Ascension Parish, LA – Rapides Urgent Care provides quality health care to indiviudals in Donaldsonville, Gonzales, and surrounding areas. See more
Read More| Saturday | 8AM to 8PM |
| Sunday | 8AM to 8PM |
| Monday | 8AM to 8PM |
| Tuesday | 8AM to 8PM |
| Wednesday | 8AM to 8PM |
| Thursday | 8AM to 8PM |
| Friday | 8AM to 8PM |
2389 Hwy 28 East, Pineville, LA 71360
Got me in and seen quickly staff was friendly and helpful
Staff were courteous and professional. Would utilize their services again.
Everyone was very nice. The bathrooms needs serious attention.
It took 2 hours. But great service.
The staff are beyond wonderful. Always so nice . Thank y’all for all y’all do !💋 …
Very polite and courteous. Also quick
I was seen within 15 mins of my appointment time.
Fast and convenient!
They were prompt with care. And reasonably priced.
Staff friendly. Dr. Williams is a very good doctor!
Went in for a travel covid test and it took 2 hours
Fast and efficient.
Took way to long to help me I sat in the lobby for two hours and then didn’t get checked up on for an hour when we got put in the room
Great experience every visit. From receptionist to nurse to pa/np, the best!!
Very helpful employees and service.
I had wonderful service by the staff…and Dr..
Y’all are so awesome !!!! Thank you for listening to me and leading me in the right direction to get further information / assistance about my issue 5 🌟!!!!! …
Amazing, quick, courteous, thorough, professional service.
The wait was less than 20 minutes and the staff was awesome. Highly recommend!
Currently waiting in my truck to get called on phone to walk back in, going on 1.5 hours now….
Excellent
The wait was horrific. Had to wait 3 hours to see a health professional.
Everyone was nice always are nice it’s just the wait time is always 2hrs or more !
Overall great experience! Nurse Derrick was the best!
Friendly professional staff. Listened and explained diagnosis well.
Very nice, very knowledgeable definitely would go there again very nice people. Very clean inside.
Everyone was friendly, kind and loving. The only urgent care I go too.
Five stars only had to wait a while (long time) a few times the staff is friendly and actually listen to you
The staff was great. Nice and friendly, very fast at getting us in and very professional.
Very good service, very polite and around good doctors and nurses, I’m very pleased with the service.
Friendly staff, no long wait , clean facility. Staff is helpful, No prejudice attitude towards the elderly or handicap.
Quick and kind staff.
Kind and attentive staff. Showed up just before closing and they got me seen quickly.
Absolutely loved the staff and provider we used! Very professional and friendly!
The staff was nice and caring. This really helps when you are in pain.
Friendly staff, quick service.
The receptionist is a miserable person. I will never go back. She’s terrible.
It’s was not quick but not too long before I got seen, and the staff was knowledgeable, making me feel secure in my care.
Great service! In and out in 30 mins including the 15 minute waiting period for a steroid shot.
Very friendly! Quick service! Knowledgeable and concerned staff.
Staff from beginning to end was very professional and made me feel very comfortable
Went in with high blood pressure and they did absolutely nothing but tell me to call my doctor. Will not go there again.
Great service! Friendly people.
Great experience… They were super fast and efficient… It was super clean there also… Everyone was extremely nice too
The wait wasn’t long. The staff were very helpful and answered any questions I had. Definitely will use them again if needed!
Staff was friendly , compassionate and professional in taking care of my needs .
Went in for torso pain (ribs) got seen very quickly everything the x-rays to being seen went super smooth.
Fast, friendly, professional service! They provided exactly what I needed at the time I needed it, looking forward to dealing with them again!
The staff and Dr. Koduru were phenomenal!!! Very Professional, friendly and efficient. I’ll definitely go back there if need be again.
My daughter was given such outstanding care at the Rapides Urgent Care clinic earlier this week. Thank you all so VERY much!
Didn’t even find out what kind of bug bit my baby just said take Benadryl and still swollen and red and can’t move it still won’t be going back here!!!
Thankful for the care and concern I received while I was at the clinic. I am feeling much better!! Thank you all!!
Great experience with Rapides Urgent Care. Staff was friendly and knowledgeable.
