This place is awesome! I went for chiropractic work and they give you a tens unit, a massage and then the dr. pops your bones and youre good to go (: Its not a quick appt. but the extra time is sooooo worth and its only $49 without insurance!
I have never had a bad experience at Arrowhead Health Centers. Everyone that works here is very nice, kind and considerate and really make me feel like they are concerned for my well-being. I consider everyone there a friend
I have been going to AHC for many years. It’s been a roller coaster ride. I have found the best Dr. With Dr. Sethi who is a while body Dr.
I see Dr. Shah for Chronic Pain relief. I highly recommend him and his staff. …
I have had nothing but problems with this place. They say they are going to do something and then after I’m in the office to get my script. All of a sudden I have to get referrals to specialists. It just seems like they judged me from day …
Very good about getting you in quickly. I have been a patient for many years and I’ve always had a good experience. Prescriptions are always called in promptly and any problems are generally solved without delay.
My regular PA was sick so I saw another one who refused to call in one of my two scripts which leaves me having to pay for another appointment to have to come in again next week to have my regular PA call it in for me. The meds I’m on are …
The doctors and nurses are nice and friendly. It’s nice that you can complete your paperwork on before you get there. The doctors seems to have knowledge of Asthma which is hard to find with general practice doctors.
I was originally scheduled for a morning appt . I received a call one day before to reschedule since the provider wouldn’t be available. I had the same experience last year. Don’t you have the provider’s schedule before setting appts? I was …
I just had a video tele-health call with Julie. She’s very nice, great personality. She answered all of my questions, and handled my health issue. Excellent experience with a new provider.
I like Arrowhead health and Dr. Cuccitrone is awesome. I like a heavy hand for a massage so that part is hard for me. There are only a couple of people that can get in a deep tissue massage in a short time. The massages always extend the time being there. I just don’t like that it takes so long. That is really my only complaint.
I’ve seen three providers here for my care. All three were diligent in establishing my diagnosis, yet always provided the best standard of care! All have a friendly demeanor and make sure you don’t leave with questions or unresolved related issues.
I am a low income patient and thus have little money to spend on medical treatments. I explained this many times while going to one of their centers. The nurses and doctors were in the past very helpful with my situation financially. A few …
Preparing for my back procedure this week and looking forward to it. Dr. Shah has been managing my back pain for nearly five years and I have always experienced full relief that last nearly a year each time. Dr. Shah and the staff at Arrowhead Health are amazing.
Best place to come for all your medical needs. We especially love Dr. Berne! He is the best Chiropractor in Phoenix! Honest and sincere! We can’t not recommend him enough!
Dr. Julie is absolutely the most amazing doctor I have been to. She is the only reason why I at 10 arrowhead Health centers. She treats me as if I am her family when she is helping me.
My visit with my nurse practitioner was great. What happened next was a long walt to have blood work done. It was about 25 minutes after checking out that I finally got called back to have my blood drawn.
The schedule department scheduled me for the wrong dr. I asked for podiatrist and got family medicine. Didn’t know that until dr told me after waiting over 30 minutes to be seen. Then I was told I could schedule an appointment for the …
This place was awesome! Everyone who works here is very pleasant, attentive, and outstanding at what they do. Also very VERY reasonably priced if you are self pay with no insurance! I will be using this facility for all of my medical needs from here on.
I have showed up for 3 appointments made by your staff only to find out when we get there, that you don’t accept our United Health Care Medicare Complete Insurance. Each time no one rakes responsibility for the errors that have caused us …
Dr. Byrne, and all of his staff are amazing!!! They always make me feel so comfortable, and when I leave I feel so relaxed and ready to get my day started. I highly recommend to all my friends and Family.
Always a great experience. I love that i can get an appointment quickly. I was just here today and I want to give major kudos to the lab personnel (did not get her name) for taking my blood so smoothly. Thanks again!
What a doctor’s office should be like. I’m always seen within a few minutes of my appointment. Reception team is warm and polite. Medical staff do a great job.
Everyone is so nice, very friendly, And I feel like they care about my health. I really think highly of Dr. Byrne in my chiropractic needs. He is very caring of all his patients.
Usually this place is great. I’d almost always give them 5 stars . Today was not one of those days.. a mix up in the front I assume . Went in for a adjustment and massage . Didnt know I’d be charged for full price since I didnt get the …
Not every provider is great, like Dr. West and formally Dr. Chander, as I was once a big fan since 2015. Now I have made my first complaint to United Insurance and the AZ Medical Board due to seriously declining patient care. My father …
Arrowhead Health Center is great. Very respectful of my time. I rarely have to wait to to get in and the Doctors are friendly and personable. They take the time to understand why I am at the office.
Jonathan was absolutely amazing! Caring, personable, and could crack a smile with me! He definitely helped me by helping me sort through the mess of my health world so to speak lmao thank you so very much for everything and I look forward to being your patient for a long time!
They have no idea what they are doing. Second time I’ve been told to see a doctor for a prescription, then once I get there the front desk tells me I’m there for one reason, nurse says I need something else done and then the doctor tells me …
Horrible with billing and processing claims. Every time you call to make an appointment they ask for your insurance information and when you get there they scan your card. Every time I always get a bill and find out they never billed the …
Called twice to schedule an appointment for annual checkup. One callback informed me they were checking with my heath insurance to get virtual phone checkup approved. Never heard back. Called again and was told they’d follow up to see what …
I seen Dr. West for a procedure, I was very nervous but he has the best bed side manner… Made me feel at ease… His assistant was quite amazing as well.. Thank you for making feel like I mattered.
Anthony Nelson and his staff at the Arrowhead Health Centers are very professional and very good at what they do. Everyone is so nice and friendly. If after a test Drive. Nelson will call you and tell you your results and explain what is …
Julie is consistently the best pain provider in this office. She is thoughtful and sensitive but willing to talk real world options and treatment plans. I’m so grateful for her Guidance and feel she is very vested in my overall health! Thank you Julie Zafuto!!
The doctors are okay. The only person I would recommend to see is Mr. Nelson he is fabulous! I unfortunately saw another doctor to get some pre-op blood work done. At check out she told me there was an additional $15.00 charge for a …
Hello my experience was good, l didnt care for the person that took my blood. She l didn’t like the way she approach me. She didn’t speak she look at me like she didn’t care for people of color. But my visit with the doc went well.
Elena D. from billing called me to inform me of an issue with my insurance claims not being processed. I was not aware of the situation, however, once Elena communicated this to me, I was able to call my insurance and fix the issue. I was …
Where do I start? Well, I started being seen at the Arrowhead Health Glendale clinic a few years ago. Started out well. Got what I thought was a good doctor and I feel he did a good job. Haven’t been able to see him since unless I book 1 to …
Sadly we thought we had found someplace to go. I have been in the medical field my whole life. There are obvious issues w the process from making an appt. If u schedule online there really isnt a way to describe exactly what you need to be …
Nice professional and pleasant staff but I Made appt. to get tested for low testosterone. Took time off work and Showed up for 2pm appt. Doctor said low-T tests can only be done between 8-10am and that I’d have to reschedule and come back …
I’ve been a patient at Arrowhead Health for about 17 or 18 years now. This was my first appointment at the new location, with Dr. Pascal. The office staff were incredibly efficient and pleasant, and I found Dr. Pascal to be quite friendly and helpful!
The staff and doctors are amazing. If I ever need to see a doctor, Tony finds time. Dr. Cucitrone and his chiropractic staff are simply the best, too! I’m so glad a co-worker recommended their offices.
The staff is always so nice right from the second you walk through the door. They are very helpful and caring and always put a smile on your face when you get there and even when you leave even if you get bad news you have to smile when …
So this review is based on not even going there. Its completely based on a call I received today. I can’t remember the receptionist’s name that I spoke to though unfortunately. The call I received was to change my appointment already …
I love Arrowhead Health /Redirect Health.
I use the mobile app “Spruce” to communicate with them. I either get a callback or a text message within 15 minutes. A good value the staff and Dr”s are great. …
These doctors or PA’s only get 15 mintues with you so they talk fast and don’t really listen. My visit today was the worst I had to tell them what test I wanted the PA seemed in such a hurry and was trying to get me to hold off on certain …
It’s a sad day when you cannot receive the results to your own Labs. In the 2 years I have been using Arrowhead, I have always received a phone call where the results were verbalized and what prescriptions were being sent, etc. …
Well kendra and julianne are amazing.. I really like this doctors office and wish I still loved in Glendale because I would for sure go to that location because I love the doctors there. Today i had my first video call and I must say julianne really cared to help me and I know it has to do with kendra too. They are both great!
I’ve been a patient at Arrowhead Health for over three years. I love the convenience of being able to request an appointment online or through their iPhone application, and am able to see a provider that same day! I can also have my …
Most unprofessional office I have visited, my information and insurance was input incorrectly on first visit causing issues each visit and call, the quickest time I have received a referral has been about 2 weeks (visited a different clinic …
Me and my wife have been with Arrowhead/Redirect Health for many years now. We are very happy here and love our PA, Kendra Scott. She is very knowledgeable, addresses any concerns, and very thorough. All the staff and assistants here are very caring, helpful and nice. Thank you!
I went Arrowhead for many, many years; and only left recently because I followed the PA that was my primary provider. She has since moved on to specialized medicine so I am going to return to Arrowhead. …
I recommend Dr. Cucitrone for your chiropractic needs at Arrowhead Health Centers. I started seeing Dr. Cucitrone after a car accident for physical therapy. He treated me and got me back in shape. Well, fast forward 3 years later, my back …
I had a phone consult w/Dr. Johnston 2 weeks & 5 days ago to get referred to a dentist to create a Sleep Apnea appliance. I expected referral to be done in a week. Instead I receive a call from their office telling me it’s not covered by my …
Not happy with the way they treat my severe pain.. My medication is not satisfactory at all but I am praying for a better result in the near future! No I am not happy and have a unfriendly doctors assistant working with me and my case. …
I absolutely love the staff and Doctors at Arrowhead Health. I’ve been a patient of theirs for 7 years and I would never consider changing to another health care provider. Dr. West is a wonderfully talented physician and a great individual.
Rachel the ultrasound technical was amazing! Not only did she do a thorough job, she immediately consulted with the Dr. and made sure I had a follow-up appt with the doctor to take care of the issue I was sent there for. …
I’ve seen Johnathan several times now, for an initial new patient appointment, a follow up, a physical with lab work, and another appointment. Johnathan is always pleasant and kind, listens attentively, has a great sense of humor, and …
Everyone here is so nice, professional and caring. I never leave with a question they answer everything I have needed. Both my husband and I go to this clinic and we have never left unsatisfied with our doctors or medical professionals. Highly recommend by me for sure!
