that it looked to her like MS. Dr. Scagnelli has been stellar throughout it all, and I absolutely believe that he cares and makes decisions …
I’m sure there are good qualities here but that was ruined for me before I even became a patient. I set up an appointment for sleep medicine and I was given the options of the same week or in March (3 months away). I had a meeting at the …
I initally thought things were going well here – but there are some issues here that management truly should look into.
1. For a few days you coulld not make calls to the office or their billing team …
Alan was fantastic! I’ve had a bad migraine for four days now. No one could get me in. But he worked on it this morning for I know an hour just to get me a spot today. He was very nice, helpful and spoke in quiet tones. Thank you so much!
EXTREMELY aggressive and unprofessional with calls/appointments for the MRI department!! I’m still in shock! I had SO many missed calls about coming in earlier! Then get there early because I was HOUNDED, and the receptionist is LOUDLY …
I was really disappointed with my experience at their sleep lab. Before the study, the doctor gave the impression of listening to me about my complex sleep issues, but at the follow-up, the doctor was reluctant to discuss options and certainly wouldn’t have given me a referral if I had not done my own research.
This is seriously one of the worst practices I’ve ever had the misfortune of dealing with and I am a provider myself. Horribly disorganized, lack of compassion or care, they discharged my son from the practice after I complaiend about his …
Had an appointment to see. Dr about a sleep study. Dr was over an hour late with no apology. …
3 referrals sent from my doctors office but they can’t seem to find them. Impossible to get in tough with someone. Long lines in queue and when you are finally #1, they hang up
When I moved to Raleigh in 2017, I needed to find a neurologist. I didn’t know where to begin. I called RNA and told them my story. The person said “well let’s get you in to see the best.” I was skeptical but made an appointment to see …
I have been going to Raleigh Neurology/Dr. Glenn for a decade now and it was a great place for me when I did not have any issues and was only being seen twice a year for medication refills. However when I started having blurred double …
My husband had an appointment with Dr. Bowman today at Raleigh Neurological. I accompanied him.
The building and waiting room were clean and pleasant. The staff checking him in …
Hello All, my bestest friend daughter goes here she’s always bragging about the great services she’s gets from this establishment!! Thank you’ll for giving my friends Daughter such great services! JTHOMAS
I’ve had EMGs done at a number of clinics over the years. Since I was having suddenly worsening neuropathy in my feet, and it took a long time to get into Duke for EMGs, where I usually receive care, I thought I would try Raleigh Neurology. …
To have concerns about my medical health and be hushed like a child by a MD was more disrespectful then unprofessional.
Completely disappointed on how I was treated.
I wasted months of my life waiting for an appointment, then waiting for a nerve biopsy, then waiting for a follow up only to be misdiagnosed with fibromyalgia. …
My little girl has epilepsy. After two years on no seizures we had to go through the process of attaching all the equipment to my daughters head for a weekend of monitoring, finally done we think. The results shared with us were pathetic, …
I called for an appointment for my daughter who was in a bad car accident. The nurse refused to schedule her, saying they don’t take any car accident victims because they don’t want to have to deal with litigation. My daughter had been …
I have NEVER been to a dr’s office and got in and out as quickly as I did here. Plus, I felt Dr Yerramsetty took his time with me – with the exam and the explanation of my symptoms including pictures so I could visualize the problem and …
I am not shocked to see so many negative reviews. Clearly, all of them are a reflection of RNA’s leadership. Something is amiss. I had an appt with Dr. Ferrell and he was so rude and unempathetic. I had a horrific experience. He should not …
I moved here in 2015, and saw someone at another pain place. I didn’t have much confidence in them, but I found Raleigh Neurology and I was treated with kindness and care for my chronic pain condition. I see Kelsie Cato, and I have been …
My experience is with the Raleigh Pain Clinic. Throughout my entire experience with this clinic, I have had nothing but exceptional, professional, and compassionate care. Dr. Cairnes and his nurse, Brittany Grant have exceeded my …
My 14 yr old daughter saw Dr. Philips yesterday. For a lack of words, I’ll say he was NOT compassionate, nor was he sensitive to my daughter as she was getting a painful nerve study done. He finished what he had to do, told my daughter and …
Been going here for like 8 years I think. I’m shocked by all the negative reviews. I’ve always had a good experience with office visits, scheduling, prescriptions, and phone calls. I’m so thankful for this practice for helping me get my …
My son was treated at Raleigh Neurology with a TBI when he was 12. Took almost 12 yrs for him to be back close to “normal” and re-establish a baseline. We were assured this was most important in case of future issues. Well my son was in …
Horrible experience. Showed up for an appointment that have been scheduled for over 2 months to be told that they didn’t have any doctors there to see my wife. People there were not really helpful and helping her to get what she needed.
