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Thursday
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Saturday
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Sunday
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(Translated by Google) I’ve been waiting 8 hours to see a doctor and I don’t ask anything at all and they say that 2 Petronas are missing but 3 hours have passed and they don’t call. No one …
(Translated by Google) This hoplite is racist the nurses who treat you in the emergency room treat you badly my husband went at 2:30 in the morning alone Aviña 6 people and he asks the nurse for an interpreter before asking for the …
When needing emergency medical assistance you are placed with two options.dying in your house or dying in the waiting room waiting to be seen by a doctor/physician.
Huge shoutout to Carl in the X-Ray Department! My 91 year-old mother needed a back x-ray, as she was experiencing severe pain. He was very patient and kind, and he treated my mother with dignity! Carl, I want you to know how much you are appreciated! Thank you!!
I went into the ER on Saturday morning. They took me back right away, then looked me over for my right abdominal pain. They admitted me, then I had surgery. The surgical team along with the nurses that cared for me pre and post-op were very caring and accommodating. Everyone was extremely nice
I was just at the Birdsboro Branch & the Dr didn’t even listen to my problems he just decided to send me to a specialist for my one condition. But totally blew me off on my questions!!
Horrible and lack of communication between medical staff and myself. Medical decisions were made about my treatment without asking me, the patient OUTRAGEOUS AND INCOMPETENT
One of the best hospitals I have been too. ER could be faster but it’s a lot better and faster then Pottstown ER. All the doctors and nurses that I have came in contact with at west reading hospital have all been nice and genuinely care …
RIPOFF ALERT!!! Unless you’re low income and qualify for the hospitals financial assistance program to reduce their over priced charges, you will pay at least four times more for services like x-rays and MRIs by Reading Health System than you would anywhere else!!
the worst ER experience i have ever had sat there for 3 1/2 hours while the so called physicians assistant sat on a computer for well over 1 1/2 hours i informed them that the patient care is horrific i left after three and a half hours of …
I give 1 star because to this hospital my daughter had a baby there and put my daughter on bed rest for preclampsia and now she is suffering in and out of hospital with bloodclots on the lungs because they told her they were gonna put the …
Would never recommend them for any mental health needs. They don’t care. They goal is to over medicate and sedate. Can’t tell you much about my ER visit wish I could. Woke up in an unknown facility with bruises all over my body. Was told I …
Great place to have internships it work for person with disabilities and so much more for toursits to great health care needs.great convenient for all different countries in Reading PA number one hospital.great staff and people who love …
I was taking the in the ambulance because I’ll never thought that I had an overdose and it was definitely two weeks ago and has not given the mask I had my pajama bottoms on a T-shirt and barefooted the nursing wear masks and the fake nurse didn’t wear masks and they sent me home without him asking it had to get my own cap
I gave them one star because ZERO was available!!!…I’m in this HOSPITAL right now as we speak🙄🙄the WORST EVER I been here since 1pm I was in a car accident with my husband and kids DIDNT offer is NECK BRACE🙄🙄they gave me medicine on a …
Sat in the waiting room for 3 hours and didn’t get to see anyone . And then you ask and you get a additude for asking also place is like a prison you need I’d to goto doctor appointments
I’ve been to the ER here probably about 5 different times and every time I had a bad experience. Long wait time, inexperienced nurses, no answers from doctors when they treat you.
Horrible I was admitted and my charger got stolen now going through literal hell to get reimbursement. But before I had to go to Pottstown Memorial to be diagnosed with with hyperthyroidism. Because I guess everyone is too busy here gossiping instead if looking at simple blood work
THIS IS THE WORST HOSPITAL IN PENNSYLVANIA MY MOM HAS CANCER AND SHE IS NOT DOING WELL SO THEY PUT HER IN THE HALL WAY LIKE A ANIMAL WITH OUT HER MEDS FOR 16HRS COME MONDAY MORNING I AM GOING TO THE HIGHER UPS THIS IS STRAIGHT DISRESPECTFUL …
This was a wonderful hospital, with knowledgeable and caring physicians and staff. After having open heart surgery in March, 2019, I feel they saved my life. Thank you all.
Went to ER. Waited over 5 hours and never got help. There was next to no one there waiting. I think this place is all about money and isn’t a hospital that cares for employees or patients. It shows with the employees attitudes. I could say a lot more, but will hold my tongue as non of it is good
Treated poorly every time I go there . Im starting to think someone wrote something durogatory about me in my chart .after a heart catheterization ,I had massive abdominal bruising and a lot of pain. Makes you wonder what they did to me
Security guards one in particular is too aggressive for his job title. Failed discharge for my mom er night shift doctor sent her home with a brain bleed she was admitted at another hospital three hours later into trauma then ICU.
Never coming to this Hospital against. The night nurses are very rude and unprofessional. Is one little nurse her name is Ana she work in Cardiac ICU and Sara the charge Nurse 👩⚕️ they not human beings very unprofessional. …
The Reading hospital is GARBAGE. The orthopedic team is a bunch of mouth breathing morons, and to even make an appointment with them I had to wait over 24 hours for a call back. Much better off going to Lehigh Valley Hospital.
If I could put a 0 I would the worst hospital to work for because they discriminate. The managers don’t know how to handle any situation or issue when it comes to an employee and on top of that hr isn’t on your side either when you go too …
For a non-profit. They sure did spend an elaborate amount of money on the new C suite. I’m not sure how they can afford if they are not in the business of making money. Then they have the audacity to tell employees to watch the budget …
So I understand what’s gonna happen to my parent. But how can you see my mom shaking all day. Then turns into a seizure. Thanks now she can’t talk. Plus when someone gives you their decision honor it instead of being on them all day. We will let you know when they wanna give up.
This hospital is very clean an the people are wonderful from the doctors, nurses, environmental services, food services, security ,ladies in the gift shop ect. The are taking good care of the love of my life an couldn’t ask to be at a …
Nothing like being made to feel like a criminal when going to visit your sick friends! Ridiculous policy where they make you wear a name tag,that does nothing to actually add to security! This policy assumes that people with a drivers …
If you set up a payment plan here after a procedure, and pay every month on time, apparently they still send you to collections anyway and bring down your credit score smh..
I received better care when my momma kept me in the basement and fed me raysins…The dang doctor wouldn’t even see me, guess I wasn’t “important” enough for them…I’m a doctor so I know
Treated me very well and have friendly service. They are also very clean(of course). Although you sometimes have to wait a while, I can not say that I didn’t feel better after leaving the ER. 10/10
I have not been in Reading Hospital for a very long time. When my children were little I went there a couple of times. The service was great! The nurses were caring and efficient and the doctor did a great job. I will recommend Reading Hospital.
they told my mother the intense pain in her foot was caused by a sprain and sent her home with tylenol. after days of pain she got a second opinion and it turns out her entire pinky toe bone broke clean off. I used to be proud of this …
They’re not into the idea of hearing what you have to say about whatever it be that you’re in there for. Regardless of what you believe you have, they’ll test for everything else before they test you for what you thought it is. Very …
To all of the people leaving bad reviews I would suggest not using the ER as a primary care facility. You get triaged when you arrive and you wait accordingly, the staff know what they are doing. Your cough or stubbed toe isn’t an emergency. Sorry.
Was in ER until 3am. Very friendly and courteous staff, took me immediately as tier 3, guess Senior citizen proriority. Placed in Hall on stretcher until room available in ER, transferred to room saw Dr, Nurse, CNA. Various tests done. Dispatched and Took Lyft cab home.
Wow! As a retired RN this ER is horrendous! Some of these nurses are rude and nasty beyond belief. I have no clue how they have managed to attain Magnet status with …
I had open heart surgery here and every person I dealt with was outstanding. I have to go back every week to the surgical center for a wound care dressing change. The hospital is clean the people are outstanding.
I have been paying my bills on time in the specified amount of the payment plan for 2 years. Today they decided to say screw you and send it to collections instead of continuing letting me make the payments.
