Diagnostic services, Cardinal Points Imaging - Brier Creek
Cardinal Points Imaging Center in Raleigh, NC has proudly offered premiere expertise in medical imaging to our communities since 2001. Our team … See more
As a patient, you should know what you are getting into, and with this provider, the operative word is “BEWARE.” Hopefully, you are reading this before your appointment, and this review helps you make an informed decision about your imaging …
First time at this location, have used the carry facility before, but these are as good and exceptional employees as the cary. I hope never have to use them again but, if i have, it’ll be a pleasure.
This was my first time here at this location for services..The staff is so friendly and efficient. I will definitely recommend Cardinal Points Imaging to my family and friends.
I’ve had two experiences here and was impressed with the high quality care given to me by the staff. Five stars for communication, efficiency and thoroughness. I felt very comfortable here
I had a bone density scan today at this location. The technician, Nick, was friendly, upbeat, professional, knowledgeable and courteous. I own a service business and I will tell you that Nick is the kind of employee I would love to have!
Received a Bill in the mail from a collection agency regarding cardinal points imaging. I had never even heard of them. After disrupting the validity it was told to me this was Raleigh radiology. This was from an imaging back in may! Terrible communication
I have had nothing but great experiences at this location for mammograms. The staff has always been friendly and apologetic if there was a delay. Making and rescheduling appointments is a breeze as well
Went here back in March for some X-rays. I asked before and after my visit if I owed anything and was told no. Today, after nearly 6 months and having heard nothing from them, I got a bill from a collection agency! I’ll be sure to avoid all Raleigh Radiology locations in the future.
Got automated call saying to make appointment. Went through phone tree, on hold 21 min, was disconnected. Called back, on hold 22 min before connected to clerk. So took more than 45 minutes just to make appt. Same last yr. This practice doesn’t value me. I will ask my doc to change referral in future.
LOVE this place. I went there to have my ankle X-Ray. I’m a homeschooler mom, so I have my kids in tow. The employees of this office gave my children coloring books, crayons and stickers. They watched my children for just a few moments …
I went to another radiology clinic for my previous mammogram and had such a bad experience that I swore I’d never have another one. But the folks at Raleigh Radiology listened to my fears and treated me wonderfully. These are good, caring …
If I could give them 0 stars, I would. Unfortunately, I am forced to give them a 1 star rating. I have bad experience today regarding bill. I called to billing department toay because they send my bill to collection centre. They charged me …
Really friendly staff and great service but wish their website would say that X-rays don’t start until 8:30am. Waited 45+ minutes after trying to arrive early
The staff had no knowledge of how to work with my insurance. Fibally sent me to the collection!!!! Collection was able to collect money from my insurance and charged me a copay. After two months I received new statement for a new copay. …
Well – got an email that my appointment was Saturday at 8:15. Showed up and the place was closed. I loved Raleigh Radiology – think I will just go back to them. Too bad because you are only 10 minutes from my home.
It has been 7 months since my visit and I am now being hunted by collections. After my appointment, I never received a bill so I called on 2 occasions and both times was told insurance covered all cost. I had to change my number after they …
I’m a 2-time cancer survivor and have had countless CT scans, x-rays, etc. I’ve seen the good and the bad when it comes to radiology. The service from this place was fantastic. The receptionist was very nice, the technician was fantastic, …
Took my father for an MRI. From the start, the receptionist sees that my father is struggling while walking and decides to ask for his information before we get a chance to walk through the door. So I assist my dad to a seat while she …
So glad I stopped postponing and came here! I had been putting off my mammo because of the pandemic, and finally went to Cardinal Points today for both a mammo and a DEXA (bone density test). …
I can’t say enough about Cardinal Points Imaging of the Carolinas!! I have been going here for many years for my 3D exams. All the staff is wonderful, so kind and you never have to wait long to be seen. …
Great experience here every single time for my mammograms. They are professional, punctual, polite, kind, and VERY GOOD at what they do. I am grateful!
I went in for an MRI on December 23, and was told that my cost was much higher than I expected because of an unmet deductible. I would’ve left and rescheduled for after Jan 1 but the receptionist told me not to worry about it, I wouldn’t be …
The staff inside the building are nice. I bet money they mess up your billing though. I had one issue after another because they just couldn’t get my bill correct. I would go elsewhere.
