Let the expert team at Raleigh Ophthalmology be your guide on the path to better vision. We offer a wide range of eye care and vision correction … See more
Went to get a prescription for contact lens and wanted to switch from one day ones to two week but wrote me a prescription for a brand that only makes one day ones and when the place I that I was trying to by my contacts from contacted them they refused to accept the different brand.
Packed main waiting room, an hour wait for a 10am appointment, then after a brief meeting with a nurse, another long wait in an overflowing secondary waiting room to see the doctor briefly… Get your scheduling sorted out…
The service is bad only the staff is the most helpful but the doctor is really rude I was so surprised by how they treated people there I don’t not recommend this place at all
I highly recommend Dr.Laber and his team.They are very compassionate they care about their patients and offer the best care and treatment possible.I am very pleased with the care he and his team gave my mother.The best medical team to go see if you have concerns with your vision.
In a nutshell, you restored my vision! For over 50 years I struggled….now I can walk with my head held high! Thank you Dr. Adam and staff for this incredible gift!
This place is an absolute joke! I waited months for an appointment & left work early for my appointment. Only to be told they don’t take my insurance, which should have been verified prior to my appointment. Gross incompetence on so many levels!
I had a wonderful visit with Raleigh Ophthalmology! I had Cataract Surgery, Dr. Laber was wonderful as was all of the staff. Highly, Highly recommend this practice!
Poor results from surgery and very painful. Did not value my time with long waits in back room. Billing nightmare. Combative office manager. Rude staff. Dr. Riske not the most compassionate person.
Special test results which were so important that I had to pay out of pocket for them were “LOST” before Dr. saw them and I was still billed for them. Not refundable…even though they lost them.. wow!
I am so pleased with Dr Bobbie Gupta and her staff. She has taken the time to explain my eye issued and possible courses of action. I am believing for successful surgery
While the doctors and staff may be great, when a 9:50 appointment turns into getting out at 11:20 after spending 5 minutes with the doctor, there’s a problem. Someone needs to look up the definition of the word “appointment “.
Every visit is awesome the entire staff that I’ve came in contact with where helpful and friendly. I went in for surgery a nervous wreck and they help me get through it .. I’m definitely please with the service I’ve received
I had to have my lens cleaned. It was a easy process to have done. It has really cleared up the world for me. Thank you to the friendly and caring staff.
Dr Riske and his staff are the best! I did quite a bit of research before choosing Raleigh Ophthalmology, and I’m very happy with my decision to trust them with my eyes 🙂
Highly recommend this practice I have been using for several years. The doctors and support staff are all extremely professional, skilled, attentive, hugely responsive and caring.
Nothing but great things can be said about Dr. Bowman and staff at this facility. I have always participated surveys whether negative or positive. this group provides positive results!
Called Tuesday,wed and today to cancel an appt @8.40 friday. Its impossible to talk to someone so left three voicemail but still getting a call appt reminder. Canceling here as a last ditch effort bc looks like this actually gets checked daily unlike there phone
Doctor Riske is a great surgeon and a very kind/professional doctor. He always answers all questions I have and tells me all my options. If you have any major eye issues, you should go to Raleigh Ophthalmology.
Was referred to this practice by our optometrist to see a ophthalmologist. When we arrived they had changed the doctor we were supposed to see to someone else.even after telling the check in person who we were supposed to see he actually …
First visit there today – thrilled beyond words with the extremely nice and caring way I was treated from the moment I entered the office. I can not say this about the other two practices I visited in four years since moving to the area. …
I like Dr. Chong but the practice always to be so busy so my average wait time is almost an hour after my scheduled appointment time. Please consider seeing less patients per day to improve wait times
Treatment by physician and support staff was the best I would have ever hoped for. They turned what was a stressful event into a very successful procedure. I highly recommend them.
I had Lasik surgery performed by Dr. Patrick Laber in February of this year. My only regret is that I did not have this surgery earlier. With my Lasik mono vision prescription I now have 20/20 vision and no longer require contacts or …
After waiting months for an appointment and 35 minutes to be taken back for my exam I was told it would be a $50 extra charge on top of my co-pay for them to write a prescription for new glasses!! WHAT? No one mentioned that when I made an …
For cataract surgery, I highly recommend Dr. Patrick Laber. He is an excellent surgeon and a wonderful all-around doctor. I was scheduled to be one of the first patients to be operated on for cataract surgery using the new LenSx® Laser at …
Walked into Ral. Opht. with droopy, bedroom eyes, had some testing, some eval, got scheduled for outpt. eyelid work. Last Thursday morning, I was dropped off at the office, staff greeted me warmly and the process began. An hour + latter, …
Very frustrated with the scheduling practices here. 3 times in the last year, my mother had to wait anywhere from 1 hour to 2 hours after her appointment time to be seen. Management told me 6 months ago it was due to a new computer system. Clearly, there is still a problem.
I have been here for almost two hours and still haven’t seen a Dr. My appointment was an hour and half ago. I just walked out without ever being able to see a Dr. My time is just as valuable as anyone else’s. I am still having severe …
The most horrible experience ever. I stopped in at 11:20 am because I had a half contact lens stuck in my eye. I was met with, “Well, you’re catching us at lunch time” and “You’re in our system, but we don’t have a chart on you” “We can’t …
Very professional, knowledgeable & compassionate staff. Dr. Riske came highly recommended by my optometrist & was worth the wait! Would absolutely recommend Dr. Riske & his wonderful staff!
The beginning of sept 2018 I developed Double vision for no known reason over night . It was very frightening & debilitating . I never had any problems with my eyes ever. I was able to get an appointment was with Dr. Timothy Jordan. After …
Raleigh Ophthalmology is the essence of terrible. After making an appointment, I waited close to four hours along with around 60 other patients and received no resolution for my problem and no apology whatsoever from the apathetic, …
The staff are awesome, friendly, polite, and supportive. Dr. Riske did a beautiful job on my eyelids. Now if I want to see them, I have to look in a mirror
I presume the eye shots I am getting are helping to preserve my sight in my old age! I do not enjoy them, but I assume they are helping to keep me independent at 85 years of age.. I also have had cataracts removed and my glaucoma is being managed. Doctors Robinson, Laber, and Chong all seem very capable and likable.
Speed of appointment and getting in for procedure was EXCELLENT. My gripe with these folks has to do with their phone system. I have been in corporate world since before voice mail and I say without fear of contradiction, this is the …
I’m sure the doctors are great, if you are able to wait to see them. I waited 45 mins and had to reschedule. Desk staff was very nice but who has a schedule that allows not only for a doctors appt but an additional 45 minute wait?
From the moment I checked in, I was impressed with the efficiency of the office. Elix is an excellent Tech. He was very friendly and knowledgeable. It was very busy, a lot of hussle and bussle, despite that I didn’t have a long wait and every person I interacted with was very friendly.
