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My father was brought there after his four Wheeler accident. The absolute worse place ever. I would have rather taken the chance and had him transported to Lafayette. During his 5 night stay they didn’t bathe him once. My mom had to bathe …
I didn’t have to wait very long to be seen and the staff, nurses and doctors were all very kind and considerate. Thier number one concern and objective, was my comfort and that is very important to me. Keep up the good work and may God richly Bless all who work there.
From the moment I arrived to the day surgery area, myself and my family were treated like gold! All of the staff were very professional and personable! I have never experienced such wonderful treatment at any other facility for my many surgeries!! Thank you all!
Though I did have to wait a bit for my scheduled test, the employees were friendly and efficient. The volunteer in the waiting area was extremely kind to those needing assistance with wheelchairs or those with questions concerning the …
Visited the ER last week for a severe bout of Hyperthyroidism after a brief visit to my Primary Care Physician, at which time they urged me to go to the ER. Nurse Practitioner assigned to me was fantastic, but the Doctor only ever came in …
I wasn’t too happy with that visit. The staff was very friendly! Had nothing to do with my not rating it a 5 star. I’m claustrophobic and I had to have a mri done. 3 minutes before we were done the mri machine got hot and wouldn’t work so …
The lady who performed my test was very caring and explained everything that was being done. She made sure I was comfortable the entire time and I would definitely recommend Rapides to friends and family members for any procedures they need to have done.
I found the nursing staff to be kind and compassionate during my three week stay. The hospital is very clean. The doctors were attentive. I will be returning in 3 to 6 months for a second surgery. I would highly recommend this hospital.
Outpatient registration staff made me feel like I was a burden. Body language and tone of voice when they told me “CT DOES NOT KNOW ANYTHING ABOUT YOU COMING”. I was at Dr Buck’s office and witnessed a conversation when a call was made to …
I went for my first mammogram. The staff couldn’t have been nicer or more helpful. The nice lady that administered the mammogram made an uncomfortable situation bearable and even pleasant. I hardly had any wait time and the facility was very clean and well maintained.
Had to stay overnight after surgery, the nurses and aides were the best I have ever had. If I needed anything they came very quickly. Only issue that I had was I was in recovery for hours until a room became available but that was only because the hospital was full.
Mid-late 2019 I went to ER early morning because I had petechia all over among few other things… the er np I’m assuming .. just glanced at me… didn’t do blood labs or nothing. Wrote 2 scripts of antibiotics and said call dr in morning. I …
This visit was smooth, seamless. However, the findings came back needing additional tests and my doctors office was not given a chance to contact me first. I found out about the findings with a text message for pre registration for the next …
Tha staff were very polite and knowledgeable they act like they couldn’t do enough for us
But on the other hand the so call Caverteara was a joke very little food to …
My request for medical records was fine. When I went to pick them up at doctors office one of the girls was a little rude. I asked about a returning doctor who was my doctor before he left and I was told they did not have to inform the …
Ive had good and bad experiences. Im thankful for all the testing that they did for my child to rule out different things thank you for caring and doing your job.
Incompetence and lack of empathy here. I am just appalled at my mother’s stay here. I had to constantly seek people out rather than them coming to check in. One nurse contaminated the IV and luckily my brother was in the room to catch her. …
Just had a scarily. Experience . Never have I ever been so sick. Had to stay in emergency room. All fist night then was transferred to. Floor I was on for 5 days , the treatment I received from some of your nursing staff was amazing ! …
From the Admit Technicians to the Nurses, doctor(s), even the lady who was taking temperatures, everyone was excellent. I hope they continue the excellent services they provided me. You’re the best, Rapides Regional Hospital!
Sat in filthy hall in ER department for over 4 hrs. Finally got pain meds about 15 minutes before I was discharged. The nurse kept saying she was the only nurse.
everytime I have to go to your hospital, I am greeted with respect. I understand that I did not have an overnight stay due to no beds. due to new covid cases. I had another stent put in. all staff great. I think my favorite is Debra. she did everything to make me feel comfortable. SO THANK YOU DEBRA. Stay safe and God bless
I went in bc my chest started hurting ended up in SURGERY bc of my GB. Wonderful job RRMC, bc they really ran every test & all the machines, Lol. Thank You Rapides! Best experience ever, bc they took care of me!!! ❤️💕 …
I spent 2 days and 1 night at the hospital. Most of the first day was in the ER running tests. My experience was great, every person from the doctors, the nurses, to the supporting staff were thorough, efficient, and kind.
The staff, from the check-in clerk to the mammogram technician were very efficient & I was attended to immediately. My wait time was only about 5-8 minutes. The facility(Woman’s Hosp. & mammography dept was clean & orderly, it was nicely …
Nursing staff and CT techs were amazing. They were kind, compassionate, and seemed to take me seriously. The ER doctor, however, was a different story. He was curt, spent maybe 10 minutes total with me and sent me home from a major accident …
This hospital has a warm friendly atmosphere and clean facilities. The doctors are professional, yet they can connect with the patient on a more familiar level. I enjoy the service given and the attention to detail during assessment of the …
Ashely made my mammogram visit stress free. She was knowledgeable, gentle, and kind. She put me at ease from the moment I walked in and made sure that all the images were correct before I walked out. I highly recommend RRMC for your women’s health concerns.
Try to stay out of this hospital if possible. The longer you stay the more complications you experience. I shutter to thing what happens to patients who have no one to stay with them at night because even when we stayed with my father care …
The whole experience was great. The Rapides Employees were nice and efficient and communicated clearly what they were doing and every step of the process. The nurses were great and responsive to my needs. Facility and rooms were clean and orderly.
ER experience was horrible! My husband was in Severe pain and having difficulty breathing, staff showed no concern! They kept saying dr will be here in little while. I stopped an employee going out exit & asked her how do you get dr around …
Very dissatisfied with the services. I have never seen where patients have to sit in hallways and waiting room and be treated instead of being put in a room. Three patients in waiting room with iv poles two patients with some sort of broken …
Overall a pleasant experience for outpatient orthopedic surgery. From check in to leaving, everything went smoothly, and efficiently. I was attended to by polite and considerate staff at every phase. …
I was there for a week. The care I received from the RN’s was mostly excellent. The male RN, Micky, is the best nurse I have ever had. He goes way beyond his duties to make sure you are okay. I can’t remember the others names, but they were …
I was checked in through ER with complaints of irregular heartbeat, heaviness in my chest and shortness of breath. I was taken to a triage room immediately but waited several minutes before anyone came in to talk to me. I was then told …
It was a f.in 5 day nightmare for me! Other than 1 nurse that went above and beyond after seeing what I went through before her arrival, nobody wanted to be there and obviously did as little as possible. A different RN on a different day told me he would rather be left in a ditch than brought to their er.
Most unprofessional hospital I have ever been to. I’d give them zero star if I could. We have been here now for 6 hours. All test results have been in for over 3 and have yet to speak to anyone! Ok I get it if there are life threatening …
I went into the Emergency Room 9/15/2021 at 10am I was seen by Dr.Vidrine. With all the things I heard on the news about them being overwhelmed with Covid patients I was afraid that I would be overlooked or treated unfairly but that was so …
Hospitals are getting worse drove here behind the Ambulance to ER. Made it here got my temp checked at the door waited in line at front desk. I was informed by front desk staff once the nurse goes in and see who I came with I’ll be able to …
Wait time in the ER was short! Excellent! Then I saw the doctor and was told that my issue (neurological) wasn’t a real emergency and that she really didn’t want to take the time to order the tests that were needed. Yes, you read correctly. …
I went because I had a very sick 1 year old granddaughter. Triage was fast an dr seemed helpful. I didn’t like that they sent the rx to a drugstore I usually don’t use. I told them the drugstore I wanted but somewhere there was a breakdown …
My visit was terrible. I went in with a sever migraine which I had for 3 days. I couldn’t stand the light and had been vomiting. I waited in the waiting room for about 30 minutes which I thought was ok considering the waiting area was full. …
Ashley was so professional and compassionate. She made me feel so comfortable and at ease during the mammogram. Thank you, Ashley 💕. Please don’t hesitate to use RRMC for your needs. …
My stay at Rapides Regional Medical was amazing. The entire staff there and along with the expertise of Dr. Arun Karsan’s office, literally saved my life. God bless you all. I am forever grateful. To God be the Glory!!
I brought my youngest daughter there today. Shes two months. Ive always loved rapides and i still do however today i was greeted with you cant come in because you cant bring your other children i told them i called the er and spoke with a …
I was in great pain and never was given a stretcher or bed to lay down. I was made to go from chair to chair wheelchair and wheelchair to get mad test done. Never put in a room never had my family get to come back to help me. That Internal …
With a member of the family on life suport we was aproched 3 times in under 15 min twice by a nurse and then by 2 very rude security guards telling us we couldnt be in the place we was originaly told to be. Very poor service . And extremly unprofessional. There was 0 compassion and we was very offended
Fast courtesy service. Nurse Practitioner was very receptive to my injuries and got me right into a cat scan. Total time there around 2 hours which was pretty quick. Great service. I’ve been using Cabrini for so long but decided to go to Rapides. I think I’ll be using them from now on unless I’m lucky enough not to have to use anyone.
Everyone was very nice and professional. I got fantastic care from all the staff. Everyone was very concerned for my health and safety. Shout out to Monica, Kerri, all the techs and Cath lab nurses.
