(Translated by Google) The worst is always the same, they waste your time, I don’t know why they leave so many patients if they aren’t qualified. I had an appointment at 10:45. I asked twice what was going on because they didn’t call me, …
(Translated by Google) I have called about 5 times to try to get an appointment for my son’s vaccines and they denied me the vaccines… That I had to wait until his physical check-up and they gave me an appointment to wait a month, and I …
(Translated by Google) It’s very bad all the time, it’s the same, whether it’s in the dentist’s office or the health one, the same all the time because they take so many people if they can’t and they always arrive with a silly giggle. time …
(Translated by Google) Terrible service since you call by phone you last all day to be answered and rude you arrive at the clinic almost empty and they can never answer the phone you arrive for your appointment and they make you wait a long …
(Translated by Google) The people who register those who are at the windows are not friendly, nor are the people who answer the calls to make appointments. They do not have the personality to attend to people. …
(Translated by Google) I have been a patient since 2008 and they have always treated me very well, it is only necessary to improve the waiting time to make appointments, but other than that, for me the service is excellent. …
(Translated by Google) I’ve been wanting to make an appointment for a physical check-up for a long time. They never answer the phone. I don’t know what to do. I’m a patient at that clinic. …
(Translated by Google) The truth is that this clinic is horrible, the staff is not trained, and they take so long to give appointments, omg months for an appointment, and on top of that they are not friendly at all, they go to work as if …
So unprofessional and unhelpful at all. I was a first time patient and the lady said me to get provisional registration enrollment and gave me a number. I call them like 20 times, but there is mo respone. Left them voicemail no response. …
Awesome service they are providing for the Latino community ! The staff and especially The Spanish interpreters such as Aracely are always so genuinely and selflessly committed to helping, to not only offering all kinds of medical and …
I think I was too harsh on my initial review of Ravenswood Family Health Center. It is true that I was very disappointed with my first/initial few visits. However, when you are ill you have to seek medical treatment, You Must Be Your Own …
Terrible. This was my 2nd time there and will surely be my last. The first time I was misdiagnosed by a doctor who left the clinic within a week of my appointment. Today, I sat in the lobby for an hour and a half, granted I walked in …
I’ve been to this clinic to support my mother. I am not a patient, but I help my mother with 90% of her health dealings. The clinic is clean and that’s the most you can boast about. The communication between patient and doctors/nurses is …
Doctor Wu spend hours talking to us for a medical visit. Nurses are very patient and caring. Very recommend it for woman’s care. Shout out, and thank you to Dr. Rebbeca Pinto who took really good care of my daughter today. Outstanding administrative and professional service!!
This place is horrible. Im giving 1 ☆ because when you do get in, the dentist is great. But now when i call i was told i must call friday morning to be scheduled. Im not allowed to schedule in advance so Its like playing the lottery, if i …
Love my Drs!, they do their upmost to help you resolve your health issues asap, an refer you to other physicians as needed. Love the new clinic an new numbers system, with plenty of parking, bathrooms, an seating.
Horrible service. The only people who could possibly think it is good are coming from santa clara valley medical center. No follow up whatsoever, the employees give wrong information. Their lack of follow up pushes patients to the emergency …
Unprofessional. Don’t have any knowledge of what they’re doing. The front receptionist are horrible. Got my physical done couple weeks ago and needed the record for my school and they said I never did it. They said next appointment is in 2 months in February. I don’t know how a hospital like this can’t keep record for patients.
Seriously one of the most unprofessional place to call been on the phone for 10 mins and no answer and if they do answer they hang up right away so disrespectful and unprofessional. Just giving them one star because there is no less.
Thankx dra santa ana for all your help on my prrgnancy always doing what was best for me….However on pediatric in the blue lobby always with an attude and they make you wait so your baby can be seen kids are the most important i believe staff need to put more attenccion in that..
They make you wait so long. I wish we could just be at the clinic for half an hour to a hour max because these appointments go way too long. Many things cross my mind when I’m sitting in a empty waiting room clinic. One thought is what …
Don’t bother if you are new to California. They are extremely rude, talk over you and just transfer you to an empty line. Very difficult to establish care when they don’t care!
the worst clinic you can find in California .. bad service from the employees who record you .. the doctors are not responsible with their appointments .. if I could give zero I would give them zero
I was referred to this place for my child and I wouldn’t go there let alone my child. I can’t believe how unorganized and unprofessional the staff is. All they do is ask for your name and number and that someone else will call you back. …
Today I posted how hard it was to get on the line with someone. But I had to repost bc I was helped and was taken good cared of. I want to recognize an admin thats always there for me when I call and go over and beyond every time and her …
If you want an appointment, don’t call. Just go to the facility. Also, don’t expect professional services, front desk reception does not provide professionalism. Also, don’t expect an appointment same day, you’ll have to wait weeks for an appointment, by then your arm would fall off. Good luck!
