Our 15th Avenue branch in Longview, WA is also the headquarters of our credit union. Find all the branch info you’re looking for here including: … See more
Make sure you always watch your account closely, the overdraft policy is worse here than at most banks. Very limited forgiveness, and no grace period whatsoever to make your account right.
The worst customer service ever!!!
These women, think they own the world, they are very rude, very unprofessional, they do not try to take care of their clients. …
I think the employees name was Trish, Extremely rude and unprofessional. I get everyone has bad days, but my goodness. I just need my debit card.. but I’m sitting here being patient as her instructions demanded.. it’s been a month.
I have been with Red Canoe since they took over Weyerhaeuser Employee’s Credit Union. The transition to and from was flawless, the service is still second to none… I guess that is why I never switched credit unions. A+++
I’ve had an account here for about 5 years. I’ve always had great customer service and pretty much no problems. Their only weak link is their online banking which is not very intuative. This is a deal breaker for me since I live and die by online banking. All-in-all a good bank if you don’t use the online services much.
These banks want you to deposit big money so they can use it to lend with but the employees cant even be bothered with a question when they literally work the information desk. Tired of being profiled by the banks. My hair is as long as my …
Big disappointment with Red Canoe. The only credit card I have (or want) is Discover. However, they blithely tell me at RC that they don’t accept it for any transactions. Sometimes, thankfully rarely, I need to make use of the cash …
Red canoe has always been a good place to do business and they’re super helpful. Yesterday stood out to me above all my other experiences.
Our nation is under quarantine and despite that the ladies working the drive up …
Horrible customer service. I’ve had an account for years, paid of multiple cars and ran a business account with this credit union. Regularly found the staff unreliable yet I just passed it off as “small town” and let it go. When I closed my …
I would like to say we got excellent service when first asked about our best options in a secured loan, but there was little education or discussion with the first loan rep. After the rep stated the original loan was done incorrectly, we …
Red Canoe’s in-person service at the main location on 15th Ave is marginally adequate, but slow. So I’m giving it 3 stars. I think this is because the main location has a lot of trainees and new tellers who slow the process, but they need …
This bank is ridiculous. I won over $7000 from Safeway. I verified the authenticity of the check myself before depositing. I am splitting this with 3 people. The bank, at the managers discretion, not even just policy, is holding it for 7 …
Absolutely loved this bank while I lived in Washington State. I wish they has one out East here bc the shared branches just aren’t comparable.
Every transfer, deposit, fee, withdrawal, problem was all handled in an …
Online banking has some issues and is fairly clunky. Transactions missing when looking at account balances, call them and they run down the transactions well enough in their system, but acknowledge that four are not listed online. No …
I’ve been with Red Canoe since before they became Red Canoe – pretty much my whole life. I’ve always had great service here, whether I am at home or on the road. …
I can’t believe how willing Red Canoe was to help me. I actually thought the phrase “we treat you like family” was more of a tongue and cheek phrase that corporations like to throw at you to make you feel like less of a number. Well it is …
I’ve been with Red Canoe Credit Union for over a year now and I love the warmth and personality of all the employees who work at all the branches I’ve been to. Always had my issues resolved seamlessly. Red Canoe offers better interest rates …
I have been a customer for 30 years. They have helped me with loans, build my credit when I had none, etc. There help has been evaluable. There are people that pay good money for the services that I receive there. Here’s to the next 30 yrs with them.
Having an account with Red Canoe for over 15+ years does not matter at all to them. You are just a number and they’re looking for anyway to make a buck. Definitely will be taking all future banking needs else where. Have been told 1 thing and they never follow through. I would steer clear of Red Canoe.
I’ve had accounts at credit unions all across the country. This one is getting these stars because it’s fairly mixed bag. I still prefer it to a large national bank. Here are my reasons: …
My wife and I save our silver change all year for our vacation spending fund and we cash it in when we are going to go. So we took our jug of change in and there was a sign saying they were now charging 5% to members for cashing in change. …
Very disappointed with this bank. Today we took our 7 year old son there as customers with this bank to have his piggy bank counted and exchanged for dollar bills, we went there because as a child growing up banks always did this as a …
As a member of a couple of other credit unions, both my bank cards were denied service. I used to be able to deposit checks here no more. Staff is really great, they try to help. For a credit union the management is terrible
Honestly the worst banking experience I have EVER had in my life. I sent my car loan payment via bill pay (with documentation showing that the money was withdrawn from my account -before my due date), and due to either a system error on my …
Very happy
GOOD BANK!! 👩🏿🚒👩🏿🚒 …
Friendly service
This where I bank, you can bank on Red Canoe.
Always a great experience at Red Canoe!
Typical bank.
Great at wasting your time in long lines, being unhelpful, and having machines that don’t work.
Cant say anything good about them thats why they get 1star
Love the tellers don’t like the machine for shared branch
We’ve been very happy with Red Canoe. Always great service here!
The women are beautiful and the service is great. Overcharge fees are disgusting, but other than that I like them a lot.