I received excellent care from Dr. Mettu. I had a small, benign mole on my eyelid that my dermatologist didn’t want to touch since it was so close to my eye. Dr. Mettu was friendly and professional and was able to remove the mole in the …
I have been using Raleigh Ophthalmology services for over thirty years and have always been more than satisfied with the medical treatment and surgeries. They are professional and efficient.I recommend them highly.
I saw Dr Adams the past two years she is awrsawe. This is a gresg place from the Guy receptionist that checked me in. He was very knowledgeable professional and funny. All staff was good. Dr Adams is awesome..Def Definit recommend.
I recently took my child here for an appointment and without contacting her insurance provider they simply told her it would be a $140 and when she tried to call her insurance the receptionist told her they only have a 10 minute grace period & she would need to reschedule
Dr. Chong performed cataract surgery, implant surgery and a glaucoma procedure on my mother’s left and right eyes. Dr. Chong is so awesome and courteous as is his staff. The only problem we experienced was the ridiculously long waits even though we had appointments.
I am so happy with my Doctor and the entire staff they treated me very well and they all are professional and treated me with much care.Before I went to Doctor Bowman I could not see out of my right eye after the procedure I can see I am so excited thank you Dr Bowman and staff.
Good Ophthalmology office.very good Drs.i have had professional experienced physicians and have been treated well. I will definitely send them referrals..In the last five years my experience with this office was very …
i have eye issues in my family and was in need of a MD to look at my eyes, not just an optometrist . Dr. Laber has always reassured me and has been very thorough and helpful and VERY professional, as has his staff.
I cnjoyed meeting Dr. Constans and felt like he did a very thorough exam and recommended a plan for when to book my next appointment and for appropriate follow-up testing.
For my last two visits I have had to wait more than 20 minutes after my appointment time. I was told my one of the techs “that there are other patients ahead of me. I had not said anything to her about waiting. I only spoke to the …
I received excellent care and treatment from Dr. Lindsay Adams. She took the time to explain things to me, I never felt rushed, and she has a positive and friendly disposition.
Like the staff in the Clayton Office
Dr Bowman is very knowledgeable and answered all my questions
the assistants in the office were nice and professional
Our grandson has a weakness in his right eye, and Dr. Jordan in both of our visits has taken great care in explaining what to do and how to strengthen his sight. He explained that if we used a patch over his good eye it may strengthen his …
First time to this practice. Very friendly and they took the time to explain my condition and my next steps on treatment and the reasons for my condition.
My PCP highly recommended Dr Paul Riske and I liked him when I first met him. He always takes the time to explain what my ophthalmic issues are and how we should address them. He is always willing to answer all questions and has worked with me from all angles to solve my issues.
I have been going to Raleigh Ophthalmology for 40 years and have always had a very positive experience. I have been refracted, checked for glaucoma, examined for any eye problems, had eye lid surgery…every experience has been highly …
Waiting time is ridiculous. My actual visit was shorter than the time I had to wait to see the doctor. On top of that they are not a very caring staff, they seem to be very rushed and not actually worried about the patients well-being. I did not appreciate this and will not be returning.
I was referred here to help with an eye issue. After an extremely long wait time (over an hour) I got a generic handout and a prescription that my corporate insurance turned down. I went back for a followup appointment and after another …
Dr Adam has significantly improved my vision, through cataract surgery. And then helped me change an unrelated prescription that was contrindicating with flat muscle in both eyes. Finally, she takes the time to explain everything.
Giving Dr. Chong four stars because I think he is very good. If he sees anything the least suspicious in my eye exam, he always checks further.
I have complete faith in him. …
Longtime patient for routine eye exams. Office seems to lack a sense of urgency for treating sudden eye problems. Requests for non-routine appointments don’t get quick response; doctors booked months out. Not sure if they have too many …
I had an appointment today at 1520. I arrived at 1509. By 1609 I still had not been checked in. This is absolutely disgusting. For a healthcare system where you have to pay for services, and a culture where time is money, this is piss …
The first time I brought my parents in was to have my mother examined for glaucoma. The visit was three (3) hours long. I had no idea if this was the norm for glaucoma, or what, but I’d never been in ANY medical office for that length …
Love this practice. They took me as an emergency walk-in 7 years ago and I’ve been with them ever since. Great docs and staff. Highly recommend. 5 Stars!
The office asked to change our appointment from 3:30 pm to 1:30 pm at 9 am on the morning of, which was fine. My grandma and I arrived at 1:15 pm and were not seen until 2:15 pm. We did not check out of the office until 3:20. After hours of …
I always feel the staff is glad to see me and every welcoming . They take time to explain what they are going to do and what the doctor is going to do. I always feel like I got the best eye care money can buy.
Dr. Alan Dickens just performed cataract surgery on me and I could not be more pleased. His very professional office staff makes this a complete process. Dr. Dickens cares for each of his patients, their needs and the best treatment for them. This is definitely a five star professional office.
Great doctors but be prepared for very long waits. (Updated after 3 years…. Staff efficiency has steadily improved, both in person and over the phone. Increasing from three to five stars.)
I really should have checked the reviews before I agreed to be referred to Raleigh Ophthalmology. Not only did I wait 45 minutes past my appointment time, the doc actually only took up about 5 minutes of the visit. They explain absolutely …
Dr. Adam preformed cataract surgery on both eyes. Before she even did the surgery I was very clear that I had never even been told I had cataracts developing from the referring eye doctor. I also told her that the actual problem I was …
As a son of an eye surgeon, I never forget what my dad said to me, “among the greatest choices you will make in life, always choose very carefully when choosing your doctor”. Having only one good eye, I was very careful when the time came …
Dr. Dickens and his staff are first class in every way! Every contact from check in to the procedure was accommodating and professional. They adhere to very strict Covid safety standards at every touch point.
All staff was courteous, professional and patient. I never felt that any question was insignificant. Procedures were explained it detail and explained again when I had questions. Nothing was rushed and I felt valued as a patient.
This was my son’s first visit to this office and our experience was great. Everyone was nice and accommodating. Dr. Jordan and his staff made my son feel comfortable and took the time to explain everything.
I find that the staff is always very professional while still maintaining openness to the patient’s questions or concerns. The doctors are very thorough in their examinations and provide meaningful advice on dealing with issues that you …
Busy practice so there will be a long waiting time to be seen during your appointment but Dr. Labor is a great doctor and I’m sure the other doctors are too since it’s crazy to get in there. The front desk needs to manager better the …
Horrible staff. To start they don’t like to answer phone calls. Then today on my visit the receptionist told me I would have to pay a $150 for my visit when I know for a fact I don’t have a deductable & my insurance provider told me before …
My wife scheduled an appointment with this office after being assured that her vision insurance was accepted there. After the appointment she received a bill, which we ignored as insurance had not been filed. About a month later we learned …
The physicians at this North Ralrigh practice care more about lining their own pockets than they do about caring for patients with multiple chronic illnesses.
Highly recommend this practice. Well run/ fabulous staff. Love Dr Dickens. Excellent surgeon who did both my moms cataracts. Her vision is better than mine!