For a professional place they fail. The phone staff is rude and not professional, they almost never answer the phone. scheduling an appointment is difficult. They are supposed to help people its there job yet they fail at almost everything. It is very disappointing and annoying.
Every time I call no one answer. And this is at the beginning no one has answered to tell me to hold. I am already on hold. It’s ridiculous. I currently hold today for almost an hour and when someone answered finally it was to late my …
What an absolute clown show of a health clinic. My coverage with Anthem Blue Cross recently began and Ravenswood was auto-selected to be my Primary Care Provider (PCP). What a mistake that was! …
I gave them one star because there’s no way to give zero stars and still leave a review. I have been going to this Clinic since before I turned 18. Now that I am 18 and a college student they require me to miss one day of school and work to …
The fact that I would wait 15 min to nearly an hr only to speak to the health network. I don’t need them I need the clinic. You guys don’t take walk INS but refuse to answer the phone lines smh …
Everyone is just so unprofessional, my wife simply made an appointment to get her birth control removed and she got here early and still having her wait for over an hour. Besides struggling to get her appointment when they never had set up an appointment for her🤦🏻♂️ even when they had confirmed to her that everything was set up. …
(Translated by Google) excellent attention
(Original)
Atencion exelente
(Translated by Google) Very bad and identity theft
(Original) …
(Translated by Google) Excellent atention
(Original)
Muy buena atención
(Translated by Google) The worst is always the same, they waste your time, I don’t know why they leave so many patients if they aren’t qualified. I had an appointment at 10:45. I asked twice what was going on because they didn’t call me, …
(Translated by Google) I have called about 5 times to try to get an appointment for my son’s vaccines and they denied me the vaccines… That I had to wait until his physical check-up and they gave me an appointment to wait a month, and I …
(Translated by Google) It’s very bad all the time, it’s the same, whether it’s in the dentist’s office or the health one, the same all the time because they take so many people if they can’t and they always arrive with a silly giggle. time …
(Translated by Google) Terrible service since you call by phone you last all day to be answered and rude you arrive at the clinic almost empty and they can never answer the phone you arrive for your appointment and they make you wait a long …
(Translated by Google) The people who register those who are at the windows are not friendly, nor are the people who answer the calls to make appointments. They do not have the personality to attend to people. …
(Translated by Google) I have been a patient since 2008 and they have always treated me very well, it is only necessary to improve the waiting time to make appointments, but other than that, for me the service is excellent. …
(Translated by Google) It does not deserve a star, they have enough staff and they never even answer the phone …
(Translated by Google) I’ve been wanting to make an appointment for a physical check-up for a long time. They never answer the phone. I don’t know what to do. I’m a patient at that clinic. …
(Translated by Google) The truth is that this clinic is horrible, the staff is not trained, and they take so long to give appointments, omg months for an appointment, and on top of that they are not friendly at all, they go to work as if …
So unprofessional and unhelpful at all. I was a first time patient and the lady said me to get provisional registration enrollment and gave me a number. I call them like 20 times, but there is mo respone. Left them voicemail no response. …
Nice community clinic.
New, Clean, Quick, Efficient, Good people!
Love this place,excelente job
They are so unorganized. I hate their phone system.
Awesome service they are providing for the Latino community ! The staff and especially The Spanish interpreters such as Aracely are always so genuinely and selflessly committed to helping, to not only offering all kinds of medical and …
WHEN CALLING TO ASK QUESTIONS ABOUT DAUGHTERS HEALTH OR FOR ANYTHING THEY DONT ANSWER.WHAT KIND OF MEDICAL PLACE IS THIS.
Great place for all the patients!!😘 …
Excellent service and customer care.
Dont answer the phone. If you call another line they talk over you and they’ll just send u back to the line that nobody answers. Dont come here.
Place is cool. I get my Monthly Shots here with no problems.