Professional tellers, bank closes at 5:30 ATM available and can’t beat the rates compared to a bank poor credit cards loans and other banking needs
Don’t kid yourselves folks, the sign says they are a credit union, but the APY on their savings accounts and their fees say they are a bank.
The people that work at red canoe are amazing, they go out of their way to help at any cost.
Love working with Red Canoe and Sharon! They are such a great caring place you can trust.
A pretty good bank. They have never lost any of my money. The bankers are all really nice. Even the online bankers are nice.
I have been with Red Canoe for years and always found them to courteous and friendly.
I had to reduce my review from five stars to three stars since they no longer offer notary services.
Make sure you always watch your account closely, the overdraft policy is worse here than at most banks. Very limited forgiveness, and no grace period whatsoever to make your account right.
The worst customer service ever!!!
These women, think they own the world, they are very rude, very unprofessional, they do not try to take care of their clients. …
I think the employees name was Trish, Extremely rude and unprofessional. I get everyone has bad days, but my goodness. I just need my debit card.. but I’m sitting here being patient as her instructions demanded.. it’s been a month.
I have been with Red Canoe since they took over Weyerhaeuser Employee’s Credit Union. The transition to and from was flawless, the service is still second to none… I guess that is why I never switched credit unions. A+++
I’ve had an account here for about 5 years. I’ve always had great customer service and pretty much no problems. Their only weak link is their online banking which is not very intuative. This is a deal breaker for me since I live and die by online banking. All-in-all a good bank if you don’t use the online services much.
These banks want you to deposit big money so they can use it to lend with but the employees cant even be bothered with a question when they literally work the information desk. Tired of being profiled by the banks. My hair is as long as my …
Big disappointment with Red Canoe. The only credit card I have (or want) is Discover. However, they blithely tell me at RC that they don’t accept it for any transactions. Sometimes, thankfully rarely, I need to make use of the cash …
Red canoe has always been a good place to do business and they’re super helpful. Yesterday stood out to me above all my other experiences.
Our nation is under quarantine and despite that the ladies working the drive up …
Horrible customer service. I’ve had an account for years, paid of multiple cars and ran a business account with this credit union. Regularly found the staff unreliable yet I just passed it off as “small town” and let it go. When I closed my …
I would like to say we got excellent service when first asked about our best options in a secured loan, but there was little education or discussion with the first loan rep. After the rep stated the original loan was done incorrectly, we …
Red Canoe’s in-person service at the main location on 15th Ave is marginally adequate, but slow. So I’m giving it 3 stars. I think this is because the main location has a lot of trainees and new tellers who slow the process, but they need …
This bank is ridiculous. I won over $7000 from Safeway. I verified the authenticity of the check myself before depositing. I am splitting this with 3 people. The bank, at the managers discretion, not even just policy, is holding it for 7 …
Absolutely loved this bank while I lived in Washington State. I wish they has one out East here bc the shared branches just aren’t comparable.
Every transfer, deposit, fee, withdrawal, problem was all handled in an …
Online banking has some issues and is fairly clunky. Transactions missing when looking at account balances, call them and they run down the transactions well enough in their system, but acknowledge that four are not listed online. No …
I’ve been with Red Canoe since before they became Red Canoe – pretty much my whole life. I’ve always had great service here, whether I am at home or on the road. …
I can’t believe how willing Red Canoe was to help me. I actually thought the phrase “we treat you like family” was more of a tongue and cheek phrase that corporations like to throw at you to make you feel like less of a number. Well it is …
I’ve been with Red Canoe Credit Union for over a year now and I love the warmth and personality of all the employees who work at all the branches I’ve been to. Always had my issues resolved seamlessly. Red Canoe offers better interest rates …
I have been a customer for 30 years. They have helped me with loans, build my credit when I had none, etc. There help has been evaluable. There are people that pay good money for the services that I receive there. Here’s to the next 30 yrs with them.
Having an account with Red Canoe for over 15+ years does not matter at all to them. You are just a number and they’re looking for anyway to make a buck. Definitely will be taking all future banking needs else where. Have been told 1 thing and they never follow through. I would steer clear of Red Canoe.
I’ve had accounts at credit unions all across the country. This one is getting these stars because it’s fairly mixed bag. I still prefer it to a large national bank. Here are my reasons: …
My wife and I save our silver change all year for our vacation spending fund and we cash it in when we are going to go. So we took our jug of change in and there was a sign saying they were now charging 5% to members for cashing in change. …
Very disappointed with this bank. Today we took our 7 year old son there as customers with this bank to have his piggy bank counted and exchanged for dollar bills, we went there because as a child growing up banks always did this as a …
As a member of a couple of other credit unions, both my bank cards were denied service. I used to be able to deposit checks here no more. Staff is really great, they try to help. For a credit union the management is terrible
Honestly the worst banking experience I have EVER had in my life. I sent my car loan payment via bill pay (with documentation showing that the money was withdrawn from my account -before my due date), and due to either a system error on my …