Sat here since 6pm for HIGH BLOOD PRESSURE was taken back to a room at 9 sat in a room for 45 minutes no nurse no pca no doctor. They had me hooked up to nothing no monitors nothing I finally went to leave without seeing anyone and while …
My mother is a patient at the Reading hospital my mother’s 92 years old she’s been in-and-out this hospital for a while but I spoke to my mother today and my mother is not happy with the Reading hospital service she said the nurses are not …
Intake process was fast nurses we very nice , i left work today to come to the hospital , the dr proceded to tell me that i looked “drowsey” asked me if i use iv drugs( never have a day in my life ) tells me he cant write me a prescription …
My fiance was rushed to hospital via ambulance after collapsing today. When he arrived they proceeded to put him in a wheel chair and make him wait in the waiting room for 5 hours! While he is throwing up and suffering in pain and no one …
I’ve always had excellent care at Tower Health/Reading Hospital. I’ve had a life of
Chronic health issues and been at numerous hospitals all over this country. I …
I wanted to change family doctors in the same office & I was told I could not. The nurse said it would be uncomfortable if I needed to see my old dr for some reason & that was their rule. I was VERY unhappy with my dr at my last …
Went here with extreme pain. They made me wait almost two hours the nurses did not care about my pain whatsoever!!! Then once I finally got to the doctor that is suppose to help people that beg for it. They do nothing at all then charge my insurance for me breathing there air. CAUSE THATS ALL THEY DID FOR ME LET ME BREATH THERE AIR.
Run away from this place as fast as you can. Worked with office of Dr. Lisa Leschek-Gelman, MD who is the Chief of Neurology. Put in a prescription for a drug refill. Staff did not look at it for 5 days. When we finally realized what was …
Found out a family member was involuntarily admitted here. At the time I didn’t know this and was curious where my family member was. So I called here two different times thinking she may have been here, and both people who picked up the phone told me there was no record of her admission. How don’t you know who is in your hospital?
I was brought in by ambulance with DKA. This place was on top of everything…they saved my life…found a few things that I didn’t know I had wrong! I was treated really well by everyone!
I have taken my wife twice. The first one because of lower back pain and they only gave him some pills and he did not improve he had to go to another place later. Last week, Thursday, September 6, 2018, it was because I had vaginal bleeding …
Wait time in ER for child head injuries too long as they take care of all the common colds who won’t go to Urgent Care or Drs office.
Some of the nurses need a class on personality and how to deal with people!
The operators running the phones on main number most are rude. They don’t even wait to hear where you need to be transferred to . You end up having to call back numerous times trying to tell them they are transferring to wrong place.. no thankyou, no transferring you,. Just dead line..and back to same department.
I have always dealt with this Hospital and always had the best care and best doctors. From childhood to adult I’ve never had a bad experience or been given poor care from any doctor I have seen. I won’t go anywhere else for any medical issues. I trust my doctors 100%.
They are very unprofessional when it’s time to get others to the room for help. You could be dying and they take there sweet time to get to you. I just try to come in the hospital for help because I’m pregnant and in pain and they have no room at all
Awful experience. My family and I had to wait 8+ hrs just to even see a doctor let alone get treatment. The nurses tell you to be patient and they are very busy which I won’t deny but does that make us any less of patient than the rest of the people here!
Do not come here for nothing! My wife waited 3 hr in the waiting room all they did was took her blood when theyre was a room finally available she waited another 2 hr and still hadnt seen a doctor. When she asked for her discharged papers …
I had a great experience at the ER today. The entire staff, from security to doctors were friendly and helpful. I was seen quickly and doctors and nurses were caring and did everything to take care of me and make me comfortable.
This rating is mainly for their finance department. Their payment system is awful. As if getting slapped with a $2000 bill from one ER visit isn’t deplorable enough, their system refused to allow any type of bill reminder other than by …
6-21-19 came in gi bleed nausea and pain. Got me right back
Waited an hour for doctor to come in.. only saw nurse once.. doctor came in ask what was wrong told him.. he says he wanted to examine me.. this is a joke. …
Extremely impressed by the nurses and doctors in the maternity wing here. My wife and I were cared for from the moment we walked in up until the minute we left with our newborn. Highly recommend this hospital for expectant mothers!
I was in excruciating pain and everyone from the EMT’s who transported me to the all the Doctors, nurses, and staff at the hospital took really great care of me. They went above and beyond to make sure I was comfortable. They also took great care of my family while we were waiting to be discharged.
Hospital care was fine however Insurance is another subject. Reading Hospital would not accept any payment from my insurance company and stuck me with the entire bill. I know insurance is a tough thing but to not accept anything, not even a …
Great experience with the OB side and Dr. Muallem. The nurses were amazing as well. Sounds like they enjoy working here! A+ with a caring, helpful attitude! And experience was amazing.
Through my own personal experience, this is the worst hospital that I had to deal with
I felt lost and helpless. Trying to comfort my family member. My advise by past …
If 0 were an option, it would be just that. Billing system is THE worst. If you don’t have thousands to pay your bill immediately, don’t go here. I’ve been mislead and lied to, miscommunicated and uninformed. And because of their faults, my …
Went to ER because could stand up without falling everything well there they put in room to watch me told them all this time that I was still bad problems yet then they omitted me to hospital dont know why because nothing was done for days …
Wife had DNC operation and can’t say enough about how every single member of the staff treated us from the minute we arrived until the minute we left. This is our second great experience with surgery at Reading Hospital
If i could give 0 stars i would. Doctor sent my Fiance to the er because he needed immediate attention and instead we sat in the waiting room for 6.5 hours while no one seemed to be taken from the waiting room at all. Finally moved into a …
Arrived at 11:30 pm to ER via ambulance. Left at 6:15 am. Had to sit in waiting area and suffer. No comfortable place to lie down. Sitting for 7 hours dizzy as hell. Asked when I could at least get a bed to wait for the ER doctor, they could not tell me. This is after 7 hours. Finally called family to get picked up.
This hospital is amazing. I was in a really bad car accident that left my leg in bad condition which landed me there in trauma for a month and a half. I had the best service from everyone there and I actually feel like the nurses, PCAs, and …
They aren’t spiritually safe. There was one very capable, interested medical doctor who would’ve been shocked at the strange actions of one of the upper level staff. I almost died there for no reason.
Never coming to this hospital again the nurses are rude as hell. I waited 3 1/2 hours for my daughter to be seen and ended up leaving because they kept taking people that came after me before me mind you my daughter is 5 months she had a …
I wish I could give NO stars. This hospital is a joke. My husband went in because he wasn’t feeling well for about 2wks. Has been vomiting and running a fever, we were thinking possibly the flu. He went in today to be seen and the Doctor …
I went to the emergency department tonight for something quick that i wanted Checked on. I was there for 4 hours. 3 hours and 45 min I waited and 15 of someone pretending they cared. I don’t mind waiting but at least act like you care and address someone’s issue properly. Maybe next time will be better.
I arrived at the ER with pain in my lower right abdomen, bleeding in a place you don’t want blood and nausea. I checked in near 4pm, and I knew I was going to be in for a wait. At around 5:30pm to 6:00pm someone took my vitals but was …
We sent my dad here when he had covid. Terrible compassion for the family. Not allowed to visit him. Hard to get information on him. They didn’t allow us to see him before they put him on the ventilator. Once he died my family when to be …
I have spent a few different occasions in the Reading Hospital for various age related issues and operations. Personally, I have never had a bad experience. The nursing and medical staff were always first class. Very professional is another …
Went in for an ER visit with my wife and son. Every single person we interacted with was friendly, caring and helpful. This has seldom been my experience at hospitals, especially ERs and I just couldnt believe how much of a contrast Reading …
I was sent here after I told my doctor I had suicidal thoughts. They put me in an ugly, cold, sterile environment with no clocks, no color, and I couldn’t even use my phone. My clothes were replaced with an ugly hospital gown, and it felt …
I should first say that my credentials include – RN, BSN, BA, MS. I worked actively in nursing for 47 years and am aware of concerns about a possible decline in standards of nursing care. With some anxiety, I submitted my husband to care …
Arrived at around 5:45 p.m. seeking mental treatment for my mother-in-law, it is now going on 3:20 a.m. and have yet to have any answers. We’re about 9 hours into this visit and have yet to see a therapist. This is abysmal
I spoke with Liz from reading tower hospital. She works at billing! She was so sweet and gave me advice I needed !!! Truly an Angel! God bless you honey
My wife and I had our first child at St Joes, we just had the birth of our son at Reading. They both have benefits, but Reading has a much larger staff, they have many more experts a moment away, so I was very happy with our experience. Thank you to all there who helped us during the birthing process!
