I dread MRIs and didn’t enjoy mine here but that’s a product of the procedure. I found this office clean and professional, and the staff who looked after me were wonderful. The mri machine had headphones I could listen to even during a …
Horrible rude scheduler! Talking over me while I try to explain that my mother can’t speak to her because she doesn’t speak English nor does she understand anything because she’s had two strokes. By reading all the reviews it looks like …
CALLED ON TUESDAY 7/12/2016 AND MADE AN APPT FOR THURSDAY 7/14/2016 AT 255PM. WENT TO MY APPT AND WAS TOLD IT WAS FOR WEDNESDAY AND THAT I MISSED IT. NEVER GOING BACK TO THE FARMED OUT IMAGING PLACE. I CALLED MY SPECIALIST AND TOLD THEM TO SHCEDULE ME AT MINNETONKA MEDICAL CENTER MY PRIMARY CLINIC OR IT WOULDN’T GET DONE. DONE WITH CDI.
Went here quite nervous about a cervical cortisone injection. But, the staff proved to be on my side. And Dr Schelhas opted for the safest type of injection and did it as pain free as possible. When I called the next week with a few …
I’m a quadriplegic in a wheelchair, and I had an MRI today. The receptionist and technicians were extremely kind and helpful, making sure my needs were met.
Talked to the scheduler and booked my appointment for 10:15 and was told I would be done by 11:15. I said I can do it as long as I am done by 11:15. Show up for my appointment at 10:15, was taken back at 10:45 and they said I I wouldn’t be out until 11:30. Apparently they were running behind. Not anymore, I freed up their time.
I had an MRI done this weekend at this place don’t waste your money or time, The overall experience was to be expected… MRI room was cold. But the tech that assisted me, needs a refresher on empathy. While in the MRI I started to …
Everyone was very helpful. We went there in April this year to get s 3D xray done for my sons orthodontist. I even spoke with medical records today (August 2nd) and they are able to send me a copy of my son’s dental xray and will send one …
Booked an appointment with this place… They waited until I was topless on the table to let me know I needed someone waiting in the lobby to give me a ride home. They wouldn’t accept that someone would be on their way either- had to be in the lobby.
3D mammograms here don’t hurt! If you’ve only done 2D ones, this is the way to go and my insurance company covered it just the same. Probably helps to have a good technician, too…ask for Becky.
They charged me nearly double what they quoted and billed me for.
Then they garnished me to take the extra 1000’s they wanted.
The bill was paid in full!!! The billing dept. asked my attorney how much I …
The technician I had was very short with me and promise to me a break halfway through the three MRIs I need it on my back and I had had three previous surgeries and it is very hard for me to lay still or flat for any period of time. Well …
The place is acceptable for diagnostics and imaging but nothing more. As a patient seeking pain management, I would recommend going to a care center that doesn’t treat their patients like a number. I came in with a herniated disc with major …
Wonderful care and customer service! I had a Rhizotomy procedure there last month , and I’m going in for my other side in a couple of days. My mother and I have had nothing but positive experiences time and time again with CDI. I do and will continue to recommend them!
Had a great experience. Everyone was easy to talk to, and were very supportive throughout the MRI, which isn’t exactly easy for everyone to deal with. Grateful to have people that care.
The actual experience of getting an MRI went well, however, the quote I was given was off by ONE THOUSAND DOLLARS! I called to find out what the deal was and the lady on the phone was super rude when I explained what I was quoted vs. what I …
My doctor recommended a base line bone density scan given my age. Having used CDI for other services, I went to their website and in the about us section saw ‘Bone Density’ in their drop down list of services. To further ensure that they …
Phenomenal experience at this location with sonographer Ashley. She was professional, informative, and extremely personable. The office and exam room were clean and welcoming. Happy to have had an important ultrasound done at this location!