I was scheduled to come here for an ultrasound for a concern about my right breast. The doctor was not scheduled to come in to work until an hour after my appointment. Therefore when my ultrasound showed scary results I had to wait until …
Too bad zero stars isn’t an option so I was stuck giving them 1 star. Their billing and front desk are terrible. When I scheduled my appointment, I specifically asked if they were in network for my Blue Cross plan. The woman said yes. This …
So after spotting something from routine imaging, I had imaging with contrast at this location with a terrifying report. After weeks of worry, expense, and poking an prodding, a biopsy was negative. The oncologist showed me that the images …
The team at this location was incredibly helpful and super empathetic with my needs and financial circumstances. The ladies at the front desk were super kind, as well as helpful they took pride in there work and had the utmost integrity …
Absolutely perfect patient care!!! Highly recommend this facility for radiology. Becky at front desk was very nice, professional and welcoming. Also my radiologist tech Raqiya was very knowledgeable, friendly and professional.
The staff were so friendly here and I only waited a few minutes to be brought in for my X-rays. Jessica took all the X-rays of my back and was so nice and the appointment was over before I knew it.
After reading the reviews, I thought they solved their payment issues, so I went there. But no, they didn’t. I already paid before the appointment started and I’m still getting emails about an unpaid balance. How on earth did you guys not …
Having used Cardinal Points imaging for past 10 years for an annual preventative mamo gram checkup, this year we received a shock. We received a bill from a 3rd party saying we owed $6127.08 . having called CPI we were informed they no …
I wanted to give the Brier Creek Cardinal Points Imaging team a 👍for the care I received today getting a bone density scan. The technologist, Ginger, was especially wonderful! I was very impressed with the level of customer service and would highly recommend Cardinal Points Imaging to friends and family. …
Been to the Brier Creek location twice. Both times I’ve had an excellent experience. But, yesterday definitely was the best! From the front desk to the exam, everything! I felt cared for and very calm through my brain MRI. Thank you all!!
Pros: Parking was easy. I was in and out quickly. The MRI machine was state of the art and the noise was minimal. (I have been in some dinosaur MRI machines that sound like you are taking off to the moon!) And the facility is clean. …
I went to my appointment 15 minutes early. There was no point in that. I was in and out of the place in less time than it takes to fill out a medical form. The technology is remarkable and remarkably fast. The office was clean and the staff was friendly. Would recommend.
As a patient, you should know what you are getting into, and with this provider, the operative word is “BEWARE.” Hopefully, you are reading this before your appointment, and this review helps you make an informed decision about your imaging …
Employees are wonderful and caring!
Great
Getting to talk to someone from billing is very hard.
Love coming to this location. They are ale friendly, quick and care about your comfort!!
First time at this location, have used the carry facility before, but these are as good and exceptional employees as the cary. I hope never have to use them again but, if i have, it’ll be a pleasure.
Only $150 for me to get an ultrasound. Great value and friendly staff.
They are understanding, compassionate and through. The tech was able to answer all of my questions and was very nice.
This was my first time here at this location for services..The staff is so friendly and efficient. I will definitely recommend Cardinal Points Imaging to my family and friends.
I received good service and the ultrasound technician was very pleasant.
I’ve had two experiences here and was impressed with the high quality care given to me by the staff. Five stars for communication, efficiency and thoroughness. I felt very comfortable here
Everyone is so nice and professional. Ms. Janae (Check in ) and Miss Nicole was so patient, helpful and very friendly. Absolutely amazing !!
The scheduling and check-in processes were efficient, the front desk staff were friendly, and Angela was a kind and gentle technologist.
The staff here are exceptional. First-class treatment is what you can expect. I truly recommend this location for all your imaging needs.
The techs are very nice and gentle
Especially Susan and Kim. Dr Litton is especially caring and compassionate
I had a bone density scan today at this location. The technician, Nick, was friendly, upbeat, professional, knowledgeable and courteous. I own a service business and I will tell you that Nick is the kind of employee I would love to have!
Received a Bill in the mail from a collection agency regarding cardinal points imaging. I had never even heard of them. After disrupting the validity it was told to me this was Raleigh radiology. This was from an imaging back in may! Terrible communication
I have had nothing but great experiences at this location for mammograms. The staff has always been friendly and apologetic if there was a delay. Making and rescheduling appointments is a breeze as well
Went here back in March for some X-rays. I asked before and after my visit if I owed anything and was told no. Today, after nearly 6 months and having heard nothing from them, I got a bill from a collection agency! I’ll be sure to avoid all Raleigh Radiology locations in the future.
Got automated call saying to make appointment. Went through phone tree, on hold 21 min, was disconnected. Called back, on hold 22 min before connected to clerk. So took more than 45 minutes just to make appt. Same last yr. This practice doesn’t value me. I will ask my doc to change referral in future.