I am a veteran and I was very ill. So glad I had a place to go. Did not wait very long. Staff professional and polite.
W I took my daughter, who had a severe sinus infection blowing and coughing green mucus. She was told to go buy some Allegra I will not use this place again. Worthless
Wonderful job! Listened to me and my requests for my baby! And it made a tremendous difference for him so that makes me feel well pleased!
Excellent care but I was more than they could handle so they sent me on to the ER
Walked in and did not have to wait long. In and out in an hour. Staff was courteous and took care of me.
Rapides urgent care is the best. It is clean, staff is very friendly and the dr. knows what to do. I recommend this facility to all. I go to 28 east.
I was in and out quickly. The staff was great.
They took care of me with excellent care. Didn’t have to wait long. Very efficient.
Got in very quickly and the staff were all so very nice and treated me great!
I visited repides urgent care in Pineville Louisiana a little over week ago due to pain in my leg everyone was nice I found out I had sciatic nerve that was causing pain I was given a shot and prescribed diclofenac sodium i also suffer …
They have friendly and knowledgeable staff that know how to take care of you!
I’ll keep returning to them for my urgent care needs!
Very good service, very quick, very prompt, painless shot. Very impressed. Will definitely come back again when sick
Excellent Staff and Prompt service! The receptionist was so friendly and helpful. Thank you!
Pitiful service shouldn’t be call urgent care, nurses aren’t very professional. Can’t even do a flu test
Great experience. I just wish they would answer the phone pretty soon after eight am when they open instead of leaving the answering machine on telling me to call back after 8! It’s 8:32 right now. But face to face, it’s an excellent place, and I’m glad they’re in Pineville!
Staff nice and professional. Facilities were clean. Was seen much sooner than the first estimate I was given. 5 Stars
The staff there is AMAZING!! They are always exceptionally kind and attentive. Being sick is not so bad when you have someone like that taking care of you!!
Dont even waste your time here! Never told me what was wrong as I asked she ignored me and walked out I mean if you dont like your job then get a different one.
They were very nice and fast. Would 10/10 recommend this place.
We drove over an hour to take my son here and I would do it again in a heartbeat. Quick and friendly staff, just exceptional all the way around. Would recommend to anyone
It was my first time going to a urgent care hospital, the experience was very nice & the place was clean..👍 …
Went in with severe abdominal pain and they sent me to ER. ER found perforated diverticulitis.
Very grateful to the urgent care for fast pass to ER.
Service is excellent and very quick and professional.
Great patient care and were knowledgeable to my needs and treatment
Everyone was friendly and professional. They got me in and out. I only waited a small amount of time for my test results.
My experience at Rapides Urgent care was a positive one I like the way the doctors and staff treat you in a professional way I will go there again if need arrives Thank everyone
The staff was very nice and professional. I felt very comfortable with all the staff. Everyone was nice and caring.
Long wait but appointment helped.
Really quick and helpful! I use this place any time I need to go to urgent care! 💜 …
I limped in with a broken foot and was turned away at the front desk due to them rejecting my insurance. After calling my insurance provider to find an urgent care clinic in my network, I discover that Rapides After Hours should have accepted me. I’M SO ANGRY!
Staff was professional and concerned about the problem that I had. I was treated with respect and the care i received was great.
I love this urgent care‼️ I visit only to have Dr. Celeste McKnight make me and my girls are in tip top shape SHES THE BEST‼️🔥🔥 …
Quick, Efficient and knowledgeable service.
Always provide great service.
This was the first urgent care I have gone to. They were very nice and if needed I will go back.
They don’t even know what they are doing at the front desk – can’t imagine how it would be seeing a doctor. My friend had staples put in at RRMC and we were told we could just get them removed from one of their clinics. This being the …
They were very fast and friendly! Even called me the next day to check on me to make sure things were okay! Definitely would recommend!! God Bless these guys!
Very nice atmosphere. The staff were friendly and accurate in providing great service. The doctor was very nice and informative as well as thorough.
Please work on the times that patients are kept waiting. It is entirely too long. They want you to keep the door close because of privacy issuses. But it seems they put you in the rooms an just forget about you. Wait times shouldn’t be so long.