This place needs a serious and professional business manager bad, I work for a company where we pick and drop of patients and never ever are they ready on time with this place. I have been here many times and I always wait an hour or more. …
I have had 2 surgeries with Dr Riske. He is a knowledgeable, direct and highly skilled surgeon which is exactly what I want. The staff are efficient and helpful and everything ran smoothly during all office visits.
Dr. Gupta is great and I trust her completely. I have never been to this office and waited less than an hour. Too many people are scheduled with very little time between appointment times. There is always an office full of people who are waiting. Scheduling issues need immediate attention. Client time is valuable and not respected.
Long wait times without apology, made me reschedule for prescription for my glasses without telling me that they’d charge another $50 and without telling me that they don’t accept vision plans. When I came back, I was informed and I live an …
My husband and I had our first visit with Dr. James Constans and we were very pleased. Dr. Constans and his staff were very thorough and pleasant. We look forward to a long relationship with them.
Been sitting here in the room waiting on the doc for a good 45 minutes. They already checked my pressure and supposedly that’s all I’m here for today. It’s 5:00 pm…closing time. I really don’t think they know they have a patient waiting. More to come……
Great experience all the way around. Very friendly, professional and efficient. Minimal wait time. I just wish they offered contacts so I didn’t have to go elsewhere for them
After having an eye emergency that had the potential of being a result from a stroke, i was thankful that Raleigh Opthamology scheduled me to see Dr. Jordan after the practice I had gone to for many years took a nonchalant response to me …
Friendly, courteous and professional staff whose office demeanor alleviate any anxiety I had. Any issues with my eyes is a basis for anxiety and each staff member ease my concerns. The office is professionally maintained, all areas I was exposed to were clean and disinfected. I highly recommend Dr. Laber at Raleigh Ophthalmology.
I have total confidence in Dr. Alan Dickens & Dr, Lindsay Adam and the entire staff in Raleigh Opthalmology. They are genuinely caring and competent physicians & staff!!!! During the COVID stress, I have felt very safe while at RO. I’m so grateful that I have been able to be seen throughout this unusual time. Thank you!!!
Having cataract surgery in couple of days. Dr Adams was very patient in answering all my questions. Her surgery coordinator Melodie Gonzalez was extremely helpful and accommodating. Would not hesitate to recommend Raleigh Ophthalmology.
This is a 5+ STAR practice. The doctors and staff are really great. I’ve seen three different doctors at Raleigh Opthamology over the years and have NEVER been anything but extremely grateful for their kindness, expertise and dedication to …
This is my second appointment for my son (4 yrs old) and our wait time is always very long. By the time we get called back, his attention span is shot and I’m not sure how they can get an accurate vision assessment. We arrived 10 minutes …
Dr. Laber is excellent. Professional and very informative. Cares about his patients. Takes time to explain any concerns. I have had two cornea transplants, both very successful.
Very bad service. Dr Gordon sent me here for referral. They cancelled my appt back in April. No one called or emailed to reschedule. No contact. I reached out to them and their office kept me on hold for extended times over 10minutes and it …
Dr is awesome, staff needs some communication training!!! Update-10/27 from recent visit. Front desk staff did not follow up with me about an issue with my referral before, during or after the visit, so I am likely going to be out of pocket some $$$. Dr. Adams continues to be awesome smart and helpful.
Comfort and confidence throughout the process is what you can expect. Both of Dr. Dickens and his staff. I have worn glasses for over 20 years and disliked it very much. Tired of losing them, breaking them and just the overall nuisance they …
Just made my first visit for a routine annual eye exam and updated correction for my glasses. From Debra, who was just outside the office to assist with confirmation of the appointment, to a full waiting room, and on to the office …
I had some issues with my insurance, and one of the ladies at the front desk was very, very polite in handling it with me. This was really appreciated, especially since I’ve never had to do this medical and insurance stuff on my own until …
Advancements in technology, & procedures, was impressive! Professionalism, and all staff made me feel comfortable and relaxed. I would recommend this office, “IN A SKINNY MINUTE “!
They came to me highly recommended & they were right. Very friendly staff & always helpful. I would not see anyone else for cataracts except Dr. Dickens. I am so pleased with the results of both my cataract surgeries; plus, he is a warm & friendly doctor who cares.
I have had only 2 visits so far. I was very impressed with effectiveness and thoroughness of evaluation and knowledgeable personnel. I was impressed with Dr.Dickens, his friendliness and warm caring personality. …
Even though I waited in my car over an hour and then longer in the room, the staff was kind and friendly. I am choosing patience to wait long periods because I appreciate the professional and personable attention and I receive from Dr. …
From the time that I arrived until I completed my appointment, my experience was excellent. The staff was gracious, kind, and efficient. Dr. Laber explained in detail my options and what he felt was best for my eyes. He too was very …
From the moment we walked into the practice, the entire staff was welcoming, friendly and accommodating to our needs. Dr. Dickens took the time to get to know us as he was performing his examination. Even on the way out, each staff member that we encountered, had a smile and a pleasant greeting.
Dr. Gupta performed cataract surgery on me.
My vision went from “legally blind” (worse than 20/400) and strong contact lenses / glasses to 20/15 vision (i.e. better than ‘normal’) unaided. …
Three strikes, and I am looking for a new eye place. Have been coming here about once a year for last 3 years after my primary doctor referred me to them. My experience was not good. 3 specific things. …
I booked an appointment a month and a half out due to availability, which is understandable. I showed up for my appointment 25 minutes early, but did not get to the counter until my appointment time. It was then that I was told for the …
It took me over a week to get a hold of this office from being referred by my son’s peditrician. You press button to schedule appointment and elevator music for over 10 minutes. After a week when finally got hold of someone they said that’s …
I was both offended and disgusted by my experience at Raleigh Ophthalmology this morning. One of the staff at the reception desk had her mask around her chin when I walked in. Her nose was red. As I approached the front desk, this woman …
Dr Patel and her staff were so great when I had an eye related emergency and was in an unfamiliar town. They worked to get me in on short notice and I will appreciate that forever!
Every person I encountered (and, of course, there are many with a visit like this) was friendly, efficient and professional. They each handled their slice of the process with pride, something not seen often enough in public-facing businesses! My appointment was with Dr. Jordan.
Always a good experience. Very friendly staff. Most important to me, my appointment was on schedule and the Doctor was very experienced and highly qualified. AAV
Appointments are met promptly, I always feel like I am in expert hands and would not ask for any better. My surgery was explained thoroughly, support afterward was terrific.
I had my surgical experience (Cataract Surgery in both eyes) with Dr. Bobbie Gupta. I am absolutely totally satisfied with the experience in almost every way. Dr. Gupta is awesome, has a fantastic “bedside manner”, and incredible surgical …
Nothing but timely, courteous, professional vision care with Dr Bowman. Highly recommended. My only issue is an awkward appointment scheduling system. Needs improvement. I had to learn to ask for a copy of my prescription and it was immediately granted.