They fit me into a very busy schedule and saw me close to the appointment time. Dr Shaw was very attentive to my needs. I received outstanding care. A big thank you to all the people at Arrowhead Health Center and the team.
Virtual visit was easy to complete. Just had to download the app and all took place in the app. Only downside was I still ended up waiting 10 minutes past my appointment time before the call. At least I didn’t have to go anywhere!
Our family always has a great experience at Arrowhead health. From the receptionist to the doctors, the whole team is friendly and knowledgeable. Sick visit, well check, chiropractor, or just a lab appointment, we are well taken care of every time!
Horrible service. More worried about processing patients in and out like a factory then truly caring for their patients. Yesterday I called in a prescription I have had for years. The lady on the phone said they would call me back. That …
Brooke was a very sweet nurse and I saw a new doctor (can’t remember his name) but very quick professional and helped me get a diagnosis meds ordered and on my way. Love Arrowhead because it never feels like a gross sick doctors office. It’s always clean!
I had an appointment at 8:15 a.m. with Dr. West. When Dr. West entered the room, he went straight to his computer and coldly asked why I was being seen. There were three concerns I wanted to discuss with him. When I told him this, he …
Love coming here…check in very simple…
no waiting and Dr. Byrnes is awesome! He’s very cool, down to earth and truly listens to you for any aches and pains needed for chiropratic help. The waiting …
I just LOVED LOVED, DOCTOR ANTHON NELSON, he was so engaging, he listened to me, answer all my questions and addressed all my concerns. I will choose him to be my PCP in my future experiences with Arrowhead Health. I must say that my …
Kendra Scott is the most thorough practitioner my husband and I have ever had. We have been with Arrowhead Health for well over ten years and you couldn’t pay us to change providers. Always there and always great. Thank you Kendra and thank you Arrowhead Health.
I have never left a negative review in my life but since they sent me this link asking me to review my visit, here it goes. This review is mainly in reference to the GLENDALE office as the scheduling error that was made for the surprise …
Unfortunately Arrowhead Health has changed a lot since Dr. Vosler retired. Many unwanted changes happened that were not beneficial to the patients. Everyone is now being treated as a name and a number. Rather than a human being. No one …
5 stars for ease of making a chiropractor appointment at short notice. BUT, and I have probably visited this office 30 plus times over the past 10 to 15 years, this was the only time the massage was poor. The massuesuse was far more …
Dr. Shaw is awesome. Friendly, informative, good bedside manner. He has done 3 back surgeries on me, the last very successful. Got an ablation no back pain for two years. Unfortunately nerves grew back so will need a touch up. Better than pain meds. Dr. Shaw has many options for pain. Highly suggest him as a doc.
This was my 6th visit to Arrowhead Health Center. I cannot speak highly enough for the care and courtesy/friendliness of the Staff!! My PCP Anthony Nelson is thorough, caring, and friendly. Working REALLY hard to help me get my Diabetes under control. I am VERY pleased with the results!
I waited more than 15 mins before getting called back . My appointment was at 9 and got out of the office at 10:10. I think they over scheduled appointments. Today was the first time I had Catherine I really liked her shes very top of her game.
Employees seem happy in their employment, and therefore are generally pleasant to deal with. Very short waiting times to see doctor or nurse practitioner. There is a perfunctory impersonal quality to their medical care. This you will find …
I am beyond blessed to have seen Dr West on March 1st as he literally saved me from another heart attack he had me go directly to abrazo ER where I was then admitted two days later I had a stent placed. You are so fortunate to have him as …
Before the office was taken over by redirect health, it was a great place. I have literally been going here for 13 years. My original Doctor was Joel Morton and after he retired, Anthony Nelson, who is still there. …
I always enjoy when I have to go to the Dr. office. Staff is always friendly and helpful. I have been seeing Kendra for a Long time, she never makes me feel rushed, sometimes she have, lol. The only improvement that would help me and maybe …
Loved this office and Jamie, the NP I saw. New patient and I was able to get an appointment quickly and my wait at the visit was minimal, less than 20 minutes. Very friendly and professional staff from start to finish.
I’ve been going here for years but of recent my experience hasn’t been the best. I can never see the doctor I wish to see, and when I do go the other doctors don’t seem to take the time to review my records. I feel I am constantly having to …
I am so happy that I am able to turn my health care over to Julie Zafuto. She is such an amazing person and the best Heath care professional I have ever had. She cares about me, I’m not just a number to her I am a person. I don’t know what …
Had a great appointment with Johnathan today. He was prompt, personable, and very courteous. I only come in when I have to get my yearly physical or if I have flu or cold symptoms, but I keep coming back because of the service.
I arrived on time, parking was easy and convenient. I waited about three minutes, went through the usual preliminaries and saw the doctor about ten minutes later. I was in and out in a half hour. Dr. West was personable, professional and punctual. I wish all medical appointments went like this.
This is the best one-stop shop for an impressively diverse, high-quality set of physicians, nurses, and even physical therapists; they provided me with two knee braces over the years and I still have them! Their durable medical equipment …
Robert is very good and very kind to me. He is very professtional and cares about how i am feeling. Dr Byron was able to make me feel very comfortable and special. Today is Monday, 12-29-19. Again the whole staff were very friendly to me and they made me feel very coamfortable and special. They are doing a Great job .
I thought the staff was nice and efficient. The doctor was kinda rude and made me feel bad coming in. I went to another doctor the day before in an urgent care but my mom wanted me to have a second opinion. I had to explain this to him because he said well you just saw a doctor.
The first doctor I ever saw Dr. Teresa Peschal. She was amazing and I thought I found my place of care. She retired and it all went down hill. I saw a new provider Jaime Maratha. She never made eye contact, quickly shoved off the …
This will be the last time I visit Arrowhead health. I have been going for years, and was very happy when my old Dr. Kim B was their. Unfortunately she moved to their Scottsdale location. Everytime I go for a check up or visit I am …
The nursing staff and doctors provide a friendly and warn atmosphere. They help by answering questions and are most caring. Dr Shah and staff are to be commended for excellence in treatments and taking care of a very anxious person (me) kindly and patiently. They deserve the new facility which will be much nicer.
This was my first chiropractic visit. The staff was very friendly, thorough and informative. They used different therapy techniques to resolve the pain I was having in my neck and lower back. I will definitely be returning.
The video meeting was pretty awesome! I didn’t have to drive anywhere and was able to tell my symptoms I’m having within a few mins and now my labs are being ordered. Overall I would prefer video over going to the office any day 🙂
This has been my “family medical cemter” since 2005. I first started going here after i was in need of a chiropractor and when I found out they also had a family practice as well I switched over. I have stayed as a loyal patient with them …
I saw Kendra for the first time after a recommendation. She was great, attentive and very pleasant. I was able to do my blood work in office which was extremley convenient. I’m glad to have found a new doctor!
Had no problem getting an appointment. The front desk staff were very professional and courteous. Molly the nurse practitioner was very nice and asked questions in relation to my symptoms. Thanks to all the staff.
TLDR; I left Arrowhead and when they got picked up by Redirect. It felt like they were disjointed, disorganized, and unreliable. Too many hoops to jump through. Nice providers though. …
Pure professionalism from the beginning to the end of my first visit. The 2 ladies in the entrance lobby welcomed me with genuine smiles and friendly greeting. The office staff, the P.A., and the doctor exemplified a caring nature. So glad I found this medical center/team.
Parking was a total nightmare. Staff was friendly & knowledgeable. My ME, Brooke, was great, Dr. Jonathan offered clear instructions, but I failed to understand how the referral process was to work. My prescription was called ahead which …
My appointment was postpone without me knowing for to the doctor being absent. But they were fast at finding another opening and Jamie took care of me without any problems. She was amazing and nice and on point with all my problems
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I have been very impressed with Arrowhead Health Centers, especially with my Pain Management provider, JULIE ZAFUTO. She is truly exceptional. Over the last eight months she has worked to provide me with relief from my PREVIOUSLY …
45 minute wait due to system being down. Employee at the front desk was handing out masks to folks considered to be contagious all the while wiping his nose with his bare hand. Good young man always had great experiences with him but I …
My doctor is great but when I got my labs drawn, I was not notified there was a convenience fee of $15. My labs were drawn before this was made aware to me. If I would have known I could have not waited 30 minutes and set up an appointment where I don’t have to pay for a convenience fee.
I really enjoy their chiropractic services. They have massage as well. Just make sure you leave enough time in your schedule when you book your appointment. Dr. Byrne really takes the time to be patient and thorough with me each time I go.
I wish I could give a “0” stars. I had deal with this Health Clinic a couple times in the last 6 months. The first time, I made an appointment with a Dr. and someone else came to see me. She stated her name and it did not match her name …
The office and staff was very nice, especially Dr. Kendra Scott. I arrived early and was seen before my scheduled appointment time. Was in and out quickly. Will definitely be using this office for all my health care needs.
I’ve been to the Glendale location for an appointment twice and both times were great experiences. Dr. West and PA Johnathon are fantastic providers; I would recommend them to anyone. Staff at the front desk and the medical assistants are also great and friendly.
I visiting here today and I felt so rushed. The PA walks in and then turns to tell the assistant to go and let her next patient know she is going to be late. She did not look up at me once, she was too busy typing away. Had 2 things I …
I am privileged to have such a dedicated team work with me for knee injections and physical therapy, brace fitting and follow-up. From cheerful greetings at the reception desks, on to the individualized physical therapy work-out, and …
This place isn’t real.. can’t be.. compared to anywhere I’ve ever been this place is a dream.. unbelievable staff from the front desk all the way to the Dr. very thorough polite. It’s just too perfect to be true. After this place I would …
Don’t go here. No one follows up. I had a referral to get an MRI and 9 days later, they still haven’t sent the clinical notes to the imaging center so the imaging center can get insurance company approval. I have called this place every …
Great experience. I did not have a long wait upon arrival. The MA’s and the PA I saw were fantastic. She gave me options for treatment and gave me some things to do at home to alleviate the pain. Wonderful health center.
Front desk people are very friendly, as well as the practitioner I have been seeing. My complaint is with the call center, referrals, and it is very hard to get a return call. …
You won’t regret coming here. Everyone is friendly, you get greeted right away with a smile. Placing an appointment is so easy and they are very nice, they actually make you feel welcome. So far I’ve seen Johnathon and Anthony, both very respectful, friendly and both show that they care for me as a patient. Thank you.