If I could give you a zero I would.
I gave birth to my daughter here and due to a rushed Csection bacteria was left inside me. This caused a serious infection that could of killed me, when I …
Communication and education for your patients is not your strength. To have a patient not be seen by their hospitalist in over 24hrs (or at least someone to come inform them of what’s going on with their treatment) is ridiculous. The nurse …
After taking a ambulance there.. Iwas discharged by a doctor even though I was still feeling aura of seizues, even though I told the nurse I wasn’t feeling well yet. Started walking home and almost got hit by a car due to my vision & …
The only reason I gave them one star is because I had to. Don’t go to this hospital. Do yourself a favor and drive as long as it takes to get to a decent one- Lancaster or Allentown. I just spent 14 hours in the ER to get diagnosed with …
I will say i had excellent care in the maternity unit! This one nurse was absolutely amazing! Latest experience was medical records trying to get records! The women was extremely unprofessional and rude!! No help at all! Both departments …
This is a horrible place! Save your family and loved ones and DO NOT go here! I have lost 3 family members in this hospital due to their lack of diligence and knowledge. On August 9th, my brother walked in with chest pain, he was sent to …
Only cares about its board members and turning insane profits while laying workers off before building that big new building. Ran Brandywine into the ground. Hope you’re proud of yourselves. I won’t let my body get cold and die in this facility. Bunch of scum. Best decision I ever made was quitting this toxic place
You guys need to work on your discharge better, I got told I was being discharged at 9:30 AM and got out at 11:30 Am
They seemed way too busy dealing with other stuff. I understand stuff happens …
@readinghospital emergency room has got one of the worst customer care ever . I have seen nurses huddle to talk about their personal days have asked questions and gotten nothing but attitude.I don’t understand how you want to be a nurse …
My wife was seen here recently, and everything was great. The staff were all friendly and very helpful, and the nurse, Josiah, was excellent. We were both treated with respect, everything was very clean and clearly well-maintained, and the level of care was excellent. I couldn’t be more pleased with our experience here.
Very corrupt practices with there security department. There head of security back stabs people and is very rude. The quality of the hospital has gone down hill since SGI took over the hospital for security. Unfortunately tower health has …
We are very happy with professional care of this hospital. From labor and delivery to our daughter being in the NICU for a time, we were blessed with the wonderful care of the physicians and nurses! May God bless you for caring!
My 96 year old mom was admitted for UTI and dehydration and others issues. Her doctors and nurses were great and kept me updated with her progress and got her turned around and on the way to recovery. Special thanks to Dr. O.
The Reading Health System Hospital is very new. Visited a patient in one of the new rooms, they are very clean and the staff are very nice and accommodating.
Worst emergency visit ever. Still wearing mask inside and hardly anyone in the er. Sitting there for 5 hours smh. Worst service ever. Hospitals are all about money just like big pharma. Do not care about patients at all!! Need a big change …
This hospital is very clean and upbeat. Having to go through security and get a badge is a little time consuming especially if they are busy. But if it helps keep our loved ones safe that’s a good thing. The nurses are very caring and …
This is not an urgent care. There is the emergency room only that is located on the other side of the hospital. If you go to this location you will just be confused and not be able to find it.
For a low Rated Huge Hospital.*** They don’t answer there Phones Calls. Or they will get back to you in Weeks. For some Odd reason it’s hard to get a Doctors note. The staff is unprofessional. They don’t even know how to Diagnose For the …
I am appalled. I do understand , that during a pandemic, that the hospital might need some extra time, and be given some grace. Even so, I am fully disappointed my mother’s experience in the ER. …
The nurses in the emergency room are the worst! My mother was admitted 24 hours ago and diagnosed with kidney stones in her urethra. If not passed she’ll need surgery this morning. I’ve called 3 times today and I was hung up on every time. …
Family member suddenly was in hospice care. Had the room number but called to make sure I knew which bldg to go to. First lady transferred call which was fine. Second lady snidely said don’t you have GPS at which point I said I know where …
Great nurses in the ed great doctors in the ed great people in radiology great people in the stroke/trauma unit I am ridiculously impressed with the hospitals attentiveness to detail. They don’t rush anything they take every precaution and …
My elderly mom is currently in waiting room over 7hrs now still not taken back. Went in via ambulance with some serious medical issues and she got dumped in the er waiting room. She’s on bloodthinners that could b very dangerous if skipped …
I recently had to go to Reading Hospital for an emergency situation. After spending 7plus excruciating hours in the ER. I was sent to my temporary room. I can’t say enough great things about the Staff in that area of the hospital. They took …
The physicians are friendly and really try to understand, diagnose, and treat the problem. The doctors called me daily with updates and. But I could tell that there is communication issue. My biggest complaint is that I was not contacted …
I would rate more than 5 stars if I could. I can’t imagine any better treatment from the time I walked through the door, through pre-op, surgery, and post-op. I was treated like a queen and this isn’t the first time my husband and I were …
Sharing my ED experience. The emergency department (ED) is like a well-oiled machine. They move you quickly from one area to the next, and if you are waiting in a hallway, the staff are very attentive. Highly recommend the ED physicians and nursing staff who are very competent.
Was seen in the ED on March 31. Treated with the utmost respect by entire staff from security to docs to techs. Received an extremely thorough medical workup by Dr Shah. Special shout out to Nurse Tabitha for her compassionate care and …
Worst hospital in Berks county PA. I took my wife with 145/92 BP, they said that is not Hypertension. We waited for 6 hours until I asked them when will be my wife’s turn? these people are a business NOT caring about any patient only …
I say this as a former employee and lifelong patient. The care that my young son and girlfriend have received in the medical group and the emergency department has been absolutely horrible over the last year. My girlfriend was told that her …
Wasted our time and made us wait/remain in hospital for excessive amount of time: My wife and I go in for an ultrasound for our baby. Complications are found, they run Test A, ask us to stay overnight to run test B in the morning “if you …
I’ve always preferred this hospital but lately the wait and the way they attend to people is ridiculous! So many staff members chatting and talking while a waiting room full of patients, it’s like they purposely take their sweet time. My …
My father was rushed to the emergency room. I called and updated contact information in the morning. I called to check up on him in the evening and a nurse tells me I’m not on his contact list and cannot give me any information regarding …
Absolute first class ER team and top quality physicians and consultants. Don’t let reviews fool you. If your in a life or death situation this is the safest place to be if you live on the East coast. The TRHMC team is one of the best.
I had an outpatient surgery here March 2022 and could not be more impressed with the staff and facility. My surgery went smoothly from check in to discharge. Everyone was absolutely wonderful and put me at ease. Thank you for making an unpleasant situation much more bearable.
I was 302’d then 303’d at the psych ward. The staff took care of me and made sure I made it out okay even though I acted very immaturely. I would like to issue an apology to those staff that I did disrespect. Also, a shoutout to the staff …
Terrible place to work! Nasty coworkers, high patient ratios, and unsympathetic management. There’s a reason why they’re offering sign-on bonuses and desperately searching for agency nurses. Beware!
I’ve been in the waiting room going on 7 hours for my grandma who had surgery about a month ago in both eyes twice already for cancer and they r making us wait this long in the waiting room she has a headace and didn’t even schedule for her …
Reading hospital has a set of super secret rules where children are not able to visit patients. My child and I went to check in to visit his grandfather to which we were turned away. …
I wish you guys had better options when it comes to payment plans. You guys are so quick to send a bill in the mail and expect it to be paid off in less then 6 months. And I’m not talking about a reasonably priced bill, I’m talking about an absurd amount of money for a single doctors visit. Like work with us on this.