I was sent here by Summit Ortho, I wish they would have found somewhere else for me to go. I went to CDI for a hip MRI with dye which my experience in-house was okay. I was told I may be a little sore for a day where the injection was done. …
Must be that time of year again. Y’all changed your name? Does that mean all new patients (poor saps) will be billed for the same exact procedures by 3 companies now? Oh goody. To anyone considering this place: LITERALLY PICK ANYWHERE ELSE. …
Do not go here. Care was fine. I received a bill from a medical debt collection agency today for a bill from this company from back in 2018. I called Rayus (formerly CDI), and they “claim” they sent me five bills to my address, and that is …
Turned into a logistical nightmare. Girlfriend was scheduled for a CT scan over a week in advance. They called 5 minutes before her appointment to cancel, claiming they had only just reviewed her case and that she needed a more expensive …
I have been hear 4 times and walked out of this place twice over the years for waiting over 2 hours past appointment time. Confined space meds to help, ware off in less than an hour so RUN FOREST RUN. Many other complaints. I should have …
Scroll down and look at all the one star reviews as that tells the true story. The also sent me to collections without any notice and I had no idea I owed them anything. I called them immediately and they refused to remove it from …
Terrible service so far and I haven’t even had my appointment. Today is Tuesday and I have been waiting to schedule since last Monday. 8 days total. They got my request on Monday to schedule an MRI but did not contact me until Thursday at …
Absolutely wonderful! I was referred to Dr. Cohn by an different Othro Dr than usual as my back Dr was retiring. I went to see Dr. Cohn for trigger point injections that were ordered by this particular ortho for what reason? No idea, I …
The service and the radiologists were good. However I made a mistake by ignoring the review. Got some procedures done for my wife. And exactly as explained in the other reviews, I was charged extra. While I got a quote and while quoting I …
I dread MRIs and didn’t enjoy mine here but that’s a product of the procedure. I found this office clean and professional, and the staff who looked after me were wonderful. The mri machine had headphones I could listen to even during a …
Horrible rude scheduler! Talking over me while I try to explain that my mother can’t speak to her because she doesn’t speak English nor does she understand anything because she’s had two strokes. By reading all the reviews it looks like …
Quiet. Clean. Friendly.
Best place to work ever!!
I will give them 0 star. They have the worst customer service ever. Just please don’t spend your money there!
Really had a wonderful experience here. Very caring staff. This will be forever my first choice for any further imaging needed in the future.
Choose your doc carefully!
CALLED ON TUESDAY 7/12/2016 AND MADE AN APPT FOR THURSDAY 7/14/2016 AT 255PM. WENT TO MY APPT AND WAS TOLD IT WAS FOR WEDNESDAY AND THAT I MISSED IT. NEVER GOING BACK TO THE FARMED OUT IMAGING PLACE. I CALLED MY SPECIALIST AND TOLD THEM TO SHCEDULE ME AT MINNETONKA MEDICAL CENTER MY PRIMARY CLINIC OR IT WOULDN’T GET DONE. DONE WITH CDI.
Went here quite nervous about a cervical cortisone injection. But, the staff proved to be on my side. And Dr Schelhas opted for the safest type of injection and did it as pain free as possible. When I called the next week with a few …
Took good care of our infant!
I’m a quadriplegic in a wheelchair, and I had an MRI today. The receptionist and technicians were extremely kind and helpful, making sure my needs were met.
Front desk staff very nice and professional
Prefer not to share, just a very bad experience.
Doctor Probiel was so kind and listen to me. I also like to like the all the staff that took care of me .
Talked to the scheduler and booked my appointment for 10:15 and was told I would be done by 11:15. I said I can do it as long as I am done by 11:15. Show up for my appointment at 10:15, was taken back at 10:45 and they said I I wouldn’t be out until 11:30. Apparently they were running behind. Not anymore, I freed up their time.