I had a Telehealth visit with Julianne Magdaleno and she was great! I did not feel rushed and felt like she genuinely cared about what I am going through. She ordered a variety of tests to look into what is causing my symptoms, which is what I was hoping for.
I have been faithfully seeing a chiropractor for many years and no results and constant neck pain. Found this place through a referral and what a different experience! Everyone is amazing and they actually listen to your concerns and want to help you work through it! So grateful that I found these people!!
Well, if you feel like being a fast food order placed during lunchtime, this is the place for you. 😏 I called and explained that I am a brand new patient and have been diagnosed with Type 2 Diabetes. Two very important pieces of …
All staff were very friendly. The medical assistant was well-prepared to review and update records. Although I waited for a while for my blood to be taken, the gentleman who took it was friendly, efficient, and drew it with no difficulty whatsoever (which is not always my experience other places with blood).
The desk gals are starting to relax so now they are happier
I always see Julie & she is terrific! She comes in & sits like an old friend that you can REALLY talk to, & she does listen! She eased my mind …
I rarely write reviews – who has the time? – but with all the negative reviews I read while searching for a pain management provider, I felt compelled to share my excellent experience with Julie Zafuto. I have been a patient of Julie’s for …
Office staff is awesome! Very friendly and accommodating. The online appointment system does not work. I scheduled an appointment online only to be called 5 minutes later to say that the appointment time wasn’t available. Then I scheduled …
Great scheduling team, good reminders and excellent service once on site. The staff is very welcoming and the DRs and NPs are very informative and actually listen. Labs were a little slow to be done but that was because someone had called out but it’s was overall great!
My first time meeting Dr Swartzki and I say kudos and thumbs up for him. Kind and caring and listens and thorough. I finally have a good Dr. thank u Dr. S for everything. First impressions r everything and it started well with …
I go to Arrowhead health to visit Dr Cucitrone. He does a great job in restoring my mobility and maintenance, when I keep going. His team also does a great job. Not sure of their titles but the rollers, electric pulses and massages make me …
The doctors and staff at Arrowhead Health are all very professional and knowledgeable. I have been especially impressed with the capability and excellence of care received from Anthony Nelson and Dr. West and their staffs. They have guided …
I have been with the Glendale office for 4 years. Love the staff and the medical care is fantastic! They really make sure I stay on top of my physicals, even though I don’t care for them, but the staff are encouraging. I wouldn’t go anywhere else. You won’t regret it if you choose to come here for all your medical needs!
Great care. I especially appreciate the upbeat tone of the entire staff! Dr. Johnston is the BEST! My tetanus/Whooping Cough shot was painless- thanks, Adam. Now, a skin check by Dr. West and off to a mammogram and bone density scan.
I had such great experiences at Redirect Glendale! I went in for my yearly exam, got a tetanus shot, chiropractic service with a message and electrode therapy on my neck all in one hour and 15 minute time frame from the time I walked in the …
I have been a patient for years at Arrowhead health and I finally got a doctor that completely gets what I am going through. Julie Zafuto is the best doctor I have ever seen. She is not about medication she is all about finding what is the …
I haven’t Seen a primary care doctor in a few years. But after my visit, I’m definitely not coming back and will continue my search. Not fan. I felt like a number on a conveyor belt. My doctor was dry and I couldn’t tell if she really …
From the moment I arrived everyone was extremely friendly. They took the time to get me as a person not just a patient. Dr. Byrne and all of the chiropractic staff took great care of me and I left feeling so much better!
I’m so happy to have found Arrowhead Health Centers. Their facility on Bell is clean and welcoming. I love that they even have a guitar hanging on the wall for patients to pick up and play. …
Making the phone appointment was easy, and Kendra called me a few minutes early which worked out perfectly. After we discussed my concerns, she said she would refer me to see a specialist for TMJ, handpicking a practice that had helped …
By experience yesterday and my appointment was fantastic. Half is just a great group of professionals that take their job serious but also very open hearted and kind and very helpful to your needs I am so glad that I found Dr. Shaw again …
For the most part I have a great experience. There is a provider that is very unprofessional. if I had to rate your office based on my experiences with her I would probably not give you guys a star at all. There has been a couple other …
Been with this provider for over 8 yrs. Since their move and their high turnover, things have drastically gone downhill. Apparently you have to now make a new appointment for each issue you have concerns about. Not completely sure why …
I’m rating this a 5 because of a Representative named Brandon who is so kind and always Happy to help me!
The Doctors are great, very knowledgeable and great bedside manner. I can always …
First visit there. I am a nurse so I am critical on what I see and what I expect from myself as a professional. Front desk person was great. MA did not introduce herself. Went in for a physical, and apparently you cannot ask for …
By far the best health insurance company with their customer service. Of course it is limited in coverage, but amazing in what they can cover. I had a doctor call me at midnight to get a test scheduled at 9am after I had sent a message in the app around 11pm.
Have been a patient of Arrowhead centers for almost 2 years. Everyone is helpful — some go above and beyond. However, my provider today, Julie Z., was especially remarkable! She listened to my concerns, provided information, mapped a …
I appreciated my appointment today. Dr Nelson is always detailed . I didnt have to wait long . I realize our Drs are working long hours with extreme patients these days . Yet, my visit was focused on my issues and I didnt feel rushed .
I’ve only been here for chiropractic care, but it has been outstanding. All the way from check in to check out. All of their staff is friendly and helpful. Dr. Robert Byrne is by far the best chiropractor I’ve ever been to. He takes time …
By far. the best all around experience at a health care facility. The staff is caring and eager to help. Dr. Julie Z is by far and above the best of the best, took extra time to explain my condition and formulated a treatment plan …
I switched to Arrowhead Health due to insurance changes. I am so happy with this change! I never have trouble getting an appointment and the staff are so friendly and helpful. Both Jamie and Julie are fantastic and truly listen. I highly recommend!
Everyone is awesome here! The staff is so friendly and personable, while also being efficient. I never wait long to see my doctor. And my doctor is outstanding, he really cares about my health AND wellness. I am super happy to be under his care 😊 …
The front desk was awesome, the medical assistant charming and kind. But when I met my PCP Dr West for the first time I was not at all impressed. I waited 45 minutes to see him. He was in and out of the room in 4 minutes. He didn’t notice …
I’m not happy at all with today’s visit. First off my appointment was at 9am. I arrived 15 minutes early. I checked in then was left in the waiting room til 9:45. I saw people walk in and get called back after I was waiting. Not ok to …
I have always had the best experience when i come to Arrowhead Health. I have never had an issue with any of the staff. They ate always warm and welcoming. My provider Kendra is the absolute best provider I’ve ever had. She is amazing with answering all of my questions and tell me what I need to know instead of what I want to hear.
The service at Redirect was great. They sent me for an ultrasound at SimonMed here is a different story. Please choose your partners carefully. I walked in at 9:25 am for a 9:30 am appointment. Checked in finally at 9:55am then the …
Have been a patient with Arrowhead Health for 15+ years. I have always been treated with respect and compassion. My pain management doctor, “Dr. V” and her nurse Monica are the most amazing women. They are very caring and I would recommend them to everyone. Thank you Arrowhead for all the years of excellent care.
Everyone (staff and doctors) is extremely friendly and helpful. They show a professional attitude with multiple questions and they don’t seem or show annoyance. Everytime I go in, I’m usually early and I get called back early, so I’m not …
Jaime has been my primary for many years now and does an amazing job. She also caught a cancer I had in the early stages, which more than likely saved my life.
The office and staff are friendly and the facility offers a lot of services and …
I do not write reviws that often, but this time I feel I must. Arrowhead Health is top notch. Staff was friendly and helpful, Dr. Johnathan Swierski was both professional and caring for my needs. They understand the patients needs with a …
New to Phoenix and had a colleague recommend Arrowhead Health Center. I normally don’t write reviews , but I was extremely impressed with the care I received. Everyone at the center—from the front office, medical, and chiropractic staff—was …
This place is so great. I see the same nurse practitioner and she’s amazing. They are always so friendly, do their best to get me in, work with me on payments and any other requests I might have. They have everything all in one location so …
The schedule has changed which took longer and I couldn’t pick my provider.
An error was made in not checking me in so I got a text while sitting there that there is a $50 cancellation fee. When I walked up to the counter to address the …
1st impressions start at first sight. Office is nice and clean…friendly receptionist. I was a new patient which means paperwork….but it wasn’t difficult like some new patient paperwork. Medical assistant called me back..she was also …
Went to the 59th Street office for my ultra sound of my shoulder. The reception staff were very polite and got me checked in quickly. Short wait time til my appointment which I so appreciate. Rachel did my Ultra Sound. She is very …
I followed my Pain Management doctor to Arrowhead but was also looking for a PCP doctor.I selected one from their PCP list and have been happy with the results. …
I just started going to this health center and love it. The doctors follow up with me and take good care of my needs. This is a different experience than a doctor’s office, but very good. Am glad that I chose them. Kendra Scott is awesome!
Arrowhead Health is clean, quiet, quick and professional. I don’t go to the Doctor often but when I have to I am happy to go here. Love the new location and staff. Dr. Jaime Serrano was kind and helpful in diagnosing and treating my …
I have been going to Arrowhead Health Center which is changed names to redirect health for many years now and have seen many of the doctors and nurses there. I have always been extremely happy with their efficiency and professionalism every …
Thank you redirect health for providing such prompt courteous care while I was getting my covid-19 test this morning. It was not an experience that I anticipated being that easy and that Pleasant. I thank the young lady who did the test she …
Fantastic. I was sick and I was rested quickly and respectfully. The front desk folks are very kind and quick. The med assistants act like they actually have been trained! The whole office was great. It was my first visit and I was impressed.
Wow, what very nice people. They were running a little late, but I was advised when I got there, so… It’s Christmas Eve, and everyone was SO nice. Ho, Ho, Ho. 🎄 The woman who took care of me was SO funny, informative and all out great …
Today was my first visit and it was great. I appreciate that I was taken back within minutes of my scheduled time, no long wait or delay in the lobby waiting room. …
The place is neat and clean! We were taken in quickly and on time. Everyone was very pleasant. The Dr was amazing and patient with my three year old. My only suggest would be to get some kids books or toys that the kids could play with while they wait if you are offering services to pediatrics. Otherwise A + all the way!
