Raleigh Radiology (NC)

Raleigh Radiology

Raleigh Radiology is a full-service, digital outpatient radiology center and one of the oldest, most respected radiology practices. Serving the Triangle area for over 70 years, our team of radiologists in Knightdale provides expertise and knowledge in subspecialty imaging such as abdominal, breast, cardiac, musculoskeletal, interventional & vascular, musculoskeletal, neurointerventional & neuroradiology, nuclear medicine, and pediatric imaging. Services include 3D mammography, DEXA Bone Density, MRI, CT Scans, Ultrasound, Fluoroscopy – Joint Injections and Aspirations, and Vein Center.

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Raleigh Radiology (NC) Reviews ( 109 )

  1. I had several imaging appts that needed to be made and they accommodated ALL of them, same day, one right after the next. It was great! Everyone is so nice and super friendly, from the front desk right down to the techs. This was a wonderful experience and I would recommend this location to friends and family.

  2. I wish I could refer them because at one point I really liked them but I have been left on my own to get help with an extremely invasive surgery I should never had needed to fix the mistake made after a missed diagnosis and inappropriate procedure by this practice.

  3. One woman went above and beyond to coordinate insurance benefits after I had a provider change between scheduling and my MRI. I was frustrated, and ultimately it wasn’t her responsibility to fix (was my doctor’s), but she took care of it anyway.

  4. They said they were offering free mammograms if you did not have insurance. Wife called and scheduled an appointment. Drove an hour to the appointment and was told that it would be $150. SCAM!!!!!!!

  5. First I want to thank Dr. Laura Thomas Erin and Sara for being so kind and extremely helpful to me through my procedure that I had and their professionalism was nothing less than outstanding I would recommend this office to everyone that …

  6. The facility has a very spacious waiting area with free coffee. All of the staff were very attentive, polite and appeared to like what they were doing. I would recommend this facility to all.

  7. The Team at Raleigh Radiology is top notch! The service, attention to detail and knowledge is unsurpassed. Big thank you to Drs. Satish Mathan & Jeff Browne. Raleigh Radiology puts the “care into Healthcare”!

  8. This place is excellent! I will return! My only request is please do not list the Cedarhurst location as a branch of Raleigh Radiology. I have heard that Cedarhurst is in reality owned by a different company, and it shows. I visited …

  9. YOU WILL WAIT FOREVER. Arrived at 8:12 a.m. for an 8:30 appt. Waited. Got called into billing at 8:48 to verify my insurance. Then was sent back to waiting room. Called into another waiting room closer to exam room at 8:56. More waiting. WAS NOT SEEN UNTIL 9:06. Ugh.

  10. I wanted to check my bill (I only had my insurance bill, not one from Raleigh Radiology) so I called to inquire. The answerbot system took me into a loop that threw me out – twice. Finally, I reached the option for an operator for them, …

  11. They saw to it that I was comfortable as I could be. Im on oxygen. And I have sleep apnea. I was so relaxed I fell asleep several times. They had to wake me up twice b/c my oxygen level dropped to 86 twice. My point is they watch me carefully and kept me safe. THANK YOU FOR YOUR KINDNESS

  12. I was getting my first MRI and was nervous. The feedback on here had me scared.
    However much to my surprise everyone was nice, with smiles from the moment I walked in to the moment I left. Front desk personnel, finance personnel and technicians.

  13. I will do my best to not have Raleigh Radiology preform any services for me. I had a bad experience with one of their providers. He needs to go to classes on how to appropriately interact with patients.

  14. Rude staff, MRI tech insisted on pushing me down completely ignoring my bad back and the fact I was trying to slowly lay down. Finally had to tell her to stop touching me so I could lay back. Then, she played the most god awful music in the …

  15. This is a terrible place to receive care. The screening mammogram I got was rushed and incomplete. The radiologist required more pictures. When I returned to complete the poorly performed screening mammogram, I was ignored for over half an …

  16. I am very pleased to recommend this practice for any radiological testing needs you may have. The staff were professional, courteous, and efficient providing the services my primary physician had ordered.

  17. The imaging staff I came in contact with (3 separate people) were all so kind. This was my first experience with anything like this and I was extremely nervous (basically having a panic attack) the entire time, but all of the people I came …

  18. I called Raleigh radiology this morning and they were able to get me in today. Everyone I interacted with today was amazingly warm and friendly. The dr made a special point to talk to me and assure me everything was ok. Will definitely use them again!!

  19. I am a breast cancer survivor. I went in for a 3D mammogram, which the mammogram tech, I felt did a great job. My oncologist had ordered a mammogram and ultrasound on both breast. I was sent back to the waiting room, and when I was called …

  20. My doctor sent me in with a referral for a mammogram. The price was supposed to be $99 for the month of February as stated on my referral. Upon arrival, They refused the referral price. Tried to charge $180 then said $150. Extremely poor service. I would not recommend anyone to use this facility.