The staff at Rapides Urgent care in Pineville, Louisiana were very professional and helpful. They took care of all of my needs and questions.
My 7 year old daughter had been sick. Running fever 102 since the day before. Diagnosed her with URI, script for cough med. that afternoon, no relief of fever, feeling worse. Fever over 103. Brought to pediatrician today. Dx with Strep and …
Very long wait, 2.5 hrs Dr wasn’t very informative. I do believe she made a good judgement call based on symptoms and prescribed the right treatment. Will know for sure in about a week.
I scheduled appt online and was seen immediately when I got there. The staff and dr were extremely quick. Got us in and out. Great place!
I brought my son into urgent care with an allergy to shrimp. That crooked eye dark hair receptionist refused treatment to my son because he didn’t have the right Medicare card. She wouldn’t even offer to let me pay cash. She handed me his …
I will never waist my time or money at this place again and neither should anybody else that has a injury($50 co pay due to them being a so called specialist $62 dollars worth ofighting medication). I had to go to urgent care because my Dr …
In and out quickly. No long waiting time depending on time and day. Staff listens to you and provides excellent care.
Excellent care! The staff was friendly from the moment we walked in to the moment we left. Very professional, efficient and competent. Excellent PA on staff. Great place. Would definitely recommend it for after hours minor care needs.
Horrible bedside manner. Came in for back pain and honestly I would have rather went to the ER. The PA was ok, she did listen to me and asked questions to figure it out, but her assistant (girl with long dark hair) is rude, pushy, and …
This place always gets the job done but I will no longer go there. After years of using this place when I couldn’t get an appointment with my own doctor I go in for thumb and wrist pain. I get a prescription for ibuprofen and two hand …
Quick and friendly- great service! Thanks!
I can’t say enough about how good the service is at Rapides Urgent care, even though they’re not owned by the actual hospital this is a very professional establishment and wouldn’t go to any other urgent care …
I asked them to do a strep test on my son, didn’t even look at his throat. Just looked at him and said he had hand, foot, and mouth…. he was covered in an obvious red scarlatina rash all over his body and running a high fever. Brought him …
Treated for nausea, vomiting, and diarrhea. Received meds and IV fluids. Staff was very compassionate and took good care of of me. Check in is easy online or in person.
The staff on this visit were the nicest people I’ve ever encountered there. Thank-You all for the jobs you perform daily to keep us as patients healthy with a smile.
Everything was fast and in and out in no time
All aspects of my needs were discussed and my rights were protected by all staff members. Considerate, conscientious, Holistic Health practices are enacted by each. My needs were addressed and met, and Urgent Care helped me to be well, today!
I am very pleased with the care I received at Rapides Urgent Care . The staff was very experienced and curtious .
Dr. Celeste is the BEST! She always pays full attention to any of my families needs and provides accurate care!
We had a women that was rude as all get out. If we are there we already not having a good day we DO NOT need your attitude! But the desk people are sweet.
Always fast and very nice!
I was seen quickly near quitting time, examined and treated to splint to minimize movement of injured limb, followed up later for appointment with ortho, great job
The staff was very rude and I have never encountered an Urgent Care facility that wouldn’t see you for minor problems. I wouldn’t suggest this facility to anyone. Awful experience and staff was horribly rude and made me feel like I was a piece of dirt.
Rapids is the best urgent care if you need immediate care. Staff was pleasant was able to see a doctor within 15 minutes.
Your website says no appointment necessary, yet we all know that’s not true.
Not only that…. they give you attitude and looks as if you should know better when they can’t even adjust their own website. …
Everyone was so friendly! From the receptionist lady to the PA and nurse and x Ray girl. I hate being sick, but they make it an enjoyable experience… Well for the most part. Then they called me today to see how I was feeling. That was so thoughtful.
It was ok. Took some time. Even on a slow day. Room was empty when I got there, all were nice and professional. In and out in just under an hour. I will be back.