The office staff are friendly and attentive. I got to the office early to fill out paper work, I sat down to wait In The lobby and I was already being called back before I could even put pen to paper. I saw a nurse practitioner and she was …
The video call didn’t happen but I count that inexperience with app since it was my first time. All my other experiences prior to the days of Corona have been great as well. Everyone is nice and attentive. I never have any apprehension …
I have been to Arrowhead Health for a few years. I have had decent visits each time, but I do want to point out what I consider more exceptional service from Dr. Paschal. My daughter saw her a few months ago for a 1st visit. She was very …
I came across Arrowhead Health Centers 3 years ago when I had an accident and my lawyers asked me to come here for my Chiropractic services. I was consistently seeing Robert Cucitrone for my adjustments and he was the nicest provider I have …
I was very impressed w the service that I got. I didn’t go in for anything major, just my hip was bothering me. Got iced, electric massage, & physical massage all before the chiropractor did his thing! Chiropractor was very knowledgeable …
Today, I had my very first doctor’s appointment over the phone.
Dr. Janice Johnston was very helpful and knowledgeable.
Her understanding of my medical condition was incredible. I am very impressed by …
Evertime i make an appointment it is made for the wrong need. They have 2 cjoices either lab or phycial to get my meds refilled but the appt people dont seem to be in contact with the dr office so they dont know what to do. Today was my …
Very poor communication and very poor customer service!!! All the ladies who answer the phone seem mad, like they hate their job. I have literally called all week every day to see if I can get my mri results which were in on Monday, it is …
I was able to get my appointment in, at a very short notice. Great staff, very friendly. Nice facility, great location. However, three days later, still awaiting to hear back about my xray results. Had to call in to check on it. Still …
I have been a patient with Redirect (Previously Arrowhead health) for about 3 years now. I see Jamie and she is simply amazing! Every provider I have seen at the clinic is kind and informative! Will recommend to anyone!
Where am I suppose to go when I’m sick? Ive tested negative for covid 3 times, although I don’t have a recent test, I have the same symptoms as my previous “virtual appointment” in December. This office refuses to see me without a recent …
Love my Doctors here. Redirect is fast always on time. Very friendly and inviting. Wouldn’t change them for the world. 100percent would recommend this place for anyone looking for a good Doctor
Dr. S. Topolosek, THANK YOU for your great service, kind compassion and expertise. She answered all my questions with patient, she asked me several questions and provided advise. Most Doctors at this office are very impatient and show …
Kendra is the absolute best! She asks about everything, checks up on previous visits, gives me options, and makes a plan with me. She works with me on my health care!
Poor communication. I called this morning and spoke with the scheduling department for sudden medical problem. They could not get me an appointment. I was in tears while speaking to the scheduler. I had a question for my doctor. A note was …
The worst communication and patient care I’ve ever experienced. I followed up and called about my test results more to get ahead of it because I knew I’d be out of town and warned several people on the phone the reason I’m calling was …
I made my first appointment on April 17th to establish care and get refills on medication (maintenance medications) I’ve been taking for over 15 years. My doctor retired after seeing him for 5 years. I was diagnosed with whooping cough and …
I went to see Katherine Lijoi in March. I had been going through a rough time due to a brain injury one of my kids got in 10/21. I was exhausted and thought it was because of the circumstances. She listened to me and did blood work and got …
I’ve been going to the office for awhile. Like any office there can be glitches. But repeated things being dropped is frustrating. But… I will say… I had an extremely good experience with Gabriel in scheduling. He assisted me when others …
The provider, Ashley, left the office for the day while my instant labs (in office) were still pending. Another provider had to finish her job, so that the visit could be completed. So unprofessional!!!
A terrific place to go for healthcare. All staff seem legitimately engaged, are very considerate and helpful. Have been going here for about 6 yrs for our healthcare, but most recent visit was stellar. A 10!
I saw Dr. Shah for the first time for Pain Management and he was so upbeat, friendly, and explained my options for my issue. I left there feeling like he took the time to evaluate and guide me in what treatment to follow.
Super friendly and efficient staff, accomidated a last minute appt., I saw Dr Berg, chiro, he evaluated my condition and went to work getting me adjusted and felling better. You couldnt ask for a better team to help with your health care concerns.
The good news was scheduling was able to get another household member in for a Covid test same day/time as me at a half hours notice. The bad news was we had to wait in the lot for 50 minutes to get our tests.
They were very thorough and treated me very well. Thanks for the good care.
But I’m still waiting to hear how my ultrasound results came out on my right knee.
I was away on vacation and got very sick very fast . I got a same-day Tele med appointment , my prescriptions were called in and I was able to get them transferred to another state across country all in a days time. They were thorough and efficient. Been with the practice since 1999.
I came in for a Chrio appointment and was headed out but I happened to mention that I was experiencing left sided abdominal pain (not from the Chiro appointment). The staff was amazing and had me see a provider right away. A situation that …
I do truly hate Arizona and the how they handle anything Medical|Health related. I had a virtual appointment and she ordered me labs for today. No one has labs. This is he 2nd bad experience. I just miss Kaiser. I knew I didn’t need a …
I was at the Glendale office a little early they took me right in Dr Shah and his team were great it was Halloween everyone was was dressed up and very happy and excited it was so nice to see everyone enjoying there day made my day very nice.
In the beginning I had great visits with V. But June of last year I had a negative urine screen, received a voice mail at 2:00 pm on a Friday from V’s MA was advised if I don’t come in for a pill count and urine screen that they would …
This might be a good office, but I’ll never know. After an initial consult they cancelled two annual physicals. The doctors here enjoy golf more than most?
Redirect Healthcare is the best. I receive very good care with each staff member. J. Maratta is my Primary; she listens to my concerns. I appreciate her.
I have been with your health center for over 10 years, but every year something else goes wrong with your Glendale office. The last 2 years I have complained about your bookeepping dept. I make a payment and the printout doesn’t show it …
Everyone was very friendly at this facility. It was my first time, and I saw Dr. Shaw For ortho treatment. He had a good doctor/patient communication and I liked that he wanted to get to the bottom of the problem and just not prescribe drugs or something quick.
Always on time, very friendly, professional. So happy I found them, they do a great job & care. I’m delighted with the Ientire process, never been haooiet with my health care providers
everyone one was wonderful (doctor and nurses EXCEPT the lady who drew my blood. she was exceptionally rude and nasty to me. i have hard veins to find she did not like that i asked her to use a small needle. it went downhill from there.
I really like the Doctor I have been seeing lately and she started me with the Chiropractor also at the office and him and his team are great! Everyone always seems nice and never had any problems.
Excellent health care by any of the providers at this location! Anthony Nelson monitors my ongoing health issues but Jaime Maratta has handled a few acute situations when Anthony wasn’t available. Jaime is excellent and very knowledgeable and has taken care of my situations competently and with a high sense of urgency.
If you’re in need of care that is important such as medication you take everyday, concerns of your body that are causing you extreme pain, or sickness I would not recommend this company unfortunately. They make it the most complicated to …
I have been a patient of Dr. Lijoi for many years and the service of her and her entire team at Redirect Health are phenomenal. I drive all the way from Maricopa to Glendale just to continue in her care. They are fast, straight forward and I get my needs heard, acknowledged and handled. They are really the best.
They have been my doctor for over 12 years now and have always enjoyed them. Recently they now have a new policy where is you are sick, you can no longer come into the office. Your visit has to be over the phone. Over the phone, you can not …
In all fairness my first experience was positive. However, I was told at the initial online appointment that I needed to come in for a wellness check. Redirect would contact me. That contact never happened, so I took the initiative and …
Excellent staff and thoughtful Dr! I neglected my healthcare for years and found redirect through a family member… I really liked my previous Dr office but now live too far away. I was surprised to find an office on my first attempt that meets the expectation created by my last Dr… Highly recommended!!
Elena from billing is absolutely phenomenal, I would love to speak with her sup! Elena made my billing issues/ questions such a pleasant friendly experience. She answered all my concerns and even offered to reach back out to me in a month …
I’m here 1-2 times per week with my grandmother. Dr Bob has helped her regain mobility. Dr Patrice has helped us figure out what specialists she needs and always takes the time to really listen to my grandmother’s experience so she can give …
Anthony has been my Primary Caregiver since I was in high school (10 years ago). Every time I go in, I am reminded I’m lucky to have such a great person looking out for my health. He provides the best service, is kind, straightforward, empathetic, and effective.
First, trying to reach anyone by phone is not an option. You have to fill out a form and wait for them to call you. Second, after them asking for all of my records for the first appointment, they aren’t willing or able to help me. The …
My experience with Redirect health has been always very good. The doctors, nurse practitioner and nurses are very attentive and professional. I recently have a treatment with the chiropractor and his staff and it was amazing. I’m so happy to have them as my medical care family.
I am so pleased with this facility, the staff is outstanding. Had a physical and I got the results back in one day. They go out of their way the serve you. My doctor is amazing. I will never go anywhere else. I wish I could say more about them. THEY ARE GREAT!!!
This place is awesome! I went for chiropractic work and they give you a tens unit, a massage and then the dr. pops your bones and youre good to go (: Its not a quick appt. but the extra time is sooooo worth and its only $49 without insurance!
I have never had a bad experience at Arrowhead Health Centers. Everyone that works here is very nice, kind and considerate and really make me feel like they are concerned for my well-being. I consider everyone there a friend
I have been going to AHC for many years. It’s been a roller coaster ride. I have found the best Dr. With Dr. Sethi who is a while body Dr.
I see Dr. Shah for Chronic Pain relief. I highly recommend him and his staff. …
I have had nothing but problems with this place. They say they are going to do something and then after I’m in the office to get my script. All of a sudden I have to get referrals to specialists. It just seems like they judged me from day …
This was the best chiropractic experience I ever had.
Very good about getting you in quickly. I have been a patient for many years and I’ve always had a good experience. Prescriptions are always called in promptly and any problems are generally solved without delay.
My regular PA was sick so I saw another one who refused to call in one of my two scripts which leaves me having to pay for another appointment to have to come in again next week to have my regular PA call it in for me. The meds I’m on are …
The doctors and nurses are nice and friendly. It’s nice that you can complete your paperwork on before you get there. The doctors seems to have knowledge of Asthma which is hard to find with general practice doctors.
I was originally scheduled for a morning appt . I received a call one day before to reschedule since the provider wouldn’t be available. I had the same experience last year. Don’t you have the provider’s schedule before setting appts? I was …
I just had a video tele-health call with Julie. She’s very nice, great personality. She answered all of my questions, and handled my health issue. Excellent experience with a new provider.