Top notch support staff on each visit. Dr Chong, in particular rocks! He is welcoming and explains eye health, recommendations, and if any, necessary treatments in detailed, easy to understand terms, without condescension. I felt confident and at ease having the recommended laser eye procedure performed by Dr Chong.
Called a few times to get information on a patient for a meeting and was told I would be here soon. Called today after waiting 9 days and spoke with Nancy Schultz, she was amazing, she faxed it right over to me. Thank you Nancy, YOU ROCK!!!!!
When we originally booked our appointment for November 30th, the front office did not inform us that they did not accept EyeMed. When we arrived at the office on November 30th, 2021 we gave the front desk our insurance information and they …
The doctor we saw was absolutely great with our kiddo, who is notoriously scared of doctors offices; the doc put him completely at ease and made him very comfortable. Just to correct the published information, masks are not being required and not worn by many of the patients here.
The staff has been professional and courteous. The doctor is informative and confident and good at putting you at ease. So far have nothing bad to say about the whole experience. 2 days after surgery and the eye is working wonderfully
Very nice Staff. Courteous and professional people here. They treat people like people. In and out time was perfect. The entire Staff is very knowledgeable. I look forward to my next appointment.
The medical professionals at this office always make me feel cared for and respectfully treated, from the moment I walk in to the moment I leave. I am thankful for Dr. Riske and his team, they are thorough, highly skilled, and professional.
Dr. Patel provided me excellent care of my eyes. She did a thorough exam. The staff I saw was excellent as well. I highly recommend Dr. Patel to everyone. I look forward to many years together as doctor and patient. God bless Dr. Patel and …
I’ve treated at Raleigh Ophthalmology for about 10 years and have seen several doctors there. All the doctors and staff have been outstanding, and I have and continue to recommend them to colleagues, friends, and family members.
Everyone was friendly and knowledgeable. It was a very good experience
Great experience.
Great care from everyone involved !
I felt very safe the way things were handled.
I have had both eyes done and I can see great again!!! Thank you!!!
The entire staff over at Raleigh Ophthalmology are simply THE BEST!
Syaff and Doctor Dickens very professional.
Very pleased with Dr. Dickens and his medical expertise!
Take too long slow my appointments was 10:00 don’t get in until 11:00
Dr. Dickens is the best. I have been with him for eleven !
Everyone is very pleasant and helpful.
Excellent Doctor Care. Wonderful and helpful staff.
This email is Chris’ mothers as
Chris is developementally delayed and doesn’t have access to internet.
Professional and friendly staff. I highly recommend Dr.Gupta.
Very pleased with my first visit. Highly recommended
I was treated well, in a friendly professional manner by experts. That’s it.
Excellent service. None better.
I highly recommend Raleigh Ophthalmology. They offer great care!
Been going to them for years. They do good work.
outstanding in every way. Dr Dickens is a great doctor
Staff and Doctors all first class and knowledgeable. I highly recommend Raleigh Ophthalmology
I have been a client of Raleigh Ophthalmology for major as well as minor problems for over 20 years. I can’t imagine going anywhere else.
A very professional and friendly staff. A pleasant experience and would recommend to anyone.
Great team effort!! Laughed and laughed – which is very necessary!! Thank you Raleigh Ophthalmology!
Excellent care from Dr. Patrick Laber and his staff!
Everyone was very efficient and professional. Overall it was a great experience.
I condider the doctor very professional and simpatetoc
My family had a good experience when accompanying my mother to her appointment.
Courteous, friendly staff.
Dr Chong is professional and caring.
Dr. Dickens and his staff provide exceptional ophthalmic care.
Dr Riske is a very good doctor. I would highly recommend him
I highly recommend this practice and Dr Chong
The staff is super friendly
Went to get a prescription for contact lens and wanted to switch from one day ones to two week but wrote me a prescription for a brand that only makes one day ones and when the place I that I was trying to by my contacts from contacted them they refused to accept the different brand.
Was very satisfied with my visit. Everyone was very professional and friendly.
A great office and work staff —I like them very much.
Quality and warmth!
The best care you’ll get for your eyes.
Dr Gupta is knowledgeable, professional and caring and we recommend her to anyone who needs eye care.
Great staff, Dr Riske was professional and very informative in all communication.
Received such good care and appreciate the thorough description and information provided regarding the procedure
Packed main waiting room, an hour wait for a 10am appointment, then after a brief meeting with a nurse, another long wait in an overflowing secondary waiting room to see the doctor briefly… Get your scheduling sorted out…
Been going there over 20 years. Impressed with the patient service I receive.
The service is bad only the staff is the most helpful but the doctor is really rude I was so surprised by how they treated people there I don’t not recommend this place at all
Very professional and to the point. They cared immensely about me and went out of their way to clearly explain things to me.
I have gone to Dr Laber for many years. He not only provides excellent ophthalmology service but does it with grace and respect.
Staff is very friendly and helpful. Doctor Bowman is the best!
Great place and staff, Jamie one of the front deskwas such a great help! 😀 …
Everyone was very helpful and considerate, from the check in process through the procedure, as well as the discharge process.
Great experience and success with cataract surgery. Very highly skilled professional and courteous doctor
They are so kind and caring. I have never experience any negative response ever.
Great staff, efficient and personal. Every aspect was done right and in a caring manner. Outstanding
I have had nothing but very good experiences at Raleigh Ophthalmology! Everyone is courteous and very pleasant!
Dr. Asrani is GREAT! If you have eye issues that require an Ophthalmologist, I would highly recommend Dr. Asrani.
Great facility and more importantly great caring purposeful people!
Because of my high deductible I was allowed to make payments. There are still nice people in this world.
THANK GOD
Very professional service and excellent customer care and customer service experienced. 👍 …
Never felt like a first time visitor. Staff and doctor went above and beyond to make me feel comfortable.
I really like Dr. Riske and his staff and feel that I received everything I expected for my “droopy eyelid repair.”
A quick, painless and amazing place to see clearly with no after effects. Exceptional staff, awesomeness abounds here
excellent care from all of the staff. They are now my top choice for eye care
Went very well, office personnel were very nice and the doctor is very understanding.
Well coordinated and efficient effort among many staff.
Long wait….Dr. Adam is great! Staff was courteous and helpful.
Wonderful caring staff and doctors. Genuine concern and patient comfort is demonstrated by all.
Efficient and organized. During my 2 hours there things moved quickly as if on an assembly line.
The waiting period was excessive, the lobby was packed with patients. I have had several eye examinations, none have been this uncomfortable.
Very professional environment. Dr. Chong and his assistants are always very warm and friendly.
Best run medical practice I’ve ever seen. Everything explained, available to answer any questions and everyone competent and friendly.
Just awesome! Everyone is so happy and takes pleasure in helping you! God has blessed these folks!
Excellent service. Caring staff.
Appointment was on time and staff was very courteous and friendly. Location was very easy to get to with plenty of parking available.
