Rancho California Water District is a local, independent special district.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 5PM |
| Tuesday | 7:30AM to 5PM |
| Wednesday | 7:30AM to 5PM |
| Thursday | 7:30AM to 5PM |
| Friday | 8:30AM to 5PM |
42135 Winchester Rd, Temecula, CA 92590
(Translated by Google) I am very upset because I have received three payment invoices with different amounts and the three with the same payment date, of which they want me to pay the one with the highest amount, which was the one that …
Very helpful and friendly
Worst customer service. Unecessary charges to your bill, lady in the front was absolutely rude and now I’m going to take this to court.
I’m really fortunate to have this office near me. The people are always great, and the place is clean. Thanks for having a place that is beautiful.
Never had customer service from a utility this bad in my life. Awful people.
Called to obtain the fax number. Cannot escape the useless phone menu. For that reason I have to rate customer service very low.
Absolutely terrible. They are using 7 year old pictures to determine water usage for landscaping. I tried to save money during the recession by doing minimal landscaping and they refuse to update their information even though it is outdated. I would have to sell my home to get them to update their records. Ridiculous!!
Called because our main water inlet valve was broken. They sent out Marcel and he fixed it in no time. Great work!
Due to a change in plans I had to call and have water turned back on around 630pm. I guess this was concidered after hours and they wanted $109 dollars extra to get water turned on. Outrageous and gouging.
This company is totally corrupt and should be investigated and prosecuted. They answer to no public utility board of governance and do just about anything that they want including violating all California water code laws. The people that …
Can’t find anywhere to report embassy sweets on Rancho California rd. For a week they been wasting/flooding the grass like a swamp. Sprinklers are broke.
You recently shut the water off for 2 days in order to repair the water system or whatever and now our water is murky and gross in our apartment across the street from your construction site. We have tried letting the water run for upwards of 5 minutes to no avail. What the hell did you guys do?
Rancho Water Rancho is a company that charges excessive fees to its customers and is NOT an easy company to deal with- I am
Filling a petition to the State to look in on the excessive charges that they …
Absolutely the most rude people I ever dealt with. 0 stars if I could. Although I have a meter on site and I am willing to turn on service, they will not provide me with any written proof of service but instead want to charge me 180.00 for …
The water comes out when I turn on the faucet and if I have any questions or concerns they promptly answer the phone. It would be nice if they had lower service charges for low water users. I only use $10 of water, but The service charge is about $60.
Was having trouble paying my bill online, so I called for some assistance. That easy! …
As all reviews AN ENDLESS, HORRIFYING EXPERIENCE. Probably the most poorly run, dishonest organization in California. Why do they have bullet proof glass and a man with a huge weapon in the lobby? It’s so obvious now: instead of improving …
Dylan is the Best employee Ever! He came to our house today, very professional, but kind and explain everything. He was so knowledgeable & really likes his job! I really trusted him and his advice. He took care of our problem which we had …
Extremely dishonest practices. THEY made a mistake and turned my water off (wrong address) and charged me $90 for same day turn on.
I had a long term leak that took a long time to find an available repairman out …
Our plastic water meter box kept getting ran over and broken. I put in a service request never expecting to hear anything back. Within a few days the crew was here and replaced the box with a concrete box, did a great job. Funny how getting this type of service these days is actually surprising. Very much appreciated.