I like Arrowhead health and Dr. Cuccitrone is awesome. I like a heavy hand for a massage so that part is hard for me. There are only a couple of people that can get in a deep tissue massage in a short time. The massages always extend the time being there. I just don’t like that it takes so long. That is really my only complaint.
I’ve seen three providers here for my care. All three were diligent in establishing my diagnosis, yet always provided the best standard of care! All have a friendly demeanor and make sure you don’t leave with questions or unresolved related issues.
I am a low income patient and thus have little money to spend on medical treatments. I explained this many times while going to one of their centers. The nurses and doctors were in the past very helpful with my situation financially. A few …
Preparing for my back procedure this week and looking forward to it. Dr. Shah has been managing my back pain for nearly five years and I have always experienced full relief that last nearly a year each time. Dr. Shah and the staff at Arrowhead Health are amazing.
Best place to come for all your medical needs. We especially love Dr. Berne! He is the best Chiropractor in Phoenix! Honest and sincere! We can’t not recommend him enough!
Dr. Julie is absolutely the most amazing doctor I have been to. She is the only reason why I at 10 arrowhead Health centers. She treats me as if I am her family when she is helping me.
My visit with my nurse practitioner was great. What happened next was a long walt to have blood work done. It was about 25 minutes after checking out that I finally got called back to have my blood drawn.
The schedule department scheduled me for the wrong dr. I asked for podiatrist and got family medicine. Didn’t know that until dr told me after waiting over 30 minutes to be seen. Then I was told I could schedule an appointment for the …
This place was awesome! Everyone who works here is very pleasant, attentive, and outstanding at what they do. Also very VERY reasonably priced if you are self pay with no insurance! I will be using this facility for all of my medical needs from here on.
I have showed up for 3 appointments made by your staff only to find out when we get there, that you don’t accept our United Health Care Medicare Complete Insurance. Each time no one rakes responsibility for the errors that have caused us …
Dr. Byrne, and all of his staff are amazing!!! They always make me feel so comfortable, and when I leave I feel so relaxed and ready to get my day started. I highly recommend to all my friends and Family.
I bring my girls in to see Family practice and every provider is amazing with kids. They are all patience and thrall. …
First time patient and loved this office! Everyone was so nice and helpful, definitely recommend!
Always a great experience. I love that i can get an appointment quickly. I was just here today and I want to give major kudos to the lab personnel (did not get her name) for taking my blood so smoothly. Thanks again!
What a doctor’s office should be like. I’m always seen within a few minutes of my appointment. Reception team is warm and polite. Medical staff do a great job.
Everyone is so nice, very friendly, And I feel like they care about my health. I really think highly of Dr. Byrne in my chiropractic needs. He is very caring of all his patients.
Usually this place is great. I’d almost always give them 5 stars . Today was not one of those days.. a mix up in the front I assume . Went in for a adjustment and massage . Didnt know I’d be charged for full price since I didnt get the …
Not every provider is great, like Dr. West and formally Dr. Chander, as I was once a big fan since 2015. Now I have made my first complaint to United Insurance and the AZ Medical Board due to seriously declining patient care. My father …
Arrowhead Health Center is great. Very respectful of my time. I rarely have to wait to to get in and the Doctors are friendly and personable. They take the time to understand why I am at the office.
Jonathan was absolutely amazing! Caring, personable, and could crack a smile with me! He definitely helped me by helping me sort through the mess of my health world so to speak lmao thank you so very much for everything and I look forward to being your patient for a long time!
They have no idea what they are doing. Second time I’ve been told to see a doctor for a prescription, then once I get there the front desk tells me I’m there for one reason, nurse says I need something else done and then the doctor tells me …
Horrible with billing and processing claims. Every time you call to make an appointment they ask for your insurance information and when you get there they scan your card. Every time I always get a bill and find out they never billed the …
I’ve been going to Arrowhead for about 7 years now. I really like their urgency to get you in to see doctor quickly. …
Called twice to schedule an appointment for annual checkup. One callback informed me they were checking with my heath insurance to get virtual phone checkup approved. Never heard back. Called again and was told they’d follow up to see what …
I seen Dr. West for a procedure, I was very nervous but he has the best bed side manner… Made me feel at ease… His assistant was quite amazing as well.. Thank you for making feel like I mattered.
Anthony Nelson and his staff at the Arrowhead Health Centers are very professional and very good at what they do. Everyone is so nice and friendly. If after a test Drive. Nelson will call you and tell you your results and explain what is …
Always a good experience at the Glendale location, the lab is great,everyone friendly
Julie is consistently the best pain provider in this office. She is thoughtful and sensitive but willing to talk real world options and treatment plans. I’m so grateful for her Guidance and feel she is very vested in my overall health! Thank you Julie Zafuto!!
I am a new patient , moved from NY. Took me a long time to find a good practice. The office staff is so pleasant and right on top of it all. …
Always take care of me, answer any of my questions. Quick in and out hood staff, feel welcomed
The doctors are okay. The only person I would recommend to see is Mr. Nelson he is fabulous! I unfortunately saw another doctor to get some pre-op blood work done. At check out she told me there was an additional $15.00 charge for a …
Hello my experience was good, l didnt care for the person that took my blood. She l didn’t like the way she approach me. She didn’t speak she look at me like she didn’t care for people of color. But my visit with the doc went well.
Elena D. from billing called me to inform me of an issue with my insurance claims not being processed. I was not aware of the situation, however, once Elena communicated this to me, I was able to call my insurance and fix the issue. I was …
Where do I start? Well, I started being seen at the Arrowhead Health Glendale clinic a few years ago. Started out well. Got what I thought was a good doctor and I feel he did a good job. Haven’t been able to see him since unless I book 1 to …
Sadly we thought we had found someplace to go. I have been in the medical field my whole life. There are obvious issues w the process from making an appt. If u schedule online there really isnt a way to describe exactly what you need to be …
Ever since Arrowhead Health re-branded itself and moved to different building, the quality of care has suffered. …
Nice professional and pleasant staff but I Made appt. to get tested for low testosterone. Took time off work and Showed up for 2pm appt. Doctor said low-T tests can only be done between 8-10am and that I’d have to reschedule and come back …
I’ve been a patient at Arrowhead Health for about 17 or 18 years now. This was my first appointment at the new location, with Dr. Pascal. The office staff were incredibly efficient and pleasant, and I found Dr. Pascal to be quite friendly and helpful!
The staff and doctors are amazing. If I ever need to see a doctor, Tony finds time. Dr. Cucitrone and his chiropractic staff are simply the best, too! I’m so glad a co-worker recommended their offices.
The staff is always so nice right from the second you walk through the door. They are very helpful and caring and always put a smile on your face when you get there and even when you leave even if you get bad news you have to smile when …
So this review is based on not even going there. Its completely based on a call I received today. I can’t remember the receptionist’s name that I spoke to though unfortunately. The call I received was to change my appointment already …
I love Arrowhead Health /Redirect Health.
I use the mobile app “Spruce” to communicate with them. I either get a callback or a text message within 15 minutes. A good value the staff and Dr”s are great. …
These doctors or PA’s only get 15 mintues with you so they talk fast and don’t really listen. My visit today was the worst I had to tell them what test I wanted the PA seemed in such a hurry and was trying to get me to hold off on certain …
It’s a sad day when you cannot receive the results to your own Labs. In the 2 years I have been using Arrowhead, I have always received a phone call where the results were verbalized and what prescriptions were being sent, etc. …
Well kendra and julianne are amazing.. I really like this doctors office and wish I still loved in Glendale because I would for sure go to that location because I love the doctors there. Today i had my first video call and I must say julianne really cared to help me and I know it has to do with kendra too. They are both great!
I’ve been a patient at Arrowhead Health for over three years. I love the convenience of being able to request an appointment online or through their iPhone application, and am able to see a provider that same day! I can also have my …
Most unprofessional office I have visited, my information and insurance was input incorrectly on first visit causing issues each visit and call, the quickest time I have received a referral has been about 2 weeks (visited a different clinic …
Me and my wife have been with Arrowhead/Redirect Health for many years now. We are very happy here and love our PA, Kendra Scott. She is very knowledgeable, addresses any concerns, and very thorough. All the staff and assistants here are very caring, helpful and nice. Thank you!
I went Arrowhead for many, many years; and only left recently because I followed the PA that was my primary provider. She has since moved on to specialized medicine so I am going to return to Arrowhead. …
I recommend Dr. Cucitrone for your chiropractic needs at Arrowhead Health Centers. I started seeing Dr. Cucitrone after a car accident for physical therapy. He treated me and got me back in shape. Well, fast forward 3 years later, my back …
I had a phone consult w/Dr. Johnston 2 weeks & 5 days ago to get referred to a dentist to create a Sleep Apnea appliance. I expected referral to be done in a week. Instead I receive a call from their office telling me it’s not covered by my …
Not happy with the way they treat my severe pain.. My medication is not satisfactory at all but I am praying for a better result in the near future! No I am not happy and have a unfriendly doctors assistant working with me and my case. …
I absolutely love the staff and Doctors at Arrowhead Health. I’ve been a patient of theirs for 7 years and I would never consider changing to another health care provider. Dr. West is a wonderfully talented physician and a great individual.
Rachel the ultrasound technical was amazing! Not only did she do a thorough job, she immediately consulted with the Dr. and made sure I had a follow-up appt with the doctor to take care of the issue I was sent there for. …
I’ve seen Johnathan several times now, for an initial new patient appointment, a follow up, a physical with lab work, and another appointment. Johnathan is always pleasant and kind, listens attentively, has a great sense of humor, and …
Everyone here is so nice, professional and caring. I never leave with a question they answer everything I have needed. Both my husband and I go to this clinic and we have never left unsatisfied with our doctors or medical professionals. Highly recommend by me for sure!
They fit me into a very busy schedule and saw me close to the appointment time. Dr Shaw was very attentive to my needs. I received outstanding care. A big thank you to all the people at Arrowhead Health Center and the team.
Virtual visit was easy to complete. Just had to download the app and all took place in the app. Only downside was I still ended up waiting 10 minutes past my appointment time before the call. At least I didn’t have to go anywhere!
Our family always has a great experience at Arrowhead health. From the receptionist to the doctors, the whole team is friendly and knowledgeable. Sick visit, well check, chiropractor, or just a lab appointment, we are well taken care of every time!
Horrible service. More worried about processing patients in and out like a factory then truly caring for their patients. Yesterday I called in a prescription I have had for years. The lady on the phone said they would call me back. That …
Brooke was a very sweet nurse and I saw a new doctor (can’t remember his name) but very quick professional and helped me get a diagnosis meds ordered and on my way. Love Arrowhead because it never feels like a gross sick doctors office. It’s always clean!