I love dr jordan i bring both of my girls to see him he get with kids and him and his staff is great !!
Dr. Bowman and staff are very professional, they all have a nice disposition. Will be coming back!
I took my daughter here and the doctor and the staff were wonderful to us.
have been seeing Dr Gupta for many years.She is kind and smart and really knows her way around eyes
Dr Laber and his staff are first rate. They put me at ease from the start, patiently answer all my questions.
Extremely pleasant staff who makes the entire process from making the appointment through the exam and follow up a pleasure
If you can handle the long wait to be seen, you will be met with superb professional service and a friendly, welcoming staff.
Appointment on time. Staff very friendly and courteous.
Doctor was in personable, staff was great though! Felt rushed. Words were you are fine???? That was it
Dr. Chong has achieved the delicate balance of being caring, professional, efficient, and thorough. I highly recommend him.
Excellent experience meeting with Dr. Laber and the staff gave me peace of mind regarding upcoming procedures.
The wait to be seen was too long (one hour). Once I was seen, everything proceeded very quickly. Jordan was very efficient.
Wonderful experience from start to finish! Dr Riske and Staff are terrific! Dr Riske with his professionalism and surgical expertise is superb!
The Garner and blue ridge offices are some of the most nice and curious people you’ll ever meet to be going through eye treatment.
I highly recommend Dr.Laber and his team.They are very compassionate they care about their patients and offer the best care and treatment possible.I am very pleased with the care he and his team gave my mother.The best medical team to go see if you have concerns with your vision.
Might update this review later but first impressions are bad. Over 20 min on the phone just trying to book an appt. ridiculous!
In a nutshell, you restored my vision! For over 50 years I struggled….now I can walk with my head held high! Thank you Dr. Adam and staff for this incredible gift!
Staff was extremely helpful and friendly. Took time to explain in depth all the procedures so I understand all that was happening.
Friendly. The front desk was almost not as pleasant.
I’ve been going to Raleigh Ophthalmology for years now and wouldn’t want to go anywhere else for my specialty eye care
Raleigh Ophthalmology is top notch. Staff are friendly and knowledgeable and I trust them and Dr. Dickens with taking care of my vision.
Great, friendly staff. Experienced physicians. A wide range of services. Definitely would recommend.
Consistent with every visit is the friendliness and efficiency of every staff member and doctor. Excellent experience!
Very professional staff. They implimented COVID protocol with mask, cleaning of equipment and distancing. Easy scheduling of procedures.
The staff were great Waiting time was short. Dr. Jordan was unable to help me with my issues. Will continue my search.
I felt very comfortable there they treated me awesome the nurse was very pleasant would go their again.
I had a great experience, all the way around, when I went recently to have my eyes checked by Dr. Lindsay Adam.
Raleigh Ophthalmology”s front desk at the North Ridge office, as well as the tech team, are top notch. Dr. Alan Dickens is a superb eye surgeon.
This place is an absolute joke! I waited months for an appointment & left work early for my appointment. Only to be told they don’t take my insurance, which should have been verified prior to my appointment. Gross incompetence on so many levels!
Dr. Dickens did an excellent job with laser YAGs on each eye. No issues. Very efficient and well done.
I had a wonderful visit with Raleigh Ophthalmology! I had Cataract Surgery, Dr. Laber was wonderful as was all of the staff. Highly, Highly recommend this practice!
Great docs but be prepared to wait a ridiculously long time if you are going to Blue Ridge office. Average time from check in to check out is 2 hours.
They are focused on my reason for being there.
Dr. Constans monitors the condition of my eyes to make sure I receive the proper treatment.
Poor results from surgery and very painful. Did not value my time with long waits in back room. Billing nightmare. Combative office manager. Rude staff. Dr. Riske not the most compassionate person.
Staff is friendly, attentive and professional. Love Dr Adams!
Had a very very good experience love the Dr. the staff everyone was so nice .I will be telling anyone that needs them to go .See them .
Special test results which were so important that I had to pay out of pocket for them were “LOST” before Dr. saw them and I was still billed for them. Not refundable…even though they lost them.. wow!
Dr. Riske is GREAT.
Website/Patient Portal is terrible – cannot get a Sign-in. …
Great Doctor, Great Staff
Their a real credit to their profession
Cannot praise them enough for the quality of care and concern they give
I am so pleased with Dr Bobbie Gupta and her staff. She has taken the time to explain my eye issued and possible courses of action. I am believing for successful surgery
While the doctors and staff may be great, when a 9:50 appointment turns into getting out at 11:20 after spending 5 minutes with the doctor, there’s a problem. Someone needs to look up the definition of the word “appointment “.
Every visit is awesome the entire staff that I’ve came in contact with where helpful and friendly. I went in for surgery a nervous wreck and they help me get through it .. I’m definitely please with the service I’ve received
Raleigh Ophthalmology was able to work me in their schedule the next day after a referral. Very grateful. Professional staff –
I had to have my lens cleaned. It was a easy process to have done. It has really cleared up the world for me. Thank you to the friendly and caring staff.
Everybody were excellent Good job well done Thanks
Every one was friendly and accomodating. The Dr., professional and very informative. Great experience for my first time there.
Very willing to answer all questions…received superior care.
Dr Riske and his staff are the best! I did quite a bit of research before choosing Raleigh Ophthalmology, and I’m very happy with my decision to trust them with my eyes 🙂
Excellent service from a friendly staff and a cordial, competent and professional doctor.
Excellent service. Staff are very kind and caring. Front and back staff are excellent you will always know what going on if you are going for surgery.
Highly recommend this practice I have been using for several years. The doctors and support staff are all extremely professional, skilled, attentive, hugely responsive and caring.
Excellent and friendly experience. Extremely knowledgeable. I am one week post eye surgery and would recommend to anyone without hesitation.
Nothing but great things can be said about Dr. Bowman and staff at this facility. I have always participated surveys whether negative or positive. this group provides positive results!
Pleasant experience. Dr Bowman and his staff were very knowledgeable. Looking forward to my next cataract surgery.
Called Tuesday,wed and today to cancel an appt @8.40 friday. Its impossible to talk to someone so left three voicemail but still getting a call appt reminder. Canceling here as a last ditch effort bc looks like this actually gets checked daily unlike there phone
Dr. Constanz is an excellent doctor! Very thorough and very good communication skills.
Doctor Riske is a great surgeon and a very kind/professional doctor. He always answers all questions I have and tells me all my options. If you have any major eye issues, you should go to Raleigh Ophthalmology.
Was referred to this practice by our optometrist to see a ophthalmologist. When we arrived they had changed the doctor we were supposed to see to someone else.even after telling the check in person who we were supposed to see he actually …
First visit there today – thrilled beyond words with the extremely nice and caring way I was treated from the moment I entered the office. I can not say this about the other two practices I visited in four years since moving to the area. …
I like Dr. Chong but the practice always to be so busy so my average wait time is almost an hour after my scheduled appointment time. Please consider seeing less patients per day to improve wait times
Treatment by physician and support staff was the best I would have ever hoped for. They turned what was a stressful event into a very successful procedure. I highly recommend them.