LOVE this place. I went there to have my ankle X-Ray. I’m a homeschooler mom, so I have my kids in tow. The employees of this office gave my children coloring books, crayons and stickers. They watched my children for just a few moments …
I went to another radiology clinic for my previous mammogram and had such a bad experience that I swore I’d never have another one. But the folks at Raleigh Radiology listened to my fears and treated me wonderfully. These are good, caring …
If I could give them 0 stars, I would. Unfortunately, I am forced to give them a 1 star rating. I have bad experience today regarding bill. I called to billing department toay because they send my bill to collection centre. They charged me …
Really friendly staff and great service but wish their website would say that X-rays don’t start until 8:30am. Waited 45+ minutes after trying to arrive early
The staff had no knowledge of how to work with my insurance. Fibally sent me to the collection!!!! Collection was able to collect money from my insurance and charged me a copay. After two months I received new statement for a new copay. …
Well – got an email that my appointment was Saturday at 8:15. Showed up and the place was closed. I loved Raleigh Radiology – think I will just go back to them. Too bad because you are only 10 minutes from my home.
It has been 7 months since my visit and I am now being hunted by collections. After my appointment, I never received a bill so I called on 2 occasions and both times was told insurance covered all cost. I had to change my number after they …
I’m a 2-time cancer survivor and have had countless CT scans, x-rays, etc. I’ve seen the good and the bad when it comes to radiology. The service from this place was fantastic. The receptionist was very nice, the technician was fantastic, …
Took my father for an MRI. From the start, the receptionist sees that my father is struggling while walking and decides to ask for his information before we get a chance to walk through the door. So I assist my dad to a seat while she …
So glad I stopped postponing and came here! I had been putting off my mammo because of the pandemic, and finally went to Cardinal Points today for both a mammo and a DEXA (bone density test). …
I can’t say enough about Cardinal Points Imaging of the Carolinas!! I have been going here for many years for my 3D exams. All the staff is wonderful, so kind and you never have to wait long to be seen. …
Great experience here every single time for my mammograms. They are professional, punctual, polite, kind, and VERY GOOD at what they do. I am grateful!
I went in for an MRI on December 23, and was told that my cost was much higher than I expected because of an unmet deductible. I would’ve left and rescheduled for after Jan 1 but the receptionist told me not to worry about it, I wouldn’t be …
The staff inside the building are nice. I bet money they mess up your billing though. I had one issue after another because they just couldn’t get my bill correct. I would go elsewhere.
I was scheduled to come here for an ultrasound for a concern about my right breast. The doctor was not scheduled to come in to work until an hour after my appointment. Therefore when my ultrasound showed scary results I had to wait until …
My test results were sent to the WRONG DOCTOR than what I put on my forms, 2 years in a row. Poor record keeping. Not going here anymore!
Too bad zero stars isn’t an option so I was stuck giving them 1 star. Their billing and front desk are terrible. When I scheduled my appointment, I specifically asked if they were in network for my Blue Cross plan. The woman said yes. This …
So after spotting something from routine imaging, I had imaging with contrast at this location with a terrifying report. After weeks of worry, expense, and poking an prodding, a biopsy was negative. The oncologist showed me that the images …
The team at this location was incredibly helpful and super empathetic with my needs and financial circumstances. The ladies at the front desk were super kind, as well as helpful they took pride in there work and had the utmost integrity …
Absolutely perfect patient care!!! Highly recommend this facility for radiology. Becky at front desk was very nice, professional and welcoming. Also my radiologist tech Raqiya was very knowledgeable, friendly and professional.
The staff were so friendly here and I only waited a few minutes to be brought in for my X-rays. Jessica took all the X-rays of my back and was so nice and the appointment was over before I knew it.
After reading the reviews, I thought they solved their payment issues, so I went there. But no, they didn’t. I already paid before the appointment started and I’m still getting emails about an unpaid balance. How on earth did you guys not …
Having used Cardinal Points imaging for past 10 years for an annual preventative mamo gram checkup, this year we received a shock. We received a bill from a 3rd party saying we owed $6127.08 . having called CPI we were informed they no …
I wanted to give the Brier Creek Cardinal Points Imaging team a 👍for the care I received today getting a bone density scan. The technologist, Ginger, was especially wonderful! I was very impressed with the level of customer service and would highly recommend Cardinal Points Imaging to friends and family. …
Been to the Brier Creek location twice. Both times I’ve had an excellent experience. But, yesterday definitely was the best! From the front desk to the exam, everything! I felt cared for and very calm through my brain MRI. Thank you all!!
Pros: Parking was easy. I was in and out quickly. The MRI machine was state of the art and the noise was minimal. (I have been in some dinosaur MRI machines that sound like you are taking off to the moon!) And the facility is clean. …
I went to my appointment 15 minutes early. There was no point in that. I was in and out of the place in less time than it takes to fill out a medical form. The technology is remarkable and remarkably fast. The office was clean and the staff was friendly. Would recommend.