I was skeptical to take my baby into the ER here after having read some of the reviews in the past, but we had a great experience in the pediatric ER wing. Our pediatrician reassured us that Reading Hospital provides great pediatric care. …
Please tell me how this hospital is still in service? 3 times either I or my daughters mom has been in the hospital, and have sat IN THE WAITING ROOM for more then 3 hours. First time was myself with a leg burn that was second degree burns. …
Date of visit: 4 April 2022. I spent the night in observation ward because of my heart. Everybody here is kind and understanding. I started the day in the emergency room. There, I was put through a series of test before sending me to the …
I have to begin with saying that the care received by my daughter was very good. All of the medical staff that worked with her for a surgery and in patient stay were terrific. My review beyond that is 100% due to how my husband and I were …
Nice hospital. Everyone from phlebotomists from laboratory services at the DOB, physicians, especially throughout various practices at Tower Health Medical Group, and Outpatient Nutrition Therapy Services are amazing. …
Reading hospital is on par most of the time. Some of the ER staff are rude but they saved my fiances life when his appendix burst. They had him rushed into emergency surgery and took good care of him.
Waiting in the er now for over 4 hours. It’s the same almost every time. I once waited over 8 hours in the waiting room. I hope that’s not my fate again.
Good luck finding the emergency room, if you do manage to navigate your way there I sincerely hope you’re not in any life threatening condition because if you are you’re probably not gonna survive the wait
The hospital has become a very low level hospital. Your hospitalist’s aren’t aware of what it going on with the patients. It’s appalling how things are being run. I truly wish your CEO would take a walk around the hospital and look at the sad shape it is in.
I dont know what happened to the staff there the are so rude and nasty i waited in the waiting room for over 10 hours and the waiting room wasnt packed at all also i couldnt really move my legs and neither walk and im only 22 and then they …
Two years ago when I was admitted, there was a doc who came, along with his students who maybe were interns, to see me. He was not even my doctor. He came he examined me and asked me if his students can examine my heartbeat for learning, …
I’ve lived here for 26 years and there is not a single time that I’ve gone to this ER where I’m not waiting an absurd amount of hours just to be seen by a doctor. I left after 5hrs last night there was an 88 year old woman who was there for …
My mom was there for 4 days and had great care Doctors were very good and the nurses were amazing. Very clean I would have given 5 stars but the rooms and bathroom are a little old.
If I could give this health care facility zero stars I would. My husband was involved in a horrible car accident and because they were so close this is where they brought him. The care was 100% reactive, no pro-active imaging they waited …
The infectious disease office does not believe that Lyme Disease exists.
I was yelled at by Dr. Serrins for thinking that I had it or that it even exists. The entire office feels the same way. I was extremely sick and tested …
My husband is in here for over a week and it’s been a nightmare. I don’t recommend this place to anyone! The nurses are rude, they don’t know what they are talking about, he got worse because of their negligence and it took a doctor A WEEK …
Waited 5 hours to see a doctor after being sick for 3 days. Was finally seen and the doctor said I had a minor case of food poisoning and that I should just wait it out. 45 mins of fluids later and a bill came in the mail for $5,800 out of pocket after insurance. This hospital is a scam.
My nephew was there because of a terrible accident. The attending Dr. Was very good and also the nurses. They get four stars. But the hospital itself & the social worker was the “worse”. She did not find him adequate after care upon being …
Terrible and racist service, nurses are so rude, they were against me, because I asked why I wasn’t getting any atention after 6 hours of waiting with Hi Blood pressure ,all white and just arrived ppl got first before me and then a gang of …
My name is Dr. Giri Mannepuli, I completely agree with the negative and bad reviews regarding the services provided at the Reading Hospital Emergency Room. No doubt the ER Staff and on-duty physicians are very rude, reckless, unreliable, …
ER Nurse Jacquelyn is fantastic. My dad was not an easy patient, and she was attentive, positive and caring. She went out of her way to make him as comfortable as possible.
My best friend and her man went in the other day super sick with the flu and all the nurses who help them was rude she was waiting in the lobby for over 45 minutes in the wheelchair waiting to be pushed and the nurse that helped her was …
I went here for severe kidney stone pain and I was in 6 hours of agonizing pain to which NOBODY AT THE HOSPITAL HELPED ME WITH!!! They left me in severe pain throughout my entire hospital visit claiming it had something to do with “people …
My experience in this hospital was very stress stay for my mon and my family, theres was good nurses and very bad almost evil ones , can understand how there people taking care of others people that evil. My mom knows who was the one who …
Delivered my daughter here on 11/14. The nurses who assisted were super sweet and made me feel at ease about everything. I had to transfer to the hospital from the birth center so while it wasn’t in “my plan” to deliver her at a hospital, I …
I was scheduled for an induction at 41w + 3D. My induction was suppose to start at 5pm but unfortunately they did not have enough nurses to safely start my induction. I was told I had to wait for 3rd shift nurses to begin my induction. …
(Translated by Google) I’ve been waiting 8 hours to see a doctor and I don’t ask anything at all and they say that 2 Petronas are missing but 3 hours have passed and they don’t call. No one …
(Translated by Google) This hoplite is racist the nurses who treat you in the emergency room treat you badly my husband went at 2:30 in the morning alone Aviña 6 people and he asks the nurse for an interpreter before asking for the …
When needing emergency medical assistance you are placed with two options.dying in your house or dying in the waiting room waiting to be seen by a doctor/physician.
Huge shoutout to Carl in the X-Ray Department! My 91 year-old mother needed a back x-ray, as she was experiencing severe pain. He was very patient and kind, and he treated my mother with dignity! Carl, I want you to know how much you are appreciated! Thank you!!
I went into the ER on Saturday morning. They took me back right away, then looked me over for my right abdominal pain. They admitted me, then I had surgery. The surgical team along with the nurses that cared for me pre and post-op were very caring and accommodating. Everyone was extremely nice
Got an answer “I have no clue” from a idc into .
a good hospital
Ridiculous!
nice hospital
Good Service
Well it was quick
Extremely weak system…
Very friendly staff
Great
Is clean
Very helpful and kind
there is no real address what is this
Busy !
I’m here with my wife.
I only give to Reading Hospital
Night Nurses there are mean
One of the two only hospital in area
Run away as fast as you can!
THERE IS NO READING HOSPITAL HERE. FALSE LOCATION!
I like going there
Doctors, nurses and aids are great!
Excellent people. Knowledgeable and compassionate
If I could leave all of the stars blank, I would!
Best hospital
Staff was very courteous and helped me very fast
Waiting with dad in the emergency room
They are great!! Great attitudes and lots of patience!!!!
The security guard at this place are on a power trip
Been sitting here for over two hours in the waiting room
I don’t like this hospital a lot
The worst service ever I wait 4 hours fot them to help me
It’s gotta be better than St. Joes!
State of the art. Very impressive for a regional hospital.
Take too much Long. This is a very slow hospital you wait for hours
They do Thier best to get you in as fast as possible!😁 …
You will most likely not survive this place
Loved this hospital ,everyone was very friendly and helpful, thank you
well if you got to go to the hospital I would say it’s the best around
They were very good
Horrible staff, I would never in my life go back to this place.. they treat you like you’re wasting their time
Cleaner than Good Sam back home but still very slow.
Acted like it was a problem to write out health sustaining medications if you are poor.
If you want to wait 8+ Hrs in the waiting room than come here.
I like the people that work here but it takes almost 5 or 6 hours for the doctors to get there
Great hospital and the upgrades and new expansion they are doing should make the hospital better
One of the best hospitals in Pennsylvania very impressed with their service
Excellent facility, quickly given a room, quaint privacy and very attentive care by staff…
Staff members just stand around gossiping instead of helping patients..
6 hours just for a checkup. The hospital should be embarrassed
Had knee surgery in October 2015 the staff in N5S are great…….e-building great too
I went there because i had suicidal thoughts..i wanted to walk in front of a car..i sat in the er for 4 hours..I left..
Disorganized, unprofessional, uneducated, unsanitary, unsafe. Beware, enter at own risk, you have been told.
