Red Spectrum was Founded in 2004. Our mission is to provide affordable high-speed internet services See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
111 8th St, Plummer, ID 83851
Awsome
Great
Bad customer service
Pretty fast internet, really nice staff
Good service, when I have a problem they fix it right away.
I think there really good at trying to make it possible for people to get connected the best way possible.
Faster than any other servers in my area! They also care about service.
Customer service is poor they only work when they want to , they never fix the issue. I do not recommend.
Service is terrible constantly dropping, charge overly priced $100 a month and there no other service around, so have no other choice but to get bad service and pay money to a company who don’t even care about the consumer.
Never answer the phone have the wrong times posted on the website for when they’re open and the people who they use for their call center is a joke forget about trying to log into my portal that doesn’t work either just trying to pay my bill
I’d like to know when our internet is going to be back up. We’ve been out of service since Saturday. Whats with this company.
Went in to to their office in plumber to get our internet service. The entire staff there were fantastic people.
WiFi barely ever gets over 3-4 mbps even tho I’m paying for 25 mbps. Such a joke to even consider them as “high speed internet”. And definitely overcharging everyone for internet since they are the only option for a lot of people.
worst customer service EVER. internet has been down and can’t get anyone to pick up the phone or return the calls. this business is a JOKE.
I’ve been their customer since day one…I even pre pay my bills… absolutely horrible service lately.. they left me hanging with little or no service for over 2 weeks.. they really don’t care… they still refuse to own it… however tammy is great there… she does seem to care…
We pay for 10 mbps a month and consistently are receiving an average of 3-4 if not less. We have talked and talked to them and get nowhere. Frustrating cause they’re our only option and our child needs wifi for schoolwork. They know they have our community held hostage cause they are the only providers. Makes me so upset
This is the saddest internet company ever, I have tried to get my equipment for 3 months and never got any service and STILL waiting for them to deliver and install it as well. It’s sad to even call this a company here is the pros and cons …
Installers were wonderful. Later moved antenna from wall to pole mount, and the staff provided extra mount at no additional cost. After several months of service, Red Spectrum doubled our connection speed for no additional cost. Service …
80 dollars a month for slow internet for the 50% of the time it might work.. I’ve asked multiple times for them to come check my equipment since the rooftop satellite is at least 10 years old, no response. I’m dropped constantly and it is absolutely NOT worth it. Unfortunately there isn’t anyone else….
Red Spectrum Communications is known for poor service quality. The customer service is abysmal. I called for issues with my internet going in and out constantly. It took 2 months for a tech to call and the call just to set up an appointment for a week later. SMH… Unfortunately for red spectrum Starlink is coming to the area soon!
I’ve never met a company that actively tries not to get your business. My husband and I have been calling now for two weeks to get someone to come out to do a site check. We want to make sure we can get the services they’re offering before …
Terrible customer service when you call in. Excellent workers for install… when you can finally get someone scheduled. The management needs serious help, dealing with them feels like you’re trapped in a bad episode of Restaurant Impossible.
I’m not sure why customer service is so bad. Last month my service was down. I called technical support three times over three days. No response. Luckily I have a family member from another place who made a special trip here and fixed …
Poor service.it’s always in and out and maybe works 40% of the time. Getting techs out for service checks are close to impossible and then they never get issues fixed and always blame interruptions on Mica Peak towers. Not impressed by what they have to offer and will be switching to something else.