My husband was taken by helicopter to Rapides Regional from Polk. At Polk I was allowed to see and be in the room w my husband. He has a head injury and is unconscious. Once I got to Rapides, I waited for a hour. I watched the front desk do …
Emergency and ICU were wonderful! After getting in a room things changed…
I understand nurses are over whelmed at this time. His day nurse had 3 patents and was really short with him and myself. She was not organized and forgot things needing to be done. Everyone else was great.
I was not listened to by ER nurse and doctors. ER was a mess – and their restrooms were even worse. I was placed on the COVID floor – did not have COVID but was told I did, however it seemed to magically resolve within LESS than 24 hours. …
I like my Doctors there what ever I need they get it for me and if they don’t have it are can’t do what I need, they send me where ever I need to go to receive the care I need.
Wife comes in at 0900 for a day surgery and 6 hours later we are still sitting in a room waiting. Also we have not been checked on since 10 when they started her iv. I had to go get updated information from desk nurse. If this place and its staff are one of the top 3 hospitals in LA, thats saying alot of the other 2 hospitals.
Everyone was very nice and professional to me and to my family. All of my concerns were addressed and I could not ask for anything more. The hospital was very clean which is always a plus. …
When you cant afford a Health Insurance, get sick is really scare. But I heard only good things about HPLong Clinic that when my knee pain was to much I decide to visit, I can not be more content for that decision. Everyone since you walked …
I stayed in the hospital approximately six days my first three were not satisfactory. Didn’t give me prep for colonoscopy had to ask for bed change all this was on day shift. The nurse manager needs to get out the chair and feel the pulse of patients on their floor.👎🏾
K Thomas …
This is a short thank you to the staff in the ICU that let me spend more time with my mum than was allowed because I was leaving to go back to St. Louis. I had a very memorable moment with my mom that I’ll never forget because of this. THANK YOU SO MUCH!!!
I was admitted from the ER to being an inpatient several days. The staff and doctors were great. However, the billing was horrible. I paid my deductibles and copays for ER and inpatient services as soon as I was billed. I received a …
The clinic in Alexandria, off Hwy 28, in front of Walmart is amazing!! The front desk girl was so helpful and attentive. The nursing staff was understanding and very kind. The doctor was on top of all my medical needs… best clinic with the best employees ever!!!! 5 Star plus!!!
Horrible ER staff. We have been here almost 3 days waiting to get an EEG done on my 6 month daughter. No nurse has came and checked on her or anything. We have asked to see her nurse 2 times throughout the day and he/she has yet to come by and check on her. I do not recommend this hospital to anyone.
Dr Bharwani is an excellent physician, the phlebotomists is very skilled, compassionate and professional. The rest of the staff (check-in/out, MA) is INCOMPETENT.
I posted a review about a nurse wearing a “fukitol” t-shirt in the ER Wednesday night and how un professional it was. My review seems to have ben deleted by Rapides, so just re reviewing that this place is the most un professional hospital. …
From day surgery check in to surgical ICU everyone was so nice. They took good care of my dad . I felt more relaxed because of the updates I received from the staff. They saved his life.
It was not not great, entered @9:41 seen a pa, was given meds an blood work by 11 an was sat in the hall way till 3:51 when I decided to leave after not seeing anyone..
The staff was very helpful in making sure I was comfortable. Dealing with a broken ankle is hard. They helped from taking my medical boot off, to putting it back on. Giving me a pain pill to ease my pain while in there care. Even the security guard assisted the nurse & my daughter to help me back into my car.
Checking in was very efficient, I did have issues with attempting to check in online a few days before. The rad tech was very friendly and gentle. The experience was the best it could possibly be for a mammogram. Great job moving the …
Ashley was the nurse assigned to my father who had surgery on 02/24/2022. Once he went to the 7th floor, Ashley ( do not know her last name) was very helpful and compassionate in dealing with caring for my father, James Sr. Ashley worked …
Hospital was clean, staff was pleasant, recovery nurse was excellent . Couple of situations did arise. I had to wait forever for a room after surgery , but like I said recovery took good care of me until a room was available. Next day, …
My husband was taken to the emergency room and immediately was cared for. When he was taken to 3rd floor south tower room the nurses were there and took excellent care of him the entire time of his stay. He went to the heart cath lab and …
Response time to see a doctor was excellent. The doctor quickly diagnosed my problem after ordering a few test. She was very knowledgeable and understanding. She ordered the appropriate medications for my condition and stated that that I …
I was seeing a heart doctor at this place name Pooley Sherliamurphy she is a great doctor but her staff lied on me. The MA lied and told the lady over the facility that I cursed her out and several nurses that said I cursed her. Which I did …
This is the second time I have had a frustrating experience. Once again, I drove 50 miles to get there and had to argue and fight to get my ordered tests done. I pray I don’t have a to return.
Alright. Back at it again. I’ll give two stars this time. If you have a urology problem do not go to this ER. They cannot help you. They will advise you to travel to “Shreveport”, check into the ER there and try to circumvent the system to …
During my ER visits and my admits, the physicians, nurses, X-Ray techs, and staff are always so thorough and caring. My Cardiologist Dr Saleh and Dr Shivamurthy are awesome and I’m grateful for them.
Thank you Rapides Regional Medical Center!
I had a very pleasant experience during my mammogram appointment and bone density appointment on February 12. The person who performed the tests was very helpful and explained everything to me to ease any anxiety I may have and made me very comfortable.
Ok. So the care was amazing!! Bit of a wait time in the ER but since I was coming in with a minor child and we had to have a double room to ourselves, it was appreciated. Now for the admin review. I know damn good and well the billing department can query the medicaid office to get the billing info. So get on your job billing.
I went after 8:00 and was seen within an hour, the care was wonderful! From the person that checked me in, to the receptionist to get my information. The nurses were great and so was the nurse practitioner! I was well pleased with the attention I got and the care!
I would really like to give more stars. With the exception of the first emergency room doctor (C. Poole)who told me that he would release me after my blood test came back and that I needed to go home and find a hobby only to come back and …
I’m very pleased with the care I received from Rapides Regional Medical Center. The staff were quick to see me, and began treatment immediately to help me feel better. They listened, and treated me with much kindness. Thanks so much for helping me heal. I appreciate you all, and the attentiveness to my care.♥️
The E.R was devastating. I sat 8 hours on a wheelchair. My doctor’s office sent me to the ER for ketoacidosis. The staff assumed I was just dehydrated. Moving on to the ICU. Tested awesome moved to,6th everyone was so special. …
Jack in X-rays in the ER was excellent. Noah the nurse I had was a really good attentive nurse. Really appreciated all the good workers to help me comfortable during my time there.
Drive to Houston don’t bring someone you care about here. They left him supposedly with covid 5 days didn’t change clothes or bathe him and wouldn’t let anyone in. Nursing staff are rude and neglectful.
Very professional staff, excellent nurse care.
Not all healthcare workers are the same because we as people have unknown issues in life to deal with. But the majority 99.9% have taken great interest and care …
I went there for brain surgery. This is the BEST hospital ever. The doctor was great. The nurses are the best ever. They took excellent care of me. I’ve never been treated like that in any hospital. And surprisingly the food was good.
Stayed at rapides 14 days. Never offered help with a bath and sheets changed only twice. Once i pulled sheets off so they had to change them. Have to say food was good especially breakfast. Nurse lied to me once saying she called dr. …
I’d give one star but the fact they saved my father in laws life is the only reason they got an extra star. I was told to come here to have an infection drained and a CT scan to see how bad the infection was after rounds of antibiotics …
All very good except for the Hospitalist Dr who prescribes a medicine that doesn’t exist, the pharmacy can’t fill and of course the Doctor will not answer the phone, return a call, or do anything to correct his problem. …
The technician was great but I spent 20 minutes on the phone pre-registering for the visit and was told that I wouldn’t have to do any paperwork or anything due to pre-registration and that I could just go right through for my tests. Upon …
This hospital did a surgery on my uncle and sent him to a different location. They only did part of the surgery and now they are refusing to finish what they started. I smell a lawsuit coming.
Every experience I have had for myself, family, and friends has always been good. The most recent visit was no different. Everyone from staff at Dr. Hall’s office to pre-admission, making payments, pre-op, surgery, post-op, overnight stay …
I had my mammogram at Rapides Women’s and Children’s facility in Dec 2021. From registration, to checking in and completing the exam, it went smoothly. Ms. Courtney, Ms. Peggy and Angel deserve a shout out. They are great at what they do! …
All of the staff members were very friendly, helpful and efficient. I was brought here for day surgery by a transport company. The driver was an hour late picking me up and getting me there for the scheduled time. Upon arriving, the staff …
I got there at 2:45 and was in so much pain, pain medicine was giving to me while sitting on the wall,didn’t get iv fluids til 6 and I didn’t get to a room til 6 and didn’t see a doctor til 11
I checked in 10 minutes early and they couldn’t find my order. After calling the doctors office ( I had to) to re-fax the order… I then had to wait more than 30 minutes for them to realize that they had the order all along. I could hear …
OUTPATIENT WAS VERY GOOD ON LETTING US KNOW WHAT TO DO & WHERE TO GO FOR TESTING IN HOSPITAL. THE RADILOGISTS SECTION & PEOPLE WERE VERY HELPFUL & INFORMED US OF THE TESTING PROCEDURE BEFORE THEY DID ANYTHHING.