I had Lasik surgery performed by Dr. Patrick Laber in February of this year. My only regret is that I did not have this surgery earlier. With my Lasik mono vision prescription I now have 20/20 vision and no longer require contacts or …
After waiting months for an appointment and 35 minutes to be taken back for my exam I was told it would be a $50 extra charge on top of my co-pay for them to write a prescription for new glasses!! WHAT? No one mentioned that when I made an …
For cataract surgery, I highly recommend Dr. Patrick Laber. He is an excellent surgeon and a wonderful all-around doctor. I was scheduled to be one of the first patients to be operated on for cataract surgery using the new LenSx® Laser at …
Walked into Ral. Opht. with droopy, bedroom eyes, had some testing, some eval, got scheduled for outpt. eyelid work. Last Thursday morning, I was dropped off at the office, staff greeted me warmly and the process began. An hour + latter, …
Very frustrated with the scheduling practices here. 3 times in the last year, my mother had to wait anywhere from 1 hour to 2 hours after her appointment time to be seen. Management told me 6 months ago it was due to a new computer system. Clearly, there is still a problem.
I have been here for almost two hours and still haven’t seen a Dr. My appointment was an hour and half ago. I just walked out without ever being able to see a Dr. My time is just as valuable as anyone else’s. I am still having severe …
The most horrible experience ever. I stopped in at 11:20 am because I had a half contact lens stuck in my eye. I was met with, “Well, you’re catching us at lunch time” and “You’re in our system, but we don’t have a chart on you” “We can’t …
Very professional, knowledgeable & compassionate staff. Dr. Riske came highly recommended by my optometrist & was worth the wait! Would absolutely recommend Dr. Riske & his wonderful staff!
The beginning of sept 2018 I developed Double vision for no known reason over night . It was very frightening & debilitating . I never had any problems with my eyes ever. I was able to get an appointment was with Dr. Timothy Jordan. After …
Dr. Bowman and staff are the best. I couldn’t ask for a better experience. Highly recommend.
Raleigh Ophthalmology is the essence of terrible. After making an appointment, I waited close to four hours along with around 60 other patients and received no resolution for my problem and no apology whatsoever from the apathetic, …
The staff are awesome, friendly, polite, and supportive. Dr. Riske did a beautiful job on my eyelids. Now if I want to see them, I have to look in a mirror
I presume the eye shots I am getting are helping to preserve my sight in my old age! I do not enjoy them, but I assume they are helping to keep me independent at 85 years of age.. I also have had cataracts removed and my glaucoma is being managed. Doctors Robinson, Laber, and Chong all seem very capable and likable.
Speed of appointment and getting in for procedure was EXCELLENT. My gripe with these folks has to do with their phone system. I have been in corporate world since before voice mail and I say without fear of contradiction, this is the …
I’m sure the doctors are great, if you are able to wait to see them. I waited 45 mins and had to reschedule. Desk staff was very nice but who has a schedule that allows not only for a doctors appt but an additional 45 minute wait?
From the moment I checked in, I was impressed with the efficiency of the office. Elix is an excellent Tech. He was very friendly and knowledgeable. It was very busy, a lot of hussle and bussle, despite that I didn’t have a long wait and every person I interacted with was very friendly.
I received excellent care from Dr. Mettu. I had a small, benign mole on my eyelid that my dermatologist didn’t want to touch since it was so close to my eye. Dr. Mettu was friendly and professional and was able to remove the mole in the …
I have been using Raleigh Ophthalmology services for over thirty years and have always been more than satisfied with the medical treatment and surgeries. They are professional and efficient.I recommend them highly.
Very concerned and cooperative staff. Dr. Chong is first class and caring physician.
I saw Dr Adams the past two years she is awrsawe. This is a gresg place from the Guy receptionist that checked me in. He was very knowledgeable professional and funny. All staff was good. Dr Adams is awesome..Def Definit recommend.
I recently took my child here for an appointment and without contacting her insurance provider they simply told her it would be a $140 and when she tried to call her insurance the receptionist told her they only have a 10 minute grace period & she would need to reschedule
Dr. Chong performed cataract surgery, implant surgery and a glaucoma procedure on my mother’s left and right eyes. Dr. Chong is so awesome and courteous as is his staff. The only problem we experienced was the ridiculously long waits even though we had appointments.
I am so happy with my Doctor and the entire staff they treated me very well and they all are professional and treated me with much care.Before I went to Doctor Bowman I could not see out of my right eye after the procedure I can see I am so excited thank you Dr Bowman and staff.
Good Ophthalmology office.very good Drs.i have had professional experienced physicians and have been treated well. I will definitely send them referrals..In the last five years my experience with this office was very …
Doctors and staff are always friendly. Never have to wait long, I’m always seen promptly.
i have eye issues in my family and was in need of a MD to look at my eyes, not just an optometrist . Dr. Laber has always reassured me and has been very thorough and helpful and VERY professional, as has his staff.
I cnjoyed meeting Dr. Constans and felt like he did a very thorough exam and recommended a plan for when to book my next appointment and for appropriate follow-up testing.
For my last two visits I have had to wait more than 20 minutes after my appointment time. I was told my one of the techs “that there are other patients ahead of me. I had not said anything to her about waiting. I only spoke to the …
I received excellent care and treatment from Dr. Lindsay Adams. She took the time to explain things to me, I never felt rushed, and she has a positive and friendly disposition.
Like the staff in the Clayton Office
Dr Bowman is very knowledgeable and answered all my questions
the assistants in the office were nice and professional
Our grandson has a weakness in his right eye, and Dr. Jordan in both of our visits has taken great care in explaining what to do and how to strengthen his sight. He explained that if we used a patch over his good eye it may strengthen his …
First time to this practice. Very friendly and they took the time to explain my condition and my next steps on treatment and the reasons for my condition.
My PCP highly recommended Dr Paul Riske and I liked him when I first met him. He always takes the time to explain what my ophthalmic issues are and how we should address them. He is always willing to answer all questions and has worked with me from all angles to solve my issues.
Everyone was extremely courteous and knowledgeable and friendly. I left feeling at ease with my eyes procedure.
Dr. Bowman is an excellent surgeon did a great job for my cataract removal I I highly recommend!
I liked Dr. Dickens and the other members of the staff. My mid-afternoon appointment was kept on time and everyone seemed competent and friendly.
I have been going to Raleigh Ophthalmology for 40 years and have always had a very positive experience. I have been refracted, checked for glaucoma, examined for any eye problems, had eye lid surgery…every experience has been highly …
Waiting time is ridiculous. My actual visit was shorter than the time I had to wait to see the doctor. On top of that they are not a very caring staff, they seem to be very rushed and not actually worried about the patients well-being. I did not appreciate this and will not be returning.