Stay away from this Hospital they are very unprofessional the staff aren’t any help !!
Arrive here at 200am cause i fell at work an something that should been a quick in and out has been a 5 hr wait with no communication whats so ever
This hospital inted of improving its getting worst when it come to the emergency room. Wow what a shame.
The doctors and nurses have been wonderful and very helpful.
Friendly people, valet service very nice.
Was her to visit a patient had to wait at your stupid badge area for 45 minutes and never got waited on I believe you need more help
Daughter was in hospital very helpful to me while I was there to visit
You probably be better off making an appointment with a vet
Treated like dog at this place
This hospital is the most nasty place they have no good bed side manners ever I know that because almost died there and they covered it up
I was just at the Birdsboro Branch & the Dr didn’t even listen to my problems he just decided to send me to a specialist for my one condition. But totally blew me off on my questions!!
Whether it’s been a medical emergency or a scheduled surgery I have had nothing but good experiences over the past few years.
Waiting area had 5 people when arrived. Waited over 2 hours to get back to see a doctor. Absolutely ridiculous.
Excellent, timely and compassionate care by ED and Observation Nursing, physician and technical staff. First Class care
This hospital is insane!!! they take forever and their service is super slow. If you go there make your ready to spend 5 to 6 hours there.
Waiting in the ER for five hours and still haven’t been seen yet. Awful.
Laboratory is always messing something up, worst nurses I swear they don’t know what they’re doing.
Very clean friendly staff through out
Terrible if I could give no stars I would
Very Rude. They complain about the patients. So unprofessional.
Checking in was quick and they took me back to the ER within a couple of minutes. Note it was about 2 AM in the morning when I went in.
Numerous patients coming in with u no what symptons…this thing is gonna b here 4 a long time..in real time ..
I waited 6 hr check in 3 times never seen a doctor terrible
I waited for 6 hours in the waiting room just to be told it’ll be a few more hours and the waiting room was almost empty.
Horrible and lack of communication between medical staff and myself. Medical decisions were made about my treatment without asking me, the patient OUTRAGEOUS AND INCOMPETENT
One of the best hospitals I have been too. ER could be faster but it’s a lot better and faster then Pottstown ER. All the doctors and nurses that I have came in contact with at west reading hospital have all been nice and genuinely care …
Horrible very rude nurses! Bedside manner doesn’t mean anything apparently! They refused to let me see the doctor when I asked for one
Prayers for anyone who needs to go here.
RIPOFF ALERT!!! Unless you’re low income and qualify for the hospitals financial assistance program to reduce their over priced charges, you will pay at least four times more for services like x-rays and MRIs by Reading Health System than you would anywhere else!!
I have a question my mom has a ultra sound appointment on Saturday july 18th I’m not sure if I can accompany her.
the worst ER experience i have ever had sat there for 3 1/2 hours while the so called physicians assistant sat on a computer for well over 1 1/2 hours i informed them that the patient care is horrific i left after three and a half hours of …
They took very good care of my husband and our family at the time before and after his passing.
I give 1 star because to this hospital my daughter had a baby there and put my daughter on bed rest for preclampsia and now she is suffering in and out of hospital with bloodclots on the lungs because they told her they were gonna put the …
Staff was rude. Ended up leaving in pain. Not really an experience you want when you already don’t feel good.
Would never recommend them for any mental health needs. They don’t care. They goal is to over medicate and sedate. Can’t tell you much about my ER visit wish I could. Woke up in an unknown facility with bruises all over my body. Was told I …
DO NOT GO! Absolute disgrace and disrespectful.
Staff was wonderful! Very caring. The nurses, transportation employees that that administered my tests were all helpful, Caring people. Food was food.
Great place to have internships it work for person with disabilities and so much more for toursits to great health care needs.great convenient for all different countries in Reading PA number one hospital.great staff and people who love …
I was taking the in the ambulance because I’ll never thought that I had an overdose and it was definitely two weeks ago and has not given the mask I had my pajama bottoms on a T-shirt and barefooted the nursing wear masks and the fake nurse didn’t wear masks and they sent me home without him asking it had to get my own cap
I gave them one star because ZERO was available!!!…I’m in this HOSPITAL right now as we speak🙄🙄the WORST EVER I been here since 1pm I was in a car accident with my husband and kids DIDNT offer is NECK BRACE🙄🙄they gave me medicine on a …
Sat in the waiting room for 3 hours and didn’t get to see anyone . And then you ask and you get a additude for asking also place is like a prison you need I’d to goto doctor appointments
I’ve been to the ER here probably about 5 different times and every time I had a bad experience. Long wait time, inexperienced nurses, no answers from doctors when they treat you.
2 blood clog and waited more than 5 hours in the ER lobby and as I write this review I’m still in the ER lobby.FIND A BETTER PLACE
1st time at this hospital and after they told me once my xrays was done I will see the doctor within 20-30mins…..3hrs later I left…Never saw a doctor…
Horrible I was admitted and my charger got stolen now going through literal hell to get reimbursement. But before I had to go to Pottstown Memorial to be diagnosed with with hyperthyroidism. Because I guess everyone is too busy here gossiping instead if looking at simple blood work
THIS IS THE WORST HOSPITAL IN PENNSYLVANIA MY MOM HAS CANCER AND SHE IS NOT DOING WELL SO THEY PUT HER IN THE HALL WAY LIKE A ANIMAL WITH OUT HER MEDS FOR 16HRS COME MONDAY MORNING I AM GOING TO THE HIGHER UPS THIS IS STRAIGHT DISRESPECTFUL …
This was a wonderful hospital, with knowledgeable and caring physicians and staff. After having open heart surgery in March, 2019, I feel they saved my life. Thank you all.
Went to ER. Waited over 5 hours and never got help. There was next to no one there waiting. I think this place is all about money and isn’t a hospital that cares for employees or patients. It shows with the employees attitudes. I could say a lot more, but will hold my tongue as non of it is good
I’ve taken a family member here several times and have always been treated professionally. The doctors and staff are wonderful.
The security officer named Ralph was very cordial when entering the 5th Ave doors.
Starving is real and if you go here that will happen. You been warned.
Treated poorly every time I go there . Im starting to think someone wrote something durogatory about me in my chart .after a heart catheterization ,I had massive abdominal bruising and a lot of pain. Makes you wonder what they did to me
Security guards one in particular is too aggressive for his job title. Failed discharge for my mom er night shift doctor sent her home with a brain bleed she was admitted at another hospital three hours later into trauma then ICU.
Never coming to this Hospital against. The night nurses are very rude and unprofessional. Is one little nurse her name is Ana she work in Cardiac ICU and Sara the charge Nurse 👩⚕️ they not human beings very unprofessional. …
Thank you !!
Reading Hospital Tower Health for taking care of my Mother Silvia in very difficult times , to ALL …
The Reading hospital is GARBAGE. The orthopedic team is a bunch of mouth breathing morons, and to even make an appointment with them I had to wait over 24 hours for a call back. Much better off going to Lehigh Valley Hospital.
If I could put a 0 I would the worst hospital to work for because they discriminate. The managers don’t know how to handle any situation or issue when it comes to an employee and on top of that hr isn’t on your side either when you go too …
For a non-profit. They sure did spend an elaborate amount of money on the new C suite. I’m not sure how they can afford if they are not in the business of making money. Then they have the audacity to tell employees to watch the budget …
So I understand what’s gonna happen to my parent. But how can you see my mom shaking all day. Then turns into a seizure. Thanks now she can’t talk. Plus when someone gives you their decision honor it instead of being on them all day. We will let you know when they wanna give up.
This hospital is very clean an the people are wonderful from the doctors, nurses, environmental services, food services, security ,ladies in the gift shop ect. The are taking good care of the love of my life an couldn’t ask to be at a …
Nothing like being made to feel like a criminal when going to visit your sick friends! Ridiculous policy where they make you wear a name tag,that does nothing to actually add to security! This policy assumes that people with a drivers …
If you set up a payment plan here after a procedure, and pay every month on time, apparently they still send you to collections anyway and bring down your credit score smh..