It’s difficult to rate this because in general I think the 2 main hospitals here are basically morgues, especially if you are elderly. Also difficult to rate because I’ve no idea how short-staffed hospitals are since COVID. Considering the …
My mother is currently a patient on the cancer floor of this hospital. I find their medical care to be subpar. Before this visit she was admitted and found out several days later this hospital doesn’t have a lung specialist. I am saddened …
I have been to the outpatient center twice in the past week and have been treated with the utmost care and respect by everyone there. They let you know that you and your health are very important to them and will do anything to make sure …
It’s difficult to address the performance of all the staff that helped me thru my heart cath, as much as it is remembering their names!
I was treated like a VIP from admitting to discharge. I received respect and …
Everytime I go here, I get treated poorly. I wouldn’t recommend this hospital to anyone I know. Please steer clear and go to Cabrini for real service and care.
Tulane gynecology “prenatal clinic” … showed up 5 mins prior to my appointment time on December 9, waited an hour just to fill out some screening paperwork. Waited another hour before the receptionist announced the physician was called to …
My mom is quite difficult but the staff took forever and a day to come see about her. Momma was their for her left hip that was slightly fractured. One physical therapist was mean from the get go. One nurse told momma she could use her …
Professionalism, Kindess and Compassion!! A true calling for caring must be a requirement for employment, because they have it! (ER) Nurse Danny is beyond perfect! ICU, Staff, Nurses, Doctor Pippin let you know, they care about the person you love and have entrusted in their care.
I absolutely feel comfortable and safe here. Well cleaned well organized absolutely the sweetest receptionist, referral lady and doctors. I feel they actually care and are concerned about my health.
The delivery team at this hospital is amazing!!! And the attending OBGYN who was on duty the night I delivered was amazing! They were so patient, attentive, and helpful. Thank yall so much! You ladies are a blessing!
Was very disappointed in our stay, we waited all day for surgery.Only for it to be canceled as she was rolled in the operation room. Not informed at all! Was lead to believe something that was a lie.
I’ve been going through testing for MONTHS. I have really bad anxiety and appointments make it 10 times worse. I had to get blood work done and a ct scan with contrast for this appointment. This is by far the best team I have been with! …
Very friendly staff, the doctors did their best to help my dad, free wifi, decent food, I mean, how much more can you expect from a hospital. They have a nice chapel, and two parking garages, plus a hotel next door and a church. they are an easy on and off of I49.
I’m extremely disappointed in my experience at the Rapides ER Dept. I went in with a broken bone. Instead of seeing an MD or professional, I saw a nurse practitioner who simply told me that all she could do was put a splint (and not a very …
My 18 y/o child sat in a straight back chair for 6 hours with kidney stones. They would not allow me to go back with her. Needless to say, she was in a lot of pain, vomiting. She was given nothing for pain or nausea for 4.5 hrs.We …
I was well taken care of. The doctor’s and nurses were very complete and did their best to keep me comfortable and aware of my treatment. Thank you for all you are doing.
Amazing staff and enthusiasm! I came in with a stomach bug unmatched to any other and I was admitted, seen by the doctor and had fluids running within 20 mins. They were very nice, attentive and caring. In any emergency situation or health concern I wouldn’t ever question visiting this hospital again! Thank you!
One of the worst experiences ever from emergency room today of discharge which was basically one week and 1 day after surgery. Nurses were excellent and compassionate. Nursing Tech were overworked most of the time. One tech for 37 …
I have had some bad experiences there. From ER to the floor. I can tell you this time a had absolutely great care. I didn’t meet one person that was not friendly. From ER, nurses, housekeeping, everyone was great. Olivia was the very best! She went above and beyond to meet all my needs. Sixth floor rocks!
I have had an amazing experience at the Rapides Regional Medical Center they saved my life and they are tremendous. I love my doctor and the nurses and also the Outpatient care to they are very Curtis and friendly is tell you the rate them …
They took great care of me and the meals were outstanding. The fact that I was not on a restricted diet probably contributed to that, but hats off to the food preparers.
Came in for neck and back pain and the inability to focus eyes and constant dizzy spells after being in a car wreck the day before my visit they didn’t take x-rays or even check me out they ordered a ct scan i went and had it done and sat …
I was told I would be admitted for a scope procedure, then hours later given a Zantac and released. I was vomiting blood for 5 days prior and had not been able to eat for the same period.
Great Experience, For A Hospital Visit!
Everyone I dealt with was Cortious and Qualified.
I have found this to not always be the case at Medical Facilities.
Ok its was nice but i will never have a nother surgery in Louisiana so that means im going to die from what ever in being diagnosis with while living here born and raised here but the medical services here is awful. That dr that did.my day surgery. Just dont care. Muy breast is still big with a knot in it and he says that normal it not
I had an awesome experience at a scary time while at the ER. Kary Wilson PA showed her compassion and concern for my well-being and took excellent care of me. My nurses Conner, Dylan, Josh, Kristy,Maddison and Taylor were so calm and …
Dr.’s displayed excellent bed side manners. Nurses, triage nurse, ER admitting personnel, X-ray techs. All were very nice, precise, patient and absolutely professional. They’re the best for sure, here @ Rapides Regional. ❤️❤️❤️💯 …
The visit on Aug 20 was much better and more professional than the previous weekend. The Er staff was so caring and kept me well informed The nurses and care staff on the floor were great.
Great experience across the board, however, the discharge nurse was very rude, she would have preferred to wheel me out in my gown then to give a little extra time to change into my clothes after surgery. She definitely needed to eat a snickers
We updated Dr. Beard with all that had transpired since my last appointment four month prior. His input was crucial to me as we plan my treatment plan. He reassured me that if I need to receive more radiation treatment, he is able to do …
It was disturbing that I went in for a colonoscopy and about three times i was asked if it was for an upper GI. Once a nurse came in and asked if I was….another person’s name. We all understand that everyone these days is short-handed, but this is scary. Thank goodness I could answer and had someone with me.
Had a appointment on 8/29/22 @1:30 arrived at 1.10… asking personal information out loud.. told her sorry don’t give personal information out loud for everyone to hear. Then she hands me paperwork to fill out rudely.. fine then another …
I was transported to Rapides ER with signs of a stroke. I received the TPA shot which I fully believe saved my life. The people were very nice and took good care of me. Thank you
It is a shame when you are working off shore on a oil rig. And a family member is brought into the hospital and is admitted into ICU and you call for information about your love one and you were told that shift change we don’t have time …
Thoroughly examined me and then reviewed the exam. Attentive to listen to my complaints so to meet my needs. Today I am feeling better than Doctor appointment day. Thank you
My appointment with Dr Ahmed went very well. I was treated very nice and he listened to my problems I am having. His nurse and reception had great personality and did their jobs on time. Thank you for all of your kindness.
Excellent! I am an employee and was able to continue work until called. once called, they took me straight away, pleasant interaction with the phebotomist and done. Ryan Riche’ and his crew provided 5 star, efficient and compassionate service.
Thanks
Was pretty disappointed how I was treated when I went in the E.R. for the most severe pain I have ever been in my life. I didn’t know what was wrong either. After about 2 hours, I finally got X ray done, which then I was able to get some …
Absolutely the best place for my husband to be. The quality and professionalism of care was of the highest standard. The compassion of the staff whom we encountered was “soothing to the soul”. I cannot express my gratitude enough our appreciation to RRMC for being there for us during an extremely difficult time. Thank you!
Not sure where to start!! Do not bring yourself to this ER, the hospital is so understaffed the ER is being used as a holding facility for patients waiting for beds on the wards. People are in the hall or should I say “On the Wall” as it’s …
I never do reviews or publicly criticize, but I’m shocked and concerned with the experience we had at Rapides ER today. My mother was rushed via ambulance with severely high blood pressure, headache and trouble communicating. My father, a …
I went for an Xray and an MRI over the last couple days expecting the long waits and red tape of a typical hospital visit. WELL, I was pleasantly surprised with a very different outcome. It was a very refreshing process from registration …
The staff on floor 4 was exceptional from the housekeepers to the nurses. I was most moved by the tender loving care the tech, Ms. Aaron gave my mother. The staff treated my mother as they would have their own. It was clean and the doctors and nurses were very attentive . I was so thankful for the care they gave in her final days.
I have been coming to Rapides Hospital for years now and I had to come today. They’re are always professional, patient and kind caring staff. I came across an RN named Stacy Smith she is phenomenal!!! This was my first experience getting an …
This hospital is a joke don’t take your people there if you care about them staff is real rude from cna to the nurses they let my brother blood stay low for 2 weeks and just gave him 1 pint and he needed 4 this hospital will let you die. And blame you we got him out of there opelousas general her he come
Very disappointed. Did not feel as if miss Debbie the np I saw this morning had care or concerns for me or what was the cause of what was going on. I do believe it could’ve been better.
Recently, I required an unusual blood test for a gene causing cancer in my family. The Lab Tech, Miss Stephanie, was able to discern what exactly was needed and took care of me quickly and professionally…………..Thank you Miss Stephanie for a great job. And her needle sticks were not even felt!!
I was sent to the ER from a Dr.s office in a hypertensive crisis. BP 200 over 100 range. While I was taken back immediately it quickly became apparent that the ER staff were overwhelmed and not trained properly. The nurse wheeling me to …
Dr Naseem A Jaffrani MD is the best Dr I have ever seen. He is the most caring Dr with True Compassion for his Patients. I have no problem waiting on Him because he is the best.