I had an appointment at 8:15 a.m. with Dr. West. When Dr. West entered the room, he went straight to his computer and coldly asked why I was being seen. There were three concerns I wanted to discuss with him. When I told him this, he …
Love coming here…check in very simple…
no waiting and Dr. Byrnes is awesome! He’s very cool, down to earth and truly listens to you for any aches and pains needed for chiropratic help. The waiting …
I just LOVED LOVED, DOCTOR ANTHON NELSON, he was so engaging, he listened to me, answer all my questions and addressed all my concerns. I will choose him to be my PCP in my future experiences with Arrowhead Health. I must say that my …
Kendra Scott is the most thorough practitioner my husband and I have ever had. We have been with Arrowhead Health for well over ten years and you couldn’t pay us to change providers. Always there and always great. Thank you Kendra and thank you Arrowhead Health.
I have never left a negative review in my life but since they sent me this link asking me to review my visit, here it goes. This review is mainly in reference to the GLENDALE office as the scheduling error that was made for the surprise …
Unfortunately Arrowhead Health has changed a lot since Dr. Vosler retired. Many unwanted changes happened that were not beneficial to the patients. Everyone is now being treated as a name and a number. Rather than a human being. No one …
5 stars for ease of making a chiropractor appointment at short notice. BUT, and I have probably visited this office 30 plus times over the past 10 to 15 years, this was the only time the massage was poor. The massuesuse was far more …
Dr. Shaw is awesome. Friendly, informative, good bedside manner. He has done 3 back surgeries on me, the last very successful. Got an ablation no back pain for two years. Unfortunately nerves grew back so will need a touch up. Better than pain meds. Dr. Shaw has many options for pain. Highly suggest him as a doc.
This was my 6th visit to Arrowhead Health Center. I cannot speak highly enough for the care and courtesy/friendliness of the Staff!! My PCP Anthony Nelson is thorough, caring, and friendly. Working REALLY hard to help me get my Diabetes under control. I am VERY pleased with the results!
I waited more than 15 mins before getting called back . My appointment was at 9 and got out of the office at 10:10. I think they over scheduled appointments. Today was the first time I had Catherine I really liked her shes very top of her game.
Employees seem happy in their employment, and therefore are generally pleasant to deal with. Very short waiting times to see doctor or nurse practitioner. There is a perfunctory impersonal quality to their medical care. This you will find …
I am beyond blessed to have seen Dr West on March 1st as he literally saved me from another heart attack he had me go directly to abrazo ER where I was then admitted two days later I had a stent placed. You are so fortunate to have him as …
Before the office was taken over by redirect health, it was a great place. I have literally been going here for 13 years. My original Doctor was Joel Morton and after he retired, Anthony Nelson, who is still there. …
I always enjoy when I have to go to the Dr. office. Staff is always friendly and helpful. I have been seeing Kendra for a Long time, she never makes me feel rushed, sometimes she have, lol. The only improvement that would help me and maybe …
Loved this office and Jamie, the NP I saw. New patient and I was able to get an appointment quickly and my wait at the visit was minimal, less than 20 minutes. Very friendly and professional staff from start to finish.
I’ve been going here for years but of recent my experience hasn’t been the best. I can never see the doctor I wish to see, and when I do go the other doctors don’t seem to take the time to review my records. I feel I am constantly having to …
I am so happy that I am able to turn my health care over to Julie Zafuto. She is such an amazing person and the best Heath care professional I have ever had. She cares about me, I’m not just a number to her I am a person. I don’t know what …
Had a great appointment with Johnathan today. He was prompt, personable, and very courteous. I only come in when I have to get my yearly physical or if I have flu or cold symptoms, but I keep coming back because of the service.
I arrived on time, parking was easy and convenient. I waited about three minutes, went through the usual preliminaries and saw the doctor about ten minutes later. I was in and out in a half hour. Dr. West was personable, professional and punctual. I wish all medical appointments went like this.
This is the best one-stop shop for an impressively diverse, high-quality set of physicians, nurses, and even physical therapists; they provided me with two knee braces over the years and I still have them! Their durable medical equipment …
Robert is very good and very kind to me. He is very professtional and cares about how i am feeling. Dr Byron was able to make me feel very comfortable and special. Today is Monday, 12-29-19. Again the whole staff were very friendly to me and they made me feel very coamfortable and special. They are doing a Great job .
I thought the staff was nice and efficient. The doctor was kinda rude and made me feel bad coming in. I went to another doctor the day before in an urgent care but my mom wanted me to have a second opinion. I had to explain this to him because he said well you just saw a doctor.
The first doctor I ever saw Dr. Teresa Peschal. She was amazing and I thought I found my place of care. She retired and it all went down hill. I saw a new provider Jaime Maratha. She never made eye contact, quickly shoved off the …
This will be the last time I visit Arrowhead health. I have been going for years, and was very happy when my old Dr. Kim B was their. Unfortunately she moved to their Scottsdale location. Everytime I go for a check up or visit I am …
The nursing staff and doctors provide a friendly and warn atmosphere. They help by answering questions and are most caring. Dr Shah and staff are to be commended for excellence in treatments and taking care of a very anxious person (me) kindly and patiently. They deserve the new facility which will be much nicer.
This was my first chiropractic visit. The staff was very friendly, thorough and informative. They used different therapy techniques to resolve the pain I was having in my neck and lower back. I will definitely be returning.
The video meeting was pretty awesome! I didn’t have to drive anywhere and was able to tell my symptoms I’m having within a few mins and now my labs are being ordered. Overall I would prefer video over going to the office any day 🙂
This has been my “family medical cemter” since 2005. I first started going here after i was in need of a chiropractor and when I found out they also had a family practice as well I switched over. I have stayed as a loyal patient with them …
I saw Kendra for the first time after a recommendation. She was great, attentive and very pleasant. I was able to do my blood work in office which was extremley convenient. I’m glad to have found a new doctor!
Had no problem getting an appointment. The front desk staff were very professional and courteous. Molly the nurse practitioner was very nice and asked questions in relation to my symptoms. Thanks to all the staff.
TLDR; I left Arrowhead and when they got picked up by Redirect. It felt like they were disjointed, disorganized, and unreliable. Too many hoops to jump through. Nice providers though. …
Pure professionalism from the beginning to the end of my first visit. The 2 ladies in the entrance lobby welcomed me with genuine smiles and friendly greeting. The office staff, the P.A., and the doctor exemplified a caring nature. So glad I found this medical center/team.
Parking was a total nightmare. Staff was friendly & knowledgeable. My ME, Brooke, was great, Dr. Jonathan offered clear instructions, but I failed to understand how the referral process was to work. My prescription was called ahead which …
My appointment was postpone without me knowing for to the doctor being absent. But they were fast at finding another opening and Jamie took care of me without any problems. She was amazing and nice and on point with all my problems
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I have been very impressed with Arrowhead Health Centers, especially with my Pain Management provider, JULIE ZAFUTO. She is truly exceptional. Over the last eight months she has worked to provide me with relief from my PREVIOUSLY …
45 minute wait due to system being down. Employee at the front desk was handing out masks to folks considered to be contagious all the while wiping his nose with his bare hand. Good young man always had great experiences with him but I …
My doctor is great but when I got my labs drawn, I was not notified there was a convenience fee of $15. My labs were drawn before this was made aware to me. If I would have known I could have not waited 30 minutes and set up an appointment where I don’t have to pay for a convenience fee.
Great staff
Great Chiropractor Dr Cucitrone!!!
(Sorry if I misspelled your name)
I really enjoy their chiropractic services. They have massage as well. Just make sure you leave enough time in your schedule when you book your appointment. Dr. Byrne really takes the time to be patient and thorough with me each time I go.
I wish I could give a “0” stars. I had deal with this Health Clinic a couple times in the last 6 months. The first time, I made an appointment with a Dr. and someone else came to see me. She stated her name and it did not match her name …
The office and staff was very nice, especially Dr. Kendra Scott. I arrived early and was seen before my scheduled appointment time. Was in and out quickly. Will definitely be using this office for all my health care needs.
I’ve been to the Glendale location for an appointment twice and both times were great experiences. Dr. West and PA Johnathon are fantastic providers; I would recommend them to anyone. Staff at the front desk and the medical assistants are also great and friendly.
I visiting here today and I felt so rushed. The PA walks in and then turns to tell the assistant to go and let her next patient know she is going to be late. She did not look up at me once, she was too busy typing away. Had 2 things I …
There are lots of pros and cons about this place.
Pros: …
I am privileged to have such a dedicated team work with me for knee injections and physical therapy, brace fitting and follow-up. From cheerful greetings at the reception desks, on to the individualized physical therapy work-out, and …
This place isn’t real.. can’t be.. compared to anywhere I’ve ever been this place is a dream.. unbelievable staff from the front desk all the way to the Dr. very thorough polite. It’s just too perfect to be true. After this place I would …
Don’t go here. No one follows up. I had a referral to get an MRI and 9 days later, they still haven’t sent the clinical notes to the imaging center so the imaging center can get insurance company approval. I have called this place every …
Great experience. I did not have a long wait upon arrival. The MA’s and the PA I saw were fantastic. She gave me options for treatment and gave me some things to do at home to alleviate the pain. Wonderful health center.
Front desk people are very friendly, as well as the practitioner I have been seeing. My complaint is with the call center, referrals, and it is very hard to get a return call. …
You won’t regret coming here. Everyone is friendly, you get greeted right away with a smile. Placing an appointment is so easy and they are very nice, they actually make you feel welcome. So far I’ve seen Johnathon and Anthony, both very respectful, friendly and both show that they care for me as a patient. Thank you.
I had a Telehealth visit with Julianne Magdaleno and she was great! I did not feel rushed and felt like she genuinely cared about what I am going through. She ordered a variety of tests to look into what is causing my symptoms, which is what I was hoping for.
I have been faithfully seeing a chiropractor for many years and no results and constant neck pain. Found this place through a referral and what a different experience! Everyone is amazing and they actually listen to your concerns and want to help you work through it! So grateful that I found these people!!
Love my primary care she is the best!!
Well, if you feel like being a fast food order placed during lunchtime, this is the place for you. 😏 I called and explained that I am a brand new patient and have been diagnosed with Type 2 Diabetes. Two very important pieces of …
All staff were very friendly. The medical assistant was well-prepared to review and update records. Although I waited for a while for my blood to be taken, the gentleman who took it was friendly, efficient, and drew it with no difficulty whatsoever (which is not always my experience other places with blood).