I think I was too harsh on my initial review of Ravenswood Family Health Center. It is true that I was very disappointed with my first/initial few visits. However, when you are ill you have to seek medical treatment, You Must Be Your Own …
Terrible. This was my 2nd time there and will surely be my last. The first time I was misdiagnosed by a doctor who left the clinic within a week of my appointment. Today, I sat in the lobby for an hour and a half, granted I walked in …
Seems Like A Great Place! Helping the world get better!
I’ve been to this clinic to support my mother. I am not a patient, but I help my mother with 90% of her health dealings. The clinic is clean and that’s the most you can boast about. The communication between patient and doctors/nurses is …
Doctor Wu spend hours talking to us for a medical visit. Nurses are very patient and caring. Very recommend it for woman’s care. Shout out, and thank you to Dr. Rebbeca Pinto who took really good care of my daughter today. Outstanding administrative and professional service!!
Awesome doctors. They are always willing to help you
This place is horrible. Im giving 1 ☆ because when you do get in, the dentist is great. But now when i call i was told i must call friday morning to be scheduled. Im not allowed to schedule in advance so Its like playing the lottery, if i …
Love my Drs!, they do their upmost to help you resolve your health issues asap, an refer you to other physicians as needed. Love the new clinic an new numbers system, with plenty of parking, bathrooms, an seating.
The worst denist ever been to.2hrs of waiting for nothing…this clinic need to be more professional becus they suck and deserve no star at all!
Horrible service. The only people who could possibly think it is good are coming from santa clara valley medical center. No follow up whatsoever, the employees give wrong information. Their lack of follow up pushes patients to the emergency …
Unprofessional. Don’t have any knowledge of what they’re doing. The front receptionist are horrible. Got my physical done couple weeks ago and needed the record for my school and they said I never did it. They said next appointment is in 2 months in February. I don’t know how a hospital like this can’t keep record for patients.
Seriously one of the most unprofessional place to call been on the phone for 10 mins and no answer and if they do answer they hang up right away so disrespectful and unprofessional. Just giving them one star because there is no less.
Thankx dra santa ana for all your help on my prrgnancy always doing what was best for me….However on pediatric in the blue lobby always with an attude and they make you wait so your baby can be seen kids are the most important i believe staff need to put more attenccion in that..
They make you wait so long. I wish we could just be at the clinic for half an hour to a hour max because these appointments go way too long. Many things cross my mind when I’m sitting in a empty waiting room clinic. One thought is what …
Don’t bother if you are new to California. They are extremely rude, talk over you and just transfer you to an empty line. Very difficult to establish care when they don’t care!
the worst clinic you can find in California .. bad service from the employees who record you .. the doctors are not responsible with their appointments .. if I could give zero I would give them zero
I was referred to this place for my child and I wouldn’t go there let alone my child. I can’t believe how unorganized and unprofessional the staff is. All they do is ask for your name and number and that someone else will call you back. …
Today I posted how hard it was to get on the line with someone. But I had to repost bc I was helped and was taken good cared of. I want to recognize an admin thats always there for me when I call and go over and beyond every time and her …
When they first opened they were cool. Was able to get someone instantly on the phone. Now they are unprofessional.
The front desks people are rude so much. They need new people
If you want an appointment, don’t call. Just go to the facility. Also, don’t expect professional services, front desk reception does not provide professionalism. Also, don’t expect an appointment same day, you’ll have to wait weeks for an appointment, by then your arm would fall off. Good luck!
For a professional place they fail. The phone staff is rude and not professional, they almost never answer the phone. scheduling an appointment is difficult. They are supposed to help people its there job yet they fail at almost everything. It is very disappointing and annoying.
Every time I call no one answer. And this is at the beginning no one has answered to tell me to hold. I am already on hold. It’s ridiculous. I currently hold today for almost an hour and when someone answered finally it was to late my …
What an absolute clown show of a health clinic. My coverage with Anthem Blue Cross recently began and Ravenswood was auto-selected to be my Primary Care Provider (PCP). What a mistake that was! …
I gave them one star because there’s no way to give zero stars and still leave a review. I have been going to this Clinic since before I turned 18. Now that I am 18 and a college student they require me to miss one day of school and work to …
The fact that I would wait 15 min to nearly an hr only to speak to the health network. I don’t need them I need the clinic. You guys don’t take walk INS but refuse to answer the phone lines smh …
Everyone is just so unprofessional, my wife simply made an appointment to get her birth control removed and she got here early and still having her wait for over an hour. Besides struggling to get her appointment when they never had set up an appointment for her🤦🏻♂️ even when they had confirmed to her that everything was set up. …