Very kind people working there, they all had a great sense of humor, all very thorough, professional I will go back for anything else that happens you never know
Went first thing on a Wednesday morning (8am) with severe nausea and vomiting, we were pulled back quick, but it took well over an hour for them to give me anything for the nausea, even after asking several times. Then I told the NP that I …
I went there because I was told the cost would be $155 and we are self pay so the more money you can save the better. I was told $100 for the visit and $55 for the Covid test. When I went to check out after already paying my $100 up front I …
Went to Rapides urgent care on 28 with a cough and chest pains and was told I could only have a FaceTime visit. Doctor asked if I had been taking and medicine for my cough and when I said no she laughed and said well that’s probably why …
Waited 3 hours to be seen even though I had an appointment. Staff was nice and very apologetic, unfortunately, that didn’t make up for the poor scheduling management.
We were seen quickly and the nurse practitioner we saw was very professional and incredibly sweet with my 4 year old.
To be honest it wasn’t that bad. Though one nurse shouldnt be a nurse at all. She basically talked at me and not to me. Wouldn’t let me get a word in. Very abrasive. One of the other nurses left the door open. She yells sir you can close …
My visit the Rapides Urgent Care in Pineville, La…..they treated my problem and were super great with handling my problem. I have no complaints with the medical staff whatsoever. I would recommend them at any time. Thanks for the folks at Rapides Urgent Care for taking care of me.
This is the second time I’ve talen my son to this facility. I was poeased with the over all care and prompt timing to be seen although ilI was not as pleased to see we were brought into a room where the table paper had not been changed from the previous patient. They never changed the table paper either, so I did.
I wouldn’t bring my dog here. This was the worst place as far as misdiagnosing my 8 month old told me it was just her allergies and giving her mucinex in the evening would cause her to cough also wouldn’t give a steroid bc it cause …
Less expensive co-pay for my insurance, compared to an ER visit. Convenient location, very competent staff. Being able to schedule and check-in on-line is also very nice.
Hardly any wait time ! Fast, convenient and accurate care !
Well usually when you visit any Urgent Care facility it’s packed, my wife and I visited the Urgent Care Unit on Hwy 28 East in Pineville, on Saturday evening a little after 6:pm and found only one person waiting, we don’t know how many were …
I visited Rapides Urgent Care the day after Thanksgiving. I had a horrible Upper Respiratory infection. The people were very nice and I got the medicine I needed, and am much better today. They saw me in a timely manner, too, Thanks again.
The wait time was kinda long. So I was a tad disappointed about that. (There were quite a few people in there.) But the service was great. The employees were very friendly. And the professional who treated me was spot on with the problem. I …
Office is neat and professional organized. Staff were friendly and competent. Services we received were completely professional. I was completely satisfied.
I normally would give this urgent care a 5 star rating but my last visit was horrible. The nurse practitioner shamed me for bringing my child here instead of her pediatrician when she was running fever over 102! It doesn’t matter where I …
Everyone was helpful and kind. Though my issue wasn’t any kind of dire emergency, I was treated with respect and dignity. Every person who entered the room at any time was top notch. 10/10 would recommend!
A strong 10. The staff was very friendly and the service was of the highest quality. Also one of the Doctors was enjoying his day singing in the hall and it really made my day less gloomy. Ultimately a great experience.
Nursing staff is polite, considerate, and they called to check on me the next day. The PA I seen was amazing and professional, ordered x-rays and she referred me to an amazing orthopedic surgeon. The NP I seen the day prior on the other …
All they cared about was if I had covid or not. The nurse did not ask me how I was feeling all she did was tell me that I’m covid negative and sent me on my way. I even asked for an X ray on my chest and they didn’t do it. I wake up every …
Awesome urgent care they took real good care of my daughter ❤ We didn’t wait long at all we was in and out with in 30 minutes
Front desk girl -Rachal – extremely rude and gives bad information to patients. Dave is also rude and unhelpful. Wanted to speak to a manager but was told they couldn’t tell me the managers name, however the Coliseum location told me that …
The urgent Care on 28 east is great we love and trust the staff there. they have always helped my children when they need it and they take our Medicaid with no problem never made me feel different because I’m a low income Medicaid patient like the hospitals do
The staff was every nice. The doctor was great at explaining everything to me I will definitely go back again
We made an appointment and sat there for an hour. We did not recieve an email or anything about paperwork and called. They cancelled our appointment saying we were late (eventhough we had been sitting outside for an hour) and blamed us even …
First time ever going to Rapides Urgent Care. My little one was crying over a pain in his side. He has an extremely high pain tolerance so I was very concerned. Come to find out it was something small that was causing the trouble. The staff …
I was extremely pleased with the staff! Very kind! Explained everything to me in terms I could understand! Made sure I was comfortable before discharging me! I will definitely be using this urgent care facility again in the future and giving my recommendation
My appointment was at 9 AM. I was having problems with my lungs I asked him to do an x-ray because I have nodules on my lungs and I have a hard time breathing. Guess what he just said that I have muscle spasm and sent me on my way he was a …
The doctor was very polite and had amazing bedside manners. She did all should could to be sure my son with in no pain.