The desk gals are starting to relax so now they are happier
I always see Julie & she is terrific! She comes in & sits like an old friend that you can REALLY talk to, & she does listen! She eased my mind …
I rarely write reviews – who has the time? – but with all the negative reviews I read while searching for a pain management provider, I felt compelled to share my excellent experience with Julie Zafuto. I have been a patient of Julie’s for …
Office staff is awesome! Very friendly and accommodating. The online appointment system does not work. I scheduled an appointment online only to be called 5 minutes later to say that the appointment time wasn’t available. Then I scheduled …
Great scheduling team, good reminders and excellent service once on site. The staff is very welcoming and the DRs and NPs are very informative and actually listen. Labs were a little slow to be done but that was because someone had called out but it’s was overall great!
My first time meeting Dr Swartzki and I say kudos and thumbs up for him. Kind and caring and listens and thorough. I finally have a good Dr. thank u Dr. S for everything. First impressions r everything and it started well with …
I go to Arrowhead health to visit Dr Cucitrone. He does a great job in restoring my mobility and maintenance, when I keep going. His team also does a great job. Not sure of their titles but the rollers, electric pulses and massages make me …
The doctors and staff at Arrowhead Health are all very professional and knowledgeable. I have been especially impressed with the capability and excellence of care received from Anthony Nelson and Dr. West and their staffs. They have guided …
I’m am so happy with the care I’m getting and am so happy I made the change.
I have been with the Glendale office for 4 years. Love the staff and the medical care is fantastic! They really make sure I stay on top of my physicals, even though I don’t care for them, but the staff are encouraging. I wouldn’t go anywhere else. You won’t regret it if you choose to come here for all your medical needs!
Jaime Marratta is an outstanding NP and she always makes me feel comfortable and listened to. I definitely would recommend her to anyone!
Great care. I especially appreciate the upbeat tone of the entire staff! Dr. Johnston is the BEST! My tetanus/Whooping Cough shot was painless- thanks, Adam. Now, a skin check by Dr. West and off to a mammogram and bone density scan.
I had such great experiences at Redirect Glendale! I went in for my yearly exam, got a tetanus shot, chiropractic service with a message and electrode therapy on my neck all in one hour and 15 minute time frame from the time I walked in the …
I have been a patient for years at Arrowhead health and I finally got a doctor that completely gets what I am going through. Julie Zafuto is the best doctor I have ever seen. She is not about medication she is all about finding what is the …
I haven’t Seen a primary care doctor in a few years. But after my visit, I’m definitely not coming back and will continue my search. Not fan. I felt like a number on a conveyor belt. My doctor was dry and I couldn’t tell if she really …
From the moment I arrived everyone was extremely friendly. They took the time to get me as a person not just a patient. Dr. Byrne and all of the chiropractic staff took great care of me and I left feeling so much better!
I’m so happy to have found Arrowhead Health Centers. Their facility on Bell is clean and welcoming. I love that they even have a guitar hanging on the wall for patients to pick up and play. …
Making the phone appointment was easy, and Kendra called me a few minutes early which worked out perfectly. After we discussed my concerns, she said she would refer me to see a specialist for TMJ, handpicking a practice that had helped …
By experience yesterday and my appointment was fantastic. Half is just a great group of professionals that take their job serious but also very open hearted and kind and very helpful to your needs I am so glad that I found Dr. Shaw again …
For the most part I have a great experience. There is a provider that is very unprofessional. if I had to rate your office based on my experiences with her I would probably not give you guys a star at all. There has been a couple other …
I always take my mom to Redirect Health in Glendale. Everybody is so kind and very patient to mom and I.
I saw Dr Cucitrone “Bob”. Wonderful first experience! Friendly and professional staff. I’m looking forward to my next visit.
Been with this provider for over 8 yrs. Since their move and their high turnover, things have drastically gone downhill. Apparently you have to now make a new appointment for each issue you have concerns about. Not completely sure why …
Worst experience of my life at any Doctor anywhere.
I have a 10:30 appointment and my wife makes one for herself at 11:00. The …
I’m rating this a 5 because of a Representative named Brandon who is so kind and always Happy to help me!
The Doctors are great, very knowledgeable and great bedside manner. I can always …
First visit there. I am a nurse so I am critical on what I see and what I expect from myself as a professional. Front desk person was great. MA did not introduce herself. Went in for a physical, and apparently you cannot ask for …
By far the best health insurance company with their customer service. Of course it is limited in coverage, but amazing in what they can cover. I had a doctor call me at midnight to get a test scheduled at 9am after I had sent a message in the app around 11pm.
Have been a patient of Arrowhead centers for almost 2 years. Everyone is helpful — some go above and beyond. However, my provider today, Julie Z., was especially remarkable! She listened to my concerns, provided information, mapped a …
I appreciated my appointment today. Dr Nelson is always detailed . I didnt have to wait long . I realize our Drs are working long hours with extreme patients these days . Yet, my visit was focused on my issues and I didnt feel rushed .
I’ve only been here for chiropractic care, but it has been outstanding. All the way from check in to check out. All of their staff is friendly and helpful. Dr. Robert Byrne is by far the best chiropractor I’ve ever been to. He takes time …
I’ve said this before and it’s still true. The doctors, nurses and staff are so awesome. The perfect mixture of professionalism
And genuine caring. …
By far. the best all around experience at a health care facility. The staff is caring and eager to help. Dr. Julie Z is by far and above the best of the best, took extra time to explain my condition and formulated a treatment plan …
I switched to Arrowhead Health due to insurance changes. I am so happy with this change! I never have trouble getting an appointment and the staff are so friendly and helpful. Both Jamie and Julie are fantastic and truly listen. I highly recommend!
Everyone is awesome here! The staff is so friendly and personable, while also being efficient. I never wait long to see my doctor. And my doctor is outstanding, he really cares about my health AND wellness. I am super happy to be under his care 😊 …
The front desk was awesome, the medical assistant charming and kind. But when I met my PCP Dr West for the first time I was not at all impressed. I waited 45 minutes to see him. He was in and out of the room in 4 minutes. He didn’t notice …
I’m not happy at all with today’s visit. First off my appointment was at 9am. I arrived 15 minutes early. I checked in then was left in the waiting room til 9:45. I saw people walk in and get called back after I was waiting. Not ok to …
I have always had the best experience when i come to Arrowhead Health. I have never had an issue with any of the staff. They ate always warm and welcoming. My provider Kendra is the absolute best provider I’ve ever had. She is amazing with answering all of my questions and tell me what I need to know instead of what I want to hear.
The service at Redirect was great. They sent me for an ultrasound at SimonMed here is a different story. Please choose your partners carefully. I walked in at 9:25 am for a 9:30 am appointment. Checked in finally at 9:55am then the …
Have been a patient with Arrowhead Health for 15+ years. I have always been treated with respect and compassion. My pain management doctor, “Dr. V” and her nurse Monica are the most amazing women. They are very caring and I would recommend them to everyone. Thank you Arrowhead for all the years of excellent care.
Everyone (staff and doctors) is extremely friendly and helpful. They show a professional attitude with multiple questions and they don’t seem or show annoyance. Everytime I go in, I’m usually early and I get called back early, so I’m not …
Jaime has been my primary for many years now and does an amazing job. She also caught a cancer I had in the early stages, which more than likely saved my life.
The office and staff are friendly and the facility offers a lot of services and …
I do not write reviws that often, but this time I feel I must. Arrowhead Health is top notch. Staff was friendly and helpful, Dr. Johnathan Swierski was both professional and caring for my needs. They understand the patients needs with a …
New to Phoenix and had a colleague recommend Arrowhead Health Center. I normally don’t write reviews , but I was extremely impressed with the care I received. Everyone at the center—from the front office, medical, and chiropractic staff—was …
This place is so great. I see the same nurse practitioner and she’s amazing. They are always so friendly, do their best to get me in, work with me on payments and any other requests I might have. They have everything all in one location so …
The schedule has changed which took longer and I couldn’t pick my provider.
An error was made in not checking me in so I got a text while sitting there that there is a $50 cancellation fee. When I walked up to the counter to address the …
Terrible service, they truly do not have your health as the main concern. The cumication is the problem. Dr.Susan is ok but the staff is terrible 😔 …
1st impressions start at first sight. Office is nice and clean…friendly receptionist. I was a new patient which means paperwork….but it wasn’t difficult like some new patient paperwork. Medical assistant called me back..she was also …
Went to the 59th Street office for my ultra sound of my shoulder. The reception staff were very polite and got me checked in quickly. Short wait time til my appointment which I so appreciate. Rachel did my Ultra Sound. She is very …
I followed my Pain Management doctor to Arrowhead but was also looking for a PCP doctor.I selected one from their PCP list and have been happy with the results. …
I just started going to this health center and love it. The doctors follow up with me and take good care of my needs. This is a different experience than a doctor’s office, but very good. Am glad that I chose them. Kendra Scott is awesome!
Fast and always caring! My provider is a lifesaver!
Arrowhead Health is clean, quiet, quick and professional. I don’t go to the Doctor often but when I have to I am happy to go here. Love the new location and staff. Dr. Jaime Serrano was kind and helpful in diagnosing and treating my …
I have been going to Arrowhead Health Center which is changed names to redirect health for many years now and have seen many of the doctors and nurses there. I have always been extremely happy with their efficiency and professionalism every …
Thank you redirect health for providing such prompt courteous care while I was getting my covid-19 test this morning. It was not an experience that I anticipated being that easy and that Pleasant. I thank the young lady who did the test she …
Fantastic. I was sick and I was rested quickly and respectfully. The front desk folks are very kind and quick. The med assistants act like they actually have been trained! The whole office was great. It was my first visit and I was impressed.
Wow, what very nice people. They were running a little late, but I was advised when I got there, so… It’s Christmas Eve, and everyone was SO nice. Ho, Ho, Ho. 🎄 The woman who took care of me was SO funny, informative and all out great …
Today was my first visit and it was great. I appreciate that I was taken back within minutes of my scheduled time, no long wait or delay in the lobby waiting room. …
The place is neat and clean! We were taken in quickly and on time. Everyone was very pleasant. The Dr was amazing and patient with my three year old. My only suggest would be to get some kids books or toys that the kids could play with while they wait if you are offering services to pediatrics. Otherwise A + all the way!