  21. I also received the same letters from the FDA and Raleigh Radiology about their failed inspection. I had to drive 40 minutes to Cary for a redo, and then the wait was one hour. At least the tech was good and careful. Obviously, this is …

  22. Absolutely disgusted at the greed of this place. They never sent me any notifications that I had a balance and have now set a derogatory mark on my credit for…$20!!!! I am in shock that a company would ruin someone’s credit over $20. I will NEVER return to Raleigh Radiology Associates. Absolute incompetence and greed.

  23. Raleigh Radiology has helped me through a difficult time with a lower back problem that I have been dealing with for some time. Having moved here from NY a couple of years ago, without any local physicians, the Radiologists and office …

  24. I’m thinking of calling my attorney on this place as I’m sure HIPPA is being violated right off the bat at reception. They truly run you through there like a factory and the imaging services are sun standard. Horrible conditions in a filthy …

  25. DO NOT COME HERE – unless you enjoy the stress of horrible and questionably legal billing practices. They screw up billing, don’t return calls, threaten collections (when the issue is THEIR FAULT). I paid them in full as of December 2018. I …

  26. This is my 4th times there and have been waited for almost 1 hour and 50 mins to get my ultrasound done. I didn’t like this place since I went there for the second time, but this is the only place that close to my house. I told them I have …

  27. Great experience! Pam the radiology tech made it a great first experience. She was detailed in explaining the procedure and made an anxious filled first timer feel comfortable.

  28. Woooowww. Jenn, Sara, and Dr Shekleton(Dr Pepper) did a great job today. They were so quick and made me feel right at home. They were so friendly, I forgot why I was there. I appreciate the Avengers. Good job.

  29. This has to be one of the most poorly ran offices I have ever been to. I came in to make a appointment with the doctor’s order in hand. Waited 20 mins just to make the appointment. Note: even with a line behind me, the receptionist laughed …

  30. We received a letter from Raleigh Radiology that was mandated by the FDA because the Blue Ridge facility’s mammography has failed to meet clinical image quality standards during a 2-year audit period from 11/7/2017 til 11/6/2019. They are …

  31. Friendly smiling faces as you enter…little/no wait…..set your mind at ease in a very personal caring way for the process as a patient – very knowledgable – It took less time than I thought – My doctor said this was a most thorough …

  32. Pretty miffed today when I showed up for a repeat of routine mammogram due to blurry images. Showed up 10 minutes before appt. Waited in line for 10 minutes, checked in, waited 10 more minutes to go re-sign paperwork, back to waiting room …

  33. Thank you to all at Raleigh Radiology Blue Ridge office for your professional and caring attitude. The updated decor is great and flow into testing area was perfect. All technologists were kind and knowledgeable. Everyone at Blue Ridge was so nice and understanding…thanks for your kindness today.

  34. Missed diagnosis required me to have a kidney transplant and removal of ovarian veins they damaged. They refused to accept ANY responsibility even after 7 other doctors diagnosed after using their images. When asked to accept responsibility …

  35. The staff is here is cold and unwelcoming. As soon as I arrived, I could tell that and I only interacted with ONE person (out of six), who didn’t make it seem like they didn’t want me there. I don’t want to be here, either. They do nothing …

  36. The technicians as well as the office staff were nice and efficient. However, the billing department submitted the claim under the wrong ID, which triggered a denial by the insurance company and I received a bill from Raleigh Radiology, …

  37. They will repeatedly remind you of your appointment but when you get there 15 minutes early and still end up waiting for 45 minutes there is something wrong with their lack of respect for the client. And this was for an 8:45am appointment! …

  38. DO NOT COME HERE – unless you enjoy paying full price. There’s not a single solitary person here who handles the billing correctly. They couldn’t be bothered to ask for my son’s insurance card, and I assumed it was because they received the …

  39. People were nice enough. But this facility is a perfect example related to why we are all over paying for healthcare. Dr ordered MRI with contrast, if needed. I specifically asked about this when making my appointment and they explained the …

  40. The place is nice and clean, easy to find. The reason for such a low rating is the young woman at the front desk just acts bothered when you ask her a question. You speak to her and she’ll look annoyed when requesting information.