With 4 kids I have been to this urgent care a few times and have been very satisfied. However this time I was not. They are taking precautions against covid 19 so in compliance I had my mask on, but when the nurse came in to do vitals she …
Phenomenal staff and service! Arrived at 7:55pm ( The office closes at 8 PM). The staff never showed signs of being upset or unwelcoming due to us showing so close to closing hours; instead they were very welcoming as if we were the first …
This review is completely based on the policies & procedures of Rapides Urgent Care. We went in as walk-ins for a rapid Covid test. We waited 4 hours to be seen. Luckily we were able to wait in our car. They phone triaged us from vehicle …
Went in because I was having some tenderness and pain around my ear. Glad I did because both of them were affected. Not infected but there was some problems with them. Got ointment and antibiotics. Didn’t have to wait long and not a lot of people there. Everyone was nice.
I am thankful for the professional and compassionate care I received from the front desk check in, to the vitals check, to the questionnaire fill out, to the examination, to the treatment. The clinic was clearly busy but the staff made me feel as though they I had their full attention when it was my turn.
The treatment was short and sweet and was diagnosed with TMJ. They called in a prescription for celebrex which was 74 dollars for 14 pills. I have medicaid so I wish they could have figured out an alternative that my insurance would …
Trent and nurse Rachel and rad tech Heather were amazing. Gave full instructions on visit and were very courteous
Had to get a rapid COVID test. Scheduled same day. Got it in and out in no time. And the staff were really excellent professionally and personally.
Even though the posted wait times were long and I was there at a very busy time, I did not have to wait long before being brought back. All the staff were very nice and helpful. Despite being sick, it was a very pleasant experience!
I have ongoing severe sinus infections. I made an appointment here to be seen and was not taken seriously at all. I basically had to beg for three prednisone’s. All with an excruciating days long headache that nothing would fix, for which …
i went to rapides urgent care and received a positive covid test. I asked the dr. what treatments were available and she said there was nothing they could do. just go home, take, tylenol, and rest she said. the next day my husband called …
Everyone that helped me from the nurses to the provider was so kind and helpful and very thorough. I had a pleasant experience from beginning to end. I was in and out in 45 minutes! Would definitely recommend.
Awesome service and awesome patient care. Care team- Rachel, Amina, and Jonica were awesome. Five star service. Best Urgent Care in Central Louisiana.
My option for a virtual visit was exactly what I needed. I knew what was wrong (tooth abcess) and explained my symptoms as precisely as I could. The nurses and doctors I spoke with were exceptionally kind. While I knew they were busy, they …
HIGHLY upset w this place!! I brought my 16 month old in to be tested for rsv bc she was exposed at daycare. Dr said she was negative, later in the day she was still running high fever, so i called to double check & make sure she was tested …
Service was quick, everyone was caring accommodating.
Very rude. Lady at the desk said “and you waiting to come in at 7:30 for tHat?”
Me and my fiancé are in college and going to the doctor at a normal time is very difficult. The urgent care does not close until 8. We didn’t need anything too …
The testing for Covid process was very simple and easy. Stay was very helpful and friendly.