Dysfunctional poorly run practice…..sad state of affairs when you cannot locate a reputable neurologist in your area. Good luck getting through to a human. Every prompt on their phone system just disconnects you repeatedly.
Dr. Pourdeyhimi has been working with my daughter (2years old) for 6+ months and it has been an amazing experience. She sees my daughter as a patient and not just another chart. She as patience, great communication, and is very thorough and …
Well, it’s sort of annoying that they called me back to schedule nerve study and when I called 5 minutes later I got after office reply. (At 215 pm on Monday. Recording says their hours are 830 to 5.) Have called 4 x since, all before …
I love it. The staff is very caring and friendly in the pediatric department. The doctors are fun and they make our kids with special needs feel very welcome and treated with respect.
Went to pick up refill. As always people very pleasant. Made follow up appmt as well. Been going here 20 + yrs. Great group of doctors!!
Waited months to get seen only to be told the rheumatologist I was originally scheduled with is leaving and they’ve cancelled my appointment. Now I’m left to find another rheumatologist and probably have to wait months again. Disappointed as I’ve heard great things about the rheumatologists here.
I saw my new neurologist. She was nice but when the nurse called the pharmacy, then didn’t complete the instructions. The Dr was ok,but still might change in January if possible.
I had the worst experience EVER and would not recommend them to anyone!! They are very unprofessional, and the staff have very nasty attitudes. The scheduling is horrible and they drag and take their time with returning calls. I tried to …
We saw Dr. Wyatt for my son’s concussion. Truly one of the two worst doctor’s appointments I have ever experienced in my 43 years. She barely made eye contact with my son and made zero attempts to engage him. She may be well qualified but …
Recently my doctor left this practice. I requested to be assigned to a new doctor and two months later have yet to receive a call. After waiting 15 minutes on the phone I was assigned to a doctor. I then asked if pre lab work was required. …
I called to see if they have staff knowledgeable in CRPS (complex regional pain syndrome). Through their phone tree I selected to speak with clinical staff with a general question. After waiting for ~15 minutes on hold, the person wanted to …
I’m giving a 1 star rating because they won’t see me because I was in a motorcycle accident and they said they don’t take any patients that have been in automotive accidents.
Horrible Horrible Horrible customer service. Our appt was at 2 and we were 15 mins late. They canceled my appt without notifying me. The kid working in the front said they cancelled it. We drove 25 mins there for nothing. Partially our fault for being late but still.
I go there for Botox injections for migraines. They really help!! Dr. Yerramsetty is the doctor at the Pain Clinic. Nurses are awesome!!
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I’ve never waited more than 5 mins to be seen. Very caring and compassionate staff. They return my call either the day I called or the following morning. They listen to what I have to say and never make me feel rushed. This is the best medical practice I’ve ever been to.
Had an 8:15am appointment for my child. The practice sent me an email 30 minutes prior to the appointment to cancel it rather than calling me. Thanks for wasting my time. The email was seen once I was in the parking lot of the practice. I …
Avoid Dr Menon. She is very cold and not helpful. The practice is so big it’s impossible to get help. I’m sure there are lovely providers here but it’s so frustrating to deal with them. I’ve been out of meds for two months now. Called the …
HORRIBLE. I HAD to be in the wrong place. It was not the type of experience I’d had there in the past when I saw Dr. Gregory Bertics. This Dr. Yerramsetty while I am inquiring about recurring headaches he kept repeatedly telling me that …
I was a Duke patient before being referred to Dr Paul Carnes and Jan Campbell. I am completely, satisfied, confident that they are the best in the region.” Dr Carnes treatment and a regiment of physical therapy has helped me tremendously ! My hat goes off to all the folks at RNA – thank you so much for helping me .
Last week, my parents took my sister who has epilepsy to see Dr. Jeffrey’s. She entered the room, seen that my sisters seizure medicine levels were high and told them to take one pill away. She didn’t bother to look at my sister’s history, …
Went for a return visit yesterday and couldn’t be happier with my choice to switch to Raleigh Neurology. Initially saw Dr Gabr and now I see her P.A. Reham Ghali. The nurse and Reham were great. I will say that there is frustration when calling to make appointments as there is always a wait.