I was referred here to help with an eye issue. After an extremely long wait time (over an hour) I got a generic handout and a prescription that my corporate insurance turned down. I went back for a followup appointment and after another …
Dr Adam has significantly improved my vision, through cataract surgery. And then helped me change an unrelated prescription that was contrindicating with flat muscle in both eyes. Finally, she takes the time to explain everything.
Giving Dr. Chong four stars because I think he is very good. If he sees anything the least suspicious in my eye exam, he always checks further.
I have complete faith in him. …
Longtime patient for routine eye exams. Office seems to lack a sense of urgency for treating sudden eye problems. Requests for non-routine appointments don’t get quick response; doctors booked months out. Not sure if they have too many …
I had an appointment today at 1520. I arrived at 1509. By 1609 I still had not been checked in. This is absolutely disgusting. For a healthcare system where you have to pay for services, and a culture where time is money, this is piss …
The first time I brought my parents in was to have my mother examined for glaucoma. The visit was three (3) hours long. I had no idea if this was the norm for glaucoma, or what, but I’d never been in ANY medical office for that length …
Love this practice. They took me as an emergency walk-in 7 years ago and I’ve been with them ever since. Great docs and staff. Highly recommend. 5 Stars!
The office asked to change our appointment from 3:30 pm to 1:30 pm at 9 am on the morning of, which was fine. My grandma and I arrived at 1:15 pm and were not seen until 2:15 pm. We did not check out of the office until 3:20. After hours of …
I always feel the staff is glad to see me and every welcoming . They take time to explain what they are going to do and what the doctor is going to do. I always feel like I got the best eye care money can buy.
Dr. Alan Dickens just performed cataract surgery on me and I could not be more pleased. His very professional office staff makes this a complete process. Dr. Dickens cares for each of his patients, their needs and the best treatment for them. This is definitely a five star professional office.
Great doctors but be prepared for very long waits. (Updated after 3 years…. Staff efficiency has steadily improved, both in person and over the phone. Increasing from three to five stars.)
I really should have checked the reviews before I agreed to be referred to Raleigh Ophthalmology. Not only did I wait 45 minutes past my appointment time, the doc actually only took up about 5 minutes of the visit. They explain absolutely …
Dr. Adam preformed cataract surgery on both eyes. Before she even did the surgery I was very clear that I had never even been told I had cataracts developing from the referring eye doctor. I also told her that the actual problem I was …
As a son of an eye surgeon, I never forget what my dad said to me, “among the greatest choices you will make in life, always choose very carefully when choosing your doctor”. Having only one good eye, I was very careful when the time came …
Staff was very friendly and on time. I was treated with respect. Taken to be seen by the Dr. on time.
Dr. Dickens and his staff are first class in every way! Every contact from check in to the procedure was accommodating and professional. They adhere to very strict Covid safety standards at every touch point.
Great Doctor. Nice to find an eye expert at last. His assistant was also very knowledgeable.
All staff was courteous, professional and patient. I never felt that any question was insignificant. Procedures were explained it detail and explained again when I had questions. Nothing was rushed and I felt valued as a patient.
This was my son’s first visit to this office and our experience was great. Everyone was nice and accommodating. Dr. Jordan and his staff made my son feel comfortable and took the time to explain everything.
Dr Dickens is an experienced cataract surgeon who gets GREAT results! I was 20/20 in the operated eye at ONE WEEK post-op!!!
I find that the staff is always very professional while still maintaining openness to the patient’s questions or concerns. The doctors are very thorough in their examinations and provide meaningful advice on dealing with issues that you …
Busy practice so there will be a long waiting time to be seen during your appointment but Dr. Labor is a great doctor and I’m sure the other doctors are too since it’s crazy to get in there. The front desk needs to manager better the …
Horrible staff. To start they don’t like to answer phone calls. Then today on my visit the receptionist told me I would have to pay a $150 for my visit when I know for a fact I don’t have a deductable & my insurance provider told me before …
My wife scheduled an appointment with this office after being assured that her vision insurance was accepted there. After the appointment she received a bill, which we ignored as insurance had not been filed. About a month later we learned …
The physicians at this North Ralrigh practice care more about lining their own pockets than they do about caring for patients with multiple chronic illnesses.
Highly recommend this practice. Well run/ fabulous staff. Love Dr Dickens. Excellent surgeon who did both my moms cataracts. Her vision is better than mine!
This place needs a serious and professional business manager bad, I work for a company where we pick and drop of patients and never ever are they ready on time with this place. I have been here many times and I always wait an hour or more. …
I was received well as a new patient. Everyone was pleasant and seemed to be very knowledgeable with each test received.
I have had 2 surgeries with Dr Riske. He is a knowledgeable, direct and highly skilled surgeon which is exactly what I want. The staff are efficient and helpful and everything ran smoothly during all office visits.
Dr. Gupta is great and I trust her completely. I have never been to this office and waited less than an hour. Too many people are scheduled with very little time between appointment times. There is always an office full of people who are waiting. Scheduling issues need immediate attention. Client time is valuable and not respected.
Long wait times without apology, made me reschedule for prescription for my glasses without telling me that they’d charge another $50 and without telling me that they don’t accept vision plans. When I came back, I was informed and I live an …
My husband and I had our first visit with Dr. James Constans and we were very pleased. Dr. Constans and his staff were very thorough and pleasant. We look forward to a long relationship with them.
Been sitting here in the room waiting on the doc for a good 45 minutes. They already checked my pressure and supposedly that’s all I’m here for today. It’s 5:00 pm…closing time. I really don’t think they know they have a patient waiting. More to come……
Great experience all the way around. Very friendly, professional and efficient. Minimal wait time. I just wish they offered contacts so I didn’t have to go elsewhere for them
Friendly courteous staff makes a long visit more tolerable. Thanks!
Also Dr Chung is very good about patient concerns which I really appreciate
After having an eye emergency that had the potential of being a result from a stroke, i was thankful that Raleigh Opthamology scheduled me to see Dr. Jordan after the practice I had gone to for many years took a nonchalant response to me …
Friendly, courteous and professional staff whose office demeanor alleviate any anxiety I had. Any issues with my eyes is a basis for anxiety and each staff member ease my concerns. The office is professionally maintained, all areas I was exposed to were clean and disinfected. I highly recommend Dr. Laber at Raleigh Ophthalmology.
I have total confidence in Dr. Alan Dickens & Dr, Lindsay Adam and the entire staff in Raleigh Opthalmology. They are genuinely caring and competent physicians & staff!!!! During the COVID stress, I have felt very safe while at RO. I’m so grateful that I have been able to be seen throughout this unusual time. Thank you!!!
Having cataract surgery in couple of days. Dr Adams was very patient in answering all my questions. Her surgery coordinator Melodie Gonzalez was extremely helpful and accommodating. Would not hesitate to recommend Raleigh Ophthalmology.
