If I could give it a zero I would! Worse service in the area. The worse part is they are the only providers and so I cannot changed. Costumer service is useless and very disrespectful. DO NOT WASTE YOUR TIME CONTACTING THIS PEOPLE.
Called at 9 o’clock in the morning left a message that the sewer backed up in my face meant is could you please give me a call and let me know what if anything you can do for me if it’s your problem my problem never received a call back 1 …
If you buy a house(s) in Reading,PA you will be charged a monthly fee for Water, trash and Sewer (about $70-80) even though the house is vacant or Water is turned off it doesn’t matter, you will be charged a monthly fee for those services …
It’s completely ridiculous that I have to get a paper bill if I want to SEE my bill. Why don’t they upload the thing to Xpress Bill Pay so I can see it? And if I want it emailed to me, I have to fill out a form. No wonder water is so …
My water taste like bleach when we take a shower me n my son break out bad someone needs to come out n check our water they wanna charge us $300. A month for water that we can barely use
The WORST. Why is there always fluctuating water pressure?? And why does the water coming from their pipes taste like DIRT? Such a Horrible company, they need to be replaced.
This apparently seems to be an ongoing issue with the water authority. Why don’t you all just replace the pipes instead of all the patchwork. Your workers are sitting on their phones while they’re supposed to be working constantly. Now I’ve …
Had a sewage problem with some backup in the basement. Called at 6pm on Sunday of Thanksgiving weekend. They were out in less than 2 hours and fixed the problem out at the curb. We thought that we would be without showers and toilet usage. Not so they were terrific . Thanks sewer guys.
Terrible company that continuously raises water/sewer prices. Our usage is comparable to family members who are not stuck with reading water authorities but yet our bill is 100s more and keeps going up despite same usage. …
(Translated by Google) Where are the customer service workers? Call and go to the office and there is no answer. …
I need Water to shower for everything
Worst place ever complete rip off.
They are a rip off and over charge.
Worst water company they play to much games
Reading as the worst water, we all probably have lead in us!
If you call and no one ever picks up dial ext 4 someone will answer.
Can’t even pay on line and when u try calling sends you right to voice mail
There is no emegency contact for them to start looking at issues until 730 am. This is ridiculous.
If I could give it a zero I would! Worse service in the area. The worse part is they are the only providers and so I cannot changed. Costumer service is useless and very disrespectful. DO NOT WASTE YOUR TIME CONTACTING THIS PEOPLE.
Called at 9 o’clock in the morning left a message that the sewer backed up in my face meant is could you please give me a call and let me know what if anything you can do for me if it’s your problem my problem never received a call back 1 …
If you buy a house(s) in Reading,PA you will be charged a monthly fee for Water, trash and Sewer (about $70-80) even though the house is vacant or Water is turned off it doesn’t matter, you will be charged a monthly fee for those services …
It’s completely ridiculous that I have to get a paper bill if I want to SEE my bill. Why don’t they upload the thing to Xpress Bill Pay so I can see it? And if I want it emailed to me, I have to fill out a form. No wonder water is so …
My water taste like bleach when we take a shower me n my son break out bad someone needs to come out n check our water they wanna charge us $300. A month for water that we can barely use
The WORST. Why is there always fluctuating water pressure?? And why does the water coming from their pipes taste like DIRT? Such a Horrible company, they need to be replaced.
Is Readings’ water system privatized? No wonder we’re having all these major water advisories! …
This apparently seems to be an ongoing issue with the water authority. Why don’t you all just replace the pipes instead of all the patchwork. Your workers are sitting on their phones while they’re supposed to be working constantly. Now I’ve …
Had a sewage problem with some backup in the basement. Called at 6pm on Sunday of Thanksgiving weekend. They were out in less than 2 hours and fixed the problem out at the curb. We thought that we would be without showers and toilet usage. Not so they were terrific . Thanks sewer guys.
What is the point of a water / sewer emergency numbers if no one picks up or returns messages. Same with customer service. Ridiculous
This company is horrible and should be shut down.
– Multiple boil water advisories over the past 4 years; maybe up to once or …
Can we get a real water company? We are tired of the abuse the fees and being forced to pay even if we move. Someone please help ousting these thieves
Terrible company that continuously raises water/sewer prices. Our usage is comparable to family members who are not stuck with reading water authorities but yet our bill is 100s more and keeps going up despite same usage. …