I am giving this hospital 1 star based solely off of housekeeping. The manager seems to have a strong dislike for making darker skin patients comfortable. Which makes absolutely no sense bc I thought the manager was a minority however, …
Great experience! Was seen in a timely manner. Physician was very helpful and I am completely comfortable with having the procedure after speaking with him.
Phenomenal service!!!! I brought my wife in who was not breathing due to anaphylactic shock. With in minutes they had her breathing and talking again. Thank you for your great staff!
Very professional and caring nurses, Dr. Noel, OR staff, anesthesiologist, and everyone else.
I was very well cared for. Should I require surgery in the future I will use …
My visit went well except for one LPN, Laura, on the sixth floor, which made my stay horrible. I’m currently having nightmares about how I was treated under her care. I’ve never been in a situation so dire. My son was scared to leave me …
Overall I had a good experience. The medical staff in the ER and on the third floor of South Tower were great. The one complaint that comes to mind is having to repeat the exact same medical information to EVERY healthcare worker who walks in the room.
I would like to greatly extend my gratitude, towards the entire staff on the 6th floor. My wife was there 4 days with a kidney stone that was too big to pass, trying to get rid of some infection. She was aggravated from the pain but, the …
Absolutely horrible. I’ve been going to Rapides since I was born in 1983. I’ve had all my children at Rapides as well. I’ve never had a problem until I had my last baby on September 30, 2022. My sister works in the NICU and my son was …
stuck me in a waiting room with an iv for hours. forced me to wait hours in a separate waiting room from my mom while on pain medication they gave me without telling me first. Had abdominal pain which turned out to be five severe stomach …
Everyone was so nice. Great experience. They went above and beyond checking to ensure I was doing okay while I was waiting on results from X-rays and ultrasound. My experience was 5 stairs.
Last month I was in an accident on my way to New Orleans from Texas. The airbags deployed and destroyed my arm from elbow to wrist. I was taken to Rapides Regional by ambulance and had exceptional care from their staff from the moment I …
I had surgery with Dr Hall and Dr Norem, the anesthesia team was wonderful. Both Doctors were wonderful. Staying in Rapides Women’s and Children was nice. My first experience with RRMC as the patient. I had some nice nurses, don’t remember their names and didn’t think to take them down. Highly recommend Dr Hall and Dr Norem!
Great care from a wonderful staff in the ER Department.
Also to the PICU floor nurses and Doctors…Y’all are fantastic!!
I have always gotten the best care here and so has my son. And will continue to keep getting my families health care needs here!
I’m still in this hospital, it was 5 stars until this morning. For the most part I’ve enjoyed this almost 1 week. Last night and this morning things are going downhill fast. Rude nurse who will not talk to me and made me wait 3 hours for meds. Will continue to update.
I was admitted into the hospital was on the 3rd floor south for heart cath and preparation for aCABG. The staff took good care of me. I then went to surgery suite. The staff began prepping me for surgery. The staff was very courteous and …
They never have a room available. I’m there with chest pains. Uncomfortable. Someone said it would take 3 hours to get into a room upstairs. They don’t have enough staff in the ER to help people. I left. I already have bad anxiety and to get the courage to go to the ER and then nothing. Go to Cabrini at least they seem to care.
From the labor room, to postpartum unit and nursery, everyone was great. We were treated with kindness and compassion. The nurses answered all of my concerns and Dr. Manuel and Dr.Danivas both ensured that me and my newborn were taken care …
Can definitely tell which nurses are there to help and which ones are there for a pay check. Trauma unit was professional and fun to be around. Once in a room, nobody was in a hurry to do anything or communicate with their coworkers. Only …
So I am not giving 5 stars due to ONE nurse. My father was in trauma unit 5 A and his nurses were amazing all around. It was however a nurse there and I never caught her name. This lady had to be Tone deaf or either loved the sound of her …
Great staff. I felt safe and at ease going into a major surgery . Staff from admissions to surgery prep to anesthesia to floor nursing after the procedure were all professional. The nurses and doctors who cared for me were angels. Thanks
Rapides staff is the greatest!
Every move is thoughtful and the kindness is genuine.
Dr. Norem is the absolute best surgeon. Overall great experience for the first major surgery I’ve experienced.
Pastor Smith
Everyone is so kind and considerate. It was fast also. Plus I love the fact they did my mammogram and was told if there was cancer or not. They been watching a spot and have been so kind to me. Thank you
98% of my symptoms pointed to COVID, which I’ve already had the pleasure of having in August of 2021. The nurse or aide never even touched either swab inside my nostril, only around the outside of each. Sure I had it but thank My God …
After I arrived at Rapides Emergency room they were quick to bring me back for an x-ray of my arm, but afterwards sent out to sit in the regular waiting room and after about 20 minutes there I was given a seat in the hallway of the ER …
Excellent care! Presley was the BEST labor and delivery nurse I’ve had delivering any of my four kids! Dr. Hall is also amazing! Couldn’t ask for a better experience.
Love Ashley in the infusion room. Super nice and really cares about her patients! Always attentive to my treatment. Ashley is going to make sure each person is treated properly. She is awesome!!
I love Dr. Hall and Gayla, they always make me feel welcomed and well taken care of. Also with my mammogram, at my age there is no more shame, we just get it done and I love those women a well. It’s always clean all over and I always feel safe!!
Dr. Horton, the attending ER physician, the nurses, techs, Ms. Prestridge, the admitting clerk and all other staff members were awesome. Once we
presented to the ER, we spent the whole night in there. One staff member asked …
I worked there, Thankfully after Katrina hit my hometown. A lot of the people were great. It isn’t how it started out though. I lost my job for caring. It is one of the better hospitals, however, the B/S bureaucratic things that Everyone, …
The professional medical care was based on the person that day. Thirty percent of the staff was always caring, respectful and professional. Seventy percent of the staff were aloof and had to be asked for simple items repeatedly over 30 to …
I have had to be at this location for 13 days with pneumonia. The experience has been amazing. The staff has been incredible. They have gone above and beyond to make me comfortable to do everything possible to make me better. I don’t know …
I have never had such caring and compassionate hospital workers ever at this hospital. The time wasn’t bad I was there for about 6 hours but they were working and running test the whole time. The NP was very caring and concerned. The …
My father was brought there after his four Wheeler accident. The absolute worse place ever. I would have rather taken the chance and had him transported to Lafayette. During his 5 night stay they didn’t bathe him once. My mom had to bathe …
Thanks to Tricia and the rest of the staff for making my visit so pleasurable.
I didn’t have to wait very long to be seen and the staff, nurses and doctors were all very kind and considerate. Thier number one concern and objective, was my comfort and that is very important to me. Keep up the good work and may God richly Bless all who work there.
From the moment I arrived to the day surgery area, myself and my family were treated like gold! All of the staff were very professional and personable! I have never experienced such wonderful treatment at any other facility for my many surgeries!! Thank you all!
I could not have ask for better. My amazing surgeon, Dr. Bruce Rayburn, Dr. Mansour and the awesome staff in radiology were the absolute best
Though I did have to wait a bit for my scheduled test, the employees were friendly and efficient. The volunteer in the waiting area was extremely kind to those needing assistance with wheelchairs or those with questions concerning the …
Visited the ER last week for a severe bout of Hyperthyroidism after a brief visit to my Primary Care Physician, at which time they urged me to go to the ER. Nurse Practitioner assigned to me was fantastic, but the Doctor only ever came in …
I wasn’t too happy with that visit. The staff was very friendly! Had nothing to do with my not rating it a 5 star. I’m claustrophobic and I had to have a mri done. 3 minutes before we were done the mri machine got hot and wouldn’t work so …
Always prompt with appointments. Always kind and pleasant. Explains things when asked.
The lady who performed my test was very caring and explained everything that was being done. She made sure I was comfortable the entire time and I would definitely recommend Rapides to friends and family members for any procedures they need to have done.
I found the nursing staff to be kind and compassionate during my three week stay. The hospital is very clean. The doctors were attentive. I will be returning in 3 to 6 months for a second surgery. I would highly recommend this hospital.
Very nice clean and efficient hospital. Nice waiting area.Extremely efficient with results of testing and posting to my health one .com
Outpatient registration staff made me feel like I was a burden. Body language and tone of voice when they told me “CT DOES NOT KNOW ANYTHING ABOUT YOU COMING”. I was at Dr Buck’s office and witnessed a conversation when a call was made to …
I went for my first mammogram. The staff couldn’t have been nicer or more helpful. The nice lady that administered the mammogram made an uncomfortable situation bearable and even pleasant. I hardly had any wait time and the facility was very clean and well maintained.
Had to stay overnight after surgery, the nurses and aides were the best I have ever had. If I needed anything they came very quickly. Only issue that I had was I was in recovery for hours until a room became available but that was only because the hospital was full.
Mid-late 2019 I went to ER early morning because I had petechia all over among few other things… the er np I’m assuming .. just glanced at me… didn’t do blood labs or nothing. Wrote 2 scripts of antibiotics and said call dr in morning. I …
This visit was smooth, seamless. However, the findings came back needing additional tests and my doctors office was not given a chance to contact me first. I found out about the findings with a text message for pre registration for the next …
Tha staff were very polite and knowledgeable they act like they couldn’t do enough for us
But on the other hand the so call Caverteara was a joke very little food to …
Everyone was very kind and offered explanations with each step during the exams.
