RCB Bank in north Arkansas City, KS, serves because we care, because we live here too, and we share life with our customers. Find a banker today. See more
Why dont the tellers count money back to customers?? For years it has been they count it to make sure it is all correct. Why do I have to stand there and count the money. If it isnt in their pay grade then it should at least be courtesy!!
AVP/Call Center Manager Lisa, she is so amazing, she answered all questions. She went above and beyond customer service. She was so familiar with all of Rcb banking procedures. She knows her job, She knew the Rcb computer system. Also, she …
This bank will force you to update the app on your phone and lose all of your info, when you call they absolutely will not answer the phone to help. I assume that they are inundated with calls due to the update but there is no resolution …
They care very little about their customers and constantly change their systems requiring new cards and new mobile app login. I am currently locked out of my account and have left multiple messages with absolutely no hope to hear back from …
RCB is consistently updating their systems which sounds great at first, but each update comes with new problems that RCB is consistently slow to resolve. The customer is left waiting days, sometimes weeks for access to their account/funds …
That’s my bank!
Why dont the tellers count money back to customers?? For years it has been they count it to make sure it is all correct. Why do I have to stand there and count the money. If it isnt in their pay grade then it should at least be courtesy!!
Poor, slow, inaccurate service. Lots of fees and “ sorry you had this problem” from staff.
AVP/Call Center Manager Lisa, she is so amazing, she answered all questions. She went above and beyond customer service. She was so familiar with all of Rcb banking procedures. She knows her job, She knew the Rcb computer system. Also, she …
Made me close all my bank accounts because my son owns a dispensary and I have nothing to do with them….Shop at T Nugs 🙂
This bank will force you to update the app on your phone and lose all of your info, when you call they absolutely will not answer the phone to help. I assume that they are inundated with calls due to the update but there is no resolution …
They care very little about their customers and constantly change their systems requiring new cards and new mobile app login. I am currently locked out of my account and have left multiple messages with absolutely no hope to hear back from …
RCB is consistently updating their systems which sounds great at first, but each update comes with new problems that RCB is consistently slow to resolve. The customer is left waiting days, sometimes weeks for access to their account/funds …