I received better care when my momma kept me in the basement and fed me raysins…The dang doctor wouldn’t even see me, guess I wasn’t “important” enough for them…I’m a doctor so I know
My Neighbor Who Is 91 Yrs. Old Has Always Been Treated With Respect NOT Like He’s Old & Ready 2 Die. Great Cardiology Drs.
All of the staff was very nice and treated me good. They was all very professional.
Treated me very well and have friendly service. They are also very clean(of course). Although you sometimes have to wait a while, I can not say that I didn’t feel better after leaving the ER. 10/10
I have not been in Reading Hospital for a very long time. When my children were little I went there a couple of times. The service was great! The nurses were caring and efficient and the doctor did a great job. I will recommend Reading Hospital.
they told my mother the intense pain in her foot was caused by a sprain and sent her home with tylenol. after days of pain she got a second opinion and it turns out her entire pinky toe bone broke clean off. I used to be proud of this …
They’re not into the idea of hearing what you have to say about whatever it be that you’re in there for. Regardless of what you believe you have, they’ll test for everything else before they test you for what you thought it is. Very …
To all of the people leaving bad reviews I would suggest not using the ER as a primary care facility. You get triaged when you arrive and you wait accordingly, the staff know what they are doing. Your cough or stubbed toe isn’t an emergency. Sorry.
Was in ER until 3am. Very friendly and courteous staff, took me immediately as tier 3, guess Senior citizen proriority. Placed in Hall on stretcher until room available in ER, transferred to room saw Dr, Nurse, CNA. Various tests done. Dispatched and Took Lyft cab home.
Wow! As a retired RN this ER is horrendous! Some of these nurses are rude and nasty beyond belief. I have no clue how they have managed to attain Magnet status with …
I had open heart surgery here and every person I dealt with was outstanding. I have to go back every week to the surgical center for a wound care dressing change. The hospital is clean the people are outstanding.
I have been paying my bills on time in the specified amount of the payment plan for 2 years. Today they decided to say screw you and send it to collections instead of continuing letting me make the payments.
Sat here since 6pm for HIGH BLOOD PRESSURE was taken back to a room at 9 sat in a room for 45 minutes no nurse no pca no doctor. They had me hooked up to nothing no monitors nothing I finally went to leave without seeing anyone and while …
My mother is a patient at the Reading hospital my mother’s 92 years old she’s been in-and-out this hospital for a while but I spoke to my mother today and my mother is not happy with the Reading hospital service she said the nurses are not …
Intake process was fast nurses we very nice , i left work today to come to the hospital , the dr proceded to tell me that i looked “drowsey” asked me if i use iv drugs( never have a day in my life ) tells me he cant write me a prescription …
My fiance was rushed to hospital via ambulance after collapsing today. When he arrived they proceeded to put him in a wheel chair and make him wait in the waiting room for 5 hours! While he is throwing up and suffering in pain and no one …
I’ve always had excellent care at Tower Health/Reading Hospital. I’ve had a life of
Chronic health issues and been at numerous hospitals all over this country. I …
Don’t waste you’re time here if you need medical attention.
I wanted to change family doctors in the same office & I was told I could not. The nurse said it would be uncomfortable if I needed to see my old dr for some reason & that was their rule. I was VERY unhappy with my dr at my last …
Went here with extreme pain. They made me wait almost two hours the nurses did not care about my pain whatsoever!!! Then once I finally got to the doctor that is suppose to help people that beg for it. They do nothing at all then charge my insurance for me breathing there air. CAUSE THATS ALL THEY DID FOR ME LET ME BREATH THERE AIR.
Run away from this place as fast as you can. Worked with office of Dr. Lisa Leschek-Gelman, MD who is the Chief of Neurology. Put in a prescription for a drug refill. Staff did not look at it for 5 days. When we finally realized what was …
Found out a family member was involuntarily admitted here. At the time I didn’t know this and was curious where my family member was. So I called here two different times thinking she may have been here, and both people who picked up the phone told me there was no record of her admission. How don’t you know who is in your hospital?
I was brought in by ambulance with DKA. This place was on top of everything…they saved my life…found a few things that I didn’t know I had wrong! I was treated really well by everyone!
I have taken my wife twice. The first one because of lower back pain and they only gave him some pills and he did not improve he had to go to another place later. Last week, Thursday, September 6, 2018, it was because I had vaginal bleeding …
Wait time in ER for child head injuries too long as they take care of all the common colds who won’t go to Urgent Care or Drs office.
Some of the nurses need a class on personality and how to deal with people!
The operators running the phones on main number most are rude. They don’t even wait to hear where you need to be transferred to . You end up having to call back numerous times trying to tell them they are transferring to wrong place.. no thankyou, no transferring you,. Just dead line..and back to same department.
I have always dealt with this Hospital and always had the best care and best doctors. From childhood to adult I’ve never had a bad experience or been given poor care from any doctor I have seen. I won’t go anywhere else for any medical issues. I trust my doctors 100%.
They are very unprofessional when it’s time to get others to the room for help. You could be dying and they take there sweet time to get to you. I just try to come in the hospital for help because I’m pregnant and in pain and they have no room at all
Awful experience. My family and I had to wait 8+ hrs just to even see a doctor let alone get treatment. The nurses tell you to be patient and they are very busy which I won’t deny but does that make us any less of patient than the rest of the people here!
Do not come here for nothing! My wife waited 3 hr in the waiting room all they did was took her blood when theyre was a room finally available she waited another 2 hr and still hadnt seen a doctor. When she asked for her discharged papers …
I had a great experience at the ER today. The entire staff, from security to doctors were friendly and helpful. I was seen quickly and doctors and nurses were caring and did everything to take care of me and make me comfortable.
I just had neck surgery and the staff were extremely compassionate as well as the doctors. Thank you all for being the Heros that you are.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
WOMENS HEALTH CENTER & CENTER FOR EXCELLENCE:
This place saved my LIFE. Through all the trauma, abuse and addiction I endured, …
This rating is mainly for their finance department. Their payment system is awful. As if getting slapped with a $2000 bill from one ER visit isn’t deplorable enough, their system refused to allow any type of bill reminder other than by …
6-21-19 came in gi bleed nausea and pain. Got me right back
Waited an hour for doctor to come in.. only saw nurse once.. doctor came in ask what was wrong told him.. he says he wanted to examine me.. this is a joke. …
Extremely impressed by the nurses and doctors in the maternity wing here. My wife and I were cared for from the moment we walked in up until the minute we left with our newborn. Highly recommend this hospital for expectant mothers!
I was in excruciating pain and everyone from the EMT’s who transported me to the all the Doctors, nurses, and staff at the hospital took really great care of me. They went above and beyond to make sure I was comfortable. They also took great care of my family while we were waiting to be discharged.
Hospital care was fine however Insurance is another subject. Reading Hospital would not accept any payment from my insurance company and stuck me with the entire bill. I know insurance is a tough thing but to not accept anything, not even a …
Great experience with the OB side and Dr. Muallem. The nurses were amazing as well. Sounds like they enjoy working here! A+ with a caring, helpful attitude! And experience was amazing.
Through my own personal experience, this is the worst hospital that I had to deal with
I felt lost and helpless. Trying to comfort my family member. My advise by past …
If 0 were an option, it would be just that. Billing system is THE worst. If you don’t have thousands to pay your bill immediately, don’t go here. I’ve been mislead and lied to, miscommunicated and uninformed. And because of their faults, my …
Went to ER because could stand up without falling everything well there they put in room to watch me told them all this time that I was still bad problems yet then they omitted me to hospital dont know why because nothing was done for days …
Wife had DNC operation and can’t say enough about how every single member of the staff treated us from the minute we arrived until the minute we left. This is our second great experience with surgery at Reading Hospital
If i could give 0 stars i would. Doctor sent my Fiance to the er because he needed immediate attention and instead we sat in the waiting room for 6.5 hours while no one seemed to be taken from the waiting room at all. Finally moved into a …
Arrived at 11:30 pm to ER via ambulance. Left at 6:15 am. Had to sit in waiting area and suffer. No comfortable place to lie down. Sitting for 7 hours dizzy as hell. Asked when I could at least get a bed to wait for the ER doctor, they could not tell me. This is after 7 hours. Finally called family to get picked up.