I do not feel all my needs were met i still am having problems not everything i told him got resolved
My request for medical records was fine. When I went to pick them up at doctors office one of the girls was a little rude. I asked about a returning doctor who was my doctor before he left and I was told they did not have to inform the …
Ive had good and bad experiences. Im thankful for all the testing that they did for my child to rule out different things thank you for caring and doing your job.
Incompetence and lack of empathy here. I am just appalled at my mother’s stay here. I had to constantly seek people out rather than them coming to check in. One nurse contaminated the IV and luckily my brother was in the room to catch her. …
Awesome service. Fast no waiting and very friendly. Would recommend to family and friends.
Just had a scarily. Experience . Never have I ever been so sick. Had to stay in emergency room. All fist night then was transferred to. Floor I was on for 5 days , the treatment I received from some of your nursing staff was amazing ! …
From the Admit Technicians to the Nurses, doctor(s), even the lady who was taking temperatures, everyone was excellent. I hope they continue the excellent services they provided me. You’re the best, Rapides Regional Hospital!
Sat in filthy hall in ER department for over 4 hrs. Finally got pain meds about 15 minutes before I was discharged. The nurse kept saying she was the only nurse.
everytime I have to go to your hospital, I am greeted with respect. I understand that I did not have an overnight stay due to no beds. due to new covid cases. I had another stent put in. all staff great. I think my favorite is Debra. she did everything to make me feel comfortable. SO THANK YOU DEBRA. Stay safe and God bless
I went in bc my chest started hurting ended up in SURGERY bc of my GB. Wonderful job RRMC, bc they really ran every test & all the machines, Lol. Thank You Rapides! Best experience ever, bc they took care of me!!! ❤️💕 …
I spent 2 days and 1 night at the hospital. Most of the first day was in the ER running tests. My experience was great, every person from the doctors, the nurses, to the supporting staff were thorough, efficient, and kind.
The staff, from the check-in clerk to the mammogram technician were very efficient & I was attended to immediately. My wait time was only about 5-8 minutes. The facility(Woman’s Hosp. & mammography dept was clean & orderly, it was nicely …
Nursing staff and CT techs were amazing. They were kind, compassionate, and seemed to take me seriously. The ER doctor, however, was a different story. He was curt, spent maybe 10 minutes total with me and sent me home from a major accident …
This hospital has a warm friendly atmosphere and clean facilities. The doctors are professional, yet they can connect with the patient on a more familiar level. I enjoy the service given and the attention to detail during assessment of the …
Ashely made my mammogram visit stress free. She was knowledgeable, gentle, and kind. She put me at ease from the moment I walked in and made sure that all the images were correct before I walked out. I highly recommend RRMC for your women’s health concerns.
Try to stay out of this hospital if possible. The longer you stay the more complications you experience. I shutter to thing what happens to patients who have no one to stay with them at night because even when we stayed with my father care …
The whole experience was great. The Rapides Employees were nice and efficient and communicated clearly what they were doing and every step of the process. The nurses were great and responsive to my needs. Facility and rooms were clean and orderly.
ER experience was horrible! My husband was in Severe pain and having difficulty breathing, staff showed no concern! They kept saying dr will be here in little while. I stopped an employee going out exit & asked her how do you get dr around …
Very dissatisfied with the services. I have never seen where patients have to sit in hallways and waiting room and be treated instead of being put in a room. Three patients in waiting room with iv poles two patients with some sort of broken …
Overall a pleasant experience for outpatient orthopedic surgery. From check in to leaving, everything went smoothly, and efficiently. I was attended to by polite and considerate staff at every phase. …
I was there for a week. The care I received from the RN’s was mostly excellent. The male RN, Micky, is the best nurse I have ever had. He goes way beyond his duties to make sure you are okay. I can’t remember the others names, but they were …
I was checked in through ER with complaints of irregular heartbeat, heaviness in my chest and shortness of breath. I was taken to a triage room immediately but waited several minutes before anyone came in to talk to me. I was then told …
It was a f.in 5 day nightmare for me! Other than 1 nurse that went above and beyond after seeing what I went through before her arrival, nobody wanted to be there and obviously did as little as possible. A different RN on a different day told me he would rather be left in a ditch than brought to their er.
Most unprofessional hospital I have ever been to. I’d give them zero star if I could. We have been here now for 6 hours. All test results have been in for over 3 and have yet to speak to anyone! Ok I get it if there are life threatening …
Weather in 20 minutes of arriving at rapides emergency room we was in the back and there was triaging my wife…
I went into the Emergency Room 9/15/2021 at 10am I was seen by Dr.Vidrine. With all the things I heard on the news about them being overwhelmed with Covid patients I was afraid that I would be overlooked or treated unfairly but that was so …
Even though I couldn’t rest because the staff was coming in every hour lol I had a wonderful stay and the food was good 😋 …
I had to go to Rapides hospital for pain come to find out I have a hernia close to bellybutton and was getting abdominal pain
Hospitals are getting worse drove here behind the Ambulance to ER. Made it here got my temp checked at the door waited in line at front desk. I was informed by front desk staff once the nurse goes in and see who I came with I’ll be able to …
Wait time in the ER was short! Excellent! Then I saw the doctor and was told that my issue (neurological) wasn’t a real emergency and that she really didn’t want to take the time to order the tests that were needed. Yes, you read correctly. …
A little longer with on my last visit! But it was explained too me without breaking any Hippa laws, so I appreciated that!!!
I went because I had a very sick 1 year old granddaughter. Triage was fast an dr seemed helpful. I didn’t like that they sent the rx to a drugstore I usually don’t use. I told them the drugstore I wanted but somewhere there was a breakdown …
My visit was terrible. I went in with a sever migraine which I had for 3 days. I couldn’t stand the light and had been vomiting. I waited in the waiting room for about 30 minutes which I thought was ok considering the waiting area was full. …
Ashley was so professional and compassionate. She made me feel so comfortable and at ease during the mammogram. Thank you, Ashley 💕. Please don’t hesitate to use RRMC for your needs. …
My stay at Rapides Regional Medical was amazing. The entire staff there and along with the expertise of Dr. Arun Karsan’s office, literally saved my life. God bless you all. I am forever grateful. To God be the Glory!!
I brought my youngest daughter there today. Shes two months. Ive always loved rapides and i still do however today i was greeted with you cant come in because you cant bring your other children i told them i called the er and spoke with a …
I was in great pain and never was given a stretcher or bed to lay down. I was made to go from chair to chair wheelchair and wheelchair to get mad test done. Never put in a room never had my family get to come back to help me. That Internal …
With a member of the family on life suport we was aproched 3 times in under 15 min twice by a nurse and then by 2 very rude security guards telling us we couldnt be in the place we was originaly told to be. Very poor service . And extremly unprofessional. There was 0 compassion and we was very offended
Fast courtesy service. Nurse Practitioner was very receptive to my injuries and got me right into a cat scan. Total time there around 2 hours which was pretty quick. Great service. I’ve been using Cabrini for so long but decided to go to Rapides. I think I’ll be using them from now on unless I’m lucky enough not to have to use anyone.
Worst hospital in Louisiana.
I was brought in there for chest pains.
Sat in the ER hallway for 3.5 hours. …
Relatively short wait time. Friendly tech. Good visit.
Everyone was very nice and professional. I got fantastic care from all the staff. Everyone was very concerned for my health and safety. Shout out to Monica, Kerri, all the techs and Cath lab nurses.
My husband was taken by helicopter to Rapides Regional from Polk. At Polk I was allowed to see and be in the room w my husband. He has a head injury and is unconscious. Once I got to Rapides, I waited for a hour. I watched the front desk do …
Emergency and ICU were wonderful! After getting in a room things changed…
I understand nurses are over whelmed at this time. His day nurse had 3 patents and was really short with him and myself. She was not organized and forgot things needing to be done. Everyone else was great.
Great staff in and out with hardly any wait time physician is great
I was not listened to by ER nurse and doctors. ER was a mess – and their restrooms were even worse. I was placed on the COVID floor – did not have COVID but was told I did, however it seemed to magically resolve within LESS than 24 hours. …
I like my Doctors there what ever I need they get it for me and if they don’t have it are can’t do what I need, they send me where ever I need to go to receive the care I need.
It was a wonderful visit. I was able to see the eye doctor with little wait time and I was on my way home afterwards
Wife comes in at 0900 for a day surgery and 6 hours later we are still sitting in a room waiting. Also we have not been checked on since 10 when they started her iv. I had to go get updated information from desk nurse. If this place and its staff are one of the top 3 hospitals in LA, thats saying alot of the other 2 hospitals.
Everyone was very nice and professional to me and to my family. All of my concerns were addressed and I could not ask for anything more. The hospital was very clean which is always a plus. …
Dr Lindsay in the ER she was absolutely awesome I can’t thank her enough and rapides general enough for helping me through this
When you cant afford a Health Insurance, get sick is really scare. But I heard only good things about HPLong Clinic that when my knee pain was to much I decide to visit, I can not be more content for that decision. Everyone since you walked …
I stayed in the hospital approximately six days my first three were not satisfactory. Didn’t give me prep for colonoscopy had to ask for bed change all this was on day shift. The nurse manager needs to get out the chair and feel the pulse of patients on their floor.👎🏾
K Thomas …
We had a good experience at Rapides Regional Hospital, some of the best care givers ever
This is a short thank you to the staff in the ICU that let me spend more time with my mum than was allowed because I was leaving to go back to St. Louis. I had a very memorable moment with my mom that I’ll never forget because of this. THANK YOU SO MUCH!!!