The receptionist was extremely rude to me. I am 18 and this was the first time I have going to urgent care by myself. I was not sure what to do and she did not help at all. She cut me off in the middle of my sentences and wouldn’t tell me …
The staff and nurses are very kind and make sure that you get all the help they can provide. If their wait time is long they will let you know before you check in as a walk in, and they will check the other rapides urgent cares in the area …
The receptionist at the location was extremely rude. Went because my wife has underlying medical issues and has all of the symptoms of COVID-19. We were told that because we didn’t check in online there was a 3 hr wait. The receptionist …
Went in for running high fever after 4 days and while I was they asked and recommended that I test for covid, so I did. After about 10 mins they come back with negative results and my discharge papers,”your negative sir so your good to go”. …
Made appointment on line. Called when I arrived and was told they would contact me when there was a room. After a short time I was ushered through an empty lobby to a room where I was seen almost immediately. The nurses were very nice and professional.
Almost no waiting with online check in. Very professional. Will use them again.
Different visit for Covid. They did not prescribe any medication told me to eat …
I received superb care from Patricia at the front desk, who was professional, timely and friendly. The nurse and tech that obtained my medical history was friendly and professional. …
Don’t waste your time and money especially if you are self pay. I had a covid test 55.00 then 271.00 for the doctor to.come in and say there is nothing we can do for you. It was myself and my fiance being seen. We told him we believed we …
The x-ray tech is a smart and sweet gal.
I did not have a good experience. I was told to make an appointment as to not have to wait hours. I made an appointment and still ended up waiting over 2 hours past my appointment time. I was only there for a drug screen so I was not …
I will never go here again I went here last month because I was having a bad headache because of my wisdom toothache & they prescribed me headache medicine but it didn’t stop my headache when I took it so I called them to let them know & I …
Compassionate is the one word I have for the NP that treated me
I was in and out everyone there was super friendly Thank y’all
We did not have to wait long at all! The entire staff was very welcoming and friendly! Will definitely be going there for all of our after hours needs!
Good experience here with the exception of the front desk girl being extremely rude. She seemed very perturbed at our being there 20 minutes before they closed. We were worried my son had subluxed his radial head and it had just happened a …
The wait to be seen was unbelievable,3 long hours in my car ,Understandable though because of Covid . Once in the staff was amazing ! Very attentive & caring .would …
They were so professional. Didn’t have to wait that long. Great folks! Very nice. Would highly recommend this urgent care to everyone.
Professional and kind staff. Same as Dr and med assistant. Don’t have any complaints.
You go inside they ask you walking or some online thing I said walk in she said sit down and wait until I finish some more information into the computer I waited 10 minutes then she asked me the same thing again then she gets my information …
Not the best service I’ve gotten from urgent care or this clinic. Waited a very long time for them to confirm I did not have pneumonia and then they sent me off with a paper script for oral meds after all the pharmacies were closed for the day.
Do not go here. The lady at the front desk is extremely unpleasant. She immediately began talking down and talking over me, assuming she knew what I was going to say before I said it. She then turned my 74 year old mother away because she …
They got me into the back very quickly which is great but not only was I given incorrect medical advice but then was prescribed medication that I can not take due to being Stage 3 Kidney Failure. Even though I had already told the nurse …
How unkind can someone be. Lisa Lauve was asked for by my dying husband whom is fighting between 15 and 20 seizures a day. Barely remembers me and is about to stroke out but he asked for this certain dr he saw a year and a half ago and she …
Very friendly and fast took good care of me when I was there.
Very kind and every one of the employees left a lasting impression on me. In the most positive way possible. I was told by one of my friends that this was the best urgent care to go to and I’m pleased that I followed her recommendation!
The staff is friendly and professional as always. They sent me to an ER and made sure i was seen right away .
These people doesn’t even deserve a star.
They had not a care in the world for their patients. Only how they get paid.
From checking in to discharging paperwork, …
I had the unfortunate need to be tested for covid. Positive for covid – I’ve had the vaccine and boosters, so hopefully a mild case. Everyone was very friendly. Answered my questions. Even did a chest x-ray because I thought I had pneumonia, not covid. I don’t remember anyone’s name, but they were all very nice.
The office is very clean. Staff is friendly and knowledgeable. I was in and out in a timely manner with my diagnosis and treatment plan. Would highly suggest anyone in need of urgent care to visit this office.
Fast and efficient. I’m very pleased with the speed of treatment and the staff were great.
The staff were all nice and friendly! Very clean facilities! I’ve been here a few times and always had a very good encounter and I feel like they care about you!