I had an MRI done this weekend at this place don’t waste your money or time, The overall experience was to be expected… MRI room was cold. But the tech that assisted me, needs a refresher on empathy. While in the MRI I started to …
Everyone was very helpful. We went there in April this year to get s 3D xray done for my sons orthodontist. I even spoke with medical records today (August 2nd) and they are able to send me a copy of my son’s dental xray and will send one …
Booked an appointment with this place… They waited until I was topless on the table to let me know I needed someone waiting in the lobby to give me a ride home. They wouldn’t accept that someone would be on their way either- had to be in the lobby.
3D mammograms here don’t hurt! If you’ve only done 2D ones, this is the way to go and my insurance company covered it just the same. Probably helps to have a good technician, too…ask for Becky.
Disorganized, dismissive,and rude. Will NEVER use this provider again.
They charged me nearly double what they quoted and billed me for.
Then they garnished me to take the extra 1000’s they wanted.
The bill was paid in full!!! The billing dept. asked my attorney how much I …
The technician I had was very short with me and promise to me a break halfway through the three MRIs I need it on my back and I had had three previous surgeries and it is very hard for me to lay still or flat for any period of time. Well …
The place is acceptable for diagnostics and imaging but nothing more. As a patient seeking pain management, I would recommend going to a care center that doesn’t treat their patients like a number. I came in with a herniated disc with major …
Wonderful care and customer service! I had a Rhizotomy procedure there last month , and I’m going in for my other side in a couple of days. My mother and I have had nothing but positive experiences time and time again with CDI. I do and will continue to recommend them!
Had a great experience. Everyone was easy to talk to, and were very supportive throughout the MRI, which isn’t exactly easy for everyone to deal with. Grateful to have people that care.
The actual experience of getting an MRI went well, however, the quote I was given was off by ONE THOUSAND DOLLARS! I called to find out what the deal was and the lady on the phone was super rude when I explained what I was quoted vs. what I …
My doctor recommended a base line bone density scan given my age. Having used CDI for other services, I went to their website and in the about us section saw ‘Bone Density’ in their drop down list of services. To further ensure that they …
Phenomenal experience at this location with sonographer Ashley. She was professional, informative, and extremely personable. The office and exam room were clean and welcoming. Happy to have had an important ultrasound done at this location!
I was sent here by Summit Ortho, I wish they would have found somewhere else for me to go. I went to CDI for a hip MRI with dye which my experience in-house was okay. I was told I may be a little sore for a day where the injection was done. …
Must be that time of year again. Y’all changed your name? Does that mean all new patients (poor saps) will be billed for the same exact procedures by 3 companies now? Oh goody. To anyone considering this place: LITERALLY PICK ANYWHERE ELSE. …
I was their in September for injection 💉 and they were wonderful. Great service and people. …
Do not go here. Care was fine. I received a bill from a medical debt collection agency today for a bill from this company from back in 2018. I called Rayus (formerly CDI), and they “claim” they sent me five bills to my address, and that is …
Turned into a logistical nightmare. Girlfriend was scheduled for a CT scan over a week in advance. They called 5 minutes before her appointment to cancel, claiming they had only just reviewed her case and that she needed a more expensive …
I have been hear 4 times and walked out of this place twice over the years for waiting over 2 hours past appointment time. Confined space meds to help, ware off in less than an hour so RUN FOREST RUN. Many other complaints. I should have …
Scroll down and look at all the one star reviews as that tells the true story. The also sent me to collections without any notice and I had no idea I owed them anything. I called them immediately and they refused to remove it from …
Terrible service so far and I haven’t even had my appointment. Today is Tuesday and I have been waiting to schedule since last Monday. 8 days total. They got my request on Monday to schedule an MRI but did not contact me until Thursday at …
Absolutely wonderful! I was referred to Dr. Cohn by an different Othro Dr than usual as my back Dr was retiring. I went to see Dr. Cohn for trigger point injections that were ordered by this particular ortho for what reason? No idea, I …
The service and the radiologists were good. However I made a mistake by ignoring the review. Got some procedures done for my wife. And exactly as explained in the other reviews, I was charged extra. While I got a quote and while quoting I …