Overall, Day Surgery staff were great. Great patient care and very professional.
I was admitted from the ER to being an inpatient several days. The staff and doctors were great. However, the billing was horrible. I paid my deductibles and copays for ER and inpatient services as soon as I was billed. I received a …
I pre-checked in day before, so all i did was show up on time and report to desk. Wait was about 15 minutes before called back for PFT.
The clinic in Alexandria, off Hwy 28, in front of Walmart is amazing!! The front desk girl was so helpful and attentive. The nursing staff was understanding and very kind. The doctor was on top of all my medical needs… best clinic with the best employees ever!!!! 5 Star plus!!!
Horrible ER staff. We have been here almost 3 days waiting to get an EEG done on my 6 month daughter. No nurse has came and checked on her or anything. We have asked to see her nurse 2 times throughout the day and he/she has yet to come by and check on her. I do not recommend this hospital to anyone.
Dr Bharwani is an excellent physician, the phlebotomists is very skilled, compassionate and professional. The rest of the staff (check-in/out, MA) is INCOMPETENT.
I was very pleased! My wait time was short and everyone was very pleasant.
My experience was great the staff was all nice and knowledge. The nurses was good at their job.
Ashley did my bone density test. Loved her!
I posted a review about a nurse wearing a “fukitol” t-shirt in the ER Wednesday night and how un professional it was. My review seems to have ben deleted by Rapides, so just re reviewing that this place is the most un professional hospital. …
From day surgery check in to surgical ICU everyone was so nice. They took good care of my dad . I felt more relaxed because of the updates I received from the staff. They saved his life.
Was there for over 3 hours, told me they couldnt find anything but still having pain
It was not not great, entered @9:41 seen a pa, was given meds an blood work by 11 an was sat in the hall way till 3:51 when I decided to leave after not seeing anyone..
Exceptional friendly staff…I was in and out within 15 mins for my routine bloodwork.
The staff was very helpful in making sure I was comfortable. Dealing with a broken ankle is hard. They helped from taking my medical boot off, to putting it back on. Giving me a pain pill to ease my pain while in there care. Even the security guard assisted the nurse & my daughter to help me back into my car.
We had a great visit here. Everyone was so nice and professional. Will definitely recommend this facility to everyone.
Checking in was very efficient, I did have issues with attempting to check in online a few days before. The rad tech was very friendly and gentle. The experience was the best it could possibly be for a mammogram. Great job moving the …
Ashley was the nurse assigned to my father who had surgery on 02/24/2022. Once he went to the 7th floor, Ashley ( do not know her last name) was very helpful and compassionate in dealing with caring for my father, James Sr. Ashley worked …
Get a second opinion on any and I mean any surgery.Dont give them the ok to cut you without seeing another surgeon outside the hospital.
Always a pleasant experience. Wish all public services were handled as well.
Short waiting time and all of the staff was great
Hospital was clean, staff was pleasant, recovery nurse was excellent . Couple of situations did arise. I had to wait forever for a room after surgery , but like I said recovery took good care of me until a room was available. Next day, …
My husband was taken to the emergency room and immediately was cared for. When he was taken to 3rd floor south tower room the nurses were there and took excellent care of him the entire time of his stay. He went to the heart cath lab and …
Response time to see a doctor was excellent. The doctor quickly diagnosed my problem after ordering a few test. She was very knowledgeable and understanding. She ordered the appropriate medications for my condition and stated that that I …
Every one was friendly and professional I was very satisfied with health care services
I was seeing a heart doctor at this place name Pooley Sherliamurphy she is a great doctor but her staff lied on me. The MA lied and told the lady over the facility that I cursed her out and several nurses that said I cursed her. Which I did …
When I walked into the hospital the staff made me feel Like I was family.
This is the second time I have had a frustrating experience. Once again, I drove 50 miles to get there and had to argue and fight to get my ordered tests done. I pray I don’t have a to return.
Worse day ever I was sitting on the wall for 2 hrs wen it had rooms available and the coordinator was very rude
There’s a new doctor after many years of seeing the same one and I was very worried but Dr. Billings is great.
It was great!! The nurses and cafeteria staff were great!!
Alright. Back at it again. I’ll give two stars this time. If you have a urology problem do not go to this ER. They cannot help you. They will advise you to travel to “Shreveport”, check into the ER there and try to circumvent the system to …
During my ER visits and my admits, the physicians, nurses, X-Ray techs, and staff are always so thorough and caring. My Cardiologist Dr Saleh and Dr Shivamurthy are awesome and I’m grateful for them.
Thank you Rapides Regional Medical Center!
I had a very pleasant experience during my mammogram appointment and bone density appointment on February 12. The person who performed the tests was very helpful and explained everything to me to ease any anxiety I may have and made me very comfortable.
I got put in a chair in waiting room and I cant walk I fell and feels like I broke my hip. I’m not happy w er service at all. Came by ambulance
Good care and friendly, capable staff. Bit of a wait, but overall very satisfied with the visit.
Ok. So the care was amazing!! Bit of a wait time in the ER but since I was coming in with a minor child and we had to have a double room to ourselves, it was appreciated. Now for the admin review. I know damn good and well the billing department can query the medicaid office to get the billing info. So get on your job billing.
I went after 8:00 and was seen within an hour, the care was wonderful! From the person that checked me in, to the receptionist to get my information. The nurses were great and so was the nurse practitioner! I was well pleased with the attention I got and the care!
I would really like to give more stars. With the exception of the first emergency room doctor (C. Poole)who told me that he would release me after my blood test came back and that I needed to go home and find a hobby only to come back and …
I’m very pleased with the care I received from Rapides Regional Medical Center. The staff were quick to see me, and began treatment immediately to help me feel better. They listened, and treated me with much kindness. Thanks so much for helping me heal. I appreciate you all, and the attentiveness to my care.♥️
The lady who checked me in was very friendly and helpful. She went out of her way to help me even though I came in on wrong day .
The E.R was devastating. I sat 8 hours on a wheelchair. My doctor’s office sent me to the ER for ketoacidosis. The staff assumed I was just dehydrated. Moving on to the ICU. Tested awesome moved to,6th everyone was so special. …
Didn’t tell me my new meds would react badly with my old ones. I found out the hard way.
Jack in X-rays in the ER was excellent. Noah the nurse I had was a really good attentive nurse. Really appreciated all the good workers to help me comfortable during my time there.
Happy to say my hospital stay was excellent great care from all staff
Very pleasant experience. Staff was very nice and the building was clean. I was out within 30 minutes.
Everyone was professional and friendly. Thanking all of you for the pleasant service you provide to others in there time of need.
Drive to Houston don’t bring someone you care about here. They left him supposedly with covid 5 days didn’t change clothes or bathe him and wouldn’t let anyone in. Nursing staff are rude and neglectful.
Very professional staff, excellent nurse care.
Not all healthcare workers are the same because we as people have unknown issues in life to deal with. But the majority 99.9% have taken great interest and care …
I went there for brain surgery. This is the BEST hospital ever. The doctor was great. The nurses are the best ever. They took excellent care of me. I’ve never been treated like that in any hospital. And surprisingly the food was good.
Staff was very nice and explained everything as it was happening. Thank you for having a caring staff
Really felt they treated me like a person not a number. Asked and really seemed to care about my health
Staff was extremely helpful and cared about me and my well-being
Excellent! my first visit the medical staff is among the best
Well pleased highly satisfied
Everything went very well staff was great n Dr was very amazing
My experience was great. The service didn’t take too much time. The personnel was nice and helpful.
Stayed at rapides 14 days. Never offered help with a bath and sheets changed only twice. Once i pulled sheets off so they had to change them. Have to say food was good especially breakfast. Nurse lied to me once saying she called dr. …
I’d give one star but the fact they saved my father in laws life is the only reason they got an extra star. I was told to come here to have an infection drained and a CT scan to see how bad the infection was after rounds of antibiotics …
Quality care, staff made me feel like a VIP. I have never experienced that level of care before.
All very good except for the Hospitalist Dr who prescribes a medicine that doesn’t exist, the pharmacy can’t fill and of course the Doctor will not answer the phone, return a call, or do anything to correct his problem. …
The technician was great but I spent 20 minutes on the phone pre-registering for the visit and was told that I wouldn’t have to do any paperwork or anything due to pre-registration and that I could just go right through for my tests. Upon …
My nurse Beth on the fifth floor was an outstanding nurse she’d have to be to put up with me for two days
This hospital did a surgery on my uncle and sent him to a different location. They only did part of the surgery and now they are refusing to finish what they started. I smell a lawsuit coming.
Every experience I have had for myself, family, and friends has always been good. The most recent visit was no different. Everyone from staff at Dr. Hall’s office to pre-admission, making payments, pre-op, surgery, post-op, overnight stay …
I had my mammogram at Rapides Women’s and Children’s facility in Dec 2021. From registration, to checking in and completing the exam, it went smoothly. Ms. Courtney, Ms. Peggy and Angel deserve a shout out. They are great at what they do! …
They’re not worth afk will have you sitting in pain for hours on hours and overlook you time and time again like you’re invincible
All of the staff members were very friendly, helpful and efficient. I was brought here for day surgery by a transport company. The driver was an hour late picking me up and getting me there for the scheduled time. Upon arriving, the staff …
Horrible experience and 40 weeks pregnant. I was admitted for 4 hours and wasn’t even offered water .