This is a 5+ STAR practice. The doctors and staff are really great. I’ve seen three different doctors at Raleigh Opthamology over the years and have NEVER been anything but extremely grateful for their kindness, expertise and dedication to …
This is my second appointment for my son (4 yrs old) and our wait time is always very long. By the time we get called back, his attention span is shot and I’m not sure how they can get an accurate vision assessment. We arrived 10 minutes …
Dr. Laber is excellent. Professional and very informative. Cares about his patients. Takes time to explain any concerns. I have had two cornea transplants, both very successful.
Very bad service. Dr Gordon sent me here for referral. They cancelled my appt back in April. No one called or emailed to reschedule. No contact. I reached out to them and their office kept me on hold for extended times over 10minutes and it …
Dr is awesome, staff needs some communication training!!! Update-10/27 from recent visit. Front desk staff did not follow up with me about an issue with my referral before, during or after the visit, so I am likely going to be out of pocket some $$$. Dr. Adams continues to be awesome smart and helpful.
Comfort and confidence throughout the process is what you can expect. Both of Dr. Dickens and his staff. I have worn glasses for over 20 years and disliked it very much. Tired of losing them, breaking them and just the overall nuisance they …
Just made my first visit for a routine annual eye exam and updated correction for my glasses. From Debra, who was just outside the office to assist with confirmation of the appointment, to a full waiting room, and on to the office …
I had some issues with my insurance, and one of the ladies at the front desk was very, very polite in handling it with me. This was really appreciated, especially since I’ve never had to do this medical and insurance stuff on my own until …
Advancements in technology, & procedures, was impressive! Professionalism, and all staff made me feel comfortable and relaxed. I would recommend this office, “IN A SKINNY MINUTE “!
They came to me highly recommended & they were right. Very friendly staff & always helpful. I would not see anyone else for cataracts except Dr. Dickens. I am so pleased with the results of both my cataract surgeries; plus, he is a warm & friendly doctor who cares.
Definitely do not recommend. They over-book and leave people waiting hours.
I have had only 2 visits so far. I was very impressed with effectiveness and thoroughness of evaluation and knowledgeable personnel. I was impressed with Dr.Dickens, his friendliness and warm caring personality. …
Very thorough exam n info. Clean n very professional staff. Very informative i was very happy i went to this doctor
Even though I waited in my car over an hour and then longer in the room, the staff was kind and friendly. I am choosing patience to wait long periods because I appreciate the professional and personable attention and I receive from Dr. …
From the time that I arrived until I completed my appointment, my experience was excellent. The staff was gracious, kind, and efficient. Dr. Laber explained in detail my options and what he felt was best for my eyes. He too was very …
From the moment we walked into the practice, the entire staff was welcoming, friendly and accommodating to our needs. Dr. Dickens took the time to get to know us as he was performing his examination. Even on the way out, each staff member that we encountered, had a smile and a pleasant greeting.
Dr. Gupta performed cataract surgery on me.
My vision went from “legally blind” (worse than 20/400) and strong contact lenses / glasses to 20/15 vision (i.e. better than ‘normal’) unaided. …
Three strikes, and I am looking for a new eye place. Have been coming here about once a year for last 3 years after my primary doctor referred me to them. My experience was not good. 3 specific things. …
I booked an appointment a month and a half out due to availability, which is understandable. I showed up for my appointment 25 minutes early, but did not get to the counter until my appointment time. It was then that I was told for the …
It took me over a week to get a hold of this office from being referred by my son’s peditrician. You press button to schedule appointment and elevator music for over 10 minutes. After a week when finally got hold of someone they said that’s …
My appointment happens on time and the doctor and staff efficiently provide the procedures needed to complete my visit.
I was both offended and disgusted by my experience at Raleigh Ophthalmology this morning. One of the staff at the reception desk had her mask around her chin when I walked in. Her nose was red. As I approached the front desk, this woman …
Dr Patel and her staff were so great when I had an eye related emergency and was in an unfamiliar town. They worked to get me in on short notice and I will appreciate that forever!
I was pleased with the courtesy and professionalism of Dr. Patel and staff, and I would not hesitate to recommend this practice.
Every person I encountered (and, of course, there are many with a visit like this) was friendly, efficient and professional. They each handled their slice of the process with pride, something not seen often enough in public-facing businesses! My appointment was with Dr. Jordan.
Always a good experience. Very friendly staff. Most important to me, my appointment was on schedule and the Doctor was very experienced and highly qualified. AAV
Everyone was nice and friendly. I never had to wait long. Dr. Riske has a good personality.
I had a great experience. Office staff was excellent and Dr Dickens did a great job on my cataract surgery. Highly recommend.
Appointments are met promptly, I always feel like I am in expert hands and would not ask for any better. My surgery was explained thoroughly, support afterward was terrific.
I had my surgical experience (Cataract Surgery in both eyes) with Dr. Bobbie Gupta. I am absolutely totally satisfied with the experience in almost every way. Dr. Gupta is awesome, has a fantastic “bedside manner”, and incredible surgical …
Nothing but timely, courteous, professional vision care with Dr Bowman. Highly recommended. My only issue is an awkward appointment scheduling system. Needs improvement. I had to learn to ask for a copy of my prescription and it was immediately granted.
Top notch support staff on each visit. Dr Chong, in particular rocks! He is welcoming and explains eye health, recommendations, and if any, necessary treatments in detailed, easy to understand terms, without condescension. I felt confident and at ease having the recommended laser eye procedure performed by Dr Chong.
Called a few times to get information on a patient for a meeting and was told I would be here soon. Called today after waiting 9 days and spoke with Nancy Schultz, she was amazing, she faxed it right over to me. Thank you Nancy, YOU ROCK!!!!!
When we originally booked our appointment for November 30th, the front office did not inform us that they did not accept EyeMed. When we arrived at the office on November 30th, 2021 we gave the front desk our insurance information and they …
The doctor we saw was absolutely great with our kiddo, who is notoriously scared of doctors offices; the doc put him completely at ease and made him very comfortable. Just to correct the published information, masks are not being required and not worn by many of the patients here.
The staff has been professional and courteous. The doctor is informative and confident and good at putting you at ease. So far have nothing bad to say about the whole experience. 2 days after surgery and the eye is working wonderfully
This is the best office I’ve visited in years. They’re very thorough professional and very pleasant. I would HIGHLY recommend them!!
Very nice Staff. Courteous and professional people here. They treat people like people. In and out time was perfect. The entire Staff is very knowledgeable. I look forward to my next appointment.
The medical professionals at this office always make me feel cared for and respectfully treated, from the moment I walk in to the moment I leave. I am thankful for Dr. Riske and his team, they are thorough, highly skilled, and professional.
Dr. Patel provided me excellent care of my eyes. She did a thorough exam. The staff I saw was excellent as well. I highly recommend Dr. Patel to everyone. I look forward to many years together as doctor and patient. God bless Dr. Patel and …
I’ve treated at Raleigh Ophthalmology for about 10 years and have seen several doctors there. All the doctors and staff have been outstanding, and I have and continue to recommend them to colleagues, friends, and family members.