Rapid Systems is Florida’s information industry leader. Collaborative communications is new to most companies. Rapid Systems has been a … See more
Read More| Saturday | 6AM to 10PM |
| Sunday | 6AM to 10PM |
| Monday | 6AM to 10PM |
| Tuesday | 6AM to 10PM |
| Wednesday | 6AM to 10PM |
| Thursday | 6AM to 10PM |
| Friday | 6AM to 10PM |
1211 N West Shore Blvd Ste 711, Tampa, FL 33607
Awesome
Need to fix your network
Beat Internet service provider in Florida
Service is continously unavailable.
Easy to find, great atmosphere.
Excellent service and very knowledgeable employees!
Great service and caring customer support.
All in all customer service techinal support is super.
Amazing company. Very knowledgable and helpful.
Excellent services with a very fast response time to any kind of issues.
WORST customer service I’ve ever had the displeasure of dealing with. Absolutely awful.
Terrible customer service. Internet is never available to me despite paying for there best plan
Just got off the phone with Chris at Rapid Systems..He resolved the issues is a professional and timely manner..I wish all my IT experiences would go this smooth.
The service is horrible. Even on a clear night .the speed is barely enough to watch TV .Even with their top of the line package
This is a great provider. My old company used them for years. Their techs would be fixing the problem before we new we had one.
Well can’t tell you about there service since I have none. Was sold product, they took my money and been waiting on install. Nobody cares, salesperson made his sale, installation dept needs attitude adjustment.
Terrible customer service. Speeds that you overpay for, they can’t deliver. Virtually zero communication within their company. Avoid Rapid Systems at all costs.
We’ve been very happy with our internet, the installation process, the service and the few times we used troubleshooting. Very dependable.
Unreliable and slow; service has become worse over the past few months. Starlink will put them out of business
Tim and Chris and the whole team at Rapid Systems are fantastic! The service is great and customer relationships are so helpful! I highly recommend Rapid Systems.
They used to be good, but in the last few months their technology has become unstable. When we are working from home our internet speed is very important to us.
Called to troubleshoot speed issues. Helpdesk was able to fix the problem. Very happy customer. I highly recommend Rapid Systems.
Called rapid systems to set up my new router on a Sunday spoke to Shawn in tech support he was extremely patient and helpful with the set up highly recommended.
stay away from this company !! Terrible service !! Their servers are constantly down disrupting your service daily . They always have an excuse and never care that they fail @ the service they try provide . Help desk ,customer service, …
I call customer service about 15 times a week and always get the “there’s any outrage in Lithia” response. I will cancel my service as soon as it is normal business hours tomorrow. I highly do not recommend this company if you live in “the Lithia area” I cannot say for any other area.
My system was good till the changes… they don’t give me consistent speed at all, I guess so I will upgrade to faster system When I do a speed test rarely am I even half the speed I pay full price for.. and no one will even talk to me …
Update – I needed an internet company with unlimited data, able to support VOIP and minimal interruptions. Rapid Systems far exceeded my expectations ! We live in a rural area in South Hillsborough County – Everyone out here who has Rapid …
For over 5 years Rapid Systems has provided rock solid Internet and support for their products in and around DeSoto County. Arcadia Computer not only uses Rapid Systems for their Internet Service we recommend it over Centurylink and …
This is the worse provider I have ever subscribed to. Internet was down for 4 days, download speed averages.3 mbps, you read right, .3 Tell me they have equipment problems, will call me back when it’s fixed. Over a month, still no call. …
I would give this company 0 stars if I could, but of course I can’t.
I have been having problems with my internet for over a month. I have made several phone calls to their customer service/technical support, all to no avail. …
I DO NOT recommend Rapid Systems to anyone! Service is deplorable and their Tech Support isn’t much better. I experience service interruptions on a weekly basis. Ridiculously expensive for the relatively small amount of bandwidth they provide.
Rapid systems is unbearable at best and as far as I am concerned should lose it’s license to operate. I suffered for 4 years with their service, knowing that I really had no other alternative living in the country in Lithia. Their signal is …
We live in rural Florida where internet services do not have the infrastructure to support companies and individuals that need more services that are offered. Met Rapid Systems a few years ago wasn’t truly happy with the customer service. I …
We are business customers and were promised 99.99% up time and 24 hour technical support. For the past year Rapid Systems has not delivered on their promises. We have attempted to work with them but unfortunately they have been unable to …
This company is horrible! I pay $99 a month for their “fastest” internet speed for my son’s residence as he is an avid gamer who streams on a daily basis in competitions, etc. They are the ONLY internet option where my son currently …
Rapid provides service to me at an enterprise level. They are always available to help and their reliability, to date, has been exceptional. I personally know of one other local commercial company who uses their service and has enjoyed the same experience. Give them a shot. I’m sure you will be a happy customer too!
Sebring Fl. …I got internet service installed yesterday. Staff was great. After they left I did a speed test and my download was 5, upload speed5. I called , left a message they called me back in less than 2 hours, and increase speed while I was on the phone. They then called the next day to follow up.
I scheduled for the service on May 1st for 29th. On 29th morning, 8:00 AM, I got text technician was on his way. Around at 4:30PM, I got a text saying that they cannot come today, I need to reschedule. A lady called and rescheduled for next …
Horrible I only have 15 Meg over 3 I’m paying $89 a month and I’m lucky if I get 6 to 8 meg on a good day I can’t even watch a football game but they have no problem taking my money every month I have had an open ticket for years they can’t …
Customer service from tech support is incredible! Shaw goes above and beyond when I had a problem in the past, then again when I upgraded my speeds for faster internet. I’m so glad customer service cares about fixing an issue. Even when I …
Their service is definitely better than satellite internet, but their speeds are not consistent. The speed I currently pay for I think I might have had for 2 days in a row then the next day the average speed was slower, then good again, …
This place is unfriendly. Their internet is slow. We pay them 99.99 a month and we’re downloading at 25. My son is at 650 and pays 49.99. Not to mention everytime it rains it goes out and after the rain I’m on the phone with tech because it dosnt come back on. If you have options on internet go with the other company not this one!