This hospital is amazing. I was in a really bad car accident that left my leg in bad condition which landed me there in trauma for a month and a half. I had the best service from everyone there and I actually feel like the nurses, PCAs, and …
They aren’t spiritually safe. There was one very capable, interested medical doctor who would’ve been shocked at the strange actions of one of the upper level staff. I almost died there for no reason.
Never coming to this hospital again the nurses are rude as hell. I waited 3 1/2 hours for my daughter to be seen and ended up leaving because they kept taking people that came after me before me mind you my daughter is 5 months she had a …
I wish I could give NO stars. This hospital is a joke. My husband went in because he wasn’t feeling well for about 2wks. Has been vomiting and running a fever, we were thinking possibly the flu. He went in today to be seen and the Doctor …
I went to the emergency department tonight for something quick that i wanted Checked on. I was there for 4 hours. 3 hours and 45 min I waited and 15 of someone pretending they cared. I don’t mind waiting but at least act like you care and address someone’s issue properly. Maybe next time will be better.
I arrived at the ER with pain in my lower right abdomen, bleeding in a place you don’t want blood and nausea. I checked in near 4pm, and I knew I was going to be in for a wait. At around 5:30pm to 6:00pm someone took my vitals but was …
We sent my dad here when he had covid. Terrible compassion for the family. Not allowed to visit him. Hard to get information on him. They didn’t allow us to see him before they put him on the ventilator. Once he died my family when to be …
I have spent a few different occasions in the Reading Hospital for various age related issues and operations. Personally, I have never had a bad experience. The nursing and medical staff were always first class. Very professional is another …
Went in for an ER visit with my wife and son. Every single person we interacted with was friendly, caring and helpful. This has seldom been my experience at hospitals, especially ERs and I just couldnt believe how much of a contrast Reading …
I was sent here after I told my doctor I had suicidal thoughts. They put me in an ugly, cold, sterile environment with no clocks, no color, and I couldn’t even use my phone. My clothes were replaced with an ugly hospital gown, and it felt …
I should first say that my credentials include – RN, BSN, BA, MS. I worked actively in nursing for 47 years and am aware of concerns about a possible decline in standards of nursing care. With some anxiety, I submitted my husband to care …
Arrived at around 5:45 p.m. seeking mental treatment for my mother-in-law, it is now going on 3:20 a.m. and have yet to have any answers. We’re about 9 hours into this visit and have yet to see a therapist. This is abysmal
I spoke with Liz from reading tower hospital. She works at billing! She was so sweet and gave me advice I needed !!! Truly an Angel! God bless you honey
My wife and I had our first child at St Joes, we just had the birth of our son at Reading. They both have benefits, but Reading has a much larger staff, they have many more experts a moment away, so I was very happy with our experience. Thank you to all there who helped us during the birthing process!
If I could give you a zero I would.
I gave birth to my daughter here and due to a rushed Csection bacteria was left inside me. This caused a serious infection that could of killed me, when I …
Communication and education for your patients is not your strength. To have a patient not be seen by their hospitalist in over 24hrs (or at least someone to come inform them of what’s going on with their treatment) is ridiculous. The nurse …
After taking a ambulance there.. Iwas discharged by a doctor even though I was still feeling aura of seizues, even though I told the nurse I wasn’t feeling well yet. Started walking home and almost got hit by a car due to my vision & …
Horrible. They are so unprofessional , rude is just horrible. They even answer the phone rudely . St.Joseph from now on for me and my family !
The only reason I gave them one star is because I had to. Don’t go to this hospital. Do yourself a favor and drive as long as it takes to get to a decent one- Lancaster or Allentown. I just spent 14 hours in the ER to get diagnosed with …
I will say i had excellent care in the maternity unit! This one nurse was absolutely amazing! Latest experience was medical records trying to get records! The women was extremely unprofessional and rude!! No help at all! Both departments …
This is a horrible place! Save your family and loved ones and DO NOT go here! I have lost 3 family members in this hospital due to their lack of diligence and knowledge. On August 9th, my brother walked in with chest pain, he was sent to …
Only cares about its board members and turning insane profits while laying workers off before building that big new building. Ran Brandywine into the ground. Hope you’re proud of yourselves. I won’t let my body get cold and die in this facility. Bunch of scum. Best decision I ever made was quitting this toxic place
If I could give this health care facility zero stars I would. The worst services ever
You guys need to work on your discharge better, I got told I was being discharged at 9:30 AM and got out at 11:30 Am
They seemed way too busy dealing with other stuff. I understand stuff happens …
@readinghospital emergency room has got one of the worst customer care ever . I have seen nurses huddle to talk about their personal days have asked questions and gotten nothing but attitude.I don’t understand how you want to be a nurse …
My wife was seen here recently, and everything was great. The staff were all friendly and very helpful, and the nurse, Josiah, was excellent. We were both treated with respect, everything was very clean and clearly well-maintained, and the level of care was excellent. I couldn’t be more pleased with our experience here.
Very corrupt practices with there security department. There head of security back stabs people and is very rude. The quality of the hospital has gone down hill since SGI took over the hospital for security. Unfortunately tower health has …
We are very happy with professional care of this hospital. From labor and delivery to our daughter being in the NICU for a time, we were blessed with the wonderful care of the physicians and nurses! May God bless you for caring!
My 96 year old mom was admitted for UTI and dehydration and others issues. Her doctors and nurses were great and kept me updated with her progress and got her turned around and on the way to recovery. Special thanks to Dr. O.
The Reading Health System Hospital is very new. Visited a patient in one of the new rooms, they are very clean and the staff are very nice and accommodating.
Worst emergency visit ever. Still wearing mask inside and hardly anyone in the er. Sitting there for 5 hours smh. Worst service ever. Hospitals are all about money just like big pharma. Do not care about patients at all!! Need a big change …
This hospital is very clean and upbeat. Having to go through security and get a badge is a little time consuming especially if they are busy. But if it helps keep our loved ones safe that’s a good thing. The nurses are very caring and …
This is not an urgent care. There is the emergency room only that is located on the other side of the hospital. If you go to this location you will just be confused and not be able to find it.
Unsanitary, Unsafe , the nurses were Professional.
I was admitted to reading hospital 3 days ago , …
For a low Rated Huge Hospital.*** They don’t answer there Phones Calls. Or they will get back to you in Weeks. For some Odd reason it’s hard to get a Doctors note. The staff is unprofessional. They don’t even know how to Diagnose For the …
I am appalled. I do understand , that during a pandemic, that the hospital might need some extra time, and be given some grace. Even so, I am fully disappointed my mother’s experience in the ER. …
The nurses in the emergency room are the worst! My mother was admitted 24 hours ago and diagnosed with kidney stones in her urethra. If not passed she’ll need surgery this morning. I’ve called 3 times today and I was hung up on every time. …
Family member suddenly was in hospice care. Had the room number but called to make sure I knew which bldg to go to. First lady transferred call which was fine. Second lady snidely said don’t you have GPS at which point I said I know where …
Great nurses in the ed great doctors in the ed great people in radiology great people in the stroke/trauma unit I am ridiculously impressed with the hospitals attentiveness to detail. They don’t rush anything they take every precaution and …
For your Covid vaccine, do NOT put 420 S 5th St into Maps, that entrance is closed. Look for the cancer center entrance. …
My elderly mom is currently in waiting room over 7hrs now still not taken back. Went in via ambulance with some serious medical issues and she got dumped in the er waiting room. She’s on bloodthinners that could b very dangerous if skipped …
I recently had to go to Reading Hospital for an emergency situation. After spending 7plus excruciating hours in the ER. I was sent to my temporary room. I can’t say enough great things about the Staff in that area of the hospital. They took …
The physicians are friendly and really try to understand, diagnose, and treat the problem. The doctors called me daily with updates and. But I could tell that there is communication issue. My biggest complaint is that I was not contacted …
U.S. health care at it’s finest!..