I got there at 2:45 and was in so much pain, pain medicine was giving to me while sitting on the wall,didn’t get iv fluids til 6 and I didn’t get to a room til 6 and didn’t see a doctor til 11
I checked in 10 minutes early and they couldn’t find my order. After calling the doctors office ( I had to) to re-fax the order… I then had to wait more than 30 minutes for them to realize that they had the order all along. I could hear …
OUTPATIENT WAS VERY GOOD ON LETTING US KNOW WHAT TO DO & WHERE TO GO FOR TESTING IN HOSPITAL. THE RADILOGISTS SECTION & PEOPLE WERE VERY HELPFUL & INFORMED US OF THE TESTING PROCEDURE BEFORE THEY DID ANYTHHING.
It’s difficult to rate this because in general I think the 2 main hospitals here are basically morgues, especially if you are elderly. Also difficult to rate because I’ve no idea how short-staffed hospitals are since COVID. Considering the …
My mother is currently a patient on the cancer floor of this hospital. I find their medical care to be subpar. Before this visit she was admitted and found out several days later this hospital doesn’t have a lung specialist. I am saddened …
I have been to the outpatient center twice in the past week and have been treated with the utmost care and respect by everyone there. They let you know that you and your health are very important to them and will do anything to make sure …
It’s difficult to address the performance of all the staff that helped me thru my heart cath, as much as it is remembering their names!
I was treated like a VIP from admitting to discharge. I received respect and …
Everytime I go here, I get treated poorly. I wouldn’t recommend this hospital to anyone I know. Please steer clear and go to Cabrini for real service and care.
Tulane gynecology “prenatal clinic” … showed up 5 mins prior to my appointment time on December 9, waited an hour just to fill out some screening paperwork. Waited another hour before the receptionist announced the physician was called to …
My mom is quite difficult but the staff took forever and a day to come see about her. Momma was their for her left hip that was slightly fractured. One physical therapist was mean from the get go. One nurse told momma she could use her …
The Receptionist when you first enter the hospital was very professional and very helpful. Great Customer Service!
Experience was great, except test results were not sent to Dr’s office. This has happened to more than one of my Doctors.
Professionalism, Kindess and Compassion!! A true calling for caring must be a requirement for employment, because they have it! (ER) Nurse Danny is beyond perfect! ICU, Staff, Nurses, Doctor Pippin let you know, they care about the person you love and have entrusted in their care.
I absolutely feel comfortable and safe here. Well cleaned well organized absolutely the sweetest receptionist, referral lady and doctors. I feel they actually care and are concerned about my health.
Great Dr. I love her she got me think and trying to live more healthier
I’ve never felt so cared for. The staff at this facility make this review worth every star!
I had a great visit. The lady that did my mammogram was very nice.
The wait to get out of pain was 13 hours but they did help manage the pain while I waited. I had a artificial hip displacement.
Very nice experience, clean facility and very professional techs. I was waited on in a timely manner.
The delivery team at this hospital is amazing!!! And the attending OBGYN who was on duty the night I delivered was amazing! They were so patient, attentive, and helpful. Thank yall so much! You ladies are a blessing!
I was very pleased with my treatment @ Rapides Regional. The staff was great!
From the moment I checked everyone was helpful and friendly! Thanks for an awesome outpatient surgery experience.
ER was terrible 😔😔 omg never again Just like a Zoo alarms going off patients yelling for help nurses just sitting looking at their phones …
Was very disappointed in our stay, we waited all day for surgery.Only for it to be canceled as she was rolled in the operation room. Not informed at all! Was lead to believe something that was a lie.
I’ve been going through testing for MONTHS. I have really bad anxiety and appointments make it 10 times worse. I had to get blood work done and a ct scan with contrast for this appointment. This is by far the best team I have been with! …
Very friendly staff, the doctors did their best to help my dad, free wifi, decent food, I mean, how much more can you expect from a hospital. They have a nice chapel, and two parking garages, plus a hotel next door and a church. they are an easy on and off of I49.
I’m extremely disappointed in my experience at the Rapides ER Dept. I went in with a broken bone. Instead of seeing an MD or professional, I saw a nurse practitioner who simply told me that all she could do was put a splint (and not a very …
My 18 y/o child sat in a straight back chair for 6 hours with kidney stones. They would not allow me to go back with her. Needless to say, she was in a lot of pain, vomiting. She was given nothing for pain or nausea for 4.5 hrs.We …
I was well taken care of. The doctor’s and nurses were very complete and did their best to keep me comfortable and aware of my treatment. Thank you for all you are doing.
Amazing staff and enthusiasm! I came in with a stomach bug unmatched to any other and I was admitted, seen by the doctor and had fluids running within 20 mins. They were very nice, attentive and caring. In any emergency situation or health concern I wouldn’t ever question visiting this hospital again! Thank you!
One of the worst experiences ever from emergency room today of discharge which was basically one week and 1 day after surgery. Nurses were excellent and compassionate. Nursing Tech were overworked most of the time. One tech for 37 …
For a hospital the rooms were grubby and seemed to be less than hygienic.
The nursing crew during the day were good. However, the night crew was …
I have had some bad experiences there. From ER to the floor. I can tell you this time a had absolutely great care. I didn’t meet one person that was not friendly. From ER, nurses, housekeeping, everyone was great. Olivia was the very best! She went above and beyond to meet all my needs. Sixth floor rocks!
Extremely competent staff. Knowledgeable and willing to answer all questions. Very helpful advice for expected recovery symptoms.
I have had an amazing experience at the Rapides Regional Medical Center they saved my life and they are tremendous. I love my doctor and the nurses and also the Outpatient care to they are very Curtis and friendly is tell you the rate them …
Very nice facility, wait time wasn’t excessive. The doctor & staff were super personable and kind.
Went to have left foot, left hand and right hip x-rayed. Check-in, waiting room, x-ray room and technician were all good. No complaints.
The nurses that I came into contact with that day where all very kind and sweet They made sure I was comfortable and had everything I needed
I have used Dr. Hall over 20 years. I absolutely love the staff and Doctors. Only a handful of the original staff but the new staff are great as well.
They took great care of me and the meals were outstanding. The fact that I was not on a restricted diet probably contributed to that, but hats off to the food preparers.
Ginger who was my technician was VERY professional and patient & kind.
I look forward to her giving me the test next year. She was great!
Wonderful caring people, I feel safe and comfortable at every appointment.
Came in for neck and back pain and the inability to focus eyes and constant dizzy spells after being in a car wreck the day before my visit they didn’t take x-rays or even check me out they ordered a ct scan i went and had it done and sat …
Dr. Raza and his team were amazing they made everything comfortable and made the surgery process smooth.
I was told I would be admitted for a scope procedure, then hours later given a Zantac and released. I was vomiting blood for 5 days prior and had not been able to eat for the same period.
Great Experience, For A Hospital Visit!
Everyone I dealt with was Cortious and Qualified.
I have found this to not always be the case at Medical Facilities.
Ok its was nice but i will never have a nother surgery in Louisiana so that means im going to die from what ever in being diagnosis with while living here born and raised here but the medical services here is awful. That dr that did.my day surgery. Just dont care. Muy breast is still big with a knot in it and he says that normal it not
I had an awesome experience at a scary time while at the ER. Kary Wilson PA showed her compassion and concern for my well-being and took excellent care of me. My nurses Conner, Dylan, Josh, Kristy,Maddison and Taylor were so calm and …
Dr.’s displayed excellent bed side manners. Nurses, triage nurse, ER admitting personnel, X-ray techs. All were very nice, precise, patient and absolutely professional. They’re the best for sure, here @ Rapides Regional. ❤️❤️❤️💯 …
The visit on Aug 20 was much better and more professional than the previous weekend. The Er staff was so caring and kept me well informed The nurses and care staff on the floor were great.
Great experience across the board, however, the discharge nurse was very rude, she would have preferred to wheel me out in my gown then to give a little extra time to change into my clothes after surgery. She definitely needed to eat a snickers
We updated Dr. Beard with all that had transpired since my last appointment four month prior. His input was crucial to me as we plan my treatment plan. He reassured me that if I need to receive more radiation treatment, he is able to do …
It was disturbing that I went in for a colonoscopy and about three times i was asked if it was for an upper GI. Once a nurse came in and asked if I was….another person’s name. We all understand that everyone these days is short-handed, but this is scary. Thank goodness I could answer and had someone with me.
Had a appointment on 8/29/22 @1:30 arrived at 1.10… asking personal information out loud.. told her sorry don’t give personal information out loud for everyone to hear. Then she hands me paperwork to fill out rudely.. fine then another …
I was transported to Rapides ER with signs of a stroke. I received the TPA shot which I fully believe saved my life. The people were very nice and took good care of me. Thank you
It is a shame when you are working off shore on a oil rig. And a family member is brought into the hospital and is admitted into ICU and you call for information about your love one and you were told that shift change we don’t have time …
Thoroughly examined me and then reviewed the exam. Attentive to listen to my complaints so to meet my needs. Today I am feeling better than Doctor appointment day. Thank you
My appointment with Dr Ahmed went very well. I was treated very nice and he listened to my problems I am having. His nurse and reception had great personality and did their jobs on time. Thank you for all of your kindness.