Completely downright disgusting. I waited a very long time to finally get in to see a doctor, and I’m glad I asked my sister to come with me as a second set of ears and eyes for me. My appointment was with Dr. Ferrell. He walked in the room …
About a week and a half ago I called to schedule an appointment with a brief description of the issues I’ve been having for the past 6 months. I was not 100% sure why the scheduled me with the neuro ophthalmologist Dr. Givre, but assumed …
The pharmacy won’t refill my prescription (when it has done so in the past) because the insurance “doesn’t pay near what the medicine cost” and they would be “out about $500.” So instead they sent it to Walgreens, which rarely has my …
I wish I could give them -10 stars. If you value your quality of life don’t waste your time here. I had a change in my condition and a completely new diagnosis with another specialist and at first the gave me a televisit and said at least …
I hate that I even had to give one star. Two reasons I went to this practice for treatment: med management and migraines. I was met by a nurse that seemed to be bothered to have to review my medications with me. I honestly don’t think the …
Doctor was good. Lab techs and front office staff should all be fired they are unresponsive and unprofessional. Takes forever (4-6 weeks) to get appointments. And their location is terrible to get to from south Wake. 2nd Worst practice I have ever been to.
The bad reviews of this place would have been helpful for me before visiting. Having come here for two months was a waste of time. Nurse Practicioner Thinh Nguyen wrongly denied my illness and blamed my symptoms on psychological factors. …
Definitely my home away from home! As much as I love my entire medical team, scheduling sucks! Aside from going to the e.r. , I’m sometimes lost as to why it takes 3-4months to complete appointments in the sequence the provider suggest. If there was another neurology group to go to, I most definitely would!
Saw neurologist dr. Carnes in January 2021 at this office for chronic migraines. Did a brain MRI and came back normal but he wanted me to continue to do this hour and an half long Electromyography test which consists of needles being placed …
DO YOU TRUST RALEIGH NEUROLOGY WITH YOUR SAMPLES???
I had biopsies performed on my foot, ankle, and hip on Friday, August 26, 2022. …
I have been seeing Dr. Gabr and PA Rehem Ghali for about 3 years. They are both fantastic, caring, and very professional. The scheduling system and the patient portal however are maddeningly unresponsive and nonfunctional. Having no luck …
22 years of never missing and appointment nor being less that 15 minutes early and ALWAYS having to wait a minimum of 20 minutes PAST my appointment time to be seen and I’m 15 minutes late after diving OVER 2 hours and Having to take my …
Very bad experience here; daughter was new patient with rheumatologist (we moved here from Tennesse) and needed fibromyalgia medication management, etc. Saw doc late July and discussed care and some options/ideas doc had for care. …
Use any other center not here. They are slower than a snail, takes weeks and months for anything to get done( sleep study scheduling , paperwork etc…). You will always get standard responses like ‘we are waiting on this that’. They will …
I’ve have been a patient for years. The doctors, nurses, infusion and pt staff have always been polite and professional. They take their time and make sure I understand everything and all my questions are answered. I highly recommend them.
I’ve been trying to schedule a sleep study for months. If I miss their call, when I call back they can never direct me to whomever I need to speak with, so they tell me they’ll call me again but it could be 5 minutes or 4 hours from when I …
Couldn’t find its behind with both hands tied around it.
I’ve had a scheduled appointment with Dr. Dooley as a new patient at end of …
My son is unable to get a prescription refill because they will not write it without an appointment. However I have 5 kids and no childcare and they will not allow the other kids up there for my son to be seen. His medicine is not a …
If I could give no stars I would… my daughter has been having neurological issues an given our family history, her dad an I are concerned that it could be worse than excepted. So we consulted her pediatrician for a referral an got Raleigh …
If you’d like to deal with office staff who collectively have the personality of a bored eye roll, this is the place for you. Unfortunately there’s only a small chance you may actually get to see one of the doctors. Yes, you may have an …
Reading the other reviews, I cannot say scheduling issues are unimaginable. Fortunately, I did not have any major issues during all my appointments here and I had an extremely professional and good experience with Dr. Kenneth Carnes. Best wishes to him and his staff for taking care of my case so well.
Public announcement 📢 Stay away from Raleigh Neurology‼ I’ve been a patient since 2017 and its been nothing but HELL and unprofessional. If only I had the time to explain to the public from A-Z the things that goes on here. Unfortunately …
I must agree with Bo Hagan. The unprofessionalism here seems to never end. I received an MRI going on 2 weeks ago and still haven’t received a call back about my results. I’ve reached out to staff and who stated they were reaching out for …
My wife has been a patient at Raleigh Neurology for almost a decade. Some of their staff is amazing, some not so much. Today’s incident left us looking for another neurologist. We arrive for a scheduled appointment and are told there is …