Never been in a hospital with such a disregard for their patients. People …
I would rate more than 5 stars if I could. I can’t imagine any better treatment from the time I walked through the door, through pre-op, surgery, and post-op. I was treated like a queen and this isn’t the first time my husband and I were …
Sharing my ED experience. The emergency department (ED) is like a well-oiled machine. They move you quickly from one area to the next, and if you are waiting in a hallway, the staff are very attentive. Highly recommend the ED physicians and nursing staff who are very competent.
Was seen in the ED on March 31. Treated with the utmost respect by entire staff from security to docs to techs. Received an extremely thorough medical workup by Dr Shah. Special shout out to Nurse Tabitha for her compassionate care and …
Everyone has their own experiences
My experience in the e.r. was horrific..
But once I did go to my room, every single nurse was amazing!!! …
Worst hospital in Berks county PA. I took my wife with 145/92 BP, they said that is not Hypertension. We waited for 6 hours until I asked them when will be my wife’s turn? these people are a business NOT caring about any patient only …
I say this as a former employee and lifelong patient. The care that my young son and girlfriend have received in the medical group and the emergency department has been absolutely horrible over the last year. My girlfriend was told that her …
Wasted our time and made us wait/remain in hospital for excessive amount of time: My wife and I go in for an ultrasound for our baby. Complications are found, they run Test A, ask us to stay overnight to run test B in the morning “if you …
I’ve always preferred this hospital but lately the wait and the way they attend to people is ridiculous! So many staff members chatting and talking while a waiting room full of patients, it’s like they purposely take their sweet time. My …
My father was rushed to the emergency room. I called and updated contact information in the morning. I called to check up on him in the evening and a nurse tells me I’m not on his contact list and cannot give me any information regarding …
Absolute first class ER team and top quality physicians and consultants. Don’t let reviews fool you. If your in a life or death situation this is the safest place to be if you live on the East coast. The TRHMC team is one of the best.
I had an outpatient surgery here March 2022 and could not be more impressed with the staff and facility. My surgery went smoothly from check in to discharge. Everyone was absolutely wonderful and put me at ease. Thank you for making an unpleasant situation much more bearable.
I was 302’d then 303’d at the psych ward. The staff took care of me and made sure I made it out okay even though I acted very immaturely. I would like to issue an apology to those staff that I did disrespect. Also, a shoutout to the staff …
Terrible place to work! Nasty coworkers, high patient ratios, and unsympathetic management. There’s a reason why they’re offering sign-on bonuses and desperately searching for agency nurses. Beware!
I’ve been in the waiting room going on 7 hours for my grandma who had surgery about a month ago in both eyes twice already for cancer and they r making us wait this long in the waiting room she has a headace and didn’t even schedule for her …
Reading hospital has a set of super secret rules where children are not able to visit patients. My child and I went to check in to visit his grandfather to which we were turned away. …
I wish you guys had better options when it comes to payment plans. You guys are so quick to send a bill in the mail and expect it to be paid off in less then 6 months. And I’m not talking about a reasonably priced bill, I’m talking about an absurd amount of money for a single doctors visit. Like work with us on this.
I was skeptical to take my baby into the ER here after having read some of the reviews in the past, but we had a great experience in the pediatric ER wing. Our pediatrician reassured us that Reading Hospital provides great pediatric care. …
Please tell me how this hospital is still in service? 3 times either I or my daughters mom has been in the hospital, and have sat IN THE WAITING ROOM for more then 3 hours. First time was myself with a leg burn that was second degree burns. …
Date of visit: 4 April 2022. I spent the night in observation ward because of my heart. Everybody here is kind and understanding. I started the day in the emergency room. There, I was put through a series of test before sending me to the …
I have to begin with saying that the care received by my daughter was very good. All of the medical staff that worked with her for a surgery and in patient stay were terrific. My review beyond that is 100% due to how my husband and I were …
Nice hospital. Everyone from phlebotomists from laboratory services at the DOB, physicians, especially throughout various practices at Tower Health Medical Group, and Outpatient Nutrition Therapy Services are amazing. …
Reading hospital is on par most of the time. Some of the ER staff are rude but they saved my fiances life when his appendix burst. They had him rushed into emergency surgery and took good care of him.
Waiting in the er now for over 4 hours. It’s the same almost every time. I once waited over 8 hours in the waiting room. I hope that’s not my fate again.
Good luck finding the emergency room, if you do manage to navigate your way there I sincerely hope you’re not in any life threatening condition because if you are you’re probably not gonna survive the wait
The hospital has become a very low level hospital. Your hospitalist’s aren’t aware of what it going on with the patients. It’s appalling how things are being run. I truly wish your CEO would take a walk around the hospital and look at the sad shape it is in.
I dont know what happened to the staff there the are so rude and nasty i waited in the waiting room for over 10 hours and the waiting room wasnt packed at all also i couldnt really move my legs and neither walk and im only 22 and then they …
Two years ago when I was admitted, there was a doc who came, along with his students who maybe were interns, to see me. He was not even my doctor. He came he examined me and asked me if his students can examine my heartbeat for learning, …
I’ve lived here for 26 years and there is not a single time that I’ve gone to this ER where I’m not waiting an absurd amount of hours just to be seen by a doctor. I left after 5hrs last night there was an 88 year old woman who was there for …
My mom was there for 4 days and had great care Doctors were very good and the nurses were amazing. Very clean I would have given 5 stars but the rooms and bathroom are a little old.
If I could give this health care facility zero stars I would. My husband was involved in a horrible car accident and because they were so close this is where they brought him. The care was 100% reactive, no pro-active imaging they waited …
The doctors and staff were very professional, kind and they saved my life. I truly think they do try to help everyone to the best of their ability
The infectious disease office does not believe that Lyme Disease exists.
I was yelled at by Dr. Serrins for thinking that I had it or that it even exists. The entire office feels the same way. I was extremely sick and tested …
My husband is in here for over a week and it’s been a nightmare. I don’t recommend this place to anyone! The nurses are rude, they don’t know what they are talking about, he got worse because of their negligence and it took a doctor A WEEK …
Waited 5 hours to see a doctor after being sick for 3 days. Was finally seen and the doctor said I had a minor case of food poisoning and that I should just wait it out. 45 mins of fluids later and a bill came in the mail for $5,800 out of pocket after insurance. This hospital is a scam.
My nephew was there because of a terrible accident. The attending Dr. Was very good and also the nurses. They get four stars. But the hospital itself & the social worker was the “worse”. She did not find him adequate after care upon being …
Terrible and racist service, nurses are so rude, they were against me, because I asked why I wasn’t getting any atention after 6 hours of waiting with Hi Blood pressure ,all white and just arrived ppl got first before me and then a gang of …
My name is Dr. Giri Mannepuli, I completely agree with the negative and bad reviews regarding the services provided at the Reading Hospital Emergency Room. No doubt the ER Staff and on-duty physicians are very rude, reckless, unreliable, …
ER Nurse Jacquelyn is fantastic. My dad was not an easy patient, and she was attentive, positive and caring. She went out of her way to make him as comfortable as possible.
My best friend and her man went in the other day super sick with the flu and all the nurses who help them was rude she was waiting in the lobby for over 45 minutes in the wheelchair waiting to be pushed and the nurse that helped her was …
I went here for severe kidney stone pain and I was in 6 hours of agonizing pain to which NOBODY AT THE HOSPITAL HELPED ME WITH!!! They left me in severe pain throughout my entire hospital visit claiming it had something to do with “people …
My experience in this hospital was very stress stay for my mon and my family, theres was good nurses and very bad almost evil ones , can understand how there people taking care of others people that evil. My mom knows who was the one who …
Delivered my daughter here on 11/14. The nurses who assisted were super sweet and made me feel at ease about everything. I had to transfer to the hospital from the birth center so while it wasn’t in “my plan” to deliver her at a hospital, I …
I was scheduled for an induction at 41w + 3D. My induction was suppose to start at 5pm but unfortunately they did not have enough nurses to safely start my induction. I was told I had to wait for 3rd shift nurses to begin my induction. …