Excellent! I am an employee and was able to continue work until called. once called, they took me straight away, pleasant interaction with the phebotomist and done. Ryan Riche’ and his crew provided 5 star, efficient and compassionate service.
Thanks
Was pretty disappointed how I was treated when I went in the E.R. for the most severe pain I have ever been in my life. I didn’t know what was wrong either. After about 2 hours, I finally got X ray done, which then I was able to get some …
Absolutely the best place for my husband to be. The quality and professionalism of care was of the highest standard. The compassion of the staff whom we encountered was “soothing to the soul”. I cannot express my gratitude enough our appreciation to RRMC for being there for us during an extremely difficult time. Thank you!
Not sure where to start!! Do not bring yourself to this ER, the hospital is so understaffed the ER is being used as a holding facility for patients waiting for beds on the wards. People are in the hall or should I say “On the Wall” as it’s …
I never do reviews or publicly criticize, but I’m shocked and concerned with the experience we had at Rapides ER today. My mother was rushed via ambulance with severely high blood pressure, headache and trouble communicating. My father, a …
I went for an Xray and an MRI over the last couple days expecting the long waits and red tape of a typical hospital visit. WELL, I was pleasantly surprised with a very different outcome. It was a very refreshing process from registration …
The staff on floor 4 was exceptional from the housekeepers to the nurses. I was most moved by the tender loving care the tech, Ms. Aaron gave my mother. The staff treated my mother as they would have their own. It was clean and the doctors and nurses were very attentive . I was so thankful for the care they gave in her final days.
I have been coming to Rapides Hospital for years now and I had to come today. They’re are always professional, patient and kind caring staff. I came across an RN named Stacy Smith she is phenomenal!!! This was my first experience getting an …
This hospital is a joke don’t take your people there if you care about them staff is real rude from cna to the nurses they let my brother blood stay low for 2 weeks and just gave him 1 pint and he needed 4 this hospital will let you die. And blame you we got him out of there opelousas general her he come
Very good experience. I can’t remember the tech that performed my mammogram, but she was wonderful!
Mammographer was very kind and friendly. Eased any anxiety I had. Called back in a timely manner and the facility was very clean.
Very disappointed. Did not feel as if miss Debbie the np I saw this morning had care or concerns for me or what was the cause of what was going on. I do believe it could’ve been better.
The receptionist was really really nice and helpful..
Also the lady that did the lab work on my husband was outstanding..So friendly and just the best
The nurses were really nice. The wait wasnt tht long. I was in and out in no time. They are alot faster than what they use to be that’s for sure.
I had Avery good experience in nuclear med with supervisor Stephanie very professional and kind. Explain everything where I could understand well.
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Recently, I required an unusual blood test for a gene causing cancer in my family. The Lab Tech, Miss Stephanie, was able to discern what exactly was needed and took care of me quickly and professionally…………..Thank you Miss Stephanie for a great job. And her needle sticks were not even felt!!
I was sent to the ER from a Dr.s office in a hypertensive crisis. BP 200 over 100 range. While I was taken back immediately it quickly became apparent that the ER staff were overwhelmed and not trained properly. The nurse wheeling me to …
Dr Naseem A Jaffrani MD is the best Dr I have ever seen. He is the most caring Dr with True Compassion for his Patients. I have no problem waiting on Him because he is the best.
I am giving this hospital 1 star based solely off of housekeeping. The manager seems to have a strong dislike for making darker skin patients comfortable. Which makes absolutely no sense bc I thought the manager was a minority however, …
Great experience! Was seen in a timely manner. Physician was very helpful and I am completely comfortable with having the procedure after speaking with him.
Phenomenal service!!!! I brought my wife in who was not breathing due to anaphylactic shock. With in minutes they had her breathing and talking again. Thank you for your great staff!
Very professional and caring nurses, Dr. Noel, OR staff, anesthesiologist, and everyone else.
I was very well cared for. Should I require surgery in the future I will use …
My visit went well except for one LPN, Laura, on the sixth floor, which made my stay horrible. I’m currently having nightmares about how I was treated under her care. I’ve never been in a situation so dire. My son was scared to leave me …
Overall I had a good experience. The medical staff in the ER and on the third floor of South Tower were great. The one complaint that comes to mind is having to repeat the exact same medical information to EVERY healthcare worker who walks in the room.
I would like to greatly extend my gratitude, towards the entire staff on the 6th floor. My wife was there 4 days with a kidney stone that was too big to pass, trying to get rid of some infection. She was aggravated from the pain but, the …
Absolutely horrible. I’ve been going to Rapides since I was born in 1983. I’ve had all my children at Rapides as well. I’ve never had a problem until I had my last baby on September 30, 2022. My sister works in the NICU and my son was …
stuck me in a waiting room with an iv for hours. forced me to wait hours in a separate waiting room from my mom while on pain medication they gave me without telling me first. Had abdominal pain which turned out to be five severe stomach …
Everyone was so nice. Great experience. They went above and beyond checking to ensure I was doing okay while I was waiting on results from X-rays and ultrasound. My experience was 5 stairs.
Last month I was in an accident on my way to New Orleans from Texas. The airbags deployed and destroyed my arm from elbow to wrist. I was taken to Rapides Regional by ambulance and had exceptional care from their staff from the moment I …
I had surgery with Dr Hall and Dr Norem, the anesthesia team was wonderful. Both Doctors were wonderful. Staying in Rapides Women’s and Children was nice. My first experience with RRMC as the patient. I had some nice nurses, don’t remember their names and didn’t think to take them down. Highly recommend Dr Hall and Dr Norem!
Great care from a wonderful staff in the ER Department.
Also to the PICU floor nurses and Doctors…Y’all are fantastic!!
I have always gotten the best care here and so has my son. And will continue to keep getting my families health care needs here!
I’m still in this hospital, it was 5 stars until this morning. For the most part I’ve enjoyed this almost 1 week. Last night and this morning things are going downhill fast. Rude nurse who will not talk to me and made me wait 3 hours for meds. Will continue to update.
I was admitted into the hospital was on the 3rd floor south for heart cath and preparation for aCABG. The staff took good care of me. I then went to surgery suite. The staff began prepping me for surgery. The staff was very courteous and …
They never have a room available. I’m there with chest pains. Uncomfortable. Someone said it would take 3 hours to get into a room upstairs. They don’t have enough staff in the ER to help people. I left. I already have bad anxiety and to get the courage to go to the ER and then nothing. Go to Cabrini at least they seem to care.
From the labor room, to postpartum unit and nursery, everyone was great. We were treated with kindness and compassion. The nurses answered all of my concerns and Dr. Manuel and Dr.Danivas both ensured that me and my newborn were taken care …
Can definitely tell which nurses are there to help and which ones are there for a pay check. Trauma unit was professional and fun to be around. Once in a room, nobody was in a hurry to do anything or communicate with their coworkers. Only …
So I am not giving 5 stars due to ONE nurse. My father was in trauma unit 5 A and his nurses were amazing all around. It was however a nurse there and I never caught her name. This lady had to be Tone deaf or either loved the sound of her …
Great staff. I felt safe and at ease going into a major surgery . Staff from admissions to surgery prep to anesthesia to floor nursing after the procedure were all professional. The nurses and doctors who cared for me were angels. Thanks
Rapides staff is the greatest!
Every move is thoughtful and the kindness is genuine.
Dr. Norem is the absolute best surgeon. Overall great experience for the first major surgery I’ve experienced.
Pastor Smith
Everyone is so kind and considerate. It was fast also. Plus I love the fact they did my mammogram and was told if there was cancer or not. They been watching a spot and have been so kind to me. Thank you
98% of my symptoms pointed to COVID, which I’ve already had the pleasure of having in August of 2021. The nurse or aide never even touched either swab inside my nostril, only around the outside of each. Sure I had it but thank My God …
After I arrived at Rapides Emergency room they were quick to bring me back for an x-ray of my arm, but afterwards sent out to sit in the regular waiting room and after about 20 minutes there I was given a seat in the hallway of the ER …
Excellent care! Presley was the BEST labor and delivery nurse I’ve had delivering any of my four kids! Dr. Hall is also amazing! Couldn’t ask for a better experience.
Love Ashley in the infusion room. Super nice and really cares about her patients! Always attentive to my treatment. Ashley is going to make sure each person is treated properly. She is awesome!!
I love Dr. Hall and Gayla, they always make me feel welcomed and well taken care of. Also with my mammogram, at my age there is no more shame, we just get it done and I love those women a well. It’s always clean all over and I always feel safe!!
Dr. Horton, the attending ER physician, the nurses, techs, Ms. Prestridge, the admitting clerk and all other staff members were awesome. Once we
presented to the ER, we spent the whole night in there. One staff member asked …
I worked there, Thankfully after Katrina hit my hometown. A lot of the people were great. It isn’t how it started out though. I lost my job for caring. It is one of the better hospitals, however, the B/S bureaucratic things that Everyone, …
The professional medical care was based on the person that day. Thirty percent of the staff was always caring, respectful and professional. Seventy percent of the staff were aloof and had to be asked for simple items repeatedly over 30 to …
I have had to be at this location for 13 days with pneumonia. The experience has been amazing. The staff has been incredible. They have gone above and beyond to make me comfortable to do everything possible to make me better. I don’t know …
I have never had such caring and compassionate hospital workers ever at this hospital. The time wasn’t bad I was there for about 6 hours but they were working and running test the whole time. The NP was very caring and concerned. The …