The office staff are friendly and attentive. I got to the office early to fill out paper work, I sat down to wait In The lobby and I was already being called back before I could even put pen to paper. I saw a nurse practitioner and she was …
The video call didn’t happen but I count that inexperience with app since it was my first time. All my other experiences prior to the days of Corona have been great as well. Everyone is nice and attentive. I never have any apprehension …
I have been to Arrowhead Health for a few years. I have had decent visits each time, but I do want to point out what I consider more exceptional service from Dr. Paschal. My daughter saw her a few months ago for a 1st visit. She was very …
I came across Arrowhead Health Centers 3 years ago when I had an accident and my lawyers asked me to come here for my Chiropractic services. I was consistently seeing Robert Cucitrone for my adjustments and he was the nicest provider I have …
Fantastic! Dr. V is the best doctor I have ever been to. She is thorough, personable, kind and explains everything so well. …
I was very impressed w the service that I got. I didn’t go in for anything major, just my hip was bothering me. Got iced, electric massage, & physical massage all before the chiropractor did his thing! Chiropractor was very knowledgeable …
Today, I had my very first doctor’s appointment over the phone.
Dr. Janice Johnston was very helpful and knowledgeable.
Her understanding of my medical condition was incredible. I am very impressed by …
Evertime i make an appointment it is made for the wrong need. They have 2 cjoices either lab or phycial to get my meds refilled but the appt people dont seem to be in contact with the dr office so they dont know what to do. Today was my …
Attentive and caring. I don’t feel like just another patient here but more like a person they really want to help.
Very poor communication and very poor customer service!!! All the ladies who answer the phone seem mad, like they hate their job. I have literally called all week every day to see if I can get my mri results which were in on Monday, it is …
I was able to get my appointment in, at a very short notice. Great staff, very friendly. Nice facility, great location. However, three days later, still awaiting to hear back about my xray results. Had to call in to check on it. Still …
Great staff and the best doctor in the valley! I am highly recommending this facility for all your pain needs. Thank you RDG!!!
I have been a patient with Redirect (Previously Arrowhead health) for about 3 years now. I see Jamie and she is simply amazing! Every provider I have seen at the clinic is kind and informative! Will recommend to anyone!
Always a pleasant experience. Short wait times and very friendly and professional staff
The doctors and staff there are all phenomenal very helpful and caring
Easy to make an appointment. Availability is very good. Telehealth was great.
My husband and I have been going to this office for many years. The staff and care we receive is always great.
I love this place. I just recently switched to here and everyone has been great. Jamie Maratha is a great PA.
The staff are professional and courtesy. Dr. Nelson is a great doctor. I would recommend Redirect 😃 …
The staff are always friendly. I am always greeted with a hello. And I receive my medical results in less than 24 hours.
Great place! Very thorough and staff is so thoughtful. Nice to have people who take care of you actually treat you like they care.
Where am I suppose to go when I’m sick? Ive tested negative for covid 3 times, although I don’t have a recent test, I have the same symptoms as my previous “virtual appointment” in December. This office refuses to see me without a recent …
Love my Doctors here. Redirect is fast always on time. Very friendly and inviting. Wouldn’t change them for the world. 100percent would recommend this place for anyone looking for a good Doctor
All the staff and physicians are very professional and friendly. I appreciated the smiles and caring attitude.
Dr. S. Topolosek, THANK YOU for your great service, kind compassion and expertise. She answered all my questions with patient, she asked me several questions and provided advise. Most Doctors at this office are very impatient and show …
Kendra is the absolute best! She asks about everything, checks up on previous visits, gives me options, and makes a plan with me. She works with me on my health care!
Poor communication. I called this morning and spoke with the scheduling department for sudden medical problem. They could not get me an appointment. I was in tears while speaking to the scheduler. I had a question for my doctor. A note was …
First visit, staff very friendly and I saw a PA, she listened and recommended two different specialists that I needed to see for further treatment.
My appointment was timely. Pleasant staff in the office and on the telephone. The PA answered all my concerns.
The worst communication and patient care I’ve ever experienced. I followed up and called about my test results more to get ahead of it because I knew I’d be out of town and warned several people on the phone the reason I’m calling was …
I made my first appointment on April 17th to establish care and get refills on medication (maintenance medications) I’ve been taking for over 15 years. My doctor retired after seeing him for 5 years. I was diagnosed with whooping cough and …
I went to see Katherine Lijoi in March. I had been going through a rough time due to a brain injury one of my kids got in 10/21. I was exhausted and thought it was because of the circumstances. She listened to me and did blood work and got …
I needed a same day appointment and was promptly given one. Nurses were awesome and the Doctor was better
I’ve been going to the office for awhile. Like any office there can be glitches. But repeated things being dropped is frustrating. But… I will say… I had an extremely good experience with Gabriel in scheduling. He assisted me when others …
The provider, Ashley, left the office for the day while my instant labs (in office) were still pending. Another provider had to finish her job, so that the visit could be completed. So unprofessional!!!
I requested an appointment and got in right away. Great staff! Friendly, caring. They take the time to listen to what you have to say.
A terrific place to go for healthcare. All staff seem legitimately engaged, are very considerate and helpful. Have been going here for about 6 yrs for our healthcare, but most recent visit was stellar. A 10!
I saw Dr. Shah for the first time for Pain Management and he was so upbeat, friendly, and explained my options for my issue. I left there feeling like he took the time to evaluate and guide me in what treatment to follow.
Super friendly and efficient staff, accomidated a last minute appt., I saw Dr Berg, chiro, he evaluated my condition and went to work getting me adjusted and felling better. You couldnt ask for a better team to help with your health care concerns.
The good news was scheduling was able to get another household member in for a Covid test same day/time as me at a half hours notice. The bad news was we had to wait in the lot for 50 minutes to get our tests.
They were very thorough and treated me very well. Thanks for the good care.
But I’m still waiting to hear how my ultrasound results came out on my right knee.
I was away on vacation and got very sick very fast . I got a same-day Tele med appointment , my prescriptions were called in and I was able to get them transferred to another state across country all in a days time. They were thorough and efficient. Been with the practice since 1999.
I came in for a Chrio appointment and was headed out but I happened to mention that I was experiencing left sided abdominal pain (not from the Chiro appointment). The staff was amazing and had me see a provider right away. A situation that …
I do truly hate Arizona and the how they handle anything Medical|Health related. I had a virtual appointment and she ordered me labs for today. No one has labs. This is he 2nd bad experience. I just miss Kaiser. I knew I didn’t need a …
Jennifer Sutton NP saved my life .
I wish to nominate her for doctor of the year.
I was at the Glendale office a little early they took me right in Dr Shah and his team were great it was Halloween everyone was was dressed up and very happy and excited it was so nice to see everyone enjoying there day made my day very nice.
In the beginning I had great visits with V. But June of last year I had a negative urine screen, received a voice mail at 2:00 pm on a Friday from V’s MA was advised if I don’t come in for a pill count and urine screen that they would …
This might be a good office, but I’ll never know. After an initial consult they cancelled two annual physicals. The doctors here enjoy golf more than most?
Redirect Healthcare is the best. I receive very good care with each staff member. J. Maratta is my Primary; she listens to my concerns. I appreciate her.
I have been with your health center for over 10 years, but every year something else goes wrong with your Glendale office. The last 2 years I have complained about your bookeepping dept. I make a payment and the printout doesn’t show it …
Everyone was very friendly at this facility. It was my first time, and I saw Dr. Shaw For ortho treatment. He had a good doctor/patient communication and I liked that he wanted to get to the bottom of the problem and just not prescribe drugs or something quick.
Always on time, very friendly, professional. So happy I found them, they do a great job & care. I’m delighted with the Ientire process, never been haooiet with my health care providers
everyone one was wonderful (doctor and nurses EXCEPT the lady who drew my blood. she was exceptionally rude and nasty to me. i have hard veins to find she did not like that i asked her to use a small needle. it went downhill from there.
I really like the Doctor I have been seeing lately and she started me with the Chiropractor also at the office and him and his team are great! Everyone always seems nice and never had any problems.
Excellent health care by any of the providers at this location! Anthony Nelson monitors my ongoing health issues but Jaime Maratta has handled a few acute situations when Anthony wasn’t available. Jaime is excellent and very knowledgeable and has taken care of my situations competently and with a high sense of urgency.
If you’re in need of care that is important such as medication you take everyday, concerns of your body that are causing you extreme pain, or sickness I would not recommend this company unfortunately. They make it the most complicated to …
I have been a patient of Dr. Lijoi for many years and the service of her and her entire team at Redirect Health are phenomenal. I drive all the way from Maricopa to Glendale just to continue in her care. They are fast, straight forward and I get my needs heard, acknowledged and handled. They are really the best.
Had appointment with V yesterday
She is thoughtful, kind understanding.
V also has a sense of humor. Her assistant is kind and patient.
They have been my doctor for over 12 years now and have always enjoyed them. Recently they now have a new policy where is you are sick, you can no longer come into the office. Your visit has to be over the phone. Over the phone, you can not …
In all fairness my first experience was positive. However, I was told at the initial online appointment that I needed to come in for a wellness check. Redirect would contact me. That contact never happened, so I took the initiative and …
Excellent staff and thoughtful Dr! I neglected my healthcare for years and found redirect through a family member… I really liked my previous Dr office but now live too far away. I was surprised to find an office on my first attempt that meets the expectation created by my last Dr… Highly recommended!!
Elena from billing is absolutely phenomenal, I would love to speak with her sup! Elena made my billing issues/ questions such a pleasant friendly experience. She answered all my concerns and even offered to reach back out to me in a month …
I’m here 1-2 times per week with my grandmother. Dr Bob has helped her regain mobility. Dr Patrice has helped us figure out what specialists she needs and always takes the time to really listen to my grandmother’s experience so she can give …
Anthony has been my Primary Caregiver since I was in high school (10 years ago). Every time I go in, I am reminded I’m lucky to have such a great person looking out for my health. He provides the best service, is kind, straightforward, empathetic, and effective.
First, trying to reach anyone by phone is not an option. You have to fill out a form and wait for them to call you. Second, after them asking for all of my records for the first appointment, they aren’t willing or able to help me. The …
My experience with Redirect health has been always very good. The doctors, nurse practitioner and nurses are very attentive and professional. I recently have a treatment with the chiropractor and his staff and it was amazing. I’m so happy to have them as my medical care family.
I am so pleased with this facility, the staff is outstanding. Had a physical and I got the results back in one day. They go out of their way the serve you. My doctor is amazing. I will never go anywhere else. I wish I could say more about them. THEY ARE GREAT!!!