The staff were very friendly and thorough. I was especially surprised at nice everyone was since it was the end of the day. Even though they took their time to make sure every one of my concerns and symptoms was taken care of and listened to, it was still a quick visit.
The staff was friendly. I had a good experience overall. My only complaint was asking for my ears to be checked and told they would be and they never were. I thought it was common procedure to check ears, throat and listen to a sick …
If I had not had not had to wait in my car for 2 hours I would have been more favorable. When asked they couldn’t tell me how long it would be until I would be seen. It is frustrating to sit and not know how long before you’ll be seen. …
Brought my six year old in and they got us back super quick, tested her for everything, and came back with flu type A diagnosis. Very thorough and super sweet and patient with my daughter. We were in and out in under an hour!
I brought my daughter in for an xray of her arm. Every staff member we came in contact with was very sweet and helpful! We were in and out within an hour. Great team at Rapides Urgent Care in Pineville!!
Quick and friendly service. I’ll use them again
Turned my dad away and refused to look at him. the receptionist shut he window as a disable man was still talking trying to speak
Didn’t complete an exam, still charges me (prepay) and now doing a formal complaint. Awful.
Yet another successful and pleasant trip to urgent care! Lost my voice, turns out I have a nasty sinus infection, pharyngitis, and some gnarly earwax buildup. I came in late and everyone was still super patient and kind about it. Got my wax removed quick and I’m feeling better this morning! Thanks, y’all!
I appreciated the ability to make an appointment to be seen. The staff was very helpful.
The reptionist at window said they would not provide medical Care for me because they are backed up .Then lock the door and turn off some lights If your going close early.
Quick service
Helpful and friendly service I would recommend them for non serious service. Hard to get to the building because of their location
I called to see if they were still open and the lady informed me that they had a lobby full and that they were no longer taking patients for the rest of the evening. I went in to double check because there was only 2 cars in the parking …
Went to have my elbow looked at. Courteous and very professional team. Very highly recommended!
This is the second time that I have gone to this Rapides urgent care facility and I have always been treated with the utmost concern and consideration. They got me in and out as quickly as possible both times and took really good care of …
They took me right in. Everyone was nice and professional. Facility was clean and masks were worn. Even got a follow up call the next day. They came recommended to me and I will recommend also.
The wait time was pretty fast. However, I felt like I didn’t get a ton of clarity about my toddler. They called in a breathing treatment but I wish they would’ve shown me how to do it before we left
Very nice people clean but they need more education to treat you it’s like they don’t want to help you at all
Amazing staff! Super helpful and understanding!
Thanks to Rapides Urgent Care for your accommodation and candid manners! What a great staff?!! Thanks so much!
This visit I was able to get in and out very quickly thank goodness since I went after my 12 hour shift of work. I will say other times when I’ve been here it has taken a lot longer to be seen. The Nurse Practitioner Celeste was very nice and professional.
I was very pleased with my visit. Everyone was so friendly and helpful. I was in and out very quickly. If you’re in need of medical care and can’t get to your primary doctor, I would highly recommend Rapides Urgent Care on 28 E. In Pineville.
Thanks for the awesome service and kindness that everyone showed to me! Well done and everything was done in a timely manner and care.
We all know going to the doctor is the worst because obviously, we feel horrible. Well, The entire staff of this Urgent Care was so kind. Even though I arrived just before closing on Sunday they all were very friendly and knowledgeable. …
They were all very kind and considerate. They had us in and out in less than an hour. They made my 5 yr old more comfortable, she was very nervous.. The NP showed genuine concern and was very kind.. The triage nurse was very sweet and made …
Friendly, professional and prompt. I’m from Chicago and was able to experience true southern hospitality.
Wait was pretty long but the doctor and staff where really great and listened to me. I was able to get everything I needed to recover faster!!
I waited just to be told they didn’t know what the rash was and gave me a steroid shot and was told if it didn’t get better go to the ER. So if that’s how it is, just tell me yall can’t treat that…. I stead of letting me sit there itching and hurting.
Dr was very attentive and was very knowledgeable. I was impressed by his willingness to sit and discuss the symptoms and not be in just a rush to just get in and out.