  41. All that I can say about the treatment I received at Raleigh Radiology Blue Ridge is they were AWESOME. I was so surprised to see some negative reviews because my experience could not have been any better. …

  42. So you arrive at the location people are walking in the building without mask on. Then they are going into offices to have test done without mask on. The lobby is filled with people people are sitting in chairs that are not 6 feet apart …

  43. The staff, technicians and doctors are so compassionate and kind hearted, and they are THOROUGH in their exams! I appreciate the service I received today from Kim, Sandy and Dr. Tabor! A very special thanks to Ashley for making me feel like …

  44. On July 6, 2020 I went for two appointments here at Raleigh Radiology and the staff was impeccable. I am so glad to see the wonderful changes they have made due to their setback on last year. Things are improving hopefully by leaps and …

  45. You would expect medical staff to be sympathetic with patients, after all, whoever needs and MRI is probably in a lot of pain and/or really ansious due to what they are going thru. I wanted to accompany a relative during the MRI exam at …

  46. Epic experience!! I was scheduled for an MRI at 10:00 and when I arrived I was greeted by a very friendly staff member and was checked in promptly. She verified my procedure and asked me if I had any questions. The sincerity yet …

  47. My experience with Raleigh Radiology on Blue Ridge Road was excellent. Ryan was very pleasant and fast at check-in. Takita greeted me with a smile and cheerful greeting during registration. Sarah was very thorough and took the time to …

  48. EVERYTHING was wonderful!! My doctor’s office told me I needed to pick up the contrast to drink for my CT the day before my procedure. So I showed up Thursday morning to pick up the contrast for my CT scan on Friday. Everyone one was super …

  49. I have enjoyed the professional and knowledgeable radiologists that Raleigh Radiology provides but I give them one star because of their EXTREMELY dishonest and incompetent billing practices. …

  50. Horrible experience! Would give zero stars if I could. WARNING. IT IS IMPORTANT TO MAKE SURE YOU ASK FOR A COPY OF YOUR RESULTS OR YOU WILL NEVER KNOW IF THERE IS AN ERROR! I have been going to RR for over 15 years for various scans and …

  51. Appointment was right on time, no waits. Noticed the staff was very corteous with all patients. Jenny’s service was superb! She was warm, caring, detail oriented and very professional. She even coordinated for a courtesy service, being this my first time at their facilities. Highly recommend this place!

  52. New to town so 1st mammogram at this facility. Good experience day of mammogram but then not so great. Over two weeks to get results and then only because I took initiative w/ my physician. Never in 30+ years of mg have my results taken this long. And don’t bother trying to call. Impossible to connect w/ a human being.

  53. I was scheduled for a 630 am MRI on a Saturday, and I showed up to find nobody in the office. No one would answer the phones or anything. I went home and came back an hour later after calling multiple times to see if anyone was there to …

  54. Took the wrong insurance, billed me $276 for a breast ultrasound. Been on the phone waiting for a human vs a robot to actually handle the mistake they made initially. …

  55. I was extremely anxious to get an MRI this past Monday. I had already tried at Duke and their MRI machine did not work for me. I went to Raleigh Rad due to the MRI machine they have. I also didn’t want sedatives or anesthesia of any kind. …

  56. I Had a 7am appointment, was able to get in the same week, waited no more then 10 minutes despite others waiting as well. The blonde haired lady who works registration/check in was amazing. Would definitely go back, this note was in 1 of the bathrooms and it almost brought me to tears!

  57. This was my first time coming to Raleigh Radiology being that I’m new to the state. Fran was the first person to register me and she had an absolute wonderful personality!! Then Jenny assisted me with the visit and she was so personable. …

  58. Dr. Harris and his staff were very friendly. Dr. Harris took the time to explain what was going on with my body and what he would do. Was seen very quickly. No wait. I think Dr. Harris is wonderful. He did a great job with my procedure and has a great bedside manner. I would definitely recommend him and this facility to others.

  59. Incompetent!!!! My wife had a consultation for a UFE. They didn’t have her records. She verified that they had her records before the appointment. She waited an hour and a half before being asked to reschedule.

  60. The team at Raleigh Radiology are great. They performed the exam quickly and took care of me when some payment wires were crossed on the insurance side. Thank you Fran for your help! You’re amazing.

  61. I had a procedure done at this facility through a referral from my PCP. The suite inside the building was easy to find. The receptionists were all friendly. There was hardly a wait time to begin my procedure from when I checked in at the …

  62. This location is totally incompetent. I scheduled a mammogram for January in December (at least a month prior). When I got to my appointment, they had me wait over an hour while woman after woman went ahead of me. I finally found someone to …

  63. I had 1 test through my doctor & got my bill from Raleigh Radiology. Went to the online payment portal & my account number was rejected. Called to pay by phone & my account number was also rejected. I was put on hold multiple times for long …

  64. I personally had to visit the suite across from the main suite (100) as that’s where the MRI machine was. My visit was alright… except the doormat bites. I’m not sure if this woman is an RN or just some middle aged bagged out registration …

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