Great staff, listened to me, showed empathy, patient with my questions and worked efficiently together
Fast and friendly, staff was great especially nurse Rachel. 10/10 recommend.
The Dr was very nice and explained very thorough. The lady at the window was extremely rude on the phone and in person. She didn’t pay attention to her typos on my checkout information pages. Was was offended when I went back to ask her to …
Not a very long wait, nurse that took my vitals was not very friendly and didn’t tell me my temp when she took it although I told here I didn’t have a Thermometer. But doc was very nice and helpful. I was in and out quickly.
Checked in online 3 hours prior to the time I selected. Arrived 15 minutes early & still waited over an hour before going back to a room. Only 2 people were ahead of me & 1 of them ended up leaving. Visit with the doctor was very short, I’m …
It was an hour wait with 4 people ahead of us, so not too bad, and they got my daughter fixed up before my pharmacy closed. Professional staff.
My experience with Rapides urgent care in Pineville it was a great experience…this is the first time in 2years that I haven’t woken up in pain…. the receptionist she was very nice and the wait time wasn’t very long to be seen by the doctor
We took my son, for upper respiratory ick. He’s been taking the medicine and doing the albuterol breathing treatments and is feeling so, so much better. Everyone, was very kind and respectful to us. I would, definitely recommend.
Prompt, appropriate care. Somehow I was sent a statement about owing $140 sent to collections. When I asked the receptionist she said “it’s not for you”. I am not aware of any such debt.
If I could give this place 0 stars I would. Had the worst experience this past Sunday. Brought my sick 1.5 year old son with a double ear infection, he was screaming at the top of his lungs because of how bad he felt and the dr. had the …
The wait time was a little bit longer than I expected and they didn’t have any IV drugs for my blood pressure but other than that they were very nice, courteous and professional. Got me seen, diagnosed and sent home in a little over 2 hours !!!! I’m feeling better this morning but not 100%
We did not wait long at all. We were put in a room and seen quickly. My grandson Travis was very sick and we had a wonderful NP and nurse that took great care of him.
got some stitches here oct 2022. I told the receptionist, it was an accidental injury, covered 100% by my insurance. She said I had to pay my co-pay anyway, so i did. I received my explanation of benefits, they coded my visit as an …
I was taken very good care of. Plenty of questions asked. I was not hurried or just a number. The Dr. had a great bedside manner, the whole staff was outstanding. A great facility with a great team of professionals !
A very pleasant experience and prompt response. Everyone was so nice, attentive and concerned with my issues and referred me elsewhere to handle my situation. Again, I will not attempt to name names, but from the time I walked in, until the time I left, I received EXCELLENT CARE!! THANKS
The staff was excellent. Very efficient and showed they truly care. They even went so far as to check up on me later and the next day to see if I was ok and nonallergic reactions to meds or anything. It made me feel like there really are …
We sat at “Fast Paced Urgent Care” for 2 hours before giving up and driving over to this office. We were seen in less than 30 minutes. The staff is friendly, professional, thorough, and have great bed side manners. From now on Im not …
Waiting time was too long. There were only 2 other people in the waiting room who were a couple together. Wait while in exam room was long too. I was there an hour and 1/2 for a simple, easily diagnosed and treated problem. I had been there before and received reasonable wait time. Care was excellent but the wait time sucked!
I received amazing care here & want to thank all of the staff, nurses, & doctor. I have an immune deficiency (specific antibody deficiency) that is rare, so I have multiple chronic illnesses & get sick often. Because of this, earlier this …
I had been so sick for over a week. This was the best visit I have ever had to this urgent care. Everyone was good spirited and patient they listened to my concerns and treated me the same way my PCP does which was amazing. They also called to check on me the next day.
It was a very good experience. The personnel there were very courteous, and the physicians assistant was very thorough. Their friendliness and welcoming attitude greatly took away the stress of the visit. I really like the place and we’ll go back if necessary whenever I’m sick.
My son was having an asthma flair up and I happened to be feeling bad with something different at the same time. We both went in, and I was so happy with the way we were treated. Being a nurse gives me insight from both angles. They were …
Exceptional personnel. Great people. When i went it just so happened they where the only urgent care open for service, so to say the least they where dealing with a lot of angry customers from other urgent care facilities that where closed. …